IRCTC's E-Ticketing Service Electronic Reservation Slip: (Agent Charge Rs. 20.00 Extra As Per IRCTC Norms)

IRCTC's e-Ticketing Service
Electronic Reservation
Slip
This E-Ticket will only be valid along with an ID proof in original. If found travelling without ID
Proof, Passenger will be treated as without ticket and charged as per extant Railway rules.
PNRs having Fully waitlisted status will be dropped and names of the passengers will not appear on
the chart. They are not allowed to board the train. If full waitlisted passengers are found travelling,
they will be treated as without ticket and charged as per extant Railway rules.
Request No : RBR14090543 Transction ID: 0256982812 PNR No.: 2211338992
Train No. / Name: 2952 / MUMBAI RAJDHANI Date of Journey: 29-Sep-2010
Class: 3A Date of Booking: 28-Sep-2010 02:46:21PM Date of Boarding: 29-Sep-2010
From: NEW DELHI(NDLS) To: MUMBAI CENTRAL(BCT) Distance: 1384KM
Boarding: NEW DELHI(NDLS) Resv. Upto: MUMBAI CENTRAL(BCT) Quota: Tatkal
Scheduled Departure: 16:30 * Total Fare : Rs. 1795.00 Adult: 1 Child: 0
*Departure time printed on the ERS is liable to change. New time table from 01-Jul-2010
Concession Booking Status/Current Status/Coach No/Seat
SNo. Name Age Sex
Code No/Berth
SHIVLAL
1 37 Male CKWL 27 / CKWL 13//0/
MISTRY
Charges
Ticket Fare: Rs. 1795.00
IRCTC Service Charge: Rs. 20.00
Rail Ticket Service
Rs. 0.00
Charge:
Payment Gateway
Rs. 10.00
Charge:
Service Charge: Rs. 0.00
Total Amount: Rs. 1825.00
(Agent Charge Rs. 20.00 Extra as per IRCTC Norms)
Sub Agent Name: OSS RETAILS Email

Principal Agent: OneStopShop
PVT. LTD ID: osssantacruz@yahoo.in
Address: 3 DATTAR MANSION, 3 DATTAR MANSION, SIWAJI NAGAR
ROAD, VAKOLA,SANTACRUZ EAST Phone No: 9867936410
Mumbai - 400055, Maharashtra.
Important
• One of the passenger booked on an E-ticket is required to present any of the identity cards noted below in original during the train journey
and same will be accepted as a proof of identity failing which all the passengers will be treated as travelling without ticket and shall be dealt
as per extant Railway Rules. Valid Ids:- Voter Identity Card / Passport / PAN Card / Driving License / Photo ID card issued by Central / State
Govt./ Student Identity Card with photograph issued by recognized School/College for their students / Nationalised Bank Passbook with
photograph / Credit Cards issued by Banks with laminated photograph.
• New time table will be effected from 01-Jul-2010. Departure time printed in ERS is liable to change. Customers are requested to check with
Railway enquiry.
• Train No. will change w.e.f 20-12-2010.
• The accommodation booked is not transferable and is valid only if one of the ID card noted above is presented during the journey. The
passenger should carry with him the Electronic Reservation Slip print out. In case the passenger does not carry the electronic reservation
slip, a charge of Rs.50/- per ticket shall be recovered by the ticket checking staff and an excess fare ticket will be issued in lieu of that .
• E-ticket cancellations are permitted before preparation of chart through www.railticketonline.com by the user. In case e-ticket is booked
through an agent, please contact respective agent for cancellations.
• Just dial 139 from your landline, mobile & CDMA phones for railway enquiries. Contact us on:- 022-66846684 or EMail to:
support@railticketonline.com
Rules for Waitlisted E tickets passengers
A. Status of E-tickets after chart preparation

1. Confirmed E ticket - Wait-listed E- ticket where all passengers are confirmed at the time of charting.
2. Partially waitlisted/Confirmed/RAC E ticket - Wait-listed E- ticket where some passengers are confirmed/RAC and others are wait-
listed at the time of charting.
3. Fully waitlisted E tickets - Wait-listed E- ticket where all passengers continue to be waitlisted at the time of charting.
B. Authorization to board the train
1. Passengers with Confirmed E ticket are permitted to board the train.Their names will appear on the chart.
2. Names of passengers with Partially Waitlisted /Confirmed/RAC will appear on the chart (including the Waitlisted passengers).
3. PNRs having Fully waitlisted status will be dropped and names of the passengers will not appear on the chart. They are not
allowed to board the train. If full waitlisted passengers are found travelling, they will be treated as without ticket and charged as per extant
Railway rules.
C. Cancellation rules
1. Confirmed E ticket can be cancelled before chart preparation only.
2. Partially waitlisted/Confirmed/RAC E ticket can be cancelled before chart preparation only.
3. Fully waitlisted E tickets can be cancelled before chart preparation. After chart preparation it will be cancelled by Railways and
money refunded automatically to agents account.
D. Refund rules
1. After chart preparation, Refunds for Confirmed E ticket will be processed on a receipt of mail from agent against request by
customer on the email id : cancel@railticketonline.com. It would then be processed offline and refund sanctioned by Railways would be
credited back to agents account.
2. For refunds of Fully waitlisted E ticket after chart preparation, agent needs not to apply to IRCTC for cancellation and refund. The
tickets will be cancelled online by Railways and refund shall be credited to agents account automatically.
3. Partially waitlisted E-Ticket holders where part passengers have travelled & want to claim refund for the passengers who have not
travelled are required to collect Guard certificate from TTE / Conductor of the coach. Refund will be processed after receiving mail from
user/agent on the email id: cancel@railticketonline.com and the guard certificate in original at following address: General Manager
(Ops)IRCTCInternet Ticketing Centre,State Entry RoadNew Delhi 110055.
4. Submission of Guard certificate in original to IRCTC is also required for refund claim on account of A.C. failure/Coach not attached
/ Accommodation offered in lower class in addition to filing of TDR. Guard certificate can be obtained from TTE / Conductor of the coach.
Other Instructions
• E-ticket passenger is permitted in the train against a berth/seat only when his name appears in the reservation chart failing which he can be
treated as a passenger traveling without ticket.
• E-ticket cannot be cancelled after chart preparation through internet. After Chart preparation, refund will be processed through TDR refund
process as per Indian Railways Refund rules. Submission of Guard certificate in original to IRCTC is also required for refund claim on
account of A.C. failure/Coach not attached/Accommodation offered in lower class in addition to filing of TDR . Guard certificate can be
obtained from TTE / Conductor of the coach.You are requested to use the online TDR filing service provided by www.railticketonline.com.
Select the My-Account - File TDR Link for filing TDR online. Any further clarification please mail to cancel@railticketonline.com
• If train is cancelled, E-ticket can be cancelled through internet by the agent on request of customer up to 3 days from the date of departure
of the train.
• Bank charges, if any, will be payable extra. (For details of bank charges kindly refer to Terms of service on www.RailTicketOnline.com )
• The compartment/cabin/coupe numbers for first AC and first class will be allotted at the time of chart preparation.
• For Train No. 2901 / 2902 (Gujarat Mail), Coach No. S2 to S6 will be attached / detached at Dadar
• In case of 1-AC booking, Coach / Seat No. will be given at the time of charting.
• The customer who has opted for auto-up gradation during booking of his/her e-ticket is requested to check the up-gradation chart before
boarding the train.
Thank you for using IRCTC's Services.
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IRCTC's e-Ticketing Service

Sub Agent Name: OSS RETAILS Email

Rules for Waitlisted E tickets passengers

A. Status of E-tickets after chart preparation

Thank you for using IRCTC's Services.

A healthy Ecology is the Basis for a Healthy Economy

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