22

Rev 2.0 Oct 2014

ERROR INDICATION FROM RUN & TIMER LIGHTS

RUN light Description of trouble Cause

• Broken heat exchanger sensor 1 wire, poor connector

1 Time flash Heat exchanger sensor 1 error connection

• Broken room temperature sensor wire, poor connector

2 Time flash Room temperature sensor error connection

• Broken heat exchanger sensor 3 wire, poor connector

TIMER light 3 Time flash Heat exchanger sensor 3 error connection
ON
5 Time flash Active filter voltage error • Defective power supply

6 Time flash Indoor fan motor error • Defective fan motor, poor connector connection

Refrigerant insufficient • Refrigerant is insufficient, leaking

7 Time flash Closed service valve • Closed service valve
Heat exchanger sensor 1 error • Heat exchanger sensor 1 wire, poor connector connection

TIMER light

1 Time flash Outdoor temperature sensor error Broken outdoor sensor wire, poor connector connection
RUN light Outdoor heat exchanger fluid pipe Broken heat exchanger fluid pipe sensor wire, poor connector
Keeps 2 Time flash Sensor error connection
flashing
3 Time flash Discharge pipe sensor error Broken discharge pipe sensor wire, poor connector connection

5 Time flash Suction pipe sensor error Broken suction pipe sensor wire, poor connector connection

23
Rev 2.0 Oct 2014
ERROR INDICATION FROM RUN & TIMER LIGHTS

TIMER light Description of trouble Cause

• Compressor locking.
• Open phase on compressor output.
1 Time flash Current cut
• Short circuit of on power transistor.
• Closed service valve.

• Broken power transistor.

• broken compressor wire.
2 Time flash Trouble of outdoor unit • Broken discharge pipe sensor wire, poor connector connection.
• Compressor blockage.

3 Time flash Over current • Overload operation, overcharge.

RUN light 4 Time flash Power transistor error • Broken power transistor.
ON
• Gas shortage.
5 Time flash Over heat of compressor • Defective discharge pipe sensor.
• Closed service valve.

• Defective power supply.

6 Time flash Error of signal transmission • Broken signal wire.
• Defective indoor/outdoor PCB.

7 Time flash Outdoor fan motor error • Defective fan motor, poor connector connection.
Keep flashing Cooling high pressure protection • Gas over charge
• Short circuit of outdoor unit air flow.

• Defective compressor.
RUN light
2 Time flash Rotor lock • Open phase on compressor.
2 time flash
• Defective outdoor unit PCB

24
Rev 2.0 Oct 2014
ERROR INDICATION FROM RUN & TIMER LIGHTS

Indoor unit Wired remote

indicator Outdoor unit
Controller Description of
Indicator
RUN TIMER display Trouble
LED
light light (optional part)

1 time Comes Indoor heat exchanger • Broken heat exchanger sensor 1 wire,
Stays OFF E6
flash ON sensor 1 error • Poor connector connection

2 time Comes Room temperature • Broken room temperature sensor wire,

Stays OFF E7
flash ON sensor error • Poor connector connection

4 time Comes Drain abnormal • Float switch defective,

Stays OFF E9
flash ON (STM. SRRM only) • Reverse gradient on drain

5 time Comes Indoor heat exchanger • Broken heat exchanger sensor 2 wire,
Stays OFF E6
flash ON Sensor 2 error • Poor connector connection

6 time Comes • Defective fan motor,

Stays OFF E16 Indoor fan motor error
flash ON • poor connector connection

Refrigerant insufficient • Refrigerant is insufficient, leaking

7 time Comes Closed service valve • Closed service valve
Stays OFF E6
flash ON Heat exchanger sensor • Heat exchanger sensor 1 wire,
1 error • poor connector connection
1 time Outdoor air
Keeps • Broken outdoor sensor wire,
flash Keeps flashing E38 temperature sensor
flashing • poor connector connection
error

Keeps 2 time Outdoor heat • Broken heat exchanger fluid pipe sensor wire,
Keeps flashing E37
flashing flash exchanger sensor error • poor connector connection

Keeps 4 time ON 4 sec Discharge pipe sensor • Broken discharge pipe sensor wire,
E39
flashing flash OFF 4 sec error • poor connector connection

Keeps 5 time Suction pipe sensor • Broken suction pipe sensor wire,
Keeps flashing E53
flashing flash error • poor connector connection

Keeps 6 time Power transistor sensor • Broken power transistor sensor wire,
Keeps flashing E41
flashing flash error • poor connector connection

25
Rev 2.0 Oct 2014
ERROR INDICATION FROM RUN & TIMER LIGHTS

Indoor unit Wired remote

indicator Outdoor unit
Controller Description of
Indicator
RUN TIMER display trouble
LED
light light (optional part)

Come 1 time • Compressor locking

s flash 1 time flash E42 Current cut • Open phase on compressor output
ON • Short circuit on power transistor

Come 2 time • Defective power transistor

Trouble of outdoor
s flash 2 time flash E59 • Broken compressor wire
unit
ON • Compressor blockage

Come 3 time • Overload operation

s flash 3 time flash E58 Current safe stop • Overcharged
ON
Come 4 time
Power transistor
s flash 4 time flash E41 • Broken power transistor
error
ON
Come 5 time • Gas shortage
Over heat of
s flash 5 time flash E36 • Defective discharge pipe sensor
compressor
ON
Come 6 time • Defective power supply
Error of signal
s flash 6 time flash E5 • Broken signal wire
transmission
ON • Defective indoor/outdoor PCB
Come 7 time • Defective fan motor
s flash Comes ON E48 Outdoor fan motor error • Poor connector connection
ON

2 time 2 time Error of wired • Broken remote control wire

flash flash 7 time flash E1 remote controller • Defective indoor unit PCB
wiring

26
Rev 2.0 Oct 2014
ERROR CODES – R22 & R407C Units
Black = All Units Technical Support
Red = 4, 5, 6 & 7 Series Spares & Warranty
Blue = 8 Series 01359 272211
Green = KX / KX2 / KXR

Check Indications
Receiver Unit Indoor Circuit Outdoor Circuit
Fault at: Details of fault
[if applicable] Board Board
Error
Red LED Red LED Green LED Red LED Green LED
Code
Keeps
- Stays Off Stays Off Keeps Flashing No Fault • Normal operation.
Flashing
Lights Lights • There is a unit, on the same network, where the indoor
- Stays Off Stays Off Indoor circuit board
Continuously Continuously circuit board or the CPU has a fault.
• No mains power detected [power off or power failure].
- Stays Off Stays Off Stays Off Stays Off Mains power
• T phase wire is open circuit.
No
indication • Remote controller wires - X & Y connections are reversed.
• Remote controller wires - Y & Z connections are reversed.
Flashes 3 Keeps Remote controller
-
times Flashing
Stays Off Keeps Flashing
wiring • Remote controller wiring is open circuit. (X wire broken - a
beep is produced and no indication is made. Z wire broken -
no beep and no indication).
Flashes 3 • Open circuit or poor connection in receiver unit wiring.
Stays Off Keeps Flashing Stays Off Keeps Flashing Infra red receiver wiring
times (Power - red. Ground - black)

Keeps (1) Lights or

Undefined Stays Off Keeps Flashing Indoor circuit board • Indoor circuit board or CPU failure.
Flashing Stays Off
• Open circuit or poor connection in the signal cable (white) of the
Keeps Flashes 3
Keeps Flashing Stays Off Keeps Flashing Infra-red receiver infra red receiver unit.
Flashing Times
• Electrical noise interference of the infra red receiver unit.
• Open circuit or poor connection of remote controller wiring.
• Electrical noise interference of the remote controller wiring. (Other
- - - - - Remote controller wiring
electrical sources are too close to the controller cable causing
interference)
E1 - - - - - Indoor circuit board • Defective communication circuit on indoor circuit board

- Indoor circuit board • Indoor circuit board fault.

• The remote controller wires XY&Z are connected to A & B
terminals on the indoor unit terminal block.
- Stays Off Keeps Flashing Stays Off Keeps Flashing Interconnecting wiring
• The indoor/outdoor signal wires A & B are connected in a loop.
• Indoor circuit board or CPU fault.
• A PAC remote controller is connected to the KX indoor unit.
(3) Flashes 3
- Keeps Flashing Stays Off Keeps Flashing Remote controller wiring • Remote controller wire Y is open circuit.
times
• Remote controller wires - X & Y connections are reversed.

Flashes Keeps • Duplication of indoor unit address.

- Stays Off Keeps Flashing Indoor unit address
E2
once Flashing • More than 49 indoor units are connected on a network.
Keeps • Duplication of indoor unit number when addressing with the
- Stays Off Stays Off Keeps Flashing Indoor unit address
Flashing remote controller.

Mitsubishi Heavy Industries Air Conditioning Error Codes – R22 & R407C Systems
 • No mains power at indoor or outdoor unit [power off or power
Keeps Flashes
Keeps Flashing Stays Off Stays Off Power supply failure].
Flashing Twice
• Outdoor unit circuit board fault.
Keeps Flashes • Open circuit or poor connection of the outdoor unit control cable.
Keeps Flashing Stays Off Keeps Flashing Interconnecting cable
Flashing Twice • Incorrect address of the outdoor unit
Keeps Flashes (1) Lights or • No mains power at outdoor unit [power off or power failure].
Keeps Flashing Undefined Outdoor unit power
Flashing Twice Stays Off • Outdoor unit circuit board fault.
Keeps Flashes Flashes 3
Keeps Flashing Keeps Flashing Outdoor unit address • Incorrect address of the outdoor unit.
E3 Flashing Twice Times
Flashes Lights or Stays
- Keeps Flashing Undefined Outdoor circuit board • Outdoor unit circuit board fault.
twice Off
• Incorrect address of the indoor unit.
Flashes
- Keeps Flashing Stays Off Keeps Flashing Incorrect address • Incorrect address of the indoor unit and/or outdoor unit while
twice
trying to auto address [KX2 only].
Flashes Keeps • Open circuit or poor connection of outdoor unit control cable
- Stays Off Keeps Flashing Interconnecting cable
twice Flashing [Outdoor unit address not detected].
Flashes Keeps
- Stays Off Stays Off Outdoor unit power • No mains power at outdoor unit.
twice Flashing

Keeps Flashes Keeps

E4 Stays Off Keeps Flashing Incorrect address • Incorrect address of the indoor / outdoor unit.
Flashing Once Flashing

• Open circuit or poor connection of the outdoor unit control cable.

Keeps Flashes • Electrical noise interference of the interconnecting control wiring.
Keeps Flashing Flashes Twice Keeps Flashing Interconnecting cable
Flashing Twice (Other electrical sources are too close to the controller cable
causing interference)
Keeps Flashes • No mains power at outdoor unit [power off or power failure].
Keeps Flashing Stays Off Stays Off Outdoor unit power
Flashing Twice • The power cable is not connected to the outdoor circuit board.
Keeps Flashes (1) Lights or • The outdoor unit circuit board or CPU is out of control while
E5 Keeps Flashing Undefined Electrical noise
Flashing Twice Stays Off current is flowing.
Stays Off or
Flashes Keeps 32 sec Time
- Lights Outdoor circuit board • Outdoor unit circuit board or CPU failure.
twice Flashing flash
Continuously
Flashes Keeps • Indoor/outdoor unit transmission error. Wires A & B have
- Stays Off Keeps Flashing Interconnecting cable
twice Flashing been swapped after mains power was turned on.
Flashes Keeps
- Stays Off Stays Off Outdoor unit power • No mains power at outdoor unit [power off or power failure].
twice Flashing

• Indoor unit heat exchanger sensor [ThIR] defective

Flashes Keeps
E6 - Stays Off Keeps Flashing Indoor coil sensor (resistance is open circuit or closed circuit).
Once Flashing
• Poor connection of sensor connector on the indoor PCB.

• Indoor unit return sensor [ThIA] defective (resistance is open

Flashes Keeps
E7 - Stays Off Keeps Flashing Indoor return air sensor circuit or closed circuit).
Once Flashing
• Poor connection of sensor connector on the indoor PCB.

Mitsubishi Heavy Industries Air Conditioning Error Codes – R22 & R407C Systems
 • Overload in heating (extraordinarily high indoor heat
Heating overload
exchanger temperature).
E8
Keeps Flashes Keeps
Stays Off Keeps Flashing • Indoor unit heat exchanger sensor [ThIR] failure (resistance
Indoor coil sensor
Flashing Once Flashing of sensor is closed circuit).
Indoor circuit board • Abnormality of the heat exchanger sensor input.

• Drain motor [DM] failure (drain motor open circuit or the

Condensate drain motor
drain motor is disconnected from the indoor PCB).
• High limit of condensate still detected in drain tray (the drain
motor can not remove the condensate – blockage in
Condensate float switch
Flashes Keeps discharge pipe or condensate returning to drain tray).
E9 - Stays Off Keeps Flashing
Once Flashing • Float switch stuck in high position.
• Incorrect wiring of condensate drain kit (typically on wall
Wiring of accessory
mounted indoor units).
• Defective float switch input circuit on indoor PCB.
Indoor circuit board
• Defective drain motor output circuit on indoor PCB.

Keeps Number of indoor units • 17 or more indoor units are connected to one remote
E10 - Stays Off Stays Off Keeps Flashing
Flashing connected controller (maximum permitted: 16 indoor units)

• More than one indoor unit is connected to a remote

Keeps
E11 - Stays Off Stays Off Keeps Flashing Indoor unit address controller while trying to address the unit from the remote
Flashing
controller.

• One or more units (indoor or outdoor) are still addressed at

48 or 49 [factory setting]
• While trying to auto address, one or more of the units (either
Flashes Keeps
E12 - Stays Off Keeps Flashing Incorrect address indoor or outdoor) is not set at 49.
once Flashing
• Auto address is not possible on the system you are
commissioning (Auto address is only possible on a single
KX2 system).

• Incorrect setting of SW2 on indoor unit PCB when setting up a

master / slave system.
E14 - - - - - Master / slave set up
• Incorrect control wiring between master and slave(s) [XYZ].
• Open circuit of control wiring between master and slave(s).

Keeps Remote controller

E28 - Stays Off Stays Off Keeps Flashing • Failure of the sensor within the remote controller.
Flashing sensor

Keeps
E30 - Stays Off Flashes once Keeps Flashing - • Indoor/outdoor unit connected error.
Flashing

Mitsubishi Heavy Industries Air Conditioning Error Codes – R22 & R407C Systems
 Keeps
Stays Off Keeps Flashing Flashes Twice Keeps Flashing Indoor unit address • Duplication of an indoor unit address number (U00 – U47).
Flashing
E31 • Duplication of outdoor unit address.
Keeps • Incorrect outdoor unit address.
- Stays Off 8 Time Flash Keeps Flashing Outdoor unit address
Flashing • Outdoor unit address number has been changed since the
power was turned on.

• The anti phase device has detected that two phases of the
Keeps mains power need to be swapped.
E32 - Stays Off Flashes Once Keeps Flashing Outdoor unit power
Flashing • The [L2] phase of the mains power (primary side of
contactor) has been detected as open phase.

• Abnormally high current drawn by compressor (CM).

Keeps
Stays Off Keeps Flashing Flashes Once Keeps Flashing Compressor current • Open phase detected at L1 or L3 (secondary side of contactor).
Flashing
E33 • Faulty outdoor unit PCB.
• Abnormal current drawn by inverter compressor (CM1).
- Stays Off Keeps Flashing Flashes Once Keeps Flashing Compressor current
• Abnormally high current drawn by fixed speed compressor (CM2).

• Abnormally low current (or no current) detected by [CT] on

Keeps Keeps
Stays Off Flashes Twice Keeps Flashing Compressor current L3.
Flashing Flashing
• Open phase detected at L3 (secondary side of contactor).
E34
• Abnormally low current (or no current) detected by [CT] on L3.
- Stays Off Keeps Flashing Flashes Once Keeps Flashing Compressor current • Open phase detected at L3 (secondary side of contactor).
• Error on inverter board.

• The discharge gas temperature is abnormally high (>70 C).

o
Compressor discharge
temperature • Insufficient refrigerant.
Keeps
E35 - Stays Off Flashes Once Keeps Flashing • Outdoor unit heat exchanger sensor [ThOR] defective
Flashing
Outdoor heat exchanger (resistance is open circuit or closed circuit).
sensor • Poor connection of sensor connector on the outdoor unit
PCB.

Keeps
Stays Off Keeps Flashing Flashes Once Keeps Flashing
Flashing • The discharge temperature is abnormally high.
- Stays Off
Keeps Flashes 5
Keeps Flashing Compressor discharge • Insufficient refrigerant.
E36 Flashing Times temperature • Poor airflow through condenser coil.
• Compressor discharge temperature sensor [ThOD] defective.
- Stays Off Keeps Flashing Flashes once Keeps Flashing

Keeps
Stays Off Keeps Flashing Flashes Once Keeps Flashing
Flashing • Outdoor unit heat exchanger sensor [ThOR] defective
Outdoor heat exchanger
E37 Keeps Keeps (resistance is open circuit).
- Stays Off Keeps Flashing sensor
Flashing Flashing • Poor connection of sensor connection on outdoor unit PCB.
- Stays Off Keeps Flashing Flashes once Keeps Flashing

Mitsubishi Heavy Industries Air Conditioning Error Codes – R22 & R407C Systems
 Keeps
Stays Off Keeps Flashing Flashes Once Keeps Flashing
Flashing • Outside air temperature sensor [ThoA] defective (resistance
E38 Keeps Keeps Outdoor air sensor is open circuit).
- Stays Off Keeps Flashing
Flashing Flashing • Poor connection of sensor connection on outdoor unit PCB.
- Stays Off Keeps Flashing Flashes once Keeps Flashing

Keeps
Stays Off Keeps Flashing Flashes Once Keeps Flashing
Flashing
- Stays Off
Keeps Keeps
Keeps Flashing • Compressor discharge temperature sensor [ThOD] defective
Flashing Flashing Compressor discharge
E39 (resistance is open circuit).
temperature sensor
• Poor connection of sensor connection on outdoor unit PCB.
- Stays Off Keeps Flashing Flashes once Keeps Flashing

- Stays Off Keeps Flashing Flashes Once Keeps Flashing • The high-pressure switch [63H or 63H1] has tripped.
E40
Keeps Flashes 3
High pressure switch • System overcharged with refrigerant.
- Stays Off Keeps Flashing
Flashing Times • One (or more) of the service valves is shut.
- Stays Off Keeps Flashing Flashes once Keeps Flashing • Insufficient airflow (or no airflow) over the condensercoil.

Keeps Inverter power

E41 - Stays Off Flashes once Keeps Flashing • The power transistor for the inverter has overheated.
Flashing transistor

Keeps
E42 - Stays Off Flashes once Keeps Flashing Compressor current • Abnormally high current detected in inverter compressor.
Flashing

Keeps • The maximum number of indoor units connected to one

E43 - Stays Off Flashes once Keeps Flashing Number of indoor units
Flashing outdoor unit has been exceeded.

Keeps • Transmission error between inverter and outdoor unit PCB.

E45 - Stays Off Flashes once Keeps Flashing Inverter wiring
Flashing • Loose connection of [CnI]

• There is a conflict of address settings.

Keeps
E46 - Stays Off Flashes once Keeps Flashing Address setting • A combination of: automatic / manual / remote control
Flashing
addresses coexist on one network.

Refrigerant circuit • Refrigerant leak or shortage of refrigerant.

Indoor heat exchanger • Indoor unit heat exchanger sensor [ThiR] is defective (short
sensor circuit).
E57 - - - - -
Indoor unit circuit board • Indoor unit PCB defective (defective sensor input circuit).
• Incorrect addressing of SW1 when commissioning a Multi
Address setting
System.

Mitsubishi Heavy Industries Air Conditioning Error Codes – R22 & R407C Systems
 ERROR CODES – R410A
Technical Support
Black = All R410A
Spares & Warranty
Red = FD Split 1, 2 Series R410A
Blue = KX4 & KXR4 Series R410A 01359 272211
(does not cover SRK & SCM MODELS)

Indoor Circuit Board Outdoor Circuit Board

Error Details of Fault
Code Green
Red LED Red LED Green LED
LED

Keeps Keeps
Stays Off Stays Off • Normal operation.
Flashing Flashing
• No mains power detected [power off or power
Stays Off Stays Off Stays Off Stays Off failure].
• L phase wire is open circuit.
No • Remote controller wires - X & Y connections are
indication reversed.
• Remote controller wires - Y & Z connections are
Flashes 3 Keeps Keeps
Stays Off reversed.
times Flashing Flashing
• Remote controller wiring is open circuit. (X wire
broken - a beep is produced and no indication is
made. Z wire broken -no beep and no indication).

LCD
Keeps Flashes Keeps • Open Circuit or poor indoor/outdoor interconnecting
Flashes Stays Off
Flashing Twice Flashing wiring
continuou
sly or Off

Off or On
Keeps
Stays Off continuousl Stays Off • Indoor circuit board or CPU failure.
Flashing
y
Off or On Off or On
Keeps
continuou continuousl Stays Off • Indoor circuit board or CPU failure.
Flashing
sly y
• In group control, power supply to at least one indoor
unit off
• Remote controller wire Y is open circuit
E1 Keeps Keeps
Stays Off Stays Off • Remote controller wires X and Y are reversed
Flashing Flashing
• Faulty Indoor or Remote controller PCB
• Electrical noise interference

• Remote controller wiring connected to A and B

Keeps Keeps
Stays Off Stays Off • A and B wiring connected in closed loop
Flashing Flashing
• Indoor unit PCB processor runs away
Flashes 3 Keeps Keeps
Stays Off • Remote controller wiring open circuit
times Flashing Flashing

Mitsubishi Heavy Industries Air Conditioning Error Codes – R410A Systems

 Flashes Keeps Keeps • Duplication of indoor unit address.
E2 Stays Off
once Flashing Flashing • More than 49 indoor units are connected on a network.
•
• No mains power at outdoor unit [power off or power
Flashes Keeps
Stays Off Stays Off failure].
Twice Flashing
Flashes Keeps Keeps
E3 Stays Off • Incorrect address setting of the outdoor unit
Twice Flashing Flashing
• No mains power at outdoor unit [power off or power
Flashes Keeps On or Stays
Undefined failure].
Twice Flashing Off

Flashes Keeps Flashes Keeps • Outdoor/Indoor communication error

Twice Flashing Twice Flashing
Flashes Keeps • Outdoor unit control PCB failure
Stays Off Stays Off
Twice Flashing • Inverter parts faulty
• The outdoor power unit failure (where indoor/outdoor
E5 Flashes Keeps power supplies are separated)
Stays Off Stays Off
Twice Flashing • Indoor/outdoor communication error
• A and B wiring reversed after power on
Keeps
Flashes Keeps
Stays Off Flashing or • Outdoor unit microcomputer failure
twice Flashing
irregular

• Indoor unit heat exchanger sensor [ThIR] defective

Flashes Keeps Keeps (resistance is open circuit or closed circuit).
E6 Stays Off
Once Flashing Flashing • Poor connection of sensor connector on the indoor
PCB.

• Indoor unit return sensor [ThIA] defective

Flashes Keeps Keeps (resistance is open circuit or closed circuit).
E7 Stays Off
Once Flashing Flashing • Poor connection of sensor connector on the indoor
PCB.

• Overload in heating (extraordinarily high indoor heat

Flashes Keeps Keeps exchanger temperature).
E8 Stays Off
Once Flashing Flashing • Indoor unit heat exchanger sensor [ThIR] failure
(resistance of sensor is closed circuit).

• Drain motor [DM] failure (drain motor open circuit

or the drain motor is disconnected from the indoor
PCB).
• Condensate still detected in drain tray (the drain
Flashes Keeps Keeps motor can not remove the condensate – blockage
E9 Stays Off
Once Flashing Flashing in discharge pipe or condensate returning to drain
tray).
• Float switch stuck in high position.
• Defective float switch input circuit on indoor PCB.
• Defective drain motor output circuit on indoor PCB.

• 17 or more indoor units are connected to one

Keeps Keeps
E10 Stays Off Stays Off remote controller (maximum permitted: 16 indoor
Flashing Flashing
units)

• More than one indoor unit is connected to a remote

Keeps Keeps
E11 Stays Off Stays Off controller while trying to address the unit from the
Flashing Flashing
remote controller.

Mitsubishi Heavy Industries Air Conditioning Error Codes – R410A Systems

 • One or more units (indoor or outdoor) are still
addressed at 48 or 49 [factory setting]
• While trying to auto address, one or more of the units
Flashes Keeps Keeps
E12 Stays Off (either indoor or outdoor) is not set at 49.
once Flashing Flashing
• Auto address is not possible on the system you are
commissioning (Auto address is only possible on a
single KX2 system).

• Incorrect setting of SW5 on indoor unit PCB when

setting up a master / slave system.
Flashes 3 Keeps Keeps • Incorrect control wiring between master and slave(s)
E14 Stays off
times Flashing Flashing [XYZ].
• Open circuit of control wiring between master and
slave(s).

Keeps Keeps
Stays off Stays off • Faulty indoor fan motor
Flashing Flashing
E16
Flashes Keeps Keeps
Stays off • Faulty indoor fan motor
once Flashing Flashing

Keeps Keeps
E28 Stays Off Stays Off • Failure of the sensor within the remote controller.
Flashing Flashing

Keeps Keeps
E30 Stays Off Flashes once • Indoor/outdoor unit connected error.
Flashing Flashing

• Duplication of an indoor unit address number (U00 –

Keeps Flashes Keeps
E31 Stays Off U47).
Flashing Once Flashing
• Outdoor unit address setting error

• The anti phase device has detected that two phases of

Keeps Flashes Keeps the mains power need to be swapped.
E32 Stays Off
Flashing Once Flashing • The [L2] phase of the mains power (primary side of
contactor) has been detected as open phase.

• Abnormally low current (or no current) detected by

Keeps Flashes Keeps [CT] on L3.
E34 Stays Off
Flashing Once Flashing • Open phase detected at L3 (secondary side of
contactor).

• Outdoor unit heat exchanger sensor [ThOR] defective

Keeps Flashes Keeps (resistance is open circuit or closed circuit).
Stays Off
E35 Flashing Once Flashing • Poor connection of sensor connector on the outdoor
unit PCB.
Keeps Flashes Keeps
Stays Off • Cooling high pressure
Flashing Once Flashing

• The discharge temperature is abnormally high.

Keeps Flashes Keeps • Insufficient refrigerant.
E36 Stays Off
Flashing Once Flashing • Compressor discharge temperature sensor [ThOD]
defective.

Mitsubishi Heavy Industries Air Conditioning Error Codes – R410A Systems

 • Outdoor unit heat exchanger sensor [ThOR] defective
Keeps Flashes Keeps (resistance is open circuit).
Stays Off
Flashing Once Flashing • Poor connection of sensor connection on outdoor unit
PCB.
One time Outdoor heat exch thermistor failure (Tho-
E37-1
Flash R1)
Two time Outdoor heat exch thermistor failure (Tho-
E37-2
E37 Flash R2)
Three time Outdoor heat exch thermistor failure (Tho-
E37-3
Keeps Flash Keeps R3)
Stays Off
Flashing Four time Flashing Outdoor heat exch thermistor failure (Tho-
E37-4
Flash R4)
Five time Outdoor heat exch thermistor failure (Tho-
E37-5
Flash SC)
Six time Outdoor heat exch thermistor failure (Tho-
E37-6
Flash H)

• Outside air temperature sensor [ThoA] defective

Keeps Flashes Keeps (resistance is open circuit).
E38 Stays Off
Flashing Once Flashing • Poor connection of sensor connection on outdoor
unit PCB.

• Compressor discharge temperature sensor [ThOD]

Keeps Flashes Keeps defective (resistance is open circuit).
E39 Stays Off
Flashing Once Flashing • Poor connection of sensor connection on outdoor
unit PCB.

• The high-pressure switch [63H or 63H1] has

tripped.
Keeps Flashes Keeps • System overcharged with refrigerant.
E40 Stays Off
Flashing Once Flashing • One (or more) of the service valves is shut.
• Insufficient airflow (or no airflow) over the
condensercoil.

Keeps Flashes Keeps • The power transistor for the inverter has
E41 Stays Off
Flashing once Flashing overheated.

Keeps Flashes Keeps

E42 Stays Off • Abnormally high current detected in compressor.
Flashing once Flashing

Keeps Keeps • The maximum number of indoor units connected to one

E43 Stays Off Flashes once
Flashing Flashing outdoor unit has been exceeded.

• Transmission error between inverter and outdoor

Keeps Flashes Keeps
E45 Stays Off unit PCB.
Flashing once Flashing
• Loose connection of [CnI]

Mitsubishi Heavy Industries Air Conditioning Error Codes – R410A Systems

 • There is a conflict of address settings.
Keeps Keeps
E46 Stays Off Off • A combination of: automatic / manual / remote control
Flashing Flashing
addresses coexist on one network.

Keeps Keeps
E47 Stays Off Flashes once • Inverter over voltage
Flashing Flashing

Keeps Flashes Keeps

E48 Stays Off • DC Outdoor Fan motor fault
Flashing once Flashing

Keeps Keeps
Stays Off Flashes once • Low pressure fault
Flashing Flashing
E49
Keeps Keeps
Stays Off Flashes once • Low voltage detected
Flashing Flashing
Keeps Keeps
Stays Off Flashes once • Inverter PCB fault
Flashing Flashing
E51
Keeps Flashes once Keeps
Stays Off • Power transistor overheat
Flashing or twice Flashing

Keeps Flashes Keeps

E53 Stays Off • Suction pipe thermistor (Tho-S) disconnected
Flashing once Flashing
•
Keeps Keeps
Stays Off Flashes once • Low pressure sensor (PSL) disconnected/output error
Flashing Flashing

• Low pressure sensor (PSL)

E54 Flashes once E54-
Keeps Keeps disconnection/output error
1
Stays Off
Flashing Flashing
Flashes • High pressure sensor (PSH)
E54-
twice disconnection/output error
2

Keeps Keeps
E55 Stays Off Flashes once • Compressor under dome thermistor disconnected
Flashing Flashing

Keeps Keeps • Power transistor thermistor faulty or disconnected

E56 Stays Off Flashes once
Flashing Flashing (FDCVA151-251)

Keeps Keeps • Refrigerant leak or shortage of refrigerant (FDCVA151-

E57 Stays Off Flashes once
Flashing Flashing 251)

Keeps 1 to 5 times Keeps

E59 Stays Off • Compressor start-up error
Flashing flash Flashing

Flashes
Keeps Keeps
E60 Stays Off once or • Compressor position detection error
Flashing Flashing
twice

Keeps Keeps
E63 Stays Off Flashes once • Emergency stop of indoor unit
Flashing Flashing

Mitsubishi Heavy Industries Air Conditioning Error Codes – R410A Systems

2.3 Contents of troubleshooting
(a) List of inspection displays
1) Indoor and outdoor units
Remote
7-segment
controller display Name of inspection Classification Page
error code
E1 – Remote controller communication error Communication error 63
E2 – Duplicated indoor unit address Address setting error 64
E3 – Outdoor unit signal line error Address pairing setting error 65
E5 – Communication error during operation Communication error 66
E6 – Indoor heat exchanger temperature thermistor anomaly (Thi-R) Thermistor wire breakage 67
E7 – Indoor return air temperature thermistor anomaly (Thi-A) Thermistor wire breakage 68
E9 – Drain trouble System error 69
Excessive number of indoor units (more than 17 units) by
E10 – controlling one remote controller Communication error 70
E11 – Address setting error of indoor units Address setting error 70-1
E12 – Address setting error by mixed setting method Address setting error 71
– Indoor fan motor anomaly (FDT series) DC fan motor error 72
E16
– Indoor fan motor anomaly (FDK series) DC fan motor error 73
E18 – Address setting error of master and slave indoor units Address setting error 73-1
E19 – Indoor unit operation check drain motor check mode anomaly Setting error 74
E28 – Remote controller temperature thermistor anomaly (ThC) Thermistor wire breakage 75
E30 E30 Unmatch connection of indoor and outdoor unit System error 76
E31 E31 Duplicated outdoor unit address No. Address setting error 77
E32 E32 Open L3 Phase on power supply at primary side Site setting error 78
E36-1, 2 Discharge pipe temperature anomaly (Tho-D1, D2) System error 79
E36
E36-3 Liquid flooding anomaly System error 80
E37-1, 2, 3 Outdoor heat exchanger temperature thermistor (Tho-R)
Thermistor wire
E37 E37-4, 5 and subcooling coil temperature thermistor (Tho-SC, -H) breakage 81
E37-5, 6 anomaly
E38 E38 Outdoor air temperature thermistor anomaly (Tho-A) Thermistor wire breakage 82
E39 E39-1, 2 Discharge pipe temperature thermistor anomaly (Tho-D1, D2) Thermistor wire breakage 83
E40 E40 High pressure anomaly (63H1-1, 2 activated) System error 84
E41 (E51) E41 (E51)-1, 2 Power transister overheat System error 85
E42 E42-1, 2 Current cut (CM1, 2) System error 86
E43-1 Excessive number of indoor units connected, excessive total
E43 capacity of connection Site setting error 87
E43-2
Communication error between inverter PCB and outdoor
E45 E45-1, 2 control (PCB) Communication error 88

E46 – Mixed address setting methods coexistent in same network Address setting error 89
E48 E48-1, 2 Outdoor DC fan motor anomaly DC fan motor error 90
E49 E49 Low pressure anomaly System error 91
Suction pipe temperature thermistor anomaly (Tho-S), Thermistor wire
E53/E55 E53/E55-1, 2 Under-dome temperature thermistor anomaly (Tho-C1, C2) breakage 92
E54-1 High pressure sensor (PSH)/Low pressure sensor (PSL) Thermistor wire
E54 breakage 93
E54-2 anomaly
E56 E56-1, 2 Power transitor temperature thermistor anomaly (Tho-P1,Tho-P2) Thermistor wire breakage 94
E58 E58-1, 2 Anomalous compressor by loss of synchronism System error 95
E59 E59-1, 2 Compressor startup failure (CM1, 2) System error 96
E60 E60-1, 2 Rotor position detection failure (CM1, 2) System error 97
E61 E61 Communication error between the master unit and slave units System error 98
E63 E63 Emergency stop Site setting error 99

2) Optional controller in-use

o
 SL-1N-E
Indoor unit control Outdoor unit control
SL-2N-E Location
SL-3N-E PCB PCB Repair
Description of trouble
trouble method
Error Red Red Green Red Green
code LED LED LED LED LED
Keeps Stays Keeps Stays Keeps SL-1N-E • Communication error (Defective
E75 flashing flashing flashing SL-2N-E communication circuit on the main unit of Replacement
OFF OFF
SL-3N-E SL1N-E, SL2N-E or SL3N-E)
 '13 • PAC-SM-195

2. PAC Fault Codes

MAINTENANCE DATA
2.1 FDT, FDEN, FDU, FDUM, FDF series
2.1.1 Diagnosing of microcomputer circuit
(1) Selfdiagnosis function
(a) Check indicator table
Whether a failure exists or not on the indoor unit can be know by the contents of remote control error code, indoor unit green
LED (power pilot lamp and microcomputer normality pilot lamp) or red LED (check pilot lamp).
(i) Indoor unit
In case of these indoor unit errors, the outdoor control PCB Red LED stays OFF.
Remote control Indoor control PCB
Reference
Green Location of trouble Description of trouble Repair method page
Error code Red LED Red LED
LED (1)

Keeps — • Normal operation — —

Stays OFF
flashing

No-indication Stays OFF Stays OFF Stays OFF Indoor unit power supply • Power OFF, broken wire/blown fuse, broken transformer wire Repair 73

* Remote control wires • Poor connection, breakage of remote control wire * For wire breaking at power ON, the LED is OFF. Repair
Keeps
3-time 74
flashing Replacement of
flash Remote control • Defective remote control PCB
remote control
Indoor-outdoor units connection
WAIT or Keeps • Poor connection, breakage of indoor-outdoor units connection wire
Stays OFF wire Repair 75 ～ 79
INSPECT I/U flashing
Remote control • Improper setting of master and slave by remote control
• Poor connection of remote control signal wire (White)
* Keeps Remote control wires (Noise) * For wire breaking at power ON, the LED is OFF Repair
flashing • Intrusion of noise in remote control wire
Stays OFF 80
Replacement of
Remote control indoor control

PCB *• Defective remote control or indoor control PCB (defective communication circuit)? remote control or
PCB
• Poor connection of wire between indoor-outdoor units during operation
2-time Keeps Indoor-outdoor units connection

(disconnection, loose connection) Repair

flash flashing wire • Anomalous communication between indoor-outdoor units by noise, etc.

Power reset or
(Noise) • CPU-runaway on outdoor sub PCB Repair
2-time Keeps
flash flashing 81

Outdoor sub PCB *• Occurrence of defective outdoor sub PCB on the way of power supply (defective communication cir-
cuit)? Replacement of
PCB
2-time Keeps Outdoor sub PCB • Defective outdoor sub PCB on the way of power supply
flash flashing
Fuse • Blown fuse Replacement
• Defective indoor heat exchanger temperature thermistor(defective element, broken wire,
Indoor heat exchanger tempera-
Replacement, repair
short-circuit) of temperature
1-time Keeps ture thermistor
• Poor contact of temperature thermistor connector thermistor 82
flash flashing

Replacement of
Indoor control PCB *• Defective indoor control PCB (Defective temperature thermistor input circuit)? PCB
Replacement, repair
Indoor return air temperature • Defective indoor return air temperature thermistor (defective element, broken wire, short-circuit)
of temperature
1-time Keeps thermistor • Poor contact of temperature thermistor connector
thermistor 83
flash flashing

Replacement of
Indoor control PCB *• Defective indoor control PCB (Defective temperature thermistor input circuit)? PCB
Keeps Installation or operating condi-
• Heating over-load (Anomalously high indoor heat exchanger temperature) Repair
flashing tion
Replacement of
1-time Keeps Indoor heat exchanger tempera-
• Defective indoor heat exchanger temperature thermistor (short-circuit) 84
flash flashing ture thermistor
temperature therm-
istor
Replacement of
Indoor control PCB *• Defective indoor control PCB (Defective temperature thermistor input circuit)? PCB
Replacement, repair
Drain trouble • Defective drain pump (DM), broken drain pump wire, disconnected connector
of DM
1-time Keeps Float switch • Anomalous float switch operation (malfunction) Repair
85
flash flashing
Indoor control PCB *• Defective indoor control PCB (Defective float switch input circuit) Replacement of
*• Defective indoor control PCB (Defective DM drive output circuit)? PCB

Option • Defective optional parts (At optional anomalous input setting) Repair
Number of connected indoor
• When multi-unit control by remote control is performed, the number of units is over Repair 86
units
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 '13 • PAC-SM-195
Keeps Address setting error • Address setting error of indoor units Repaie 87
Stays OFF
flashing
Keeps Keeps Indoor unit No. setting • No master is assigned to slaves.
flashing
flash flashing
flashing Repair 88
Rcmote control wires • Anomalous remote control wire connection. broken wire between master and slave units
3-time Keeps
1(2)-time Keeps Fan motor • Defective fan motor Replacement, repair
flash flashing 89
Indoor power PCB • Defective indoor power PCB Replacement
1-time Keeps
flash flashing Address setting error • Address setting error of master and slave indoor units Repair 90

1-time Keeps
Indoor control PCB • Improper operation mode setting Repair 91
flash flashing

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 '13 • PAC-SM-195

Remote control Indoor control PCB

Reference
Green Location of trouble Description of trouble Repair method
Error code Red LED Red LED page
LED (1)

1(2)-time Keeps Fan motor • Defective by rotation speed of fan motor Replacement, repair
92
flash flashing Indoor power PCB • Defective indoor power PCB Replacement
Keeps
1-time Keeps
flashing Panel switch detection • Defective panel switch operation (FDT only) Repair 93
flash flashing
Keeps Remote control temperature
Stays OFF • Broken wire of remote control temperature thermistor Repair 94
flashing thermistor

Notes (1) Normal indicator lamp (Indoor unit: Green) extinguishes (or lights continuously) only when CPU is anomalous. It keeps flashing
in any trouble other than anomalous CPU.
(2) * mark in the description of trouble means that, in ordinary diagnosis, it cannot identify the cause definitely, and, if the trouble is repaired by replacing
the part, it is judged consequently that the replaced part was defective.

(ii) Outdoor unit

Remote control Indoor control PCB Outdoor control PCB
Reference
Green Location of trouble Description of trouble Repair method
Error code Red LED Red LED Red LED page
LED
Installation, operation status • Higher outdoor heat exchanger temperature Repair
Replacement, repair
Outdoor heat exchanger
Keeps • Defective outdoor heat exchanger temperature sensor of temperature
Stays OFF 2-time flash temperature sensor 95
flashing sensor
Replacement of
Outdoor main PCB *• Defective outdoor main PCB (Defective temperature sensor input circuit)?
PCB
Installation, operation status • Higher discharge temperature Repair
Replacement, repair
Discharge pipe temperature
Keeps • Defective discharge pipe temperature sensor of temperature
Stays OFF 5-time flash sensor 96
flashing sensor
Replacement of
Outdoor main PCB *• Defective outdoor main PCB (Defective temperature sensor input circuit)?
PCB
Replacement, repair
Outdoor heat exchanger • Defective outdoor heat exchanger temperature sensor, broken wire or poor
of temperature
Keeps temperature sensor connector connection
Stays OFF 8-time flash sensor 97
flashing
Replacement of
Outdoor main PCB *• Defective outdoor main PCB (Defective temperature sensor input circuit)?
PCB
Replacement, repair
Outdoor air temperature • Defective outdoor air temperature sensor, broken wire or poor connector
of temperature
Keeps sensor connection
Stays OFF 8-time flash sensor 98
flashing
Replacement of
Outdoor main PCB *• Defective outdoor main PCB (Defective temperature sensor input circuit)?
PCB
Replacement, repair
Discharge pipe temperature • Defective discharge pipe temperature sensor, broken wire or poor connector
Keeps of temperature
Keeps sensor connection
flashing Stays OFF 8-time flash sensor 99
flashing
Replacement of
Outdoor main PCB *• Defective outdoor main PCB (Defective temperature sensor input circuit)?
PCB
Keeps
Stays OFF 4-time flash Installation, operation status • Service valve (gas side) closing operation Replacement 100
flashing
Outdoor main PCB, Replacement of
Keeps • Current cut (Anomalous compressor over-current)
Stays OFF 1-time flash compressor PCB 101・102
flashing
Installation, operation status • Service valve closing operation Repair
Keeps 1-time flash • Over voltage Repair
Stays OFF Outdoor main PCB 103
flashing 2-time flash • Defective active filter PCB replacement
Keeps Fan motor • Defective fan motor
Stays OFF ON Replacement 104
flashing Outdoor main PCB • Defective outdoor main PCB
Keeps Power transistor error Replacement of
Stays OFF 1-time flash • Power transistor error 105
flashing (outdoor main PCB) PCB
Operation status • Shortage in refrigerant quantity Repair
Keeps
Stays OFF 2-time flash Service valve 106
flashing Installation status • Service valve closing operation
opening check
• Overload operation
Keeps
Stays OFF 3-time flash • Overcharge • Current safe stop Replacement 107
flashing
• Compressor locking
Keeps Compressor, outdoor main • Anomalous compressor startup
Stays OFF 2-time flash Replacement 108
flashing PCB • Voltage drop
Keeps
Stays OFF 7-time flash Compressor • Anomalous compressor rotor lock Replacement 109
flashing
WAIT or Keeps indoor-outdoor connection
Stays OFF 6-time flash • Poor connection, breakage of indoor-outdoor units connection wire Repair —
INSPECT I/U flashing wire
Note (1) * mark in the description of trouble means that, in ordinary diagnosis, it cannot identify the cause definitely, and, if the trouble is repaired by replacing the
part, it is judged consequently that the replaced part was defective.

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