Business Plannn
Business Plannn
Business Plannn
BUSINESS PLAN
PARTNERSHIP
Prepared by:
Name Student No Group/Class
Khairul Fahmi Bin Ahmad Mas Rusli 2016471672 EM1105C
Muhammad Ikhwan Izzuddin Bin Khairuddin 2016603666 EM1105C
Noor Elya Nashiewa Bt Shabarudin 2016449908 EM1105C
Eiman Amirah Bt Rozman 2016449482 EM1105C
Nurul Shuhada Bt Sulaiman 2016658452 EM1105C
Alhamdulillah, we are most grateful to Allah S.W.T for the completion of this Business Plan
as one of the requirement that need to be accomplish in the course work assessment for the code
ENT 300.
Special thanks to our parents in supporting us to complete this business plan. This business
plan has been prepared with the cooperation and support from many people. Besides, not to be
forgotten to our lecturers which are Madam Rusnah Bt Ismail and her kindness in helping us
during the process of completion of this project work. She have given us a good service by
providing useful information to us. Without her, we would not be able to complete this business
plan.
Through these problems we manage to become more organize and mature in dealing with
problems that occur during our research. This business plan covers organization, marketing,
operation, financial and training plan and any other information needed by a new entrepreneur as
a guide to start this business.
Lastly, to those who had involved and contributed directly or indirectly to this business plan,
we are very grateful to them for the effort and initiative that they have shown in our project until
we successfully completed our business plan. I apologize to all other unnamed person who helped
us various ways to complete this project and we hope this business plan report can give us little
bit about Entrepreneurship world and fact about how to become a entrepreneur in future.
TABLE OF CONTENT
Content Page
Executive summary……………………………………………….. 1
Chapter 1 : Introduction…………………………………………... 2-4
Chapter 2 : Purpose for Preparing Business Plan………………… 5-6
Chapter 3 : Business Background………………………………… 7
Chapter 4 : Owners’/Partners’ Background…………….………… 8-12
Chapter 5 : Location of the Business……………………………... 13-14
Chapter 6 : Marketing Plan……………………………………….. 15-22
Chapter 7 : Operations Plan………………………………………. 23-
Chapter 8 : Administrative Plan…………………………………...
Chapter 9 : Financial Plan…………………………………………
Chapter 10 : Conclusion……….…………………………………..
References…………………………………………………………
Appendices…………………….…………………………………..
EXECUTIVE SUMMARY
Pok Jaa’s Kitchen offers products from roti canai and services for customers, providing
murtabak and roti boom that gives high satisfaction of consumer. Our clients is customers from
many races which is identifying as low and high income family, students, workers, and
individual who want to consume product with affordable price of product. We also targeting
busiest workers because we have delivery services of our product to customers home. Miracles
offers a variety of cakes that give nutrition of health, low sugar, low calories and receive halal
certificates.
Across Kelantan and Machang particularly the Miracle Sdn. Bhd. business has seen an
explosion of growth over the year. Machang is an area that many people get married especially
Muslim Malay, it cause demand of cake is rise over the year. While there are currently four
businesses like us in Machang, but we only business have special delivery services and café.
Miracle Sdn. Bhd. marketing strategy is to emphasize the quality and price of our products and
services. We offer the affordable price because many people in Machang very low income and
poor family. Thus, we develop marketing strategy that gives attraction to come our shop
especially poor people. The management of Miracle Sdn. Bhd. consists of 6 lead workers is
Haziq Zikri, Aiman Amir, Naim Ilham, Nazreen Amer and Muazam. Our workers has extensive
experience in finance, businesses, sales and accounting while Nazreen only worker has
experience work in bakery industry at Hotel Sama-Sama, KLIA. Five partners will be take role
responsibilities together instead different duties and portfolio of partners. Already we have
service and products commitments plan to aggressively build our brand through newspaper, ads
and signboard. The loving bakery and cake that Miracle Sdn. Bhd. will provide is sure to appeal
to customers throughout the Kelantan especially Machang area.
1
CHAPTER 1: INTRODUCTION
This business consists of five partners. They are Muhammad Ikhwan Izzuddin Bin
Khairuddin as the General Manager, Noor Elya Nashiewa Bt Shabarudin as the Administration
Manager, Eiman Amirah Bt Rozman as the Marketing Manager, Khairul Fahmi Bin Ahmad Mas
Rusli as the Operation Manager, and lastly is Nurul Shuhada Bt Sulaiman as the Financial
Manager.
b) Company’s name
Our company’s name is Pok Jaa’s kitchen. We use the name ‘Pok Jaa’s Kitchen’ as our
company’s name because we admire Pok Jaa as our idol. With the classic name of our shop, we
hope that we can attract more people to come to our shop and taste the uniqueness of our product.
c) Location.
The location of our premise is stated in the map which is at 973, Jalan Institut Teknologi
Mara, 23000 Kuala Dungun, Terengganu. This location is suitable to build a business because
the population of people is very high. Furthermore, this place is in the city centre. The chosen
location can be considered as strategic since it is near to the UiTM Dungun and Politeknik
Dungun. Since the location is strategic, students from UiTM Dungun, Politeknik and would take
10 to 20 minutes only from their campus to our shop.
We have registered our company on 25 December 2018. Our business starts to move on 1
January 2019 and this date are same as our company date of commencement.
e) Industry profile
2
Frozen food store is a retail store that primarily sells frozen murtabak and roti boom. Our
store offers frozen murtabak and roti boom that is packaged in plastic. There is various type of
murtabak that was offered. We also offered cash on delivery service. We created small size
murtabak and roti boom for people. It also created to prevent people from wasting the leftover
food.
In the early twenty-first century, frozen foods are an important component of meals prepared
and served in both homes and restaurants. They have expanded the kind and quality of meals
served and continue to influence food preparations and consumption in this country. The variety
of frozen foods in the market reflects the wide use of frozen foods in households. These include
ethnic, vegetarian, fast foods, imported gourmet, dietary, and many others.
Early use of freezing occurred in parts of the world, such as Canada, where temperatures in
winter drop below freezing for significant periods of time. When hunters brought game animals
home in winter, it was possible to freeze the catch by using the outdoor environment as the
freezer. It was also convenient on farms where butchering was done. These meats were frozen
and used before temperatures moderated. Experiences like this demonstrated the advantages of
freezing. Because the storage time was dependent on the weather, this procedure had limitations.
g) Supply
We got the raw materials from the Ria Mart, Dungun and Lazada store because they offer us
a dependable price. The store also located near our shop and makes it easier for us to get the raw
material for our business. As for the machine, we got it from online because of it much easier for
us to check the price and the specification of the machine. The website also offered us free
postage. We company hire 5 workers to help our business become optimal and more efficient we
divided each person for each section. A worker with cooking skill will be assigned with two jobs
and will be offering an extra salary.
3
Our future prospects are we want to be the first choice of customers and consumers in service
and frozen food industry in Terengganu and also in Malaysia. On the other hand, we will produce
the highest quality frozen food and will continuously improve all aspects of our business and
product. Besides, we also decided to expand our business into a few branches around Malaysia.
Lastly, we will create a quality standard in the service and frozen food industry by using the latest
equipment and technology to compete with other competitors.
4
CHAPTER 2: PURPOSE FOR PREPARING BUSINESS PLAN
a) To apply loan.
The business plan shows the financial strength of the company, especially when applying for
loans and to convince the investors towards providing funds. The investor or financial institutions
will evaluate a company’s ability to handle more debt and, in some cases, equity financing. The
business plan documents the company’s cash flow requirements and provides a detailed
description of its assets, capitalization, and projected financial performance. The good business
plan will play an important role in the company to get their fund for financing the business
activities.
This business plan is a guideline for the organization in setting, planning, managing, handling
and controlling our business for the day to day management, budget, financial forecast, strategies,
target market and even long-term goal. It is also as a master plan of an organization that necessary
to calculate the effect on running such business. A successful business leader knows that a well-
written business plan can provide day-to-day operational assistance. Organizations that stay
concentrated on their business plan have a higher chance of success; when using as a roadmap, it
can help business leaders stay focused on business growth, mission and organization’s goals.
A business plan is a communication tool that you can use to secure investment capital from
financial institutions or lenders. It can also be used to convince people to work for your enterprise,
to secure credit from suppliers, and to attract potential customers.
5
d) To allocate business resources effectively
The business plan plays a key role in allocating resources throughout a business so that the
company can meet the organization’s objectives. The company can use the business plan as a
roadmap to help the business leaders stay focused on business growth, mission and organization’s
objectives. For example, when a company are reviewing their business plan to cover the next
stages, it’s important to be clear on how they will allocate their resources to make their strategy
work. If a particular department in a company has been given a target, the business plan should
allocate enough resources to achieve it. These resources may already be available or may be
generated by future activity. This could mean, the company should recruit more office staff,
spending more on marketing or buying more supplies and equipment. The changes in the market
could mean that there are increased opportunities for a certain division. Maximize on this by
making sure they have enough resources to increase their activities.
e) To convince investor
6
CHAPTER 3: BUSINESS BACKGROUND
7
CHAPTER 4: OWNER’S/PARTNER'S BACKGROUND
GENERAL MANAGER
8
OPERATION MANAGER
9
ADMINISTRATION MANAGER
10
MARKETING MANAGER
11
FINANCIAL MANAGER
12
CHAPTER 5: LOCATION OF THE BUSINESS
Physical location of the project
The location of our premise is stated in the map which is at 973, Jalan Institut Teknologi
Mara, 23000 Kuala Dungun, Terengganu. It is located adjacent to the main shop in the city centre
such as Watsons, My Ria and other designated premises. UiTM Dungun’s student itself boasting
a population 6,000 of people and Politeknik consist of 5,000 of the student.
Besides, it is located in the city centre of Dungun which mean that there is going to be a lot
of people visiting the city centre to get their stuff and some of the people may stop at our shop
to rest and eat. Beside our premise is Watsons and the other side is Pasar Raya Ku. There is
Kedai Kek Sweden near the premise which might be an attraction to the people.
The premise is a 2800 ft2 Shop-Office within the excellent condition. The rental cost is
RM3500. Moreover, we were given a permission to renovate the shop. The renovation budget
is about RM4 000.
The premise has all the basic amenities such as water, electricity, telephone lines, and
internet.
13
Figure 2: Premise of Pok Jaa’s Kitchen
14
CHAPTER 6 : MARKETING PLAN
Marketing objectives set out what a business wants to achieve from its marketing
activities. They need to be consistent with overall aims and objectives of the business. They also
provide an important focus for the marketing team.
Pok Jaa’s Kitchen is a business involving roti canai frozen located in Kuala Dungun. Pok
Jaa’s Kitchen has its own uniqueness and strength of product and services as it has small size roti
canai. We plan to build Pok Jaa’s Kitchen in Kuala Dungun because it is strategic location.
TYPES OF
SELLING PRICE PER
PRODUCTS/SERVI COST PRICE PER PACKET (RM)
PACKET (RM)
CES
Canai boom 4.50 6.00( 3 unit)
Murtabak 4.50 6.00(3 unit)
b) TARGET MARKET
MARKET
TARGET MARKET LOCATION
SEGMENTATION
GEOGRAPHIC DUNGUN
Gender – male and female
Income – low and high income
Occupation – Family, Students,
Workers, individual KUALA DUNGUN
DEMOGRAPHIC
Races – Malay, Chinese, Indian and
others
15
c) COMPETITORS
NAMA &
STRENGTHS WEAKNESS
ADDRESS
Limited space
Reasonable price
Roti canai gopa High calories food
Strategic location
Bad gravy taste
Kakyah roti canai Well- known
Do not provide delivery
sixmok204 Good texture
strategy
Roti canai Dee Affordable price High calories food
A lot of parking space Lack of dine space
d) MARKET SIZE
POPULATION 60,000
TARGET MARKET 60,000 x 10%
Market size (canai boom) = 6000 x RM6.00 per packet x 1 packet x 4 times per month x 12
months
= RM 1728 000
Market size (murtabak) = 6000 x RM6.00 per packet x 1 packet x 4 times per month x
12 months
= RM 1728 000
16
e) MARKET SHARE
NAME
(%) (%)
17
BEFORE ENTERING THE MARKET (YEAR)
20% 20%
35%
10%
17.50%
Roti Canai Gopa
17.50% Kakyah Roti Canai Sixmok204
Roti Canai Dee
Warung Haji Man (Roti Canai)
32.50% Pok Jaa's Kitchen
22.50%
18
f) SALES FORECAST
3 ENTERING NEW
1 1 10 368.00
MARKET
2 5 17 280.00
3 7.5 25920. 00
4 8.5 29 376.00
7 10 34 560.00
8 8 27 648.00
9 8.5 29 376.00
10 9 31 104.00
19
g) MARKETING MIX
20
iv. PROMOTION STRATEGY
1. Advertising
A tool used to communicate with the end-users of the product or service being offered :
- Business card
- Brochures - distribute the brochures to the citizens at the hypermarket nearby and to the
public.
2. Sales promotion
- Sales promotion is the process of persuading a potential customer to buy the
product. Sales promotion is designed to be used as a short-term tactic to boost sales – it
is rarely suitable as a method of building long-term customer loyalty. Some sales
promotions are aimed at consumers.
- Give promotion to regular customer
- Give discount one a year
21
h) SCHEDULE OF MARKETING BUDGET
Signboard 2000.00
Banners 300.00
Brochures 200.00
GRAND RM 2580.00
TOTAL
22
CHAPTER 7: OPERATIONS PLAN
Distribute the
Froze the product
product
Cash on delivery
23
b) Operation process
Murtabak
24
Roti Boom
25
c) Business and operation hour
d) Production planning
i. Sales/Year
ii. No. of output/month
*price per unit =
iii. Daily output
26
e) Materials/stocks requirement
Table 7: List of materials/stocks
27
Year Month Stocks acquisition (RM) Reasons/seasons
2 6500.00 -
3 6400.00 -
4 6300.00 -
5 6200.00 Ramadhan
6 6900.00 Syawal
7 6500.00 -
8 6300.00 -
9 6400.00 -
10 6400.00 -
28
g) List of machines and equipment:
h) Operations layout
29
i) License, permits and regulations
30
j) Schedule of operations budget
Machines &
12558.4
equipments
Vehicle 14000.00
240
Grand Total
31
CHAPTER 8: ADMINISTRATION PLAN
a) Introduction
VISSION
Our vision is to become another one of the bumiputra company that produce the highest standard of quality
for our products be TOP OF THE LIST in our consumers’ choice of products become the world’s leading
consumer company for Halal frozen foods products & services and bring our brand into the international
arena.
Pok Jaa Roti Canai Enterprise will strive in creating an unique frozen food in terms of their savory ,
shape and taste that will make it becomes number 1 choice for all people in the world .
MISSION
Our mission is to be a one stop Halal frozen food solutions provider, locally to overseas manufacturers as
well as to cover every step of food transportation and distribution to customers’ door. Besides , to help
married women that does not have time to cook and
OBJECTIVES
Our objectives are to enter local and international food industry in term of frozen food.and to promote
frozen food in households . Beside that , we want to create a job opportunity especially to youth and
expand the business to another level .
32
b) Organization chart
General Manager
Muhammad Ikhwan
Izzuddin Bin Khairuddin
Eiman Amirah Khairul Fahmi Bin Noor Elya Nashiewa Nurul Shuhada Bt
Bt Rozman Ahmad Mas Rusli Bt Shabarudin Sulaiman
33
c) Manpower planning
34
Schedule of task and responsibilities
35
To run the daily operation
Schedule of remuneration
Table 13 : Remuneration
Monthly EPF
No. of SOCSO Total
Position salary contributions (
staff (RM) (RM)
(RM) RM ) 13%
Administration
1 1300 169 21.85 1490.85
Manager
36
d) List of office equipment
Table 14 : List of office furniture , fittings and equipment
Price per Total price
Item Quantity Supplier
unit (RM) (RM)
Office table 130 6 780 IKEA
Sofa set 899 1 899 IKEA
Computer 1200 6 7200 COURTS
Total 15 969
37
Table 15 : List of office supplies and stationaries
Price per Total price
Item Quantity Supplier
unit (RM) (RM(
File 3.20 6 19.20 PUSTAKA SERI INTAN
A4 paper 56 2 112 PUSTAKA SERI INTAN
Digital watch 30.90 3 92.70 IKEA
Printer ink 39.10 4 156.4 PUSTAKA SERI INTAN
Pen 1.20 10 12 PUSTAKA SERI INTAN
Pencil 1 10 10 PUSTAKA SERI INTAN
Stapler 10.80 4 43.20 PUSTAKA SERI INTAN
Scissors 6.90 3 20.70 PUSTAKA SERI INTAN
Marker pen 3.40 10 34 PUSTAKA SERI INTAN
Puncher 10.90 3 32.70 PUSTAKA SERI INTAN
Calculator 55.90 4 223.60 PUSTAKA SERI INTAN
Feather duster 3.50 3 10.50 IKEA
Vase 6.50 5 32.50 IKEA
Total 799.50
e) Office layout
38
f) Schedule of administration budget
39
CHAPTER 9: FINANCIAL PLAN
i. Menu
Malay Sole-Proprietorship/Others
3 Years Manufacturing
5 Years Trading/Distribution
Service
40
ii. CAPEX
Capital Expenditure
Administrative/Organisation
Sales/Marketing
Signboard 1,500 5
Operations/Technical
Vehicle 14,000 5
Total 44,827
41
iii. WCAPITAL
Tax Rates
Year 1 25%
Year 2 25%
Year 3 25%
25%
25%
42
iv. SALES & PURCHASES
43
v. PROJECT COST
44
vi. FINANCING
Proposed Terms of Loan (if required) Proposed Terms of Hire-Purchase (if required)
45
vii. LOAN SCHEDULE
Interest Rate 5%
Duration (yrs) 10
Instalment Payments
Year Principal Balance
Principal Interest Annual Payments
- - - 42,527
11 0 0 0 0
12 0 0 0 0
13 0 0 0 0
14 0 0 0 0
15 0 0 0 0
16 0 0 0 0
17 0 0 0 0
18 0 0 0 0
19 0 0 0 0
46
20 0 0 0 0
47
viii. C.FLOW
48
ix. INCOME
Years 2019 2020 2021
Less: Expenditure
Pre-Operating & Incorporation Expenditure 590
General & Administrative Expenditure 209,604 213,796 220,210
Sales & Marketing Expenditure
Not e 1
Cost of Sales
Opening Inventory of Finished Goods 0 205 150
Add: Total Production Cost (Note 2) 82,468 83,357 84,325
0
Less: Ending Inventory 205 150 100
82,263 83,412 84,375 #VALUE! #VALUE!
Not e 2
Raw Materials
Opening Inventory 0 150 105
Add: Current Year Purchases 77,306 78,000 79,000
Add: Carriage Inwards
Less: Ending Inventory 150 105 92
Raw Materials Used 77,156 78,045 79,013 #VALUE! #VALUE!
Labour
Salaries, Wages, EPF & SOCSO
Factory Overhead
Depreciation of Fixed assets (Operations) 5,312 5,312 5,312
49
Total
SUMMARY Total Sales Expenditure Net Income
50
x. BAL.SHEET
ASSETS
Other Assets
Current Assets
Inventory of Raw
Materials 150 105 92
Inventory of Finished
Goods 205 150 100
Accounts Receivable
Owners' Equity
Long-Term Liabilities
Current Liabilities
Accounts Payable
51
Total
SUMMARY Total Assets Total Equity
Liabilities
52
FINANCIAL PERFORMANCE
Pro-forma Income
Current Ratio NA NA NA #VALUE! #VALUE! Statement
Financial Performance
EFFICIENCY
Gross Profit Margin 76.20% 76.34% 76.99% #VALUE! #VALUE! START-UP FUND
SOLVENCY
RETURN (IRR)
53
Total variable costs (cost of
82,263 83,412 84,375 #VALUE! #VALUE!
sales)
TIME TO BREAK-EVEN
Total costs 303,307 307,990 #VALUE! #VALUE!
315,345
54
55
56
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CHAPTER 10 : CONCLUSION
We are grateful to finish this business plan. We have gone through lots of new experiences
and it is very beneficial for all of us in participating in this business. We hope that our business
will be progressed smoothly in the future.
Our target is that we want to achieve high profit in the involvement of this business even
though there are many rivals exist. Unfortunately, with the good cooperation with all the
subordinates we manage to compete with the rivals as fair and square. We also hope that with our
dedication and hard work, we will achieve our vision to become the world’s leading consumer
company for Halal frozen foods products & services and bring our brand into the international
arena.
Before that, we should also shows our effectiveness in doing our job and to make sure that
our product will be available in area Dungun and also in Malaysia. In addition, we know that
mutabak and roti boom industry is not familiar nowadays. We want to make the new generation
aware of the existence of this food. Besides that, we hope can produce the great mutabak and roti
boom that no one can match with our product. We will provide full responsibility and
commitment; there is no doubt that we will achieve all these things. We are also encouraged to
take any chance that directly or indirectly in order to increase our business performance in the
future undertakings
58
REFERENCES
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