Power ‘n Core Employee Manual

Table of Contents
Mission Statement 2

Vision Statement 2
Organization logo and slogan 2

Facility Description 2
Figure 1: Facility Layout 5

Job Descriptions 6
Fitness Supervisor 6

Fitness Coordinator 7
Personal Trainer 8

Staff Evaluation Form 9

Customer/client comment card 10

Customer/client program evaluation 11

Elements of Risk Evaluation 12

Organizational Policies 12
Example participant/customer waiver 14

Facilities Inspection Form 15

Example crisis management and emergency response procedures 18

Mission statement
 2

The mission of Power n Core is to provide safe, effective, and fun recreational and workout

opportunities for people of all ages.

Vision statement
Our vision is to enhance the quality of life through creating a community culture and providing

the best possible programing and facility spaces.

Organization logo and slogan

Power ‘n Core: Be More, Do More

Facility Description (4 - 7 paragraphs)

Power and Core is center is a 50,000 sq. ft. gym that offers a wide variety of recreational

opportunities to members in the surrounding communities. It is located in the center of Avalon,

New Jersey and includes an indoor pool, track, two open gyms, three group exercise rooms, a

cycling studio and a large fitness center.

The main entrance of the facility is an open area with tables and spaces to sit and relax.

There is also the main desk directly in front of the four double wide entry doors. On both sides of

the front desk their are swipe stations for members to swipe their membership cards.

The fitness center is 6,000 sq ft located in the upstairs of the facility which is filled with a

variety of fitness equipment. It has fitness machines including treadmills, stair stepper, elliptical,
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bikes, as well as lifting machines that target a variety of muscle groups. The fitness facility also

includes, open mats with foam rollers and resistance bands for ab and core work, two TRX bands

for muscular endurance, kettlebells, dumbbells, and bench presses. There are five sanitizing

whips located around the corners and in the center of the fitness facility for people to wipe down

machinery after they use them. The equipment is evenly spaced in rows with walkways in

between each row so that patrons can easily move around the gym without being harmed by any

of the equipment.

The cycling studio is a smaller narrow space located in the back right side on the first

floor of fitness facility. The room consists of 25 stationary bikes for participants and one

instructor bike located at the front of the room on an elevated platform, so that the instructor can

easily be viewed by the patrons. The bike are lined in rows with space in between for patrons to

easily walk in a out of the bikes. Patrons will be able to enter and exit through one main door in

the cycling studio that leads out to the hallway. When patrons enter the door they will

immediately see the fitness attendentent desk where they will be asked to initial a sheet of paper

to make sure that the correct number of people are taking the class.

The aerobics room are right next to the cycling studios located to the front right side of

the facility. These rooms are rectangular rooms with wooden floors and mirrors surrounding the

walls. They have ceiling fans lining the ceiling for climate control and various exercise

equipment stored in the back closet of the room. All three aerobics rooms have fitness attendant

desks located by the front door to initial their names before entering the class.

The two open gyms are located to the left of the first floor of the facility, and include

eight basketball hoops, along with wooden floors and an open space for people to have

recreational games in. The boot camp classes are also held in the gym, with a large closet for a of
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the fitness equipment. The pool is rectangular shape and located next to the gym with four

swimming lanes. There are two lifeguard stands at each end of the pool. The pool will be mainly

used for paddle board yoga and water aerobics classes.

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INDOOR TRACK
Restrooms Mirrors Wipes
Elevator Lifting Machines,
Attendant Kettlebells, Hand

Open Mats
Desk Weights
(AED,
FIrst Aid
Stairs

Treadmills, Elliptical, Stair

Steppers
UPPER LEVEL

Figure 1: Layout of Facility

Job Descriptions

Fitness Supervisor
As a fitness supervisor, it will be your duty to oversee the entire facility including all the the
fitness and wellness programs and services offered at Power ‘n Core.

Essential duties include, but are not limited to:

- Create and promote fitness and wellness programs
- Prepare or implement budgets and strategic, operational, purchasing, or maintenance
plans
- Develop marketing campaigns to promote a healthy lifestyle within the community
- Tracking the number of patrons coming in and out of the facility
- Ordering to replace any broken equipment
- Managing the fitness coordinator to make sure his/her tasks are being completed
- Other duties as assigned

Qualifications:
- 4+ year bachelor’s degree in Kinesiology or Exercise Science or of a related field
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- 2+ years of experience in management

- AED/CPR/First Aid Certified
- Recommended 5+ years of experience in the fitness industry

Apply by Tuesday, May 15

Please apply on our company website at www.powerncore.com. If you have any questions, feel
free to contact us at info@powerncore.com.

Salary is between $70,000 and $80,000 per year.

Benefits:
- Free use of our facility and classes
- Health and dental insurance
- Opportunities to learn and grow as a personal trainer

Fitness Coordinator
In this coordinator position you will be responsible for overseeing the entire group exercise
schedule, instructors, personal trainers, and group exercise rooms.

Essential duties include, but are not limited to:

- Making and managing a group exercise schedule every month
- Managing a group of fifteen fitness instructors, 10 personal trainers, and 5 fitness
attendants
- Auditing and providing constructive feedback to instructors and personal trainers
- Planning and executing special events that foster participate growth and increased
knowledge
- Researching new trends within the fitness industry
- Other duties as assigned

Qualifications:
- 4+ year bachelor’s degree in Kinesiology or Exercise Science or of a related field
- Recommended 2+ years of experience in the fitness industry
- Positive attitude, and strong leadership skills
- AED/CPR/First Aid Certified
- Nationally certified group exercise and personal training certification
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Apply by Tuesday, May 15

Please apply on our company website at www.powerncore.com. If you have any questions, feel
free to contact us at info@powerncore.com.

Salary is between $60,000 and $70,000 per year.

Benefits:
- Free use of our facility and classes
- Health and dental insurance
- Opportunities to learn and grow as a personal trainer

Personal Trainer
As a personal trainer here at Power ‘n Core, it is your responsibility to work one-on-one with a
client or in a group setting to motivate our clients to live a healthier lifestyle.

Essential duties include, but are not limited to:

- Demonstrate and/or modify exercises according to client’s fitness level
- Monitor the progress of the client
- Motivate and encourage the client to reach their fitness goals
- Provide emergency first aid if necessary
- Create a positive fitness environment
- Other duties as assigned

40% Motivator

30% Customer Service

20% Leadership

10% Administrative work

Qualifications:
- 4+ year bachelor’s degree in Kinesiology or Exercise Science or of a related field
- AED/CPR/First Aid Certified
- Nationally recognized personal trainer certification
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- Recommended experience in customer service

- Recommended 2+ years of experience

Apply by Tuesday, May 15

Please apply on our company website at www.powerncore.com. If you have any questions, feel
free to contact us at info@powerncore.com.

Salary is between $40,000 and $50,000 per year.

Benefits:
- Free use of our facility and classes
- Health and dental insurance
- Opportunities to learn and grow as a personal trainer

Staff Evaluation Form

Power ‘n Core
Employee Performance Review
Employee Information
Employee
Name ID

Job Title Date

Department Manager
Review
Period

Ratings
1 = Poor 2 = Fair 3 = Satisfactory 4 = Good 5 = Excellent

Job Knowledge ☐ ☐ ☐ ☐ ☐
Comment
s
Work Quality ☐ ☐ ☐ ☐ ☐
Comment
s
Attendance/Punctuality ☐ ☐ ☐ ☐ ☐
Comment
s
Initiative ☐ ☐ ☐ ☐ ☐
Comment
s
Communication/Listening Skills ☐ ☐ ☐ ☐ ☐
Comment
s
Dependability ☐ ☐ ☐ ☐ ☐
Comment
s
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Overall Rating (average the rating numbers above)

Evaluation
ADDITIONAL COMMENTS

GOALS
(as agreed upon by
employee and manager)

Verification of Review
By signing this form, you confirm that you have discussed this review in detail with your supervisor. Signing this form does not necessarily indicate
that you agree with this evaluation.

Employee Signature Date

Manager Signature Date

Customer/client comment card
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Customer/Client Program Evaluation

Power n Core Fitness Class Audit Instructor: ____________

Evaluator: ____________
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Elements of risk management plan:

1. Organizational policies
a. Bullying, accountability, civility, gossip, sexual harassment, termination policy,
discrimination
Bullying
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● Bullying may be intentional or unintentional. However, it must be noted that when an

allegation of bullying is made, the intention of the alleged bully is irrelevant, and will not
be given consideration when meting out discipline. As in sexual harassment, it is the
effect of the behavior on the individual that is important. Power’n Core considers the
following types of behavior examples of bullying:
○ Verbal bullying: Slandering, ridiculing or maligning a person or his or her family;
persistent name calling that is hurtful, insulting or humiliating; using a person as
butt of jokes; abusive and offensive remarks.
○ Physical bullying: Pushing, shoving, kicking, poking, tripping, assault or threat of
physical assault, damage to a person’s work area or property
○ Gesture bullying: Non-verbal threatening gestures; glances that can convey
threatening messages.
Accountability
Employees of Power’n Core must value accountability for their actions in the workplace.
Accountability is defined as taking responsibility for one’s own actions. Employees should be
comfortable with the idea of accountability and should practice this everyday while employed at
Power’n Core.

Civility
Civility is defined as having a conscious awareness of the impact of one’s thoughts, actions,
words and intentions on others. In order to maintain civility in the workplace, Power’n Core
employees must maintain a good attitude, great communication and respect.

Gossip
Power’n Core is committed to maintaining a comfortable, non-judgemental and stress free
environment for its employees. In order to maintain this commitment, all employees of Power’n
Core must avoid gossiping in the workplace.
Workplace gossip can cause a host of problems. Workplace gossip may cause
miscommunications or misunderstandings, which in turn could lead to missed deadlines, work
errors, and unhappy clients and customers. In order to avoid these issues, employees of Power’n
Core should make a commitment to:
1. Not speak or insinuate another person’s name when that person is not present unless it
is to compliment or reference regarding work matters.
2. Refuse to participate when another mentions a person who is not present in a negative
light.
3. Choose not to respond to negative email or use email to pass on private or derogatory
information about any person in the agency.
4. Choose to talk about problems in the workplace with those other than employees of
Power’n Core.
5. Report any person who does something unethical, against procedures or disruptive to
the proper authorities.
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Sexual Harassment
Power’n Core is committed to providing a safe environment for all its employees free from
discrimination on any ground and from harassment at work including sexual harassment.
Power’n Core will operate a zero tolerance policy for any form of sexual harassment in the
workplace, treat all incidents seriously and promptly investigate all allegations of sexual
harassment. Any person found to have sexually harassed another will face disciplinary action, up
to and including dismissal from employment. All complaints of sexual harassment will be taken
seriously and treated with respect and in confidence. No one will be victimised for making such
a complaint.

Termination Policy
Employment with Power’n Core is voluntary and subject to termination by the employee or
Power’n Core at will, with or without cause, and with or without notice, at any time. Nothing in
these policies shall be interpreted to be in conflict with or to eliminate or modify in any way the
employment-at-will status of Power’n Core employee.

Discrimination
Power’n Core does not and shall not discriminate on the basis of race, color, religion (creed),
gender, gender expression, age, national origin (ancestry), disability, marital status, sexual
orientation, or military status, in any of its activities or operations. These activities include, but
are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of
services. We are committed to providing an inclusive and welcoming environment for all
members of our staff, clients, volunteers, subcontractors, vendors, and clients.

Power’n Core is an equal opportunity employer. We will not discriminate and will take
affirmative action measures to ensure against discrimination in employment, recruitment,
advertisements for employment, compensation, termination, upgrading, promotions, and other
conditions of employment against any employee or job applicant on the bases of race, color,
gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender
identity or gender expression

2. Example participant/customer waiver

Power n’ Core
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WAIVER OF LIABILITY/RELEASE OF ALL CLAIMS

After first being advised of the potential for injury and/or death, I, on behalf of myself and my
heirs, executors hereby agree to the following:
1. I understand that my participation in the recreational activities generates a risk of injury
to my person and/or damage to property which I knowingly and voluntarily agree to. I
recognize that I have the option to not participate in this activity instead of encountering
the inherent risks. These inherent risks include, but not limited to, muscle strains and
sprains, broken bones, contusions, concussions, and death.
2. I agree not to bring any action, legal or equitable, against Power n’ Core and anyone
other person involved for any personal injury or injuries when participating in the
activities at the facility or activities associated with the company.
3. I make these releases knowingly and voluntarily with the full knowledge of the dangers
associated with participating in any activity.
I have read and agree to the terms and conditions.

___________________________________ ___________________________________
Print Participant Name Signed

___________________________________
Date

3. Facilities Inspection form procedures containing documentation

Facility Name: _________________________________________

Inspector: _________________________________________
Date: _________________________________________
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Facility Checklist Yes No Comments

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Signage Visible to Patrons

Emergency Exits

Fire Extinguishers

Emergency Evacuation Plan

Clean Floors (non-slippery)

Equipment Checklist Yes No Comments

Adequate Space Between Equipment

(36”)

Equipment Checklist Performed

Daily

Cables, wires and chains secured

Warning signs and instructions on

machines

Bar and weight Storage Racks

placed against wall

Free weights kept off floor when not

in use

Equipment wiped clean daily

Electrical equipment has surge

protectors

Treadmills Yes No Comments

Check operation of stop button

weekly

Monthly check of belt tension and

deck

Regularly vacuum underneath if on

carpet

Elliptical/Cross Trainers
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Clean around alternator every 2-3

months

Intermediate shaft belt is tight

Hardware check every 2-3 months

Exercise Bikes Yes No Comments

Seat attached securely

Handlebars secured

Pedals secured

Stairclimbers/Steppers Yes No Comments

Tread on steps in good condition

Hardware Secured

Free Weights Yes No Comments

Bolts, screws, adjustment

mechanisms in good condition

Weight plates have no cracks

Rowers Yes No Comments

Seat Pad in good condition

Pulley cables in good condition

Other Items Yes No Comments

Comments/Concerns
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4. Example crisis management and emergency response procedures

Emergency Response Procedure
- Assess the situation
- Stay calm
- Conduct CPR/First Aid if necessary
- Call EMS or 9-1-1 if necessary
- Complete the accident/injury report form for all incidences

Minor Injuries
- Ask the individual about the nature of the injury
- Administer first aid as appropriate
- Complete the Accident/Injury Report found at the equipment desk
- Call for emergency assistance if needed

Major/Life Threatening Injury

- Assess the situation
- Remain with the victim while someone else calls for EMS immediately
identifying the following important information:
- Identify self, location, and nature of call
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- Where to enter the facility

- Where injury has occurred in facility
- Note time of call and EMS on accident/injury report
- In a life threatening situation, remember to stay calm and act quickly
- Complete the accident/injury report with as much detail as possible
- The fitness coordinator will notify the fitness supervisor immediately

Fire
- When the fire alarm sounds, call 9-1-1 and immediately evacuate the
building
- Have patrons exit the building using the emergency exit doors and gather
across the street away from the building
- When given the all clear to re-enter the building, make sure the front desk
staff are the first back in the building
- Have other staff direct the patrons on where to go and maintain
order in the line
- For a minor fire, use a fire extinguisher directed towards the base of the
flame:
- Pull the pin
- Aim at the base of the fire
- Squeeze the trigger
- Spray until extinguished