As IA Checklist Sec7 5

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AS9100 Internal Audit Checklist

7.5 Production and Service


Provision
7.5.1 Control of Production and
Service Provision
Does planning include the items
required by the standard?
How are production and service
provision controlled?

Where are product characteristics


documented?

When are work instructions required?


Are they available?

How do personnel know what


equipment to use for a process?

Does documentation identify what


monitoring and measuring devices
should be used, and when?

Where are release, delivery and post


delivery activities and requirements
defined?

Are processes carried out under


controlled conditions required by the
standard with regards to:

a. Accountability

b. Evidence of all required


operations being completed
c. Foreign objects
d. Monitoring utilities and
supplies
e. Criteria for workmanship
Is production carried out in
accordance with approved data
required by the standard?
Are process changes approved
properly including:
a. Acceptance of changes by
customers and regulators
when required
b. Documentation of changes
and procedures to control of
implementation of changes
AS9100 Internal Audit Checklist
c. Assessing results of changes
Is production equipment validated
prior to use? Is it maintained and
inspected according to procedures?
Are storage requirements
established?

If work is temporarily transferred


outside of your facilities, is the
process for control and validation
defined?
Where servicing is a specified
requirements is it controlled as
required by the standard, including:
a. Collecting in-service data
b. Actions taken when problems
are identified
c. Control and updating of
documentation
d. Approval and control of repair
e. Control of off site work
Additional Questions:

7.5.2 Validation of Processes for


Production and Service Provision
Does your organization have any
processes for production and service
where the output cannot be verified
by monitoring or measurement? Do
you validate these processes?

How is validation performed?

Does it address the requirements of


the standard, including:

a. Criteria

b. Qualification of equipment and


personnel

c. Records

d. Revalidation

e. Use of specific methods and


procedures?
AS9100 Internal Audit Checklist

Additional Questions:

7.5.3 Identification and Traceability


How is product identified?

Is identification of configuration
maintained?
How is measuring and monitoring
status identified?

Are stamps, electronic signatures or


other acceptance media used
controlled?
Does your organization control and
record the unique identification of the
product, where traceability is
required?

Does your traceability system meet


contract or regulatory requirements
including when specified:
a. Identification, maintained
through the product life
b. Tracing of batches (raw
material, manufacturing and
destination batches)
c. Traceability of components of
assemblies
d. Sequential records of product
production
Additional Questions:

7.5.4 Customer Property


How does your organization maintain
the customer property while it is
under your control?

How do you identify and safeguard


customer property? How do you
determine if it is suitable for use?

If any customer property is damaged,


lost, or unsuitable for use is it
reported to the customer and
AS9100 Internal Audit Checklist
recorded?

Additional Questions:

7.5.5 Preservation of Product


How do you make sure that product
quality is maintained during
processing and delivery?

Does this process address the


requirements of the standard
including handling, packaging,
storage and delivery?
Does your process provide for
requirements of specifications or
regulations including:

a. Cleaning

b. Foreign objects

c. Special handling

d. Marking and labeling

e. Shelf life, stock rotation


f. Hazardous materials
Are documents that are required (by
the contract) to be kept with the
product protected fro loss?
Additional Questions:

7.6 Control of Monitoring and


Measuring Devices
Is a register maintained according to
the standard?
Has your organization established a
mechanism to ensure monitoring and
measuring is performed consistent
with requirements?

Is equipment handled and maintained


according to the standard
requirements including:
a. Calibration schedules and
AS9100 Internal Audit Checklist
traceable measurement
standards
b. Adjustments

c. Calibration status

d. Safeguarding

e. Protection during handling,


maintenance and storage
f. Recall for calibration
Are environmental conditions suitable
for the tests and equipment?

What action is taken if equipment is


found to be out of calibration?

Does your organization take


appropriate action on the equipment
and any product affected above?

What records are maintained?

How is software used for measuring


and monitoring verified prior to use
and reconfirmed as necessary?

Additional Questions:

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