Rice Bowl Business Plan 1824
Rice Bowl Business Plan 1824
Background
Despite the economic growth and prosperity that India as a country has
achieved over the past decade, there is one stark reality that is indisputable –
this growth has been inequitable with the gap between the rich and the poor
widening and more than 75% of the population still living on less than two
dollars a day. Consequently, one of the biggest challenges today for India and
the developing world is poverty eradication.
As a historically agrarian society, one of the largest constituents of this
demographic of India’s poorest people is the farming community. Amongst
the many documented reasons for the plight of India’s farmers, one key
element is the lack of a fair price for their goods sold. Currently, small and
medium scale farmers typically sell their produce to “kirana” or middlemen,
who capture inequitable value in the value chain by capitalizing on farmers’
lack of price information and low bargaining power.
Rice Bowl’s vision is the eradication of poverty through equitable and fair
development. Our mission is to provide sustainable livelihoods for farmers in
India through the creation of local markets for their products at fair prices.
We aim to achieve this through the creation of a fair market for SME farmers
in India by incorporating best practices from the fair trade movement so as to
improve farmers’ income levels and contribute significantly to their socio-
economic development.
We intend to do this by retailing rice as a premium fair price product to our
target market of upper middle class and high-income families in India. These
SEC A and SEC B customers will be our primary clients who will be reached
through in-store kiosks in supermarkets.
Other key stakeholders will be the farmers working through cooperatives and
partner organizations such as rice millers, supermarkets, NGOs and banks.
By linking these stakeholders together, Rice Bowl will attempt to fill a market
gap by offering farmers a fair price for their product while keeping the cost to
the consumer competitive.
National fair price markets are underdeveloped in India, leaving many small-
scale farmers without access to fair pricing, long-term contracts, advance
payment and debt financing, and development assistance associated with the
fair trade movement. Additionally, India’s growing middle and upper classes
do not have access to fair trade goods, which are typically shipped to Western
countries for consumption. Consequently, there exists a market gap between
farmers who would benefit from fair trade exchange and Indian consumers
who would value supporting equitable economic development within India.
With so many basmati farmers in India participating in the export market for
rice, the need for more equitable rates has been well established. Typically,
farmers have sold rice to local agents, receiving low rates which often do not
cover the cost of production. Farmers are also typically indebted to these
middlemen after taking out usurious loans to pay for basic needs (Figure 1).
Fair trade has stepped in to correct this market failure between local farmers
and the export market. By connecting farmers with consumers wiling to pay a
premium to cover both the costs of production and investment in meeting
social needs of local communities, the global fair trade movement has
successfully intervened to improve the lives of small-scale farmers.
There is a clear opportunity to bring the gains of the global fair trade
movement to the local level.
Figure 1
Strategy
Rice Bowl will achieve its mission by entering into profit-sharing arrangements
with supermarkets that will house retail kiosks selling fair trade rice (shop-in-
shop concept). These kiosks will specialize in high-quality, local rice and will
carry only products that have been sourced according to fair trade standards.
Rice Bowl will work closely with local NGOs, banks, cooperatives, and farmers
to support the development of fair trade markets for rice throughout India.
Social Enterprise Design Criteria
Social Criteria
Fair Trade philosophy is relatively nascent in India and a comprehensive
outreach campaign targeted to all stakeholders based on their specific needs
is critical to the success of Rice Bowl. Working with farmer cooperatives in
India is a time consuming process given the caste and power dynamics in
rural India. This will need to be considered when drawing up expansion
timelines and growth plans.
There is a strong educational component to Rice Bowl’s strategy, which
includes providing farmers with agriculture education, training on organic
growing, higher yield strategies and business basics. A targeted marketing
and advocacy campaign is required for the target consumer to drive home the
benefits of the fair price model. Consequently, we will partner with NGOs and
other stakeholders already working in this space to develop a local fair price
market and educate consumers.
Business Criteria
The expansion and growth plan for Rice Bowl is provided in Table 1 below:
Institutional Criteria
Rice Bowl will be set up as a non-profit in India with a board that consists of
representatives from the cooperatives and other partner organizations and
also relevant corporates to be decided in consultation with the key
stakeholders.
It will be managed professionally by a team headed by the CEO and including
key corporate functions such as Finance, HR, Marketing and Operations.
Corporate accounting and reporting practices will be followed to ensure that
operations are transparent to all stakeholders, specifically our most important
clients – the farmers and their cooperatives.
Given that the primary aim of Rice Bowl is to improve farmer welfare in India,
the key principles of fair trade, fair price, long-term contracts and advance
payment will be strictly adhered to. The requirement for minimum labour
standards is much harder to achieve given the nature of agriculture in India,
and Rice Bowl will take an advocacy approach on this front with a view to
establishing these standards through consensus.
Business Description
Rice Bowl will address a market failure and ensure that producers get a fair
share of profits from the sale of their produce. By linking farmers to local
consumers by using a judicious mix of market access mechanisms and
continuous support and inputs, Rice Bowl will be able to shorten the supply
chain from farmer to consumer, ensuring that leakages are minimized and
thus transferring an equitable share of profits to farmers. Farmers and their
families can therefore use agriculture as a viable source of income, enabling
them to put money away for key social needs like education and health.
Industry Analysis
There are around 36 main varieties of rice grown in India (although the total
varieties are estimated to be over 4,000). The annual production of rice is
around 125 million MT out of which 12 million MT is produced in Tamil Nadu –
the target state for Rice Bowl.
In India, among consumers, rice is differentiated broadly under two types:
basmati and non-basmati. Aged basmati rice is retailed at a very high
premium and is usually sold to high-end restaurants and in select shops and
supermarkets. Among the non-basmati varieties, there is very little
differentiation and the prices charged are mostly based on the type of
treatment/processing1:
• White rice or raw milled rice (aka polished rice): Most of the outer
layers like husk and bran are removed from the kernel through the
milling process.
• Brown rice: Only the husk is removed while the bran layer (containing
all nutrients) remains, which makes it more nutritious than white rice.
• Parboiled rice or sella: Raw rice treated through a process of boiling
and steaming wherein the nutrients and aroma of the bran are forced
into the rice.
The typical markup from farmer to consumer is around 47%, which means
that the farmer gets about 53% of the final selling price of rice. Interim
1
Rice Industry Overview: Sector Report Batlivala & Karani.
2
http://www.world-agriculture.com/agricultural_marketing/agricultural-marketing-
inadequacies-marketing-system.php
milling processing and milling technology are both critical for yield quality
and, therefore, can dramatically affect the final price of rice.
The rice trade in India is highly regulated through a Minimum Support Price
(MSP) program which was designed to encourage farmers to increase
production. This price assurance is modulated through ‘agriculture produce
markets’ locally called ‘Mandis’. Food Corporation of India (FCI) undertakes
procurement on behalf of the Government of India and purchases
approximately 20-25% of the total national rice production. The Central Issue
Price (CIP) for rice is fixed on the recommendation of [the] Commission on
Agriculture Costs and Prices (CACP). Rice is sold at highly subsidized prices to
families who qualify as “below poverty line”3.
3
Rice Industry Overview: Sector Report Batlivala & Karani.
time. Further, Rice Bowl will provide coordination with input companies so
that the farmers get access to the best inputs necessary for them to increase
rice yields and quality. Rice Bowl will provide farmers with the following
support:
Rice bowl will procure directly from farmer co-operatives and have the rice
milled, processed, graded and packed under contract with rice millers. The
rice miller will also serve as the stock point from where packaged rice will be
shipped to Rice Bowl kiosks across supermarkets in Chennai.
Market Analysis
5
Tier 1 cities include the top 8 cities with a population of over 4 million; tier 2 includes 26
cities with a population of over 1 million; tier 3 includes 33 cities with populations of between
5
500,000 to 1 million; and tier 4 includes 5,094 small towns and villages .
6
India Consumer Outlook 2005. KSA Technopac.
Market Size by City7:
Total
Pop AB
City '000 A1+ A1 A2 B1 B2 ‘000
Target Market
The primary target for Rice Bowl will be tier 1 cities since they represent a
large population base with a significant upper-middle class. We will begin with
Chennai as our entry point and test market. In segmenting the market we will
be targeting SEC A and B.
Chennai
The size of our primary target group (SEC A and B) within Chennai is around
2.7 million. Given national per capita consumption of 75 kg, this represents a
total market potential of 205,200 tons per year (or 562 tons per day) of rice
consumed by our target segment in Chennai.
Assuming that only around 5% of the SEC A and B market can be converted
to fair trade rice, it represents a market of around 28 tons per day. Since, we
will be among the first fair trade rice brands, we would attempt to capture at
least 50% of this potential market - giving us a sales target of around 14 tons
of fair trade rice per day.
7
Estimated from The Marketing Whitebook, Businessworld 2007 -2008.
(focus groups) published by Technopak Food & Grocery Retail Trends 20088,
and internet surveys pertaining to rice purchasing in India.
Personal interviews revealed the following priorities in food and grocery
purchasing habits:
The following data from the 2008 Technopak Food & Grocery Trends Report
2008 reveals important insights about customer behaviour that will be critical
for the launching of Rice Bowl:
The following table reveals that a very large portion of consumers still buy
from traditional formats (local grocer/kirana shops) even in the presence of
modern formats (supermarket, hypermarkets etc).9 However, consumers go
to modern stores for staples like rice, spices, and lentils that can be stored
and bought in bulk. On the other hand, for fresh produce, the convenience of
buying from the local grocer is still more attractive than making a trip to the
supermarket. For Rice Bowl this is a significant insight, as consumers will
travel to buy rice that is typically bought in bulk.
8
Technopak Food & Grocery Retail Trends 2008 was unveiled at Retail Conclave 2008,
February in New Delhi
9
Technopak Food & Grocery Trends 2008
The Technopak Food & Grocery Report revealed the following drivers of
loyalty toward traditional and modern stores:
Among the consumers who bought from modern formats, the study revealed
that close to two-thirds claim that ‘availability of high quality store
brands’ (private labels) is extremely important in their choice of a store.
Purchase of private labels in the last 3 months among modern format
shoppers was as high as 59%.
10
Technopak
Food
&
Grocery
Trends
2008
Frozen vegetarian food 32 21
Eggs 37 56
Fresh non-veg (meat/Fish) 9 72
Frozen non-veg (meat/fish) 18 23
Health drinks, tea, coffee 94 10
etc
Fruit drinks, soft drinks, 91 15
other packaged drinks
Snacks, savouries, sweet 91 13
and confectionery
Other packaged food 50 10
Toiletries and cosmetics 95 10
Homecare and cleaning 94 10
Sanitary products 95 9
Channel Selection
1
2
3
4
5
Most Unfavourable
Moderate
Favourable
Most
Unfavourable
Favourable
Scalability of Business 2
4
5
Model
Market 2
5
5
Penetration
Investment level to 2
3
4
Risk
Margins over cost
2
3
4
Competitive Pressures
3
2
3
Brand Building 5
2
4
Opportunities
Summary of 16
19
25
Rating
Based on the analysis above, we will target the most important supermarkets
and establish a profit-sharing arrangement with them in return for visibility
and access to their customers. Rice Bowl kiosks in supermarkets will be a
low-cost alternative to setting up exclusive stores. At the same time, Rice
Bowl will have an opportunity to access existing footfalls within these stores.
Furthermore, by associating with certain supermarket chains, Rice Bowl can
get immediate access to hundreds of supermarkets across the city of Chennai,
which has approximately 451 supermarkets11.
Rice Bowl can negotiate with supermarkets on the following basis:
• Rice Bowl will be marketed as a fair trade brand. Supermarkets will be
able to project a more equitable image among their customer base by
associating themselves with fair trade brands like Rice Bowl.
• Supermarkets will get a share of the profits in return for providing
space in their store for the Rice Bowl kiosks.
11
http://local.google.co.in/?hl=en&q=supermarkets&near=Chennai,+Tamil+Nadu+India&fb=
1&view=text&sa=X&oi=local_group&resnum=1&ct=more-results&cd=1
Rice Bowl Cost Structure
The Rice Bowl marketing plan will focus on SEC A & B women who frequent
supermarkets for their grocery shopping. The value proposition will be quality
rice that gives producers a fair deal. Rice Bowl will use farmer testimonials to
connect the shopping experience for urban consumers with the reality of
small-scale Indian farmers. Rice Bowl kiosks will be stylishly designed to
reflect ‘green’, farmer and rural imagery along with nutritious, wholesome,
and aromatic properties normally associated with rice. The kiosk will be large
enough to stock daily targets of 300 kg rice, and will have one sales person
behind the counter.
Over a period of time, Rice Bowl will aim to build a community of users to
trigger a fair trade movement within the target city of Chennai, which can
then be replicated in other cities.
Competition
The biggest competitive threat will be premium basmati rice and supermarket
private labels. As noted earlier, there is a good deal of loyalty towards
supermarket private label products in India. Given our conservative market
share estimates, however, we believe our targets are achievable. Additionally,
further research is needed regarding the perception of fair trade brands
within the target market in Chennai prior to launch in order to support
branding and communication strategies.
Operational Requirements
Farmer Level
Identify Farmer Co-operatives based on procurement target Sign MOU with
Co-operative Organize extension support services pre-seeding and through
crop life cycle Procure paddy
Miller Level
Identify Miller Sign MOU Organize paddy shipments Rice shipment to
supermarkets
Supermarket Level
Identify supermarket chains Sign MOU Install kiosks Develop
promotional material Sales
The initial phase will require personnel in the following functional areas in
order to complete the tasks mentioned above:
• Sourcing: 1 person
• Sales & Marketing: 2 persons
• Accounting & Logistics: 1 person
Management Requirements
To achieve the growth plan outlined in Table 1, Rice Bowl will need an
experienced CEO to manage strategy, branding, and growth as well as a
proficient COO to oversee company operations. Once proven, the model will
expand beyond Chennai and additional managers will be hired.
Rice Bowl’s Board of Directors will also play an instrumental role in the
company’s ultimate success. As noted earlier, this Board will consist of Rice
Bowl’s CEO, along with key stakeholders including farmers, co-operative
leaders, and strategic figures from within partnering NGOs.
Financial Requirements
Rice Bowl will seek startup funding to complete further market research and
pilot the model in Chennai. Funding in the amount of $25,000 will initially be
sourced through grants or soft loans from major foundations involved in
economic development and fair trade initiatives, such as OxFam. Follow-on
funding in the form of repayable grants or soft loans will be pursued once the
model is proven for expansion into other regions of the country. Rice Bowl will
incorporate as a Section 25 company registered under section 25(1)(a) and
(b) of the Indian Companies Act. Please refer to Appendix 3 for financial
projections.
Conclusion
12
Farrell, Diana and Eric Beinhocker. “Next Big Spenders: India’s Middle Class”.
BusinessWeek: May 19, 2007
Appendix 1: Market Socio-Economic Classification
Graduate - General
School 5-9 years
formal schooling
/ literate but no
Graduate / Post
Graduate / Post
Professional
Graduate -
graduate
SSC/HSC
1 Unskilled workers Illiterate
E2 E2 E1 D D D D
2 Skilled workers E2 E1 D C C B2 B2
3 Petty Traders E2 D D C C B2 B2
4 Shop Owners D D C B2 B1 A2 A2
5 Entrepreneurs D C B2 B1 A2 A2 A1
Employees None
6 Entrepreneurs C B2 B2 B1 A2 A2 A1
Employees < 10
7 Entrepreneurs B1 B1 A2 A2 A1 A1 A1
Employees > 10
8 Self-employed D D D B2 B1 A2 A1
professionals
9 Clerical/Salesmen D D D C B2 B1 B1
A Supervisory level D D C C B2 B1 A2
B Officers/Executives: C C C B2 B1 A2 A2
Junior