Payoneer

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The key takeaways are that Payoneer is used for Appen consultant payments, you need to set up your Payoneer account before starting work, and there are detailed instructions provided.

The steps to set up a Payoneer account are to log into Appen Global, click 'Setup payment', be redirected to Payoneer site, select a payment method, provide required information, and submit the application.

The payment options through Payoneer include a prepaid MasterCard, bank transfers, and paper checks via international mail depending on your location.

Payoneer Setup Instructions

Appen uses Payoneer as the payment platform for its consultants. Before starting production for a
project, you'll need to set up your Payoneer account.

Important Details:
• Setting yourself up for payment is a required step before you can begin working so please do so
as soon as you can!
• You will access Appen Global to set up your payment options. Detailed instructions are listed
below.
• Once you complete your application, you will receive an confirmation email from Payoneer that
your application was received, with the Subject Line: “Your Payoneer Account Application Has
Been Received!”

Instructions on how to complete your application


1. Log in to Appen Global at https://global.appen.com/
2. In your Appen Global Home page, the project tile with your project name will display.

3. Click on the “Setup payment” button.

4. You will be redirected to the Payoneer site, where you can select your preference for receiving
payments.

For US Markets, you will have three options: MasterCard pre-paid credit card, Payments made
directly to your bank account or a Paper Check via International Mail.
Payoneer Setup Instructions

For International Markets, you will have two options: MasterCard pre-paid credit card or
Payments made directly to your bank account.

5. After selecting the method of payment, you will be asked to provide payment-related
information to finalize your application, such as shown in the image below (depending on the
payment method chosen):
Payoneer Setup Instructions
Prepaid MasterCard Card

Bank Transfers
Payoneer Setup Instructions
Paper Check via International Mail (for US Market)

6. Once you have provided all the required information, you’ll see the screen indicating that your
application has been succesfully submitted and will be reviewed.
Payoneer Setup Instructions
7. You will also receive a confirmation email from Payoneer that your application was received,
with the Subject Line: “Your Payoneer Account Application Has Been Received!”
Payoneer Setup Instructions
8. After you’ve completed your Payoneer application, you can access additional information about
Payoneer here - https://payoneer.custhelp.com/app/home .
[Please note that you have to be logged into your Payoneer account for additional information
and customized browsing of the support center.]

9. Once your application has been reviewed and approved, you will receive a confirmation email
from Payoneer within the next 3 – 5 business days with the subject line: “Your Payoneer
Account Application has Been Approved!”
Payoneer FAQs:
Below are quick links to…
Who is Payoneer?
https://payoneer.custhelp.com/app/answers/detail/a_id/6108

HOW TO GET PAID WITH PAYONEER


https://payoneer.custhelp.com/app/answers/detail/a_id/21459

What is the status of my application?


https://payoneer.custhelp.com/app/answers/detail/a_id/5996

Why was my application declined?


https://payoneer.custhelp.com/app/answers/detail/a_id/5997

Can I use the same e-mail address for more than one Payoneer Account?
https://payoneer.custhelp.com/app/answers/detail/a_id/6088

Why has my Payoneer Account not been approved yet?


https://payoneer.custhelp.com/app/answers/detail/a_id/6001

Where can I view the fees associated with my Payoneer Account?


https://payoneer.custhelp.com/app/answers/detail/a_id/6002

Where can I view my payment history?


https://payoneer.custhelp.com/app/answers/detail/a_id/24

Other Helpful Links:


https://payoneer.custhelp.com/
https://www.payoneer.com/help/how-to-videos/
https://www.payoneer.com/help/security-center/
https://payoneer.custhelp.com/app/Contact_us

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