Multiple Choice Questions
Multiple Choice Questions
244
a. Internal source
b. External source
(Ans: c)
a. information
b. employee
c. management
d. capital
(Ans: a)
a. Artificial information
b. Artificial intelligence
c. Artificial integration
(Ans: b)
a. Are portable
(Ans: d)
a. need dependent
b. organization dependent
c. information dependent
d. management dependent
(Ans: a)
(Ans: a)
7-Internal information for MIS may come from any one of the following department.
b. HR department
c. Marketing department
d. Production department
(Ans: a)
a. Account balance
b. Transaction
c. Expenditure
d. All of the above
(Ans: a)
a. Four bits
b. Eight bits
c. Twelve bits
d. Sixteen bits
(Ans: b)
10-MIS normally found in a manufacturing organization will not be suitable in the ______.
a. Service sector
b. Banking sector
c. Agriculture sector
(Ans: a)
a. Customer
b. Employee
c. Supplier
(Ans: c)
a. Database
b. Model base
(Ans: a)
a. Bottom to top
b. Left to right
c. Top to bottom
(Ans: d)
(Ans: b)
SECOND QUESTIONS
3) Based on the behavioral definition of an organization, each of the following is a true statement
except.
A. People who work in organizations develop customary ways of working.
B. People gain attachments to existing relationships
C. People make arrangements with subordinates and superiors about how work will be done.
D. The primary production factors are capital and labor.
5) A number of tasks related to achieve one time objective such creation of an MIS called a …….
A. project
B. work
C. task
D. process
6) Which of the following is the type of electronic commerce that has consumers selling directly to
consumers?
A. business to business
B. consumer to consumer
C. business to consumer
D. electronic bartering
7) The effectiveness of marketing information system depends to a larger extent of ………. from market
place to the market.
A. marketing
B. advertising
C. feedback
D. promoting
8) ……….. takes responsibility and keeps track of progress in MIS design, development and
implementation.
A. Time remainder
B. Periods
C. Allocation
D. Scheduling
9) Which of the following is a type of teleconference whereby two or more users are able to edit and
modify data files simultaneously?
A. data conferencing
B. video conferencing
C. Synchronous communication
D. Asynchronous communication
10) Reporting the status of an activity through a feedback mechanism is called ……… information.
A. process
B. control
C. executed
D. validated
11) ………. is allowed a transaction to be traced through all stages of its information processing.
A. Audit trail
B. Audit data
C. Audit process
D. Audit test
13) …….. means that information must reach the recipients within the prescribe timer frame.
A. Duration
B. Period
C. Timeliness
D. Time
14) ……. is the period in days between the ordering and delivering of goods.
A. Demand
B. Duration
C. Lead time
D. Process
15) Which of the following best describes the process of tracking data about customer activities at
web sites and storing them in a log?
A. customer profiling
B. micro marketing
C. collaborative filtering
D. click stream tracking
16) ………… information system that express a fundamental concept and activities of information
systems.
A. Model
B. Style
C. Standard
D. Logic
17) Which of the following best characterizes a marketplace created by computer and
communications technologies for linking buyers and sellers?
A. electronic commerce
B. electronic market
C. internet
D. world wide web
18) A private intranet that is extended to authorized users outside the company is called a(n)
A. outer-net
B. intranet
C. consumer net
D. extra-net
19) ………. system provide information in easy to use displays to top and middle management.
A. Decision
B. Management
C. Executive
D. Expert
20) Deciding where to locate new production facilities is an example of a manufacturing and
production information system operating at the
A. operational level
B. management level
C. knowledge level
D. strategic level
Answers:
1) A. flow of information
2) A. user consultant
3) D. The primary production factors are capital and labor.
4) B. classical
5) A. project
6) B. consumer to consumer
7) C. feedback
8) D. Scheduling
9) A. data conferencing
10) B. control
11) A. Audit trail
12) C. Webmaster
13) C. Timeliness
14) C. Lead time
15) D. click stream tracking
16) A. Model
17) B. electronic market
18) D. extra-net
19) C. Executive
20) D. strategic level
The DBA is
a. a person
b. a computer device
c. a communication technique
a. scheduled reports
b. demand reports
c. exception reports
d. predictive reports
3. Which of the following is considered to be an interface between the functional applications and the data base?
c. decision-support systems
d. data-processing systems
4. A _____ is a program that serves as an interface between application program and a set of coordinated and inte
database.
a. DDS
b. DBMS
c. MIS
d. Control
a. college or university
b. Supermarket
c. Hospital
d. Bank
Answer: (d).bank
b. Database administrator
c. VP-DP Administration
d. DB manager
8. Which of the following is not a major subsystem part providing an opportunity for system design controls
a. data base
b. model base
a. logical structure
b. inverted structure
c. simple structure
d. All of the above
10. What data most likely would not be keyed into the order entry subsystem?
a. item quantity
b. customer number
c. item number
d. item cost
11. The online hotel reservation systems having database capabilities are a good example of
a. DBA
b. DBM
c. DPMA
d. EDP auditor
Answer: (a).DBA
13. Duplicate copies of the data base are stored at all locations under:
a. partitioning
b. polling
c. replication
d. data sharing
Answer: (c).replication
14. The pending invoice file should be stored on a DASD (Direct: Access Storage Device) if
15. Operational budgeting require how many data files that would not otherwise be needed?
a. 3
b. 2
c. 1
d. 0
Answer: (d).0
Answer: (b).relationship among two or more variable which are directly proportional
17. An information system that supplies information specifically to aid managers with decision-making responsibili
a. DBMS
b. MIS
c. DSS
d. DBA
Answer: (b).MIS
b. a multiprocessing environment
22. If a university sets up a web-based information system that faculty could access to record student grades and
would be an example of a/an
a. intranet
b. CRM
c. ERP
d. extranet
Answer: (a).intranet
a. A browsable hierarchy
d. None of these
a. DFD
c. XML
Answer: (c).XML
27. Which of the following is not a type of navigation system for a web site?
a. National
b. Global
c. Contextual
d. Regional
Answer: (d).Regional
c. expert system
a. layerware
b. tool kit
c. interfaceware
d. middleware
Answer: (d).middleware
a. radio button
b. spin box
19. The major responsibilities of the data-base administrator are all of the following except:
b. advising programmers
a. check box
b. radio buttons
c. drop-down list
d. combination box
32. If you need to collect employee status information (e.g., full-time vs. part-time) on a computer screen, your bes
would be:
a. drop-down list
c. radio buttons
d. spin box
33. In cases where the data item has a large number of predefine values and screen space is tight, the following GU
for an input:
a. combination box
b. drop-down list
c. list box
d. ellipsis control
34. Which of the following reports presents information with little or no filtering or restrictions?
a. non-filtered
b. summary
c. external
35. A list of the names of all customers who purchased only one product within a six-month period would be an exa
a. detailed report
b. summary report
c. exception report
d. external report
View Answer Report Discuss Too Difficult!
36. A listing of the names and addresses of all the employees for an organization would be an example of a(n):
a. detailed report
b. summary report
c. external report
d. exception report
37. A count of the number of students who earned A, B, C, D, and F grades in a given course would be an example o
a. external report
b. summary report
c. detailed report
d. exception report
a. line chart
b. pie chart
c. scatter char
d. bar chart
a. data hidden
b. data display
c. data processing
d. data transfer
40. Telecommunications means multiple computer interconnected into networks is called ______.
a. Distributed database
b. Distributed processing
c. Central processing
d. None of these
FIFTH
1. _________ is an organized portfolio of formal systems for obtaining processing and delivering
information in support of the business operations and management of an organization.
1. MIS
2. DSS
3. MRS
Ans. A
2. ________ expressly designed for the support of individual and collective decision making.
1. MIS
2. DSS
3. TPS
4. OIS
Ans. B
3. ________ are formal social units devoted to the attainment of specific goals.
1. Management
2. Organization
4. None of these
Ans. B
4. Economic signals that measure and predict the direction of the economy provide information
about the economic climate.
1. True
2. False
Ans. A
1. Costly
2. Valuable
3. Processing
Ans. B
6. ________ technology include computers hardware, software, database management systems
and data communication system.
1. Information
2. Computer
3. Marketing
Ans. A
7. Diagnosis of information needs can occur at the individual managerial or organizational levels.
1. True
2. False
Ans. A
1. True
2. False
Ans. A
1. Operations research
2. Management accounting
3. Exchange commission
4. System theory
Ans. A
10. Mass production of computers started in ________, when UNIVAC 1 was delivered.
1. 1951
2. 1953
3. 1946
4. 1954
Ans. A
11. Executive managers establish the overall direction of an organization by setting its strategy and
policies.
1. True
2. False
Ans. A
12. ________ can occur at the individual, group, organizational or extra-organizational level.
1. Planning
2. Controlling
3. Organizing
4. Scheduling
Ans. A
13. Tactical plans may focus on decisions staffing, advertising and pricing.
1. True
2. False
Ans. A
14. ________ ensuring that performance meets established standards that worker’s activities
occurs as planned and that the organization process.
1. Controlling
2. Planning
3. Leading
4. Organizing
Ans. A
15. ________ is the process of recording, classifying and summarizing the financial activities of an
organization.
1. Planning
2. Managerial
3. Accounting
4. Diagnosis
Ans. C
16. Human and computers are _______ in their ability to filter and save information.
1. Similar
2. Different
3. Complementary
Ans. C
1. Decision making
2. Boundary system
3. Coordination
4. Modeling
Ans. B
18. Telecommunications means multiple computer interconnected into networks is called ______.
1. Distributed database
2. Distributed processing
3. Central processing
Ans. B
1. Storing information
2. Retrieving information
3. Communication information
4. Acquiring information
Ans. d
Ans. A
1. Drill down
2. Drill up
3. Drill diagonal
Ans. A
22. A _______ strategy seeks to achieve competitive advantages by allowing the business unit to
make more profit than its competitors.
1. Focus
2. Cost leadership
3. Linkage
4. Information leadership
Ans. B
23. Security means protection against theft, manipulation and loss of data.
1. True
2. False
Ans. A
1. True
2. False
Ans. A
25. _______ is a feature provided for ensuring that the transaction is completed with regards to the
business rules set by the management.
1. Advocacy
2. Authorization
3. Signature
4. Policy formulation
Ans. B
2. For preparing the schedule of the system in the overall information requirement
4. None of these
Ans. A
27. Michael hammer defines re-engineer as _______ and radical redesign of business process to
achieve the performance such as cost, quality, service and speed.
1. Business process
3. Organization restructuring
Ans. b
28. The ________ calls for trimming and chopping of these designs so that the cost is reduced,
service is improved and the customer gets higher value at a higher speed.
1. Business process
2. Radical redesign
4. None of these
Ans. B
29. Re-reengineering calls for a change in the performance measures :- the cost, quality, efficiency,
overheads and many others.
1. True
2. False
Ans. A
30. A ________ process in any area of the business organization performs basic steps such as,
receive input, measure, analyze, document, perform, process, record / store, access, produce
and communicate.
1. Value
2. Decision making
3. Business
4. Re-engineering
Ans. C
31. A ______ is a measure, an intangible measure, which is difficult to count in clear terms.
1. Model
2. Business
3. Value
4. Organization
Ans. C
1. Machine
2. Mindset
3. Material
4. Infrastructure
Ans. B
33. The number of steps in any business process related to the data search, its matching, collecting,
validating, confirming and conforming are carried out in the redesigned process.
1. True
2. False
Ans. A
34. ______ is the process of identifying a problem, developing alternative solutions and choosing
and implementing.
1. Decision making
2. Business
3. Value
4. Re-engineering
Ans. A
1. Intuitive
2. Cognitive
3. Systematic
4. Analytic
Ans. b
36. A ________ decision maker approaches a problem by structuring it and applying a well-defined
method to lead to a solution.
1. Intuitive
2. Systematic
3. Cognitive
Ans. B
37. _______ systems are interactive information systems that assist a decision maker in
approaching ill-structured problems by offering analytical models and access to database.
1. Decision making
2. Systematic
3. Cognitive
Ans. d
Ans. D
39. ________ systems help to a analyze historical and current data either on demand or
periodically.
Ans. B
40. A ______ is the actual system that a manager works with during the decision process.
1. Specific DSS
2. DSS generators
3. DSS tools
Ans. A
2-Marks
1. a & b true
2. a & b False
3. a – true, b – false
4. b – true, a – false
Ans. B
______ processing with electronic scanners involves transforming and entering the data into an
electronic form.
1. Manual, electronic
2. Electronic, manual
3. Transforming
Ans. a
43. ______, _______ and society need to use a variety of systems to organize the collection,
storage, processing, retrieval and communication of information.
1. Management, society
2. Communicating, organizations
3. Individuals, organizations
4. None of these
Ans. C
1. Design, diagnosis
2. Practice, discipline
3. Evaluation, implementation
4. None of these
Ans. A
45. The first electronic computer, ________ was completed in 1946 at the university of _______.
1. ENIAC, Pennsylvania
2. UNIVAC, Pennsylvania
Ans. A
1. At the highest level, managers are concerned with supervising the conduct of day-to-day
activities.
2. At the lowest level, managers are concerned with setting long term goals and directions for the
organization.
2. A – false, b – true
Ans. B
47. ______ managers who acts as project managers might be responsible for one or more unique
protects and _______ managers supervise teams of workers who must accomplish a specific
goal.
1. Middle, project
2. Project, middle
3. Top, middle
4. Top, project
Ans. A
48. ______ refers to taking actions that direct and motivate employees to accomplish personal and
organizational goals.
_______ establishing a formal reporting structure and a system of accountability among workers.
1. Organizing, leading
2. Planning, controlling
3. Leading, organizing
Ans. C
1. Only manufacturing
2. Manufacturing and the provision of services
3. Services only
Ans. B
50. _______ refers to the deployment, development, assessment, rewarding and management of
individual organizational members and worker groups.
Ans. B
51. a). ______ systems are knowledge-based program that imitate a reasoning process to solve a
b.) _____ of the expert system acts as a reasoning mechanism and attempts to draw a conclusion to the
knowledge base of rules.
Ans. A
52. An ______ corporation exports the expertise and knowledge of the company to subsidiaries.
Strategies.
1. Multinational, international
2. Global, multinational
3. International, transnational
Ans. C
53. The ______ system deals with the planning and use of resources used in the business
1. EMS, SMS
2. CMS, CMS
Ans. A
54. The enterprise resource planning solution structure is built in three layers ______, ________ &
________.
4. None of these
Ans. C
55. Traditional measures like cost, quality, productivity and efficiency which are all task-based
Cost to satisfaction
Quality to value
Efficiency to performance
Productivity to effectiveness
1. True
2. False
Ans. B
3. Human resource
4. A & B
1. Only a
2. Only b
3. c & a
4. d
Ans. D
Ans. B
58. Simon has classified all decisions into two classes structural decision and unstructured decision.
________ decisions are repetitive and can be represented as algorithms.
1. Unstructured, structured
2. Static, fixed
3. Structured, unstructured
4. None of these
Ans. C
59. ______ development of DSS relies on the creation of a prototype and its progressive refinement.
1. Iterative
2. Traditional
3. Quick hit
4. None of these
Ans. a
60. a) A decision support system has a more customized orientation than a _________.
b)_______ is a collection of capabilities that support the decision making process of a individual or a
small group of a individual or a small group of people.
1. TPS, TPS
2. DSS, TPS,
3. CSF, DSS
Ans. A
4-Marks
4. OIS d. Expressly designed for the support of individual and collective decision-making
Ans. B
62. ________ is a complex concept that has a variety of meanings depending on its context and the
perspective in which it is studied. It could be described in three ways _________, _________ &
__________.
3. None of these
Ans”
1. Acquiring
2. Storing
1. a & b
2. a & c
3. b & c
4. d
Ans. D
1. Software a. Provide the instructions, in the form of computer code for processing data
electronically
2. Hardware b. Offers a vehicle for storing and supporting the processing of large quantities of no
scientific information
4. Data communication d. The communication of information across short and long distances
Ans. B
65. Information management model involves four steps ________, _________, _________ &
________.
4. None of these
Ans. A
66. Management is the process of achieving organizational goal by ______, ________, ________
and _______ organizational resources.
4. None of these
Ans. C
Ans. A
1. Financial accounting a. Deals with preparing information for users outside the organization
2. Managerial accounting b. Refers to the provision of financial information that managers within
the organization need for their decision-making
1. 1-b, 2-a
2. 1-a, 2-b
Ans. A
3. Growth of complexity
1. a & b
2. c & d
3. a, b, d
4. e
Ans. D
70. MIS support two types decisions structures and unstructured ______ decisions occur under of
all possible circumstances may be programmed and automated and _________ decisions
require human judgment as a critical component.
1. Unstructured, structured
2. Structured, unstructured
Ans. B
1. Acquiring information
2. Storing information
3. Retrieving information
1. a & b
2. a & d
3. d
Ans. C
1. System software 1. Manages the resources of the system and simplifies programming
2. Tele communication monitor 2. To organize vast collection of data so that they are accessible for
fast
4. Operating system 4. Control all the resources of a computer system and enable multiple users to
run their program on a computer system
Ans. A
1. Multinational
2. Global
1. a & b
2. a & c
3. a, b & c
4. d
Ans. D
Ans. A
1. Organizational
2. Functional
1. a & b
2. a & c
3. c & b
4. d
Ans. D
76. The ______ information as the information required by a number of personal, departments and
The ________ information required by the functional head in conducting the administration and
management of the function.
________ information shows the trend of the activity or a result against the time scale.
4. None of these
Ans. A
currently, there is a very high demand for them, particularly from firms that use personal
D.
computers
Answer: Option A
Explanation:
B. the computer
C. terminals
Answer: Option D
Explanation:
Answer: Option D
Explanation:
Answer: Option A
Explanation:
A. stock
B. warehouse capacity
C. materials
D. materials in hand
Answer: Option A
A. optimizing model
B. static model
C. deterministic model
D. All of the above
Answer: Option D
Explanation:
7. _____ are knowledge based system to which present rules are applied to solve a particular problem.
A. ES
B. AI
C. KBS
D. Base rule 0
Answer: Option A
Explanation:
A. DPMA
B. CDP
C. CISA
D. ACM
E. None of the above
Answer: Option A
Explanation:
9. The computer can potentially be used to monitor most of our actions, thus robbing us of _____
A. tapping
B. privacy
C. back log
D. security
Answer: Option B
Explanation:
11. A financial modeling package for a PC is similar to a spreadsheet package, but it can handle larger
data files than a spreadsheet, and it has a built-in _____ seeking function.
A. aim
B. target
C. goal
D. plan
Answer: Option C
Explanation:
12. _____ means that the manager spends his or her time dealing with exceptions or those situations
which are out of control
A. relevant
B. management by exception
C. predictive reports
D. control
Answer: Option B
Explanation:
A. programmable
B. control
C. predictive reports
D. relevant
Answer: Option A
Explanation:
14. _____ is the use of a model in an attempt to identify and/or reflect the behaviour of a real person,
process, or system.
A. master
B. decision
C. plan
D. simulation
Answer: Option D
Explanation:
15. One of the three most common types of payment systems is the
A. pinion fund transaction system
Answer: Option D
SCRIBE WEBSITE
use the transaction data to produce information needed by managers to run thebusiness
5.
none of the above2 The term used to describe those people whose jobs involve sponsoring and
funding the projectto develop, operate, and maintain the information system is1.
information worker2.
4.
systems builder3 The person who ensures that systems are developed on time, within budget,
and withacceptable quality is a1.
systems designer2.
project manager
3.
systems owner4.
systems builder4 Which one of the following is not a business driver for an information system?1.
4.
system initiation2.
system implementation3.
system analysis
4.
system design
5.
feasibility analysis6 If a university sets up a web-based information system that faculty could access to
recordstudent grades and to advise students, that would be an example of a/an1.
CRM2.
intranet
3.
ERP4.
extranet5.
none of the above7 Which of the following is not a technology driver for an information system?1.
enterprise applications2.
object technologies3.
4.
collaborative technologies5.
networks and the Internet8 Which of the following is a deliverable of the system implementation phase
in a formal systemdevelopment process?1.
2.
4.
technical blueprint and specifications for a solution that fulfills the business requirements5.
none of the above9 An information system that supports the planning and assessment needs of
executivemanagement is1.
DSS2.
TPS3.
ERP4.
MIS5.
10 Decision makers who are concerned with tactical (short-term) operational problems anddecision
making are1.
middle managers
2.
executive managers3.
supervisors