Angela Otradovec Resume

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ANGELA OTRADOVEC

615 Meadow Lane, Somerset, WI 54025 • 715-441-0890


angela.otradovec@gmail.com

I am looking for a career that supports my desire and natural skill as a caregiver. I have twenty-three years of
experience in education and customer service. I enjoy learning and looking for opportunities to better myself and
my community.

EXPERIENCE
JANUARY 2019 – PRESENT
PATIENT ACCESS REPRESENTATIVE, WESTFIELDS HOSPITAL AND CLINIC
Promote guest relations at emergency department through admissions, check-in, registration, scheduling
functions, and addressing inquiries via telephone. Utilized and followed the Care Model Process guidelines
for all workflows.

SEPTEMBER 2010 – AUGUST 2018


OWNER/PROVIDER, ANGIE’S PLAY ‘N LEARN
Provide care to children ages 3 weeks to 10 years. Provide communication/education between families and
state level programs.

AUGUST 1996 – AUGUST 2010


EDUCATOR, PUBLIC SCHOOL SYSTEM
Special education teacher in various school districts for students in grades K-12. Responsible for record
keeping, software application, scheduling meetings, along with providing communication between students,
families, and administration. A member of the Academic Yearly Progress Committee in Merrill Area Public
Schools and an assistant girls’ track coach.

EDUCATION
IN PROGRESS
ASSOCIATES DEGREE, WITC-NEW RICHMOND, WI
Learning skills in document formatting, medical terminology, medical office procedures, and electronic
health records. Member of the WITC Advisory Board for the Medical Administrative Professional program.

MAY 1999
MASTER OF SCIENCE IN EDUCATION, UW-STEVENS POINT, STEVENS POINT, WI
Cumulative 4.0 GPA. Assisted in writing of teaching ideas for realistic fiction in Reading and Writing Literary
Genres by Kathleen Buss and Lee Karnowski.

MAY 1996
BACHELOR OF SCIENCE-SPECIAL EDUCATION, UW-OSHKOSH, OSHKOSH, WI
Cumulative 3.35 GPA. University scholar program and Dean’s list.

SKILLS
• Medical Terminology • Outlook
• Excel • Word
• EPIC • Customer Service

ACTIVITIES
I enjoy volunteering for a variety of events. I was a volunteer park ranger for the Apostle Island National
Lakeshore, Resource Management. I was a former participant and member of the Merrill City Community
Band. I am involved in Relay for Life. I also enjoy supporting my family in their extra-curricular activities in
the Somerset School District.

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