UPGRADING TO

VMWARE VSPHERE 6.7

Tips and tricks for planning and
executing a successful upgrade
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Contents
What’s New in VMware vSphere 6.7................................ 3
How to Make the Most of This eBook............................. 5
Phase 1: Pre-Upgrade.............................................................. 6
Phase 2: Upgrade...................................................................... 10
Upgrade Process Overview................................................................10
Upgrade Components...........................................................................16
Resources....................................................................................................16

Phase 3: Post-Upgrade........................................................... 35
vCenter Server Converge Tool .........................................................35
Cross-Domain Repoint..........................................................................36
File-Based Backup and Restore.......................................................36
vCenter Server High Availability (VCHA)....................................37
Transitioning to the vSphere Client................................................37

Resource Repository............................................................... 38
About the Authors................................................................... 39
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What’s New in VMware vSphere 6.7

vSphere: The Efficient and Secure Platform for Your Hybrid Cloud
As a VMware vSphere® administrator, you know the platform can support new workloads and use The Top 10 Reasons
cases while keeping pace with the growing needs and complexity of your infrastructure. to Upgrade to
Now, with the wealth of new features and functionality introduced in vSphere 6.7, there’s never vSphere 6.7
been a better time to upgrade. Organizations across the globe of all sizes are making the move to
VMware vSphere 6.7 to easily run, manage, connect, and secure applications in a common operating
environment across their hybrid cloud.
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Why Upgrade to vSphere 6.7

vSphere 6.7 delivers key capabilities to enable IT organizations to address key trends that are placing demands on IT infrastructure:
• Explosive growth in quantity and variety of applications, from business-critical apps to new intelligent workloads
• Rapid growth of hybrid cloud environments and use cases
• On-premises data centers growing and expanding globally, including at the edge
• Security of infrastructure and applications attaining paramount importance

Simple and Efficient Comprehensive Universal Seamless Hybrid Cloud

Management at Scale Built-In Security Application Platform Experience
The streamlined topology enables The release of vSphere 6.7 The vSphere Universal The new vCenter Server
enhanced linked mode, so includes the introduction of Application Platform supports Hybrid Linked Mode enables
multiple VMware vCenter Server® TPM 2.0, Virtual TPM, intelligent workloads a single pane of glass
Appliances™ can be linked Virtualization-Based Security including HPC, AI, and ML. between on-premises and
together for seamless visibility. (VBS), Encrypted Cross- vSphere 6.7 includes VMware Cloud™ on AWS
Users also benefit from 2X faster vCenter vMotion, and enhancements to our NVIDIA environments. Workload
performance in vCenter enhanced VM Encryption GRID vCPU, VMware vSphere migrations are more seamless
operations per second, 3X workflows. Persistent Memory™, Native by using Per-VM EVC and
reduction in memory usage, and 4Kn Disk Support, RDMA Cross-Cloud Cold and Hot
3X faster DRS-related operations Support, and Instant Clone Migration.
(for example, power-on virtual Technology.
machine). The introduction of
Single Reboot Upgrades and
VMware vSphere Quick Boot™
also reduces time required for
patching and updates.
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How to Make the Most of This eBook

This eBook is written for vSphere administrators looking for additional information to help plan and
execute the upgrade process.
These pages contain reference scenarios that explain upgrade concepts that can be applied to
nearly every situation, including upgrading from vSphere 6.0 and vSphere 6.5 to vSphere 6.7.
This eBook covers the three phases that comprise the upgrade process:

Phase 1: Pre-Upgrade Phase 2: Upgrade Phase 3: Post-Upgrade

Activities to complete Identifying all components Activities to complete after
prior to upgrading and mapping out the completing an upgrade
step-by-step upgrade
process

Throughout this eBook are helpful resources, which also are listed in in the Resources Repository.
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Phase 1: Pre-Upgrade
Phase 1: Pre-Upgrade includes the key information to be reviewed prior to beginning the upgrade process:
Product Release Notes, Product Documentation, Interoperability Matrices, and the VMware Compatibility
Guide. It is also important to verify the health of the environment using a health check, and to understand Find more information
what is involved to perform a rollback in the event of a migration or upgrade issue. in the Using the
VMware Product
Product Release Notes Interoperability
Product Release Notes, which are published for every product released by VMware, are a key resource and Matrices knowledge
must be reviewed before getting started. base article
KB2006028.
Here is a summary of what you will find in the vCenter Server 6.7 Product Release Notes referenced
throughout this eBook:

• What’s New – Highlights of what is new in the current release

• Earlier Releases of vCenter Server 6.7 – Links to release notes of previous releases
• Patches Contained in This Release – Links to VMware Knowledge Base documentation for patches,
which contains details such as filename, build, download size, and checksums
• Upgrade Notes for This Release – This very important section covers incompatible upgrade or migration
paths for releases, such as the inability to upgrade from vCenter Server 6.5U2 to vCenter Server 6.7
• Resolved Issues – Includes all resolved items in a product release, or security-related issues for a
security update
• Known Issues – Outlines any issues to consider prior to upgrading that may impact your environment
once your upgrade is complete

Product Documentation
Be sure to review product documentation prior to beginning an install, an upgrade, or patching. Product
documentation contains links to product release notes, configuration maximums, vCenter and VMware
ESXi™ install and upgrade guides, and more. The process to perform common tasks can change between
releases, so it is helpful to review the documentation for any updated or deprecated workflows.
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Interoperability Matrices
VMware Interoperability Matrices are a key component to a successful upgrade, and can help confirm that
your upgrade path or product versions will be compatible when performing an upgrade.
There are three kinds of Interoperability Matrices: Product, Database, and Upgrade Path interoperability.
• Product Interoperability Matrices verify that two VMware product versions are compatible with one
another.
- Example: Can I run vCenter Server 6.0 Update 3 and Site Recovery Manager 8.1?
• Database Interoperability Matrices verify that when a solution requires an external database you are
using a supported version and edition.
- Example: Can I use Microsoft SQL Server 2016 for vCenter Server?
• Upgrade Path Interoperability Matrices validate that when doing an in-place upgrade you are executing
an upgrade between supported versions.
- Example: Can I upgrade from vCenter Server 6.5 Update 2 to vCenter Server 6.7?

VMware Compatibility Guide

Did you know that one of the most common reasons for a vSphere diagnostic crash is due to incompatible
firmware and or driver versions? The VMware Compatibility Guide can help you to understand if your
physical hardware will be compatible with the ESXi version to which you plan to upgrade. To use the tool
you will first need to get the device IDs of your adapters. Knowledge Base article KB1027206 explains this
process and how to obtain the driver or firmware version via the ‘esxcfg’ vCLI command. Once hardware
details are gathered, enter them into the Hardware Compatibility Guide to review the supported versions
for your hardware including the necessary firmware and drivers for any peripheral devices you may have.
Automating this process is also possible. VMware recently released a VMware Fling titled ESXi
Compatibility Checker. The fling connects to a vSphere environment and automatically validates your
server hardware against the VMware Hardware Compatibility Guide.
Note: Many hardware vendors maintain a separate Hardware Compatibility Guide that should be
referenced during upgrade planning to ensure proper hardware compatibility.
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Third-Party Solution Compatibility

Be sure to consider software from other vendors that may touch your vSphere environment, such as backup
tools, monitoring tools, and other non-VMware software. Consult with the respective vendors to ensure that
they are compatible with the version of vSphere to which you are planning to upgrade.
When rolling back
Health Checks vCenter Server for
Windows, do not rely
When performing a vSphere upgrade it is recommended to perform a health check. If an environment is not in on cached domain
a healthy state, errors can occur that may require a rollback. credentials. Make sure
Common mistakes that could cause a failure may be invalid DNS or NTP settings, hard disk capacity, or the you have access to a
possibility of a critical service that may have stopped. Being able to review the health of your vSphere
local administrator
account.
environment could save time, give insight to unknown issues, as well as prevent further errors from occurring.
It is recommended that you use a health check such as VMware vRealize® Operations™, community-based
tools such as vCheck, or engage VMware Professional Services or a VMware Partner for further assistance.

Backing Up Your Environment

It is crucial that you back up your vSphere environment prior to upgrading—making sure you have successful
backups is key. Not only should you think about backing up Platform Service Controller(s) and vCenter
Server(s), you should also be confident that all components have been backed up so as to not forget ESXi
Configuration, Distributed Virtual Switches, and other VMware products like VMware NSX® or VMware
Horizon®.
If leveraging the vCenter Server Appliance on vSphere 6.5 or vSphere 6.7, VMware recommends using the
built-in File-Based Backup. If your environment is running vCenter Server for Windows, it’s recommended to
use a supported image-based backup tool. Any issues encountered during a vCenter Server migration or
upgrade can easily be corrected via a rollback rather than a restore. When migrating from vCenter Server for
Windows to vCenter Server Appliance (VCSA), a rollback is as simple as shutting down the newly deployed
VCSA and removing it from inventory, powering on the vCenter Server for Windows, then re-joining the server
back to Active Directory. When performing an upgrade from VCSA to VCSA, the rollback process is the same:
Shut down the new appliance and then power-on the original.
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You should also back up the configuration of your ESXi Server. In the event you perform an upgrade or
patching process and it fails that change, you will have the ability to restore the configuration from a known
good backup. Currently the backup can only be triggered through CLI tools. Learn more about backing up
ESXi host configurations in the VMware Knowledge Base article KB2042141.

Resources
• vSphere 6.7 Upgrade FAQs on vSphere Central
• vCheck vSphere
• vSphere Optimization Assessment
• File-Based Backup Walkthrough
• VMware Professional Services – Certified members of the VMware Professional Services team are available
to conduct a vSphere health check on your environment. Check with your VMware representative for more
information or visit the website.
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Phase 2: Upgrade
In Phase 2: Upgrade, we will review four sample upgrade scenarios that each include popular VMware
products. Keep in mind, however, that these are not reflective of all vSphere environments.

Upgrade Process Overview

The vSphere Upgrade order of operations is an important but often overlooked process. This overview
breaks down the process into the following six steps:

2 1
VMware Platform Services Step 1: Platform Services Controller
VMware vCenter Server
Controller Step 2: vCenter Server

4 Step 4: VM Tools / Compatibility

6 Step 6: Virtual Distributed Switch

3 Step 3: Hypervisor - ESXi

5 Step 5: Storage - VMFS

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Platform Services Controller and vCenter Server

Steps 1 and 2 of the vSphere Upgrade process include upgrading the Platform Services Controllers (PSC)
and the vCenter Servers. Before jumping into the order of upgrades, it is necessary to explain the
difference between embedded and external deployments.
TIP:
Prior to vSphere 6.5 Update 2 and vSphere 6.7, enhanced linked mode required the use of an external PSC.
Platform Services
However, the introduction of Embedded Linked Mode support means that Embedded Platform Services
Controllers and
Controller can now be used. vCenter Servers must
be the same vSphere
vCenters with External PSC vCenters with Embedded PSC
in Enhanced Linked Mode in Enhanced Linked Mode
version when in the
same SSO domain
before upgrading
Virtual Machine Virtual Machine Virtual Machine ESXi hosts.

Platform Services Platform Services Platform Services

Controller Controller Controller

vCenter vCenter
BLOG POST:
Virtual Machine Virtual Machine
Server Server Understanding
the Impacts of
Mixed-Version vCenter
vCenter vCenter Server Deployments
Server Server

If using an external PSC, then first upgrade the PSCs within the vSphere single sign-on (SSO) domain
before moving on to the vCenter Server. If the topology consists of multiple external PSCs, then all PSCs
within the same SSO domain must be upgraded prior to upgrading any vCenter Servers within that SSO
domain.
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When the vCenter Server is deployed in an embedded topology, the PSC is no longer another VM. Rather,
it runs as a set of services within the vCenter Server. When upgrading an embedded vCenter Server, start
with Step 2 and complete the upgrade of the Platform Services Controller and the vCenter Server in a
single step.
Mixed versions are when vCenter Server or PSC versions do not match with each other in the environment.
A mixed-version vCenter Server configuration is only supported during upgrades and not for production
environments. This happens when upgrading the vCenter Server with an external PSC, and is the reason
we require all external PSCs to be upgraded before starting any vCenter Server upgrades. Using vCenter
Servers with embedded PSCs in enhanced linked mode is also considered a mixed-version configuration,
and we recommend upgrading these within the same maintenance window if possible.

Hypervisor – ESXi Hosts

VMware ESXi hosts are upgraded as Step 3 in the overall process of a vSphere upgrade. Before upgrading
your ESXi hosts, it is always best to check the hardware against the Hardware Compatibility Guide (HCL) to TIP:
make sure it will be compatible with the version you are upgrading to. When upgrading ESXi hosts you A careful
have a few options to choose from, each with its own set of requirements or considerations. Upgrades for consideration is that
ESXi hosts can be accomplished by using: vSphere Update
Manager can only
• vSphere Update Manager (VUM) upgrade hosts to the
• Interactively with a CD/DVD or USB drive version of vCenter
Server, so if you wish
• vSphere Auto Deploy to upgrade to a
• esxcli commands previous ESXi version
you must use the
All methods might have different requirements which should be reviewed. The recommended approach is interactive or esxcli
method.
to use vSphere Update Manager to handle the automation of patching and upgrades for hosts in your
vSphere environment.
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VMware Tools and VM Compatibility

VMware Tools and Virtual Machine Compatibility hold much value for virtual machines (VM) when
upgraded, and caution should always be at the forefront of upgrading the VM Compatibility version. This is
because upgrading the VM Compatibility version might not always be necessary, unless specific features
are needed. NOTE:
Update your
VMware Tools is a set of services and modules that enable several features in VMware products for better
VMware Tools
management of, and seamless user interactions with, guest operating systems. Although a guest operating prior to updating
system can run without VMware Tools, it is recommended that you always run the latest version of VMware VM Compatibility,
Tools in your guest operating systems to access the latest features and updates. There are a few different just in case any of the
ways to do so: enhanced features
require a newer
• Via the status bar of the VM, which displays a message when a new version is available version of drivers.
• Manually initiating an update through the VMware vSphere Client™
• Using VUM by configuring the virtual machine to check and install on reboot, or by using PowerCLI
• If using open-vm-tools on most modern major Linux distributions, these should be upgraded through the
package manager of choice, such as yum or apt.

VM Compatibility determines the virtual hardware available to the VM, which corresponds to the physical
hardware available on the vSphere host. Upgrading the compatibility level will allow the VM to take
advantage of additional features available to the virtual machine. For example, hardware version 14,
introduced with vSphere 6.7, supports 256 virtual disks as well as per-VM Enhanced vMotion Compatibility
(EVC).
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Storage – Virtual Machine File System (VMFS) Datastores

There are two versions of Virtual Machine File System (VMFS) data stores for Sphere 6.7: VMFS-5 and
VMFS-6. For more information,
VMFS-6 offers several enhancements in regard to space reclamation as well as better support for larger see the VMware
snapshots. Just make sure prior to upgrading to VMFS-6 that all hosts have been upgraded to at least knowledge base
ESXi 6.5. article, Migrating
VMFS 5 datastore to
FEATURE / FUNCTION VMFS6 (6.5 OR 6.7) VMFS5 (5.X OR 6.X) VMFS 6 datastore
Access for ESXi 6.5 or 6.7 hosts Yes Yes (KB2147824).

Access for ESXi hosts version 6.0 and earlier No Yes

Datastores per host 512 512

Automatic space reclamation Yes No

Space reclamation from guest OS Yes Limited

MBR storage device partitioning No Yes

Block size 1 MB 1 MB

Default snapshots SEsparse VMFSsparse (virtual disks < 2 TB

SEsparse (virtual disks > 2 TB)

Upgrading from VMFS-5 to VMFS-6 requires a datastore migration, which can be done in one of two ways:
• If enough capacity exists on your existing storage array, you can create a new datastore and do a vSphere
Storage vMotion of virtual machines from the old datastore to the new datastore.
• If space is limited, you can use Storage DRS to empty an existing datastore. At this point you can delete
the datastore and recreate it as a VMFS-6 version. Using Storage vMotion, you can migrate those VMs and
repeat until all datastores have been upgraded. This can be done manually through the GUI, or automated
via a PowerCLI cmdlet that has been created for this called Update-VMFSDatastore.
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Networking – Virtual Distributed Switch (VDS)

Prior to upgrading to vSphere 6.7, it is necessary to ensure that the Virtual Distributed Switch has been
upgraded to at least a 6.x version. Otherwise the upgrade will fail.
There are three options available when creating or updating a virtual distributed switch on vSphere 6.7:
1. vSphere 6.0
2. vSphere 6.5
3. vSphere 6.6
Most updates to networking have been within ESXi itself, but some features require upgrading your VDS as
outlined previously. Please keep in mind that once you have upgraded your vCenter and ESXi versions, you
must make sure to also update your VDS to the latest version to have the latest features available.

Upgrading to VDS version 6.0 or 6.5 can be done with no disruption. However, upgrading to VDS version
6.6 requires some additional steps.
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Find out more about upgrading to VDS version 6.6 in the VMware knowledge base article, Known issues
while upgrading to DVS version 6.6 (52621).
Note that there is not a version 6.7 of VDS because vSphere 6.7 is based on similar code as VMware Cloud
on AWS and there were no new features introduced for a version change.

Upgrade Components
A successful vSphere upgrade includes the following five steps:
1. Environment Discovery and Assessment – It is important that we properly discover all components
and their associated current version and upgrade version within our vSphere environment.
2. Requirements and Decision – Another key component of a successful upgrade is to meet with stake-
holders and compile a list of requirements that could impact our decisions. This could include SSO
domain architecture, as well as introducing any new features such as enhanced linked mode of VMware
vCenter Server High Availability.
3. Compatibility – In Step 1, it was important that we properly discovered all of our components. Once we
have gathered that data, it is important to use the Interoperability Matrices to ensure compatibility.
4. Upgrade Order – Once we have discovered our environment, met with stakeholders to identify require-
ments, and validated our version compatibility, the next step is to plan our upgrade order. This can be
validated using our KB on the update sequence for vSphere and its supported products.
5. Validation – Last but not least, to understand we had a successful upgrade, we want to make sure it is
validated. Here we can follow some of the health assessment steps we performed in our pre-upgrade
check to make sure everything is still functioning as needed.

Resources
• Distributed Switch documentation

• Upgrading ESXi Hosts

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Scenario 1: Migrating vCenter Server for Windows from vSphere 6.0

Update 3 to vCenter Server Appliance, vSphere 6.7 Update 1
Environment Discovery and Assessment
In this scenario, the customer is currently running vSphere 6.0 Update 3 using the vCenter Server for
Windows with vSphere Update Manager (VUM) co-installed with the vCenter Server. The VUM server and
all ESXi hosts in this environment are currently at vSphere 6.0 Update 3.
The SSO topology is embedded with no external single sign-on (SSO) servers within this environment.

Requirements and Decision

During the discovery phase, we were able to identify the current versions of vCenter Server, vSphere
Update Manager (VUM), and ESXi in the environment. The customer is currently running the vCenter
Server for Windows and will need to plan a vCenter Server migration to the appliance (VCSA).
A VUM migration will save the current baselines and move them to the VCSA for use later. No installation
files (VIBs, ISOs, etc.) will be migrated during this process as that would only increase the upgrade and
migration times.

PRODUCT CURRENT VERSION UPGRADE VERSION

vCenter Server for Windows 6.0 Update 3 6.7 Update 1

vSphere Update Manager 6.0 Update 3 6.7 Update 1

ESXi 6.0 Update 3 6.7 Update 1

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Compatibility
Making sure all products are compatible is the best way to have a successful upgrade the first time. Failure
to confirm product interoperability can lead to issues during and after upgrades that could also result in
requiring a rollback of systems.

Upgrade Order
Upgrade order is once again an important piece of the upgrade process. Upgrade vCenter Server first,
before upgrading the ESXi hosts. Because VUM is now part of the vCenter Server Appliance (VCSA), it will
be part of the vCenter Server upgrade and migration. The vCenter Server in this environment is running on
Windows, so this will require a vCenter Server Migration to the vCenter Server Appliance.
To begin our upgrade, we will download and mount the vCenter Server Appliance installer ISO to our
management machine. Using the ISO we will run the installer, which launches the workflow to migrate our
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vCenter Server for Windows to the new vCenter Server Appliance. When the migrate wizard is finished, the
installer deploys a new appliance using a temporary IP. It will then export data from the Windows vCenter
Server instance and import it into the new vCenter Server Appliance. At this point, the appliance is
reconfigured to use the same information such as the FQDN, IP, certificates, and all reference IDs.
The next step is to import the ESXi ISO into vSphere Update Manager and create an upgrade baseline to
remediate our hosts to the latest version.
When hosts are upgraded to ESXi 6.7, we will upgrade our distributed switch version to vSphere 6.6. Now
the vSphere upgrade is complete and we can move to validation.

Validation
A complete vSphere health assessment was completed prior to executing the upgrade and migration. The
environment running vSphere 6.0 Update 3 was reviewed for any issues, as well as for the presence of
third-party tools or VMware products such as VMware Site Recovery Manager™ (SRM) or View Composer.
Any discovered products were noted to be externalized prior to executing the upgrade.
To validate the upgraded environment, we perform the same tasks using the vSphere health assessment
tool make sure no new faults exist within your vSphere 6.7 Update 1 environment. It is also a good practice
to rename the original vCenter Server for Windows that was migrated to the VCSA, and also remove or
disconnect the network card of the virtual machine to mitigate the risk of any accidental power operations.
If any issues are encountered during validation, you have some options. Depending on the severity of the
issue and the time in your maintenance window, you can open a support case with Global Support Services
(GSS). An alternate solution might be to initiate a rollback, but remember that this might be more impactful
because the entire environment has been upgraded at this point.
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Scenario 2: Upgrading vCenter Server Appliance from

vSphere 6.5 Update 2 to vSphere 6.7 Update 1
Environment Discovery and Assessment
In this scenario, the customer is currently running vSphere 6.5 Update 2 with vCenter Server High
Availability. The current version of all ESXi hosts is also 6.5 Update 2. NOTE:
The SSO topology is embedded with no external single sign-on (SSO) servers within this environment. There is no supported
upgrade path from 6.5
PRODUCT CURRENT VERSION UPGRADE VERSION Update 2 to 6.7 GA.
You must upgrade to
vCenter Server Appliance 6.5 Update 2 6.7 Update 1
6.7 Update 1 or later.
ESXi 6.5 Update 2 6.7 Update 1

Requirements and Decision

Requirements for this environment are simple as they are already in their preferred topology and
configuration. Because this environment was previously backed up with the file-based backup and restore,
the administrator must make sure to reconfigure the backup jobs using the new built-in scheduler.
Also, becase our vCenter Server 6.5 was configured for vCenter Server HA, we must make sure we
understand the proper procedure. When updating to vSphere 6.7 Update 1, we now have the logic to
detect if vCenter Server HA is enabled. If it is enabled, we will automatically disable vCenter Server HA,
perform the upgrade, and then re-enable vCenter Server HA when the upgrade is complete. However,
when upgrading to vSphere 6.7 GA, we must make sure that we first destroy our vCenter Server HA cluster
as it is not supported to upgrade a vCenter Server HA cluster in place with that release. If using the Basic
vCenter Server HA deployment, when you remove vCenter Server HA the passive and witness nodes are
automatically shut down and deleted. However, if you are using an Advanced vCenter Server HA
deployment, once you remove vCenter Server HA you are required to manually shut down and delete the
passive and witness nodes.
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Compatibility
Because vSphere 6.7 GA was released before vSphere 6.5 Update 2, there previously was no supported
upgrade path. Now, with the introduction of vSphere 6.7 Update 1, there is a supported upgrade path to
move forward to the latest release.

Upgrade Order
Simplified deployments using the vCenter Server with Embedded Platform Services Controller make
upgrade easy. The inclusion of VMware vSphere Update Manager in the appliance also makes this a single-
step process.
To begin our upgrade, we will download and mount the vCenter Server Appliance installer ISO to our
management machine. Using the ISO we will run the installer, which launches the workflow to upgrade our
appliance. When the upgrade wizard is completed, the installer deploys a new appliance using a temporary
IP. We will then export data from the vCenter Server 6.5 instance and import it into the new vCenter Server
6.7. At this point, the appliance is reconfigured to use the same information such as the FQDN, IP,
certificates, and all reference IDs.
The next step of our upgrade is to import the ISO into vSphere Update Manager and create an upgrade
baseline to remediate our hosts to the latest version. Because we are upgrading from version 6.5 to version
6.7, we will be able to take advantage of the Single Reboot Upgrade enhancements to reduce our
maintenance windows.
Once all of our hosts are upgraded to the ESXi 6.7, we will proceed to upgrade our distributed switch
version to 6.6, making sure to keep in mind the considerations we mentioned previously when we upgrade
as there is a chance disruption can occur.
Now, the vSphere Upgrade is complete and we can proceed with validation.
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Validation
A complete vSphere health assessment was completed prior to executing the upgrade and migration.
We determined that no faults existed in the environment and thus we were able to successfully log in to the
vSphere Client.
To validate our upgraded environment, we will perform the same tasks using your health assessment tool to
make sure you do not see any faults in your vSphere 6.7 Update 1 environment. If the assessment is
successful, then the upgrade is now complete.
If any issues are encountered during validation, you have some options. Depending on the severity of the
issue and the time in your maintenance window, you can open a support case with Global Support Services
(GSS). An alternate solution might be to initiate a rollback, but remember this might be more impactful
because the entire environment has been upgraded at this point.
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Scenario 3: Upgrading vSphere 6.0 Update 3 Environment

Using View in Horizon 7 to vSphere 6.7
Environment Discovery and Assessment
In this scenario, the customer is currently running vSphere 6.0 U3 using the vCenter Server Appliance
(VCSA) with an external vSphere Update Manager (VUM) and VMware Horizon® 7 version 7.2.
The SSO topology is embedded with no external Platform Services Controllers (PSC) within this
environment.

Environment Overview
During the discovery phase, we were able to identify the current versions of vCenter Server, VUM, ESXi,
and Horizon 7 in the environment. The customer is currently running the vCenter Server Appliance and will
not need to plan a vCenter Server migration. The VUM server is external to the VCSA of course, and must
be migrated to the 6.7 vCenter Server during the upgrade. A VUM migration will save the current baselines
and move them to the VCSA for use later. No installation files (VIBs, ISOs, EXEs, etc.) will be migrated
during this process as that would only increase the upgrade and migration times.

PRODUCT CURRENT VERSION UPGRADE VERSION

vCenter Server Appliance 6.0 Update 3 6.7 Update 1

vSphere Update Manager 6.0 Update 3 6.7 Update 1

ESXi 6.0 Update 3 6.7 Update 1

Horizon 7 7.2 7.5

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Requirements and Decision

Meeting with key stakeholders of the company has allowed us to discuss the expected outcomes as
well as have a better understanding of the customer requirements. Requirements for this environment
are as follows:
1. Support for Instant Clones in Horizon 7 and vSphere 6.7
The customer is interested in using Instant Clone Technology in Horizon 7 for increased deploy-
ment speed, and is looking to move away from Linked Clones and View Composer. They are also
interested in leveraging Instant Clones in vSphere 6.7 for server workloads.
Instant Clones has been available in Horizon 7 for quite some time, but the API changes in
vSphere 6.7 affected Instant Clones in Horizon 7.4. The customer was planning to use Horizon 7
version 7.4 during their upgrade, but after reviewing compatibility matrices as well as Product Re-
lease Notes, they discovered Horizon 7.4 was incompatible for the moment with vSphere 6.7. After
stakeholder meetings, it was decided to use Horizon 7 version 7.5 as it was updated to support
Instant Clones and vSphere 6.7.
2. Simplified Architecture Using Enhanced Linked Mode with an Embedded PSC
The stakeholders expressed a desire for a simplified architecture and did not wish to implement
any extra complexity. The embedded vCenter Server topology that they already had in place
works well and the customer will stay embedded. This will also give them the flexibility to leverage
enhanced linked mode (ELM) with an embedded PSC(s) in the future when they scale out their
VDI infrastructure.
3. vCenter Server Backups
In the event of a failure, management wanted an easy way to restore the vCenter Server.
vSphere 6.7 greatly enhanced the built-in file-based backup and restore utility. Not only do we
have a method to back up our PSC and vCenter Server to an external HTTP/S, FTP/S, or SCP di-
rectory, vSphere 6.7 now has a built-in scheduler and backup retention.
4. Orchestrated ESXi Updates
VMware Update Manager (VUM) is included in the appliance in version 6.5 and later. The customer
currently has an external VUM server installed in their environment. After upgrading from vCenter
Server 6.0 U3 to vCenter Server 6.7 U1, VUM will be included in the VCSA and any VUM baselines
from 6.0 server will be migrated to the new 6.7 VCSA to leverage for both upgrades and patching.
 U P G R A D I N G TO V M WA R E V S P H E R E 6 . 7 | 25

Compatibility
Making sure products are compatible is the best way to have a successful upgrade the first time around,
instead of finding out later and requiring a rollback.
Our first steps are to make sure that versions are compatible. vCenter Server 6.0 U3 can be upgraded to
vCenter Server 6.7 and Horizon 7 version 7.2 can be upgraded to version 7.5, as shown in the VMware
Product Interoperability Matrices.
 U P G R A D I N G TO V M WA R E V S P H E R E 6 . 7 | 26

We can also see that Horizon 7 version 7.5 is compatible with VMware vSphere ESXi 6.7. These
confirmations assure us that vSphere 6.7 and Horizon 7 version 7.5 are compatible before moving
forward with an upgrade.

Upgrade Order
Upgrade order could be considered one of the most important things to understand during a vSphere
upgrade. Along with upgrade order, backup verification is also critical. Now is the best time to review
any required backups on systems to be upgraded. (Examples: View Composer database, View
Composer TLS/SSL certificates, Horizon Connection Server LDAP database, Horizon Connection and
Security Server VMs, vCenter Server.)
 U P G R A D I N G TO V M WA R E V S P H E R E 6 . 7 | 27

In order to identify the proper upgrade order, we will consult the VMware knowledge base article Update
sequence for vSphere 6.7 and its compatible VMware products (KB53710) as well as the Horizon 7.5
Upgrades guide. Horizon 7 has some components that will be upgraded prior to the vCenter Server and
ESXi hosts. Please review this order as it is important to follow it for success.
1. View Composer Upgrade
a. Disable provisioning on desktop pools that leverage linked clones.
b. Change any desktop pools that are set to refresh the OS disk on logout. Change the setting “Delete
or refresh machine on logoff” to Never.
c. Run the View Composer installer and be sure to verify port 18443 when prompted for Composer
operations.
2. Connection Server Upgrade
a. Export the LDAP database via the vdmexport.exe utility.
b. Disable the Connection Server via Horizon Administrator if the Connection Servers to be upgraded
are behind a load balancer.
c. Run the Connection Server installer from the Connection Server to be upgraded.
d. Verify the new Horizon 7 version installed from the Horizon Administrator.
e. If the Connection Server that was upgraded is behind a load balancer, re-enable the Connection
Server via Horizon Administrator before moving to the next Connection Server.
3. Security Server Upgrade
a. Disable or remove IPSec rules for the paired Security Server via Horizon Administrator, and also re-
move the server from any load-balancing groups.
b. Run the Connection Server installer and choose Security Server from the menu during the upgrade.
c. Return the server to its load-balancing groups, if required.
d. From the Horizon Administrator, verify the new Security Server version installed.
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4. vSphere Update Manager (VUM) Migration

a. Using the Migration Assistant tool on the VUM server will prepare it for migrating the needed
baselines.
5. vCenter Server Upgrade 6.0 U3 > 6.7 U1
a. Using the vCenter Server 6.7 U1 VCSA ISO, launch the installer and choose the upgrade option. This
will deploy a new vCenter Server 6.7 U1 appliance, export the configuration from the old appliance,
and import it into the new appliance. VUM Baselines will also be migrated.
6. Update Horizon 7 ADMX Templates
a. Download and update all ADMX files that provide group policy settings for Horizon 7 within
Active Directory,
7. ESXi Upgrade 6.0 U3 > 6.7 U1
a. VUM is now migrated and part of the new VCSA 6.7. Use Update Manager to upgrade all ESXi hosts.
b. Upload the ESXi 6.7 U1 ISO. Then, create an upgrade baseline with the ISO and any additional
patches or extensions and have these installed on our hosts, bringing them to the latest version.
c. Remediate all 6.0 U3 ESXi hosts to vSphere 6.7 U1.

Validation
A complete vSphere health assessment was completed prior to executing the upgrade and migration. The
environment running vSphere 6.0 Update 3 was reviewed for any issues, as well as for the presence of
third-party tools or VMware products such as Site Recovery Manager (SRM) or View Composer. Any
discovered products were noted to be externalized prior to executing the upgrade.
To validate the upgraded environment, we perform the same tasks using the vSphere health assessment
tool make sure no new faults exist within your vSphere 6.7 Update 1 environment. It is also a good practice
to rename the original vCenter Server for Windows that was migrated to the VCSA and also remove or
disconnect the network card of the virtual machine to mitigate the risk of any accidental power operations.
If any issues are encountered during validation, you have some options. Depending on the severity of the
issue and the time in your maintenance window, you can open a support case with Global Support
Services (GSS). An alternate solution might be to initiate a rollback, but remember this might be more
impactful because the entire environment has been upgraded at this point.
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Scenario 4: Upgrading vSphere 6.0 Update 2 Environment

Using Site Recovery Manager to vSphere 6.7
Environment Discovery and Assessment
In this scenario, the customer is currently running 6.0 U2 using the vCenter Server appliance.
An external deployment is currently being used for enhanced linked mode for the production and disaster
recovery site.

Environment Overview
During our discovery phase, we were able to identify the current versions of vCenter Server, ESXi, and
SRM in our environment. Through discovery we also found out the customer was not currently using VUM
as they currently were upgrading ESXI hosts via the CLI. Also, because the customer is currently running
the vCenter Server Appliance, we do not need to plan any migration steps.

PRODUCT CURRENT VERSION UPGRADE VERSION

External Platform Services Controller Appliance 6.0 Update 2 6.7 Update 1

vCenter Server Appliance 6.0 Update 2 6.7 Update 1

ESXi 6.0 Update 2 6.7 Update 1

Site Recovery Manager 6.1.1 8.1

Requirements and Decision

After meeting with key stakeholders, we were able to get an understanding of the new requirements for
this environment. Based on these conversations, the new requirements for this environment are as follows.
1. vCenter Server High Availability
Because we are using SRM, management wants the vCenter to be highly available. In the event of a
vCenter failure, their environment would be degraded. To accomplish this requirement, we will use
vCenter Server HA.
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2. Simplified Architecture Using Embedded Linked Mode

Our first requirement is to use vCenter Server HA. Because we currently have an external PSC, in order
to use vCenter Server HA we are required to deploy an additional PSC and implement a load balancer.
While meeting with the stakeholders, they expressed a desire for a simplified architecture and did not
wish to implement any extra complexity.
Prior to vSphere 6.7 U1 there was no way to modify your external PSC to make it an embedded PSC.
Embedded linked mode was only for greenfield or expanded deployments. With 6.7 U1, we have now
provided a converge tool that can embed an external PSC. Because of this updated feature, we can
now use vCenter Server HA and enhanced linked mode using an embedded PSC.
3. vCenter Server Backups
In the event of a failure, management wanted an easy way to restore the vCenter Server. With VMware
Data Protection being deprecated with vSphere 6.7, the customer needed another solution.
vSphere 6.7 greatly enhanced the built-in file-based backup and restore utility. Not only do we have a
method to back up our PSC and vCenter Server to an external HTTP/S, FTP/S, or SCP directory, but
vSphere now has a built-in scheduler and built-in retention.
4. Orchestrated ESXi Updates
VMware Update Manager (VUM) is included in the appliance in version 6.5 and later. Because the
customer currently does not have VUM installed in their environment, when they upgrade from vCen-
ter Server 6.0 U2 to vCenter Server 6.7 U1, VUM will be included, and they can use baselines for both
upgrades and patching.
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Compatibility
Making sure products are compatible is the best way to have a successful upgrade the first time around,
instead of finding out later and requiring a rollback.
In this scenario, we want to make sure that our versions are compatible. As we can see from the first
image that follows, we are able to upgrade from vCenter Server 6.0 U2 to vCenter Server 6.7 U1.
However, in the second image, we can see SRM 6.1.1 is unable to upgrade directly to SRM 8.1; it requires
us to be at 6.1.2.

Through our first compatibility check, we have identified our first issue. If we look at the vCenter
Compatibility Matrix for SRM 6.1.2 we can also see that it is not compatible with vCenter Server 6.0 U2;
it requires us to be at vCenter Server 6.0 U3. The good news is that we can see that SRM 8.1 is
compatible with both vCenter Server 6.0 U3 and vCenter Server 6.7 U1, so that upgrade will be
compatible once we are at that step. Based on this information, we can establish the correct upgrade
order to maintain compatibility.
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Upgrade Order
Through our compatibility checks we have identified that we must be at SRM 6.1.2 prior to upgrading to
SRM 8.1. We also identified that in order to get to SRM 6.1.2, we must first upgrade our vCenter Server from
6.0 U2 to vCenter Server 6.0 U3. Because the customer will not have VUM in their environment until the
vCenter is at vCenter Server 6.7 U1, we will hold off patching until the final step. ESXI 6.0 U2 is compatible
with vCenter Server 6.0 U3 and vCenter Server 6.7 U1.

In order to identify the proper upgrade order we will consult the VMware knowledge base article,
Update sequence for vSphere 6.7 and its compatible VMware products (53710).
 U P G R A D I N G TO V M WA R E V S P H E R E 6 . 7 | 33

1. vCenter Server Update 6.0 Update 2 > 6.0 Update 3

a. Update vCenter Server 6.0 Update 2 to 6.0 Update 3 using the vCenter Appliance Management
Interface (VAMI).
2. Site Recovery Manager Update 6.1.1 > 6.1.2
a. Update SRM 6.1.1 to 6.1.2 by downloading the executable and installing it, making sure to upgrade
any incompatible SRA adapters.
3. Site Recovery Manager Upgrade 6.1.2 > 8.1
a. Upgrade SRM 6.1.2 to 8.1 by downloading the executable and installing it, making sure to upgrade any
incompatible SRA adapters.
4. vCenter Server Upgrade 6.0 Update 3 > 6.7 Update 1
a. Using the vCenter Server 6.7 Update 1 VCSA ISO, launch the installer and choose the upgrade option.
This will deploy a new vCenter Server 6.7 Update 1 appliance, export the configuration from the old
appliance, and import it into the new appliance.
5. ESXi Upgrade 6.0 Update 2 > 6.7 Update 1
a. VUM is now installed in the environment. Use Update Manager to upgrade the hosts. Upload the
ESXi 6.7 Update 1 ISO. Then, create a baseline with the ISO and any additional patches or extensions,
and have these installed on the hosts, bringing them to the latest version.

Validation
Prior to executing our upgrade, we were able to successfully complete a health assessment. We reviewed
 U P G R A D I N G TO V M WA R E V S P H E R E 6 . 7 | 34

that no faults existed in the environment and that we were able to successfully fail over workloads between
sites using Site Recovery Manager.
To validate our upgraded environment, perform the same tasks using the health assessment tool to make
sure you do not see any faults in your vSphere 6.7 Update 1 environment. At this point, you will also
perform a test failover of your SRM workloads and make sure everything is functioning. If this is successful,
your upgrade is now complete.
If you encounter an issue with your validation, you have two options. Depending on the severity of the issue
and the time in your maintenance window, you can open a support case. An alternative solution is to
rollback, but because you have upgraded all components an upgrade at this point might be more impactful.
 U P G R A D I N G TO V M WA R E V S P H E R E 6 . 7 | 35

Phase 3: Post-Upgrade
After the upgrade is complete, the next step is to complete “day 2 operations” that will ensure you an
optimal vSphere 6.7 experience.
For more information
vCenter Server Converge Tool on using the
vCenter Server 6.7 and 6.5 Update 2 now support Embedded Deployments with Enhanced Linked Mode Converge Tool, see
(ELM) in a greenfield environment. Embedded deployment of the vCenter Server is now the recommended http://www.vmware.
topology going forward. Previously, external deployments of the Platform Services Controller (PSC) was com/go/ vSphere67u1
the only way to achieve Enhanced Linked Mode (ELM). ConvergeTool
With vSphere 6.7 Update 1 comes the Converge Tool. The Converge Tool allows those in an external PSC
topology to change to a more simplistic embedded topology where the PSC is part of the VCSA node as a
single VM versus multiple VMs.
This tool is only available with the vCenter Server Appliance 6.7 Update 1 installer or ISO. This new tool
allows administrators to simplify vCenter Server architecture and move from an external Platform Services
Controller (PSC) to an embedded PSC topology. Converge Tool has a few requirements that should be
considered prior to use. The converge tool is only supported on the VCSA and PSC if they are running 6.7
Update 1 code. This means that if your environment is using the vCenter Server for Windows, you will have
to migrate to the VCSA first before considering convergence. Another requirement is to disable vCenter
Server High Availability (VCHA) if enabled prior to running the tool. Be sure to review and understand any
other VMware products in the environment that may be communicating with the PSC (Horizon, NSX, SRM,
vRealize Operations, etc.) as they will need to be re-registered after the convergence of the PSC and before
the final decommission process completes.
This is just a short list of the Converge Tool features and requirements. To learn more, review vCenter
Server Documentation.
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Cross-Domain Repoint
vCenter Server 6.7 also includes a way to consolidate vSphere single sign-on (SSO) domains. Initially in
vSphere 5.5 any consolidatation of SSO domains had to be done prior to upgrade, but with the release of
vSphere 6.7 it is supported to consolidate vSphere SSO domains once all Platform Services Controllers and
vCenter Server components are running vSphere 6.7. Unlike vSphere 5.5, consolidating SSO domains on
vSphere 6.7 must be done after all components are upgraded to vSphere 6.7. vSphere 6.7 GA supports
consolidation of vSphere SSO domains using external PSCs and vSphere 6.7 Update 1 now supports this
when using an embedded PSC(s).
It is no longer required to deploy and configure a new SSO domain in order to consolidate. The cross-
domain repoint tool supports the consolidation and merging of two existing SSO domains. Using cmsso-
util, you can run a precheck which will identify any conflicts such as tags, tag categories, licenses, or roles.
Note: If repointing to a new SSO domain, all global permissions are lost and must be recreated, but if
repointing to an existing SSO domain, then global permissions will be inherited.
A situation where this strategy makes sense is a company acquisition. If you had two separate vSphere
environments or had different SSO domain names, you can now merge these to a shared SSO domain and
take advantage of Enhanced Linked Mode.

File-Based Backup and Restore

In case you were wondering how to protect your vCenter Server Appliance (VCSA) in case of failure, we
have a built-in file-based backup and restore. This is an important feature: In the event of a failure we can
perform a successful restore of our Platform Services Controller (PSC) or vCenter Server. With vSphere 6.7,
we improved the backup and restore process by introducing new features such as a built-in scheduler with
retention and a new file explorer for restores.
We recommend you use the file-based backup and restore when using a vCenter Server HA cluster, as we
have built-in logic to make sure configurations are properly backed up and, in the event of a restore, we are
able to restore just a standalone node.
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vCenter Server High Availability (VCHA)

Another exclusive feature to the vCenter Server Appliance (VCSA) is vCenter Server HA. VCHA allows the
creation of a vCenter Server cluster that is high availability for protecting vCenter Server from failure. The
HA cluster includes a peer and witness node. In this configuration synchronous replication of the database
and asynchronous replication of files and configuration are handled. Due to these replication formats,
VMware suggests a near 0 RPO and a 5-minute RTO, which can vary with the size of inventory and
database. When an active vCenter Server fails, VCHA can perform an automatic failover to the peer node.

Transitioning to the vSphere Client

vSphere 6.7 Update 1 HTML5-based client boasts new features, workflow improvements, and delivers better
performance.
The vSphere Client now includes vCenter High Availability (vCenter HA), and introduces a Cluster Quickstart
forimproved HCI deployments, along with an improved vSphere Update Manager. As a result, it has been
announced that the vSphere Web Client (Flash) will no longer be available past vSphere 6.7. All users should
transition to the vSphere Client.
 U P G R A D I N G TO V M WA R E V S P H E R E 6 . 7 | 38

Resource Repository
Pre-Upgrade Resources Use Encryption in Your vSphere Environment
Review these blog posts for help preparing and planning Changing a vCenter Server Deployment Type After
your upgrade. Upgrade or Migration
Upgrade Considerations for VMware vSphere 6.7
Reconfiguring vCenter Server with an External Platform Services
Upgrading your vCenter Server Appliance from 6.5 to 6.7 Controller to a vCenter Server with an Embedded Platform
vSphere Upgrade Technical Webcast Series Services Controller

vSphere Upgrade – FAQs Now Available Knowledge Base Articles

vSphere Upgrade Series Part 1: Preparing to Upgrade VMware vSphere Upgrade Policies (2149713)
Automating Your vSphere Upgrade Important information before upgrading to vSphere 6.7 (53704)
Update Sequence for vSphere 6.7 and its compatible
Upgrade Resources
VMware products (53710)
Review these documents for help executing your upgrade.
Best practices for upgrading to vCenter Server 6.7 (54008)
vSphere Upgrade
Supported and deprecated topologies for VMware vSphere 6.5
vSphere Upgrade Series Part 2: Upgrading vCenter Server (2147672)
Upgrading Your vSphere Environment with Site Recovery Supported upgrade paths for vSAN 6.6 (2149840)
Manager and vSphere Replication
Migrating VMFS 5 datastore to VMFS 6 datastore (2147824)
Upgrading Your vCenter Server from 6.5 to 6.7

Introduction to Automating Your vSphere Upgrade vSphere 6.7 Resources

What’s New in vSphere 6.7 Update 1
Post-Upgrade Resources vSphere 6.7 Technical White Paper
Review these documents for help with post-upgrade tasks.
vSphere 6.7 Product Documentation
After Upgrading or Migrating vCenter Server
vSphere 6.7 Configuration Maximums
File-Based Backup and Restore of vCenter Server Appliance
vSphere 6.7 Training
vCenter High Availability
vSphere Upgrade Webcasts
U P G R A D I N G TO V M WA R E V S P H E R E 6 . 7 | 39

About the Authors

Nigel Hickey David Stamen
Nigel Hickey is a Technical David Stamen is a Technical
Marketing Engineer and Marketing Engineer and VCIX6.5-
VCIX7-DTM in the Cloud DCV in the Cloud Platform
Platform business unit at business unit at VMware.
VMware. He is a subject matter In his role, he covers vSphere
expert for vSphere upgrades Lifecycle. This includes the
and a trusted advisor to Installation, Patching, Upgrading
VMware customers and and Configuration of vCenter
partners. Nigel can Server and ESXi components.
be found blogging on
David can be found blogging at
nigelhickey.com or on
http://davidstamen.com and on
Twitter via @vCenterNerd.
Twitter via @davidstamen.
VMware, Inc. 3401 Hillview Avenue Palo Alto CA 94304 USA Tel 877-486-9273 Fax 650-427-5001 www.vmware.com
Copyright © 2018 VMware, Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. VMware products are covered by one or more patents listed at http://www.vmware.com/go/patents. VMware is a registered trademark or trademark of VMware,
Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies. Item No: VMW-EB-UPGRADEVSPHE67-USLTR-20181102-WEB
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