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Policy For Dormant Accounts

The document outlines Zerodha's policy for dormant trading accounts. It defines a dormant account as one with no transaction activity for 12 months. To reactivate a dormant online account, the client must either email a request from their registered email or submit a signed written request. Reactivation also requires submitting an account reactivation form and valid financial documents as proof of income, such as tax filings, salary slips, or business financial statements. The full list of accepted income proof documents is provided.

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Abhimanyu Yashwant Altekar
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175 views

Policy For Dormant Accounts

The document outlines Zerodha's policy for dormant trading accounts. It defines a dormant account as one with no transaction activity for 12 months. To reactivate a dormant online account, the client must either email a request from their registered email or submit a signed written request. Reactivation also requires submitting an account reactivation form and valid financial documents as proof of income, such as tax filings, salary slips, or business financial statements. The full list of accepted income proof documents is provided.

Uploaded by

Abhimanyu Yashwant Altekar
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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POLICY FOR DORMANT ACCOUNTS

The following accounts shall be categorized as Dormant Accounts:

Trading account:
A Trading account in which no transaction has been carried out for a period of more than 12
(twelve) calendar months shall be classified as a Dormant Account.

The Terms “Dormant” and “Inactive” shall be used interchangeably.

Treatment of Dormant Account:


Transactions in Dormant Trading Accounts:

In case of Online dormant trading accounts in which no transaction has been


placed during the last 12(twelve) calendar months, the account of the client shall be locked
and the client shall not be permitted to execute a fresh transaction in the account unless the
client provides either of the following:

- An e-mail request to reactive the account and process the transaction. Such email request
shall be sent only from the e-mail id of the Client registered with Zerodha.

or

- A written request to reactive the account and process the transaction duly
signed by Client and submitted to Zerodha.

Reactivation of Client Accounts


Clients can get such accounts reactivated by placing a reactivation request and submitting
below mentioned documents.

Documents required for Account Reactivation:


1.) Account Reactivation Form
2.) Financial Proof (list of Valid Income Proof is mentioned below)
You can send these forms directly to our Head office at the following address:

Zerodha
#175/176 2nd Floor,
Bannerghatta Main Road,
Bilekahalli
Bangalore 560076

List of valid Income proofs: Copy of ITR Acknowledgement (For last financial year);
Copy of Form 16 in case of salary income (Last financial year); Net worth certificate (latest one
or at the end of last financial year); Salary Slip (for one month in current financial year); Bank
account statement (for last 6 months); Copy of Demat account holding statement (for the
current/previous financial year).

List of valid Income Proofs (incase of company accounts): Copies of the balance sheet
for the last 2 financial years (copies of annual balance sheet to be submitted every year – duly
attested by CA); Copy of ITR Acknowledgement (For last two financial years); Copy of Annual
Report (last two financial years - for non individuals – duly attested by CA); Net worth
certificate (latest one or at the end of last financial year – duly attested by CA)

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