SAP Case Analysis PDF
SAP Case Analysis PDF
The strength of SAP Products and its acceptance can be gauged from the fact that without any
consistent Marketing and Branding SAP is successful as they are present in 50+ countries all
over the world with 12,500 customer base and 25,000 software installations.
SAP is mainly into the Enterprise Software segment so they must stand for “Automating all the
processes of any business organization” which increases the productivity of that organization
manifolds through and data Intelligence and Analytics. Its Brand promise should be the “Live
Updating Status of Every transaction in Any Department”
Q2. Would you make any changes in the branding elements? SAP brand architecture, logos?
Definitely Yes. There are lot of changes required in almost all the Branding elements i.e. logo,
taglines etc, Website requires a complete new architecture, design which drives a single
message and vision to the customers. The New website should be easy to navigate and hold the
customer for longer time by providing the relevant information. Their all campaigns should be
consistent across all advertise media.
Q3.How can SAP ensure consistent messaging and consistent look and feel in all SAP
communications worldwide?
SAP AG has to hire and build their marketing team and Brand managing team. This team has to
do a overhauling of the existing system with a Global Marketing and Global Branding Policies. All
the employees must be trained or communicated about the language they should speak. For any
marketing driven company it is must that all employees speak the same language. Global
Branding team must ensure that all the brand elements i.e. Logo, tagline, website layout, design
of all collaterals etc. remains consistent and same across all organization. In short, the HQ
should drive the branding while the regional / country offices can decide the advertising
campaigns based on the guidelines provided by corporate marketing team.