Ibm Mobile Systems: Hardware Maintenance Manual Selectadock Ii Supplement
Ibm Mobile Systems: Hardware Maintenance Manual Selectadock Ii Supplement
Ibm Mobile Systems: Hardware Maintenance Manual Selectadock Ii Supplement
November 1996
November 1996
IBM
Note
Before using this information and the product it
supports, be sure to read the general information
under “Notices” on page 56.
Important Notes
Only certified trained personnel should
service the computer.
Be extremely careful during write operations
such as copying, saving, or formatting. Drives
in the computer that you are servicing might have
been rearranged; or the drive startup sequence
might have been altered. If you select an
incorrect drive, data or programs can be written
over.
Replace FRUs only for the correct model.
When you replace the FRU, make sure the
model of the machine and FRU part number are
correct by referring to the part list.
FRUs should not be replaced because of a
single, unreproducible failure. Single failures
can occur from a variety of reasons that have
nothing to do with a hardware defect; such as:
cosmic radiation, electrostatic discharge, or
software errors. FRU replacement should be
considered only when a recurring problem exists.
If you suspect an unreproducible failure, clear the
error log and run the test again. Do not replace
any FRUs if log errors do not reappear.
Do not replace a nondefective FRU.
1
5. Failure symptoms, error codes appearing on
display, and beep symptoms
6. Procedure index and page number in which
failing FRU was detected
7. Failing FRU name and FRU number
8. Machine type, model number, and serial number
9. Customer's name and address
Warranty Note
During the warranty period, the customer may be
responsible for repair costs if the computer damage
was caused by misuse, accident, modification,
unsuitable physical or operating environment, or
improper maintenance by the customer.
3
Checkout Guide
Use the following procedure as a guide for computer
problems.
Note
The diagnostic tests are intended to test only IBM
products. Non-IBM products, prototype cards, or
modified options can give false errors and invalid
system responses.
Important
When the problem determination procedure in the
operation manual that is supplied with the adapter or
device says “Have the system unit serviced”, this
means both the computer and the SelectaDock
Docking System.
Symptoms (Verified) Go to
Power failure. (The “Power Supply” on
power indicator does not page 6.
go on or stay on.)
POST does not “Symptom-to-FRU
complete. No beeps or Index” on page 18, and
error code are indicated. then use the No Beep
Symptoms table.
The configuration is not “Checking the Installed
the same as the Devices List” on page 8.
installed devices.
POST beeps, but no “Symptom-to-FRU
error codes are Index” on page 18, and
displayed. then use the Beep
Symptoms table.
5
Power Supply
If the power-on indicator is not on but the power supply fan
is not turning, check the power cord for continuity and
correct installation.
4
5
Pin V dc
Red cord +5V
Yellow cord + 12 V
7
Power Supply Connector .5/
1 2
19 20
Pin Signal V dc V dc
Min. Max.
2, 3 GND — —
4 SUB 12 +11.4 +12.6
5 GND — —
6, 7 +12 volts +11.4 +12.6
8 GND — —
9—11 +3.3 +3.0 +3.6
12—14 GND — —
15—17 +5 +4.75 +5.25
18—20 GND — —
Printer
Test the printer by connecting it to the computer before
testing it on the SelectaDock Docking System.
1. Make sure the printer is correctly connected and is
powered on.
2. Run the printer self-test.
1. Adapter
2. Main card of SelectaDock Docking System
External Display
If the screen is rolling, replace the external display.
If the problem is not corrected, replace FRUs in the
following order one at a time until the problem is corrected:
Note
If the replaced FRUs do not resolve the problem, put
the original FRUs back in the SelectaDock Docking
System. Do not replace nondefective FRUs.
9
If the external display is attached to the display
adapter:
1. Display adapter
2. Main card of SelectaDock Docking System
3. Riser card
Not used
Not used
a. Keyboard cable
b. Main card of the SelectaDock Docking System
11
3. Select a device and press Enter to run the test.
4. The test progress screen appears.
5. OK appears when the test ends without any errors.
6. Start the Advanced Diagnostic test by pressing
Ctrl+A on the basic diagnostic menu screen.
7. Select Tool to install the tools.
8. Select a device and press the Spacebar and install
the tool. You can select multiple devices by repeating
this step. A √ mark appears beside the selected
devices.
9. Select OK and press Enter if the selection is OK.
10. Select a device and press Enter to start the tests.
11. Select Test All to test all devices.
12. Select Loop Test to run the tests in a repeated loop.
A loop option menu appears in which a device loop or
all-device loop can be selected. Select a device and
press the Spacebar to select a device. Repeat this
step to select multiple devices. Press Enter to start
the diagnostic loop. If no device is selected, all
device tests are looped.
13. To exit the loop, keep pressing Ctrl+Pause until the
test exits. A beep sounds to notify that the exit
interrupt is sensed by the test program.
The error log is not saved when the system is powered off.
13
Testing the Expansion Unit
1. The Test Selection Menu appears when you select
Test Expansion Unit on the Main Menu.
Scanning Target #n
Enter F3=Exit
Enter F3=Exit
15
SCSI CD-ROM
SCSI optical drive
No device
The SCSI controller of SelectaDock Docking System
appears as ID7 on the screen.
4. If a SCSI device exists and a test medium is required
to test the SCSI device, the following pop-up menu
appears (shows the case of a SCSI tape drive).
17
Symptom-to-FRU Index
The Symptom-to-FRU Index lists error symptoms and
possible causes. The most likely cause is listed first.
Note
Replace the FRUs one at a time in the sequence
shown in the FRUs of the SelectaDock Sequence of
Action column. If a replaced part did not resolve the
problem, put the original part back in the SelectaDock
Docking System. Do not replace nondefective parts.
Important
1. Before replacing any SCSI device, verify there
are no duplicate SCSI ID settings.
2. Make sure there are no conflicts of hardware
settings, such as, interrupt level, memory
address, DMA channel, and I/O address.
3. If you have both an error message and an
incorrect audio response, diagnose the error
message first.
4. If you cannot run the advanced diagnostic tests,
but did receive a POST error message, diagnose
the POST error message.
5. If you did not receive an error message, look for
a description of your error symptoms in the first
part of this index.
6. Check all power supply voltages before you
replace the main card, riser card, and audio card
of the SelectaDock Docking System. (See
“Power Supply” on page 6.)
19
Symptom or Error FRUs of the SelectaDock
Sequence of Actions
6XX 1. Before changing any
devices, run the
diagnostic test. (See
the “How to Run the
Diagnostics” on
page 11.)
2. FDD external
attachment kit
3. Diskette drive
assembly
4. Riser card
11XX, 12XX 1. Serial devices
2. Communication cable
3. Riser card
17XX 1. Hard disk drive
(2.5-inch ThinkPad
hard disk drive)
2. Main card
24XX 1. Main card
2. Riser card
860X 1. Mouse
2. External keyboard
3. Riser card
I9990301, I9990302 1. See the Hardware
I9990305 Maintenance Manual
of the computer.
Not shown above 1. See the Hardware
Maintenance Manual
of the computer.
2. See “Undetermined
Problems” on page 30.
050 Display
053 Enhanced video
Display
052 MPEG
HDD-1
HDD-2
HDD-3
21
Icon Device Suspected Device
ID
068 External hard disk drive
FDD-1
066 External diskette drive
2
FDD-2
080 PCMCIA
1
PCMCIA-1
Parallel
011, Serial
012
Serial
113 DSP
DSP
215 CD-ROM
1
CDROM-1
CDROM-2
103 IR
Infrared
150 Audio (ESS)
Audio
23
Beep Symptoms
Symptom or Error FRUs of the SelectaDock
Sequence of Actions
Beep sounds continuously. 1. Verify that the
ThinkPad model is
correct. (See “General
Preparation” on
page 3.)
2. Security feature group
3. Main card
4. Audio card
Keyboard-Related Symptoms
Symptom or Error FRUs of the SelectaDock
Sequence of Actions
One or more keys do not 1. Go to “External
work on the external Keyboard” on
keyboard, but the page 11.
SelectaDock is otherwise
functional.
Indicator-Related Symptoms
Symptom or Error FRUs of the SelectaDock
Sequence of Actions
Power-good light does not 1. See “Undetermined
turn on, fan does not run, Problems” on
and the computer is not page 30.
functional.
Computer is functional and 1. Check the connector
the fan runs, but the power of LCD Group
on indicator does not turn 2. Main Card
on.
3. Go to “Power Supply”
on page 6.
LCD (SelectaDock) for the 1. 2.5-inch hard disk
hard disk drive stays on. drive on the UltraBay
tray or IDE drive in
the hall-height bay.
of the SelectaDock
LCD (SelectaDock) for the 1. Check the connector
hard disk drive is not of LCD Group
working, but the 2. LCD Circuit Board
SelectaDock is functional. Group
3. Main card
Peripheral-Device-Related Symptoms
Symptom or Error FRUs of the SelectaDock
Sequence of Actions
External display screen 1. Go to “External
changes colors. Display” on page 9.
UltraBay-Tray-Related Symptoms
Symptom or Error FRUs of the SelectaDock
Sequence of Actions
The HDD or FDD on the 1. Reseat the drive.
UltraBay tray does not work 2. Reseat the power
correctly. cable and SCSI cable
of the of the UltraBay
tray. (See “UltraBay
Tray” on page 37.)
3. Check that:
a. The drive works
correctly if it is
installed in the
UltraBay of the
computer.
b. Whether the IDE
connector of the
UltraBay tray is
connected
correctly.
c. No more than two
IDE devices are
installed including
a device in the
half-height bay.
4. Run the drive test.
5. Main card
25
PC-Card-Related Symptoms
Symptom or Error FRUs of the SelectaDock
Sequence of Actions
PC Card does not work. 1. Reseat the PC card.
2. Check that:
a. The PC card is
functional when
installed in the
computer or
another
SelectaDock.
b. The PC card is
correctly set up,
including the
computer
resource
assignments and
device driver
installation.
3. Run the diagnostic test
for PCMCIA.
4. Main card
MIDI/Joystick-Port-Related Symptoms
Symptom or Error FRUs of the SelectaDock
Sequence of Actions
The MIDI/joystick does not Check that:
work. 1. The game switch is set
to the ON position.
(See “Game Switch”
on page 31.)
2. The computer supports
the MIDI device, when
the problem occurs
only during MIDI
operation.
27
Adapter-Related Symptoms
Symptom or Error FRUs of the SelectaDock
Sequence of Actions
The adapter does not work. Verify that:
1. The adapter is
designed for the
docking station adapter
slot.
2. The system resources
are assigned correctly
by its utility program, if
the adapter card is a
non-PnP ISA adapter
bus type.
3. The driver diskette is
up to date. Contact the
driver manufacturer.
The accompanying
diskette may support
only older desktop
computers.
See the adapter
documentation that came
with the option to diagnose
problems.
Other Symptoms
Symptom or Error FRUs of the SelectaDock
Sequence of Actions
Computer does not work, 1. See “Undetermined
the power-on indicator does Problems” on
not turn on, but the fan page 30.
runs.
Program-load error during 1. Network Adapter
remote IPL from the file
server.
The HDD-3 or HDD-4 is not 1. Remove the hard
recognized and no error disk password for the
codes appear on the ThinkPad hard disk
screen. (The password of as follows:
the HDD-3 or HDD-4 is still a. Remove the hard
set.) disk drive from
Note: The HDD-3 or the SelectaDock
HDD-4 icon Docking System
indicates the and install it to the
2.5-inch ThinkPad computer.
hard disk drive b. Remove the hard
installed in the disk password.
SelectaDock.
29
Undetermined Problems
Use the following procedure when the diagnostic tests do
not identify the failing adapter or device.
d. SCSI device.
e. Hard disk drive.
3. Power-on the system and check if the problem has
changed.
4. If the symptom remains, repeat steps 1 through 3
until you find the failing adapter or device, or until all
adapters or devices have been removed.
5. If all adapters or devices have been removed and the
problem remains, replace the following the
SelectaDock Docking System FRUs one at a time.
Note
If a replaced FRUs do not resolve the problem,
put the original FRU back in the SelectaDock
Docking System. Do not replace nondefective
FRUs.
a. Riser card
b. Main card
c. SelectaDock Docking System audio card
Icon Meaning
.1/ Power on
.2/ Suspend mode
.3/ Diskette drive in use
.4/ Hard disk in use
.5/ Attention
31
Product Overview: The following provides an
overview of the system features:
Feature Description
PCI or ISA slot Two full size PCI slots
or one ISA shared slot
Bays 1-inch-high bay
– ThinkPad option
using the UltraBay
tray
– CD-ROM/FDD/HDD
drive
Half-height bay
– All available
storage SCSI/IDE
devices
Audio subsystem Speaker
Audio line-out
Stereo speaker
Stereo audio amplifier
Headphone
Manual volume control
Ports MIDI/joystick port
SCSI2
Docking connector
PCMCIA One Type-III or two
Type-II PC Card
Security PCI or ISA card
protection
PC card lock
MicroSaver lock hole
Caution
Before removing any FRU, power-off the SelectaDock
Docking System, remove the computer, unplug all
power cords from electrical outlets, and then
disconnect any interconnecting cables.
Warning
The main board, adapters, and circuit boards on the
drives are sensitive to, and can be damaged by,
electrostatic discharge. You must use an electrostatic
discharge (ESD) strap to establish personal grounding.
33
1010 Base Model
3
1
35
1030 PC Card
Attention
A hard disk or a diskette drive is sensitive to physical
shock. Be careful not to drop or apply any shock to
these devices.
UltraBay Tray
37
Device Tray
5
4
39
1060 Upper Cover
Caution
Make sure all power cords are unplugged before you
remove the upper cover.
Inside view
41
1070 Bracket
3 2
43
1090 Power Supply
45
1110 Shield Cover
47
1130 Audio Card / Main Card / Riser
Card
Note
In step .2/, use a tool such as a bladed screwdriver to
easily disconnect the riser card and main card. Be
careful not to damage the connector.
Riser card
Main card
49
Front View (continue)
.16/ IDE connector
.17/ Internal SCSI connector
.18/ Audio device connector
.19/ Audio device connector
.2ð/ Power supply connector
51
Rear View
.1/ Power jack
.2/ PCI connector
.3/ ISA connector
53
1 Connector cover 73H7450
2 Rear cover 39H7441
3 Bezel (See Upper cover group)
4 Half-height bay frame 82H6729
5 Cable group 73H7453
6 Riser card 39H7442
7 Main card assembly 39H7443
8 Audio card 39H7444
9 Base cover 39H7439
10 Speaker assembly 39H7446
11 Shield cover (See Main card assembly)
12 Power supply (See Power supply group)
13 Bracket (See Power supply group)
14 Upper cover (See Upper cover group)
15 UltraBay tray (See UltraBay group)
16 Blank bezel (See Upper cover group)
FDD bezel
CD-ROM bezel
17 Frame (See UltraBay group)
18 Device tray 82H6728
19 Blank bezel (See Upper cover group)
Options
Bracket and bezel 84G1291
Option diskette 73H9454
Shelf 84G3631
Tape drive kit 84G1290
Tray cover 84G3632
10
Warning
Use the power cord certified for your country.
55
Notices
References in this publication to IBM products, programs,
or services do not imply that IBM intends to make these
available in all countries in which IBM operates. Any
reference to an IBM product, program, or service is not
intended to state or imply that only that IBM product,
program, or service may be used. Subject to IBM’s valid
intellectual property or other legally protectable rights, any
functionally equivalent product, program, or service may be
used instead of the IBM product, program, or service. The
evaluation and verification of operation in conjunction with
other products, except those expressly designated by IBM,
are the responsibility of the user.
Trademarks
The following terms are trademarks or service marks of the
IBM Corporation in the United States and other countries:
Printed in U.S.A.
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