Kofax Document

Kofax SignDoc
Technical Specifications
Version: 2.1.0.3
Date: 2018-11-19
© 2018 Kofax. All rights reserved.
Kofax is a trademark of Kofax, Inc., registered in the U.S. and/or other countries. All other trademarks are the property
of their respective owners. No part of this publication may be reproduced, stored, or transmitted in any form without the
prior written permission of Kofax.
Table of Contents
Table of Contents .................................................................................................................................. 3
About Kofax SignDoc Technical Specifications................................................................................... 5
SignDoc Standard.................................................................................................................................. 6
About SignDoc Standard ...................................................................................................................... 6
Product requirements ........................................................................................................................... 6
SignDoc Standard, server side .......................................................................................................... 6
SignDoc Standard - Administration Center, Managing Client ............................................................. 9
SignDoc Standard - Signing Client .................................................................................................. 10
SignDoc Web ....................................................................................................................................... 13
About SignDoc Web ........................................................................................................................... 13
Product requirements ......................................................................................................................... 13
SignDoc Web, server side............................................................................................................... 13
SignDoc Web, client side - Browser Client....................................................................................... 16
SignDoc Web, client side - SignDoc Mobile ..................................................................................... 18
SignDoc SDK ....................................................................................................................................... 19
About SignDoc SDK ........................................................................................................................... 19
SD SDK .......................................................................................................................................... 19
Android Foundations ....................................................................................................................... 21
iOS Foundations ............................................................................................................................. 22
WindowsRT Foundations ................................................................................................................ 23
SignWare........................................................................................................................................ 25
SignDoc Desktop ................................................................................................................................. 27
About SignDoc Desktop ..................................................................................................................... 27
SignDoc Desktop setup................................................................................................................... 27
SignDoc Desktop application .......................................................................................................... 28
SignDoc Adobe Reader ....................................................................................................................... 29
About SignDoc Adobe Reader ............................................................................................................ 29
SignDoc Adobe Reader setup ......................................................................................................... 29
SignDoc Adobe Reader plugin ........................................................................................................ 29
SignAlyze ............................................................................................................................................. 31
Kofax SignDoc Technical Specifications
About SignAlyze ................................................................................................................................. 31

SignAlyze application ...................................................................................................................... 31
SignDoc Device Support ..................................................................................................................... 32
Signature Capture .............................................................................................................................. 32
Setup .............................................................................................................................................. 32
Core - Device Connector, SignPad Driver, Touch & Pen Support .................................................... 33
Core - Virtual Channel .................................................................................................................... 34
Sign2Phone .................................................................................................................................... 35
Sign2Phone App ............................................................................................................................. 36
4
About Kofax SignDoc Technical Specifications

Kofax SignDoc is an enterprise level e-signature product family, which may either be utilized as part of an
integration, or as a standalone application. Due to its integration options, it provides a starting point for
any digital transformation initiative, and provides a broad range of e-signing capabilities. Kofax SignDoc
caters for all signing scenarios - in any location (in-branch, in-store, in-office, in-field, at home), assisted,
or non-assisted as self-service.
The technical specifications in this document are specific to the following components which are included
as part of Kofax SignDoc 2.1.0.3:
• SignDoc Standard 2.1.0.3
• SignDoc Web 2.1.0.3
• SignDoc SDK 4.3.0.11
• SignDoc Desktop 3.4.7
• SignDoc Adobe Reader 2.8.2.3
• SignDoc Mobile for Android (APK) 2.0.4
• SignAlyze 1.8.0
• SignDoc Device Support 2.0.1
Note: To unify the two core components SignDoc Web and SignDoc Standard with the Kofax SignDoc
package numbering, the version numbers have been brought in line with each other with SignDoc 2.1.0.0
so that they now, and moving forward, will both have the same version number.
5
SignDoc Standard
About SignDoc Standard
SignDoc Standard is the workflow solution for orchestration of signing ceremonies (e.g. for executing
contracts, or managing approval processes). It encompasses the creation of signing packages, managing
signer engagement, and the actual e-signing execution and provision of audit options. E-signing
electronic documents is triggered via capturing a handwritten signature, click-to-sign, or adding a photo of
a signer and/or an ID document in combination with a digital signature. The technical specifications in this
section are specific to SignDoc Standard, version 2.1.0.3.
This section provides the requirements for the following parts:
• SignDoc Standard, server side; and
• SignDoc Standard, user clients.
Product requirements
SignDoc Standard, server side
This part describes the software that runs on a server to provide account and user administration,
creation and management of signing packages, and arrangement of signing ceremonies.
Specification Description
Hardware A server class system is required to run SignDoc Standard in an

enterprise environment. The processing power of this physical server
directly affects performance. As a minimum requirement, a quad core
processor running at 2 GHz should be used.
Memory: minimum 16 GB RAM, recommended 32 GB
Disk space: minimum 100 GB, or more free hard disk space.
Accessibility 1 GB network minimum, configured at full duplex, is required for this

server and the database server.
If the system is installed behind a firewall, HTTP or HTTPS Ports
should be open within firewalls that restrict client access across your
WAN or LAN.
Certain hardware is prone to networking issues when TCP offloading is
enabled. If you experience frequent networking issues, or use a Virtual
Machine (VM), disable TCP offloading. You must disable this setting at
all levels, including the virtual machine’s host operating system, virtual
machine’s operating system, and NIC; and all machines within the
SignDoc Standard system including the database server. Refer to your
6
vendor’s information for instructions on how to disable TCP offloading.
Server Operating Systems We recommend that you upgrade to the latest operating system patch
of the following supported operating system versions.
Microsoft Windows
• Windows Server 64-bit 2008 R2
• Requires Microsoft extended support (end date: Jan 14, 2020)
• Note that the support of SignDoc Standard on Windows Server
2008 R2 (64 bit) is limited. Fixes may be provided for that
platform at Kofax’s discretion. However, resolution to issues on
that platform will only be pursued if the reported issue is also
reproducible at least on Windows Server 2012 R2 (64 bit) or
Windows Server 2016 R2 (64 bit).
• Windows Server 64-bit 2012
• Microsoft Mainstream support ends Oct 9, 2018
• Microsoft Mainstream support end date: Oct 9, 2018
Microsoft extended support end date: Jan 14, 2023
• Tested version
Linux
• SUSE Linux Enterprise Server (SLES) equal or greater 11
• SLES 11:
• LTSS ends on March 31, 2022 (Long term service pack is
required)
• General end-of-support March 31, 2019
• CentOS/RHEL greater or equal to version 6
• RHEL maintance updates for CentOS 6 till November 30, 2020
• RHEL maintance updates for CentOS 7 till June 30, 2024
• Ubuntu 16.04 LTS
• Tested version
• Carnoical Ltd support until 2021-04
Web Servers/Web Application SignDoc Standard can be run on any Java EE server compatible with
Servers Java EE servlet version 2.5 or newer, and still under support by its
respective manufacturer.
The support of SignDoc Standard on Java EE application servers is
limited to Tomcat, JBoss and WebSphere. Installation & deployment
guide is available for Tomcat only. Please see the respective
manufacturer’s application server installation and deployment
instructions for how to deploy Java EE .war files that use native code
via JNI.
7
Application Server
• Apache Tomcat 8.5.x (tested: 8.5.23)
• End of life for Apache Tomact 8.0.x June 30, 2018
Java SE (Java Runtime for Portal and Application server)
• Windows 64-bit: Java 8
• Linux 64-bit: Java 8
• Note: JCE with “unlimited strength” is required
Note also, SignDoc Standard uses a native layer that must be made
accessible for the JNI Classloader of SignDoc Standard via your Java
EE server. Refer to your Java EE server documentation for how to
make native libraries accessible. Usually, it is sufficient to add the
native libraries to the system path.
DBMS Microsoft SQL Server

• Microsoft SQL Server 2012 (Standard or Enterprise Edition)
• Requires latest SP and Microsoft extended support (end date:
July 12, 2022)
• Tested version
• Note: For direct access to the database SQL Server Command
Line Utilities or Management Studio have to be installed.
H2 DB
• Supported for evaluation only
SMTP Using the email functionality, an SMTP server must be installed and/or
accessible. The required SMTP configuration is dependent on the
network setup, etc. of each individual organization.
Note: Kofax SignDoc does not need to receive emails
• Windows systems
Required 3rd Party
Technologies • Visual C++ 2008 Redistributable SP1 (x64)
• Visual C++ 2017 Redistributable Package (x64)
• Java Runtime Environment
• Deprecated: 32-bit
Compatible Software Kofax Total Agility
• 7.2.1, 7.3.0, 7.4
Kofax Customer Communication Manager
• 5.0 or higher
8
Languages supported English
Virtual System You can deploy SignDoc Standard server on virtual machines running
on operating systems as specified above.
SignDoc Standard - Administration Center, Managing Client

This section describes what administrators need in order to create and maintain accounts in SignDoc
Standard. Additionally, it also describes what business administrators and users need to maintain
accounts, as well as to create and manage signing packages.
Hardware We recommend a standard office PC with at least 2 GB of RAM

(recommended is 4 GB of RAM).
Accessibility For SignDoc Standard we recommend an Internet connection capable

of 100 Mbps.
Browser Edge
• Edge
• Tested 41.16299.248.0
• Windows 10
Internet Explorer
• Internet Explorer 11
• Tested 11.248.16299.0
• Windows 10, 8.1, 7
• Windows 7 SP1 requires extended support (end date:
January 14, 2020)
• Note: Please visit the Internet Explorer Support Lifecycle
Policy FAQ here http://support.microsoft.com/gp/Microsoft-
Internet-Explorer for list of supported operating systems and
browser combinations.
Chrome
• Stable channel
• Tested Version 64.0.3282.186 (64-bit)
Firefox
• ESR Version (current version)
• Tested 58.0.2 (64-bit)
Safari Browser
• Tested Safari Browser 11.0.3 (13604.5.6)
9
• Mac OS X
Mobile Operating Systems We recommend administrating SignDoc Standard via Desktop
computer.
Client Operating Systems We recommend that you upgrade to the latest operating system patch
Microsoft Windows
• Windows 10
• Windows 8.1
• Microsoft mainstream support end date: Jan 9, 2018
• Note: Windows 7 Enterprise/Professional/Ultimate Edition (32-
bit/64-bit) requires MS extended support (end date: Jan 14, 2020)
Linux
• Only x86/x64
Mac OS
• OS X
Languages supported GUI available in
• English
SignDoc Standard - Signing Client

This section describes what users need in order to sign or review documents of a signing package.
Compatible Hardware For desktop computers, we support devices that are compatible with
the supported browser technology and supported client operating
system as listed below as well as 10 GB or more free hard disk space
for installing software for native handwritten signature capture.
For mobile devices, we support that are compatible with the supported
mobile operating system as listed below using device default (standard)
browser technology.
Note: On mobile devices, the handwritten signature capturing is
supported as HTML5 capture.
Accessibility SignDoc Standard requires an Internet connection capable of the

equivalent bandwidth of a 3G/LTE connection.
10
Supported mobile devices with mobile network or Wi-Fi network
connectivity.
Browser Edge
• Edge
• Tested 41.16299.248.0
• Windows 10
• Capture of signatures will be done via HTML5 only
Internet Explorer
• Tested 11.248.16299.0
• Windows 10, 8.1, 7
January 14, 2020)
• native handwritten signature capture support via SignDoc
Device Support
Chrome
• Tested 64.0.3282.186 (64-bit)
• Windows 10, 8.1, 7: native handwritten signature capture
support via SignDoc Device Support
• Linux no native handwritten signature capture support
Firefox
• ESR versions (current version)
o Tested 58.0.2 (64-bit)
o Windows 10, 8.1, 7: native handwritten signature capture
support via Device Connector (SignDoc Device Support)
o HTML5 handwritten signature capture is available
Safari Browser
o Mac OS X
o Capture of signatures will be done via HTML5 only
Mobile Operating Systems Apple OS
• iOS 9.3, 10, 11, 12
Google Android OS
• Android 8.x, 7.x, 6.x, 5.x
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Microsoft Windows OS
• Windows 10, 8.1
Microsoft Windows
• Windows 10
• Windows 8.1
• Note: Windows 7 Enterprise/Professional/Ultimate Edition (64-bit)
requires MS extended support (end date: Jan 14, 2020)
Linux
• Only x86/x64
• Note: supported signing methods: click-to sign, HTML 5
signature capture support
Mac OS
• OS X
Compatible Software SignDoc Device Support
• 2.0.1 native signature capture via Chrome, Firefox or Internet
Explorer 11
Note: SignDoc Device Support includes DeviceConnector and also
the drivers for supported handwritten signature capture devices
previously available with Softpro Driver Setup.
Languages supported GUI available in:
• Dutch, English, French, German, Italian, Japanese, Portuguese
(Brazil), Spanish
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SignDoc Web
About SignDoc Web
SignDoc Web allows integration capabilities for e-signing documents into systems that can be used to
replace existing paper-based signing processes. In addition to the in-browser capabilities via HTML5,
SignDoc Web may be operated in combination with browser clients and mobile apps ( SignDoc Mobile).
Browser Clients are offering capture support for handwritten signatures including their biometric signals
when used in conjunction with the SignDoc device connector. The technical specifications in this section
are specific to SignDoc Web, version 2.1.0.3.
Note: To unify SignDoc Web with the Kofax SignDoc package numbering, the version numbers have
been brought in line with SignDoc 2.1.0.3 release.

• SignDoc Web, server side; and
• SignDoc Web, users clients
o Browser client
o App client
SignDoc Web, server side
This section describes the software that runs on a server.
Hardware A server class system is required to run SignDoc Web in an enterprise

environment. The processing power of this physical server directly
affects performance. As a minimum requirement, use a quad core
processor running at 2 GHz.
Memory: minimum 4 GB RAM, recommended 16 GB
Disk space: minimum 100 GB or more free hard disk space.
Accessibility 1 GB network minimum, configured at full duplex, is required for this

server and the database server.
If the system is installed behind a firewall, HTTP or HTTPS Ports
should be open within firewalls that restrict client access across your
WAN or LAN.
Certain hardware is prone to networking issues when TCP offloading
is enabled. If you experience frequent networking issues or use a
Virtual Machine (VM), disable TCP offloading. You must disable this
13
setting at all levels, including the virtual machine’s host operating
system, virtual machine’s operating system, and NIC. Refer to your
vendor’s information for instructions on how to disable TCP offloading.
Server Operating Systems We recommend that you upgrade to the latest operating system patch
Microsoft Windows
• Note that the support of SignDoc Web on Windows Server
2008 R2 (64 bit) is limited. Fixes may be provided for that
platform at Kofax’s discretion. However, resolution to issues
on that platform will only be pursued if the reported issue is
also reproducible at least on Windows Server 2012 R2 (64 bit)
or Windows Server 2016 R2 (64 bit).
• Tested version
Linux
• Linux Enterprise Server (SLES) equal or greater 11
• SLES 11:
required)
• RHEL maintance updates for CentOS 6 till November 30,
2020
• Tested version
Web Servers/Web Application SignDoc Web can be run on any Java EE server compatible with Java
Servers EE servlet version 2.5 or newer, and still under support by its
respective manufacturer.
The support of SignDoc Web on Java EE application servers is limited
14
to Tomcat, JBoss and WebSphere. Installation & deployment guide is
available for Tomcat only. Please see the according manufacturer’s
application server installation and deployment instructions for how to
deploy Java EE .war files that use native code via JNI.
Application Server
• Apache Tomcat 8.5.x
• End of life for Apache Tomact 8.0.x June 30, 2018
Java SE (Java Runtime for Portal and Application server)
• Note: JCE with “unlimited strength” is required
Note also, SignDoc Web uses a native layer that must be made
accessible for the JNI Classloader of SignDoc Web via your Java EE
server. Refer to your Java EE server documentation for how to make
native libraries accessible. Usually it is sufficient to add the native
libraries to the system path.
• Windows systems
Required 3rd Party
Technologies • Visual C++ 2008 Redistributable SP1 (x64)
• Visual C++ 2017 Redistributable Package (x64)
• Java Runtime Environment
Compatible Software Kofax FraudOne
• 4.3 or higher (via Kofax SignDoc Web 5.1 plugin version v3, see
technical specification of Kofax FraudOne)
Kofax Onboarding Agility
• 1.1 or higher (see technical specification of Kofax Total
Onboarding Agility)
Virtual System You can deploy SignDoc Web server on virtual machines running on
operating systems as mentioned above.
15
SignDoc Web, client side - Browser Client

This section describes what users need to sign or review documents using only browser of the device.
Hardware For desktop computers, we support devices that are compatible with
the supported browser technology and supported client operating as
listed below system as well as 10 GB or more free hard disk space for
installing software for native handwritten signature capture.
For mobile devices, we support devices that are compatible with the
supported mobile operating system as listed below using device default
(standard) browser technology.
Note: On mobile devices, the handwritten signature capturing is
supported as HTML5 capture.
Accessibility SignDoc Web requires an Internet connection capable of the equivalent

bandwidth of a 3G/LTE connection.
connectivity.
Browser Edge
• Edge
• Tested 41.16299.248.0
• Windows 10
Internet Explorer
• Tested 11.248.16299.0
• Windows 10, 8.1, 7
January 14, 2020)
• native handwritten signature capture support via SignDoc
Device Support
Chrome
• Tested 64.0.3282.186 (64-bit)
• Windows 10, 8.1, 7: native handwritten signature capture
support via SignDoc Device Support
• Linux no native handwritten signature capture support
Firefox
16
• ESR versions (current version)
o Tested 58.0.2 (64-bit)
o Windows 10, 8.1, 7: native handwritten signature capture
support via Device Connector (SignDoc Device Support)
o HTML5 handwritten signature capture is available
Safari Browser
o Mac OS X
o Capture of signatures will be done via HTML5 only
• iOS 9.3, 10, 11, 12
Google Android OS
• Android 8.x, 7.x, 6.x, 5.x
Microsoft Windows OS
• Windows 10, 8.1
Microsoft Windows
• Windows 10
• Windows 8.1
• Note: Windows 7 Enterprise/Professional/Ultimate Edition (64-bit)
requires MS extended support (end date: Jan 14, 2020)
Linux
• Only x86/x64
• Note: supported signing methods: click-to sign, HTML 5
signature capture support
Mac OS
• OS X
Explorer 11
Languages supported GWT GUI available in:

• Dutch, English, French, German, Italian, Japanese, Portuguese
(Brazil), Spanish
17
SignDoc Web, client side - SignDoc Mobile

This section describes what users need in order to sign, or review documents using the SignDoc Mobile
app. Using SignDoc Mobile, native handwritten signature capturing is supported.
Hardware RAM 1 GB
Accessibility SignDoc Web requires an Internet connection capable of the equivalent

bandwidth of a 3G/LTE connection.
connectivity.

• iOS 9.3, 10 , 11, 12
Android OS
• Android 8.x, 7.x, 6.0, 5.x
Microsoft Windows OS (only as app store subscription)
• Windows 8.1
• Note: Windows 10 is not supported.
Languages supported available in:
• English
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SignDoc SDK
About SignDoc SDK
SignDoc SDK enables the creation of applications which process SignDoc documents, that is, rendering
as images, signing, and verifying PDF and TIFF documents. It provides functionality to capture
handwritten signatures on mobile devices, or from specific USB signature pads, and to verify them. The
technical specifications in this section are specific to SignDoc SDK, version 4.3.0.11.
• SD SDK 4.3.0.11
• Foundations
• Android 1.9
• iOS 1.6.9
• WinRT 1.1.1
• SignWare 3.2.9.0
SD SDK
SD SDK is delivered as 64-bit version and enables the creation of applications which process SignDoc
documents, that is, rendering as images, signing, and verifying PDF and TIFF documents.
Hardware System Requirement for Development

Windows
Microsoft Windows 10/8.1/7 (64-bit)
processor: 2 GB RAM min, 8 GB RAM recommended
2 GB or (more available) disk space
Additional disk space for development environment
Linux
Restriced to headless operations (i.e. there is no GUI and there are
no GUI elements)
System Requirement for Deployment
100 MB or (more available) disk space
Software System Requirement for Development

Java Development Kit (JDK) 8
Visual Studio 2017
19
xcode 9
Windows systems
• Visual C++ 2008 Redistributable Packages
• Java SE 8
Toolkits C
C++
.Net
Java
Note: SignDoc SDK WinRT interface only supports Windows 10
Operating Systems Microsoft Windows

• Windows 10 (64-bit)
• Windows 8.1 (64-bit)
• Note: Windows 8.1 (64-bit) requires Microsoft extended
support (end date: Oct 1, 2023)
bit/64-bit) requires MS extended support (end date: Jan 14,
2020)
Linux
20

• iOS 9.3, 10 , 11, 12
Android OS
8.x, 7.x, 6.0, 5.x
Operating Platforms for android-arm64v8a

Executables
android-armv7a
darwin-x86_64
iOS-universal
linux-x86_64
Win64
WinRT_x64
Android Foundations
Android Foundations provides basic functionality to capture handwritten signatures on Android.

Android Development Environment
RAM 1 GB
All Android devices are supported for signature capture.

as defined by Android Development Environment
1 GB RAM
• Android 8.x, 7.x, 6.x, 5.x
Mobile Operating Systems
21
Mobile devices supported Pen S-Pen (requires device supporting S Pen)

Pens supported via Android SDK
Required 3rd Party for S-Pen support: Samsung S-Pen SDK

Technologies
Pens supported via Android SDK
iOS Foundations
iOS Foundations provides basic functionality to capture handwritten signatures on iOS.

as defined by iOS Development environment
1 GB RAM
64 bit capable iOS hardware
iPhone
• iPhone X
• iPhone 8, 8Plus,
• iPhone 7, 7Plus,
• iPhone 6, 6Plus, 6S, 6S Plus
• iPhone SE
• iPhone 5S
iPad
• iPad Pro
• iPad Air
• iPad Mini
• iPad
Note: Apple devices not upgradable to specified operating system are
not available for the described iOS Foundation version.

Apple Frameworks
22
xcode 9
System Requirements for Deployment
1 GB RAM
• iOS 12, 11, 10, 9
• Apple Pencil (iPad 6th Gen, iPad Pro)
Mobile devices supported Pen
• Intuos® Creative Stylus (iPad Air 1, iPad mini , iPad 3 / 4)
• Intuos® Creative Stylus 2 (iPad Air 1, iPad mini 1- 3, iPad 3 / 4)
• Bamboo™ Stylus Fineline (iPad, iPad Air 1/ 2, iPad mini 1 – 4,
iPad 3 th - 4th generation)
• Bamboo™ Fineline (iPad, iPad Air 1/ 2, iPad mini 1 – 4, iPad 3 th -
5th generation, 12.9 inch iPad Pro)
• Bamboo™ Fineline 3rd Generation (iPad Air 1/ 2, iPad mini 1 - 4,
iPad 3 th - 5th generation, 12.9 inch iPad Pro)
• Bamboo™ Fineline 2 (iPad, iPad Air 1/ 2, iPad mini 1 – 4, iPad 3 th
- 4th generation)
• Bamboo™ Sketch (iPad Air 1/ 2, iPad mini 1 - 4, iPad 3 th - 5th
generation, 9.7 inch iPad Pro, 12.9 inch iPad Pro)
WindowsRT Foundations
WindowsRT Foundations (64 bit) provides basic functionality to capture handwritten signatures on
WindowsRT.

Windows
Microsoft Windows 10 (64-bit)
Additional disk space for development environment

1 GB RAM

Visual Studio 2017
23
1 GB RAM
• Windows 10
Mobile devices supported Pen no special pen is supported
24
SignWare
SignWare is delivered as 64-bit version and is a toolkit to easily capture signatures on external signature
capture devices and to access dynamic and static signature verification engines.

Windows
Microsoft Windows 10/8.1/7 (64-bit)
Additional disk space for Development Environment
Linux
Restriced to headless operations (i.e. there is no GUI and there are
no GUI elements)
1 GB RAM

Java Development Kit (JDK) 8
Microsoft Visual Studio 2017
System Requirements (3rd party) for Deployment
Microsoft shared runtime libraries:
• Java SE 8
Toolkits Windows
• c
• java
• ActiveX
Linux
• c
• java
25
Operating Systems Microsoft Windows

• Windows 8.1 (64-bit)
• Note: Windows 8.1 (64-bit) requires Microsoft extended
bit/64-bit) requires MS extended support (end date: Jan 14,
2020)
Linux
• SUSE Linux Enterprise Server (SLES) equal or greater 11
• SLES 11:
required)
Operating Platforms for linux-x86_64

Executables
Win64
26
SignDoc Desktop
About SignDoc Desktop
SignDoc Desktop is an e-signature desktop application to visualize, fill and sign electronic documents
(PDF and TIFF). Handwritten signing requires a signature capture device to be installed (writing tablets,
pen pads or interactive pen displays), or alternatively, a smartphone. The technical specifications in this
section are specific to SignDoc Desktop, version 3.4.7.
This document provides the requirements for the following parts:
• SignDoc Desktop, setup; and
• SignDoc Desktop application.
SignDoc Desktop setup

This section provides information for the setup.
Hardware We recommend Standard Desktop CPU, at least 1 GB of RAM and 500

MB or more free hard disk space.
Microsoft Windows
• Windows 10 (32-bit or 64-bit)
• Note: Windows 8.1 (32-bit or 64-bit) requires Microsoft extended

• English
• German
27
SignDoc Desktop application

This section provides information for the setup.

MB or more free hard disk space.
Microsoft Windows
Required 3rd Party installed with setup
Technologies

Explorer 11
• English
• German
28
SignDoc Adobe Reader

About SignDoc Adobe Reader
SignDoc Adobe Reader is an e-signature plugin for Adobe Reader to sign electronic documents (PDF).
Handwritten signing requires a signature capture device to be installed (writing tablets, pen pads or
interactive pen displays) or a smartphone. The technical specifications in this section are specific to
SignDoc Adobe Reader, version 2.8.2.3.
• SignDoc Adobe Reader, setup; and
• SignDoc Adobe Reader, plugin.
SignDoc Adobe Reader setup
This part provides information for the setup.

GB or more free hard disk space.
Microsoft Windows
• English
• German
SignDoc Adobe Reader plugin

This section provides information for the SignDoc Adobe Reader plugin.
29

GB or more free hard disk space.
Microsoft Windows
Required 3rd Party Adobe Reader DC
Technologies
Note: Plugin requires to disable “protected mode” and “Enhanced
Security”

Explorer 11

Legacy: Softpro Driver Setup

• 3.1.36 and newer (signature capture from supported USB devices)
• English
• German
30
SignAlyze
About SignAlyze
SignAlyze is a standalone application to visualize handwritten biometric signatures, to compare them, and
to validate certificates associated with the document including the signature data. It is an interactive tool
providing forensic experts additional information in the analysis of signatures. The technical specifications
in this section are specific to SignAlyze, version 1.8.0.
• SignAlyze application.
SignAlyze application
This section provides information for the SignAlyze software.
Hardware We recommend 1 GHz or faster, at least 1 GB of RAM and 500 MB or

more free hard disk space.
Microsoft Windows
• Note: Windows 8.1 (64-bit) requires Microsoft extended support
(end date: Oct 1, 2023)
Required 3rd Party
Technologies • Visual C++ 2013 Redistributable Packages
Explorer 11

Languages supported GUI available in: English, German
31
SignDoc Device Support

Signature Capture
SignDoc Device Setup supports handwritten signature capture using external devices. It replaces the
Softpro Driver Setup. The technical specifications in this section are specific to:
• SignDoc Device Setup 2.0.1
Setup
The setup installs the SignDoc Device components.

Operating Systems We recommend that you upgrade to the latest operating system patch
Microsoft Windows Client
• Windows 10
• Windows 8 / 8.1
Microsoft Windows Server
• 2016
• 2012, 2012 R2
• 2008 R2
• Microsoft Visual C++ 2013 Redistributable (x86)
Required 3rd Party
Technologies • Manufacturer device drivers for signature pads.
• SignDoc Standard 2.1, 1.3.1

Compatible Software
• SignDoc Web 2.1
• SignDoc SDK 4.1, 4.2, 4.3
Languages supported English, German
32
Core - Device Connector, SignPad Driver, Touch & Pen Support

The Device Connector enables the web based capturing of handwritten signatures and images. The
Device connector is also required to retrieve certificates. SignPad driver components enable capturing of
handwritten signatures using WACOM devices and provides an access module for Windows integrated
touch pen devices.

Browser Chrome
Firefox
Internet Explorer 11
Microsoft Windows
• Windows 10
• Microsoft Visual C++ 2013 Redistributable (x86)
Required 3rd Party
Technologies • Wacom STU Driver
• Manufacturer device drivers for interactive Pen Displays and
signature pads without display.
Compatible 3rd Party USB Signature Pads with LCD
Technologies
• WACOM STU-500, STU-520, STU-530, STU-540
• WACOM STU-300
• WACOM STU-430
Interactive Pen Displays
• WACOM DTU-1031
• WACOM DTU-1031X
• WACOM DTU-1141
• WACOM DTU-1631
Signature Pads without Display
• WACOM Intuos Pro - Inking Pen: KP-130
Compatible Software
• SignDoc Web 2.1
• SignDoc SDK 4.2, 4.3
33
Core - Virtual Channel

The Virtual Channel component allows the usage of USB signature pads without a COM-Port-Mapping.

Operating System Microsoft Windows

• Windows 10, 8.1, 7 (32-bit or 64-bit)
• Note: Windows 8.1 (32-bit or 64-bit) requires Microsoft
extended support (end date: Oct 1, 2023)
• Note: Windows 7 SP1 requires extended support (end date:
January 14, 2020)
Linux
Client - Server Protocol Windows
• ICA
• RDP
Linux
• ICA
• Citrix Client
Required 3rd Party
Technologies • on Windows (32-bit, 64-bit)
• on Linux (x86)
• Terminal Service - Microsoft Remote Desktop Client on Windows
(32-bit and 64-bit)
Compatible 3rd Party USB Signature Pads with LCD
Technologies
• WACOM STU-500, STU-520, STU-530, STU-540
• WACOM STU-300
• WACOM STU-430
34
Compatible Software
• SignDoc Web 2.1
• SignDoc SDK 4.3, 4.2
• SignAlyze 1.8.0
Sign2Phone
This driver setup component enables capturing of handwritten signatures using a mobile device as
signature capture device. On the mobile device the Sign2Phone APP must be installed.

Microsoft Windows
• Windows 10
Required 3rd Party Bonjour protocol
Technologies
• Sign2Phone for Android App (googleplay.com)
Compatible 3rd Party
Technologies • Sign2Phone for iOS App (itunes.apple.com)
• SignDoc Standard 2.1

Compatible Software
• SignDoc Web 2.1
• SignDoc SDK 4.3
• SignAlyze 1.8
Languages supported setup: English, German
35
Sign2Phone App
The Sign2Phone App enables signers to use a mobile device as signature capture device for handwritten
signatures.
Hardware We recommend at least 1 GB of RAM

• iOS 11, 10, 9
Android OS
• Android 6.0, 5.x
Required 3rd Party Bonjour protocol
Technologies

Compatible Software
• SignDoc Web 2.1
• SignDoc SDK 4.3
• SignAlyze 1.8
Note: Requires installation of Sign2Phone driver from Softpro Driver
setup for desktop computer.
Languages supported GUI available in: English
36

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What are the main components of Kofax SignDoc?

What are the main components of Kofax SignDoc?

What operating systems are supported by Kofax SignDoc?

What operating systems are supported by Kofax SignDoc?

Kofax SignDoc

About SignAlyze ................................................................................................................................. 31

About Kofax SignDoc Technical Specifications

Hardware A server class system is required to run SignDoc Standard in an

Accessibility 1 GB network minimum, configured at full duplex, is required for this

DBMS Microsoft SQL Server

Languages supported English

SignDoc Standard - Administration Center, Managing Client

Hardware We recommend a standard office PC with at least 2 GB of RAM

Accessibility For SignDoc Standard we recommend an Internet connection capable

SignDoc Standard - Signing Client

Accessibility SignDoc Standard requires an Internet connection capable of the

This section provides the requirements for the following parts:

Hardware A server class system is required to run SignDoc Web in an enterprise

Accessibility 1 GB network minimum, configured at full duplex, is required for this

SignDoc Web, client side - Browser Client

Accessibility SignDoc Web requires an Internet connection capable of the equivalent

Languages supported GWT GUI available in:

SignDoc Web, client side - SignDoc Mobile

Accessibility SignDoc Web requires an Internet connection capable of the equivalent

Mobile Operating Systems Apple OS

Hardware System Requirement for Development

Software System Requirement for Development

Note: SignDoc SDK WinRT interface only supports Windows 10

Operating Systems Microsoft Windows

Mobile Operating Systems Apple OS

Operating Platforms for android-arm64v8a

Languages supported English

Hardware System Requirement for Development

Software System Requirement for Development

Mobile devices supported Pen S-Pen (requires device supporting S Pen)

Required 3rd Party for S-Pen support: Samsung S-Pen SDK

Languages supported English

Hardware System Requirement for Development

Software System Requirement for Development

Hardware System Requirement for Development

System Requirement for Deployment

Software System Requirement for Development

Mobile devices supported Pen no special pen is supported

Languages supported English

Hardware System Requirement for Development

Software System Requirement for Development

Operating Systems Microsoft Windows

Operating Platforms for linux-x86_64

Languages supported English

SignDoc Desktop setup

Hardware We recommend Standard Desktop CPU, at least 1 GB of RAM and 500

Languages supported GUI available in:

SignDoc Desktop application

Hardware We recommend Standard Desktop CPU, at least 1 GB of RAM and 500

Compatible Software SignDoc Device Support

SignDoc Adobe Reader

Hardware We recommend Standard Desktop CPU, at least 1 GB of RAM and 580

SignDoc Adobe Reader plugin

Hardware We recommend Standard Desktop CPU, at least 1 GB of RAM and 580