Manual Edm
Manual Edm
Manual Edm
Manager™ (EDM™)
▌ User’s Guide
Copyright
© 2010 Samsung Electronics Co., Ltd. All rights reserved.
This admin guide is provided for information purposes only. All information included herein is subject to change without any
notice.
Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this admin
guide.
• EDM™, SmarThru™, and SyncThru™ are trademarks of Samsung Electronics Co., Ltd
• Samsung and Samsung logo are trademarks of Samsung Electronics Co., Ltd.
• Microsoft, Windows, Internet Explorer and Windows Vista are either registered trademarks or trademarks of Microsoft
Corporation in the United States and other countries.
• All other brand, product and company names herein may be the trademarks of their respective owners.
REV. 2.00
Copyright_ 2
Contents
SYSTEM REQUIREMENTS
INTRODUCTION
Layout Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
PACKAGE CUSTOMIZATION
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Creating an Installation Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Modifying an Installation Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
REMOTE INSTALLATION
Creating Client Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Modifying Client Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Deleting a Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Deploying Packages to Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
AD DEPLOYMENT
Deploying Packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Contents_ 3
System Requirements
1.
The following are the system requirements for running Easy Deployment Manager:
REQUIREMENTS (RECOMMENDED)
OPERATING SYSTEM
CPU RAM FREE HD SPACE
Windows® XP Service Pack Intel® Pentium® III 933MHz 128 MB (256 MB) 1.5 GB
2 or higher (Pentium 4 1GHz)
Windows® Server 2003 Intel® Pentium® III 933MHz 128 MB (512 MB) 1.25 GB - 2 GB
(Pentium 4 1GHz)
Windows® Server 2008 Intel® Pentium® 4 1GHz 512 MB (2048 MB) 10 GB
(Pentium 4 2GHz)
Windows® Vista Intel® Pentium® 4 3GHz 512 MB (1024 MB) 15 GB
®
Windows 7 ® ®
Intel Pentium 4 1GHz 32-bit 1 GB (2 GB) 16 GB
or 64-bit processor or higher
Windows® Server 2008 R2 Intel® Pentium® 4 1GHz (x86) 512 MB (2048 MB) 10 GB
or 1.4GHz (x64) processors
(2GHz or faster)
Internet Explorer® 6.0 or higher is the minimum requirement for all Windows® operating systems.
Only users who have Domain Administrator rights can use Easy Deployment Manager.
System Requirements_ 4
System Requirements_ 5
Introduction
2.
Samsung provides convenient installation methods useful for administrators. Using Easy
Deployment Manager, administrators can remotely install device drivers to multiple client
computers. Administrators can also make their own installation packages for distribution.
Installation packages can consist of applications (e.g., SmartPanel) and/or driver configuration
files. These installation packages are packaged as MSI files or self-extracting EXE files prior to
distribution (using Package Customization) or during remote installation (using Remote
Installation or AD Deployment).
Layout Overview
This section describes the layout and button functionalities of the main screen.
Introduction_ 6
NO. ITEM DESCRIPTION
Introduction_ 7
Package Customization
3.
Overview
The Package Customization function allows administrators to create customized installation packages with the desired
installation and driver settings. Drivers and/or applications to be installed, assigned printers, sharing options, etc can all be
defined in the installation packages. The administrator can disable/enable or change default values for driver settings
according to the company’s policy.
You should select “Modify” to modify a package such as the Samsung Universal Print Driver that can be
downloaded from the web site.
3. Click on Next.
If you need to make changes to previous selections, click on Back.
Package Customization_ 8
4. Select the items to be included in the package.
5. Click on Next. If you need to make changes to previous selections, click on Back.
The “Configure Printer Driver” screen opens.
The Configure button only appears if the selected printer driver provides the driver configuration feature.
Samsung Universal Print Driver 2.02.03 or higher offers this feature
Package Customization_ 9
ITEM DESCRIPTION
Printer Driver Shows the drivers that are included in the package.
Configuration Status Displays whether or not the driver has been modified
(“Configured” or “Not Configured’).
Configure Click on this button to make changes to the driver’s
settings. See “Configuring Drivers.”
Reset Button Resets the drivers to their original settings.
6. Make any necessary changes to the drivers’ settings.
7. Click on Next. If you need to make changes to previous selections, click on Back.
The “Set Silent Installation mode” screen appears.
8. Select whether or not to use silent installation for the package by checking or not checking the “Set Silent Mode”
checkbox.
Silent installation mode means that the package will be installed without any user notification or interference. For
INF packages, the option is always selected.
Package Customization_ 10
9. Select how the printer is connected to your machine: locally through a USB port or via the network.
If the printer is a local printer, continue on to step 10; if the printer is a network printer, go to step 11.
10. For a locally connected printer, follow these substeps:
a. Select “Use a local printer connected on the client PC.”
Click on Next.
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If Silent Installation mode is turned on the “Set Printer Drivers” window opens.
ITEM DESCRIPTION
Package Customization_ 12
The “Configure the package file settings” window opens.
ITEM DESCRIPTION
Package Customization_ 13
The “Summary” window containing a summary of the package’s details will open.
e. Click on Next.
The “Create the software package” screen appears.
Package Customization_ 14
Once packaging in finished, the “Packaging Completed” screen appears
f. Select whether or not you want to open the package folder and click on Next.
The package is now ready to be deployed.
g. Skip to step 12.
11. Select “Search network printers.”
Package Customization_ 15
a. Select your search option.
ITEM DESCRIPTION
Search network printers automatically Select this option to search the entire network for any
connected printers.
Specify a network printer by host name or IP address Select this option if you want to search for one printer by
its host name or IP address. Select the “Check if you
want to select a specified network printer without
searching” checkbox if you don’t need to verify that the
printer is on the network.
Specify the IP address range (IPv4 only) Select this option to search within a specified range of IP
addresses for printers.
b. Click on Next.
Package Customization_ 16
If no printers are found on the network, the following screen will appear:
You can search again, view the help documentation, or go back and change your selection by using the respective
buttons. You may also get the following screen displaying a firewall warning:
Package Customization_ 17
If multiple printers are detected, the “Printers Found” screen will appear.
ITEM DESCRIPTION
Package Customization_ 18
The “Printer Confirmation” window appears.
Package Customization_ 19
ITEM DESCRIPTION
h. Click on Next.
Package Customization_ 20
The “Create the software package” screen appears.
i. Select whether or not you want to open the package folder and click on Next.
The package is now ready to be deployed.
Package Customization_ 21
Modifying an Installation Package
Package Customization also provides administrators with the ability to modify installation packages that have already
been created. Follow these steps to modify an installation package:
1. Click on Package Customization.
3. Click on Next. If you need to make changes to previous selections, click on Back.
Wait while the package loads.
Package Customization_ 22
4. Make changes to the package.
5. Click on Next.
If you need to make changes to previous selections, click on Back.
6. Select how the printer is connected to your machine: locally through a USB port or via the network.
If the printer is a local printer, continue on to step 7; if the printer is a network printer, go to step 8.
7. For a locally connected printer, follow these substeps:
Package Customization_ 23
a. Select “Use a local printer connected on the PC.”
The “Configure the package file settings” window opens.
ITEM DESCRIPTION
Package Customization_ 24
The “Summary” window containing a summary of the package’s details will open.
d. Click on Next.
The “Create the software package” screen appears.
Package Customization_ 25
Once packaging in finished, the “Packaging Completed” screen appears.
e. Select whether or not you want to open the package folder and click on Next.
The package is now ready to be deployed.
8. Select “Search network printers.”
a. Select your search option.
Package Customization_ 26
ITEM DESCRIPTION
Search network printers automatically Select this option to search the entire network for any
connected printers.
Specify a network printer by host name or IP address Select this option if you want to search for one printer by
its host name or IP address. Select the “Check if you want
to select a specified network printer without searching”
checkbox if you don’t need to verify that the printer is on
the network.
Specify the IP address range (IPv4 only) Select this option to search within a specified range of IP
addresses for printers.
b. Click on Next.
If no printers are found on the network, the following screen will appear:
You can search again, view an animated help guide, or go back and change your selection by using the respective
buttons.
Package Customization_ 27
You may also get the following screen displaying a firewall warning:
Package Customization_ 28
ITEM DESCRIPTION
Package Customization_ 29
The “Configure the package file settings” window opens.
ITEM DESCRIPTION
Package Customization_ 30
The “Summary” window containing a summary of the package’s details will open.
h. Click on Next.
The “Create the software package” screen appears.
Package Customization_ 31
Once packaging in finished, the “Packaging Completed” screen appears
i. Select whether or not you want to open the package folder and click on Next.
The package is now ready to be deployed.
Package Customization_ 32
Package Customization_ 33
Remote Installation
4.
Remote Installation provides the domain administrator with the ability to install drivers and
applications on remote client PCs. The deployment of packages using this button requires that
client PCs be in “groups.” The PCs in each group can then receive the same installation package
at once.
Remote Installation_ 34
3. Log on to the domain as an administrator then click on Next.
Remote Installation_ 35
Maximum of 50 clients per group.
5. Click on Next.
6. Select the packages to be sent to the group’s client computers.
Remote Installation_ 36
You can create a new package (see “Creating an Installation Package”) or add an existing package.
7. Confirm the group’s information and where the information will be saved.
Remote Installation_ 37
8. Click on Next. If any changes need to be made, click on Back.
9. You may at this point add more groups to the distribution list.
10. The packages will start to be sent to the selected group’s client computers.
Remote Installation_ 38
2. Select the group to modify and click on Edit Group.
Remote Installation_ 39
Maximum of 50 clients per group.
5. Click on Next.
6. Select the packages to be sent to the group’s client computers.
Remote Installation_ 40
You can create a new package (see “Creating an Installation Package”) or add an existing package.
7. Click on Next.
8. Confirm the group’s information and where the information will be saved.
Remote Installation_ 41
9. Click on Next. If any changes need to be made, click on Back.
10. The packages will start to be sent to the selected group’s client computers.
Deleting a Group
If a group is no longer needed, follow these steps to delete the group:
1. Click on Remote Installation
Remote Installation_ 42
2. Select the group to delete and click on Delete Group.
Remote Installation_ 43
2. Select the group from the list and click on Next.
4. Click on Next.
Remote Installation_ 44
5. Select the package to deploy.
6. Click on Next.
7. Confirm the group and package information and where to save the information.
Remote Installation_ 45
8. Click on Next.
9. Confirm the information again and click on Back if any changes need to be made.
10. Click on Next.
The packages will begin being sent to the selected PCs.
Remote Installation_ 46
Remote Installation_ 47
AD Deployment
5.
Deploying Packages
To deploy packages by using AD Deployment, follow these steps:
1. Click on AD Deployment.
AD Deployment_ 48
3. Select the packages to be deployed. If new packages need to be created, click on New Packages and see “Creating
an Installation Package.”
4. Click on Next. If any changes need to be made to previous selections, click on Back.
5. Set the deployment settings.
AD Deployment_ 49
ITEM DESCRIPTION
8. Click on Next. If any changes need to be made to previous selections, click on Back.
The package files will be created and deployed via Active Directory.
AD Deployment_ 50
AD Deployment_ 51
Driver Policy Deployment
6.
The Driver Policy Deployment is used to configure printer drivers and change the configuration of
installed printers.
Configuring Drivers
To configure a driver’s settings using the Driver Policy Deployment, follow these steps:
1. Click on Driver Policy Deployment.
ITEM DESCRIPTION
Printer Driver Shows the drivers that are included in the package.
Configuration Status Displays whether or not the driver has been modified
(“Configured” or “Not Configured’).
Configure Button Click on this button to make changes to the driver’s
settings. See Configuring Drivers.
Reset Button Resets the drivers to their original settings.
3. Click on Next.
ITEM DESCRIPTION
Save the printer driver policy to a file Selecting this option will enable the Save as file button.
Select a method for deploying the printer driver policy Selecting this option will activate the options for
distribution methods.
Through Active Directory Selecting this option will distribute the driver configuration
as a “Group Policy.” The deployed “Group Policy” will be
applied when users login.
It is recommended to run Easy Deployment
Manager from the PC that is logged in with Domain
Administrator rights; otherwise, use “RunAs”.
Using Remote Installation Selecting this option will distribute the driver configuration
by using remote installation.
Save as File Clicking on this button will save the settings as a
self-extracting EXE file. This file can be deployed by the
administrator to a web site or an internal deployment
system. Upon execution, the EXE file apply the changed
driver settings to the Samsung printer driver.
7. Click on Next.
If you selected “Through Active Directory,” see “Deploying Packages”; if you selected “Using Remote Installation,”
see “Deploying Packages to Groups”.
QUESTION/PROBLEM ANSWER
Client computers are not listed in the list when logging on Primary DNS addresses for all client computers should be
as a domain specified as your domain server. If the client computer is
turned off, turn it on.
"Cannot access" error message appears during domain Check if the C: drive folder is shared. The C: drive folder
remote installation. should be shared as “C$” to access remote client
computers.
When I execute the customized installer package, the If you want to install in silent mode, check the "Install the
welcome dialog appears and I need to select the options package as silent mode" check box in the “Summary”
again. window.
Connection Error Unable to bind the socket. [Port number:...] Restart the client computer.
Unable to listen the socket. [Port number:..]
Unable to connect to the client computer.
Client computer's socket is closed.
Setup Error Unable to access the default shared folder • Check if the C: drive folder is shared as
(C$) in the client computer. C$.
• Check if you can remotely access the
client computer’s C$ folder through a
network browser.
Unable to copy service files. Check if you can remotely access the client
computer’s C$ folder through a network
browser.
Unable to start the service on the client • Check whether the RMInstallService
computer. program is running from Services.
Windows Start > Control Panel >
Administrative Tools > Services
• If RMInstallService is stopped, restart it
and try remote installation again. If you
can’t restart RMInstallService, reboot
the client computer and try remote
installation again.
Unable to create thread for monitoring. Restart the client computer.
Unable to share folder on client computer. Check if the shared folder in the client
computer can be shared with full control.
Unable to copy Installation files.
Unable to execute the setup file normally. • Check if the same model’s installer is
running.
• Check if the installer is waiting for user
input.
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MESSAGE MEANING SUGGESTED SOLUTIONS
Unable to get profile N/A Check if the client computer’s environment
is supported for installation.
OS not supported
Internet Explorer not
supported
MSXML not supported
Insufficient free space
Not Administrator
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