Chapter 1: Maintenance, Upgrade and Repair
Chapter 1: Maintenance, Upgrade and Repair
Chapter 1: Maintenance, Upgrade and Repair
Troubleshooting Computers 2
Flowcharting 3
Safety Precautions 7
Upgrading Preparations 10
Objectives:
Understand the process of computer repair and maintenance.
Apply the safety precautions when handling components.
Troubleshooting Computers
There are various ways and different things that can go wrong
with your computer. But whatever it is, that is causing problem in
the computer, troubleshooting will be a process if deduction,
logic and some trial and error. However, whether the trouble is
easy or complex there are good practices to follow to ensure
proper repair and troubleshooting of the computer.
Types of Tools
There are tools that ate most commonly used for computer
hardware repair, maintenance and testing devices. Tools
should be properly cleaned, maintained and kept after every
use so that they will last long and always function properly.
Types of Tools
Hand tools
Electrostatic discharge (ESD) tools.
Cleaning tools
1. Electrostatic discharge (ESD) tools.
There are two ESD tools: the antistatic wrist strap and
the antistatic mat. The antistatic wrist strap protects
computer equipment when grounded to a computer
chassis. The antistatic mat protects computer equipment by
preventing static electricity from accumulating on the
hardware or on the technician.
2. Hand tools
Most tools used in the computer assembly process are small hand
tools. They are available individually or as part of a computer repair
toolkit. Toolkits range widely in size, quality, and price. Some
common hand tools and their uses are:
3. Cleaning tools
3. Make sure your hands are completely dry to avoid damaging any
mechanical parts as well as to avoid electrocution.
5. Before touching any part within the tower, put your hands against
another metal surface (such as the computer casing) to remove
static charge, which may damage sensitive devices.
7. Handle all parts with care. Place each piece you remove carefully
down onto a stable surface.
Disk cleanup
Windows XP offers a variety of utilities to keep your computer in
shape. Two of the utilities to use are the Disk Cleanup and the
Disk Defragmenter. These utilities are found in the Accessories
programs menu. Click on the Start button, All Programs, select
Accessories to display a drop down menu, and then select
System Tools menu. There you will see the Disk Cleanup and the
Disk Defragmenter. Click on the Disk Cleanup and then a pop
up menu will ask you which drive to clean. Some computers
may have more than one drive so choose a drive which is
normally labeled C or D drive. You will be shown files to delete.
Click OK to proceed. You will be asked to performs the action,
click Yes to continue. Disk Cleanup will clean your computer
memory and storage to give back valuable storage space.
Disk defragmenter
Another utility that is important in helping the hard disk
recognize itself and ensuring efficient operation is the Disk
Defragmenter. It has the same location as the disk cleanup
which is found under Accessories and System Tools. Simply
choose which drive to defragment and the highlighted drive
will process. The function of the Disk Defragmenter is just like
rearranging the files of your filing cabinet so that you will be
able to find and access files easily and efficiently. Well-
arranged files will make locating and getting them a lot easier
and faster. The same is true for computer; you command it to
do the same. Disk Defragmenter may be scheduled once a
week or once a month so that whatever clutter the computer
has will be recognized, resulting to fast loading of programs
and data.
• You can also find it by searching it in the start menu. Open start
menu and type device manager
Check performance status
•checking the current performance status of the computer is okay
or not. You can check it by opening the task manager in your
computer. Right click the task bar and select task manager.
•Check your ram and CPU consumption the easy way to look into
this is in the task manager in your computer right clicks the task bar
and selects task manager.
• Check your ram and CPU ager select the process tab from there
you can observe what program in use
Under the tools tab is the optimize and defragment drive click
the optimize select the main hard drive and click optimize use
your computer at a minimum To finish the fragment faster.
Check for windows update these updates are important for the
computer also update your program (Microsoft world google
chrome games etc.)
Objective:
Understand the process of troubleshooting computer systems
and components.
Turn off the computer and follow the steps before the
opening the computer for diagnosis and repair.
Check the RAM slot if a RAM is installed or the RAM is
connected properly.
If the problem with the RAM still continues, try to
replace it with a new RAM.
Problem with hard drive
The hard drive is not working if it does not load the installed
operating system. The first thing to do is to check the BIOS if it is
recognized or detected by the computer.
•To do a force shut down, press the power button until the computer
then off this option is not recommended for shutting down a
computer, only for emergency purpose.
•Use system restore to roll back from where the pc was at it best if
this solution works, you will know it is likely a software problem
•And the final option is wiping out the whole system by formatting it
and reinstalling windows if problem still exist after this, the. There is
something wrong with one of the hardware.
Problem with sound
Sound is one of the essential devices needed to produce and
transmit audio to the user, from the beep of the computer when you
turn it on, to playing of music in your computer.
•check if it plugged in the line out slot which is usually the color
green slot.
•Adjust the volume using the icon on the task bar that can be seen
on the monitor, ensuring that the mute icon is not selected.
•look at the keyboard locate the Num lock key and see if there is a
light if there is no light it is likely that the keyboard is defective.
•try using another keyboard if the Num lock key of the new
keyboard has still no light try plugging it to another USB slot
•if a function key a letter key or a number key on the keyboard is not
working properly then the keyboard is defective, therefore you have
to replace it with new one.
•on the desktop for the mouse pointer, once you have located it, try
moving the mouse. When it responds to the movement it is working.
• if the mouse pointer is moving too fast, you can adjust it in mouse
settings. Go to control panel and type in the search bar mouse then,
select mouse go to the pointer options tab and adjust it to your
desired pointer speed.
•you can also adjust the scroll speed under the wheel tab.
Problem with programs
Program installed in computer are helpful in doing project, editing
photos, listening to music, playing games, watching movies, and
many more. Essential programs such as adobe Photoshop, Google
Chrome, Microsoft PowerPoint, iTunes, etc., may not work or
suddenly crash ending up doing the work all over again. In order to
prevent these problems, do the following:
Objective:
Upgrading Preparation
Everyone wants to have a powerful, faster, updated, and energy-
efficient computer that can keep up with the latest programs.
Upgrading computer parts is almost like assembling computer but
you need to remove the existing parts and replace them with new
ones.
Before you start to install components that you will upgrade, you
have to know first how to open the computer case. In this example,
a mini table tower case with a height of 12 to 8 inches will used.
Opening the computer case:
1) At the back part of the case, look for screws locking both side
of the case
2) Remove the screws, usually only one side needs to be opened
and its screws can be easily removed
3) Carefully slide the cover backwards or lift the case. Do not
pullout the case q since the fan of the case is still connected to
the power supply
4) Unplug the power supply connecting to the fan cover
5) Upgrading Computer Components
RAM INSTALLATION
1) Now the injector clips are in the down position, align the
notches, then carefully but firmly press down the RAM until
you a hear click. Make sure the injector clips are in vertical
position and the RAM fully inserted.
2) put the computer case back and turn on the computer
CHECKING THE RAM
1) Once you turn on the computer basis, BIOS should recognize
the total RAM of the PC.
2) If you overlocked the BIOD, you can check it in the control
panel.
3) Then click system and security.
4) Under system, click VIEW AMOUNT OR RAM AND PROCESSOR
SPEED
5) Look for installed memory (RAM) under the system category
6) If the new installed RAM cannot be detected, repeat the step
again, if problem persists check the step in troubleshooting the
computer.
2. If you overlocked the BIOD, you can check it in the control panel.
Upgrading the CPU helps the computer perform and run faster.
Make sure that the CPU is compatible with the existing motherboard.
REMOVING THE PROCESSOR
1. Open computer casing to access the internal parts of the
computer.
2. Locate where the processor is installed. You can find it under the
CPU fan.
4. In the CPU fan, there are four pins holding the fan to the
motherboard. Twist all pins in the direction of the arrow then gently
remove the fan.
5. Now that the fan is out of the way, you can finally remove the
processor. First things are press down the latch and move it away
from the lock then lift up the cover. Finally, remove the processor
from the slot.
2. Close the CPU cover and press down the latch to lock it.
3. Place the new CPU fan over the processor and align the pins to
the holes. Then press down all four pins to look.
4. Finally, plug in the power cord in the labeled CPU_FAN slot in the
motherboard
Upgrading the Graphical/Video Card
Upgrading Graphical/Video card improves the quality and
performance of the graphics. It takes the load off the CPU and
memory to process images. Some PCI slots may vary, depending on
the year and model of the motherboard and graphic card. Make
sure that the Graphical/Video card is compatible with the existing
motherboard.
Video cards vary in size. Determine the size of your video card and
the space you have in your computer case. Determine also the
compatibility between motherboard and video card. Also, some
video card requires q higher wattage power supply.
4. Screw and cables which usually come with the hard drive.
5. This is how the new hard drive connection should look like.
6. If the hard drive does not load, check if the cables are connected
properly.
Before installing the new power supply, research and check the
required wattage of your computer system. in this example, 600
wattage of power is used.
1. Slide the new power back in, following the direction of the arrow.
2. Fasten the power supply into its proper place
4. Before plugging in the power supply, make sure what power outlet
required. in the example, it is needed to be plugged in an outlet of
230 volts, after you have check, you can now power up the
computer
5. If the computer does not boot up, check the power cord from the
outlet to the power supply if connected properly. Check your
extension if it is turned on. Check all the power cables if connected
properly to the motherboard and other parts of the computer.
Check if the power supply fan is spinning, if not, the power supply is
not working.