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Ms. Radha Parasuraman: Summary

The document provides contact information and a summary of services offered by Ms. Radha Parasuraman, who works independently from home providing various internet-based services such as documentation, data entry, article writing, website content creation, and online customer support. She has over 8 years of experience in quality assurance and process implementation in the IT and ITES industries. Samples of her work and references are available upon request.

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Radha Parasuraman Dhanarajan
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44 views

Ms. Radha Parasuraman: Summary

The document provides contact information and a summary of services offered by Ms. Radha Parasuraman, who works independently from home providing various internet-based services such as documentation, data entry, article writing, website content creation, and online customer support. She has over 8 years of experience in quality assurance and process implementation in the IT and ITES industries. Samples of her work and references are available upon request.

Uploaded by

Radha Parasuraman Dhanarajan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
You are on page 1/ 3

Ms.

Radha Parasuraman

Address: Old M99/1, New 28/1,


30th Cross Street Besant Nagar,
Chennai 600 090, TamilNadu
mailto:radhapd@gmail.com
FB and LinkedIn: radhapd@gmail.com
Mobile: (+91) 9382361271
Alternate Number (Mobile) (+91) 9677042134

Summary:
 Offering various kinds of internet based services from residence.
 I have a good command over English and can comfortably converse in Tamil, Hindi as well.
 I am regularly connected to the net from home through a home based broadband connection.
 https://www.facebook.com/GeneralContent/ and https://www.facebook.com/DwellingVentures/

Offering services in the nature of:


1. Documentation / Data Entry / Article Writing / Website Content.
2. Back-office / Archiving
3. Process setup and documentation
4. Proposal analysis and preparation
5. Resume building
6. Presentations Preparation,
7. Guest lecturing activities
8. Social activities
9. Net based testing of websites or portals
10. Educational Presentation Tutorials
11. MIS Presentations
12. Proposal analysis and feedback
13. Clerical activities and Data entry
14. Independent project / proposal reviews
15. Website testing
16. Data capturing
17. Sending Customer Mails and attending customer calls.
18. Online support or customer service jobs, chat interfacing.
19. Training material preparations
20. Specific research based assignments or Data collation

Deliverables:
By mail / Google Drive share / CD’s by Post

For more information and sample of work visit FB pages as below:


 www.facebook.com/GeneralContent
 www.facebook.com/DwellingVentures

References can be provided on request.

Private & Confidential Page 1 of 3


Snapshot of past:

EDUCATION

 B.Com Graduate of Madras University – passed out in 1996


 1 year Diploma in NIIT – completed in March 1997
 ISO 9001:2000 lead auditor

WORK EXPOSURE

Career Overview:

 8+ years of industry experience in QA – in IT AND ITES

 5 implementations of the ISO 9001:2000 standards and also been the Management
Representative for successfully taking the organization through the external audits.

 Core member in CMM and CMMI Implementations in 2 organizations but due to pre-natal
compulsions could not be part of the Final Assessment.

 Expertise in

o Analysis and drafting of proposal / tender


o Documentation
o Process definition
o Training
o Audit
o Client interfacing and non-technical- user interface coordination
o Process presentations to clients on pre-sales etc.

 On various occasions, participated in social events and college and organizational guest
lectures, debates, presentations.

 Exposed to the business of NBFC, IT, ITES, Realty. As a management representative and
a process implementer, have exposure in all support functions of an organization
including HR, Administration, Travel, Accounts etc.

Private & Confidential Page 2 of 3


Career Specifics:

1. Overseas Sanmar Financial Ltd. -Chemplast Sanmar Group, Chennai (1997-1999)


 As officer Systems - predominantly into software development and user interactions
specifically into requirements gathering, training on software solutions developed.
 Active participant in various debates, presentations, compeering programs including
the presentation program in the MMA as part of the team representing the Chemplast
Sanamr group.

2. Cybernet Software Systems, Chennai (1999-2002)


o As a Quality Assurance Executive promoted to the post of Manager of
Quality Assurance. Management Representative for the ISO 9001:2000
Implementation.
o Active participant in the Process Definition of group companies – Ready Test
GO and SlashSupport Private Limited.

3. iSoft, Noida (2002-2003 for 6 months), UP


 QA for the education specialized wing of the organization. Defining processes
and training.

4. Siemens Information Systems Limited (2003-2005), Gurgaon, Haryana


 Member of the Corporate Level “Productivity and Quality” Team.

 Define Processes and Mentor / train for the CMMI Level 5 Standard

 Plan, execute audits and ensure continuous process improvement

 In-charge of QA for SISL at Haryana, Maharashtra and West Bengal Region

 Update Management

 CMMI Level V Implementation

5. Own and Run a Realty Consultancy – Dwelling Ventures (2008-till now), Chennai

Private & Confidential Page 3 of 3

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