®

PC4020 v3.3 • Instruction Manual

WARNING: This manual contains information on limitations

regarding product use and function and information on the
limitations as to liability of the manufacturer. The entire
manual should be carefully read.
FCC COMPLIANCE STATEMENT
CAUTION: Changes or modifications not expressly approved by Digital Security Controls Ltd. could void
your authority to use this equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
• Re-orient the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/television technician for help.
The user may find the following booklet prepared by the FCC useful: “How to Identify and Resolve Radio/
Television Interference Problems”. This booklet is available from the U.S. Government Printing Office,
Washington D.C. 20402, Stock # 004-000-00345-4.

IMPORTANT INFORMATION
This equipment complies with Part 68 of the FCC Rules. On the side of this equipment is a label that contains,
among other information, the FCC registration number of this equipment.
NOTIFICATION TO TELEPHONE COMPANY The customer shall notify the telephone company of the
particular line to which the connection will be made, and provide the FCC registration number and the ringer
equivalence of the protective circuit.
FCC Registration Number: F53CAN-20836-AL-E
Ringer Equivalence Number: 0.1B
USOC Jack: RJ-31X
TELEPHONE CONNECTION REQUIREMENTS Except for the telephone company provided ringers, all
connections to the telephone network shall be made through standard plugs and telephone company provided
jacks, or equivalent, in such a manner as to allow for easy, immediate disconnection of the terminal equipment.
Standard jacks shall be so arranged that, if the plug connected thereto is withdrawn, no interference to the
operation of the equipment at the customer’s premises which remains connected to the telephone network shall
occur by reason of such withdrawal.
INCIDENCE OF HARM Should terminal equipment or protective circuitry cause harm to the telephone
network, the telephone company shall, where practicable, notify the customer that temporary disconnection of
service may be required; however, where prior notice is not practicable, the telephone company may
temporarily discontinue service if such action is deemed reasonable in the circumstances. In the case of such
temporary discontinuance, the telephone company shall promptly notify the customer and will be given the
opportunity to correct the situation.
ADDITIONAL TELEPHONE COMPANY INFORMATION The security control panel must be properly
connected to the telephone line with a USOC RJ-31X telephone jack.
The FCC prohibits customer-provided terminal equipment be connected to party lines or to be used in
conjunction with coin telephone service. Interconnect rules may vary from state to state.
CHANGES IN TELEPHONE COMPANY EQUIPMENT OR FACILITIES The telephone company may
make changes in its communications facilities, equipment, operations or procedures, where such actions are
reasonably required and proper in its business. Should any such changes render the customer’s terminal
equipment incompatible with the telephone company facilities the customer shall be given adequate notice to
the effect modifications to maintain uninterrupted service.
RINGER EQUIVALENCE NUMBER (REN) The REN is useful to determine the quantity of devices that you
may connect to your telephone line and still have all of those devices ring when your telephone number is called.
In most, but not all areas, the sum of the RENs of all devices connected to one line should not exceed five (5.0).
To be certain of the number of devices that you may connect to your line, you may want to contact your local
telephone company.
EQUIPMENT MAINTENANCE FACILITY If you experience trouble with this telephone equipment, please
contact the facility indicated below for information on obtaining service or repairs. The telephone company
may ask that you disconnect this equipment from the network until the problem has been corrected or until you
are sure that the equipment is not malfunctioning.
Digital Security Controls Ltd. 160 Washburn St., Lockport, NY 14094
 Table of Contents
Introduction 3
Section 1: General System Operation 4
1.1 Getting to Know Your System ........................................... 4
1.2 Arming Your System ........................................................... 5
1.3 Alternate Arming Methods ................................................ 6
1.4 Disarming Your System ...................................................... 7
1.5 Alarm Memory ..................................................................... 8
1.6 What to Do If An Alarm Sounds ....................................... 8
1.7 Bypassing Zones .................................................................. 9
1.8 Viewing Trouble Conditions ............................................ 10
Section 2: Access Codes 11
2.1 Programming A New Access Code ................................. 11
2.2 Modifying an Existing Code ............................................ 13
2.3 Changing User Code Options .......................................... 14
2.4 Access Code Label Options .............................................. 14
2.5 Deleting an Existing Code ................................................ 16
2.6 Special Codes ...................................................................... 16
2.7 Installer Programmed Codes ........................................... 17
Section 3: System Administration 18
3.1 Turning on Quick Arm ...................................................... 18
3.2 Turning on Quick Exit ....................................................... 18
3.3 Controlling Automatic Arming ....................................... 18
3.4 Setting the Time and Date ................................................ 19
3.5 Activating Door Chime ..................................................... 20
3.6 Viewing the Event Buffer .................................................. 20
3.7 [*][7] Command Outputs 1-8 ........................................... 20
3.8 Changing Keypad Settings ............................................... 21
3.9 Downloading Options ...................................................... 21
3.10 PC-LINK Enable Option ................................................... 22
3.11 Audio Options .................................................................... 22
3.12 Turning Background Music On or Off ........................... 22
Section 4: Access Control 23
4.1 About Access Card Readers (PC4820 Modules) ............ 23
4.2 Programming Access Cards (PC4820 Modules) .......... 24
4.3 Searching Using Access Card Numbers
(PC4820 Modules) ............................................................. 26
4.4 Adding User Telephone Numbers
(PC4850 Modules) ............................................................. 26
4.5 Adding Tenant Codes for Users (PC4850 Modules) ..... 27

1
 Table of Contents

Section 5: Testing and Maintenance 28

5.1 Performing a Walk Test ..................................................... 28
5.2 Performing a System Test ................................................. 29
5.3 Performing a Lamp Test (PC4216) .................................. 29
5.4 System Maintenance .......................................................... 29
Section 6: Fire Safety 30
6.1 Fire Alarm Operation ........................................................ 30
6.2 Guidelines for Locating Smoke Detectors ...................... 30
6.3 Household Fire Safety Audit ........................................... 32
6.4 Fire Escape Planning ......................................................... 32
Appendix A – Special Characters 34

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 Introduction
About Your Security System
Your DSC security equipment has been designed to give you the greatest
possible flexibility and convenience. The LCD keypad will guide you
through each operation with English language prompts. The keypad
provides audible feedback each time a key is pressed; with unique audible
sequences, it will also signal system troubles and other indications of
system status.
Read this manual carefully and have your installer instruct you on your
system’s operation. Become familiar with the features that have been
implemented on your system. All users of this system should be equally
instructed in its use.
About this Manual
This manual is a thorough explanation of all system functions, including
troubleshooting and programming access codes in addition to performing
basic system functions. Most users of the system will not need to know
all of this information. The first section of this manual, titled “General
System Operation,” explains general system concepts and instructs the
user on how to arm and disarm the system and bypass zones. Photocopy
this section and distribute it to general users of the system. The remaining
sections of the manual are reserved for more detailed system information.
Fire Detection
This equipment is capable of monitoring fire detection devices such as
smoke detectors and providing a warning alarm if a fire condition is
detected. Good fire detection depends on having adequate numbers of
fire detectors placed in appropriate locations. This equipment should be
installed in accordance with NFPA 72 (NFPA, 1 Batterymarch Park,
Quincey MA 02269). Carefully review the “Fire Escape Planning”
guidelines in this manual.
NOTE: Your installer must enable the fire detection portion of this
equipment before it will work.
Monitoring
This system is capable of transmitting alarms, troubles, and emergency
information over telephone lines to a monitoring station. If you
inadvertently initiate an alarm, immediately call the monitoring station
to prevent an unnecessary response.
NOTE: Your installer must enable the monitoring function before it
will work.

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 Section 1: General System
Operation

1.1 Getting to Know Your System

Your security system is made up of a control panel, one or more keypads
and various detectors and sensors. The control panel will be mounted
out of the way in a utility room or basement. The metal control cabinet
contains the system’s electronics and stand-by battery. There is normally
no reason for anyone except an installer or service person to have access
to the control panel.
The keypads each have an audible indicator, an alphanumeric liquid
crystal display (LCD), status lights and command entry keys. The keypad
is used to send commands to the system and to display the current system
status. Each keypad will be mounted in convenient locations inside the
protected premises, near designated points of entry/exit.
Zones and Partitions
The protected premises has been divided by your installer into zones and
partitions. A zone is an area of protection that has one or more detection
sensors connected to it (motion detectors, glassbreak detectors, door
contacts or shock sensors). A single zone might be a room, a hallway or a
door or window. Two or more of these zones will be linked together by
the control panel to form a partition.
A partition is a region of the protected premises. A partition can be armed
and disarmed independently from other partitions. All of the partitions
together form the entire system.
Some zones will belong to more than one partition, such as points of entry/
exit and hallways. These are called global zones because they are not
assigned to a single partition.
Access Codes
As a user of the system, you will be assigned a 4- or 6-digit access code.
Access codes are used to arm and disarm the partition(s) to which they
are assigned. Some access codes can perform additional system functions,
such as programming system options and bypassing zones.
Your access code may not allow you to access certain system functions.For
instance, if your code is only allowed to arm and disarm Partition 1, you
will not be able to arm or disarm other partitions, or the entire system.

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 Section 1: General System Operation

Keypads
Several LCD keypads will be installed throughout the protected premises,
usually one at each entry/exit door. Some keypads are programmed only
to access a single partition. These are called partition keypads.
keypad. A global keypad can
If required, the system may have a global keypad
access any partition. When you enter your access code at a global keypad,
you will be asked which partition you would like to arm. The keypad
will only offer the partitions available for your access code.
The keypad will display the message “Enter Your Access Code” when it
is not in use. Sometimes, it may display the time and date. Whatever the
display, enter a valid access code on the keypad to access the system.
Audio Help
If your security system has an audio matrix module (PC49XX and intercom
stations) and an Escort4580 connected, it can provide step-by-step audio
instructions through the intercom stations. Access the help function by
pressing and holding for 2 seconds the "Help" button on any system
keypad. The system will prompt you over the intercom stations.
NOTE: If a user is accessing the Escort locally over the telephone line,
the Help button will not work.

1.2 Arming Your System

1. Prepare the partition to be armed by closing all protected doors and
windows. Also, stop any movement in areas covered by motion
detectors.
2. If the time and date appears on the LCD keypad display, press the
[#] key. The “Enter Code to Arm System” message should appear. If
the display reads “Secure System Before Arming,” ensure that all
doors and windows have been shut and that all motion has ceased.
3. When you see the “Enter Code to Arm System” message, enter your
4- or 6-digit access code. If the access code was entered incorrectly,
the keypad will beep steadily for two seconds.
For Single-Partition Access Codes
When a single-partition access code is entered, the system will only arm
the partition your code has access to. The “Exit delay in Progress” message
will be displayed, the Armed light will turn on, and the keypad will beep
three times quickly. The exit delay will begin, providing up to two minutes
for you to exit the partition without causing an alarm.
Exit the premises through the designated exit/entry door. A timer will
appear in the right side of the LCD keypad display indicating the
remaining time in the exit delay period. When the allowed exit time
expires, the partition will be armed. The message “Enter Code to Disarm
System” will appear on the keypad.

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 For Multi-Partition Access Codes
When a multi-partition access code is entered, you must tell the system
which partition(s) you wish to arm. The system will only offer to arm the
partitions for which your code is programmed. Once you have entered
your code, the display will read:
(0) TO ARM <>
(Partition Label) R
The lower right hand corner of the display will show the partition status
using the letter “R” for the partitions which are Ready to be armed, “A”
for the partitions which are already Armed and “N” for those partitions
which are not yet secured. To arm the partition indicated on the display,
press the number in parentheses (in this case, [0]) or press the [*] key. The
exit delay will begin, providing a period of time for you to exit the partition
without causing an alarm. Once the exit delay has expired, the partition
will be armed.
If you wish to arm another partition, use the arrow (< >) keys to scroll
though the partitions available to be armed by your access code. To select
a partition, enter the number indicated in parentheses, or press the [*]
key. If you have selected another partition, the keypad will display the
following message:
Select (0) <>
Arm Partition R
To arm the partition, enter the number indicated in parentheses, or press
the [*] key. The exit delay will begin in the other partition and the keypad
will read:
Exit Delay
In Progress
This display will remain for a few seconds until the keypad returns to the
previous “(0) To Arm…” display.

1.3 Alternate Arming Methods

Away Arming
Arming the system in the Away mode will have all interior zones and
perimeter zones active. If motion is detected in the interior zones, or if
one of the perimeter zones is violated, the alarm sequence will begin. To
arm in the Away mode, enter your access code, select the partition(s) to
be armed and exit the premises through a designated exit/entry door.
The system will recognize that you have left the premises. Once the exit
delay expires, the system will be armed in the Away mode.

6
 Section 1: General System Operation

Stay Arming
This feature, if enabled, will allow you to arm the perimeter zones while
leaving some interior zones inactive so that you can remain on the premises
while the system is armed. When you enter your access code to arm the
system and do not exit the premises through a designated exit/entry door,
the system will arm in the Stay mode, automatically bypassing the interior
zones.
The interior zones can be reactivated at any time by entering [*][1] at any
keypad. If you reactivate the interior zones, be sure that you do not enter
areas not protected by motion detectors. To access areas protected by
motion sensors, you must enter your security code to disarm the system.
Arming Without Entry Delay
The entry delay is the period during which someone may enter an armed
area without causing an alarm, providing time to get to a keypad to disarm
the system. If you wish to arm your system without the entry delay, enter
[*][9] then your access code. The Armed light will flash as a reminder
that the system is armed and has no entry delay. The system will bypass
the interior zones. An entry through any exit/entry door will create an
instant alarm.
Quick Arm
When the Quick Arm feature is enabled, you can arm the system by
pressing [*][0], instead of your access code.
Please note that pressing [*][0] will only allow you to arm the system; to
disarm, you must enter a valid access code. Your system administrator
will inform you if the Quick Arm feature has been enabled on your system.

1.4 Disarming Your System

1. Enter the premises through a designated exit/entry door. Entering
the premises through any door not designated as a point of entry
will cause an immediate alarm. As soon as the exit/entry door is
opened, the keypad sounder will beep and the entry delay will begin.
The entry delay provides up to 255 seconds to disarm the system.
2. Go to the keypad and enter your access code. If you make an error
when entering the code, press the [#] key and enter the code again.
The Armed light will turn off and the keypad buzzer will stop. A
valid access code must be entered before the entry delay time expires.
If an alarm occurred while the panel was armed, the “View Memory”
message will be on the display with the zone name for the zone that caused
the alarm. The display will keep those messages on for two minutes or
until the [#] key is pressed. The keypad will then return to it’s idle state.

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 Disarming Another Partition
If you have a multi-partition access code, you can disarm other partitions
before entering them. To disarm another partition, enter your access code.
The keypad display will read:
(0) TO ARM <>
(Partition Label) R
Use the arrow (< >) keys to scroll to the partition you wish to disarm.
Remember that only partitions to which your access code is assigned will
be displayed. If the partition you have selected is armed, the letter “A”
will appear on the bottom right-hand corner of the display, as in the
following example:
(2) TO SELECT < >
(Partition Label) A
To disarm the partition, press the number in parentheses (in this case, [2])
or press the [*] key.

1.5 Alarm Memory

To view alarms that occurred while the system was armed, press [*] then
[3]. Alarms caused during the last armed period will be displayed. Press
[#] when you have finished viewing alarms to exit the alarm memory mode.
NOTE: Tamper alarms will not be shown in alarm memory display.

1.6 What to Do If An Alarm Sounds

Fire Alarm
If your system has been installed with fire detectors, a fire alarm will be
indicated by a pulsing siren.
If you hear a fire alarm, follow your emergency evacuation plan
immediately (see Section 6.5 “Fire Escape Planning”).
Intrusion Alarm
An intrusion alarm will be indicated by a continuous bell or siren.
You can silence an intrusion alarm by entering a valid access code. If the
alarm was unintentional, call local authorities immediately to avoid an
unnecessary response.
You can determine the source of the alarm by entering the alarm memory
mode. Once the source of the alarm has been corrected, the panel can be
restored to its original armed state.

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 Section 1: General System Operation

1.7 Bypassing Zones

You can use zone bypassing when access is needed to part of the protected
area while the system is armed. Zones which are temporarily out of service
due to damaged wiring or contacts may be bypassed to allow system
arming until repairs can be made.
Bypassed zones will not cause an alarm. Zones cannot be bypassed once
the system is armed. Bypassed zones are automatically canceled each time
the system is disarmed and must be reapplied before the next arming.
NOTE: For security reasons, your system administrator may program
the system to prevent you from bypassing certain zones.
Bypassing zones reduces your security protection. If you are bypassing a
zone due to damaged wiring or contacts, please notify your system
administrator or call a service technician immediately so that the problem
can be resolved and your system returned to proper working order.
To bypass zones:
1. Enter [*] [1]. You may be required to enter your access code.
2. A menu will outline the various bypassing options. Use the arrow (<
>) keys to scroll through the options. When you find the correct
option, press the [*] key to select it, or press the corresponding
number in parentheses. The bypassing options are as follows:
[0] Bypass Open Zones – This section will only display the zones which
are currently open or bypassed. Use the arrow (< >) keys to scroll through
these zones. Zones that are open will be indicated by an exclamation (!)
mark in the lower right hand side of the keypad display. To select a zone
to be bypassed, press the [*] key. A “*” will appear next to the zone label
to indicate that the zone has been bypassed. When you are done selecting
zones, press [#] to exit.
[1] Bypass Zones – This selection takes you immediately to bypassing
zones. Use the arrow (< >) keys to find the zone to be bypassed and press
the [*] key to select it. A “*” will appear next to the zone label to indicate
that the zone has been bypassed. When you are done selecting zones,
press [#] to exit.
[2] Clear Bypasses – This selection will allow you to turn bypassing off
for all of the zones in your partition.
[3] Recall Bypasses – This selection will automatically bypass the same
group of zones which were bypassed the last time the partition was armed.
[4] Previous Menu – This selection will return the display to “Enter Code
Previous
to Arm System.” From here, you will be able to arm the system.

9
1.8 Viewing Trouble Conditions
The alarm control panel continuously monitors a number of possible
trouble conditions. If one of these conditions occurs, the keypad Trouble
light will turn on and a beeping sound will be heard every 10 seconds.
Press the [#] key to silence the keypad. The Trouble light will stay on until
the trouble is cleared.
To view which trouble conditions are present:
1. Enter [*] [2] at any keypad.
2. Use the arrow (< >) keys to scroll through the list of trouble
conditions:
If AC T Trrouble is present, the system has lost its power. This trouble may
be due to a power outage and should be cleared once the power is restored.
If the power on the premises is running normally and the trouble condition
persists, call your installer for service.
If TLM TTrrouble is present, there is a problem with the telephone line. If
the telephones on the premises are running normally and the trouble
condition persists, call your installer for service.
Any other trouble condition will require the assistance of your installer.
As soon as a trouble condition occurs, call your installer to have the
problem corrected as soon as possible.

10
 Section 2: Access Codes
Access codes are used to arm and disarm the system as well as to access
system functions. There are many different codes available on the system.
The Grand System Master Code will be able to perform all system
functions. This includes zone bypassing, activating outputs enabling user
options and programming access codes. The Grand System Master Code
is access code 0001. Normally, only your installer can change this code.
Please ask your installer if you wish to be able to alter this code.
The following sections explain how to program new codes and modify
existing codes. All access code options will also be described.

2.1 Programming A New Access Code

This section describes the basic aspects to programming an access code:
• How to select a new access code for programming
• How to program the 4- or 6-digit code
• How to program the user’s name to identify the code
• How to select the partitions the code will be active on
To select a new access code for programming, perform the following steps:
1. Enter [*][5] followed by a Master Code.
2. The display will read:
Select (0) < >
User No. Search
Press [0] or [*].
3. The display will read:
Sel. Code (0001) < >
User 1
User 1 (Access Code 0001) is the System Master Code. Your installer
may already have programmed this code. Use the right arrow (>)
key to scroll to the code you wish to program (for example, access
code 0002). Press [*] to select the code.
4. The display will read:
Select (0) < >
Program Code
This is the Program Code menu
Program menu. Use the right arrow (>) key to scroll
though each display in the Program Code menu. Each display
pertains to a different aspect of access code programming, including
the three listed below. To select any menu item for programming,
press [*].

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 Program Code
You will need to program a four-digit code for each user. Six-digit
access codes are also available. Talk to your installer if you require six-
digit access codes on your system.
To program the code for the new access code, perform the following:
1. From the Program Code menu, use the arrow keys to scroll to the
first message: “Select (0) Program Code.” Press [0] or [*] to program
the access code.
2. The display will indicate “Enter Digits” followed by “AAAA.” This
is the default setting for the access code. Enter a new four- or six-
digit code.
3. Press [#]. The display will return to “Select (0) Program Code.” The
new code has been programmed.
NOTE: Do not program access codes that can be easily guessed and
will compromise the security of your system (e.g. 1111 or 1234).
NOTE: Your installer may have set up your system to prevent you
from programming the same access code for more than one user.
Edit User Name
You can program a name for each user. This name is displayed on the
keypad when you are editing access codes, and is also shown in the event
buffer for the system. If a PC4850 Telephone Access module is connected
to the system, the User Name will be displayed on the PC4850 LCD screen
for visitors.
To program the user name for the new access code, perform the following:
1. From the Program Code menu, use the right arrow (>) key to scroll
to the following display:
Select (2) < >
Edit User Name
2. Press [2] or [*].
3. The display will read “Program Name.” For access code 0002, the
default name will be “User 2.” Enter the new access code name using
the number keys in the following manner:
The letters of the alphabet have been divided up among the 1 to 9 number
keys on the keypad as follows:
[1] = A, B, C, 1 [2] = D, E, F, 2 [3] = G, H, I, 3 [4] = J, K, L, 4
[5] = M, N, O, 5 [6] = P, Q, R, 6 [7] = S, T, U, 7 [8] = V, W, X, 8
[9] = Y, Z, 9, 0 [0] = Space
For example, if you press the [4] key once, the letter “J” will appear above
the cursor on the display. Press the [4] key again, the next letter “K” will
appear, and so on. If a different number key is pressed, the cursor will
automatically move to the right one space. To erase a character, use the [<]
[>] keys to move the cursor under the character, then press the [0] key. (See
section 2.4 for other options available when programming user names.)

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 Section 2: Access Codes

NOTE: If a user does not want their name listed on the PC4850 display,
but does want to have an access code, you can put a “!” at the
beginning of the user name. To enter a “!”, press [*], then scroll to
the message “ASCII Entry”. Press [*], then enter [033*].
4. Once the new name has been entered, press [#]. The display will
return to “Select (2) Edit User Name.”
Edit Partition Mask
Your installer has divided the system into partitions. The system may
contain one or more partitions. In order for an access code to function,
you must program which partitions the code will be active on. If your
system only has one partition, you must activate the code for partition 1.
To program partition access for the new access code, perform the following:
1. From the Program Code menu, use the right arrow (>) key to scroll
to the following display:
Select (6) < >
Edit Part. Mask
2. Press [6] or [*]. The display will read “Select Toggle < >.” Partition 1
will be displayed, followed by the letter “N.” This means that
Partition 1 is not available for that code. Press [*] to select Partition 1
(Y). The [*] key will alternately enable (Y) and disable (N) the partition
for the selected code.
3. Use the right arrow (>) key to scroll to the next partition on the system.
Press [*] to enable or disable the partition. Repeat this step for the
rest of the partitions on the system until the desired partition access
has been granted for the selected code.
4. Press [#] once you have finished programming the partition mask
for the code. The display will return to “Select (6) Edit Part. Mask.”

2.2 Modifying an Existing Code

To modify an existing code, you must first search for it using one of two
methods: search by user number or by user name.
To search for the code by user number
number, perform the following:
1. Enter [*][5] followed by a Master code.
2. The display will read:
Select (0) for
User Number Search
Press [0] or [*].
3. Enter the access code number and press [*] to continue programming.
You can also use the arrow (< >) keys to scroll to the desired number.
To search for the code by user name
name, perform the following:
1. Enter [*][5] followed by a Master code.
2. The display will read “Select (0) for User Number Search.” Use the
right arrow (>) key to scroll to the following display:

13
 Select (1) for
User Name Search
Press [1] or [*].
3. The first letter of the access code name using the corresponding
number key. For example, for John, enter the letter “J” by pressing
the [4] key once.
4. The keypad will display the first available name starting with the
selected letter. Use the right arrow (>) key to scroll through
subsequent names.
5. Once the appropriate user name is displayed, press [*] to continue
programming.
Once the code has been selected, the Program Code menu will be shown.
Reprogram the access code, code label or partition access using the steps
outlined in Section 2.1 “Program a New Code”.

2.3 Changing User Code Options

User code options determine which system features the code will be able
to access. Table 2-1 shows all of the available access code options. The
table also indicates which options are enabled by default for each type of
code.
To change the user options for a code from its default settings, perform
the following:
1. Enter [*][5] followed by a Master code.
2. Locate the code using one of the code searching methods (see Section
2.2). Press [*] to select.
3. Use the right arrow (>) key to scroll to the following display:
Select (5) < >
Edit User Opt’s
Press [5] or [*].
4. Use the arrow (< >) keys to scroll through each option. Press [*] to
turn each option on (Y) or off (N).
5. When the desired options have been programmed, press [#].

2.4 Access Code Label Options

In Section 2.1, you learned how to program the access code label (“Program
User Name”). There are other options available when programming labels.
When programming the label, press the [*] key for the options menu. Use
the arrow (< >) keys to scroll through each option. Press the [*] key to select.
The available options are:
• Clear Display: Selecting this option will clear the entire code label.
• Clear to End: This will clear the display from the character where
the cursor was located to the end of the display.
• Change Case
Case: This will toggle the letter entry between uppercase
and lowercase letters.

14
 Section 2: Access Codes

Table 2-1: Access Code User Options Default Settings*

GM 2M SM S AC
System Master
Yes
Select this option to program a System Master Code
Supervisor
Select this option to program a Supervisor code. You must Yes. Yes
also program the partition mask for this code.
Arm
Yes Yes Yes Yes Yes
Allows arming of the assigned partition(s).
Disarm
Yes Yes Yes Yes Yes
Allows disarming of the assigned partition(s).
Bypass
Yes Yes Yes Yes Yes
Allows bypassing of zones on the assigned partition(s).
Command Output
Allows activation of a [*][7][X] command output when an
Yes Yes Yes Yes Yes
access code is required. For more information, ask your
installer.
Duress Pulse
Select option for Duress codes only (See "Special Codes")
One-Time Use
Select option for One-Time Use codes only (see "Special
Codes")
Escort4580 Access
Allows access to the Escort4580 Audio Assistant, if Yes Yes Yes Yes Yes
installed.
Global Access
Yes Yes Yes Yes Yes
Allows use of a Global keypad.
Partition Select Menu
Allows all accessible partitions to be viewed when the Yes Yes Yes Yes Yes
code is entered.
Card Valid (For Access Control Systems only. See Section
Yes Yes Yes Yes Yes
4.2 "Access Card Programming")
Privilege Card (same as previous) Yes Yes
Wait for Prvl (same as previous)
Silence Fire
Allows the user to silence and reset any Fire Alarms on the
Yes Yes Yes Yes Yes
selected partitions by entering their access code on the
partition keypad.
T-Code
T-codes can be turned on or off by partition using the
Special - T-code function key.
Telephone Number
If a PC4850 Telephone Entry module is connected,
enter a 12-digit telephone number for each user. See
section 4.4 for more information.
Tenant Code
If a PC4850 Telephone Entry module is connected,
enter a 4-digit tenant code (tenant codes cannot start
with 0). See section 4.5 for more information
* Code abbreviations: GM = Grand System Master; 2M = Second Master;
SM = System Master; S = Supervisor; AC = Access Code (default).
The options for the Grand System Master and Second Master codes cannot be changed
from their default settings.
. For the System Master code, the supervisor option changes to Yes after you exit access
code programming.

15
 • ASCII Entry: This is for entering uncommon characters. Use the
arrow (< >) keys to scroll through the available characters. Each
character will be displayed along with the corresponding 3-digit
ASCII number. If you know the character’s 3-digit number, enter it.
Press the [* ] key to enter the character into the code label. See
Appendix A at the back of this manual for a list of the available ASCII
characters.
2.5 Deleting an Existing Code
An access code may be erased in two parts. First, all data pertaining to
the code may be deleted (access code, user options, partition access, etc.).
The access code label is erased separately.
To delete all access code data from an existing code, perform the following:
1. Enter [*][5] followed by a Master code.
2. Locate the code using one of the code-searching methods (see Section
2.2 “Modifying an Existing Code”). Press [*] to select.
3. Use the right arrow (>) key to scroll to the following display:
Select (1) < >
Erase Data
4. Press [1] or [*]. All data pertaining to the access code, except the
access code name, will be erased.
To delete the access code name from an existing code, perform the
following:
1. Enter [*][5] followed by a Master code.
2. Locate the code using one of the code-searching methods (see Section
2.2 “Modifying an Existing Code”). Press [*] to select.
3. Use the right arrow (>) key to scroll to the to “Select (2) Edit User
Name” and press [*].
4. The display will indicate the current name. Press [*].
5. The display will read “Select (0) Clear Display.” Press [*]. The access
code name will be erased.
6. Follow the instructions outlined in Section 2.1 to program a new
label, or press [#] until you have exited access code programming.
2.6 Special Codes
The following are special codes. Selecting the corresponding user option
will program each code (see Section 2.3 “Change User Code Options”).
System Master Codes
System Master codes have access to all partitions on the system. These
codes can be used to program other access codes, except for other System
Master codes. For a list of the other user options that are enabled for this
code, see Table 2-1.
Supervisor Codes
The supervisor code can be used to program other access codes that are
only to be active on the supervisor’s partition. Users with Supervisor codes
cannot program other Supervisor codes, or System Master codes. For a list
of the other user options that are enabled for this code, see Table 2-1.
16
 Section 2: Access Codes

Duress Codes
If the “Duress” user option is enabled, the code will become a Duress
code. When this code is entered, the system will send a duress signal to
the monitoring station. Make sure that the Arm and Disarm user options
are also enabled for this code.
One-time Use Codes
If the “One-time Use” option is enabled, the code will become a One-time
Use code. The code can be used to disarm assigned partitions. When a
user arms the system using a One -Time Use code, the panel will erase the
code once the Exit Delay expires; after this time, the code cannot be used
again. Make sure that the Arm and Disarm user options are also enabled
for this code.
Log Only Codes
A “Log Only” code will only create an entry in the event buffer when
entered at a keypad. Example: a log-only code may be used by a guard to
record the time that they checked each area of the premises.
To create a log-only code, disable all the access code options for the code.
Temporary Codes
A “Temporary code” is an access code that can be turned on or off by
partition using the “T-Code” function key. Any code with the temporary
code attribute enabled will work this way.
To turn temporary codes on for a partition, press and hold the “T-Code”
function key at a keypad assigned to the partition. You may need to enter
an access code after pressing the “T-Code” key.
If enabled for your access code, you can also turn temporary codes on
and off for any partition by entering [*][6][access code][0][3].

2.7 Installer Programmed Codes

These are access codes that are programmed by your installer. Talk to
your installer for more information regarding these codes.
• Second Master Code: This code has the same properties as the System
Grand Master code. Only your installer can program this code.
• Walk Test Code: The Walk Test code is used to access the walk test
Test
mode. See Section 5.1 “Walk Test” for instructions on performing a
walk test.
• Guard Code: This code is only valid when a partition is disarmed
and for a programmed amount of time after a partition is armed
using the Guard code. Only your installer can program the Guard
code.

17
 Section 3: System Administration
NOTE: To enter the [*][6] menu, you may need to enter an access
code that has the “System Master” or “Supervisor” option enabled.

3.1 Turning on Quick Arm

Keypad Command: [*][6][Access or Master Code][0][0]
This option will allow users to arm the system by entering [*] [0] at any
keypad, instead of entering an access code. To turn this feature on, perform
the following:
1. Press [*] [6] [access or master code].
2. Use the arrow keys (< >) to scroll to the Toggle Options menu. Press
[0] or [*].
3. Use the arrow keys (<>) to scroll to the “Quick Arm” display. To
change the Quick Arm setting, press [0] or [*].
4. To exit the menu, press [#].

3.2 Turning on Quick Exit

Keypad Command: [*][6][access or master code][0][1]
This option will allow a user to exit an armed system through a designated
entry/exit point by entering [*] [0] at a keypad. The system gives the user
2 minutes to exit the premises. Once the user has exited the premises, the
system will continue to be armed. This option must also be enabled in
order for the Exit function key to work.
1. Press [*] [6] [access or master code].
2. Use the arrow keys (<>) to scroll to the Toggle Options menu. Press
[0] or [*].
3. Use the arrow keys (<>) to scroll to the “Quick Exit” display. To
change the Quick Exit setting, press [1] or [*].
4. To exit the menu, press [#].

3.3 Controlling Automatic Arming

Daily Auto-arming
Keypad Command: [*][6][access or master code][2]
This option will allow the system to be automatically armed at the same
time each day. In order for this function to work, you must both enable
the Auto-Arm function, and program the Auto-Arm Time (follow the steps
below).
To enable auto-arming at the same time each day, perform the following:
1. Press [*] [6] [access or master code].
2. Use the arrow keys (<>) to scroll to the Auto-Arm Control menu.
Press [2] or [*].
3. Use the arrow keys (<>) to scroll to the “Auto Arm” display. To change
the Auto Arm setting, press [0] or [*].
18
 Section 3: System Administration

4. To exit the menu, press [#].

5. Use the arrow keys (<>) to scroll to the “Auto Arm Time” display.
Press [2] or [ * ]. This is the time at which the partition will
automatically arm itself every day.
6. Enter the time using the 24 hour format (HHMM). The keypad will
return to the Auto-Arm Control menu.
Scheduled Auto-arming
The panel can also be programmed to automatically arm according to a
schedule. Schedules can only be programmed by your installer. If you
want more information regarding scheduling and your security system,
please consult your installer.
NOTE: Auto-arm must be enabled for Scheduled Auto-arming to work.
To enable auto-arming according to a schedule:
1. Press [*] [6] [access or master code].
2. Use the arrow keys (<>) to scroll to the Auto-Arm Control menu.
Press [2] or [*].
3. Use the arrow keys (<>) to scroll to the “Auto Arm” display. To change
the Auto Arm setting, press [0] or [*]. To exit, press [#].
4. Use the arrow keys (<>) to scroll to “Schedule Arm.” To change the
Schedule Arm setting, press [1] or [*]. This option, when enabled,
will program the partition to automatically arm according to a
schedule programmed by your installer. To exit, press [#].
5. Use the arrow keys (<>) to scroll to “Sched. Disarm.” To change the
“Sched. Disarm”setting, press [3] or [*]. When this option is enabled,
the partition will follow the auto disarming schedule programmed
by your installer. To exit, press [#].
When Auto Arming Occurs
At the selected auto arm time, the keypad will beep once every 10 seconds
to alert anyone on the premises that the system is about to arm. The bell
or siren may also sound every 10 seconds, if programmed by your installer.
To prevent the system from auto arming, press any key on the partition
keypad during this pre-alert period. If desired, your installer can program
the system so that a valid access code will be required to prevent the
system from auto arming. Swiping an access card on one of the partition’s
readers—if installed—will also prevent auto arming.

3.4 Setting the Time and Date

Keypad Command: [Master Code][9]
To set the time and date on the system, perform the following:
1. Enter a Master code and press [9].
2. Use the keypad arrow keys (< >) to scroll to the display “Set System
Time.” Press [*].
3. Enter the current time in 24 hour format (HHMM). For instance, to
program 3:51 p.m., type in “1551.”

19
 4. Next, use the keypad arrow keys to scroll to the display “Set System
Date.” Press [*].
5. Enter the current date (MMDDYY). For example, to program May
31, 2000 type “053100.”
6. Once the date and time have been programmed, press [#] twice to
return the partition to its normal disarmed state.

3.5 Activating Door Chime

Keypad Command: [*][4]
When the door chime feature is enabled, the keypad will emit five quick
beeps when a zone is opened or closed.
The keypad will only beep for zones which have the door chime zone
attribute enabled. Often this feature is applied to entry doors so that you
are notified when someone enters or exits the premises.
To enable door chime, enter [*] [4] at any keypad. To program the chime
zone attribute for a particular zone, please ask your installer.
NOTE: The door chime feature will not work on bypassed zones.

3.6 Viewing the Event Buffer

Keypad Command: [Master Code][9]
Each system event is stored in an event buffer which can be viewed from
any keypad. To view the event buffer, perform the following:
1. Enter a System Master code and press [9].
2. Use the keypad arrow keys (< >) to scroll to the display “View Event
Buffer.” Press [*].
3. The event buffer can now be viewed, starting with the most recent
event. When an event is presented, the first line of the display will
show the event number and the partition on which the event
occurred; the second line of the display will show the date and time
of the event. Press the [*] key to display a description of the event.
Use the arrow keys to scroll through the list of all events in the event
buffer.
4. To stop viewing events, press [#].

3.7 [*][7] Command Outputs 1-8

Keypad Command: [*][7][1-8]
These outputs must be programmed by your installer. Up to eight
command outputs can be added on each partition. These outputs will
operate sets of lights, door strikes and various other items depending on
what you and your installer have decided to add to your system.
To activate the output, enter [*] [7] followed by the output number, from
1-8. For more information regarding the [*] [7] command outputs, please
ask your installer.

20
 Section 3: System Administration

3.8 Changing Keypad Settings

Keypad Command: [*][6][Master Code][3]
The brightness of the keypad backlighting and the contrast of the keypad
display can be adjusted. To alter the brightness and contrast from their
default settings, perform the following:
1. Press [*] [6] [access or master code].
2. Use the arrow keys (<>) to scroll to the Keypad Setup menu. Press
[3] or [*].
3. The display should read “Bright Control.” To change the brightness
setting, press [*]. Use the arrow keys (< >) to scroll through eight
different settings of backlighting levels and press [*] to select the
desired setting.
5. Use the arrow keys (< >) to scroll to “Contrast Control.” To change
the contrast setting, press [*]. Use the arrow keys (< >) to scroll
through eight different settings of display contrast and press [*] to
select the desired setting.
6. To exit the menu, press [#].

3.9 Downloading Options

Keypad Command: [Master Code][9]
Enable DLS Window
This option will allow the downloading computer to access the system.
This DLS window will last for 60 minutes after the option is selected.
This function can only be disabled by your installer. To enable
downloading, perform the following:
1. Enter a System Master code and press [9].
2. Use the keypad arrow keys (< >) to scroll to the display “Enable DLS
Window.” Press [*]. Downloading will be enabled for one hour.
3. To exit the menu, press [#].
User Call Up
Keypad Command: [*][6][access or master code][1][2]
When this option is activated, the alarm control panel will call the
downloading computer. The downloading computer must be waiting for
the call in order for downloading to begin.
To start user call up:
1. Press [*] [6] [access or master code].
2. Use the arrow keys (<>) to scroll to the Functions menu. Press [1] or
[*].
3. Use the arrow keys (<>) to scroll to the “User Call Up” display. Press
[2]. Press [*], and the panel will call the downloading computer.
4. To exit, press [#].
NOTE: This option must be enabled by your installer in order for it to
work.

21
3.10 PC-LINK Enable Option
Keypad Command: [Master Code][9]
If you are using the DLS-3 software with your system, your computer
will be connected to the system with a PC-LINK module. If the module is
disconnected from your system for any reason, after it is reconnected,
you must select the PC-LINK enable option. Please see your DLS-3
Instruction Manual for more information.

3.11 Audio Options

Audio stations and voice prompt assistance may be available on your
system. Ask your installer for more information. Please also see your
PC4936 Intercom System Instructions and your Escort4580 Instruction
Manual.
If your system includes audio stations, the following features will be
available to you:
• background music played over the audio stations
• paging
• room monitoring
If your system also includes an Escort4580 audio assistant, the following
features will be available to you:
• audio help on system functions
• local and remote telephone access to system functions
• zone announcements over the audio stations when a partition is in
alarm
• door chime zone announcements on the audio stations

3.12 Turning Background Music On or Off

Keypad Command: [*][6][access or master code][0][4]
If your system includes audio stations, your system may have been set
up so that background music will play on all interior audio stations.
Background music will not play on audio stations which are in the Do
Not Disturb mode.
To turn the background music on or off, perform the following at any
system keypad:
1. Press [*] [6].
2. Enter your [access or master code].
3. Press [0][4] to turn the music on or off.
NOTE: If both the Monitor feature and the background music feature
are active at the same time, the Monitor feature will override the
background music.

22
 Section 4: Access Control
NOTE: This section only applies to systems that have PC4820 Access
Control modules, or PC4850 Telephone Entry modules installed. Talk
to your installer for information regarding the access control
capabilities of your system.

4.1 About Access Card Readers (PC4820 Modules)

To gain access to an area via a door with an access card reader, present
your access card through the reader. Depending on how your card has
been programmed, the system will either grant or deny you access to the
protected area.
Most access card readers will have a status light. This light will indicate
your access status once the card is presented. The light will appear
according to the following conditions:
• Steady red light: The door is locked.
• Steady green light: The door is unlocked.
• Slowly flashing from red to green: The partition is armed.
• Flashing from red to green twice per second: The reader is waiting
for a Privilege card to be swiped.
• Flashing from red to green three times per second: Access is denied.
Some access card readers also have audible indicators which beep under
certain conditions. The reader may beep when an access control door has
been left open too long, or when a door has been forced open.
Arming and Disarming Using an Access Card
You may be able to automatically arm or disarm your partition using
your access card. Ask your installer if this feature has been enabled.
To arm a partition using an access card, ensure that the partition area is
secured. Close all protected doors and cease movement in areas covered
by motion detectors. Swipe the access card in the reader. Push the “Arm”
button. The exit delay will begin.
To disarm a partition, present the access card to the reader. The partition
may disarm if the system allows. If disarming is granted, the door will
unlock. When you open the door, the system will disarm the partition.
A NOTE FOR PROGRAMMING ACCESS CARDS:
To arm or disarm a partition using an access card, the following access
code options must be programmed:
• User Code Options: Arming and Disarming Options
• Edit Partition Mask: Partition access must be granted.
See Section 3 “Access Codes” for instructions on programming these
options.

23
4.2 Programming Access Cards (PC4820 Modules)
Access card programming is a part of access code programming. An access
card is assigned to a single user of the system. A user can have both an
access code and an access card to provide two different means of accessing
the system.
Two methods of programming access cards are described below:
• Programming access cards for existing users
• Programming access cards for new users
Three different areas require programming for each access card: the access
card number, the user’s access level and the access code user options that
pertain to access card operation.
The access card number is a serial number printed on the back of each
card. This number is usually between five and seven digits.
Programming Access Cards for Existing Users
1. Enter [*][5] followed by a Master code.
2. Search for existing access code by user number or user name (methods
outlined in Section 2.2 “Modify and Existing Code”). Once you have
found the correct access code, press [*].
3. The display will read “Select (0) Program Code.” Using the right
arrow (>) key, scroll to the following display:
Select (3) < >
User Card Number
Press [*] or [3].
4. The display will read “User Card Number Enter #” followed by
“000000000.” Enter the access card number using the number keys.
5. Press [#] when the access card number has been entered. The display
will return to “Select (3) User Card Number.”
Programming Access Cards for New Users
If there is the user has not yet been programmed on the system, follow
the steps outlined in Section 2.1 “Program a New Access Code.” Once
you have programmed such information as the user name, continue
programming from steps 3-5 from above.
Some access card numbers may have the letters A-F as either the first,
second, third or fourth digits. To enter these letters into the access card
number, press the [*] key followed by the number key corresponding to
the letter. The corresponding number keys are the following:
1=A 2=B 3=C 4=D 5=E 6=F
Access Level
Once the access card has been programmed, an access level can be
assigned to the user. The access level will determine when the user has
access to certain areas. Your installer will have to work with you to set
up various access levels on the system, depending on the access times
required.

24
 Section 4: Access Control

Your installer will customize access levels 02-63 to suit your purposes.
Assigning access level 00 means that the user will never have access to
a given area. Assigning access level 01 means that the user will always
have access to a given area.
To program access level, perform the following. Your starting point
should be from the Program Code menu (from Step 3 above):
1. Use the right arrow (>) key to scroll to the following display:
Select (4) < >
Access Level
Press [*] or [4].
2. The display will read “Access Level Enter 00-63.” The numbers
“01”will be in the bottom right-hand corner of the display. This means
that the system has assigned Access Level 01 by default to the user
and the user will always have access. To assign another access level,
enter a 2-digit number from 00-63, corresponding to the new access
level.
3. Once the access level has been entered, press [#]. The display will
return to “Select (4) Access Level.”
User Options
Once the access level has been programmed, three different user
options must be programmed. These options are the following:
Car
CarddV alid
Valid
alid: This option allows the user’s access card to become active
on the system. Make sure the access card number is also programmed.
Prvleged Car d: A privilege card user will be able to access areas via an
Card
access card entry point when general access is prohibited. This option,
when enabled, will also give the user the ability to grant access to users
who have a “Wait for Privilege” access card (see next option).
Wait for Prvl
Prvl: This option will restrict the user’s access to areas via an
access card entry point when access is prohibited. A Wait for Privilege
user, however, can gain access to the system under the following
condition: A Privilege cardholder must present their card after the Wait
for Privilege user swipes theirs.
Table 2-1 shows which codes have these options turned on by default.
To change the user option settings for these features, follow the
directions outlined in Section 2.3 “Change User Code Options.”

25
4.3 Searching Using Access Card Numbers
(PC4820 Modules)
In Section 2.2 “Modify an Existing Code,” two methods were outlined for
searching for existing users: by access code number and by user name.
You may also search by access card number. To do so, perform the
following:
1. Enter [*][5] followed by a Master code.
2. The display will read “Select (0) for User Number Search.” Use the
right arrow (>) key to scroll to the following display:
Select (2) for
User Card Search
Press [2] or [*].
3. Enter the access card number. If the first, second, third or fourth
digits are letters, press [*] followed by the number key corresponding
to that letter (A = 1, B = 2, etc.).
4. Once you have entered the access card number, press [*]. If the
number is not available, the keypad will sound an error tone and
ask you to enter a new number.

4.4 Adding User Telephone Numbers (PC4850 Modules)

If a PC4850 Telephone Entry module is connected, visitors can call users
from the building entrance. For this to work you must enter a 12-digit
telephone number for each user.
1. Enter [*][5] followed by a Master code.
2. Locate the access code for the user with one of the code-searching methods
(see Section 2.2 “Modifying an Existing Code”). Press [*] to select.
3. Use the right arrow (>) key to scroll to the following display:
Select (7) < >
Phone Number
4. Press [7] or [*].
5. Enter up to 12-digits for the telephone number.
For a 2 second pause, press [*] [2] [*]
For a 4 second pause, press [*] [1] [*]
For a 6 second pause, press [*] [3] [*]
To dial a “*”, press [*] [4] [*]
To dial a “#”, press [*] [5] [*]
6. When you are finished, press [#].

26
 Section 4: Access Control

4.5 Adding Tenant Codes for Users (PC4850 Modules)

You can give visitors the option of entering a 1-4 digit code on the keypad
to call a user. To do this, enter the 1-4 digit code for the apartment. If a
user knows a visitor is coming, they can give them the tenant code as a
faster way to call them. For this to work, the user’s telephone number
must also be programmed (see section 4.4).
NOTE: Tenant codes cannot begin with “0”.
1. Enter [*][5] followed by a Master code.
2. Locate the access code for the user with one of the code-searching
methods (see Section 2.2 “Modifying an Existing Code”). Press [*] to
select.
3. Use the right arrow (>) key to scroll to the following display:
Select (8) < >
Tenant Code
4. Press [8] or [*].
5. Enter up to 4 digits for the tenant code.
6. When you are finished, press [#].

27
 Section 5: Testing and Maintenance
IMPORTANT NOTE: Test your system on a weekly basis and have any system
trouble conditions corrected by your installer or service technician.

5.1 Performing a Walk Test

Keypad Command: [*][6][Walk Test Code]
The Walk Test feature allows you to test if the detectors on a partition are
in proper working order. There are six options in the walk test menu. To
access the walk test options, perform the following:
1. Press [*] [6] followed by the Walk Test code. If you do not know the
Walk Test code, ask your installer.
2. Use the arrow (< >) keys to scroll to the walk test option you wish to
execute and press [*]. The test will begin once the [*] key is pressed.
Each test must be initiated separately by performing Steps 1 and 2. The
five test options are as follows:
• Local W alk T
Walk est (No Bell)
Test Bell): This option will operate the same as the
Local Walk Test except that the bell will not sound when each zone
is activated.
• Local W alk T
Walk est: When this option is selected, the keypad will sound
Test:
three quick beeps and return to the normal disarmed display. You
can then test each detector on the partition. For motion detectors,
create movement in the detected area. For door and window contacts,
open and close protected doors and windows. Any zone violated
will cause the bell or siren to sound for two seconds, confirming that
the detectors are working properly.
During walk test mode, no alarms on that partition will be
transmitted to the monitoring station. However, if a PC4400 printer
module is installed, the violated zones will be printed.
Consult each device’s manufacturer’s instructions for proper ways
to test them.
• Local + Communications T est: This option will operate the same as
Test:
Local Walk Test except that alarms will be transmitted to the
monitoring station in order to test communications.
• AML Smoke T est: This option will test all AMS-220 smoke detectors
Test:
enrolled on the system. This option will also restore any troubles
which were fixed by a service technician. The test will perform itself
and will take a few minutes to complete. Once the test is finished,
the partition will return to its normal disarmed state.
• Fire Insp. T
Fire est: This test is only to be performed by your installer or
Test:
fire inspector.

28
 Section 5: Te s t i n g and Maintenance

Disable Walk Test

To end every walk tests—except the “AML Smoke Test”—this option must
be selected. Once you have completed your test, enter [*] [6] [Walk Test
Code]. Use the arrow keys to scroll to this option and press [*]. The
partition will return to its normal disarmed state. The walk test mode
will also be automatically disabled if the partition is armed.
Press the [#] key to exit the walk test menu.

5.2 Performing a System Test

This option will test the system. This bell/siren will activate for two
seconds and system will send a test code transmission to the monitoring
station. To start the System test, perform the following:
1. Press [*] [6], then enter a valid [access code] which has the “System
Master” or “Supervisor” option enabled.
2. Press [1] to enter the Functions menu.
3. Press [0] to enter “System Test.” When the test is finished, press [#]
to exit.

5.3 Performing a Lamp Test (PC4216)

This test will activate all outputs on the PC4216 output module for two
seconds. To execute this test, perform the following:
1. Press [*] [6], then enter a valid [access code] which has the “System
Master” or “Supervisor” option enabled.
2. Press [1] to enter the Functions menu.
3. Press [3] to enter “Lamp Test 4216.” All outputs connected to the
PC4216 output module will activate for two seconds. When the test
is finished, press [#] to exit.

5.4 System Maintenance

With normal use, the system requires minimum maintenance. The
following points should be observed.
1. Do not wash the keypad with a wet cloth as water will damage the
keypad circuits. Light dusting with a slightly moistened cloth should
remove normal accumulations of dust.
2. The battery/bell test is designed to determine battery condition. We
recommend, however, that the stand-by batteries be replaced every
three years. Contact your installation company for service.
3. Do not attempt to replace the small round lithium battery on the
control panel circuit board. It is not replaceable. If you suspect there
is a problem with your equipment, call your installation company
for service.
4. For other system devices such as smoke detectors, passive infrared,
ultrasonic or microwave motion detectors and glassbreak detectors,
consult the respective manufacturer ’s literature for testing and
maintenance instructions.

29
 Section 6: Fire Safety

6.1 Fire Alarm Operation

The following explains the fire alarm function of this system.
1. Fire Bells Sound
Upon a fire alarm, the bells or sirens will sound. They will pulse on and
off in a programmed pattern. The keypad will display the following:
First Fire Alarm
[Zone Label]
The display will indicate the first fire zone in alarm, followed by any
subsequent fire zones in alarm.
2. Bells Silenced
The fire bells or sirens may automatically silence after a period of time, if
programmed by your installer. To manually silence the fire bells, enter a valid
access code. A valid access code in this case has the Fire Silence user code
option turned on (see Section 2.3 “Change User Code Options” for details).
Once the bells or sirens are silenced, the keypad will display the following:
Fire Bell Has
Been Silenced
Keypad trouble beeps will sound and the keypad Trouble light will be
on. This is a Fire Bell Silence trouble. This trouble cannot be silenced.
3. Reset Fire Zones
In order to clear the Fire Bell Silence trouble and restore the system to
normal operation, enter a valid access code. This will reset all fire zones.
If there is no fire condition once the system has reset, the system will
return to normal operation.
If a fire condition is present once the system has reset, the fire alarm
function will restart (1. Fire Bells Sound).

6.2 Guidelines for Locating Smoke Detectors

Experience has shown that all hostile fires in residential units generate
smoke to a greater or lesser extent. Experiments using typical fires in
residential units indicate that detectable quantities of smoke precede
detectable levels of heat in most cases. For these reasons, smoke detectors
should be installed outside of each sleeping area and on each additional
story of the dwelling.
The following information is for general guidance only. The smoke detector
manufacturer’s literature should be consulted for detailed installation
instructions.
On smooth ceilings, detectors may be spaced 9.1m (30 feet) apart as a
guide. Other spacing may be required depending on ceiling height, air
movement, the presence of joists, uninsulated ceilings, etc. Consult
National Fire Alarm Code NFPA 72, CAN/ULS-S553-M86 or other
appropriate national standards for installation recommendations.

30
 Section 6: Fire Safety

Do not locate smoke detectors at the top of peaked or gabled ceilings; the
dead air space in these locations may prevent the unit from detecting smoke.
Avoid areas with turbulent air flow, such as near doors, fans or windows.
Rapid air movement around the detector may prevent smoke from
entering the unit.
Do not locate detectors in areas of high humidity.
Do not locate detectors in areas where the temperature rises above 38oC
(100oF) or falls below 5oC (41oF).

Smoke detectors should always be installed in accordance with NFPA 72,

the National Fire Alarm Code. Smoke detectors should always be located
in accordance with:
• Paragraph 2-2.1.1.1 of NFPA 72:“Smoke detectors shall be installed outside
of each separate sleeping area in the immediate vicinity of the bedrooms and
on each additional story of the family living unit, including basements and
excluding crawl spaces and unfinished attics. In new construction, a smoke
detector also shall be installed in each sleeping room.”
• Paragraph 2-2.1.1.2 of NFPA 72:“Split level arrangement. Smoke detectors
are required where shown. Smoke detectors are optional where a door is not
provided between living room and recreation room.”

31
6.3 Household Fire Safety Audit
Most fires occur in the home. To minimize this danger, a household fire
safety audit should be conducted and a fire escape plan should be
developed and practised.
1. Are all electrical appliances and outlets in a safe condition? Check
for frayed cords, overloaded lighting circuits, etc. If you are uncertain
about the condition of your electrical appliances or household service,
have a professional evaluate these units.
2. Are all flammable liquids stored safely in closed containers in a well
ventilated cool area? Cleaning with flammable liquids should be
avoided.
3. Are fire hazardous materials (matches) well out of reach of children?
4. Are furnaces and wood burning appliances properly installed, clean
and in good working order? Have a professional evaluate these
appliances.

6.4 Fire Escape Planning

There is often very little time between the detection of a fire and the time
it becomes deadly. It is thus very important that a fire escape plan be
developed and rehearsed.
1. Every person who occupies the building should participate in
developing the escape plan.
2. Study the possible escape routes from each location within the
premises. In residential applications, special attention should be given
to the escape routes from sleeping quarters since many fires occur at
night. Escape from a bedroom must be possible without opening the
interior door.
Consider the following when making escape plans:
• Make sure that all perimeter doors and windows are easily opened.
Ensure that they are not painted shut, and that their locking
mechanisms operate smoothly.
• If opening or using the exit is too difficult for children, the elderly or
handicapped, plans for rescue should be developed. This includes
making sure that those who are to perform the rescue can promptly
hear the fire warning signal.
• If the exit is above the ground level, an approved fire ladder or rope
should be provided as well as training in its use.
• Exits on the ground level should be kept clear. Be sure to remove
snow from exterior doors in winter; outdoor furniture or equipment
should not block exits.
• Each person should know of a predetermined assembly point where
everyone can be accounted for i.e.: across the street or at a neighboring
building. Once everyone is out of the building, call the fire
department.

32
 Section 6: Fire Safety

• A good plan emphasizes quick escape. Do not investigate or attempt

to fight the fire, and do not gather belongings or pets as this wastes
valuable time. Once outside, do not re-enter the house. Wait for the
fire department.
• Write the fire escape plan down and rehearse it frequently so that
should an emergency arise, everyone will know what to do. Revise
the plan as conditions change, such as the number of people on the
premises, or if there are changes to the building’s construction.
• Make sure your fire warning system is operational by conducting
weekly tests (see “Fire Alarm Operation” above). If you are unsure
about system operation, contact your alarm installer.
Contact your local fire department to request further information on fire
safety and escape planning. If available, have your local fire prevention
officer conduct an on-site fire safety inspection.

33
 Appendix A – Special Characters
Below is a chart indicating the available ASCII characters and the 3-digit number
required for each character. Instructions on programming ASCII characters is
outlined in Section 2 “Access Codes.”

032 048 064 080 096 112 160 176 192 208 224 240

033 049 065 081 097 113 161 177 193 209 225 241

034 050 066 082 098 114 162 178 194 210 226 242

035 051 067 083 099 115 163 179 195 211 227 243

036 052 068 084 100 116 164 180 196 212 228 244

037 053 069 085 101 117 165 181 197 213 229 245

038 054 070 086 102 118 166 182 198 214 230 246

039 055 071 087 103 119 167 183 199 215 231 247

040 056 072 088 104 120 168 184 200 216 232 248

041 057 073 089 105 121 169 185 201 217 233 249

042 058 074 090 106 122 170 186 202 218 234 250

043 059 075 091 107 123 171 187 203 219 235 251

044 060 076 092 108 124 172 188 204 220 236 252

045 061 077 093 109 125 173 189 205 221 237 253

046 062 078 094 110 126 174 190 206 222 238 254

047 063 079 095 111 127 175 191 207 223 239 255

34
LIMITED WARRANTY
Digital Security Controls Ltd. warrants the original able number of attempts will be limited to a replace-
purchaser that for a period of twelve months from the date ment of the product, as the exclusive remedy for breach
of purchase, the product shall be free of defects in materials of warranty. Under no circumstances shall Digital Se-
and workmanship under normal use. During the warranty curity Controls Ltd. be liable for any special, incidental,
period, Digital Security Controls Ltd. shall, at its option, or consequential damages based upon breach of
repair or replace any defective product upon return of the warranty, breach of contract, negligence, strict liability,
product to its factory, at no charge for labour and materials. or any other legal theory. Such damages include, but
Any replacement and/or repaired parts are warranted for are not limited to, loss of profits, loss of the product or
the remainder of the original warranty or ninety (90) days, any associated equipment, cost of capital, cost of sub-
whichever is longer. The original owner must promptly no- stitute or replacement equipment, facilities or services,
tify Digital Security Controls Ltd. in writing that there is down time, purchaser’s time, the claims of third parties,
defect in material or workmanship, such written notice to including customers, and injury to property.
be received in all events prior to expiration of the warranty Disclaimer of Warranties
period. This warranty contains the entire warranty and shall
International Warranty be in lieu of any and all other warranties, whether
The warranty for international customers is the same as expressed or implied (including all implied warranties
for any customer within Canada and the United States, of merchantability or fitness for a particular purpose)
with the exception that Digital Security Controls Ltd. shall And of all other obligations or liabilities on the part of
not be responsible for any customs fees, taxes, or VAT Digital Security Controls Ltd. Digital Security Con-
that may be due. trols Ltd. neither assumes nor authorizes any other per-
Warranty Procedure son purporting to act on its behalf to modify or to change
To obtain service under this warranty, please return the this warranty, nor to assume for it any other warranty
item(s) in question to the point of purchase. All autho- or liability concerning this product.
rized distributors and dealers have a warranty program. This disclaimer of warranties and limited warranty are
Anyone returning goods to Digital Security Controls Ltd. governed by the laws of the province of Ontario,
must first obtain an authorization number. Digital Secu- Canada.
rity Controls Ltd. will not accept any shipment whatso- WARNING: Digital Security Controls Ltd. recommends
ever for which prior authorization has not been obtained. that the entire system be completely tested on a regu-
Conditions to Void Warranty lar basis. However, despite frequent testing, and due
This warranty applies only to defects in parts and work- to, but not limited to, criminal tampering or electrical
manship relating to normal use. It does not cover: disruption, it is possible for this product to fail to per-
• damage incurred in shipping or handling; form as expected.
• damage caused by disaster such as fire, flood, wind, earth- Out of Warranty Repairs
quake or lightning; Digital Security Controls Ltd. will at its option repair or
• damage due to causes beyond the control of Digital replace out-of-warranty products which are returned to
Security Controls Ltd. such as excessive voltage, me- its factory according to the following conditions. Anyone
chanical shock or water damage; returning goods to Digital Security Controls Ltd. must
• damage caused by unauthorized attachment, alterations, first obtain an authorization number. Digital Security
modifications or foreign objects; Controls Ltd. will not accept any shipment whatsoever
• damage caused by peripherals (unless such peripherals for which prior authorization has not been obtained.
were supplied by Digital Security Controls Ltd.); Products which Digital Security Controls Ltd. determines
• defects caused by failure to provide a suitable installa- to be repairable will be repaired and returned. A set fee
tion environment for the products; which Digital Security Controls Ltd. has predetermined
• damage caused by use of the products for purposes other and which may be revised from time to time, will be
than those for which it was designed; charged for each unit repaired.
• damage from improper maintenance; Products which Digital Security Controls Ltd. determines
• damage arising out of any other abuse, mishandling or not to be repairable will be replaced by the nearest
improper application of the products. equivalent product available at that time. The current
market price of the replacement product will be charged
Digital Security Controls Ltd.’s liability for failure to
for each replacement unit.
repair the product under this warranty after a reason-
 alert occupants of a fire for a number of reasons, some of which
WARNING Please Read Carefully follow. The smoke detectors may have been improperly installed
or positioned. Smoke may not be able to reach the smoke de-
Note to Installers tectors, such as when the fire is in a chimney, walls or roofs, or
This warning contains vital information. As the only individual in on the other side of closed doors. Smoke detectors may not
contact with system users, it is your responsibility to bring each detect smoke from fires on another level of the residence or
item in this warning to the attention of the users of this system. building.
System Failures Every fire is different in the amount of smoke produced and the
This system has been carefully designed to be as effective as pos- rate of burning. Smoke detectors cannot sense all types of fires
sible. There are circumstances, however, involving fire, burglary, equally well. Smoke detectors may not provide timely warning
or other types of emergencies where it may not provide protection. of fires caused by carelessness or safety hazards such as smoking
Any alarm system of any type may be compromised deliberately or in bed, violent explosions, escaping gas, improper storage of
may fail to operate as expected for a variety of reasons. Some but flammable materials, overloaded electrical circuits, children
not all of these reasons may be: playing with matches or arson.
■ Inadequate Installation Even if the smoke detector operates as intended, there may be
A security system must be installed properly in order to provide circumstances when there is insufficient warning to allow all oc-
adequate protection. Every installation should be evaluated by a cupants to escape in time to avoid injury or death.
security professional to ensure that all access points and areas are ■ Motion Detectors
covered. Locks and latches on windows and doors must be secure Motion detectors can only detect motion within the designated
and operate as intended. Windows, doors, walls, ceilings and other areas as shown in their respective installation instructions. They
building materials must be of sufficient strength and construction cannot discriminate between intruders and intended occupants.
to provide the level of protection expected. A reevaluation must be Motion detectors do not provide volumetric area protection. They
done during and after any construction activity. An evaluation by have multiple beams of detection and motion can only be detected
the fire and/or police department is highly recommended if this in unobstructed areas covered by these beams. They cannot detect
service is available. motion which occurs behind walls, ceilings, floor, closed doors,
■ Criminal Knowledge glass partitions, glass doors or windows. Any type of tampering
This system contains security features which were known to be whether intentional or unintentional such as masking, painting, or
effective at the time of manufacture. It is possible for persons with spraying of any material on the lenses, mirrors, windows or any
criminal intent to develop techniques which reduce the effective- other part of the detection system will impair its proper operation.
ness of these features. It is important that a security system be Passive infrared motion detectors operate by sensing changes in
reviewed periodically to ensure that its features remain effective temperature. However their effectiveness can be reduced when
and that it be updated or replaced if it is found that it does not the ambient temperature rises near or above body temperature or if
provide the protection expected. there are intentional or unintentional sources of heat in or near the
■ Access by Intruders detection area. Some of these heat sources could be heaters, radia-
Intruders may enter through an unprotected access point, circum- tors, stoves, barbeques, fireplaces, sunlight, steam vents, lighting
vent a sensing device, evade detection by moving through an area and so on.
of insufficient coverage, disconnect a warning device, or interfere ■ Warning Devices
with or prevent the proper operation of the system. Warning devices such as sirens, bells, horns, or strobes may not
■ Power Failure warn people or waken someone sleeping if there is an interven-
Control units, intrusion detectors, smoke detectors and many other ing wall or door. If warning devices are located on a different
security devices require an adequate power supply for proper op- level of the residence or premise, then it is less likely that the
eration. If a device operates from batteries, it is possible for the occupants will be alerted or awakened. Audible warning devices
batteries to fail. Even if the batteries have not failed, they must be may be interfered with by other noise sources such as stereos,
charged, in good condition and installed correctly. If a device op- radios, televisions, air conditioners or other appliances, or
erates only by AC power, any interruption, however brief, will passing traffic. Audible warning devices, however loud, may
render that device inoperative while it does not have power. Power not be heard by a hearing-impaired person.
interruptions of any length are often accompanied by voltage fluc- ■ Telephone Lines
tuations which may damage electronic equipment such as a secu- If telephone lines are used to transmit alarms, they may be out of
rity system. After a power interruption has occurred, immediately service or busy for certain periods of time. Also an intruder may
conduct a complete system test to ensure that the system operates cut the telephone line or defeat its operation by more sophisticated
as intended. means which may be difficult to detect.
■ Failure of Replaceable Batteries ■ Insufficient Time
This system’s wireless transmitters have been designed to provide There may be circumstances when the system will operate as
several years of battery life under normal conditions. The expected intended, yet the occupants will not be protected from the emer-
battery life is a function of the device environment, usage and type. gency due to their inability to respond to the warnings in a
Ambient conditions such as high humidity, high or low tempera- timely manner. If the system is monitored, the response may not
tures, or large temperature fluctuations may reduce the expected occur in time to protect the occupants or their belongings.
battery life. While each transmitting device has a low battery moni- ■ Component Failure
tor which identifies when the batteries need to be replaced, this Although every effort has been made to make this system as
monitor may fail to operate as expected. Regular testing and main- reliable as possible, the system may fail to function as intended
tenance will keep the system in good operating condition. due to the failure of a component.
■ Compromise of Radio Frequency ■ Inadequate Testing
(Wireless) Devices Most problems that would prevent an alarm system from oper-
Signals may not reach the receiver under all circumstances which ating as intended can be found by regular testing and mainte-
could include metal objects placed on or near the radio path or nance. The complete system should be tested weekly and im-
deliberate jamming or other inadvertent radio signal interference. mediately after a break-in, an attempted break-in, a fire, a storm,
■ System Users an earthquake, an accident, or any kind of construction activity
A user may not be able to operate a panic or emergency switch inside or outside the premises. The testing should include all
possibly due to permanent or temporary physical disability, inability sensing devices, keypads, consoles, alarm indicating devices
to reach the device in time, or unfamiliarity with the correct opera- and any other operational devices that are part of the system.
tion. It is important that all system users be trained in the correct ■ Security and Insurance
operation of the alarm system and that they know how to respond Regardless of its capabilities, an alarm system is not a substitute
when the system indicates an alarm. for property or life insurance. An alarm system also is not a substitute
■ Smoke Detectors for property owners, renters, or other occupants to act prudently to
Smoke detectors that are a part of this system may not properly prevent or minimize the harmful effects of an emergency situation.
AVIS: L’étiquette de l’Industrie Canada identifie ne dépasse pas 100.
le matériel homologué. Cette étiquette certifie que L’Indice de charge de ce produit est 0.1B.
le matériel est conforme à certaines normes de NOTICE: The Industry Canada label identifies
protection, d’exploitation et de sécurité des certified equipment. This certification means that
réseaux de télécommunications. Industrie Canada the equipment meets certain telecommunications
n’assure toutefois pas que le matériel fonctionnera network protective, operational and safety
à la satisfaction de l’utilisateur. requirements. Industry Canada does not guarantee
Avant d’installer ce matériel, l’utilisateur doit the equipment will operate to the user ’s
s’assurer qu’il est permis de le raccorder aux satisfaction.
installations de l’entreprise locale de Before installing this equipment, users should
télécommunication. Le matériel doit également ensure that it is permissible to be connected to the
être installé en suivant une méthode acceptée de facilities of the local telecommunications company.
raccordement. L’abonné ne doit pas oublier qu’il The equipment must also be installed using an
est possible que la conformité aux conditions acceptable method of connection. The customer
énoncées ci-dessus n’empêchent pas la should be aware that compliance with the above
dégradation du service dans certaines situations. conditions may not prevent degradation of service
Les réparations de matériel homologué doivent in some situations.
être effectuées par un centre d’entretien canadien Repairs to certified equipment should be made by
autorisé désigné par le fournisseur. La compagnie an authorized Canadian maintenance facility
de télécommunications peut demander à designated by the supplier. Any repairs or
l’utilisateur de débrancher un appareil à la suite alterations made by the user to this equipment, or
de réparations ou de modifications effectuées par equipment malfunctions, may give the
l’utilisateur ou à cause de mauvais telecommunications company cause to request the
fonctionnement. user to disconnect the equipment.
Pour sa propre protection, l’utilisateur doit User should ensure for their own protection that
s’assurer que tous les fils de mise à la terre de la the electrical ground connections of the power
source d’énergie électrique, les lignes utility, telephone lines and internal metallic water
téléphoniques et les canalisations d’eau pipe system, if present, are connected together.
métalliques, s’il y en a, sont raccordés ensemble. This precaution may be particularly important in
Cette précaution est particulièrement importante rural areas.
dans les régions rurales.
CAUTION: Users should not attempt to make
AVER TISSEMENT
TISSEMENT:: L’utilisateur ne doit pas
VERTISSEMENT such connections themselves, but should contact
tenter de faire ces raccordements lui-même; il doit the appropriate electric inspection authority, or
avoir recours à un service d’inspection des electrician, as appropriate.
installations électriques, ou à un électricien, selon
le cas. The Load Number (LN) assigned to each terminal
device denotes the percentage of the total load to
L’indice de charge (IC) assigné a chaque dispositif be connected to a telephone loop which is used
terminal indique, pour éviter toute surcharge, le by the device, to prevent overloading. The
pourcentage de la charge totale qui peut être termination on a loop may consist of any
raccordée à un circuit téléphonique bouclé utilisé combination of devices subject only to the
par ce dispositif. La terminaison du circuit bouclé requirement that the total of the Load Numbers of
peut être constituée de n’importe quelle all the devices does not exceed 100.
combinaison de dispositifs, pourvu que la somme
des indices de charge de l’ensemble des dispositifs The Load Number of this unit is 0.1B.
©2000 Digital Security Controls Ltd.
Toronto, Canada • www
oronto, .dsc.com
www.dsc.com
Printed in Canada 29005777 R001