Purpose or important accounts receivable are an important part of calculating your

profitability, and provide the clearest indicator of the business's income. They are considered
an asset, as they represent money coming into the company.

It would have been a downright lie if I were to say I was completely cool about commencing my
internship at Hanson Building Materials Malaysia. It was to be my first taste of what it would be like
in the 'real world', working in a corporate environment and so, naturally I was nervous and almost to
the point of anxious. While I did think that there was much to learn and experience from working in a
company, I also had some concerns of my own. Among them were whether my knowledge from my
Finance and Banking background would be relevant, or whether my assignments would be
overwhelming or too difficult to grasp. Also, a greater concern was whether I could actually gain
anything upon completion of this internship. Past accounts of internships from seniors and friends
were not very encouraging as a majority of them spent most of their time doing paperwork or merely
idling it away. Apart from that, I had no clue as to which department I was to be attached to.

However, because Hanson Building Material Malaysia is a large company, they were taking a relatively
large number of interns at one go, I had expectations that they would have a relatively well-developed
internship program. As such, I believed that they would expect a certain level of performance from us
interns as well. According to the Senior Talent Acquisition Specialist that had interviewed me, there
would be plenty of work that we could look forward to, instead of everything being clerical based.
With that in mind, I was excited and genuinely looking forward to actually starting my internship.

Among the goals/objectives I had was to see if the finance field was really the direction I wanted in
the future. After two years of study, finance appealed to me as an area that I had a personal interest
in, on top of being very lucrative. However, the finance sector is a huge and wide industry, and as such
I wanted to see which area best suited me or was the most interesting. Thus, another one of my
objectives is to obtain as much relevant experience in the industry (which would be good for my
resume as well). Besides that, I've come to realize that networking is extremely important, especially
in the corporate world. So it would definitely be very helpful if I could acquire contacts and references
for the future. With that being said, all that is left for me to do is (as cliché as it sounds) be a sponge
and absorb as much as I can and if possible, offer something in return.

Industrial training is a compulsory requirement of graduation for the MSU students in Degree

Programme. Students need to undergo the training at the chosen company for duration six

months which consist of 26 weeks. During the internship, they will be monitored by a company

supervisor that had been selected to assist them in completing the given tasks or projects. My

Industry training was started from1st March 2019 on Friday until 31 August 2019 on Friday at

Hanson Quarry Products Sdn Bhd.

 Students are compulsory to find the companies that are related to their
respective course. Therefore, as for my internship training I choose the industry
place by my own which is Hanson Quarry Products Sdn Bhd at Subang Jaya,
Selangor Malaysia. The company is situated at Wisma Consplant 1 West
Tower. This company is located about 8.2 kilometer from the Management and
Science University.

DEPARTMENT ATTACHED

During the internship period, the intern was assigned to the Accounting and Finance

Department. It is most important department in the Head Office of Hanson Quarry Products

Sdn Bhd as there are sub departments under the Accounting and Finance department. One of

the Sub department of Accounting and Finance Department is Account Receivable department.

As I’m attached to the Account Receivable Department lead by Vivian Wong Sow as a Head

of Department in which the department consists of a total of 12 employees. In Account

Receivable Department was established for the purpose to ensure their company receives

payments for goods and services, and records these transactions accordingly, to investigating

and resolving any irregularities or enquires, to maintaining account receivable files and records,

to maintaining the billing system and to responsible for creating tracking invoice and to

assuring that customers pay the money for those invoices on time.
i. Company profile
HeidelbergCement is a German multinational building materials company headquartered in
Heidelberg, Germany. It is a DAX 30 Corporation. In 2010, it was the world's third largest
cement producer, the market leader in aggregates and fourth in ready-mix concrete.[citation
needed] In 2010 the company produced around 78 million tons of cement. The company
employs some 53,000 people at 2,500 locations in more than 40 countries with an annual
turnover of approximately €11 billion.

Their history :
The company was founded on 5 June 1874 by Johann Philipp Schifferdecker, at Heidelberg,
Baden-Württemberg, Germany. It was making 80,000 tons per annum of Portland cement in
1896. Numerous other small companies were taken over from 1914 onwards, and by 1936 it
was making one million tons per annum. Activities abroad began with the acquisition of part
of Vicat Cement, France. Shipments reached 8.3 million tons in 1972. In 1977, a massive
program of purchases in North America began with the acquisition of Lehigh Cement. In
1990, expansion in eastern Europe began. In 1993, it acquired part of SA Cimenteries CBR of
Belgium, which already had a major multinational operation. Since then it has continued to
expand, with complete buy-out of CBR, and purchases in Eastern Europe and Asia. A major
step was the acquisition of Scancem in 1999, with operations in Northern Europe as well as
Africa. Indocement in Indonesia was included in 2001. In 2007, the British company Hanson
was acquired, a transaction worth £7.85 billion (US$15,8 billion), which gave the company a
stronger market position in UK and US, and turned HeidelbergCement into the world's
leading producer of aggregates.

Adolf Merckle was a big investor in HeidelbergCement. A capital increase in

HeidelbergCement in September 2009, combined with a selling of shares from the Merckle
family, opened up for other international owners and higher trading volumes on the stock
exchanges. In 2006, HeidelbergCement AG entered the Indian cement market with the
acquisition of Mysore Cement.

Hanson Building Materials Malaysia:

Hanson Malaysia comprises of two main companies – Hanson Quarry Products Sdn Bhd and
Hanson Building Materials Malaysia Sdn Bhd.

Hanson Quarry Products Sdn Bhd is the largest producer of aggregates and asphalt
nationwide whilst Hanson Building Materials Malaysia Sdn Bhd holds a strong market
position in ready-mix concrete.

Hanson Malaysia operates 21 quarries producing aggregates strategically located throughout

Peninsular Malaysia, almost 20 asphalt plants mostly sited in Hanson Malaysia’s quarries and
over 40 ready-mix concrete plants serviced by approximately 400 mixer trucks.

Hanson Malaysia’s headquarters office is located in Subang Jaya, Selangor and

geographically our operations are divided into four main areas namely Central, North, South
and East with regional offices in Penang, Johor Bahru and Kuantan.
 Our industry experience is extensive, enhanced through global exposure, which comes from
being part of HeidelbergCement Group - the largest supplier of aggregates in the world with
leading positions in cement and ready-mix concrete.

 Hanson Malaysia involves of two main companies that is Hanson Quarry Products Sdn. Bhd. and Hanson
Building Materials Malaysia Sdn. Bhd.. Hanson Quarry Products Sdn. Bhd. is the major manufacturer of
aggregates and asphalt nationwide whilst Hanson Building Materials Malaysia Sdn. Bhd. holds a strong market
position in ready-mix concrete. Their vision is to be Malaysia’s number one aggregates company supported by
their first class concrete, asphalt and logistics operations. They strive to achieve local and global recognition for
excellence through their key values of safety, high performance, innovation, respect, integrity and sense of
ownership.
 Hanson's quarries, asphalt and concrete plants are strategically located throughout Peninsular Malaysia and
their concrete plants are serviced by a large fleet of modern mixer trucks. Following, Hanson Malaysia’s head
office is located in Subang Jaya, Selangor and they also have regional offices in Penang, Johor Bharu and
Kuantan. Their local industry experience is extensive and they leverage off their global expertise as they are
part of the HeidelbergCement Group, which operates across five continents. HeidelbergCement is a global
leader in aggregates and has leading positions in cement, concrete and heavy building products.

Text
As I am attached to the accounts receivable department, each of them have a different job
description and my role is to be an account receivable trainee. The account receivable
department is responsible for the to ensure the company receives payments for products and
services. Besides that, the department need to interaction with end customers via calls and
emails for collecting pass due amounts. Moreover, the department also responsible to perform
day to day financial transactions including verifying, classifying, computing, posting and
recording accounts receivable data. This includes; to ensure the collection from customers are
up to date in the system. Furthermore, the responsible of account receivable department is to
investigating and resolving any irregularities or enquires and also to maintaining accounts
receivables files and records. Followed by that, on a 30 days nets basis the department
preparing sales invoices for the customers, where they have to create the invoices into the
system according to customers, products, quantity and amount to be paid. Overall, the accounts
receivable department also preparing Statement of Account for every month according to
customers. Lastly, the accounts receivable department is responsible to issuance of credit note
and debit note that is related to Hanson Malaysia.The account receivable department have been
divided into four regions such as, Northern, Central, Southern and Eastern. This covers the
whole of Malaysia geographically. In this department, there are also two divisions works,
which are work for quarry product and work for concrete product. The supervisor for quarry is
Mrs. Alice Chong Fooi Leng and for concrete supervisor is Mrs. Iyaneswary Sinniah. They
both are supervise the work of staff and resolve the problem of complaint by the staff. The
Head of Department for the account receivable is Mrs.Vivian Wong Sow Lan who lead and
manage the whole department. She also supervisor for me to guide and motivate in industrial
training. As my period doing internship in the department, I rarely saw all the problems come
to us as the team in my department overcome all the problems efficiently.

Each of them have a different job description and my role is to be an account receivable. The department is
responsible in making the plan for the whole day to deliver the available trucks at the plant. Besides that, the
department need to make sure all the trucks that are being delivered to the customer reach their sites on time
and if the department did not guard that thing, it will make the whole company in trouble for example the income
of the company can drop because customer may run away and go to other competitors. Lastly, my department is
responsible in keeping the orders sufficient or in other words is to keep the total orders quantity enough for the
day. There is a limit for the total quantity in a day. There should cannot be too less or too more order for a day
because if there is too less of order, other department such as Sales Department will come to my department and
ask why there is no or less order for the day and if there is too much order, we may cannot supply the products to
the customers.

In conclusion,
To make work more specialized,

Specifically, I was placed in the Accounts Payable team, managed By Ms Cherrie Gan. In this
department, there are two sub divisions works, which are Prompt Payment and Normal Payment.
The department takes care of all payable accounts to any company or services that Hanson engages
with that requires payments. Some of the daily workloads are:

and also the four regions are divided into two quarry and concrete for separate products works.
The account receivable department dived are also divided into quarry and concrete.