STULZ WIB8000 G67C 1118 en
STULZ WIB8000 G67C 1118 en
STULZ WIB8000 G67C 1118 en
Original instructions
Web Interface Board
Index G67C
Issue 11.2018
w i b 8 000 o r i g i n a l i n s t r u c t i o n s
about Stulz
Since it was founded in 1947, the STULZ company has
evolved into one of the world’s leading system suppliers of
air-conditioning technology.
Since 1974 the group has seen continual international
expansion of its air conditioning technology business, spe-
cialising in A/C for data centres and telecommunications
installations.
STULZ has ten production plants (2 in Germany, Italy,
the USA, Great Britain, Spain, 2 in China, Brazil and India)
and twenty subsidiaries (in Germany, France, Italy, Great
Britain, Belgium, Brazil, the Netherlands, New Zealand,
Mexico, Austria, Poland, Spain, Singapore, China, India,
Indonesia, South Africa, Sweden, Australia and the USA).
Editor
The company also co-operates with sales and service
partners in over 140 other countries, and therefore boasts STULZ GmbH
an international network of air-conditioning specialists. Holsteiner Chaussee 283
22457 Hamburg
Contents
1. Safety................................................................................................................... 4
2. Operation modes................................................................................................ 5
3. The Hardware...................................................................................................... 6
3.1 WIB8000 board...................................................................................................................... 6
3.2 Ethernet patch cable ............................................................................................................. 8
3.3 WIB8000 in separate box (option).................................................................................... 9
4. Connection / Wiring......................................................................................... 10
4.1 The Stulz bus......................................................................................................................... 10
4.2 Commissioning of the WIB module................................................................................ 11
4.3 Adjustments to build up the STULZ bus....................................................................... 11
5. Configuration.................................................................................................... 12
5.1 Settings for the service technician................................................................................. 14
5.2 Settings for the customer.................................................................................................. 26
6. Operation.......................................................................................................... 34
6.1 Bus view.................................................................................................................................. 34
6.1.1 Start window...................................................................................................................... 35
6.2 Menu structure...................................................................................................................... 36
6.2.1 Menu structure for DX/CW units................................................................................ 36
6.2.2 Menu structure for chillers with C7000................................................................... 38
6.2.3 Menu structure for chillers with C6000................................................................... 39
7. Troubleshooting................................................................................................ 40
7.1 Problems with the connection via SNMP..................................................................... 40
Appendix............................................................................................................... 41
A1. Software update................................................................................................................... 41
A2. RTC battery change............................................................................................................ 43
A3. Factory Reset........................................................................................................................ 44
A4. Support.................................................................................................................................... 45
A5. WIB8000 connection by telephone network............................................................. 47
A5.1 Start-up................................................................................................................................ 47
A5.2 Router settings................................................................................................................... 49
A6. Network check list............................................................................................................... 50
1. Safety
Connection to the internet
The WIB8000 (Web Interface Board) may not be connected directly to the internet, but must be protected by
a firewall or a VPN tunnel.
So choose an IP address for the WIB from the private address ranges according to RFC 1918.
10.0.0.0 - 10.255.255.255
172.16.0.0 - 172.31.255.255
192.168.0.0 - 192.168.255.255
Settings
A password with administrator authorization for the first access is printed on the adhesive label.
Find details for the password setting on page 27.
notice
All three passwords must be modified by the administrator during start-up (possibly
specifically for each WIB module) !
esd note
Notice the country specific ESD standards when opening the unit.
IMPORTANT NOTE:
Some software versions have alterations in the file structure for parameter settings.
This was necessary to add new parameters.
New software versions are always capable of reading and interpreting older files of settings.
Older software versions can not read and interprete new files of settings.
Thus any downgrade (loading an older software than the currently loaded one) should be avoided
because it might lead to loss of settings.
2. Operation modes
The WIB (Web Interface Board) is an interface between STULZ air conditioning units and the intranet or inter-
net via an ethernet connection.
This connection allows monitoring and control of A/C units. On the operators’s side the appropriate hardware
(PC or server) and the appropriate software (SNMP client and/or web browser) are necessary.
The STULZ controllers in A/C units are sequentially scanned on occurred alarms and availability. In case a
controller detects an error or a controller is not available (power failure at the A/C unit), the webside displays
this error, an alarm email is sent and a SNMP trap message is sent to each of the max. 6 configurable SNMP
trap receivers.
The corresponding Stulz controller provides a read out of all operating data simultaneously with the network
request (SNMP GET function or opening of a website).
In case values are changed via the website or the SNMP client, these values are immediately transferred to the
corresponding controller.
Every single user can individually choose between the temperature display in °C or °F as well as among diffe-
rent user languages when the data is displayed on the website (http). For website display it is not necessary to
allow Javascript or cookies. The individual user settings (temperature, language) are saved simply by creating
a bookmark in the browser.
It is also possible to assign a sequencing function via the Stulz bus; i.e. the controller receives on/-off com-
mands via the Stulz bus. The sequencing function includes an alarm monitoring and an A/C unit start when
limit values are exceeded.
Intranet (LAN)
Furthermore necessary for the start-up: Ethernet
or
10/100 MBit/s
Provider // Internet (WAN)
1. PC or notebook with network connection
2. Cross-over cable or patch cable + switch/hub PC with web
3. Web browser as e.g. browser
- Internet Explorer from version 9
- Mozilla Firefox from version 2
- Opera from version 9
- Safari from version 3 In addition to this you should have your system administrator
provide you with all necessary data for the start-up. In appen-
dix A6 there is a form which you should have filled in for this
purpose.
3. The Hardware
3.1 WIB8000 board
Bias
Bus termination
Bus 1
Bus 2
Bus 1
Bus 2
Bias: high
Ethernet Bus termination: on
connection
24V AC/DC
Technical data:
Supply voltage: 24V AC/DC ± 10%
Bias: low
Frequency: 50/60 Hz ± 1% Bus termination: off
Power consumption: on request
Operating temperature: 5 ... 40°C
Stockage temperature: -30 ... 60°C
Function of LEDs
Bus activity:
}
Bus 1, red LED when sending data,
Bus 2, green LED when receiving data, but also when data is
sent, as the WIB checks outgoing data.
Network: Connection established, when LED illuminates
blinks: blinks:
Data is being saved, please internal WIB alarm (e.g.: e-mail cannot be sent),
wait. such an alarm is shown in the eventlog, but not in the
alarm window
Note:
In chillers with a C6000, no sequencing at the chiller itself may be activated when a WIB8000 connection
exists or is planned. Otherwise a communication with the WIB8000 is not possible, as the BMS bus is already
used for the chiller sequencing.
Technical data:
Supply voltage: 200/220/230/400/
415/460 V CA ±10%
Frequency: 50/60Hz ±1%
Protection class: IP 66/67
UV resistency: UL 508
Fire classification: UL 94 5V
188 180
164
Ø7
188
164
Bus connections
RJ45 connector
for Ethernet
voltage free input, aux in
Power supply
4. Connection / Wiring
4.1 The Stulz bus
The STULZ bus is a RS485 bus where up to 32 STULZ controllers can be connected with a WIB. The Stulz
bus is an RS485 bus with fixed transmission parameters such as baud rate 9600 Baud, 8 data bits etc.
Intranet or Internet
Provider Provider
Ethernet
Firewall or
board VPN tunnel*
Stulz-Bus
The WIB has its own integrated termination resistor (R). This resistor must be activated by setting the switches
S1 - S4, when the WIB is at the beginning or end of the Stulz bus.
The Stulz bus is a two wire connection with a screen which must be twisted in pairs. The screen must only be
connected on one side of the cable to the provided terminals. Connecting the screen at both sides will lead to
problems with different potentials.
All types of STULZ controllers can be connected in the STULZ bus.
- Controllers of type C5000 must be equipped with a MAX-Board.
- C4000 controller must be of the C4000max version.
To save the battery for the real time clock, the battery is not connected at the delivery. The connection is done
by the jumper J1. See detailed description in appendix A2.
All units need their own CPU address/global address (C7000), without any duplicates, so that they can com-
municate in the bus line (Exception C6000 Supervisor/Controller). They are configured for each controller
type as follows:
• In a C5000 supervisor/controller combination both controllers receive their own address.
Both controllers can be queried separately. Since both controllers have their own sensors they receive the
corresponding actual values from both sensors. When the supervisor does not control you won’t receive any
alarms when querying the supervisor.
• In a C6000 Supervisor / Controller combination both controllers have the same address and only the
currently active controller responds. You will always receive all alarms and the correct status of the
components.
• For the chiller (C6000 Chiller) a configuration with a supervisor is not possible.
After all controllers have received an address and the protocol and gateway addresses have been assigned,
the WIB8000 board must be configured.
This tells the board, which controller can currently be accessed.
The WIB8000 board has an automatic Stulz bus unit recognition system.
With this function all connected Stulz units are automatically recognized and the configuration is registered.
The function is called up by the HTTP interface (browser) in the menu "Web interface/bus", paragraph "scan",
menu item "start" by pressing the "Send" button.
5. Configuration
You installed the Stulz bus by connecting the controllers by means of bus lines and setting the global address-
es. You also linked the WIB8000 module in the Stulz bus and supplied it with power.
Before you connect the WIB8000 with the customer network, it is necessary to adjust the network parame-
ters which are provided by the customer. For this connect the WIB8000 to your PC/laptop first and configure
the WIB. The adjusted parameters are updated after a WIB8000 reboot.
To connect the WIB8000 to your PC/laptop the following network parameters are adjusted as default
settings:
DHCP: off
IP address: 192.168.50.52
Subnet mask: 255.255.255.0
Important: If the settings which are desired by the customer differ from the settings above, you can not reach
the WIB8000 anymore by your PC/laptop after a reboot. It has now been set up for the customer network.
Now you can switch on the PC, which also provides a network connection, start the internet browser and call
the html pages stored in the WIB module by typing the address http://192.168.50.52 into the command line.
Via the html pages you can configure the WIB module.
First you are asked to enter the password. Three passwords for different authorizations exist:
192.168.50.52/
A password with administrator authorization for the first access is printed on the adhesive label.
After you have entered the password and confirmed it by Enter/Return the authorization is shown for a short
time.
The menu line contains five icons to comfortably call up frequently used functions:
Here you set the temperature unit in °C or °F. The temperatures are
displayed according to this setting in all menus.
Here you adjust the language for the display of all WIB pages.
This icon serves to log in when you want to change the authorization
and to finish the dialogue.
Moving the cursor on this icon opens a menu, in which you can select
whether to display the units by bus or by zone participation.
Choosing the bus view, a submenu is displayed in which you can
select bus 1 or bus 2.
If you select the zone view, a submenu opens, in which only the zones
appear which contain at least one unit.
If you click on this icon, the bus view of the two busses is displayed.
This represents a possibility to get to the top menu "Web Interface".
First you should set the local time. This can be done in the menu "time". The settings done are transmitted to
the system and will then be effective by clicking on the "Send" button. Clicking on the "Reset" button resets
the parameters to the default settings. This is also valid for all following menus.
Before setting the time you should connect the battery on the board (see A2. RTC battery change). Other-
wise your settings will get lost with a power failure.
The internal clocks of all units, which are connected to the WIB8000 by the Stulz bus can be synchronized.
In case of an indirect connection (e.g. connection of a C7000AT to a C7000IOC by the IO bus) the C7000AT
system clock is not synchronized.
The synchronization of the system clocks of all connected units enables the comprehension of the chronolog-
ical context of the unit/controller eventlogs and simplifies the elimination of complex error causes.
The WIB can update its own system clock by sending requests to a NTP server (SNTP - Simple Network Time
Protocol).
The synchronization of the connected controllers as the update of the WIB system clock by SNTP request
via network, is done at once after the activation of the corresponding function and then with the cycle of the
adjusted interval.
The following parameters have to be adjusted. A valid NTP server address (server name or IP address), two
time intervals (hourly/daily/weekly) and the relative time difference of the local time to UTC time.
This parameter must be entered with the following format: <algebraic sign><hours>:<minutes>
CET - Central European Time
CEST - Central European Summer Time
The entries for the following three menu windows are defined by the
network administrator. In the appendix a form is printed which must
be sent to the network administrator before the WIB system start-up
so that this data is available for start-up.
All network modifications are effective only after a reboot of the WIB. You can comfortably reboot the WIB by
clicking on the menu item "reboot" in the menu "WEB INTERFACE".
The indication of a DNS address (only IP address possible) is compelling, if server names for other servers
(mail, NTP, SNMP Trap) shall be entered instead of their IP addresses.
The http port can be individually set. At the delivery the standard http port 80 is used.
Fill in the choice boxes according to the information given in the network check list in the appendix A6. item 3.
By the setting "date in smtp header" a date field (date / time of the email creation) which is required according
to newer email specifications, can be inserted in the header of each email.
Tests have proved, that there are email systems, which accept messages without this field, but which on the
other side, reject messages which do have this field containing a not plausible date.
For this reason this function should only be enabled, if you can ensure that the internal clock of the WIB8000
is correctly set and the WIB8000 battery is sufficiently charged to bridge over a power failure.
Alternatively, the SNTP (Simple Network Time Protocol) synchronization of the internal clock of the WIB8000
can be enabled. Then, even with a faulty battery and after a power failure, the internal clock of the WIB is
synchronized over the network. The correct setting of the WIB's internal clock is always ensured when using
SNTP.
SNMP
For safety reasons you can block the SNMP access (setting: disabled).
Community
Set the community, which has read-only access to SNMP messages and the community, which has write access.
Trap
There are the following settings for specifying the unit name in the SNMP message:
Standard:
the designation is automatically generated following the pattern "bus x, unit y".
x = bus number of the WIB8000
y = global address of the unit, which caused the alarm (trap).
extended:
The unit name which was adjusted by the customer in the menu "Config/web interface" is used.
This field also allows UTF-8 encoding (all international character sets). If you enter a name here, which contains
non-ASCII characters, make sure that, enabling the trap unit name option "extended", all trap receivers, which
receive messages from the WIB8000, support UTF-8 encoded trap value fields. Otherwise, there will be dis-
play problems at the SNMP client.
Trap 1 - 6
The SNMP host of the WIB8000 can be reached at the SNMP standard port 161.
The complete OID of a unit data point is assembled as follows:
The OID of the unit temperature of a C7000 controller with the address 15 on bus 2 would be:
1.3.6.1.4.1.29462.10.2.1.1.1.1.1.1.1.1170.2.15.1
Up to six traps can be configured, for each of which the community, the receiver the output port and the ver-
sion must be adjusted. Concerning the version you can choose among three options:
- v1: Trap messages are sent to this receiver in the SNMP format 1.
- v2c: Trap messages are sent to this receiver in the SNMP format 2c.
- both (default): The receiver gets each trap message in format 1 and in format 2c.
(two messages for one event in total.)
notice
In case of problems with the connection see chapter 7.1.
The bus will be configured automatically, when you initiate the WIB module to scan the bus and to record all
units found in the bus configuration.
Section: Scan
For this purpose select for one or the two busses the menu item "Start" of the "scan" function and click on the
"Send"-Button. The number of units found is updated each time when a unit has been found.
You can abort the scan at any time, when e.g. the actual number of existing units in the bus appears in the
choice box "number of units", by selecting the menu item "Stop" and clicking again on the "Send"-Button.
You can limit the global address range which is scanned to save time. Scanning 1200 addresses takes
approximately one hour.
In "Timeout" you can set the time how long the WIB waits for a response of connected units. Exceeding this
time is evaluated as a communication error. The maximum cache holding time indicates how long data points
are available in the cache memory as valid data points.
A short cache holding time guarantees actual data but causes high data traffic on the bus. A longer cache
holding time reduces the traffic but bears the risk that the data might not be up to date.
With the pre-fetch period you can set a time interval, in which the WIB reads and buffers all data points that
are configured for each single unit for the unit overview (menu: config/web interface). Data points which are
cached in this way, are read from the WIB cache, instead of being directly read from the unit during http/
SNMP queries to the WIB. The setting "0" switches the pre-fetching off.
With a properly tuned pre-fetch period the (up to 20) data points per unit will be provided faster at the http and
SNMP interface.
For this purpose the pre-fetch period must be set so that all data points can be read before the maximum
cache holding period has expired. Taking into account the bus performance (number of units, connection type
Ebus via C7000AT, response times of units), the pre-fetch period may not be set too small, because otherwise
the bus queue will be overloaded. In this case not all data points can be read.
The names of the units found are generated automatically by adding the bus number to the expression "Unit"
in the adjusted standard language and after the insertion of a hyphen the global address of the unit. For
C7000 IO controllers the unit name saved in the controller, if it is not the default setting "unit name", will be
taken.
So the unit names are displayed in the bus and zone view as represented below.
This name can be modified in the menu "Config/Web interface" for each unit.
Up to 20 freely selectable parameters can be displayed for each unit in the bus or zone overview. These
parameters can be defined in the menu "config/web interface". The size of the unit blocks conforms to the
largest block in a line.
By menu item "delete unit" in the same menu you can remove
a unit from the bus configuration, without cutting the bus
wiring. Such could be the case if you want to operate the
A/C unit temporarily as an individual A/C unit e.g. for test
purposes.
Manual creation of a unit in the bus configuration (Menu: Web Interface/bus/create unit)
You can define the A/C unit which you want to add to the bus configuration by four parameters:
1. bus (bus1 or bus 2), if you changed the bus designation, the new designations appear in this
menu.
2. global address
3. hardware (controller selection, influences the number of represented parameters the same as
the protocol volume and the unit commands which are used for the communication between WIB
and the unit/controller.)
4. type: MC, MSC - these types represent special software versions of the C5000 controller.
ECOCOOL: use this setting, if the A/C unit features a C5000 controller with the special EcoCool
software.
Manual removal of a unit from the bus configuration (Menu: Web Interface/bus/delete unit)
In the same way you can manually remove a unit from the bus configuration. For this you only need to specify
the bus and the global address.
The possibility to configure a zone in which A/C units are sequenced, has been designed in the first instance
for units which do not have a proper sequencing function or for which a sequencing can only be realized intri-
cately. (C1002, C4000, C5000, C6000). You can define 20 zones maximum.
The WIB zones 15 - 20 can be used for C7000 IOCs, which are also assigned to a C7000 IOC zone. This may
be necessary e.g. in case of DFC control and a simultaneous sequencing by the WIB.
In this window you can configure such a zone by entering a name for it and adjusting a sequencing. Setting the
sequencing you can choose among three options:
1. periodical:
After the setting of the sequencing interval, a commutation among the units is carried out at the end of each
cycle. The remaining period to the next commutation is displayed in minutes.
With the "test" button you can produce a manual commutation to check the function.
2. Week program
By the week program you can adjust two sequencing points to the minute for each day of the week. The time
of commutation must be entered in the format hh:mm. The setting "--:--" means that no commutation will be
done. For this it is sufficient to enter "--". If the WIB8000 ist not switched on at the time of commutation, the
concerned commutation will not be carried out.
3. off
With this setting no time dependent sequencing will be carried out. Only the commutation by failure (adjusta-
ble in the section "Emergency operation") and the additional unit start by overload (adjustable in menu "Con-
fig/Web Interface", section "overload start") will further be functioning.
The assignment of units to a zone and the determination whether the corresponding unit shall be in standby,
when the sequencing starts, has to be done individually for each unit in the menu Config/Web interface.
However the standby units can also be switched on by running units if alarms occur at these units. In the
choice box "valid alarms" you can adjust which alarms trigger the start of a standby unit and the cut off of the
faulty unit.
Several alarms can be marked by mouseclick while keeping the CTRL key pressed.
Moreover you can define the kind of temperature and humidity values, of which the zone average value is
calculated. In menu "Config/web interface" (see next page) you can determine whether the measured data of
standby units is taken into account for the calculation of the average or not.
In the lower part of the menu, there are displayed parameters which can be adjusted individually for each unit
to use the WIB zone functionality.
These parameters enclose the assignment to a zone (by the assignment of a unit to a zone the zone is creat-
ed.), the determination of the position within the sequencing, the definition of the operating state at the begin-
ning of the sequencing (on/off) and eventually the parameters for an overload start.
BMS stop 1: This setting does not allow switching on and off the unit by the Start- and Stop buttons.
BMS stop 2: With this setting switching off the unit by the Stop button has the effect that it is treated like a
valid alarm. A standby unit is then started within the zone.
Start window
Overload start
An overload start for a unit, for which you adjust this, is carried out if the adjusted temperature is exceeded or if
the adjusted humidity is higher than the measured humidity. To determine the overload operation stop you can
set a hysteresis for the temperature and humidity each.
For both parameters you can specify which measured value shall trigger the overload start (the average zone
value or the measured unit value).
You can choose among the following For the humidity four settings
temperatures: are available:
In the category "zone averaging" you can determine, whether the A/C unit sensor data which is actually in
standby is taken into account for calculating the zone average value (setting "YES") or not (setting "NO",
default).
After having done the settings click the "Reboot" button to put the settings into effect. The WIB8000 can now
be connected to the internal network by means of the Ethernet connection.
System
The physical unit (°C or °F) and the decimal separator are important if you use files which are generated with
the data logging, in other programs.
The default language is English. By setting the standard language other than English you can have the WIB
opened in the language of your country.
The default language is also valid for all emails automatically sent, as for their attachment.
Datalog
Using the datalog function you can have e-mails sent to yourself in the cycle of an adjustable interval. The
e-mails contain the recorded data, which you can determine in detail in the next menu window, as a csv-file.
The polling interval can be set individually for each bus.
Eventlog
The same way you can have e-mails of the record of all events (eventlog) sent to yourself in the cycle of an
adjustable interval. In case of lack of memory in the WIB these e-mails are sent automatically to the adjusted
address.
Zone
Here you can set the time between update procedures for the WIB zone. During an update procedure the
zone values (temperature/humidity) are calculated and, if necessary, units are switched on/off based on
these values. This procedure is also carried out after each alarm query (query interval adjustable in menu "web
interface/alarm").
The time-controlled sequencing is not affected by this parameter.
Note:
For heavily loaded systems (continuous query via SNMP for slow connection of units and at the same time
maximum unit number), a low refresh time (less than 3 seconds) can cause problems with the time-controlled
sequencing.
HTTP
You can have displayed a freely selectable logo in the top right corner of each page. In the choice box "source"
you can enter the path, which describes the location where the logo is saved. The memory location can be on
a server and must be indicated by a link as "http://..." then. By clicking on the logo the adjustable hyperlink is
executed.
User
Setting the "Timeout" you determine the delay after which you are automatically logged out when the browser
has been closed.
Password
In this menu you can define the passwords for different authorizations. Password 1 allows the access to the
highest authorization level. Password 2 allows except the modifications of setpoints only the display of all
parameters of the menu levels "Info" and "Operate". Password 3 includes the authorization to read all parame-
ters of the menu levels "Info" and "Operate".
Config/Web Interface
Although these parameters appear in a menu which is specific for each unit, the data logger is a special func-
tion of the WIB. The data is not requested and recorded by the controller but by the WIB.
You get to this window by selecting the bottom item in the config menu of each unit.
Section: Config
Here you can provide the unit with a name, which also will appear in the bus and zone view. With the automatic
bus scan the unit preliminarily receives an automatically generated designation.
Section: Datalog
With the datalog function you can record the chronological course of single measured values. Up to five
measured values per A/C unit can be protocoled this way.
You receive the recorded data in csv format in the shape of an e-mail according to the settings done in the
previous menu or displayed in the menu "Info/data/datalog" with the possibility for downloading.
Maximum 5000 lines can be logged for each bus. A line contains 1x timestamp and 5x data points (sensor
data). If there is only one unit in the bus 5000 intervals are logged. With 2 units 2500 intervals (2 lines are
written per interval, one for unit1 and one for unit2), with 5 units 1000 intervals.
Section: Overview
Here you can set the parameters, which will be displayed in the bus overview.
Up to 20 parameters can be set. The available parameters are shown right.
Section: Bus
The protocol displayed here is automatically determined when the WIB scans
the bus for units. Only change it in exceptional cases according to the control-
ler type and upon consultation of the Stulz support:
In another box you can determine the maximum number of datapoints which is
transmitted in a command. The value which is displayed here has been adjust-
ed by the WIB due to the detected controller type according to the buffer size
of the controller. In case of hardware modifications of existing controllers you
have the possibility to manually adapt the value.
No: only data package requests are raised. This is appropriate for C7000 IOCs with software version
IOC-V3.xx and older.
Yes: data package requests or addressed requests are raised (automatic selection of the best procedure
at each request). Only for C7000 IOCs with software version IOC-V4.00 and newer.
Always: only addressed requests are raised. this is necessary for C1010/C2020 controllers with SCP BMS
protocol.
This parameter is not relevant for the protocol "SDC" (C6000 and older controllers or C1010 with older
software).
The other menu items (zone, overload start etc.) have already been explained in the context with the zone
configuration.
Info/Data/Datalog
In the items of this menu a graphical presentation of the acitvated data loggers (maximum 5) is displayed.
You can limit the time space to be displayed by selecting the appropriate menu item. The following items are
available:
1. all,
2. last hour,
3. last 24 hours ,
4. last 7 days ("last" always in the meaning of "recent")
Vertical grey lines in the diagram mark the beginning of each day. The corresponding day of the week is indi-
cated by an abbreviation to the right of the line.
Below the curves the measured values are displayed chronologically in tabular form with date and time.
When the datalog is sent via email (automatically or manually by the download dialogue) all data in the datalog
is deleted. When the web page is saved the data in the datalog is maintained.
Info/Data/Datalog - Example
Note:
For a better presentation a record from a non-air-conditioned room has been used here.
You can enter up to five receivers or time spaces for the notification via e-mail when alarms occur. You can set
the days at which this shall happen individually for each receiver (for several days by mouseclick while keeping
the Ctrl-key pressed). The time spaces can also be set specifically for each receiver.
SMS notification
When alarm messages shall be sent to an e-mail/SMS service, set the receiver and the subject according to
the specifications of the provider.
By the "Test" button you can send a test email to all registered alarm-email receivers.
If the voltage at the provided contacts changes in a way that 9V are exceeded or are passed under, an e-mail
will be sent to an adjustable address. The e-mail will contain the text in the input box following "0V" when 9V at
the auxiliary input are passed under and the text in the input box following "9-30V" if 9V are exceeded.
The text can be individually modified and may consist of up to 255 characters.
6. Operation
6.1 Bus view
The start point when setting unit parameters via the WIB module is the bus view or if existant the zone view.
By the bus view the parameter which characterize the unit and give a quick overview of the unit state are dis-
played box-shaped, where each box represents a unit/controller/bus participant.
1. Unit name
2. Unit state (online, offline, alarm)
3. Unit type (DX, GE, CW, Chiller)
4. Return air temperature actual value (for unit type DX, GE, CW) Up to 20 parameters can be indi-
Flow water temperature (for unit type Chiller) vidually set for each unit in the
5. Return air humidity actual value (for unit type DX, GE, CW) menu Config/web interface.
Return water temperature (for unit type Chiller)
6. Operating state (on/off)
If an alarm has occurred for a unit, the unit box is displayed alternately with a normal and a reddish back-
ground. Simultaneously the alarm icon in the menu line blinks.
By clicking on the Unit name in the bus view, you get to the start window of the selected unit. Except the infor-
mation which appear in the bus view, the control type, the controller type (hardware), the software version, the
bus address and the global address are displayed in the start window.
Start window
F
klick!
All parameters which are not displayed on a grey background, can be modified by marking the value and
typing the new value. The modification will be effective when you confirm it by clicking on the "Send" button.
The menu structure is based on the menu structure which has been applied for the C7000 redesign. The
menu line displays three main menus "Info", "Operate" and "Config".
In the menu line for controllers which can control several modules, the single modules are displayed (module
1, module 2, etc), the above mentioned structure is displayed on a level below after you have selected a mod-
ule. The menu structure of the C7000 redesign is however reduced by some menu items for the controllers
C1002, C4000, C5000 and C6000.
Info menu
Operate menu
Config menu
Info menu
Operate menu
Config menu
Info menu
Operate menu
Config menu
7. Troubleshooting
7.1 Problems with the connection via SNMP
1. Reachability
• Check by the "ping" command, whether the WIB module can be reached via Ethernet.
• Check whether the access by SNMP is set as "enabled". (see page 17)
• Test the connection using the freely available Hilisoft MIB-Browser. The followings OIDs are suitable for the
function test of the connection.
OID:1.3.6.1.2.1.1.1.0 --> Stulz GmbH Klimatechnik WIB 8000 // sysDescr
OID:1.3.6.1.2.1.1.2.0 --> 1.3.6.1.4.1.29492.10 // sysObjectID
OID:1.3.6.1.2.1.1.5.0 --> WIB 8000 SNMP Interface // sysName
OID:1.3.6.1.2.1.1.6.0 --> aircondition // sysLocation
2. Speed
• Consider the notes on bus configuration (Timeout, Cache holding time and Pre-fetch period) on page 19.
As many values do not change so often, you can set a bigger cache holding time.
• If the WIB module is connected with the A/C units (C7000IOCs) by a C7000AT, the data request is slower
than if it is connected with the C7000IOC and the A/C unit by an E-Bus board.
• Use "GET" commands for the request of data points.
• Avoid the "WALK" command.
The available data points can be taken from the file "StulzWIB8000_v2xx_oidlist.pdf" which can be down-
loaded from the E-Stulz area.
Appendix
A1. Software update
Selection of the firmware Image file for the upload to the WIB8000
When the „Software update“ page is displayed the integrity of the firmware image in the flash memory is
checked (even when an update has just been carried out). The result is displayed in the section „State“ on the
update page.
When the uploaded firmware image is damaged, the WIB8000 may not be restarted again ! The following
message is displayed in the state section "Firmware image damaged. Please upload new image.". In this case
the image must be uploaded again (onto the WIB8000). The WIB8000 restart by the web page is blocked
during this time.
notice
The WIB8000 is delivered with software already installed. For spare parts of the WIB which
may have been in stock for a longer time, we recommend to update the software before
commissioning.
Installing a software of an older version than the version of the state of delivery may
disable the WIB8000.
In the WIB8000 module a CR2032 type battery serves to provide power for the real time clock, when the WIB
is de-energized. You can activate this battery by the jumper J1. When the jumper is removed the battery is not
connected. Disconnecting the battery could be reasonable for an intermediate storage to save the battery
capacity. This jumper is not set at delivery.
A battery change is necessary, when you notice that the date adjusted in menu "Web interface/time" resets to
year 2004.
For changing the battery turn the metal clip, which fixes the battery, to the front side of the WIB. The lithium
cell can be drawn out of the socket. When installing the new lithium cell take care of the right polarity.
In case you forgot the password of the Config level or if network settings have been changed, so that the
WIB8000 can not be reached via the LAN anymore, you can reset the WIB to the factory setting by a jumper
on the board.
Jumper J5
The steps in detail:
A4. Support
For trouble shooting it may be useful for the technical support to receive information about the occurred
alarms and the equipment of the system.
The menu item "event log" records all alarms the same as WIB event messages, the menu item "overview"
shows the hardware version of the system. Both items appear in the menu "Web Interface".
The contents of both menu items can be downloaded as csv-files. Send these files on request to the technical
support.
By menu "Info/Events/Part 1 ...Part 4" the eventlog of a connected unit can be displayed. To keep the time
of establishing the eventlog short, the eventlog is subdivided into four parts. Part 1 contains the recent 50
events, part 2 contains 50 events before the recent 50 events etc..
The list of events can be saved in the form of a csv file with the possibility to send it to the technical support of
Stulz.
These files automatically receive the file name "ioceventlog.csv". If you download several parts think of rena-
ming the files as e.g. "ioceventlog_part1.csv".
When the eventlog is sent via email (automatically or manually by the download dialogue) all data in the event-
log is deleted. When the web page is saved the data in the eventlog is maintained.
With the menu "Web Interface/Service/Special functions" you can solve problems by typing in a four-digit
code. The code can be obtained from the technical support after the problem has been described.
When no network is available at the site, there is the possibility to connect the WIB8000 to the telephone net-
work by a MoRoS router.
WIB8000 and MoRoS router must be connected by a 1:1 Ethernet patch cable, the MoRoS router establis-
hes an analog connection to the telephone network. At the user side there are two possibilities to establish the
connection to the telephone network. 1. Direct connection via modem, 2. Connection by internet.
Ethernet
Analog patch cab-
connection le 1:1
Telephone
network
Modem
WIB8000
2. Connection by internet
Internet
Provider Provider
WIB
Telephone
network 8000
MoRoS Router
PC with browser
Security
Consider the security notes of the MoRoS router manual in chapter 1 "Security" at the commissioning.
A5.1 Start-up
Set the parameters of the IP network at the WIB8000 and in the MoRoS router and link both units by a patch
cable.
Power supply
The router requires a power supply between the limits of 10V and 60V with a power of 3W as described in
chapter 4 "Technical Data" of the MoRoS router manual.
IP addresses
WIB8000 and MoRoS router must have IP addresses from the same subnet. In this example the pre-set rou-
ter net is selected:
WIB8000: 192.168.1.5
MoroS: 192.168.1.1
Subnet mask: 255.255.255.0
Settings WIB8000
The WIB8000 configuration for a connection with the MoRoS router does not differ from the configuration in
a normal network so that this can be carried out according to the WIB8000 manual.
Network->Setup
The parameters of the IP net can be set in the menu „WEB INTERFACE->Network->Setup“.
Gateway and DNS server are represented by the router in this case, so enter the router IP address here.
Network->Email
Enter the settings for the mail server in the menu „WEB INTERFACE->Network->email“.
The email receivers can be configured in the menu „WEB INTERFACE->Alarm“ and in „WEB INTERFACE
->Common“.
As far as the router settings are concerned you can refer to the quickstart instructions provided.
If the login data for router administration or the IP parameters must be modified, select the items „Basic Set-
tings->Webinterface“ and „Basic Settings->IP addresses (LAN)“.
Modem
Depending on the fact whether a dial tone is available or not before dialing, the item „Wait for dial tone“ must
be set. The parameters under MODEM can only be changed, when "Dial-In" as well as "Dial-Out" are disabled.
To confirm click on „OK“ at the end of the page.
Dial-In
If the dial-up from the telephone network shall be enabled, select "Yes" for "Enable dial-in" in the menu item
"Dial-in". The check mark for "Authentication for dial-in" should be set in addition and a user name/password
should be entered.
All other parameters can keep their default values as can be seen under 11.2.6 of the manual.
The check mark "enable NAT“ must be set (default). To confirm click on „OK“ at the end of the page.
After having finished these settings the WIB8000 should be accessible by the telephone network through
remote data transmission network (here: http://192.168.1.5).
Dial-Out
If the WIB8000 shall be enabled to send emails, an automatic connection buildup must be configured in the
router under "Dial-Out“.
For the authentication at the remote station enter the following data:
• telephone number
• user name
• password
All other parameters can keep their default values as can be seen under 11.2.7 of the manual.
To confirm click on „OK“ at the end of the page.
Forgot password
If you do not succeed in establishing a connection to the web interface of the router via Ethernet for a con-
sisting system, the cause may be an incorrect IP address or user name/password. In this case it is possible to
reset the router to the condition at delivery, by pressing three times the reset button within two seconds. See
manual 12.11.5 Reset. All settings done are lost in doing so.
1. General
Use DHCP: Yes (continue with item 2) No
2. Access authorization
Modify password:
3. E-mail
SMTP server: ___.___.___.___
(IP address / server name) _______________ (max. 30 characters)
SMTP port: _____ (max. 5 numerals)
User: ____________________ (max. 64 characters)
____________________
Password (plain text): ____________________ (max. 64 characters)
____________________
Authentication *: None DIGEST-MD5 CRAM-MD5
LOGIN PLAIN AUTO
* Setting "Auto" may result in authentication error if it is insufficiently implemented at the e-mail server.
In case of authentication errors with your e-mail account, ask your e-mail host provider which is the proper method and select this
method deliberately.
5. SNTP
SNTP server: ___.___.___.___
(IP address / Server name) _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ (max. 30 characters)
Local time offset: ___:__ (±hh:mm)
Synchronize: hourly daily weekly
Technical Manage-
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