Organization and Management

Second Quarter Examination

NAME: ____________________________________________________________________ SCORE: ___________

I. A. Multiple Choice:

Directions. Read each item very carefully. Encircle the letter that corresponds to the correct answer.

1. It refers to the filling in all organizational job d. Authorization

positions and keeping these filled. It is done
by identifying job position vacancies, job 8. Rewards which pertains to money, finance,
requirements, workforce requirements, and or currency.
etc. a. Compensation/wages
a. Staffing b. Managing b. Monetary Rewards
c. Leading d. Controlling c. indirect Compensation
d. Direct Compensation

2. A method of recruitment where another 9. The process of working with and through
organization may offer placement services to others to achieve organizational objectives
their members who seek employment. efficiently and ethically amid constant
a. Labor Unions change.
b. Employee Referrals a. Staffing b. Managing
c. Advertisements c. Leading d. Development
d. Professional Associations
10. This theory is also known as the Motivation-
3. It is the process of choosing individuals who Hygiene Theory which states that intrinsic
have the required qualifications to fill present factors are associated with job satisfaction.
and expected job openings. a. Herzberg’s Two Factor Theory
a. Staffing b. Selection b. McClelland’s Three Needs Theory
c. Leading d. Controlling c. Alderfer’s ERG Theory
d. Mc Gregor’s Theory X and Theory Y
4. A learning given by organizations to its
employees that is geared toward the 11. The act of self- protection when people are
individual’s acquisition and expansion of his threatened by something or someone.
or her skills in preparation for future job a. Information Overload b. Language
appointments and other responsibilities. c. Defensiveness d. Filtering
a. Training b. Seminar
c. Team Building d. Development 12. Refers to the amount of effort which must be
put into minimizing gender discrimination
5. A behavioral approach to performance and role inequalities.
appraisal that measures the frequency of a. Assertiveness
observed behavior. b. Humane Orientation
a. Behaviorally anchored rating scale c. Gender egalitarianism
b. Behavior Observation scale d. Performance Orientation
c. Forced Behavior Scale
d. Graphic Behavior Scale 13. It is management function that involves
ensuring that the work performances of the
6. It is the connection created among organization’s members are aligned with the
employees/ workers as they do their organization’s values and standards through
assigned task for the organization to which monitoring, comparing, and correcting their
they belong. actions.
a. Employee Relations a. Staffing b. Selection
b. Relationship c. Leading d. Training
c. Friendship
d. Love and Belongingness 14. The process of obtaining information about
jobs needed to achieve the organization’s
7. It is a formal procedure that authorizes the goals/ objectives.
union to represent its members in
processing grievance or complain. a. Job Analysis
a. Unionism b. Job Specifications
b. Complaint c. Job Recruitment
c. Grievance d. Job Orientation
 a. Consideration is a people-oriented
15. It is a written document that guides the dimension of leadership behavior
Entrepreneur on which strategies would be b. Production-centered leader behavior
most beneficial for the enterprise to take. focuses on tasks and has little concern
a. Business Concept for people
b. Business Plan c. Leaders high in initiating structure do
c. Vision not set deadlines or make individual
d. Mission task assignments
d. Employee-centered leader behavior
16. Which of the following images best captures focuses on people and the quality of
how classical management views the the social system.
organization?
a. As an organism. 23. The idea that "communication is a process
b. As a human being. of adjustment" means that
c. As a machine. a. People have to learn each other's
d. As a wheel in an engine. meanings for words, as well as their
nonverbal behaviors during
17. How would you classify the best type communication.
Selection devices? b. people will adapt to others' attitudes
a. It must be explained, and speech while communicating.
b. It must match the job in question, c. Both the content and relational
c. I has to be cost-effective dimensions of a message can change
d. none of the above. during communication.
d. People usually engage in
complementary transactions during
18. On-the-job training methods allow the communication.
workers to work in a realistic work
environment and gather experiences. Then, 24. Which of the following is not a source of
whuch do you think is the popular on-the- individual resistance to change?
job training methods? a. Habit
a.job rotation,
b. Security
b.classroom lectures,
c. Fear of the unknown
c. films.
d.description and displays d. Structural inertia

19. Need states agree what you refer from me 25. Which of the following statement best
and give me an opportunity to perform. meaning “Unity of Command?”
Need here refers to : a. Each employee should receive orders
a. control information and performance from a number of superiors
review, b. Each employee should receive orders
b. key result areas and statement of from one superior only
objectives, c. Each employee should receive orders
c. agree what you expect from me, from Board of Directors
d. All of the above. d. Each employee should receive orders
from subordinates
20. The overall process of decision making in,
for example, staff selection includes which of 26. If an organization used an outside
these stages? consultant as opposed to an insider as
a. Deciding which candidate to appoint change agent, the result would probably be:
b. Identifying the need for a new member a. More cautious and thoughtful.
of staff b. More reflective of the organization’s
c. Agreeing the job specification history and culture.
d. All of the above c. More objective.
d. Reflective of the fact that change agents
21. Which of the following statements is true must live with the consequences of their
about the goal theory of motivation? actions.

a. People with easier goals will perform 27. The following tests measure an individual’s
better than people with difficult goals. ability, choose which of these test measure’s
b. A person's level of commitment to a the ability to learn a given job, when
goal will not regulate the level of effort adequate training is given and do not test
expended. the knowledge or proficiency possessed by
c. People with difficult goals will perform the individual?
better than people with easier goals.
d. Research has shown that there is little a. Interest tests
support for the goal theory and its b. Achievement tests
effects on motivation with regard to the c. Situational tests
relationship between goal-setting and d. aptitude test
performance.
28. The extent to which a leader lets followers
22. Which of the following statements is false make decisions themselves rather than
about the behavioral theories of leadership? making the decisions for them is focused on
by _______________ leadership styles.
 a. Laissez-faire and general a. Goods and ideas
b. Participative and autocratic b. Goods and products
c. Employee-oriented and job-centered c. Goods and services
d. Laissez-faire and close d. Services and ideas

29. Select the CORRECT sequence of 36. Which of the following statements justify the
organization behavior modification process. Contingency theories of leadership?

a. Identify, Measure, Analyze, Intervene a. there is no single style of leadership

and Evaluate appropriate to all situations.
b. Analyze, Measure, Identify , Intervene b. there is a single style of leadership
and Evaluate appropriate to all managers.
c. Identify, Measure, Intervene, Analyze c. there is a single style of leadership
and Evaluate appropriate to all situations.
d. Both (b) and (c) d. none of the above.

30. Which of the following factors influence 37. Which of the following statements justify the
perception? trueth about the goal theory of motivation?
a. Power, Affiliation and Motivation
a. People with easier goals will perform
b. Needs, Drives and Incentives
better than people with difficult goals.
c. The Perceiver, the Target and the b. A person's level of commitment to a
Situation goal will not regulate the level of effort
d. The Perceiver, the Risk Taking and the expended.
Incentives c. People with difficult goals will perform
better than people with easier goals.
31. This is concerned with the employee’s d. Research has shown that there is little
emotional attachment and involvement with support for the goal theory and its
the organization. Identify which of the effects on motivation with regard to the
following represents organizational relationship between goal-setting and
commitment? performance.
a. Normative commitment 38. Company policy, administration, supervision,
b. Continuance commitment interpersonal relations, working conditions,
c. Affective commitment and salary are characterized as:
d. Effective commitment
a. Achievement factors
32. In which of the following, do attitudes b. Growth factors
provide a standard of reference which allows c. Motivating factors
people to understand and explain their d. Hygiene factors
environment?
39. All but one of the following statements
a. Adjustment-function accurately describe aspects of levels and
b. Ego-defensive function types of conflict in organizations. Which
c. Value-expression function statement does not?
d. Knowledge-function
a. Intraorganization conflict includes all
33. Which of the following do you think are types of conflict between organizations.
interrelated and inter-dependent? b. Interpersonal conflict is conflict between
two or more people.
a. Job satisfaction and productivity c. Intergroup conflict is conflict between
b. Job content and productivity two or more groups.
c. Job specification and productivity d. Intrapersonal conflict is conflict that
d. Job description and productivity occurs within a person.

34. Identify the best definition of planning. 40. The following are example of six important
criteria of in recruiting people aside from:
a. An integrated process in which plans
are formulated carried out and a. Past Performance
controlled. b. Personal Preference
b. Setting an organization’s objectives c. Personal Character
and the means of reaching them. d. Psychological Profile\
c. Devising ways of achieving the
objectives of an organization. 41. According to MASLOW’S Hierarchy of
d. The core activity of planners and needs theory, human needs are to be
planning departments. arranged in the following hierarchy of
importance,________________________
35. Marketers must adopt a different approach
while selling intangible products. Which of a. Physiological needs>social
the following combinations does truly needs>safety needs>esteem needs >
represent intangible products? self actualisation needs
 b. Physiological needs>safety b. Minority Interest
needs>esteem needs>social needs > c. Joint venture
self actualisation needs d. Majority interest.
c. Safety needs>physiological
needs>social needs>esteem needs > 48. A small organization, operating in a market
self actualisation needs where creativity and innovation is important,
d. Physiological needs>safety has a leader with a democratic leadership
needs>social needs>esteem needs > style. What impact will this leadership style
self actualisation have on the employees?

42. Which of the following employees in your a. Staff comply with set procedures
opinion must be paid overtime? b. Staff are closely supervised
c. Staff will receive fringe benefits
a. A janitor who worked 30 hours during d. Staff morale will be higher
the workweek and was also paid for 12
hours of vacation time
b. A vice president in charge of operations 49. Jeffrey, a newbie to a business world is
who worked 50 hours last week starting a new business, and he has formed
c. A nonexempt employee who put in 45 relationships with several successful local
hours last week business owners. If you are Jeffrey which of
d. A dock worker who worked 40 hours, the following is the best way to leverage
including 10 hours on Christmas these relationships to help his business
succeed:
43. Operations can be classified according to
their volume and variety of production as a. Gaining inside marketing information
well as the degree of variation & visibility . b. Persistently asking those business
Which of the following operations would be owners
classified as high volume , low variety? to invest in his company
c. Attending trade shows and conferences
a. A front office bank to make new connections
b. A family doctor d. Sharing those businesses' content on
c. A carpenter social media
d. A fast food restaurant
50. Angelo wants to start a home-based Jersey
44. Rosalinda started her own message (for basketball enthusiast) printing business.
network where she connects families from Which do you think of the following are the
the local area to different countries around most critical equipment and supplies that
the world. Which of the following best Angelo will need to get his business up and
describes Rosalinda: running?

a. direct salesperson. a. Cloth, thread, and display cases

b. franchiser. b. Printing machine, display cases, and
c. wholesaler. Cloth
d. entrepreneur. c. Artwork, Cloth, and thread
d. Cloth, printing machine, and artwork
45. In a business plan, the succession plan
becomes more of a concern for bankers and
investors:

a. when there are more than three children

involved.
b. as the entrepreneur ages.
c. when the entrepreneur has no children.
d. if a family council exists.

46. You are the new owner of the company that

originally builds by your father. Since, you PREPARED BY:
are living in different generation from your
father, he gave you a task to developed a
AGNES R. RAMO
new objective for your company, which of
the following is an example of a company Subject Teacher
objective that you might be developed:
CHECKED:
a. Improve the collection process
b. Maintain or increase market share ETHEL P. FABIA
c. Maintain the billing cycle SHS Focal Person
d. Hold weekly sales meetings
NOTED:
47. If you are an entrepreneur, which of the
following will you choose to acquire
experience in an international market before JUPITER L. PETILLA, Ed.D.
making a major commitment? Principal IV
a. Merger