Job Analysis
Job Analysis
Job Analysis
Overview:
Job Analysis is a process to identify and determine in detail the particular job
duties and requirements and the relative importance of these duties for a given
job. Job Analysis is a process where judgments are made about data collected
on a job.
Job analysis, which is also called job review or job classification, is a systematic
exploration of the tasks, duties, responsibilities and accountabilities of a job. The
process of job analysis involves collection of background information, selection of
representative jobs to be analyzed, collection of job analysis information,
development of a job description and job specification.
The formal and systematic methods of job analysis are functional job analysis,
the position analysis questionnaire, and the critical incident technique. Job
analysis is useful for preparing job descriptions and job specifications which are
the basis for most of the HR activities like recruitment, training, performance
appraisal, industrial relations and wage and salary administration.
Job design determines the way in which work should be performed which, in turn,
affects the degree of authority of an employee over the work; the scope of
decision-making by the employee; the number of tasks an employee has to
perform; and employee satisfaction. The main objectives of job design are to
meet organization requirements such as higher productivity, operational
efficiency and quality; and to simultaneously satisfy the psychological and
sociological needs of the employees.
The Job; not the person an important concept of Job Analysis is that the analysis
is conducted of the Job, not the person. While Job Analysis data may be
collected from incumbents through interviews or questionnaires, the product of
the analysis is a description or specifications of the job, not a description of the
person.
The purpose of Job Analysis is to establish and document the 'job relatedness' of
employment procedures such as training, selection, compensation, and
performance appraisal.
There are different approaches to job design – the engineering approach, the
Human relations approach, the job characteristics approach and the
Sociotechnical approach. An effectively designed job enhances employee
Productivity and satisfaction. Modern management has many job design options,
which can transform monotonous and routine jobs into more challenging and
motivating ones.
• OBSERVATION METHODS
1. Direct observation
Direct Observation is a method of job analysis to observe and record behavior / events
Activities / tasks / duties while something is happening.
2. Work methods analysis
Work methods analysis is used to describe manual and repetitive production
jobs, such as
Factory or assembly-line jobs. Work methods analysis includes time and motion
study and micro-motion analysis.
3. Critical incident technique (CIT model).
Critical incident technique is a method of job analysis used to identify work
behaviors that classify in good and poor performance.
4. INTERVIEW METHOD
Interview method is a useful tool of job analysis to ask questions to both
incumbents
and
supervisors in either an individual or a group setting. Interview includes
structured
Interviews, unstructured interview, and open-ended questions.
5. QUESTIONNAIRE METHODS:
To collect data for job analysis designs a questioner which is similar in nature
and contains a list of a job
• MOSAIC model
MOSAIC model is a questionnaire technique of job analysis used to collect
information from incumbents and supervisors. It contains 151 job tasks rated in
terms of importance for effective job performance and 22 competencies rated in
terms of importance, and needed proficiency at entry.
• Common Metric Questionnaire (CMQ model)
CMQ model is a technique of job analysis that was developed by Harvey as a
“worker-oriented” job analysis instrument designed to have applicability to a
broad range of exempt and nonexempt jobs. It includes 41 general questions of
background section, 62questions of contacts with people, 80 items of decision
making, 53 items of physical and mechanical activities, 47 items of work setting.
OTHER METHODS
6. Task Inventory
A task inventory is a list of the discrete activities that make up a specific job in a
specific organization.
8. Diary method
This method is a useful tool of job analysis to ask worker maintaining and keeping daily
Records or list of activities they are doing on every day…
9. Checklists and rating scales
Checklist is job analysis method base on an inventory of job elements. You can
ask question about purpose of position; key responsibility areas; organization;
relationships;
decision making; authority; Skills, knowledge, experience; working conditions