BUSINESS MANAGEMENT

1. PREAMBLE

The course in Business Management at the senior school level embraces principles and
activities in the core functional areas of business management. It also covers legal
environment of business, information technology, globalization, economic integration
and entrepreneurship.

2. AIMS

The examination therefore intends to test candidates’

(i) understanding and appreciation of the basic concepts, principles and practices of
business management;
(ii) understanding of the role of business management in an economy;
(iii) ability to relate the concepts and principles of business management to practical
business situations.
(iv) ability to pursue further studies in business management.

3. SCHEME OF EXAMINATION

There will be two papers, Paper 1 and Paper 2; both of which will constitute a composite
paper and will be taken at a sitting.

PAPER: 1 This will consist of fifty compulsory multiple-choice objective questions

which will cover the entire syllabus and will carry 30 marks. It will last1
hour.

PAPER: 2 It will consist of a compulsory case study question and seven other essay
questions, out of which candidates will be expected to answer any three.
The case study will range between 200 and 250 words and will carry 25
marks, while the other questions will carry equal marks of 15 each. The
paper will therefore carry a total of 70 marks.
4. DETAILED SYLLABUS
TOPICS NOTES
1. NATURE OF
MANAGEMENT

1.1 Meaning and Process of 1.1.1 Meaning of Management and

Management administration
1.1.2 Basic Functions of
1.1.3 Levels of Management
1.1.4 Types and Roles of Managers
1.1.5 Difference between Administration
and Management

1.2 Forms of Business 1.2.1 Meaning of Business Organization

Organization 1.2.2. Identification of Major Forms: (Sole
Proprietorship, Partnership,
Limited Liability Company, Public
orations, Co-operative society)
1.2.3. Procedures for the
formations/Characteristics,
advantages and disadvantages of each
form.
1.2.4 Causes of business failure.

1.3 Business and Society 1.3.1 Meaning of Business Environment

Business Environment,
1.3.2 Forces in the Businesses Environment

1.3.3 Ethical, legal and social

responsibilities of Businesses.
1.3.4 Primary and Secondary stakeholders –
meaning and differences.
1.3.5 Responsibilities of businesses towards

2. FUNCTIONS OF
MANAGEMENT

2.1 Planning and Decision 2.1.1 Meaning and importance of planning

Making 2.1.2 Steps in planning, Types
.2.1.3 Meaning and of planning, Limitations
to planning
2.1.3 Meaning and importance of decision
making.
TOPICS NOTES
2.1.4 Step in the decision making process.
2.1.5 Types of (Programmed and Non-
programmed) decisions.
2.1.6 Levels of management decisions.

2.2 Organizing 2.2.1 Meaning, importance and activities of

organizing
2.2.2 Principles of organizing,
Organizational structure and
Organizational chart
2.2.3 Centralization and decentralization-
meaning differences, advantages and
disadvantages.
2.2.4 Meaning and benefits of delegation.
2.2.5 Reasons why managers do not delegate
2.2.6 Reasons why subordinates do not
accept Delegation
2.2.7 Guidelines for delegation

2.3 Directing 2.3.1 Meaning and elements of directing

2.3.2 Motivation – meaning, intrinsic and
extrinsic factors
2.3.3 Maslow’s Hierarchy of Needs.
2.3.4 Leadership importance of good
leadership.
2.3.5 Leadership styles and Sources of
power available to leaders.
2.3.6 Communication –meaning,
importance,
channel formal and informal
2.3.7 The Communication process
2.3.8 Barriers to communication
2.3.9 Guidelines to effective
communication

2.4 Controlling 2.4.1 Meaning and reasons for controlling

2.4.2 Steps in controlling.
2.4.3 Tools for controlling
TOPICS NOTES
3. MANAGEMENT 3.1 Concept of ICT
INFORMATION 3.2 Data and information, meaning,
TECHNOLOGY differences;
and sources of business information
3.3 Functions of the computer
3.4 Applications of computers in Business
3.5 Advantages and challenges of the use of
Computers in business

4. LEGAL ENVIRONMENT
OF BUSINESS
4.1 Law of Contract 4.1.1. Meaning and elements of contract
4.1.2 Classification of contracts
4.1.3 Vitiating factors (Void and Voidable
contracts)
4.1.4 Ways of discharging a contract

4.2 Principles of Agency 4.2.1 Creation of agency

4.2.2 Rights and duties of a principal
4.2.3 Rights and duties of an agent
4.2.4 Termination of agency

4.3 Negotiable Instruments 4.3.1 Meaning and characteristics of

negotiable instruments
4.3.2 Types of negotiable instruments
(Cheques; Bills of exchange;
Promissory notes)
4.3.3 Cheques: Class, types, advantages,
disadvantages and ways of avoiding
cheque frauds.

5. FINANCE AND
FINANCIAL
INSTITUTIONS
5.1 Money 5.1.1 Meaning and characteristics of money
5.1.2 Functions of money
5.1.3 Meaning and causes of inflation

5.2 Banking 5.2.1 Types of banks

5.2.2 Functions of the Central bank
5.2.3 Functions of commercial and other
types of banks
5.2.4 Types of bank accounts.
5.2.5 Tools of monetary control
TOPICS NOTES
5.3 Risk Management 5.3.1 Meaning of risk and risk management
and Insurance 5.3.2 Types of business risks
5.3.3 Meaning and importance of insurance
5.3.4 Principles of insurance
5.3.5 Types of insurance and insurance
Policies

5.4 Stock Exchange 5.4.1 Meaning and functions

5.4.2 Types of securities

6. ROLE OF GOVERNMENT
IN THE ECONOMY 6.1 Role of government in an economy
6.2 Sources and types of government
revenue
6.3 Purpose of taxation
6.4 Types of taxes and challenges of tax
collection
6.5 Types and items of government
Expenditure

7. INTERNATIONAL
TRADAND PROBLEMS
OF DEVELOPING
ECONOMIES
7.1 International Trade 7.1.1 Meaning of trade
7.1.2 Difference between domestic and
international trade
7.1.3 Documents used in domestic and
international trade
7.1.4 Reasons for international trade
7.1.5 Theories of absolute cost and
comparative cost advantage
7.1.6 Restrictions in International trade
Balance of Payments (BOP) and
measures for correcting BOP deficit
TOPICS NOTES
7.2 Developing Economies 7.2.1 Challenges of developing economies
in relation to International trade
7.2.2 Ways of improving Developing
Economies by Government
7.2.3 Role of the following institutions in
international trade : International
Monetary Fund (IMF), International
Bank for Reconstruction and
Development (IBRD), United Nations
Conference on Trade and
Development (UNCTAD).

8. GLOBALIZATION AND
ECONOMIC
INTEGRATION
8.1 Globalization 8.1.1 Meaning and causes of globalization
8.1.2 Advantages and disadvantages of
Globalization

8.2 Economic integration 8.2.1 Meaning of economic integration

8.2.2 Roles of the following in economic
integration :
Economic Community of West
African States (ECOWAS), African
Union (AU), European
Union (EU), P African European Pacific
Countries Association of South and
Eastern Asian Nations (ASEAN).

9. FUNCTIONAL
MANAGEMENT 9.1.1 Meaning of human resource
9.1 Elements of Human Management
Resource Management 9.1.2 Functions of human resource
management
9.1.3 Steps in the recruitment and selection
process
9.1.4 Sources of recruitment
9.1.5 Types of training;
9.1.6 Job Analysis (job description and job
specification)
9.1.6 Performance appraisal - meaning and
importance
TOPICS NOTES
9.2 Labour Relations 9.2.1 Meaning of labour relations, Trade
Unions and industrial relations.
9.2.2 Functions of Trade Unions
9.2.3 Employers’ Association: Meaning and
functions.
9.2.4 Collective bargaining-process
importance and rights of parties
involved.

9.3 Fundamentals of 9.3.1 Meaning of production and production

Production Management Management.
9.3.2 Forms of Production - extractive,
manufacturing, construction,
commercial and personal services
9.3.3 Factors of production
9.3.4 Meaning of specialization and
exchange
9.3.5 Advantages and disadvantages of
specialization
9.3.6 Types of production process – job,
batch, flow
9.3.7 Steps in production planning and
Control

9.4 Principles of Marketing 9.4.1 Meaning of Marketing: Meaning and

activities.
9.4.2 Market segmentation: Meaning and
bases.
9.4.3 Elements of the marketing mix
(product, price,promotion and place)
9.4.4 Steps in new product development
9.4.5 Stages of product life cycle
(introduction, growth, maturity and
decline)
9.4.6 Functions of packaging and uses of
branding
9.4.7 Factors affecting pricing and pricing
objectives
9.4.8 Promotion: Meaning, importance and
types
9.4.9 Channels of distribution
9.4.10 Functions of wholesalers and retailers
TOPICS NOTES
9.5 Electronic Commerce 9.5.1 e-commerce: Meaning and
(e -Commerce) importance.
9.5.2 Meaning of Business Finance.

9.6 Business Finance 9.6.1 Short-term and long-term sources of

finance
9.6.2 Government lending programmes;
Venture capital fund

10. ENTREPRENEURSHIP
AND SMALL BUSINESS
10.1 Entrepreneurship 10.1.1 Meaning of entrepreneurship
10.1.2 Role of entrepreneurs
10.1.3 Characteristics of an entrepreneur
10.1.4 Content of business plan
10.1.5 Reasons for business successes and
failures
10.1.6 Record Keeping: Meaning,
importance and types.
10.1.7 Time Management: Meaning,
importance and techniques.

10.2 Small Business 10.2.1 Small businesses: Meaning and

categories
10.2.2 Procedures in the formation of small
businesses
10.2.3 Importance of small businesses in the
economy
10.2.4 Challenges of small businesses
10.2.5 Role of government in promoting
small businesses
10.2.6 Ways of sustaining an established
business
SUGGESTED READING LIST

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Ansah, J.K. Wilas Press Ltd Introduction to

Business
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Services Management

Browne, D., Barass, M., Heinemann Education Business

W., Dransfield, R and Publishers Studies
Needham D. for AS Level

Buckley, M. Brindley, B
and Greenwood, M.S, Longman Group Business Studies

Callaghan, P (ed). Sunderhid Tyre and Business

Wear Advanced
Level

Carysforth, C and Neild, M Heinemann Education Intermediat

Publishers Business

Danks, S. DP Publication Advanced

Business
Studies

Du Toit, G S, Erasmus, B G, Oxford University Introduction to

and Strydom, J W, Press South Africa Business
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Fardon, M. (ed) Osborne Books Business Studies,

Limited

Needham, D. and Dransfield, R Stanley Thornes Business Studies,

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Business Press Context

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J.M And McHugh, S.M. Business

Marfo-Yiadom, E Excellent Printing & Introduction to

Publishing Business

Redmond, PWD Pitman Publishing Ltd Mercantile Law