Untitled 9 PDF
Untitled 9 PDF
Untitled 9 PDF
1. Planning
2. Organizing
3. Staffing
4. Directing
5. Controlling
1. Technical skills
2. Conceptual skills
3. Interpersonal skills
4. Decision Making
• First-line Managers
• Individuals who manage the work of non-managerial
employees.
• Middle Managers
• Individuals who manage the work of first-line
managers.
• Top Managers
• Individuals who are responsible for making
organization-wide decisions and establishing plans
and goals that affect the entire organization.
• Interpersonal Roles
• Informational Roles
• Decisional Roles
o FIGUREHEAD
● The manager performs social, inspirational,
legal, and ceremonial duties.
o LEADER
● The leader role is at the heart of the manager-
subordinate relationship and managerial power.
o LIAISON
● Builds and maintains relationships within and
outside the company.
o MONITOR
● The monitor gathers information from various
sources.
● As a monitor, they gather information to detect
changes, problems, opportunities, and threats.
o DISSEMINATOR
● As a disseminator, the manager communicates the
external information to the organization and
facilitate the information exchange between
subordinates.
o SPOKESPERSON
● The manager relays information to other groups
and entities outside the company.
● Key influencers and stakeholders should be kept
o ENTREPRENEUR
● The entrepreneurial role of a manager focuses on
exploiting opportunities for the advantage of the
company. This role of manager often involves
selecting and implementing new projects with
minimum risks.
o DISTURBANCE
HANDLER
● This role of manager arises when certain actions
of the staff, unexpected changes in resources,
external threats, employee mistakes, and other
consequences affecting company performance.
o RESOURCE
ALLOCATOR
• Who is an Entrepreneur?
• Who is a Manager?