GDPR Compliance On AWS
GDPR Compliance On AWS
GDPR Compliance On AWS
on AWS
October 2019
Notices
Customers are responsible for making their own independent assessment of the
information in this document. This document: (a) is for informational purposes only,
(b) represents current AWS product offerings and practices, which are subject to
change without notice, and (c) does not create any commitments or assurances from
AWS and its affiliates, suppliers or licensors. AWS products or services are provided
“as is” without warranties, representations, or conditions of any kind, whether express or
implied. The responsibilities and liabilities of AWS to its customers are controlled by
AWS agreements, and this document is not part of, nor does it modify, any agreement
between AWS and its customers.
© 2019 Amazon Web Services, Inc. or its affiliates. All rights reserved.
Contents
Abstract ............................................................................................................................... vi
General Data Protection Regulation Overview ...................................................................1
Changes the GDPR Introduces to Organizations Operating in the EU ..........................1
AWS Preparation for the GDPR ......................................................................................1
AWS Data Processing Addendum (DPA)........................................................................2
The Role of AWS Under the GDPR.................................................................................2
Shared Security Responsibility Model .............................................................................3
Strong Compliance Framework and Security Standards ...................................................4
AWS Compliance Program ..............................................................................................4
Cloud Computing Compliance Controls Catalog ............................................................5
The CISPE Code of Conduct ..............................................................................................6
Data Access Controls ..........................................................................................................7
AWS Identity and Access Management ..........................................................................7
Temporary Access Tokens Through AWS STS ..............................................................8
Multi-Factor-Authentication ..............................................................................................9
Access to AWS Objects Resources ..............................................................................10
Access to Operational & Configuration Data .................................................................11
Geo-Restrictions.............................................................................................................12
Control Access to Web Applications and Mobile Apps .................................................12
Monitoring and Logging .....................................................................................................13
Manage and Configure Assets with AWS Config ..........................................................13
Compliance Auditing & Security Analytics with AWS CloudTrail ..................................14
Log Formats ...................................................................................................................16
Centralized Security Management ................................................................................17
Protecting your Data on AWS ...........................................................................................19
Encrypt Data at Rest ......................................................................................................19
Encrypt Data in Transit...................................................................................................20
Encryption Tools.............................................................................................................21
Data Protection by Design & by Default ........................................................................25
How AWS Can Help ..........................................................................................................26
Contributors .......................................................................................................................27
Document Revisions..........................................................................................................27
Abstract
This document provides information about services and resources that Amazon Web
Services (AWS) offers customers to help them align with the requirements of the
General Data Protection Regulation (GDPR) that might apply to their activities. These
include adherence to IT security standards, the AWS Cloud Computing Compliance
Controls Catalog (C5) attestation, adherence to the Cloud Infrastructure Services
Providers in Europe (CISPE) Code of Conduct, data access controls, monitoring and
logging tools, encryption, and key management.
Amazon Web Services Navigating GDPR Compliance on AWS
The GDPR applies to all processing of personal data either by organizations that have
an establishment in the EU, or to organizations that process personal data of EU
residents when offering goods or services to individuals in the EU or monitoring the
behavior of EU residents in the EU. Personal data is any information relating to an
identified or identifiable natural person.
We can confirm that all AWS services can be used in compliance with the
GDPR.
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Under Article 32, controllers and processors are required to “implement appropriate
technical and organizational measures” that consider “the state of the art and the costs
of implementation and the nature, scope, context and purposes of processing as well as
the risk of varying likelihood and severity for the rights and freedoms of natural
persons”. The GDPR provides specific suggestions for what types of security actions
may be required, including:
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• The ability to restore the availability and access to personal data in a timely
manner, in the event of a physical or technical incident.
This shared model can help reduce customers’ operational burden, and provide them
with the necessary flexibility and control to deploy their infrastructure in the AWS Cloud.
AWS operates, manages, and controls the infrastructure components, from the host
operating system and virtualization layer, to the physical security of the facilities in
which the service operates. Customers assume responsibility and management of the
guest operating system (including updates and security patches), other associated
application software, and the configuration of the security group firewall provided by
AWS. For more information, see AWS Shared Responsibility Model.
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• SOC 2
• SOC 3
• DoD SRG
• PCI DSS Level 1
• ITAR
• FIPS 140-2
• MTCS Tier 3
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In addition, the flexibility and control that the AWS platform provides enables customers
to deploy solutions that meet several industry-specific standards3.
The technical and organizational measures of data protection and the measures for
information security target data security to ensure confidentiality, integrity and
availability. C5 defines security requirements that can be also relevant for data
protection. The C5 attestation can be used by AWS customers and their compliance
advisors to understand the range of IT-Security assurance services that AWS offers, as
they move their workloads to the cloud. C5 adds the regulatory defined IT-Security level
equivalent to the IT-Grundschutz, with the addition of cloud-specific controls.
C5 adds more controls that provide information that pertains to data location, service
provisioning, place of jurisdiction, existing certification, information disclosure
obligations, and a full-service description. Using this information, you can evaluate how
legal regulations (such as data privacy), your own policies, or the threat environment
relate to your use of cloud computing services.
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• Defines the principles providers must follow – The Code develops key
principles in the GDPR about clear actions and commitments that providers
should undertake to demonstrate their compliance with GDPR and help
customers comply. Customers can use these concrete benefits in their own
compliance and data protection strategies.
At the time of publication, AWS has registered Amazon EC2, Amazon Simple Storage
Service (Amazon S3), Amazon Relational Database Service (Amazon RDS), AWS
Identity and Access Management (IAM), AWS CloudTrail, and Amazon Elastic Block
Store (Amazon EBS) as fully compliant with the Code. For more information, see CISPE
Public Register. This provides AWS customers with additional assurances that they
control their data in a safe, secure, and compliant environment when they use AWS.
AWS compliance with the Code adds to the list of internationally recognized
certifications and accreditations that AWS has achieved. This includes ISO 27001, ISO
27018, ISO 9001, SOC 1, SOC 2, SOC 3, PCI DSS Level 1, among others.
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Users and roles define IAM identities with specific permissions. With IAM Roles, you
can allow any users to perform specific tasks to assume it and leveraging on temporary
credentials for the role session. You can use IAM roles to securely give applications that
run in Amazon EC2 the credentials required to get access to other AWS resources,
such as Amazon S3 buckets, and Amazon RDS or DynamoDB databases.
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• Temporary security credentials are for short-term use. You can configure the
amount of time that they are valid, from a few minutes to several hours. After
temporary credentials expire, AWS does not recognize them or allow any kind of
access from API requests made with them.
• Temporary security credentials are not stored with the user account. Instead,
they are generated dynamically and provided to the user when requested. When
(or before) temporary security credentials expire, a user can request new
credentials, if that user has permissions to do so.
These differences provide the following advantages when you use temporary
credentials:
• You do not have to distribute or embed long-term AWS security credentials with
an application.
• Temporary credentials are the basis for roles and identity federation. You can
provide access to your AWS resources to users by defining a temporary AWS
identity for them.
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Multi-Factor-Authentication
For extra security, you can add two-factor authentication to your account and to
individual user accounts. With multi-factor authentication (MFA) enabled, when you sign
into an AWS website, you are prompted for your user name and password (the first
factor), as well as an authentication response from your AWS MFA device (the second
factor). You can enable MFA for your AWS account and for individual IAM users you
have created in your account. You can also use MFA to control access to AWS service
APIs.
For example, you can define a policy that allows full access to all AWS API operations
in Amazon EC2, but explicitly denies access to specific API operations—such as
StopInstances and TerminateInstances—if the user is not authenticated with MFA.
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For other users, you can allow read-only access to only some Amazon S3 buckets,
permission to administer only some Amazon EC2 instances, or to access only your
billing information.
The following policy is an example of one method you can use to allow all actions on a
specific Amazon S3 bucket and explicitly deny access to every AWS service that is not
Amazon S3.
You can attach a policy to a user account or to a role. For other examples of IAM
policies, see Example IAM Identity-Based Policies.
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The following API snippet example shows the password retrieval get-parameter:
Another available option for protecting secrets needed to access your applications,
services, and IT resources is AWS Secrets Manager. The service enables you to easily
rotate, manage, and retrieve database credentials, API keys, and other secrets
throughout their lifecycle. Users and applications retrieve secrets with a call to Secrets
Manager APIs, eliminating the need to hardcode sensitive information in plain text.
Secrets Manager offers secret rotation with built-in integration for Amazon RDS,
Amazon Redshift, and Amazon DocumentDB.
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Geo-Restrictions
You can use geo-restrictions—also known as geoblocking—to prevent users in specific
geographic locations from accessing content that you're distributing through an Amazon
CloudFront web distribution.
Beyond these two options, geo-limiting capabilities exist for newly launched Regions.
While AWS Regions introduced before March 20, 2019 are enabled by default. Regions
introduced after March 20, 2019, such as Asia Pacific (Hong Kong) and Middle East
(Bahrain), are disabled by default. You must enable these Regions before you can use
them. If an AWS Region is disabled by default, you can use the AWS Management
Console to enable and disable the Region. Enabling and disabling AWS Regions allows
you to control whether users in your AWS account can access resources in that
Region.5
With Amazon Cognito, you can see who accessed your resources and where the
access originated (mobile app or web application). You can use this information to
create security policies that allow or deny access to a resource based on the type of
access origin (mobile app or web application).
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An AWS resource is an entity that you can work with in AWS, such as an Amazon
Elastic Compute Cloud (EC2) instance, an Amazon Elastic Block Store (EBS) volume, a
security group, or an Amazon Virtual Private Cloud (VPC). For a complete list of AWS
resources supported by AWS Config, see Supported AWS Resource Types.
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• Evaluate your AWS resource configurations for to verify the settings are correct.
• Get a snapshot of the current configurations of the supported resources that are
associated with your AWS account.
• See relationships between resources. For example, you might want to find all
resources that use a particular security group.
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Figure 4 – Example architecture for compliance auditing and security analytics with
AWS CloudTrail
AWS CloudTrail logs can also trigger preconfigured Amazon CloudWatch events. You
can use these events to notify users or systems that an event has occurred, or for
remediation actions. For example, if you want to monitor activities on your Amazon EC2
instances, you can create a CloudWatch Event rule. When a specific activity happens
on the Amazon EC2 instance and the event is captured in the logs, the rule triggers an
AWS Lambda function, which sends a notification email about the event (when it
happened, which user performed the action, Amazon EC2 details, etc.) to the
administrator. The following diagram shows the architecture of the event notification.
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Log Formats
When you enable logging, you can get detailed access logs for the requests that are
made to your Amazon S3 bucket. An access log record contains details about the
request, such as the request type, the resources specified in the request, and the time
and date the request was processed. For more information about the contents of a log
message, see Amazon S3 Server Access Log Format in the Amazon Simple Storage
Service Developer Guide.
Server access logs are useful for many applications because they give bucket owners
insight into the nature of requests made by clients that are not under their control. By
default, Amazon S3 does not collect service access logs, but when you enable logging,
Amazon S3 delivers access logs to your bucket on an hourly basis.
Logs are also a useful source of information for threat detection. Amazon GuardDuty
analyzes logs from AWS CloudTrail, VPC Flow Logs, and AWS DNS, which enables
you to continuously monitor your AWS accounts and workloads. This service uses
machine learning, threat intelligence, and anomaly detection to deliver detailed and
actionable alerts any time a malicious activity or an unauthorized behavior is recorded.
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AWS provides tools that help you to address some of the most challenging
requirements for IT management and governance, and tools for supporting a data
protection by design approach.
AWS Control Tower provides an easy method to set up and govern a new, secure,
multi-account AWS environment. It automates the setup of a landing zone6 which is a
multi-account environment that is based on best-practices blueprints, and enables
governance using guardrails that you can choose from a pre-packaged list. Guardrails
implement governance rules for security, compliance, and operations. AWS Control
Tower provides identity management using AWS Single Sign-On (SSO) default
directory and enables cross-account audit using AWS SSO and AWS IAM. It also
centralizes logs coming from Amazon CloudTrail and AWS Config logs, which are
stored in Amazon S3.
AWS Security Hub is another service that supports centralization and can improve
visibility into an organization. Security Hub centralizes and prioritizes security and
compliance findings from across AWS accounts and services, and can be integrated
with security software from third-party partners to help you analyze security trends and
identify the highest priority security issues.
Amazon CloudWatch Events enables you to set up your AWS account to send events
to other AWS accounts, or become a receiver for events from other accounts or
organizations. This mechanism can be very useful for implementing cross-account
incident response scenarios, by taking timely corrective actions (for example, by calling
a Lambda function, or running a command on EC2 instance) as necessary any time a
security incident event occurs.
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Figure 6 – Taking action with AWS Security Hub and Amazon CloudWatch Events
AWS Organizations helps you centrally manage and govern very complex
environments. It enables you to control access, compliance, and security in a multi-
account environment. AWS Organizations supports the Service control Policy (SCP),
which defines the AWS service actions available to use with different accounts in an
organization.
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Encryption reduces the risks associated with the storage of personal data because data
is unreadable without the correct key. A thorough encryption strategy can help mitigate
the impact of various security events, including some security breaches.
Encrypted data can be securely stored at rest and can be decrypted only by a party with
authorized access to the CMK. As a result, you get confidential envelope-encrypted
data, policy mechanisms for authorization and authenticated encryption, and audit
logging through AWS CloudTrail. Some of the AWS foundation services have built-in
encryption at rest features, providing the option to encrypt data before it is written to
non-volatile storage. For example, you can encrypt Amazon Elastic Block Store
(Amazon EBS) volumes and configure Amazon Simple Storage Service (Amazon S3)
buckets for server-side encryption (SSE) using AES-256 encryption. Amazon Relational
Database Service (Amazon RDS) also supports Transparent Data Encryption (TDE).
Another method for encrypting data on Linux EC2 instance stores is using built-in Linux
libraries. This method encrypts files transparently, which protects confidential data. As a
result, applications that process the data are unaware of the disk-level encryption.
You can use two methods to encrypt files on instance stores. The first method is disk
encryption, in which the entire disk, or block within the disk, is encrypted using one or
more encryption keys. Disk encryption operates below the file-system level, is
operating-system agnostic, and hides directory and file information, such as name and
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Amazon Web Services Navigating GDPR Compliance on AWS
size. Encrypting File System, for example, is a Microsoft extension to the Windows NT
operating system’s New Technology File System (NTFS) that provides disk encryption.
The second method is file-system-level encryption. With this method, files and
directories are encrypted, but not the entire disk or partition. File-system-level
encryption operates on top of the file system and is portable across operating systems.
For non-volatile memory express (NVMe) SSD instance store volumes, encryption is the
default option. Data in an NVMe instance storage is encrypted using an XTS-AES-256
block cipher implemented in a hardware module on the instance. The encryption keys
are generated using the hardware module and are unique to each NVMe instance
storage device. All encryption keys are destroyed when the instance is stopped or
terminated and cannot be recovered. You cannot use your own encryption keys.
When you create an AWS account, a logically isolated section of the AWS Cloud is
provisioned to it, the Amazon Virtual Private Cloud (Amazon VPC). There you can
launch AWS resources in a virtual network that you define. You have complete control
over your virtual networking environment, including selecting your own IP address
range, creation of subnets, and configuration of route tables and network gateways. You
can also create a hardware Virtual Private Network (VPN) connection between your
corporate datacenter and your Amazon VPC, so you can use the AWS Cloud as an
extension of your corporate datacenter.
For protecting communication between your Amazon VPC and your corporate
datacenter, you can select from several VPN connectivity options, and choose one that
best matches your needs. You can use the AWS Client VPN to enable secure access to
your AWS resources using client-based VPN services. You can also use a third-party
software VPN appliance, which you can install on an Amazon EC2 instance in your
Amazon VPC. Or, you can create an IPsec VPN connection to protect the
communication between your VPC and your remote network. To create a dedicated
private connection from a remote network to your Amazon VPC, you can use AWS
Direct Connect. You can combine this connection with an AWS Site-to-Site VPN to
create an IPsec-encrypted connection.
AWS provides HTTPS endpoints using the TLS (Transport Layer Security) protocol for
communication, which provides encryption in transit when you use AWS APIs. You can
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use the AWS Certificate Manager (ACM) service to generate, manage, and deploy the
private and public certificates you use to establish encrypted transport between systems
for your workloads. Amazon Elastic Load Balancing is integrated with ACM and is used
to support HTTPS protocols. If your content is distributed through Amazon CloudFront,
it supports encrypted endpoints.
Encryption Tools
AWS offers various highly scalable data encryption services, tools, and mechanisms to
help protect your data stored and processed on AWS. For information about AWS
Service functionality and privacy, see AWS Service Capabilities for Privacy
Considerations7.
Cryptographic services from AWS use a wide range of encryption and storage
technologies that are designed to maintain integrity of your data at rest or in transit.
AWS offers four primary tools for cryptographic operations.
• AWS Key Management Service (AWS KMS) is an AWS managed service that
generates and manages both master keys and data keys. AWS KMS is
integrated with many AWS services to provide server-side encryption of data
using KMS keys from customer accounts. KMS hardware security modules
(HSMs) are FIPS 140-2 Level 2 validated.
• AWS CloudHSM provides HSMs that are FIPS 140-2 Level 3 validated. They
securely store a variety of your self-managed cryptographic keys, including
master keys and data keys.
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these services. AWS KMS is also integrated with AWS CloudTrail to provide you with
logs of all your key usage for your regulatory and compliance needs.
You can easily create, import, and rotate keys, as well as define usage policies and
audit usage from the AWS Management Console or by using the AWS SDK or AWS
Command Line Interface (AWS CLI).
The master keys in AWS KMS, whether imported by you or created on your behalf by
AWS KMS and known as customer master keys (CMKs), are stored in highly durable
storage in an encrypted format to help ensure that they can be used when needed. You
can choose to have AWS KMS automatically rotate CMKs created in AWS KMS once
per year without having to re-encrypt data that has already been encrypted with your
master key. You don’t need to keep track of older versions of your CMKs because AWS
KMS keeps them available to automatically decrypt previously encrypted data.
For any CMK in KMS, you can control who has access to those keys and which
services they can be used with through a number of access controls, including grants,
and key policy conditions within key policies or IAM policies. You can also import keys
from your own key management infrastructure and use them in KMS.
For example, the following policy uses the kms:ViaService condition to allow a customer
managed CMK to be used for the specified actions only when the request comes from
Amazon EC2 or Amazon RDS in a specific Region (us-west-2) on behalf of a specific
user (ExampleUser).
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Audit Capabilities
If AWS CloudTrail is enabled for your AWS account, each use of a key that you store in
KMS is recorded in a log file that is delivered to the Amazon S3 bucket that you
specified when you enabled AWS CloudTrail. The information recorded includes details
of the user, time, date, and the key used.
Security
AWS KMS is designed to make sure that no one has access to your master keys. The
service is built on systems that are designed to protect your master keys with extensive
hardening techniques, such as never storing plaintext master keys on disk, not
persisting them in memory, and limiting which systems can access hosts that use keys.
All access to update software on the service is controlled by a multi-party access control
that is audited and reviewed by an independent group within Amazon.
For more information about AWS KMS, see the AWS Key Management Service
whitepaper.
AWS CloudHSM
The AWS CloudHSM service helps you meet corporate, contractual, and regulatory
compliance requirements for data security by using dedicated Hardware Security
Module (HSM) appliances in the AWS Cloud. With CloudHSM, you control the
encryption keys and cryptographic operations performed by HSM.
AWS and AWS Marketplace partners offer a variety of solutions for protecting sensitive
data within the AWS platform, but for applications and data subject to rigorous
contractual or regulatory requirements for managing cryptographic keys, additional
protection is sometimes necessary. Previously, the only option to store sensitive data
(or the encryption keys protecting the sensitive data) may have been in on-premises
datacenters. This might have prevented you from migrating these applications to the
cloud or significantly slowed their performance. With AWS CloudHSM, you can protect
your encryption keys within HSMs designed and validated to government standards for
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secure key management. You can securely generate, store, and manage the
cryptographic keys used for data encryption to make sure that only you can get access
to them. AWS CloudHSM helps you comply with strict key management requirements
without sacrificing application performance.
The AWS CloudHSM service works with Amazon Virtual Private Cloud (Amazon VPC).
CloudHSM instances are provisioned inside your Amazon VPC with an IP address that
you specify, which provides simple and private network connectivity to your Amazon
Elastic Compute Cloud (Amazon EC2) instances. When you locate your CloudHSM
instances near your Amazon EC2 instances, you decrease network latency, which can
improve application performance. AWS provides dedicated and exclusive (single tenant)
access to CloudHSM instances, which are isolated from other AWS customers.
Available in multiple Regions and Availability Zones, CloudHSM enables you to add
secure and durable key storage to your applications.
Audit Activities
If you need to track resource changes, or audit activities for security and compliance
purposes, you can review all of the CloudHSM API calls made from your account
through AWS CloudTrail. Additionally, you can audit operations on the HSM appliance
using syslog or send syslog log messages to your own log collector.
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table data before it is sent to the database. It also verifies and decrypts data when it is
retrieved. The client is available in Java and Python.
Device mapper is an infrastructure in the Linux 2.6 and 3.x kernel that provides a
generic method to create virtual layers of block devices. The device mapper crypt target
provides transparent encryption of block devices using the kernel crypto API. The
solution in this post uses dm-crypt in conjunction with a disk-backed file system mapped
to a logical volume by the Logical Volume Manager (LVM). LVM provides logical volume
management for the Linux kernel.
This approach aligns with Article 25 of the GDPR, which states that “the controller shall
implement appropriate technical and organizational measures for ensuring that, by
default, only personal data which are necessary for each specific purpose of the
processing are processed”.
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This enables the data protection by design approach, because security processes and
policies can be included in the definition of your architecture, and can also be
continuously monitored by security measures in your organization.
Strong Appropriate technical and organizational SOC 1 / SSAE 16 / ISAE 3402 (formerly SAS
70) / SOC 2 / SOC 3
Compliance measures may need to include “the ability
PCI DSS Level 1
Framework to ensure the ongoing confidentiality,
ISO 9001 / ISO 27001 / ISO 27017 / ISO
integrity, availability, and resilience of the
27018
processing systems and services.” NIST FIPS 140-2
Common Cloud Computing Controls
Catalog (C5)
Data The controller “shall implement appropriate AWS Identity and Access
Management (IAM)
Access technical and organizational measures for
Control ensuring that, by default, only personal Amazon Cognito
data that are necessary for each specific
purpose of the processing are processed.” AWS WAF
AWS CloudFormation
Amazon GuardDuty
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Contributors
Contributors to this document include:
Document Revisions
Date Description
Notes
1 https://ec.europa.eu/info/law/law-topic/data-protection_en
2 https://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=CELEX:32016R0679
3 https://aws.amazon.com/compliance/programs/
4 https://cispe.cloud/
5 https://docs.aws.amazon.com/general/latest/gr/rande-manage.html
6 https://aws.amazon.com/solutions/aws-landing-zone/
7 https://aws.amazon.com/compliance/data-privacy/service-capabilities/
8 https://docs.aws.amazon.com/crypto/latest/userguide/awscryp-service-encrypt.html
9 https://docs.aws.amazon.com/crypto/latest/userguide/awscryp-service-ddb-client.html
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