SYNTIA

SERVICE
MANUAL
Revision 02 December 2012

All parts of this document are the property of Saeco International Group.
All rights reserved. This document and all the information herein is provided without liability deriving
from any errors or omissions. Furthermore, no part may be reproduced, used or collected, except where
express authorisation has been provided in writing or through a contractual agreement.

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 Table of contents
Page
1. Introduction
1.1 Documentation required 1
1.2 Tools and equipment required 1
1.3 Material 1
1.4 Safety warnings 1
1.5 Service Policy 2
1.6.1 External machine parts 3
1.6.2 Internal machine parts 4

2. Technical specifications
2.1 Technical specifications 1
2.2 Specification for the measurement of the coffee
products temperature 2
2.2 Machine parameters and performance 3

3. Brief instructions Rev.01

3.1.1 Customer menu and Digital programming 1
3.1.2 Customer menu and Focus programming 5
3.2 Operation, cleaning and maintenance 7

4. Operating logic
4.1. Water circuit 1
4.2 Control ringnut and valve 2
4.3 Coffee cycle operating diagram 3
4.4 Single microswitch 4
4.5 Temperature sensor 4
4.6 Coffee grinder operation 5
4.7 Low bean level detection, dose quantity
adjustment, coffee grinder blocked 5
4.8 Dose self-learning 6

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 Table of contents
Page
5. Service mode Rev.01
5.1.1 Digital test mode 1
5.1.2 Focus test mode 5
5.2. Error codes 7

6. Service & Maintenance

6.1 Repair schedule 1
6.2 Service schedule 1
6.3 Final test 2

7. Disassembly Rev.01
7.1 Outer elements disassembly 1
7.2 Coffee spout disassembly 2
7.3.1 Disassembling keypad card and Digital control knob 3
7.3.2 Disassembling keypad card and Focus control knob 3
7.4 Power/CPU card disassembly 4
7.5 Gearmotor disassembly 4
7.6 Boiler disassembly 5
7.7 Valve disassembly 5
7.8 Pump and turbine disassembly 6
7.9 OETIKER clamps assembly and disassembly 7
7.10 Coffee grinder disassembly 8
7.11 Grinder adjustment / assembly and disassembly 9

8. Notes

9. Water circuit diagram

9.1. Water circuit diagram

10. Electrical diagram

10.1 Digital wiring diagram
10.2 Focus wiring diagram

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 CHAPTER 1

INTRODUCTION

Saeco International Group SYNTIA

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 SYNTIA 01 INTRODUCTION

1.1 Documentation required

The following documentation is needed for repair procedures:

• Instruction booklet for specific model

• Technical documentation for specific model (diagrams, exploded view, sympton cure and
service manual)
1.2 Tools and resources

As well as the standard equipment, the following is required:

Qty. Description Notes

1 Screwdriver Torx T 10
1 Pliers for Oetiker clamps
1 CC -A - Vdc tester
1 Digital thermometer Scale limit > 150°C
1 SSC (Saeco Service Center) Programmer

1.3 Material

Description Notes
Thermal paste Heating element > 200°C
Descaler Saeco Entkalker
Grease solvent Personal preference
Silicone grease Safe to use with food

1.4 Safety warnings

We recommend you consult this Service Manual of the machine before performing any mainte-
nance work.
Observe all applicable standards relating to the repair of electrical appliances.

Always disconnect the power plug from the mains before beginning repair work.
Simply turning off the main machine power switch is not an adequate safety precaution.

This appliance is rated as protection class I.

Insulation and dielectric rigidity tests must be performed on completion of any repair.

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 SYNTIA 01 INTRODUCTION

1.5 Service POLICY grid as used for coffee machine

For IN WARRANTY repairs is mandatory to use the single components (not the assembly) avail-
able in the exploded views of the coffee machines or of the specific components. If you find the
information “SEE THE EXPLODED VIEW E........” in the assembly description field, it means that
the single components of the assembly are available in the other pages of the exploded view. It’s
possible to use the assembly only if there is a specific Symptom Cure that include this possibility
or when the single components are not available for the order.

List of principal assembly present in all our coffee machines

Components Assembly use Single components available

COFFEE YES, to consult the specific exploded-view of the
Only for OOW repairs
GRINDER machine or of the Coffee Grinder on website
BREWING YES, to consult the specific exploded-view of the
Only for OOW repairs
UNIT machine or of the Brewing unit on website
YES, to consult the specific exploded-view of the
BOILER Only for OOW repairs
machine on website
GEAR YES, to consult the specific exploded-view of the
Only for OOW repairs
MOTOR machine on website
FILTER YES, to consult the specific exploded-view of the
Only for OOW repairs
HOLDER machine on website
MILK YES, to consult the specific exploded-view of the
Only for OOW repairs
CARAFE machine on website
THERMAL YES, to consult the specific exploded-view of the
Only for OOW repairs
CARAFE Thermal Carafe on website
YES, to consult the specific exploded-view of the
MILK ISLAND Only for OOW repairs
Milk Island on website

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 SYNTIA 01 INTRODUCTION

1.6.1 External machine parts

Coffee bean container
cover
coffee bean containeri
Control
panel Service hatch
Hot water/steam
dispensing pipe
Dispensing pipe
protection
Coffee
dispenser

Water tank

drip tray
Brew group
Cup rack Grounds
drawer
Drip tray full indicator
Grinding adjustment
knob

Main on/off
switch

Power cord
Pre-ground coffee
compartment

DGT
Strong coffee
ON/OFF button
dispensing button LCD display
Long coffee Aroma/pre-ground
dispensing button coffee key

Selector
Coffee/hot water/steam

FOCUS

Aroma/pre-ground LED display

coffee key

Long coffee Long coffee

luminous button luminous button

Selector
Coffee/hot water/steam

03
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 SYNTIA 01 INTRODUCTION

1.6.2 Internal machine parts

Side door
microswitch

Coffee grinder motor

Coffee grinder

Boiler insulation
and boiler

PWR/CPU
card

Pump

Temperature sensor

Water level sensor

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 CHAPTER 2

TECHNICAL
SPECIFICATIONS

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 SYNTIA 02 TECHNICAL SPECIFICATIONS

2.1. Technical specifications

Power supply and output: 240 V~ 50 Hz 1400 W - 230 V~ 50/60 Hz 1400 W -
120 V~ 60 Hz 1500 W - 100 V~ 50/60 Hz 1300 W
Temperature monitoring: Variable resistor sensor (NTC) - transmits the value to the
electronic P.C.B
Safety system: 2 manual reset or one-shot thermostats (175°C)
Coffee heat exchanger output: (230/120 V~) 1300 W – (100 V~) 1100W
Stainless steel for coffee, hot water and steam dispensing
Gear motor: 33VC with 2 rotation directions; power supply 24VC

Pump: Ulka with reciprocating piston and 120°C cutout 48 W, 230V,

50 Hz, Type EP5 approx. 13-15 bar 120V, 60Hz 100V, 50/60 Hz
Overpressure valve: Opens at approx. 16-18 bar
Water filter: In tank
Coffee grinder: Direct current motor with flat ceramic grinders
Hot water/steam valve Presblock
Automatic dosage Dose adjustment controlled by the electronic system
Power consumption: During the heating phase - approx. 5.6 A
Dimensions: W x H x D in mm: 256x315x410
Weight: 9 kg
Water tank capacity: 1l.
Coffee container capacity 200 gr. coffee beans
Dregs drawer capacity 8
Heat exchanger capacity: Approx. 10 cc
Water circuit filling time: Approx. 15 seconds for first filling cycle
Heating time: Approx. 45 seconds.
Grinding time: Approx. 8-10 seconds.

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 SYNTIA 02 TECHNICAL SPECIFICATIONS
2.2. Specification for the measurement of the coffee products temperature.

The temperature is influenced by the flow from the dispenser and stratification of temperatures in
the glass. In order to consider these phenomena and to introduce measures that allow compari-
sons in controlled conditions, below guidelines must be followed:

Conditions:
a) Water temperature in tank: 23°C (+/-2°C).

b) It must be used a plastic cup (see picture N°1).

c) It must be used a thermocouple thermometer (e.g. type K - see picture N°2).

d) The coffee machine is tested without any change of parameters or calibrations, which may
affect the temperature of products, so the measurement of temperature must be done with
machine in default factory setting.

Procedure:
1. The temperature must be measured in the cup, immediately after dispensing. Cup has to be
placed on a non-metal surface using a thermocouple thermometer.

2. The temperature in the cup is measured by immersing the probe of the thermometer up to
touch the bottom.The probe then must be moved in a circular motion for 5/6 rotations. At the
of the rotations, stop in the center of the cup.

3. The highest temperature measured during the rotations is the value we are searching for, and
that must be reported;

4. Test measurement: from end of dispensing to the end of rotations must be completed within 12
seconds.

Limits of acceptability
The acceptance limits are divided by features and products and are the following:

Espresso Coffee Italy Q.ty 25/40 gr.

Temperature of 1st product 69°C ≤ 85°C
Temperature of 2nd product 72°C ≤ 85°C

Coffee Q.ty 70/120 gr.

Temperature of 1st product 69°C ≤ 85°C
Temperature of 2nd product 72°C ≤ 85°C

Picture 1 Picture 2

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 SYNTIA 02 TECHNICAL SPECIFICATIONS

2.3. Machine parameters and performance

Minimum Default Maximum

PRODUCT Programm. Programm. by
amount amount amount
QUANTITY by the user Production / Service
(Puls.) (Puls.) (Puls.)
Espresso 70 165 600 Yes No
Medium
No No No No No
coffee
Long coffee 70 440 600 Yes No
Pre-ground Yes
Hot water Continues until the water supply has been exhausted (capacitive sensor)
Steam for
Continues until the water supply has been exhausted (capacitive sensor)
frother

RINSE Initial rinse Final rinse

When performed At coffee machine activation When the machine is switched
when the boiler temperature is off electronically, manually or
≤ 50°C automatically after 60', if at least
one coffee has been dispensed,
before switching off
No. of pulses 180 80
Stopping option Yes, by pressing any key Yes, by pressing any key
User disable option No No
Production/Service
No No
department disable option
No. of pulses user
No No
adjustment option
No. of pulses Production/
Service department No No
adjustment option
Pulse range (Min - Max) No No

WATER HARDNESS CANNOT BE SET

DREGS DRAWER Description and values

Time-out for dregs drawer 5 sec.
Empty dregs drawer alarm after 8 lots of dregs

(double coffee is the last product dispensed) (9 lots of dregs)

Warning to empty dregs drawer after No
Reset dregs counter Every time the dregs drawer is removed for at
least 5 seconds, even if the "empty dregs" alarm
has not been activated

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 SYNTIA 02 TECHNICAL SPECIFICATIONS
POWER/OFF Description and values
Inlet time (min. – max.) 60 minutes
Inlet time (default) No
Inlet time prog. by the user No
Inlet time prog. by Production/Service department No

WATER TANK Description

Level sensor Yes
Water reserve (pulses) with water filter 200
Water reserve (pulses) with no water filter 200
Water reserve modifiable by Production/Service departments No
"Fill tank" alarm Yes
"No tray" alarm No
Water mains No

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 CHAPTER 3

BRIEF INSTRUCTIONS
Rev.01 February 2010

Saeco International Group SYNTIA

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 SYNTIA 03 BRIEF INSTRUCTIONS

3.1. Customer and programming menu

Machine ready signals (GREEN)

Indications Causes Solutions

Machine at correct temperature
- for coffee bean dispensing Proceed with the dispensing process
- for hot water dispensing
Machine at correct temperature
Proceed with the dispensing process
- for pre-ground coffee dispensing

Machine dispensing steam Proceed with steam dispensing

Machine dispensing hot water Proceed with hot water dispensing

Wait for the dispensing process to end

Machine dispensing one coffee (dispensing stops when you press the
key again)
Wait for the dispensing process to end
Machine dispensing two coffees (dispensing stops when you press the
key again)
MEMO
The machine is being programmed
Stop dispensing as desired
with the coffee cup fill level

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 SYNTIA 03 BRIEF INSTRUCTIONS
Notice signals (ORANGE)

Indications Causes Solutions

Machine in pre-heating phase
Wait until heated
for coffee, hot water and steam
(see bar)
dispensing.
The appliance is rinsing - wait until
end of operation Wait until end of operation

Perform the descaling cycle

The appliance requires a descaling To enter the descaling cycle press the
cycle aroma/pre-ground coffee key for 5
sec.

Brewing unit resetting during

Wait for reset
appliance reset

Fill the coffee bean container and

start the dispensing cycle Fill the coffee bean container

The machine requires replacement of Replace the filter. This message is displayed
the Intenza filter if the function is enabled by programming
OK
-+ ESC
ON The alarm is disabled only if it is “RESET”
OFF
RESET by programming

Alarm signals (RED)

Indications Causes Solutions

If the machine does not start, remove
Switch the machine off, wait for 30
brewing unit, clean it, grease it and re-
seconds and switch it back on again.
1 Repeat 2 or 3 times. insert. If the problem persist contact the
Service Centre
Water circuit fill request
Turn the knob to the cup

Circuit filling in progress

When the filling cycle ends turn the knob
back to the central position

No coffee beans inside container.

After filling the coffee container, start the
cycle again

No water
Fill the water tank

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 SYNTIA 03 BRIEF INSTRUCTIONS
Indications Causes Solutions
Service door open: Close it.
If the service door is opened while product is being dispensed, the appliance stops
dispensing and starts a 30 sec. countdown before cancelling the dispensing process.
30
The countdown can be stopped by closing the service door and operation will resume
from its stopping point.
Turn the hot water/steam valve knob to the correct position.
If the knob is turned (open) while product is being dispensed, the appliance stops
dispensing and starts a 30 sec. countdown before cancelling the dispensing process.
30 The countdown can be stopped by closing the knob and operation will resume from
its stopping point.
No coffee unit.
If the brewing unit is removed while product is being dispensed, the appliance stops
dispensing and starts a 30 sec. countdown before cancelling the dispensing process.
30 The countdown can be stopped by re-inserting the brewing unit and closing the
door; operation will resume from its stopping point.
No dregs drawer.
If the dregs drawer is removed while product is being dispensed, the appliance stops
dispensing and starts a 30 sec. countdown before cancelling the dispensing process.
30 The countdown can be stopped by re-inserting the dregs drawer and operation will
resume from its stopping point.
To reset the grounds counter, wait until
Empty the dregs drawer there are no dregs displayed in the
symbol (5 sec.)

When the counter is cleared there will be

Insert dregs drawer
no dregs displayed in the symbol

Indications Causes Solutions

DESCALING CYCLE
(press the Aroma/pre-ground coffee key for 5 sec)
OK 1) Pour the descaler into the
water tank 6) Open the hot water valve
ESC

2) Open the hot water valve

7) Rinsing in progress

3) Descaling in progress
8) Close the valve

4) Close the valve

9) Fill the tank with fresh
water

10) Press the key indicated

5) Fill the tank with fresh water
END by the arrow

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 SYNTIA 03 BRIEF INSTRUCTIONS

MENU
(commands and programming)
You can go to the programming menu only in “Stand-by” mode
Press the ON/OFF button to put the machine in Stand-by.

Stand-by.

MENU

When the machine is in Stand-by, press the button “ “ to go to programming,

advancement between functions and memory

The buttons “ “ and “ “ let you change the value of the function amongst
those on the page.

+ ESC
Coffee temperature:
MAX
MED
This function allows the coffee dispensing temperature to be adjusted
MIN

+ ESC Timer (Stand-by):

180’
60’ This function lets you adjust the time for switching to Stand-by after the last
30’
15’ dispensing.
-

+ ESC Contrast:
This function allows the display contrast to be adjusted for better viewing of
the messages.
-

+ ESC Water hardness:

This function lets you adjust the water hardness so that machine maintenance
is managed better
- = very soft water =soft =hard =very hard
+ ESC
“INTENZA” water filter
ON This function lets you manage the “INTENZA” water filter.
OFF
RESET
-

+ ESC Factory settings

YES This function allows the factory values to be reset
NO
-

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 SYNTIA 03 BRIEF INSTRUCTIONS

3.1.2 ustomer menu and Focus programming

Machine ready signals

Indications Status Causes Solutions

Fixed Machine at correct temperature

- for coffee bean dispensing Proceed with the dispensing
Fixed - for hot water dispensing process
MEMO MEMO

Fixed Machine at correct temperature

- for ground coffee dispensing (pre- Proceed with the dispensing
Fixed ground) process
MEMO MEMO

Slow blinking Machine in phase for dispensing 1 Dispense 1 espresso

MEMO MEMO
cup of espresso

Rapid Machine in phase for dispensing 2

Dispense 2 cups of espresso
MEMO MEMO
blinking cups of espresso

Slow blinking Machine in phase for dispensing 1 Dispense 1 cup of long

MEMO MEMO
cup of long coffee coffee
Rapid
blinking Machine in phase for dispensing 2 Dispense 2 cups of long
MEMO MEMO
cups of long coffee coffee

Machine in the phase of program-

Blinking ming the quantity of coffee to be di-
spensed (Keep the espresso or long
Stop dispensing as desired
Blinking coffee button pressed)
MEMO MEMO

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 SYNTIA 03 BRIEF INSTRUCTIONS

Notice signals
Indications Status Causes Solutions

Blinking Machine in alarm status With for the dispensing pro-

MEMO MEMO
- for coffee bean dispensing cess
- for hot water dispensing

Cyclical
Wait for the machine to end
MEMO
MEMO
Machine in rinsing phase the operation

Fixed The appliance requires a descaling

Carry out the descaling cycle
cycle

Blinking The machine needs water circuit

Prime the water circuit
priming

Segnali di allarme

Indications Status Causes Solutions

Machine in alarm status

- Put the hot water/steam tap knob
Blinking back in the correct position
- The brew group is not inserted
- Close the service door

Fixed Empty the dregs drawer

Blinking Insert dregs drawer

Fixed No beans inside the coffee Re-start the cycle after filling
container the container

Fixed Fill water tank

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 SYNTIA 03 BRIEF INSTRUCTIONS
3.2. Operation, cleaning and maintenance

Operating the machine

1 Fill water tank
2 Fill the coffee bean
container
3 Switch on the appliance
4 Fill the circuit Place a container under the steam arm, turn the selector to
the ” “ symbol and wait for the appliance to return to coffee
ready status.
5 Press the coffee key Press once for one coffee; twice for two coffees

CLEANING AND TECHNICAL SERVICING

A Empty the dregs drawer When indicated
B Empty the drip tray As necessary
C Clean the water tank Weekly
D Clean the coffee bean container As necessary
E Clean the casing As necessary
Clean the brewing unit Every time the coffee bean container is filled or
weekly
F Lubricate the brewing unit Once a month or every 500 dispensing
procedures
Clean the unit housing Weekly
H Perform descaling When indicated

Descaling cycle frequency

Hardness Water hardness Without limescale filter With limescale filter
1 Soft water (up to 7°dH) Approx. every 3 months / Approx. every 6
120 litres months / 240 litres
2 Medium water (7° - 14°dH) Approx. every 2 months / Approx. every 4
90 litres months / 180 litres
3 Hard water (15° - 21°dH) Approx. every 6 weeks or Approx. every 3
60 litres months / 120 litres
4 Very hard water (over 21°dH) Approx. every 4 weeks or Approx. every 6 weeks
30 litres or 60 litres

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 CHAPTER 4

OPERATING LOGIC

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 SYNTIA 04 OPERATING LOGIC

4.1. Water circuit

1400 W boiler

Steam
valve

Compensation valve 16/18 bar

Steam hose connection

To
br
ew
ing
un Steam hose
it
Compensation valve water outlet
Pump

Turbine

Water tank rapid

connection

Boiler

Water tank
Control
ringnut
Presblock
valve Water / steam

Turbine Pump
Coffee dis-
penser

Brewing unit
Compensation
valve

Water collection tank

• Traditional water system

• Turbine – Amount of coffee dispensed into the cup
• Reciprocating piston type pump (13 - 15 bar)
• Compensation valve (opening pressure 16 - 18 bar)
• Boiler – 1400 W
• Presblok valve – select coffee – hot water - steam

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 SYNTIA 04 OPERATING LOGIC

4.2. Control ringnut and valve

4
3
2 No DESCRIPTION
1 1 Mushroom valve cap
2 Spring for mushroom valve
3 Mushroom valve support
4 Mushroom valve
5 Sealing OR

When dispensing coffee the mushroom valve opens at 4 bar +/- 0.5

Manual opening when dispensing water

Manual opening when dispensing steam

TOTAL STROKE

COFFEE CLOSED
-30° + 30°

Valve opening Valve closing

stroke stroke

STEAM WATER
OPEN OPEN

Extra stroke Extra stroke

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 SYNTIA 04 OPERATING LOGIC

4.3. Coffee cycle operating diagram

Main switch ON START STOP

Time

Coffee grinder Pulses

(Dosage)

Heating approx.
45 secs.

Pump Pump activity

(turbine pulses)
depending on the
product quantity
selected
*
Brewing unit gear
motor

Status Heating Ready Coffee cycle

Notes: * Only with Pre-brewing

OFF ON
MS status

Single microswitch gear motor

Switching on
When the machine is switched on, the gear motor repositions itself as follows:
- It acts on microswitch 1 (see following. section)
- The gear motor changes its rotation direction and moves upwards again by approx. 1-2 mm
- The boiler begins to heat water for approx. 45 seconds. It absorbs all the available heating
power in order to reach the optimal temperature. The temperature will then remain at a constant
level.

Coffee cycle
1. The coffee grinder starts the grinding process (controlled by pulses generated by a sensor)
2. The gear motor (brewing unit) moves to the dispensing position
3. Preliminary dispensing phase (short pump activity, short pause)
4. Product dispensing (the pump operation period is defined by the amount of product dispensed)
5. The gear motor moves to its home position (the dregs are expelled automatically)

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 SYNTIA 04 OPERATING LOGIC
4.4. Single microswitch

The gear motor is powered by a direct cur-

2 rent motor that engages with the smaller
double toothed wheel using a worm screw.
The unit is mounted on the axle of the large
gear wheel and when a coffee is requested,
it moves from the home position to the dis-
pensing position, and then back to the home
position again.

- Home position: 1

- Dispensing position: 2

4.5. Temperature sensor (adjustment)

Temperature sensor

An NTC is used as a temperature sensor; in the event of overheating this reduces boiler ele-
ment power consumption.
The electronic system detects the current boiler temperature from the drop in voltage and ad-
justs it accordingly.
Resistor values: see table

Temp. (°C) R nom (kΩ) ΔR (+/- %)

20 61,465 8,6
50 17,599 5,9
75 7,214 4,1
80 6,121 3,7
85 5,213 3,4
90 4,459 3,1
100 3,3 2,5
125 1,653 3,9
150 0,893 5,1

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 SYNTIA 04 OPERATING LOGIC
4.6. Coffee grinder function

6 4

1 2
Ceramic coffee grinder
3
The coffee grinder is driven by a direct current motor (1) using a worm screw helicoidal wheel
transmission (2).
The worm screw (2) drives a plastic gear wheel (3), which turns the lower grinder (4) and the
increment pin (5)
There are two magnets (6) in the gear wheel; at every rotation these transmit two pulses to a Hall
sensor, which in turn transmits them to the electronic system.

4.7. Low bean level detection, dose quantity adjustment, coffee grinder
blocked

No coffee
Without beans n=100%
V t1 A low coffee bean level is detected by the Hall sensor, after
variations in the pulse frequency (with or without coffee).
If there are no coffee beans (operation while empty), the
number of rotations – and therefore the number of pulses –
will be greater
t1 = No coffee indication
t2 With beans n=100%
If, however, there are coffee beans, the number of rota-
tions will be lower due to the force created by the grinding
t2 = no indication

t3 Without beans n=50% t3 and t4 = this measurement is performed at the end of

each grinding process
Dose quantity adjustment
The dose quantity is adjusted in accordance with the pulses
detected (number of rotations proportional to the selected
flavour – mild, medium or strong)
t4 With beans n=50%
Coffee grinder blockage
If the coffee grinder becomes blocked for any reason,
pulses will no longer be transmitted to the electronic sys-
tem and the grinder will come to a stop

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 SYNTIA 04 OPERATING LOGIC

4.8 Dose self-learning (SAS)

The aim of this function is to automatically regulate the average dose of ground coffee (SELF-
LEARNING); this occurs by means of an algorithm based on three pieces of information detected
by the machine electronic board:
1. Number of coffee grinder pulses during the grinding cycle
2. Max. average value of the power consumed by the group motor during the coffee brewing cycle
3. Aroma selected by the user
The algorithm compares the maximum average value of the power consumed by the group motor
with the value listed in the table for the selected aroma, in order to calculate the new grinding
pulse value for the next coffee produced.

If the power consumption value is less than the minimum current value, the
grinding pulses will be increased by 2.
If the power consumption value is greater than the maximum current value, the grinding pulses
will be decreased by 4.
If the power consumption value falls within the “over-torque” interval, the product will be
dispensed and the grinding pulses will be decreased by 10.

If the power consumption value falls within the “abort cycle” interval, the pad will be expelled and
the grinding pulses will be decreased by 10.
If the “pre-ground” flavour is selected by the user, no modification will be made.
This guarantees that, regardless of the coffee type used, the grinding level setting
and the wear on the grinders always remains constant.

Power consumption Pulses corrected in the next grinding process

Setting/Status
in mA Exceeded by Deficient by
A Mild aroma 200 - 300 mA -4 +2
B Medium Aroma 301 - 450 mA -4 +2
C Strong Aroma 451 - 600 mA -4 +2
D Over-limit 601 - 800 mA -4

E Over-torque 801 - 1,000 mA - 10

F Abort cycle > 1000 mA - 10

Important:
For perfect operation, machine adjustment should take place in the area of the fields
highlighted in green (A, B, C). When the type or brand of coffee is changed, there may be
variations in the size of the beans and their stickiness or roasting level. This leads to variations
in power consumption (mA), with resulting excessive or insufficient doses (until the necessary
adjustments have been made to compensate for this change).
Caution: In the case of excessive dosage, powder may be expelled into the dreg
drawer. This is not a fault, but can occur during preliminary operation or after a
service.

Saeco International Group Page 06 / 06

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 CHAPTER 5

SERVICE MODE
Rev.01 February 2010

Saeco International Group SYNTIA

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 SYNTIA 05 SERVICE MODE
5.1. Digital test mode

To enter Test Mode

1. place the control knob in the water position
2. keep the espresso coffee key pressed
3. switch the appliance on from the 0/I button
located at the rear of it
4. release the espresso coffee key

pos.
lev. display key function notes
knob
L0
FIRMWARE
Software

The software version must be

version

View software
00.02.00 the same as that stated on the
version
MicroProcessor plate

PRESS THE ON/OFF KEY TO ACCESS THE NEXT LEVEL UP

L1 KEYBOARD
1 2 3 4 Initial condition with no keys pressed
NNNN
Operational check – keys

KEYBOARD
no. 1 from “ N to
Y ” and display If display does not change and
1 2 3 4 remains as initial condition, replace
YNNN
from green
change to red interface card and/or flat cable
JP21. If the colour of the display
KEYBOARD no. 2 from “N to remains green,
1 2 3 4
Y” and display check JP4 wiring from interface
NYNN from green card to display
change to orange
KEYBOARD If display does not change and
no. 3 from “N to
remains as initial condition, replace
1 2 3 4 Y” and display
NNYN interface card and/or flat cable
remains green
JP21.
PRESS THE ON/OFF KEY TO ACCESS THE NEXT LEVEL UP

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 SYNTIA 05 SERVICE MODE
pos.
lev. display key function notes
knob
L2 INPUTS Initial condition:
TAPCOFFE=Y
TAPSTEAM=N DOOR=Y Unit inserted, dregs drawer inserted, water tank full,
TAPWATER=N BU-P=Y
TAP - ERR =N DREG=Y side door closed, control knob in coffee position.
TANK-H2O=Y

INPUTS TANK-H2O
TAPCOFFE=Y Remove If TANK-H2O display does not change,
TAPSTEAM=N DOOR=Y display
TAPWATER=N BU-P=Y water check capacitive sensor and JP23
TAP - ERR =N DREG=Y changes from
TANK-H2O=N tank wiring
“Y” to “N”
microswitches and sensors

INPUTS Remove
TAPCOFFE=Y DREGS display If display message does not change,
TAPSTEAM=N DOOR=N dregs
Operational check

TAPWATER=N BU-P=Y changes from check dregs drawer microswitch and

TAP - ERR =N DREG=N drawer
TANK-H2O=Y “Y” to “N” JP16 wiring

INPUTS Open
TAPCOFFE=Y DOOR display
TAPSTEAM=N DOOR=N side If DOOR display does not change,
TAPWATER=N BU-P=Y changes from
door check door microswitch and JP16
TAP - ERR =N DREG=Y
TANK-H2O=Y
“Y” to “N”

INPUTS Remove
TAPCOFFE=Y BU-P display
TAPSTEAM=N DOOR=Y coffee If BU-P display does not change, check
TAPWATER=N BU-P=N changes from
TAP - ERR =N DREG=Y unit unit presence microswitch and JP14
TANK-H2O=Y “Y” to “N”

Knob in
INPUTS TAP-WATER
TAPCOFFE=N water
TAPSTEAM=N DOOR=Y display from
TAPWATER=Y BU-P=Y pos.
TAP - ERR =N DREG=Y “N to Y”
TANK-H2O=Y

INPUTS Knob in
TAPCOFFE=Y TAP-COFFE If TAPWATER, TAPCOFFE, TAPSTEAM,
TAPSTEAM=N DOOR=Y coffee
TAPWATER=N BU-P=Y display from TAP - ERR display does not change,
TAP - ERR =N DREG=Y pos.
TANK-H2O=Y
“N to Y” check knob card and/or connection
wiring with interface card JP2.
INPUTS Knob in If TAP - ERR display continues to show
TAPCOFFE=N TAP-STEAM
TAPSTEAM=Y DOOR=Y steam “Y”, check magnet polarity on knob
display from
TAPWATER=N BU-P=Y
pos. support
TAP - ERR =N DREG=Y
TANK-H2O=Y
“N to Y”

INPUTS Knob in
TAPCOFFE=N TAP - ERR
Incorrect TAPSTEAM=N DOOR=Y incorrect
TAPWATER=N BU-P=Y display from
position TAP - ERR =Y DREG=Y pos.
TANK-H2O=Y “N to Y”

PRESS THE ON/OFF KEY TO ACCESS THE NEXT LEVEL UP

Saeco International Group Page 2 / 07

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 SYNTIA 05 SERVICE MODE

pos.
lev. display key function notes
knob
L3 BU PAGE
WORK=Y
HOME=N CUR= 0 Initial status with no keys pressed

CUR= --- indicates the gearmotor

BU PAGE
Bring the absorption; this value must be:
unit to the WITHOUT BREWING UNIT INSERTED
WORK=Y
HOME=N CUR= 178 “WORK” lower than 200mA
position WITH BREWING UNIT INSERTED
lower than 300 mA
BU PAGE ERROR: WORK display shows “N”, display from green
WORK=N change to red. Check gearmotor gear microswitch
HOME=N CUR= 497
(broken or inserted incorrectly) or motor (locked).
Operational check

Check JP16 wiring.

brewing unit

BU PAGE ERROR: (WITHOUT UNIT inserted) If the gearmotor

WORK=N motor current absorption is higher than 200mA,
HOME=N CUR= 203
display from green change to red. Check gearmotor
unit and/or motor
BU PAGE
ERROR: (WITH UNIT inserted) If the gearmotor motor
WORK=N
HOME=N CUR= 337
current absorption is higher than 300mA, display from
green change to red. Check gearmotor unit and/or
motor
CUR= --- corresponds to the
gearmotor absorption; this value must
BU PAGE
Bring the unit be:
WORK=N
HOME=Y CUR= 193 to the “HOME” WITHOUT UNIT INSERTED
position lower than 200mA
WITH UNIT INSERTED
lower than 300 mA
BU PAGE ERROR: HOME display shows “N”, display from green
WORK=N change to red: check gearmotor gear microswitch
HOME=N CUR= 497
(broken or inserted incorrectly), gearmotor motor
(locked), wiring JP16
BU PAGE ERROR: (WITHOUT UNIT inserted) Gearmotor motor
WORK=N current absorption higher than 200mA, display from
HOME=N CUR= 203
green change to red: check gearmotor unit and/or
motor
BU PAGE
ERROR: (WITH UNIT inserted) Gearmotor motor
WORK=N
HOME=N CUR= 337
current absorption higher than 300mA, display from
green to red: check gearmotor unit and/or motor
PRESS THE ON/OFF KEY TO ACCESS THE NEXT LEVEL UP

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 SYNTIA 05 SERVICE MODE
pos.
lev. display key function notes
knob
L4 PUMP

IMP = 0
Initial status with no keys pressed
L/H = 0 and valve in water position
Operational check –

PUMP
Water supplied by the steam hose: the number
indicating flow meter pulses (IMP) must increase.
pump

IMP = 112
L/H = 1 3
L/H must be between 12 and 16
PUMP ERROR: Display from green change to red and 0
pulses: check pump, turbine, turbine wiring and/or
IMP = 0
L/H = 0 CPU/POWER card connection (JP5), pump wiring and/
or CPU/POWER card connection (JP24)
PRESS THE ON/OFF KEY TO ACCESS THE NEXT LEVEL UP
L4 HEATER GRINDER
OFF 0
30 0 Initial status with no keys pressed
15

HEATER GRINDER The number indicating COFFEE GRINDER MOTOR rota-

OFF 40
30 15 tion increases up to 40. The two other numbers on the
14
display are not important for the test
ERROR: The number is 0 with no coffee grinder mo-
HEATER GRINDER
OFF 0 tor rotation, display from green change to red: check
30 0
15 grinder sensor and/or motor, sensor wiring and/or
CPU/POWER card connection (JP2), grinder motor wir-
Operational check – coffee

ing and/or CPU/POWER card connection (JP8)

HEATER GRINDER
grinder - boiler

ON
40 Power absorption OK, the HEATER display changes
15
49
14 from “OFF” to “ON” and the temperature increases

HEATER GRINDER
ERROR: “SHORT” appears below HEATER, boiler
OFF 40 temperature sensor disconnected, display from green
159 15
SHORT 14 change to red: check boiler sensor wiring and/or CPU/
POWER card connection (JP13 may be disconnected)
HEATER GRINDER
ERROR: “OPEN” appears below HEATER, boiler
OFF 40 temperature sensor open, display from green change
71 15
OPEN 14 to red: check boiler sensor wiring and/or CPU/POWER
card connection (JP13 may be disconnected)
ERROR: Power absorption KO and temperature does
not increase: check power supply wiring and/or CPU/
POWER card connection (JP17-3)

Saeco International Group Page 4 / 07

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 SYNTIA 05 SERVICE MODE
5.1.2 Focus test mode
To enter Test Mode
1. position the control knob in the hot water position
2. keep the espresso coffee key pressed
3. turn on the machine by pressing the 0/I button on the
rear (espresso coffee and long coffee blink alternatively)
4. release the espresso coffee button (you go directly to the
1st level of the Test Mode)
MEMO MEMO
To go to a higher level, press the On/Off button
2

1 3

pos. button
lev. symbol press function
knob status
L1
Initial LED status at level 1
Operational check - keys

MEMO

MEMO If the screen does not change from the initial status,
replace the interface card and/or the JP21 flat cable.

PRESS THE ON/OFF KEY TO ACCESS THE NEXT LEVEL UP

pos.
lev. symbol button function
knob
L2
Initial LED status at level 2
MEMO

Remove waterIf the LED does not turn on, check the
microswitches and sensors

tank capacitive sensor and the JP22, JP23 wiring

Operational check -

Open service
If the LED does not turn on, check the
hatch hatch microswitch and the JP16 wiring
Remove dregs
If the LEDS do not turn on, check the
drawer microswitch and the JP16 wiring
If the LED
Remove the brew does not turn on, check the
group group microswitch and the JP14 wiring
If the LEDS do not turn on, check
MEMO MEMO the knob card and the JP21 wiring
If the LED does not turn on, check the
MEMO knob card and the JP21 wiring
PRESS THE ON/OFF KEY TO ACCESS THE NEXT LEVEL UP
Saeco International Group Page 5 / 07

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 SYNTIA 05 SERVICE MODE
pos.
lev. symbol status press function
knob
L3
MEMO
Initial LED status at level 3
Operational check -

The brewing unit goes into the “Work” position and

brewing unit

the button turns on . The symbol

MEMO turns on if
MEMO MEMO strain is excessive. Check operation of the gearmo-
tor and microswitch of the gear (broken or inserted
incorrectly).Check the JP16 wiring
The brewing unit goes into the “Home” position
MEMO
iturns and the button turns on . The symbol
MEMO
turns
off as on if strain is excessive. Check operation of the
MEMO
soon
as it is gearmotor and microswitch of the gear (broken or
pressed inserted incorrectly). Check the JP16 wiring
PRESS THE ON/OFF KEY TO ACCESS THE NEXT LEVEL UP
pos.
lev. symbol status press function
knob
L4
Initial LED status at level 4
Operational check -

The water is dispensed from the steam pipe and

blinks The symbol
MEMO turns on if water is not
dispensed. Verify checks at the pump, pump wiring
pump

MEMO
and/or connection on the CPU/Power card(JP24),
turbine, turbine wiring and/or connection on the
CPU/Power card(JP5).
To check correct passage of water from the cof-
fee duct, return to level 2 (brewing unit functional
MEMO
check), put the unit in the “Work” position, and the
knob will blink in the coffee position MEMO

PRESS THE ON/OFF KEY TO ACCESS THE NEXT LEVEL UP

boiler
pos.
lev. symbol status press function
knob
L5 If the symbol appears, the boiler sensor is
interrupted. Check the boiler sensor wiring and/or
Operational check -
coffee grinder and

the connection on the CPU/Power card (JP13)

If the the current absorption is KO, check the
power wiring and/or the connection on the CPU/
MEMO
Power card (JP17-3)
The coffee grinder is enabled by pressing the
“AROMA” button, and the button starts to blink
MEMO

.If this does not occur and the symbol turns

on, check the sensor and/or the coffee grinder
motor, the wiring of the sensor and/or the connec-
tion on the CPU/Power card (JP2), the wiring of
the coffee grinder motor and/or the connection on
the CPU/Power card (JP8)
Saeco International Group Page 6 / 07

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 SYNTIA 05 SERVICE MODE
5.2. Error codes

ERROR
DESCRIPTION
CODES
01 The grinder is blocked (burrs jammed or sensor not reading properly)
The brewing unit is blocked in work position (microswitch not released
03 in up position after 3", torque error trying to move down, descent time
out exceeded)
The brewing unit is blocked in home position (microswitch not released
04 in down position after 3", torque error trying to move up, ascent time
out exceeded)
Water circuit / flow meter problems (water circuit blocked or no flow
05 meter signal)
10 Boiler temperature sensor short circuited
11 Boiler temperature sensor open circuit
The boiler temperature has exceeded the maximum allowed value
14 (165°c)
The boiler temperature has not increased by x°c in y sec (boiler power
15 supply disconnected, incorrect boiler fitted must be a 1300W boiler,
partial power supply to boiler, cut out thermostat tripped)
19 Mains voltage trouble

Saeco International Group Page 7 / 07

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 CHAPTER 6

SERVICING AND
MAINTENANCE

Saeco International Group SYNTIA

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 SYNTIA 06 SERVICING AND MAINTENANCE

6.1. Repair schedule

Action
1 Visual inspection (transport damage)
2 Machine data check (rating plate)
3 Operational check / problem analysis
4 Opening machine
5 Visual inspection
6 Operational tests
7 Repairing the faults encountered
8 Checking any modifications (view info, new sw, etc.)
9 Service activities in accordance with the operating schedule
10 Internal cleaning
11 Operational test while the appliance is open
12 Assembly
13 Final inspection test
14 Draining the circuit (in winter)
15 External cleaning
16 Lubricating the brewing unit with suitable grease
17 Insulation test HG 701 (dielectric)
18 Documentation

6.2. Service schedule

S Replacement P Cleaning
ES Visual inspection TR Noise test
D Descaling R Adjustment

Component Action Support/tool

Water filter P/S
Water tank lip seal S
Boiler pin O-ring S
Brewing unit ES/P Grease solvent / Grease
Hoses, attachments and Oetiker clamps ES
Pump ES/TR
Gear motor ES/TR
Coffee grinder P/R Vacuum cleaner / brush
Water circuit D Saeco descaler
Hot water/steam valve ES/S

Saeco International Group Page 1 / 02

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 SYNTIA 06 SERVICING AND MAINTENANCE

6.3. Final test

Test Procedure Support/tool Standard Tolerance

2-3 Espressos for Measuring
Espresso Same amount 15%
adjustment purposes beaker
2-3 Coffees for Measuring
Coffee Same amount 15%
adjustment purposes beaker
Noise Standard
The "crema" should
Amount of Blow into the cup until come together
"crema" the "crema" separates again to form a
complete layer
"Crema"
Hazel brown
colour
Reading taken while
Temperature Thermometer 84 °C ± 4 °C
dispensing
Check the grain size of
Grinding level
the ground coffee
Hot water Dispense water
Steam Dispense steam
Grounds
drawer Remove the grounds Grounds drawer
missing drawer missing indication
indication
Low bean Start brewing a coffee
Low bean level
level while the coffee bean
indication
indication container is empty

Saeco International Group Page 2 / 02

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 CHAPTER 7

DISASSEMBLY
Rev.01 February 2010

Saeco International Group SYNTIA

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 SYNTIA 07 DISASSEMBLY

7.1. Outer elements disassembly

Disassembling the Top cover

1) Remove the grounds drawer,
water tank, coffee container lid,
drip tray, brewing unit, steam
wand covering cap, pannarello
and control knob cover

2) Unscrew the screws shown

2 and remove the finger protection
device and coffee hopper

1
3) Unscrew the screw shown and
extract the control knob

4/5) Unscrew the screw shown

and extract the coffee dispenser
fixed support by lifting it upwards
3
4
5

6) Unscrew the screws shown

located inside the compartments
containing the water tank and
grounds drawer
6

7) Lift the lid and disconnect the

earth wire shown

When refitting the machine cover, take great care not

to scratch the keypad cover.
Put a sheet of paper on the keypad cover (see photo)
before refitting the machine cover and slide it out at
the end of assembly

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 SYNTIA 07 DISASSEMBLY

Disassembling the side cover

Unscrew the screws shown and disconnect

the earth wire

Disassembling the side door

Lift the door and unhook it from the support

hinge

Disassembling the rear cover

Unscrew the screws shown

7.2. Coffee dispenser disassembly

1) Unscrew the screw shown

2) Slide out the fork clip

1 2
3) Unscrew the screws shown and remove
the support

4) Coffee dispenser assembly parts

3 4

Saeco International Group Page 02 / 09

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 SYNTIA 07 DISASSEMBLY

7.3.1 Disassembling Keypad card and Digital Control Knob

1) Unscrew the screw shown, remove

the lid, glass, frame, keypad and seal

2) Release the display support

2
1
3) Unscrew the screws shown and
remove the spring washer

4) Parts

3 4

5) Release the control knob circuit board

5 6 6) Release the display

7) Release the keypad circuit board and

disconnect the display

7.3.2 Disassembling Keypad card and Focus Control Knob

4
1 2 3

1) Remove the display frame by lifting it and slip off the

upper cover

2) Slip off the flat cable and loosen the highlighted screw
4) Display and interface cards as
3) Loosen the highlighted screws and remove the elastic sembly
washer
03

Saeco International Group Page 03 / 09

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 SYNTIA 07 DISASSEMBLY

7.4. Power/CPU disassembly

1) Loosen the screw shown and remove

the card protection

2) Slide out the card, removing all

connections

1 2

7.5. Gearmotor disassembly

1) Loosen the screws holding the boiler pin in place,

remove it and loosen the other screws shown

2) The following are located inside the compartment

protected by the casing:
E - Brew drive (A) with gears (B) and (C) for
transmission and timing of the dispensing head.
- Grounds drawer present microswitch (D).
F A - Brewing unit present microswitch (E).
B - Microswitch (F) detecting brewing unit home and
work positions.
C - Remove the gear (C) that meshes with the motor
D transmission shaft
- Remove the large gear (B)
2 - Remove the motor (A), complete with transmission
shaft
3

3) Replace the gear (B), making sure that the

imprint of the arrow is aligned with the opening
B
containing the pin (P)

H 4) When replacing the motor and the transmission

shaft, make sure the bearings (L) are in the right
position.
L 4 Grease the shaft thoroughly and evenly
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 SYNTIA 07 DISASSEMBLY

7.6. Boiler disassembly

1) Remove the coffee grinder noise reduction

cover

2) Remove the boiler insulation

1 2

3) Unscrew the screws shown

4) Loosen the screw and remove the plastic

support.
Disconnect the hoses and the connections

7.7. Valve disassembly

1) Remove the boiler pin

2) Remove the control knob cover

and unscrew the screw as indicated
1 2 3) Lift and remove the dispenser
3 assembly, slide out the fork clip
shown and unscrew the screws
holding the front piece

4) Unscrew the screws shown to

Front piece

remove the front piece support

5 5) Remove the spring washer and

the control knob gear (steam/water)
4

Saeco International Group Page 05 / 09

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 SYNTIA 07 DISASSEMBLY

6) Remove the screws shown

to remove the insert on the
6 base of the casing

7) Remove the screws shown

and disconnect the valve from
the water connections

7
7) Remove the screws shown
and disconnect the valve from
the mesh hoses

7.8. Pump and turbine disassembly

2
PUMP
Remove the connection 1, disconnect the silicone hoses 2
Unscrew the safety valve and remove the pump from the
two supports

TURBINE

1 Remove the connection and disconnect the silicone hoses

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 SYNTIA 07 DISASSEMBLY

7.9. OETIKER clamps assembly and disassembly

1
1) Boiler connection

2
2) Other connections

Replacing the hoses

1

1) Use a suitable pair of pliers to

remove the clamp (as illustrated)

2) Tighten the clamp as illustrated

Saeco International Group Page 07 / 09

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 SYNTIA 07 DISASSEMBLY

7.10. Coffee grinder disassembly

1) To remove the coffee grinder, simply slide it out

and remove its connections

B
2) When replacing it, make sure the spring (A)
and the coffee pipe (B) are positioned correctly

Saeco International Group Page 08 / 09

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 SYNTIA 07 DISASSEMBLY

7.11. Grinder adjustment/assembly and disassembly

1) To remove the upper grinder support, using a

hex key push down and turn clockwise to release
the grinder support from the bayonet coupling

2) To remove the grinder blade from the upper

support, turn it anti-clockwise until it detaches
from the bayonet coupling

3) To remove the lower grinder blade, keep the

A increment pin (A) locked in position and turn the
grinder blade anti-clockwise, until it detaches from
the bayonet coupling

4) When refitting the upper grinder support,

make sure you reposition it so that the mark is as
illustrated in the photo

Saeco International Group Page 09 / 09

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 CHAPTER 8

NOTES

Saeco International Group SYNTIA

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 SYNTIA 08 NOTES

Saeco International Group Page 01 / 01

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 CHAPTER 9

WATER CIRCUIT DIAGRAM

Saeco International Group SYNTIA

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 Flow meter
Turbina Steam tube pipe fitting Linen-faced silicone tube
SYNTIA

Raccordo tubo vapore Tubo silicone retinato

9.1.

5x8,9 11004050 (165mm)

Steam tube

Saeco International Group

Tubo vapore

Water tank Steam/Water dispensing

Serbatoio acqua Erogazione vapore/acqua

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Silicone tube - Tubo silicone
5x10 9972.176 (130mm)
Water circuit diagram

Silicone tube - Tubo silicone

5x10 9972.176 (130mm)

Boiler To
Al the
Caldaia l' e
ro Cof
1300W ga fe
t or e s
e c po
aff ut
è
Pump
Pompa

Linen-faced silicone tube

Tubo silicone retinato
5x8,9 11005599 (190mm) Linen-faced silicone tube
Tubo silicone retinato
5x8,9 11003557 (260mm)

Safety valve Water drain

Valvola di sicurezza Scarico acqua
11010166

Silicone tube - Tubo silicone

5x10 9912.122 (290mm)

Page 01 / 01
09 WATER CIRCUIT DIAGRAM
 CHAPTER 10

ELECTRICAL
DIAGRAM

Saeco International Group SYNTIA

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 SYNTIA 10 ELECTRICAL DIAGRAM

10.1 Wiring diagram Digital

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 SYNTIA 10 ELECTRICAL DIAGRAM

10.2 Wiring diagram Focus

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