Quest Company Profile
Quest Company Profile
net
Message From The Managing Director
About QuestNet
Corporate Commitment
Company Background
Global Presence
The Direct Selling Industry
Ethical Marketing
Business Opportunity
Testimonials
Brands and Products
The Highest Quality Products
For The Right Business Opportunity
Research & Development
Diversity Of Choice
Highlight 2009
QuestNet Products
World-class Service
Logistics
Information Technology
Business Support
www.quest.net
Virtual Office & eStore & QShoppe
Training Tools
Business Tools
Product Training
Events & Training Programmes
Network Support Group
Corporate Support
Publications
QuestNet is an international direct selling company that utilises the power of network marketing. T
portfolio of innovative products for its customers and a well-proven business opportunity for its Ind
their dreams with ease, while others take some time and need
dream you may have, never give up at the sign of a challenge. Just QuestNet offers people the opportunity to start and run their own business through an e-commer
hieving your dreams is having a belief. You have to believe that you have usual overheads, inventory or storefronts. The company provides all this, as well as the Information
el in your life. QuestNet is the business that can bring you there.
tools for its Independent Representatives to successfully run a business, on either a full-time or pa
QuestNet began eleven years ago with a dream to touch and change lives around the world by ha
Headquartered in Hong Kong, QuestNet is established throughout the world in both developed an
t millions anxiously waiting for the storm to pass. Why wait when you can
han ever is your chance to adapt the current situation and take a step in the
ons why direct selling thrives during difficult times. Many look for an alternative.
ng times. Many have found QuestNet. CORPORATE COMMITMENT
or even QuestNet for that matter. Millions around the world QuestNet corporate and its worldwide subsidiaries are guided by a Vision, Mission and Core Value
out to be the right path to take while pursuing their dreams. every member of the company.
g your own direct selling business takes a desire to achieve
usiness, you need to invest in building a company name, a Vision
aff. In contrast, you have the direct selling business, which
u work, involves little financial investment, and requires no “Our Vision is to be a global leader in the direct selling industry with a commitment to adhering to t
rain you and provide you with quality products and sales
business practices.”
mitment and sustained effort as it is you and only you who is
your business. Your name is at stake and decisions must be
Mission
companies out there offering you an opportunity, I am Raise Yourself To Help Mankind (RYTHM)
ou more. We offer the best products in the right business.
d exclusive wellness, personal care, holiday, luxury, “Our Mission is to help individuals reach their potential and achieve their goals by offering them en
products aimed at enhancing your lifestyle – all available quality products and by contributing to the global community through RYTHM.”
ith our world-class, around-the-clock customer support
ffices and agents to ensure you have access to what you Core Values
s, driving your e-commerce-based business is our solid
e. As you will find out when you read more of our QuestNet’s Core Values are summarised by the acronym of S.T.I.R.
on on which to build your successful business.
th numismatic products of superior quality and collectible potential. Shortly after, in the same year, QuestNet further expanded its popular product range to include vacation packages through the
al rights to distribute the commemorative coins for the Sydney 2000 Olympic Games and later, the result of a multimillion investment by QI Ltd in a resort in Koh Samui, Thailand, Prana Resorts &
nd the 2008 Beijing Olympic Games. The company has also produced exclusive commemorative coin Club list of Home Resorts. The initial investment by QuestNet’s parent company included the en
Fédéracion Internationale de Football Association (FIFA), the United Nations’ Food and Agricultural re-branding and re-opening of the resort. Prana is the first resort in what is set to be a chain of c
kly sold-out Champions of Peace series, which honoured leaders of world peace. In 2000, the resorts.
alliance with B.H. Mayer’s Mint, Germany. The mint is one of the oldest privately owned mints in
In addition to the quality products provided by these four brands – JR Mayer Collections®, Bernh
QVI Club – the QuestNet product portfolio was enhanced in 2006 by the introduction of a wellne
brand, JR Mayer Collections®, was soon joined by the Bernhard H. Mayer® brand of watches and which is considered revolutionary in its function of enhancing the quality and energy levels of wa
ed into a world-class brand representing quality, exclusivity and value. In 2006, QuestNet’s parent most popular product line sold by QuestNet. Since then, two more revolutionary energy brands
iss watch manufacturer in Zurich, Switzerland, which solidified the QuestNet watch range to allow Crystal CollectionTM and Veloci-Ti titanium jewellery both take the concept of wellness and energ
manufacturing of Bernhard H. Mayer® watches. innovative wellness aspects with fine jewellery designs. All of QuestNet’s exclusive and luxury br
company’s advanced eStore.
ased independent telecommunications provider with a strong background in providing advanced
nd technology in the United Kingdom. In the years that have followed, this investment has been In 2009, QuestNet introduced its next expansion into consumable products with new unique pro
d-class technologies provided through its In-Voice telecommunications brand, which offers mobile body care. QuestNet’s new range of consumable products and nutritional supplements are offe
-based communications. e-commerce platform called QShoppe.
RESENCE THE DIRECT SELLING INDUSTRY
the years, but QuestNet’s commitment to the success of its Independent Representatives Direct selling is a growing and exciting industry that provides a way to sell products and/or servi
a traditional retail location. The industry allows businesses to connect with customers one-on-
phone or through catalogue sales.
A direct selling opportunity is a viable option for people of all ages and genders and from all inco
emerging markets, direct sales companies benefit from both strong market growth and an attra
mature markets, direct selling creates the togetherness that many are seeking and brings additio
peer recognition.
OFFICES Head Office
AGENTS Hong Kong In direct selling, a salesperson earns a commission by referring a company’s products to custom
Bank of China Tower
when other salespeople in his or her network successfully refers products. What really sets direc
traditional retail industries is the ability for a person to start their own business, without major inv
Hong Kong
space or shop fronts, challenging start-up costs, or prior education in developing business plan
and advertising of the products are already taken care of by the company. A salesperson of a di
Philippines solely on promoting the company’s products.
Direct selling allows people to choose when and where they work and involves little financial inve
qualifications needed to become a salesperson for a direct selling business, since the company
necessary business skills, as well as marketing education. This training aspect is an integral par
Uzbekistan
Taiwan
Thailand
Indonesia - Jakarta
Malaysia
Jordan • Worldwide Sales • Worldwide Sales Force
Singapore
Oman
Source: www
MARKETING BUSINESS OPPORTUNITY
ess is the adherence to, and promotion of, ethical marketing practices. Clearly stated – and strictly QuestNet utilises the power of the Internet to offer people the business opportunity of promoting
and Core Values, ethical marketing is considered the most important aspect when conducting products. The QuestNet opportunity is available to anyone willing and able to work hard in a dyn
haviour of its Independent Representatives.
Through the distribution of QuestNet products, the company creates a business opportunity for
e Code of Ethics, and all IRs sign a commitment to ethical marketing upon joining the business. lives of those around them. The company’s success is dependent on the degree to which Indep
d direct selling professionals who offer industry advice and ethical marketing guidelines to the utilise the products and tools provided to recruit, train and motivate a sales organisation while ge
In the past eleven years, QuestNet has developed an entire range of exclusive and reliable prod
plagued by rouge operators, QuestNet strives to be a beacon of transparency and legitimate around the world using a unique business plan. QuestNet IRs have enjoyed the most advanced
Rs to adopt a consistent and ethical attitude when representing the QuestNet name. decade – simplified online enrolment as an IR, a Virtual Office containing powerful features to m
secure payment options – all fully integrated in an advanced e-commerce platform.
As of today, QuestNet products have been sold to more than three million people in every count
international company, QuestNet has cut through geographical borders as well as race, culture,
create a global family of successful entrepreneurs.
As with any opportunity, success is gauged by what a person does with the opportunity. The Qu
looking for an easy way out and it is not a ‘get rich quick scheme’. Like those who have already
must work hard, think smart, stay committed, be prepared for initial failures, and be dedicated to
and proven business plan. QuestNet equips its IRs with all the tools needed to succeed in the b
A real benefit of the business opportunity is that IRs can truly mould the business to fit within the
other hand, they also have the very obtainable potential of the business becoming their sole wor
IALS
“Before QuestNet, I was just an employee. I was disposable. I never imag
independence until I joined QuestNet. If you do the calculations, I would h
300 years just to have the lifestyle I have now. But it’s not just about the m
transformed me from a salesman into an entrepreneur and leader. There
oviding people from all over the world with a secure, repeatable and proven way to achieve business in QuestNet. Even when you make mistakes, they are there to help you le
usiness opportunity and high-quality, extensively researched product portfolio, QuestNet allows its you would never find that.”
achieve financial freedom for themselves.
Nalaka Niroshan Karunakalage
Thailand
“It is this new attitude of service with heart that allows me to help people and allows me to be able to “I never knew helping a complete stranger on the road would bring a dra
promote QuestNet products and gather a huge network of people. Being a part of QuestNet has been a good life as a young kid, it was difficult for me and my family to start from
tremendous journey over these seven years. Life has become meaningful, not just passing we lost all our family-owned assets and land properties. I never gave up s
day-to-day full of worry. By far, my favourite product is the Amezcua Bio Disc. It has not only improved life better.
my lifestyle, but the lifestyle of everyone I know that owns one. The long list of Amezcua Bio Disc owners That opportunity came to me when I encountered and assisted a QuestN
even includes my 84-year-old mother, who feels like a sprightly woman in her fifties. broken down. He explained the QuestNet compensation plan using pebb
The fact that the Amezcua Bio Disc is a completely natural way to restore my body to its original healthy confident this business could really help me as all I had to live by were m
state without taking any drugs makes it such an attractive product.” the market.
After six months with QuestNet, I received my first cheque. I cried and m
Zensen Fan what to say. Today, I am both proud and humbled to be one of Indonesia
Singapore from the bank all the land that originally belonged to my family.”
“I have been using In-Voice for the past four years and I am going to use it for generations! “After just one year in the business, I can really see this is a platform that
I learnt everything I know about In-Voice from the web. I use Trigger Callback almost everyday, as well as potential… and we all have a lot of potential in our lives.
Softphone, MIGs and Pirelli. To me, this is another way that we can live our lives, not the normal way t
In terms of telecommunication, In-Voice helps me a lot to communicate with my family, friends and my successful in this business, the one thing you cannot miss is that you hav
network abroad. enough to open yourself and relate to others.”
In terms of the QuestNet business, I have a network in 25 countries (from USA, Europe, Middle
East, Africa). I cannot be in all places at all times and it is not easy as a networker to manage a big Catherine Chai
organisation without communication. Because of In-Voice I have a very close and good relationship with Hong Kong
my network leaders all over the world.”
Belay Tefera
Ethiopia
“Before I joined QuestNet I was a fitness instructor. For me it was tough because I used to work to “I was invited to QuestNet by my wife, who joined this business before m
basically pay my bills. And because the bills were so high I had to teach extra classes, which was I was working as an office administrator in the oil industry, but after unde
extremely exhausting. The sad part is that at the end of the month, I was still broke. I couldn’t manage to with financial freedom and greater opportunities, I knew immediately this
ND PRODUCTS
Holidays
• QVI Club
Holiday Products
Accessories
• Adiva Divine
Costume Jewellery
stem • Giordano
Travel Gear
• Sheaffer
Writing Instruments
BRINGING PEOPLE CLOSER
• Fragrances
LASS SERVICE
Information Technology
ve logistics services to its customers. QuestNet’s Logistics System, created by QuestNet’s Global IT, Advanced Information Technology infrastructure and systems are integral to support, enable and
ort of the QuestNet delivery system, which ships more than 2000 items per day to customers in 162 process. This is done by providing a stable core of IT services and a solid infrastructure, and by
solutions.
ed computerised warehouses in various countries with logistics hubs in Hong Kong, Malaysia and QuestNet’s website averages about 15,000 unique visitors every day, with approximately 15 mill
stNet’s Logistics System is fully integrated with the Virtual Office of Independent Representatives. Upon and protection of the QuestNet database is one of the foremost priorities, as is the security of Q
sing, QuestNet’s Logistics System automatically sends the Air Waybill information to the Virtual Office. and Virtual Office functions. QuestNet continuously employs up-to-date, fit-for-purpose and high
hipment’s milestones in real time and online, 24 hours a day, anywhere in the world, as long as they have IT services befitting of a world-class e-commerce company. Further, QuestNet’s Global IT is ded
logistics milestones covers information from pick-up, uplift, depart origin, arrive destination, customs around-the-clock to guarantee confidence in website accessibility and eStore security.
product arrives at their door.
By utilising Content Distribution Networks (CDN), QuestNet is able to bring its website and eStor
Independent Representatives around the world, thus providing an overall improved user experie
server and storage environments, allowing agility and effective automation, while also ensuring p
SUPPORT
stNet business is the immense
e company’s Independent
believes that having the proper
uccess. From online and physical
eraction, and wide-scale events,
tools, and industry-standard
its commitment to equipping its
conduct their business correctly
Business Tools
dependent Representatives with information about QuestNet. It chronicles the ten-year history of QuestNet Independent Representatives have access to a number of physical Business Tools to
fered by QuestNet, stories of IR business success, product testimonials, and the complete range carefully developed in order to offer support in improving IRs and their business, while ensuring
site can be utilised as a complete online product portfolio, with benefits, applications, key features business in a consistent and ethical manner. These practical Business Tools also help IRs to full
QuestNet product. Presentations, downloads, catalogues and company and product movies are of QuestNet products and services. Most Business Tools are provided in at least five languages
bsite, which is also the access point for the indispensible Virtual Office. Bahasa Indonesia and Russian.
stNet offers an array of downloadable presentations, videos, manuals, product catalogues and
designed to help its Independent Representatives understand the business, its products, the
Net services, such as different Virtual Office resources. QuestNet provides this channel to help its IRs
e in their business.
rammes Corporate Support
for the QuestNet business is the regular training and events programmes provided by its partner The people behind the marketing, advertising and promotion of QuestNet materials, the researc
international marketing, training, network development, and management team, who are successful, products, and the people behind the company’s strategy and direction are all highly qualified an
ss. The V comprises world-class speakers and trainers who have the experience, the know-how, and Stringent recruitment standards are in place to ensure the corporate ranks are staffed with talen
icate how to advantageously build a direct selling business. respective fields. These people are familiar with the direct selling industry and work closely with
synergy and coherent messages are being deployed throughout the company and its network,
s, QuestNet IRs have the opportunity to find a mentor or a role model who has experienced the trials resources provided to Independent Representatives by QuestNet corporate.
cess and are willing to use their personal experiences help others make their business as successful
ents ranging from small intimate training sessions in QuestNet’s worldwide training centres, to Publications
hosts up to 8,000 people from around the world. The V provides QuestNet IRs with training and
le form – including CDs, DVDs, books, business kits and e-learning programmes. QuestNet product As well as producing detailed product brochures and supporting marketing material for use in In
gs are also highly attended components of these events. direct selling business, QuestNet publishes two regular publications that, between them, provid
interesting company and industry news, product information, travel stories, wellness and lifestyle
business advice, Training Tools, testimonials direct from QuestNet IRs, and an insight into the co
retaining a network focus.
s a team of dedicated individuals, with the priority of living up to the promise of providing consistent
d quality services to all QuestNet Independent Representatives and customers. The NSG is tasked Qpportunity is a weekly online magazine delivered straight to the inbox of tens of thousands of I
ensuring the QuestNet network runs as smoothly as possible and providing assistance wherever www.qpportunity.com. aspIRe magazine is a quarterly printed magazine that is available to Que
and language borders, NSG has introduced the technologically advanced 24/7 NSG Multilingual section of the Virtual Office, through local Network Support Centres, and at The V events.
wide with ten languages provided – English, Arabic, Farsi, Russian, Turkish, Hindi, Tamil, Mandarin,
a, with more to be added.
Network Support Centres (NSC) worldwide, which offer a place for IRs and customers to pick-up
enquire about any aspect of QuestNet, receive corporate training, and utilise the facility for purposes
Meetings (BOMs) and new IR Orientation Training, and much more. English and local languages are
productive customer assistance is readily offered.
TE SOCIAL RESPONSIBILITY
dation in philanthropic activities since its inception. QuestNet’s commitment to its responsibilities as a
d through initiatives that are enable by RYTHM Foundation, the corporate social responsibility arm of
Ltd.
and dedication of the QI Group of Companies are channelled into an unwavering commitment to Vegetarian Principles
n the worldwide societies in which the Group operates.
As an inherent part of its corporate policy, QuestNet and the QI Group of Companies practise an
rt and rehabilitation administered by RYTHM Foundation goes beyond the signing of cheques. The to raising awareness of the benefits of a healthy vegetarian diet. Vegetarian meals are served at
reathe their responsibility to mankind. The commitment of RYTHM Foundation is embodied by real life
manager living within the Philippine squatter community of Taguig to help oversee the ongoing work
e community: administering free nutritious meals, providing education, and ensuring the sustainability
MULTILINGUAL CONTACT CENTRE WORLDWIDE OFFICES
www.quest.net