Understand Device Drivers and Services

LESSON 1.1-1.
2
1.1 - 1.2
98-365 Windows Server Administration Fundamentals
Understand Device Drivers

and Services
LESSON 1.1-1.2
1.1 - 1.2
Lesson Overview
How does the operating system communicate with hardware and services?
In this lesson, you will learn:

How operating system communicate with device drivers
How to troubleshoot device driver errors
Why drivers are digitally signed
How Windows services control the operating system
How to manage Windows services
LESSON 1.1-1.2
1.1 - 1.2
Anticipatory Set
On a sheet of paper, answer the following questions:
1. What is a device driver?
2. What application would be used to manage or troubleshoot a
device?
3. What are the four startup types for Windows services?
4. A service has failed to start; what console would you first
use to determine why the service failed to start?
LESSON 1.1-1.2
1.1 - 1.2
What are device drivers?

Software components that permit an operating system to
communicate with a device
The operating system typically require a driver to
communicate with peripheral components.
o The appropriate driver is required for a server to be able to
send a print job to a locally attached printer.
LESSON 1.1-1.2
1.1 - 1.2
Managing Device Drivers (options)

1. Install drivers
2. Update drivers
3. Rollback drivers
4. Disable devices
All options can be done using Device Manager

LESSON 1.1-1.2
1.1 - 1.2

LESSON 1.1-1.2
1.1 - 1.2
Driver signing
Drivers that are used must be digitally signed. This signifies the driver is
“trusted.”
Poorly designed drivers can create vulnerabilities for their systems as well as
instability. All drivers should be tested prior to rolling out drivers.
Administrators can perform any or all of the following for easier driver
administration:
1. Digitally sign device driver packages by using digital certificates, and then
place those certificates on client computers so that users do not have to
determine whether a device driver or its publisher is "trusted.”
2. Stage device driver packages in the protected driver store on a client
computer so that a standard user can install the package without requiring
administrator rights.
3. Configure client computers to search specified shared network folders for
a driver package when a new hardware device is discovered and a driver
package is not already staged on the local computer.
LESSON 1.1-1.2
1.1 - 1.2
Windows Services
A Windows service is a long-running executable that performs specific
functions and which is designed not to require user intervention.
o Antivirus software is typically a Windows service.
Services are found in the services console or the computer management
console.
Startup types
o Automatic (Delayed start)—Use this setting to configure the service to
automatically start during the boot and logon process. The startup of the
service is briefly delayed during the logon process to increase logon
performance.
o Automatic—Use this setting to configure the service to automatically start
during the boot and logon process
o Manual—Service starts manually
o Disabled—Service does not start
LESSON 1.1-1.2
1.1 - 1.2
Windows Services
Windows services require authentication to run.
Logon options are:
o Logon as Network Service
o Logon as Local System Account
o Logon as User Account
LESSON 1.1-1.2
1.1 - 1.2
Windows Services
Manually Managing Services
Services can be started, stopped and restarted through services.msc and
the Computer Management console.
Services can be started and stopped through the command line interface.
Services can be configured to respond to multiple failures:
o Restart service
o Restart computer
o Run program
When a service fails to start, typically an event is written to the System
Event log.
LESSON 1.1-1.2
1.1 - 1.2

LESSON 1.1-1.2
1.1 - 1.2

LESSON 1.1-1.2
1.1 - 1.2
Lesson Review
Why would you use a rollback device driver?

What application can tell you why a particular service failed to start?
Why would you disable a particular service?

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LESSON 1.1-1.

98-365 Windows Server Administration Fundamentals