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Lesson Plan Total Quality Management

This document outlines the lesson plan for a course on Total Quality Management for the 6th semester at Ghousia College of Engineering for the 2017-2018 academic year. It is divided into 5 modules covering various topics related to TQM such as definitions, frameworks, quality leaders, customer focus, improvement strategies and quality systems. Each module lists the topics to be covered on specific dates along with the staff in charge and signatures of approval. The course aims to educate students on the principles and applications of total quality management.

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0% found this document useful (0 votes)
159 views4 pages

Lesson Plan Total Quality Management

This document outlines the lesson plan for a course on Total Quality Management for the 6th semester at Ghousia College of Engineering for the 2017-2018 academic year. It is divided into 5 modules covering various topics related to TQM such as definitions, frameworks, quality leaders, customer focus, improvement strategies and quality systems. Each module lists the topics to be covered on specific dates along with the staff in charge and signatures of approval. The course aims to educate students on the principles and applications of total quality management.

Uploaded by

Anonymous GBCVFo
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOC, PDF, TXT or read online on Scribd
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GHOUSIA COLLEGE OF ENGINEERING RAMANAGARAM-562159

DEPARTMENT OF MECHANICAL ENGINEERING


LESSON PLAN
ACADEMIC YEAR 2017 – 18
Subject : TOTAL QUALITY MANAGEMENT
Subject Code : 15ME664
Semester : VI SEM. ‘A’ SEC.
Staff Incharge: Mr. ABDUL SATTAR
Sl. Date of
Date Topics Proposed to be Covered
No. Coverage
MODULE – 1
1 06-02-2018 Definition, Basic Approach
2 07-02-2018 Gurus of TQM
3 08-02-2018 TQM Frame Work
4 09-02-2018 Awareness Quality
5 12-02-2018 Historical Review
6 14-02-2018 Obstacles, Benefit of TQM
7 15-02-2018 QMS Introduction
8 19-02-2018 Benefits of ISO 9000
9 20-02-2018 ISO 9001 requirements
10 21-02-2018 Leadership Introduction
MODULE - 2
11 22-02-2018 Characteristics
12 26-02-2018 Quality leaders, effective people
13 27-02-2018 Ethics, Deming Philosophy
14 28-02-2018 Role of TQM Leaders
15 01-03-2018 Implementation
16 02-03-2018 Core Values
17 06-03-2018 Concepts and framework
18 07-03-2018 Planning Communication
19 08-03-2018 Decision Making
20 12-03-2018 Customer Perception
MODULE - 3
21 13-03-2018 Customer Quality
22 13-03-2018 Introduction, Problem solving and decision making
23 14-03-2018 Feedback
24 15-03-2018 Customer complaints service qualilty
25 19-03-2018 Requirements, customer retention
26 20-03-2018 Motivation Employee Service
27 21-03-2018 Team Suggestions empowerment
28 22-03-2018 Recognition, Rewards, Gain sharing
29 26-03-2018 Performance appraisal, unions
30 27-03-2018 Employee involvement and case studies
MODULE - 4
31 03-04-2018 Juran Trilogy
32 04-04-2018 Improvement Strategies
33 05-04-2018 Types of problems, PDSA cycle
34 09-04-2018 Methods, KAIZEN re-engineering
35 10-04-2018 Six Sigma, Pareto, Flow Diagram
36 11-04-2018 Causes and effect diagram check sheet
37 12-04-2018 Histogram control charts
38 16-04-2018 Control charts, variables, attributes
39 17-04-2018 Scatter diagram
40 19-04-2018 Scatter diagram and case study
MODULE - 5
41 23-04-2018 Bench Marking
42 24-04-2018 Information Technology
43 26-04-2018 Quality Management System
44 27-04-2018 Environment Management System
45 02-05-2018 Quality Function Deployment
46 08-05-2018 Quality by Design
47 10-05-2018 Failure mode and effect analysis
48 14-05-2018 Product Liability
49 16-05-2018 Total Production Maintenance
50 18-05-2018 Total Production Maintenance

Signature of Staff Incharge Signature of H.O.D.

GHOUSIA COLLEGE OF ENGINEERING RAMANAGARAM-562159


DEPARTMENT OF MECHANICAL ENGINEERING
LESSON PLAN
ACADEMIC YEAR 2017 – 18
Subject : TOTAL QUALITY MANAGEMENT
Subject Code : 15ME664
Semester : VI SEM. ‘B’ SEC.
Staff Incharge: Mr. ABDUL SATTAR
Sl. Date of
Date Topics Proposed to be Covered
No. Coverage
MODULE – 1
1 05-02-2018 Definition, Basic Approach
2 07-02-2018 Gurus of TQM
3 09-02-2018 TQM Frame Work
4 12-02-2018 Awareness Quality
5 15-02-2018 Historical Review
6 16-02-2018 Obstacles, Benefit of TQM
7 19-02-2018 QMS Introduction
8 22-02-2018 Benefits of ISO 9000
9 23-02-2018 ISO 9001 requirements
10 26-02-2018 Leadership Introduction
MODULE - 2
11 28-02-2018 Characteristics
12 01-03-2018 Quality leaders, effective people
13 05-03-2018 Ethics, Deming Philosophy
14 07-03-2018 Role of TQM Leaders
15 08-03-2018 Implementation
16 09-03-2018 Core Values
17 12-03-2018 Concepts and framework
18 15-03-2018 Planning Communication
19 16-03-2018 Decision Making
20 19-03-2018 Customer Perception
MODULE - 3
21 22-03-2018 Customer Quality
22 23-03-2018 Introduction, Problem solving and decision making
23 26-03-2018 Feedback
24 28-03-2018 Customer complaints service qualilty
25 02-04-2018 Requirements, customer retention
26 04-04-2018 Motivation Employee Service
27 05-04-2018 Team Suggestions empowerment
28 06-04-2018 Recognition, Rewards, Gain sharing
29 09-04-2018 Performance appraisal, unions
30 12-04-2018 Employee involvement and case studies
MODULE - 4
31 13-04-2018 Juran Trilogy
32 16-04-2018 Improvement Strategies
33 19-04-2018 Types of problems, PDSA cycle
34 20-04-2018 Methods, KAIZEN re-engineering
35 23-04-2018 Six Sigma, Pareto, Flow Diagram
36 24-04-2018 Causes and effect diagram check sheet
37 26-04-2018 Histogram control charts
38 27-04-2018 Control charts, variables, attributes
39 30-04-2018 Scatter diagram
40 03-05-2018 Scatter diagram and case study
MODULE - 5
41 04-05-2018 Bench Marking
42 07-05-2018 Information Technology
43 09-05-2018 Quality Management System
44 10-05-2018 Environment Management System
45 11-05-2018 Quality Function Deployment
46 14-05-2018 Quality by Design
47 16-05-2018 Failure mode and effect analysis
48 17-05-2018 Product Liability
49 19-05-2018 Total Production Maintenance
50 21-05-2018 Total Production Maintenance

Signature of Staff Incharge Signature of H.O.D.

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