Food Delivery Mobile App – User Panel

After the successful download and installation of the app from Google Play Store or Apple App
Store, the customers need to go through the registration and login page.

1. Login: This process can be made simple via social integration of Facebook, Gmail or by just
a single OTP confirmation on the user’s mobile number.
2. Location: Based on user’s location, the list of available restaurants is shown with all the
minute details. Users can also browse the map to select their preferred locations.
3. Homepage: This screen will show all the list of nearby restaurants available. The home
screen needs to be clean as setting up many things/objects and showing in a sophisticated or
using hi-fi technology can confuse the user that can be a huge turn-off.
4. Menu: This is one of the main features of on-demand food aggregator mobile apps. In this
screen after the selection of any particular restaurant the details of the menus available will
be shown to the user such as names, dish images, contact no, user reviews, expected delivery
time, etc in a simple manner so that the user does not get confused by overlapping sections.
5. Set pickup on the map – Enable GPS or start typing your address – the app recognizes your
exact location. You may set your pickup location on the map.
6. Cart Section:This part is for managing the order requests before making the payment. The
user should be able to increase or decrease the food count just be tapping on a plus or minus
button respectively.The total cost with all details of taxes should be shown in a transparent
manner, and the amount should be updated dynamically with the changes of the quantity of
the cart.
7. Payment: After that, the user will be taken to the payment page where he/she needs to
confirm the order by paying via different payment gateways available. One can also keep the
option of cash on delivery for making it more flexible.
8. Reviews Screen: The App developer can include user reviews and comment section in each
restaurant details.
9. Past order: This section is for keeping track of the concerned users’ past orders to make re-
ordering easier.
10. Offers and Discounts: The App owner/restaurant can also keep updating the user about the
new offers and discounts of his/her favorite restaurants via push notifications.
11. Contact Information: Contact information of the delivery person and the restaurant should
also come handy at times so it should be included.
12. Track delivery boy -Track the exact location of the delivery boy and see him coming in
real-time. Push-notifications, arrival time and one-tap calling button.
13. Search : This section is placed on the upper portion of the home screen of the user part and
is mandatory for on-demand food delivery app. Users can search by the food name and all
the restaurant names where that dish is available and at what price should show up within
seconds.
14. Refine Search –As a firm or an entrepreneur one can also keep an option for filtering things
like delivery time, reviews, offers and sort the list by user’s preference of ascending and
descending in terms of price.
 Food Delivery App – Restaurant Panel
Restaurant owners will also have to go through a registration and login process from the app
itself, and they have to submit extra documentation for the authenticity of the business.

1. Dashboard: After setting up the account, the users of the app are redirected to their home
page, which is the dashboard. Here they can keep track of the pending orders, completed
orders and ones, which are on the way of processing for a better insight and summary of what
is going on.
2. Accept or Decline Orders:This is the most important part of on-demand food delivery
apps as delivering the food in time is an important concern. Users may cancel the order if it
takes more than the set deadline or time and it will count such delay as a loss and can leave a
negative impression. Not all of the restaurants can offer home delivery as such the app should
have a slider in the restaurant account page so that the owner can toggle yes or no from there.
There must be an option of confirming the order or cancel from the restaurant s
3. Manage Restaurant Account: Every restaurant can set their restaurant pictures, name, logo,
food images, hours of operation, minimum order quantity and add all the menus available
along with the price and expected delivery time. They can also mention discounts from their
end for any particular item. This whole part falls into the profile section of the app.
4. Payment: In the payment section, the users would have the option to transfer the money to
banks or any other platform like PayPal or Wallet app as per their preference. Showing daily
revenue reports can also be an added feature along with all the history.
 Food Delivery App – Delivery BoyPanel

 Login -Delivery boy will receive login credentials by the admin to enter in the application.
 Order request-When customer place an order then it will be auto assigned basis on the
location. Each order will appear with order ID, customer name and delivery address. So he
will receive all the order of his location where he is present now. He will either accept or
reject the order request if he request then his profile information will be shown to customer
panel.
 Order delivery-Once order is accepted; he/she will deliver the order at customer location
and make the order completed. Order will be maintained with status i.e placed, packed, on
the way, delivered etc.
 Order history/logs-This allow delivery boy to view the past orders that is completed by
him/her. Order will show with relevant information and it can also be filtered by date range,
status and ID.
 Call/ chat-When delivery boy accept order customer can communicate with driver n advice
versa. Both have call or SMS options.
 COD –if system will have an option of COD in customer app then he will need to collect the
payment by the customer and submit to the admin.
 Push notifications-He will get push notification for any update from customer panel related
to placed order and admin side.
 Wallet/Get paid offline-For deliver the food; he will get paid by the admin on the weekly or
monthly basis. If delivery boy app have in-app wallet then he can receive payment in his
wallet else the payment would be transferred in bank account.
 Withdraw payment – In case of in-app wallet, delivery boy can withdraw payment from
wallet in his bank account by entering the bank name, account number or code.
 GPS tracking- To detect the delivery boy current location GPS tracking will take place
 Transaction history- As mentioned above for payment so the transaction history of the
payment will be maintained in the app that will show the complete report of the delivery boy
earning.
 Online support- If delivery boy face any issue then he can communicate with support team
to get instant help.
 Google MAP Navigation- As the delivery boy will be responsible to deliver the order if he
accepted so he can view the customer address on the map and can be navigated to the
designation through the Google map.

Admin: Under this section, the admin can manage all the publishing of associated restaurant and can
publicize own as well.