Problem Solving Steps - Work Packet
Problem Solving Steps - Work Packet
for
Professional Learning Community Scenario
Team Members Names:
PART A.
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Page 1.
(Step 1 Continued)
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PART B. Discuss and sort through all the problems listed by discussing: If a
problem were resolved, would other sub-problems also be solved as well? Are there
a few sub-problems that cluster into a problem category? Which problems are of
highest priority to address?
From brainstormed list, place a by your top 5 problems that seem to be the most
important. Elaborate on each problem with a clear description as possible. Imagine
they will be read by someone who has missed your group discussion and who has
little background on the scenario but needs to understand the key issues. Use
complete sentences. Share the task of writing.
Key: Explain WHAT the problem is. WHY it is a problem. WHO is involved and
How it relates to the larger problem scenario. Include research citations as
much as possible.
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Page 3
Step 2 Identify the Underlying Problem
Tip: Do not be too general as, “In what ways might we inspire students to be
perfect learners so they are always successful? (homework is one key focus to solve
rather than making students perfect)
4.
Step 3: Brainstorm Alternative Solutions
Now is the time for truly creative work to begin. That is, solving the problem.
•Focus on the Underlying Problem Statement you chose to solve. Don’t brainstorm
ideas for other problems that you didn’t identify as your key target to solve. Stay
focused on your problem statement. You will be evaluated on relevant solutions
connected to your problem statement.
•Think of realistic and creative ways to attack the problem involving many types of
people and approaches. Creativity counts!!
PART A.
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( Solutions continued)
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PART B: From your Solution List, select 5 of your best solutions with a . Make
sure each solution actually attacks the problem you have chosen. Do not choose
solutions that solve other problems even if they seem like great ideas.
PART C.: Elaborate on your top 5 solutions. Each solution must be described as
completely as possible so it will be easily understood. Remember the rule that the
person reading your work should be able to completely understand as if they had
been a part of the team discussion.
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Page 7
Step 4 Develop Criteria to Evaluation Solutions
The purpose of this step is to choose 5 criteria that will measure the quality of
your solutions you have selected. These criteria should help you sort out the
best solution.
PART A:
Brainstorm all the considerations that might help you evaluate your solutions so
you can find the best one. Think about:
•What things would be important to your specific problem?
•What people or groups might be affected and what is important to them?
•What could prevent the problem from being solved?
•How are your various solutions different from each other?
•What might make some solutions better than others?
•What else is important to consider?
PART B:
Write your top five criteria in the following way:
•Write in question form such as: “Which solution is…or Which solution will….
•Write in terms of a “positive degree:” Which is the best use…..(not worst). Such as,
“Which solution is the best use of time?”
•Use superlatives in phrasing your criteria: most, greatest, least, best. Example:
Which solution is the least expensive or which is the most cost effective?
•Each criterion should be important to the problem you have identified. If cost
really isn’t a problem—don’t use a criterion.
• Develop criteria that relates directly to the problem you decided to solve. Don’t
get off topic.
PART C: List top 5 Criteria . (Notice they will be assigned letters that
correspond on the Criteria Grid)
1=A.
2=B.
3=C.
4=D.
5=E.
8.
Step 5 Evaluate Alternative Solutions
PART A. From your list of solutions in Step 3, write them in the grid in the
“Alternative Solutions” boxes.
1. Timeline 5 3 4 2 3 17
2. Rubric 4 2 5 5 4
20
3. Posting for Parents 3 1 3 1 5 13
5. Catch-up Day 1 5 2 3 2 13
If you disagree with the highest scoring solution, it is usually due to one of
three reasons:
•You are mistaking “favorite” solution for the “best” solutions. That isn’t
always true.
Solution Steps: What are the steps of your solution? In what order will they occur?
Why?
Stakeholders: Who is affected? Who is involved? Who gains? Who loses? Who
will carry out the plan?
Timing: When will the steps of the solution occur? In what order will they occur?
Why?
Anticipation: What obstacles can be anticipated? Some of your criteria may have
revealed problems. What objections or disadvantages will there be? How will they
be overcome?
Precautions: What safeguards against failure will you create? How can this be pre-
tested or tried out? What insurance is there against failure?
Disadvantages:
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Part B. Write a complete description of your solution reflecting all planning
components from your discussion. Length should be written within the full
elaboration in the “Box for Plan for Best Solution” and on the following page if
needed.
12.
Professional Learning Community Team Member Signatures:
1. __________________________________________________________________________________
2. __________________________________________________________________________________
3. __________________________________________________________________________________
4. __________________________________________________________________________________
5. _________________________________________________________________________________
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