The rubric assesses candidates on their performance in an over-the-phone interview across 5 competencies: first impressions, preparation, personal attributes, general attitude, and responses. Candidates are scored on a scale from 1 to 5 points in each competency, with 1 point being unsatisfactory, 3 points satisfactory, and 5 points above expectations. The highest scoring candidates are well-spoken, interested in the position, enthusiastic about the interview, and provide well-constructed and genuine responses.
The rubric assesses candidates on their performance in an over-the-phone interview across 5 competencies: first impressions, preparation, personal attributes, general attitude, and responses. Candidates are scored on a scale from 1 to 5 points in each competency, with 1 point being unsatisfactory, 3 points satisfactory, and 5 points above expectations. The highest scoring candidates are well-spoken, interested in the position, enthusiastic about the interview, and provide well-constructed and genuine responses.
The rubric assesses candidates on their performance in an over-the-phone interview across 5 competencies: first impressions, preparation, personal attributes, general attitude, and responses. Candidates are scored on a scale from 1 to 5 points in each competency, with 1 point being unsatisfactory, 3 points satisfactory, and 5 points above expectations. The highest scoring candidates are well-spoken, interested in the position, enthusiastic about the interview, and provide well-constructed and genuine responses.
The rubric assesses candidates on their performance in an over-the-phone interview across 5 competencies: first impressions, preparation, personal attributes, general attitude, and responses. Candidates are scored on a scale from 1 to 5 points in each competency, with 1 point being unsatisfactory, 3 points satisfactory, and 5 points above expectations. The highest scoring candidates are well-spoken, interested in the position, enthusiastic about the interview, and provide well-constructed and genuine responses.
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Purposive Communication
Over-the-phone Interview Rubric
Unsatisfactory Satisfactory Above Expectation
Competencies Score (1 point) (3 points) (5 points) Answered and talked as if truly interviewed for a position. Did not answer or Answered the call as First answered the call but expected and sounded Introduced himself/herself and Impressions was not positive positive and excited provided for a transition to help about the interview. about the interview. the interviewer ease into the interview process. Did not complete Knows his/her purpose. Knows what he/she wants out of interview task, Preparation Completed the interview the interview and spoke as if showing evidence of task. he/she truly were pro-company. poor planning. Overbearing, overaggressive, Somewhat nervous, lapses Well spoken, was clearly Personal egotistical; or shy, some words; speaks too understood by interviewer and Attributes reserved, and overly loudly or softly. confident. nervous. Seems interested in the Lack of interest and position but could be Interested in the position and enthusiasm about the better prepared or enthusiastic about the interview. General Attitude assignment; passive informed on certain Answered questions and indifferent; or topics or better prepared appropriately. overly enthusiastic. on questions. Gives well-constructed, confident Answers with "yes" or responses that are genuine. Gives well-constructed "no" and fails to Provides excellent communication Responses responses, but sounds elaborate or explain; and asks the interviewer rehearsed or unsure. talks negatively. questions which are relevant to the interview process. TOTAL Prepared by MELVIN R. CABASAG, LPT Instructor