Duignan 1997
Duignan 1997
Duignan 1997
Thomas W. Nichols, Rod Erakovich, (2013),"Authentic leadership and implicit theory: a normative form
of leadership?", Leadership & Organization Development Journal, Vol. 34 Iss 2 pp. 182-195 http://
dx.doi.org/10.1108/01437731311321931
Patrick A. Duignan, (2014),"Authenticity in educational leadership: history, ideal, reality", Journal of Educational
Administration, Vol. 52 Iss 2 pp. 152-172 http://dx.doi.org/10.1108/JEA-01-2014-0012
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The social sciences are undergoing a major shift away from a dogmatic positivism that
relegates ethics and morality to a stereotyped realm of personal preferences, prejudices, and
tastes insupportable by scientific argument, toward an acknowledgment of organizational and
public life as a legitimate arena of moral striving and human fulfilment (Starratt, 1991, p. 185).
Starratt (1991) supports his contention by drawing on a variety of evidence
from the social science literature, with special emphasis on the literature in
educational administration. In the intervening period, the calls for an injection
of values and a concern for ethics and morality into organizational life,
especially into the behaviour of managers and leaders, have gained momentum
(Badaracco and Ellsworth, 1989; Bogue, 1994; Covey, 1992; Duignan and
Macpherson, 1992; Fullan, 1993; Hodgkinson, 1991; Kouzes and Posner, 1987,
1993; Sergiovanni, 1992; Starratt, 1993a, 1993b, 1994).
In numerous research studies over a number of years in a variety of cultures
(Duignan et al. 1985; Kouzes and Posner, 1987, 1993; Selvarajah et al., 1995)
where managers and others were asked to nominate the key characteristics of
effective managers, such qualities as honesty, integrity, credibility, being fair-
minded, straightforward and dependable head the list. In a major research
study on the characteristics of superior leaders, Kouzes and Posner (1987) asked
1,500 managers what personal traits or characteristics they admired most in
their superiors. They report that the most frequent responses, in order of
mention, were:
integrity (is truthful, is trustworthy, has character, has convictions), (2) competence (is capable,
is productive, is efficient), and (3) leadership (is inspiring, is decisive, provides direction).
These authors conclude from their research results that, taken together, these
characteristics in a manager or leader give him or her credibility. Bogue (1994,
p. 71) similarly defines credibility in terms of “candour” which he says is “an
instrument for reconciling competence and conscience”. He defines candour as
“…a disposition toward a compassionate conveyance of the truth. Truth is the
foundation for trust. And trust is the principal building and bonding force of all
organizations…” Journal of Educational
Block (1993, p. 9) concludes from his research and experiences of leadership Administration, Vol. 35 No. 3, 1997,
pp. 195-209. © MCB University
that credibility hinges mostly on trustworthiness. He states: Press, 0957-8234
Journal of The fire and intensity of self-interest seem to burn all around us. We search, so often in vain,
to find leaders we can have faith in. Our doubts are not about our leaders’ talents, but
Educational about their trustworthiness. We are unsure whether they are serving their institutions or
Administration themselves.
35,3 Given this emphasis on and concern for credibility, believability,
trustworthiness, ethics and morality in the behaviour of leaders, managers and
196 their followers, the authors in this paper present a conceptual framework for the
study of authenticity in leadership in organization. The elements of the
framework are derived from a number of sources, including literature, research
findings, and numerous discussions in workshop situations with practising
administrators.
The elements making up the framework are:
(1) the current context of cynicism about the quality and integrity of many
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of our leaders;
(2) the culture of “artifice” prevailing in many of our organizations;
(3) the place of “self” in authentic leadership;
(4) the centrality of authentic relationships to effective leadership;
(5) the need in organizations for conditions for authentic learning;
(6) the way in which governance and organization can facilitate or inhibit
authentic self, relationships and learning; and
(7) the implications of all these for those who wish to be authentic
leaders.
This framework is currently being used by the authors for a research study into
the nature and characteristics of authentic leadership in our modern
organizations.
information wizards inundated with computer reports and electronic mail addresses. There
are educational firemen occupied with crises of their own making. There are trivia worshipers
checking forms in stock and occupying their time and energy with the minutiae of their unit
or campus, enamored of technique but devoid of vision. There are academic mannequins
veneered in status but empty of passion and caring. And there are leadership amateurs
attempting to guide a precious enterprise with fluffy and empty notions about the content of
their work.
While this may seem to be an extraordinarily severe critique of college leaders,
it is worth noting that concerns with issues directly related to authentic
leadership (e.g. empty heart, spirit, sensitivity, character and a lack of passion
and caring) predominate.
It is also of note that despite a new rhetoric of paradigm shifts based on post-
positivist views of the world and claims for an improved morality and ethics in
management behaviour, it would seem that leadership and management
practices, especially at the top levels, often belie this rhetoric.
There seem to be a number of reasons for this sad state of affairs. It appears
that most leaders have insufficient understanding of the dynamics and
complexity of organizations and cling to a fixed mind set, viewing them as
linear, deterministic, and mechanistic systems. This causes them to adopt views
of management that are based on hierarchical structures and “power over”
people approaches to relationships. As Starratt (1993a, p. 64) points out,
structures of “domination” prevail in our organizations which produce
“…unjust and depersonalising relationships among individuals and among
groups”. The dominant individuals or groups assume an entitlement to
ownership of ideas, processes, and property and an entitlement to be served by
and receive deference from others.
Adding to these, the promotion of corporate-managerialist philosophies and
practices supports and encourages competitive and individualistic corporate
cultures that, too frequently, reward naked ambition, manipulation, and
emphasize self-serving practices and the saliency of role and structure over
ethical and authentic behaviour.
It is argued here that there is a great need for issues of authority, use of
power, and the nature of organizational relationships to come under close
Journal of scrutiny and critique with a view to a reinterpretation from within. In reflecting
Educational on this suggestion, it is recognized that there are innumerable critiques by a
Administration variety of organizational and management critics in the literature for at least
two decades on such issues, but their effects on practice seem to have been
35,3 minimal. Many at the coal-face project feelings of great frustration, even anger,
at current constraints on their ability to be authentic and to “belong” and to feel
198 valued in their organization. Some feel betrayed, neglected, even “wounded”.
Many openly question the morality of current corporate managerialist
policies and practices – morality in the sense of “the active search for individual
worth” (Hodgkinson, 1991, p. 130) and/or the sense of “making a difference”
(after Fullan, 1993, p. 80). Recently, in research and consultancies in a number of
public-sector organizations, the authors have witnessed managers agonizing on
the ethics of management practice, and on the absence of meaning and purpose
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A culture of artifice
Unfortunately, the reality in many organizations is that truth, honesty, and
spiritual experiences are the exception. Too many believe that the path to
success needs to be camouflaged in untruth, even deception. Some managers
wear a mask of authenticity, a façade of respectability, rarely revealing their
true selves. Some are so used to the dramaturgical performance that they would
hardly be able to recognize their “true self”.
Others behave as “political animals” who tend to see every challenge as a
power struggle where coalitions need to be built and numbers counted. These
are the “Political Trojan Horses” who often lull us into complacency beneath
their façade of warmth and sincerity but when least expected they show their
true colours.
These masters of deception and stratagem conspire against the world where
opponents are regarded as fodder, or grist for their conspiracy mill – everyone
is seen as having potential use. Often their pseudo-authenticity is sustained
through the creation of the artifice. Many ambitious people proclaim
“conversions” to causes they are known to despise (e.g. quality assurance,
enterprise bargaining, self-managed teams). Such “conversions of convenience” Authenticity in
or “sham posturing” remind one of the tale of Chaucer’s Knight who, while leadership
appearing to be authentic, had another darker side.
A historical deconstruction by Jones (1980) portrays a disturbing image of
the “chivalrous” knight. Far from being authentic and honourable, many of the
medieval knights were mercenaries, adventurers and opportunists essentially
advancing economic and political gains rather than the interest of Christianity. 199
Jones reminds us that many claims to glorious victories mentioned by Chaucer’s
Knight were no better than wholesale massacres of innocent people, excessive
and unnecessary, in the pursuit of greed and booty rather than for Christian
converts or for the defence of Christendom.
The lesson to be learned is that no matter how long it takes, artifice is
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Authentic self
In order to become an authentic leader, it is important to know where one stands
on important moral and professional issues and then act accordingly. How can
anyone presume to lead others forward towards “a vision” if he/she is unsure of
where he/she stands on important educational and moral issues? Morality is
Journal of considered here as it applies to the conduct of human affairs and not to any one
Educational religious definition of it.
Administration The wisdom of the ages is replete with exhortations on knowing and being
true to self – “know thyself”, “an unexamined life is not worth living”, “To thine
35,3 own self be true”. What is expected is an alignment of key values (e.g. honesty
and integrity) and action, and a recognition of the need to develop a moral and
200 ethical platform for life and work
This entails acknowledging our flawed self, the dark self, the mask we
sometimes wear to protect our fragile self. Starratt (1993a, p. 105) urges us to
acknowledge and come to terms with the darker side of our nature – “…the
warrior, the killer, the aggressor, the calculator, the manipulator, the thief, the
exploiter – in a word, our vices”. We must also use our emotional strengths and
not try to bury them for the sake of conformity or because we want to “look
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philosopher if I remake the Table of values. But this means redefining values
concerning important questions, not redesigning the menu at McDonald’s, or
next year’s casual fashion”.
The self can also be shaped or submerged, too often detrimentally, by
organizational structures, processes and by some ritualistic trappings that
constrain creativity and initiative. In his personal, spiritual odyssey, Hesse’s
Siddhartha rejects the world of ritual and regimen, doctrine and dogma in
favour of an internal search for authentic self in a holistic environment:
But where was this Self, this innermost? It was not flesh and bone, it was not thought or
consciousness. That was what the wise men taught. Where then was it? To press towards the
Self, towards Atman – was there another way that was worth seeking? Nobody showed the
way, nobody knew it – neither his father, nor the teachers and wise men, nor the holy songs.
The Brahmans and their holy books knew everything, everything: they have gone into
everything – the creation of the world, the origin of speech, food, inhalation, exhalation, the
arrangement of the sense, the acts of the gods. They know a tremendous number of things –
but was it worth while knowing all these things if they did not know the one important thing,
the only important thing? (pp. 5-6)
Authentic relationships
Authenticity is not only a quality of the leader but it is also a product of
relationships and interrelationships. The quality of the relationships greatly
influences everything else that happens in organizations, including the quality
of leadership. Trusting and caring relationships are identified in many studies
as central to the development of a culture or climate where values relating to
honesty, integrity, fair-mindedness, loyalty, justice, equity, freedom and
autonomy are internalized and find expression through everyday practices and
procedures.
Relationships can be closely linked with such concepts as interrelationships,
interdependency and mutuality of interests. The use of teams, networks,
collaborative planning, and shared action are often promoted as meaningful
processes in trying to achieve effective relationships in organization. Concepts
such as “a communion of values and interests” and “a shared consciousness
based on spirituality” are emerging as ways of bringing people together in
Journal of harmonious relationships in pursuit of a shared vision. The ethic of caring and
Educational the concept of the “caring community” are also often mentioned as crucial to the
Administration development of authentic relationships.
From the responses so far in this study we believe that authentic
35,3 relationships are fundamental to the development of a framework for authentic
learning, organization, and leadership.
202
Authentic education and learning
Hodgkinson (1991, p. 23) argues that education has about it:
…an idealistic and humanistic quality which renders it distinctive and special among the
occupations and callings… . No other subset of human activity and organization possesses
quite the same degree of commitment to the totality of purposes of mankind.
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He claims that “education must ultimately be defined in terms of its ends, its
purposes. These constitute its imperatives. They shape and dictate its means”.
He also sees education as “…a pursuit of the verities (truth, beauty, goodness,
justice, happiness, self-fulfilment) … that is to say its aim is aesthetic”
(Hodgkinson, 1991, p. 17). He urges that in the midst of the current
instrumental, utilitarian, economically rationalist view of education we must
not lose sight of its noble ends.
Authentic education is not, according to Hodgkinson, the mere acquisition of
knowledge or the transmission of facts. Neither is it the mere conditioning or
programming of the learner. Education and learning processes are value-based,
indeed value-driven, and should reflect what society and culture deem to be
significant and right. To him, “education is the art of calling others to seek the
truth as to what it means to be human, to explore the essence of their being; to
discover the spiritual chemistry of relationships; to make judgments about
significance, rightness, wrongness”. This holds whether one is referring to
leaders as learners, teachers as learners, or students as learners.
Through education “we acquire our moral dimension”. It can be an uplifting,
humanizing, even sanctifying force. While a vocational, pragmatic, economic
rationalist approach to education may ensure our survival as a species,
education, as a moral force, will ensure that the struggle for survival is worth
while as it provides purpose and meaning to our existence (Hodgkinson, 1991).
Over the years, debate has been fierce as to the relationship of knowledge to
the conception of what constitutes learning and education. Murphy (1995, p. 9)
argues that many now claim that knowledge is internal and subjective, and is
mediated by the values of the learner and the context within which such
learning takes place. From a review of recent relevant literature, Murphy (1995,
pp. 9-10) proposes that knowledge is not something that a teacher passes on to
a student but is mutually constructed by teacher and student. Knowledge is a
personal, human creation that is partly fashioned by the social and cultural
context. He also suggests that the traditional emphasis on acquiring
information is being replaced by a focus on learning to learn and on the ability
to use knowledge. This places the teacher more in the role of reflective
practitioner and less as technician (Murphy, 1995, p. 11) Learning is seen as
“meaning making” and “meaningful understanding” and teaching facilitates Authenticity in
the construction of this meaning. Students are then the producers of knowledge leadership
and teachers act as managers of their learning experiences.
Hargreaves (1995, p. 8) sees classroom learning as a complex mix of student-
teacher efforts and processes. He states that:
…teachers start with knowledge and feelings about their students, with their intuitive
understanding about what is likely to excite and engage those students, and with their own 203
passions and enthusiasm about ideas, topics, materials and methods that they can picture
working with their classes.
Hargreaves (1995, p. 1) believes that the quality of the relationships within a
school and within classrooms is central to effective teaching and learning. He
concludes that how teachers work with teachers affects how well they work
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with their students. He points to a need for teachers “to collaborate with each
other, with trust, candour, openness, risk-taking, and commitment to
continuous improvement” (1995, p. 1).
Fullan (1993, p. 46), supporting this same theme, states that:
you cannot have students as continuous learners and effective collaborators, without teachers
having these same characteristics… . It is simply not possible to realise the moral purpose of
teaching – making a difference in the lives of students – without similar developments in
teachers.
Hargreaves (1995, p. 7) strongly advocates that teachers are still crucial to the
learning process and there is a need “ to probe deeper into the heart of what
teaching is, and into what moves teachers to do their work well” . Quoting the
research findings of Nias (cited in Hargreaves, 1995), he reports that primary
teachers spoke of their relationships to the children they taught in terms of
“care, affection and even love”. We must be careful in today’s world of economic
imperatives not to elevate competences and cognition above caring and
relationship. Otherwise, as Hargreaves points out, care for persons, things, and
even ideas, becomes marginalized (1995, p. 7).
In discussing the teacher’s role in educating the young, Hodgkinson (1991, p.
18) argues that the teacher is still “…invested with a moral charge or aura [and]
he or she is in some way an exemplar, or at least the guardian of, a special set of
values”.
The authors argue that the values that underpin the processes and content of
authentic education, teaching and learning apply equally to the development of
authentic relationships, to authentic governance and organization, and to
authentic leadership. However, before discussing the concepts of authentic
governance and organization, we wish to explore some of the ideas of Fullan
(1993) which help highlight the interconnectedness of all the elements of the
framework for authentic leadership presented in this paper.
Fullan (1993, p. 490 ) draws an interesting connection between effective
learning and effective reform of education and teaching when he argues that:
…the hardest core to crack [in bringing about change or reform in teaching and in education]
is the learning core – changes in instructional practices and in the culture of teaching toward
Journal of greater collaborative relationships among students, teachers and other potential partners.
Stated differently, to restructure is not to reculture – a lesson increasingly echoed in other
Educational attempts at reform. Changing formal structures is not the same as changing norms, habits,
Administration skills and beliefs.
35,3 Fullan (1993, p. 80) advocates that effective teachers of the future will “make
their commitment to moral purpose – making a difference in the lives of
204 children – more prominent, more active, more visible, more problematic”. They
will also need to be aware of the links between this moral purpose and larger
issues of education policy and societal development.
Fullan (p. 138) concludes that “…you can’t have a learning society without
learning students and you can’t have learning students without learning
teachers. We agree. Likewise, we believe that the elements of the framework for
authentic leadership are interconnected and interdependent. We believe that
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Authentic leadership
The concept of authentic leadership impels a radical shift in our mindset about
the principles and functions of leadership and the efficacy of our leadership
practice. Here the concepts of “servant leadership” (Greenleaf, 1977) and
“stewardship” (Block, 1993) are pertinent.
Both Greenleaf and Block question how traditionally power and authority
have been wielded and legitimized in organizations. Both challenge the
conventional leadership paradigm based on self-interest, coercion,
manipulation, dominance and patriarchal dependency. Greenleaf advocates a
movement away from “people using” paradigm to “people-building” leadership.
Block suggests authentic service encapsulating a balance between dominance
and compliance, genuine worker empowerment in culture building and decision
making, and equitable distribution of rewards.
Authentic leaders earn the allegiance of others not by coercion or
manipulation but by building trusting relationships. Authentic leaders are
aware of their own limitations, are tolerant of imperfection in others, and help
others learn, grow, mature and succeed. The touchstone of their leadership
assessment is: Do those who work with them grow as persons? Do they become
healthier, wiser, freer, more autonomous, more likely themselves to see
leadership as service (Greenleaf, 1977, p. 13)?
Block, too, suggests a form of leadership that informs authentic leadership.
According to Block (1993), the search for an alternative to traditional
approaches to leadership must begin by questioning the adequacy of the values
and assumptions on which conventional leadership thrives: control, direction
and dominance. He suggests “stewardship” as a replacement. Stewardship is
“something held in trust for another” where stewards are accountable for the
use of their power in extending the overall interest of the organization and the
individual.
According to Block, “Stewardship is a way to use power to serve through the
practice of partnership and empowerment”. This is the alternative to the
conventional notions of “strong leadership”. For him service rather than control Authenticity in
is “everything”. Service is aimed at customers and subordinates (pp. 65-6). It is leadership
the steward’s task to engage in “authentic reforms” of the governance processes
and structure of service, trust, empowerment and partnership.
Authentic leadership is also centrally concerned with ethics and morality
and with deciding what is significant (to humanity) and what is right (Duignan
and Macpherson, 1992). Hodgkinson’s ideas on Educational Leadership: The 207
Moral Art (1991) are most instructive here. Hodgkinson (1991, p. 50) sees the
leader as a philosopher as much as a person of action. He argues that leadership
is a moral art which elevates the actions of the leader above mere pragmatics or
expediency. In promoting the concept of leadership praxis (a union between
ethics and action), he proposes that such praxis be considered, a priori, in
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advance of action because “in the realm of morals it is not enough to proceed
backwards into the future, forever seeking to remedy the ill effects of our
actions after the event”.
The concept of leadership as a “moral art form” is also proposed by Bogue
(1994, p. 13). He sees leadership as “…a holistic and integrating venture where
we make meaning from puzzle pieces”. He equates moral leadership with “a call
to honour”:
Honour is first a vision of what constitutes right action. More importantly, honour involves the
will to act on the basis of that vision. It is a first principle, the first ideal of leadership by
design.
He argues, like Hodgkinson, that leadership is “…a venture in moral
philosophy” comprising the design ideals of “…honour, dignity, curiosity,
candour, compassion, courage, excellence, service…” He further contends that:
These design ideals will find their highest promise in the lives of those leadership artisans
who have spiritual scars and calluses on their characters, the evidence of their having
struggled with difficult moral issues, weighed contending moral calls that defy neat solution,
agonised over the conflict between their own conscience and the judgment of an opposing
majority, and struggled to know what it means to answer the call of honour.
Hodgkinson (1991, p. 130) asserts that the central intent of his argument is “…
in the ethical necessity of raising the private consciousness of value – with the
end of advancing authenticity among administrators.” He defines authenticity
“…as being true to one’s own set of values, whatever they may be. Authenticity,
then, is the submission to the discipline of “whatever morality exists within”.
He believes that heightened self-consciousness is “good” and it will lead to the
“right”. This self-consciousness of value, he suggests, “…implies, even entails,
the self-critique of values” which leads to “…an active search for individual
worth”. He states, “In my view, the authenticity of the leader stems first from
the quality of private commitment to a personal set of values … and second
from the relating of these values to the followership … by human and humane
intercourse…. The leader’s relationship to the led must be at all times
authentic” (Hodgkinson, 1991, p. 133).
Journal of In promoting the promise of leadership as an antidote to the often cynical and
Educational dehumanizing behaviour of managers, Starratt (1993a, p. 84), suggests that “the
Administration cure rests with human beings deciding to recapture their life-world as a
humanly fulfilling journey”. He believes that humans can be the authors of
35,3 “their own story, even though the plot may not be to their liking” (1993a, p. 85).
As Bogue (1994, p. 136) so elegantly states, we desperately need in our
208 organizations, leaders with “…concepts in their heads, caring in their hands,
and conviction in their hearts”.
Starratt (1993a, p. 136) puts the case for authenticity strongly when he states:
Leadership in the postmodern world is desperately needed. It must be a new kind of
leadership, however, a leadership grounded in the sober understandings and memories gained
at such a cost in human lives and suffering. We need a leadership, therefore, able to critique the
shortcomings, and the myths that support, the status quo. It has to be a leadership grounded
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York, NY.
Murphy, J. (1995), “Creative leadership”, Keynote Address to the ACEA International Conference,
Sydney.
Selvarajah, C. et al. (1995), “In search of the Asian leader: an exploratory study of the dimensions
that relate to leadership”, Management International Review.
Sergiovanni, T.J. (1992), Moral Leadership: Getting to the Heart of School Improvement, Jossey-
Bass, San Francisco.
Starratt, R.J. (1991), “Building an ethical school: a theory for practice in educational leadership”,
Educational Administration Quarterly, Vol. 27 No. 2, pp. 185-202.
Starratt, R.J. (1993a), The Drama of Leadership, Falmer Press, London.
Starratt, R.J. (1993b), Transforming Life in Schools: Conversations about Leadership and School
Renewal, Australian Council of Educational Administration, Inc., Hawthorn, Victoria.
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Schools, Falmer Press, London.
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