Cadbury Brand

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Brand Audit

Cadbury
Introduction
 Cadbury is a British multinational confectionery company.
 The second largest confectionery brand in the world
after Wrigley's. Cadbury operates in more than 50 countries.
 Cadbury is best known for its confectionery products
including the Dairy Milk chocolate.
 Cadbury was established in Birmingham, England in 1824,
by John Cadbury who sold tea, coffee and drinking chocolate
 Dairy Milk chocolate, introduced in 1905, used a higher
proportion of milk within the recipe compared with rival
products.
 By 1914, the chocolate was the company's best-selling
product.
Audit Methodology
 Quantitative method- Survey form created and
circulated among the target audience.
 Sampling method: Handpicked and snowball method.
(reason: specific target group)
 Sample size: 30 people
 Sample includes respondents between 3 age groups, i.e.,
18-24, 25-34, 35-44.
 The sample includes both male and female
respondents, with no uniformity or equal distribution.
 The data has been collected over 2 weeks, via online
forms.
 All graphs represent statistically the data collected and
analyzed.
Prefer Chocolate
Respondents
Sometimes
9%

No
10%

Yes
81%
Brand Association
16

14

12

10

0
Cadbury Hersheys Nestle others
Health Factor
Respondents

other
10%

No
20%

Yes
70%
Advertisement Lover
Respondents
Yes No
0%

100%
Quality check
Age Effects
30

25

20

15

10

0
Kids & Youngsters Adults old age All of the
teenagers above
Utility
Value for money

Maybe
10%
No
17%

Yes
73%
Trust Chart
Respondents
Yes No
0%

100%
A to Z

30

25

20

15

10

0
Yes No
Dejavu
Respondents

30

25

20

15 Logo Effectiveness

10

0
Yes No
Reason Cadbury is
preferred
Preference to brand

25

20

15
Series 1
10

0
Taste Price Flavour Variety None All
Battleground
25

20

15

Competitors
10

0
Nestle SA Mars Inc Hershey's Other
Emotional Connect
Emotions

Friendship
7%
Love
13%

Happiness
80%
Name It
30

25

20

15
Name 3 products
10

0
Tag It!!
Tag-line
Shubh Don’t know
arambh 7%
6%

Kuch meeta
ho jaye
87%
Innovation
New product line
5
4.5
4
3.5
3
2.5
2 new product line
1.5
1
0.5
0
chocalate Cookies Pastries
spread
Face of The Brand
Brand ambassedor

30

25

20

15 Brand ambassedor
10

0
Amitabh Ranbir Don’t know
bachan kapoor
Long Term Relationships
Votes

10 Years & above 8-10 Years 6-8 Years 0-5 Years


Summary
 Attributes: Tasty, reasonable,
 Function: Quick sweet bite,
 Rewards: alternate for sweets,
products have their individual brand
identity
 Values: Love, Respect, sharing is
caring
 Personality: kind hearted and
generous man who tries to better your
mood and share happiness.
STP
 Segmenting: F&B — Packet food —
Chocolate Products
 Targeting: Every age group,
SEC: A+ to C
Sex: Male, Female, Homo
 Positioning: Pioneer in Chocolate
industry(overall)
Alternate to sweets (current campaign)
Conclusion
 There have been problems in the past that
Cadbury has successfully overcome
 No negative responses
 Even after being the second largest after
Nestle, people think of Cadbury first
 The sub-products have become a brand in
itself like 5 Star and Hide and Seek
 People love the brand
Thank You

By: Shreya Kothari


MAPR, DCJ, Mumbai University

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