SPM-D21 Manual
SPM-D21 Manual
SPM-D21 Manual
SPM-D21
Synchronizing Unit
Manual
from Version 6.2430
Manual 37249A
Manual 37249A SPM-D21 - Synchronizing Unit
WARNING
Read this entire manual and all other publications pertaining to the work to be performed before
installing, operating, or servicing this equipment. Practice all plant and safety instructions and
precautions. Failure to follow instructions can cause personal injury and/or property damage.
The engine, turbine, or other type of prime mover should be equipped with an overspeed
(overtemperature, or overpressure, where applicable) shutdown unit(s), that operates totally in-
dependently of the prime mover control unit(s) to protect against runaway or damage to the en-
gine, turbine, or other type of prime mover with possible personal injury or loss of life should
the mechanical-hydraulic governor(s) or electric control(s), the actuator(s), fuel control(s), the
driving mechanism(s), the linkage(s), or the controlled unit(s) fail.
DANGER
To prevent damage to a control system that uses an alternator or battery-charging unit, make
sure the charging unit is turned off before disconnecting the battery from the system.
Electronic controls contain static-sensitive parts. Observe the following precautions to prevent
damage to these parts.
• Discharge body static before handling the control (with power to the control turned off, con-
tact a grounded surface and maintain contact while handling the control).
• Avoid all plastic, vinyl, and Styrofoam (except antistatic versions) around printed circuit
boards.
• Do not touch the components or conductors on a printed circuit board with your hands or
with conductive units.
Important Definitions
WARNING
Indicates a potentially hazardous situation that, if not avoided, could result in death or serious
injury. Appropriate precautions have to be taken.
CAUTION
Indicates a potentially hazardous situation that, if not avoided, could result in damage to equip-
ment. This note should absolutely be observed when connecting the unit.
NOTE
References to other notes and supplements as well as tables and lists are identified by means of
the "i" symbol. Most of the referenced sections are included in the Annex.
Woodward Governor Company reserves the right to update any portion of this publication at any time. Information provided by Wood-
ward Governor Company is believed to be correct and reliable. However, no responsibility is assumed by Woodward Governor Company
unless otherwise expressly undertaken.
Revision History
Contents
Control Outputs..................................................................................................................................... 36
Isolation Of The Power Supply From The Discrete Inputs ................................................................... 36
Analog Controller Outputs .................................................................................................................... 37
CHAPTER 5. DISPLAY AND OPERATING ELEMENTS .................................................................. 40
Brief Explanation Of The LEDs And Push-Buttons .............................................................................. 41
LEDs........................................................................................................................................... 41
Buttons ....................................................................................................................................... 41
Others......................................................................................................................................... 41
LEDs ..................................................................................................................................................... 42
Push-Buttons ........................................................................................................................................ 44
LC Display ............................................................................................................................................ 45
Display Monitoring In Automatic Mode: Double Voltage / Frequency Display........................... 45
Display Monitoring In Automatic Mode: Generator Values ........................................................ 45
Display Monitoring In Automatic Mode: Alarm Indication........................................................... 46
CHAPTER 6. CONFIGURATION ................................................................................................. 47
Configure Basic Data............................................................................................................................ 47
Password Protection .................................................................................................................. 48
Direct Configuration.................................................................................................................... 49
Configure Basic Settings ...................................................................................................................... 50
Configure Controller ............................................................................................................................. 52
Idle Control ................................................................................................................................. 52
Frequency Controller.................................................................................................................. 53
Voltage Controller....................................................................................................................... 57
Power Factor Control ................................................................................................................. 60
Real Power Controller ................................................................................................................ 62
Partial Load Lead ....................................................................................................................... 62
Shut Down .................................................................................................................................. 62
Setpoint Specification Via Analog Input 0/4 to 20 mA................................................................ 63
Three-Position Controller (SPM-D21/PSV And SPM-D21/PSVX: Setting 'THREESTEP')........ 64
Analog Controller Outputs .......................................................................................................... 64
Synchronization .................................................................................................................................... 65
Configure Synchronization ......................................................................................................... 65
Synchronization Time Monitoring............................................................................................... 67
Dead Bus Start ..................................................................................................................................... 68
Monitoring Configuration ...................................................................................................................... 69
Generator Reverse/Reduced Power Monitoring ........................................................................ 69
Generator Overload Monitoring.................................................................................................. 70
Generator Frequency Monitoring ............................................................................................... 71
Generator Voltage Monitoring .................................................................................................... 72
Mains Frequency Monitoring...................................................................................................... 73
Mains Voltage Monitoring........................................................................................................... 74
Phase Shift Monitoring ............................................................................................................... 75
Auto Acknowledge Messages .................................................................................................... 76
Password Configuration ....................................................................................................................... 76
CHAPTER 7. COMMISSIONING.................................................................................................. 77
Illustrations
Figure 3-1: Wiring diagram SPM-D21/PSV ........................................................................................................10
Figure 3-2: Wiring diagram SPM-D21/PSVX .....................................................................................................11
Figure 3-3: Reference point .................................................................................................................................12
Figure 3-4: Power supply (24 Vdc)......................................................................................................................12
Figure 3-5: Measuring inputs - generator voltage................................................................................................13
Figure 3-6: Measuring inputs - Busbar voltage....................................................................................................14
Figure 3-7: Measuring inputs - mains voltage .....................................................................................................14
Figure 3-8: Measuring inputs - Generator current ...............................................................................................15
Figure 3-9: Discrete inputs...................................................................................................................................16
Figure 3-10: Analog input....................................................................................................................................17
Figure 3-11: Relay outputs - control outputs I (CB control)................................................................................17
Figure 3-12: Relay outputs - control outputs II (messages) .................................................................................18
Figure 3-13: Controller - SPM-D21/PSV - three position controller ...................................................................19
Figure 3-14: Controller - SPM-D21/PSVX - three position controller ................................................................20
Figure 3-15: Controller - SPM-D21/PSVX - analog controller output - speed/frequency ...................................21
Figure 3-16: Controller - SPM-D21/PSVX - analog controller output - voltage .................................................21
Figure 4-1: Control loop ......................................................................................................................................37
Figure 4-2: Step response (example) ...................................................................................................................37
Figure 4-3: Step response - controller set-up .......................................................................................................39
Figure 5-1: Front foil ...........................................................................................................................................40
Figure 7-1: Dimensions........................................................................................................................................79
Tables
Table 3-1: Conversion chart - wire size .................................................................................................................9
Table 4-1: Operating conditions - terminal 6 = "Enable control" ........................................................................23
Table 4-2: Operating conditions - Terminal 6 = "Enable control".......................................................................24
Table 4-3: Operating conditions - Terminal 6 = "Enable control".......................................................................24
Table 4-4: Operating conditions - Terminal 6 = "Enable control".......................................................................25
Table 4-5: Operating conditions - Terminal 6 = "Enable control".......................................................................26
Table 4-6: Operating conditions - Terminal 6 = "Enable control".......................................................................27
Table 4-7: Operating conditions - Terminal 6 = "Enable control".......................................................................27
Table 4-8: Operating conditions - terminal 6 = "OFF" ........................................................................................27
Table 4-9: Operating conditions - terms ..............................................................................................................28
Chapter 1.
General Information
The SPM-D21 is a synchronizing unit. Through appropriate using of the discrete inputs the following functions
can be realized:
The SPM-D starts as a standard unit that may have additional functions added with each package. The model of
the SPM-D is designated as follows:
SPM-D21 4 5 B/ xx
Mounting
[B].. Flush-mounting
Type
Example:
• SPM-D2145B/PSV (PSV Package with 400 Vac PT measuring inputs and 5 A CT measuring input)
Intended Use The unit may only be operated for the uses described in this manual. The prerequisite for a proper
and safe operation of the product is correct transportation, storage, and installation as well as careful operation
and maintenance.
NOTE
This manual has been developed for an unit fitted with all available options. Inputs/outputs, functions,
configuration screens and other details described, which do not exist on your unit may be ignored.
The present manual has been prepared to enable the installation and commissioning of the unit. On
account of the large variety of parameter settings, it is not possible to cover every possible combina-
tion. The manual are therefore only a guide. In case of incorrect entries or a total loss of functions, the
default settings can be taken from the enclosed list of parameters.
Chapter 2.
Electrostatic Discharge Awareness
All electronic equipment is static-sensitive, some components more than others. To protect these components
from static damage, you must take special precautions to minimize or eliminate electrostatic discharges.
1. Before doing maintenance on the electronic control, discharge the static electricity on your body to
ground by touching and holding a grounded metal object (pipes, cabinets, equipment, etc.).
2. Avoid the build-up of static electricity on your body by not wearing clothing made of synthetic materials.
Wear cotton or cotton-blend materials as much as possible because these do not store static electric
charges as much as synthetics.
3. Keep plastic, vinyl, and Styrofoam materials (such as plastic or Styrofoam cups, cup holders, cigarette
packages, cellophane wrappers, vinyl books or folders, plastic bottles, and plastic ash trays) away from
the control, the modules, and the work area as much as possible.
• Do not touch the electrical conductors, the connectors, or the components with conductive units or
with your hands.
• When replacing a PCB, keep the new PCB in the plastic antistatic protective bag it comes in until you
are ready to install it. Immediately after removing the old PCB from the control cabinet, place it in the
antistatic protective bag.
WARNING
To prevent damage to electronic components caused by improper handling, read and observe the pre-
cautions in Woodward manual 82715, Guide for Handling and Protection of Electronic Controls, Printed
Circuit Boards, and Modules.
Chapter 3.
Installation
CAUTION
A circuit breaker must be provided near to the unit and in a position easily accessible to the operator.
This must also bear a sign identifying it as an isolating switch for the unit.
NOTE
Inductivities connected (such as coils of operating current or undervoltage tripping units, or auxiliary
or power contacts) must be connected to a suitable interference suppressor.
WARNING
All technical data and ratings indicated in this chapter are not definite! Only the values indicated in
Fehler! Verweisquelle konnte nicht gefunden werden.: Fehler! Verweisquelle konnte nicht gefunden werden. on
page 80 are valid!
The following chart may be used to convert square millimeters [mm²] to AWG and vice versa:
AWG mm² AWG mm² AWG mm² AWG mm² AWG mm² AWG mm²
30 0.05 21 0.38 14 2.5 4 25 3/0 95 600MCM 300
28 0.08 20 0.5 12 4 2 35 4/0 120 750MCM 400
26 0.14 18 0.75 10 6 1 50 300MCM 150 1000MCM 500
24 0.25 17 1.0 8 10 1/0 55 350MCM 185
22 0.34 16 1.5 6 16 2/0 70 500MCM 240
Table 3-1: Conversion chart - wire size
Wiring Diagrams
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SPM-D21/PSV
lower
Drive
lower
G
L2
Generator voltage
7 18 19 27 28 33 34 35 36 37 38 41 42 43 44
L1
Generator overfrequency
3
Breake cntct.
s1 (k) Generator underfrequency
Generator current L1
s2 (l)
Generator overvoltage Breake cntct.
SPM-D21/PSV (Synchronizing Unit)
Enable GCB
GCB
50 51 52 16 17 53 54 23 24 39 40 14 15 3
Enable MCB
MCB
L1 0 Vdc
2
24 Vdc
1
Reference point
0
SPM-D21/PSVX
PWM
GND
GND
GND
GND
GND
UA
IA
UA
IA
N/C
N/C
9 10 8 9 10 8 9 10 8 9 10 11 12 13 11 12 13
Drive
7 18 19 27 28 33 34 35 36 37 38 41 42 43 44 45 46 47 48
Governing:
G
Breake cntct.
s1 (k) Generator underfrequency
Generator current L1
Enable GCB
GCB
50 51 52 16 17 53 54 23 24 39 40 14 15 3
Enable MCB
MCB
L1 0 Vdc
2
24 Vdc
1
Reference point
0
Reference Point
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Reference point
0
Figure 3-3: Reference point
Power Supply
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24 Vdc (+/-25 %)
0V
2
Power supply
24 V DC
1
Figure 3-4: Power supply (24 Vdc)
Measuring Inputs
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NOTE
The three-phase system must have a clockwise field (right-handed rotary field). If the unit is used with
a counter-clockwise field (left-handed rotary field), the power factor measurement will not be correct.
Voltage
NOTE
There are generally three different variants for connection of the measuring circuit voltage:
c Direct connection to the low voltage system,
d Connection to medium voltage via two-pole isolated transformer (e. g. in the case of a V-connection)
and
e Connection to medium voltage via single-pole isolated transformer (e. g. Y-connection).
Generator
MCB GCB
L1
L2
L3
G
N
0 20 21
L2 Generator
L1 voltage
3 2 1
Busbar
MCB GCB
L1
L2
L3
G
N
23 24
L2
Busbar voltage
L1
3 2 1
Mains
MCB GCB
L1
L2
L3
G
N
52 51 50
L1
L2 Mains voltage
L3
50 51 52
L3
L2 Mains voltage
L1
Current
WARNING
Before disconnecting the secondary terminals of the transformer or the connection of the transformer
at the unit make sure that the transformer is short circuited.
NOTE
Current transducers are generally to be earthed on one side secondarily.
Generator
MCB GCB
S2 S1
L1
L2
L3
s2 s1
G
N
s1 (k)
25 26
Generator current
L1
s2 (l) ../1 A or ../5 A
Discrete Inputs
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CAUTION
Please note that the maximum voltages which may be applied at the discrete inputs are defined as fol-
lows. Voltages higher than those specified destroy the hardware!
+
• Maximum input range: /-18 to 250 Vac/dc.
18..250 V (AC/DC)
Signal device
B A
Discrete input
Reply CB 3
D C
Discrete input
1
siehe Parameter "Klemme 6" auf Seite Fehler! Textmarke nicht definiert.
Page 16/92 © Woodward Governor Company Leonhard-Reglerbau GmbH
Manual 37249A SPM-D21 - Synchronizing Unit
Analog Input
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WARNING
The analog inputs of the SPM-D are not isolated. When using an isolation monitor, we recommend to
use two-pole, isolated transmitters.
The analog inputs for active transmitters (0 to 20 mA, 0 to 10V) should only be operated with two-pole,
isolated transmitters.
NOTE
This analog input is not isolated galvanically. If different devices are controlled with the same signal, a
buffer amplifier must be installed before each device.
28 27
IA Analog input
GND 0/4..20 mA
max. 250 V AC
B A
Relay output
external device
NOTE
The relay "Open GCB for shutdown" is used to open the GCB, after the power was reduced automati-
cally (see also chapter 6 Configuration - Configure Controller). This relay is not triggered from watch-
dogs.
Other Actions
max. 250 V AC
B A
Relay output
external device
Controller Outputs
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The SPM-D21/PSV is equipped with two three-position controllers for voltage and frequency (made of a form C
and form A relay). With the version SPM-D21/PSVX different controller output signals can be selected by con-
figuration, which are connected in different ways.
SPM-D21/PSV
max. 250 Vac
9 10
Speed Lower
controller Raise
Speed / frequency
controller
Common
8
11 12 13
Voltage Lower
SPM-D21/PSVX
The SPM-D21/PSVX has controller outputs for the following signals which can be changed by configuration as
well as over an external bridge.
Versions
NOTE
Only one controller output may be configured as three-step controller.
Relay output
GND
9 10
GND
Governor
Current
Speed
Speed / power
N/C
controller
IA IA
8
GND
9 10
GND
Governor
Voltage
Speed
UA UA Speed / power
controller
8
GND
9 10
GND
Governor
Speed
Speed / power
PWM
PWM PWM
controller
8
Figure 3-15: Controller - SPM-D21/PSVX - analog controller output - speed/frequency
GND
11 12 13
GND
Current
Voltage / re-active
AVR
N/C
power controller
IA IA
GND
11 12 13
GND
Voltage
Voltage / re-active
AVR
UA UA
power controller
Chapter 4.
Functional Description
Functionality
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Function Table For Terminal 6 = "Enable Control"
The unit can be used like a SPM-A with this setting.
The status of the discrete inputs "Reply: GCB is open" and "Enable GCB" is displayed using the LEDs "Gen CB
- ON" und "Gen CB free" on the operation panel. The status of the discrete inputs "MCB is open" and ""Enable
MCB" is also displayed using the LEDs "Bus CB - ON" und "Bus CB free" on the operation panel.
Additionally to the input signals, the conditions in Table 4-9: Operating conditions - terms must be observed.
To get a better overview, the total of all conditions is described in four detailed tables.
Both CBs are open (LED "Gen CB On" is off, LED "Bus CB On" is off)
Input signal Operating condi-
tions
"Release control"
"Gen CB free"
"Bus CB free"
Digital input :
Condition
0 0 x 0 Off or - Off Off OFF (GCB)
Autom. idle running C1 Off Off
0 0 x 1 Idle running or C Off Off CHECK (GCB)
Synchronizing GCB A Off Off
1 0 x 0 Off or - Off Off -
Autom. idle running C1 Off Off
dead bus start MCB E dead bus start Off
1 0 x 1 Idle running or C Off Off CHECK (GCB)
Synchronizing GCB A Off Off
dead bus start MCB E dead bus start Off
0 1 1 1 Idle running or C Off Off RUN (GCB)
Synchron. GCB or A Off Slip/phase matching (extended)
dead bus start GCB B Off dead bus start
0 1 1 0 Off A Off Synchro-Check -
0 1 0 1 Idle running or C Off Off RUN (GCB)
Synchronizing GCB A Off Slip/phase matching
0 1 0 0 Off A Off Slip/phase matching PERMISSIVE (GCB)
1 1 1 1 Idle running or C Off Off -
Synchron. GCB or A Off Slip/phase matching
dead bus start GCB B Off dead bus start
or E dead bus start Off
dead bus start MCB
1 1 x 0 Off A Off Slip/phase matching -
dead bus start MCB E dead bus start Off
1 1 0 1 Idle running or C Off Off -
Synchron. GCB or A Off Slip/phase matching
dead bus start MCB E dead bus start Off
0: "OFF" / 1: "ON" / x: Signal of no significance (0 or 1)
Table 4-1: Operating conditions - terminal 6 = "Enable control"
GCB is open, MCB is closed (LED "Gen CB On" is off, LED "Bus CB On" is on)
Input signal Operating conditions
"Release control"
"Gen CB free"
"Bus CB free"
Digital input :
Condition
x 0 x 1 Idle running or C Off Off -
Synchronizing GCB A Off Off
x 0 x 0 Off or - Off Off (OFF)
Autom. idle running C1 Off Off
x 1 x 1 Idle running or C Off Off -
Synchronizing GCB A Off Slip/phase matching
0 1 1 0 Off A Off Synchrocheck -
0 1 0 0 Off A Off Slip/phase matching PERMISSIVE (GCB)
1 1 x 0 Off A Off Slip/phase matching -
0: "OFF" / 1: "ON" / x: Signal of no significance (0 or 1)
Table 4-2: Operating conditions - Terminal 6 = "Enable control"
GCB is closed, MCB is open (LED "Gen CB On" is on, LED "Bus CB On" is off)
Input signal Operating conditions
Digital input : "Isol. oper. /
"Release control"
"Gen CB free"
"Bus CB free"
Digital input :
Condition
Both CBs are closed (LED "Gen CB On" is on, LED "Bus CB On" is on)
Input signal Operating conditions
"Release control"
"Gen CB free"
"Bus CB free"
Digital input :
Conditions
x 0 x 1 power / power factor control - OFF OFF -
or shutdown G OFF OFF
x 1 x 1 power / power factor control - OFF OFF -
x x x 0 Off - OFF OFF OFF
0: "OFF" / 1: "ON" / x: Signal of no significance (0 or 1)
Table 4-4: Operating conditions - Terminal 6 = "Enable control"
The status of the discrete inputs "Reply: GCB open" and "Enable GCB" is displayed using the LEDs "Gen CB -
ON" und "Gen CB free" on the operation panel. Equally the status of the discrete inputs "MCB is open" and "En-
able MCB" is displayed using the LEDs "Bus CB ON" and "Bus CB free" on the operation panel.
Additionally to the input signals the conditions in Table 4-9: Operating conditions - terms must be noticed.
To get a better overview, the total of all conditions is described in four detailed tables.
Both CBs are open (LED "Gen CB On" is off, LED "Bus CB On" is off)
Input signal Operating conditions
Digital input : "Isol. oper. /
Digital input :
Condition
0 0 x x Off or - - -
Automatic idle running C1 Off Off
1 0 x x dead bus start MCB E dead bus start Off
0 1 1 x Idle running or C Off Off
Synchronizing GCB or A Off Slip or phase matching
dead bus start GCB B Off dead bus start
0 1 0 x Idle running or C Off Off
Synchronizing GCB A Off Slip or phase matching
1 1 1 x Idle running or C Off Off
Synchronizing GCB or A Off Slip or phase matching
dead bus start GCB or B Off dead bus start
dead bus start MCB E dead bus start Off
1 1 0 x Idle running or C Off Off
Synchronizing GCB or A Off Slip or phase matching
dead bus start MCB E dead bus start Off
0: "OFF" / 1: "ON" / x: Signal of no significance (0 or 1)
Table 4-5: Operating conditions - Terminal 6 = "Enable control"
GCB is open, MCB is closed (LED "Gen CB On" is off, LED "Bus CB On" is on)
Input signal Operating conditions
Digital input :
Condition
x 0 x x Idle running C Off Off
x 1 x x Idle running or C Off Off
Synchronizing GCB A Off Slip or phase matching
0: "OFF" / 1: "ON" / x: Signal of no significance (0 or 1)
Table 4-6: Operating conditions - Terminal 6 = "Enable control"
GCB is closed, MCB is open (LED "Gen CB On" is on, LED "Bus CB On" is off)
Input signal Operating conditions
Digital input : "Isol. oper. /
Digital input :
Condition
Both CBs are closed (LED "Gen CB On" is on, LED "Bus CB On" is on)
Input signal Operating conditions
Digital input : "Isol. oper. /
Digital input :
Condition
Additional Conditions
The function of the unit is also dependent, apart from the discrete input signals, on the state of the available
measured voltages. The particular function must also be enabled in configuration mode:
Condition
The systems to be synchronized have to be inside the following limits:
50 % < V < 125 % of rated voltage VN
Synchronization
A 80 % f < 110 % of rated frequency fN
Generator circuit breaker
(after the synchronization time alarm has responded the synchronization will be
stopped)
Parameter "GCB dead bus operation ON"
Dead bus start Busbar voltage has to be less than 5 % of rated voltage
B
Generator circuit breaker Voltage and frequency of the generator have to lie inside the parameterized limits
for dead bus operation.
Parameter "Automatic idle running ON"
for start of frequency control:
C1 Automatic idle running Generator voltage > 50 % rated voltage VN
for start of voltage control:
Generator frequency > 90 % rated frequency fN
for start of frequency control:
Generator voltage > 50 % rated voltage VN
C Idle running
for start of voltage control:
Generator frequency > 90 % rated frequency fN
for start of frequency control:
Generator voltage > 50 % rated voltage VN
Parameter "Frequency control isolated operation ON"
D Isolated operation
for start of voltage control:
Generator frequency > 90 % rated frequency fN Parameter "Voltage control iso-
lated operation ON"
Parameter "MCB dead bus operation ON"
E Dead bus start MCB Busbar voltage has to be less than 5 % of rated voltage
Voltage and frequency of the mains have to lie inside certain limits.
The systems to be synchronized have to lie inside the following limits:
50 % < V < 125 % of rated voltage VN
F Synchronizing MCB 80 % f < 110 % of rated frequency fN
(after the synchronization time alarm has responded the synchronization will be
stopped)
G Shutdown Parameter "Shutdown ON"
Table 4-9: Operating conditions - terms
Control Inputs
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Release GCB • Terminal 6 = "Enable control"
Terminal 3 If this discrete input is set, the operation of the GCB is released. For tests
during commissioning, zero volt can be applied to this input. Thus, a
switching of the GCB can be prevented, even if the control functions are
enabled. If both circuit breakers are closed and the parameter "Shut-
down" is set ON, thus initiates by reset of this input, that the genset is
shut down.
• Terminal 6 = "Release Power Setpoint value"
If this discrete input is set, the operation of the GCB and the control
functions are enabled at the same time, if this input is set. If both circuit
breakers are closed and the parameter "Shutdown" is set ON, thus initi-
ates by reset of this input, that the genset is shut down.
Reply: The status of the GCB must be transmitted to this unit through this input.
GCB is open The input must be set if the GCB is open. (The status of this input is
Terminal 4
checked for its plausibility and is signaled with the LED "Gen CB - ON".)
Reply: The status of the MCB must be transmitted to this unit through this input.
MCB is open The input must be set if the MCB is open. (The status of this input is
Terminal 54
checked for its plausibility and is signaled with the LED "Bus CB - ON".)
Enable: Isolated With an opened GCB a dead bus start is enabled, by setting this input. With
operation/dead bus a closed GCB the frequency and voltage controllers are enabled for isolated
start GCB operation, by setting this input.
Terminal 5
CAUTION
If several generators feed one busbar, it has to be ensured with external interlocking that only one of
the generators is released for dead bus start at a time. If several generators are released for dead bus
start at the same time, it may happen that the generator circuit breakers close at the same time, which
might cause serious damage to the generators!
Operating Conditions
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Idle Control
The generator voltage and generator frequency are adjusted to the configured setpoint values. The generator cir-
cuit breaker is open.
Synchronizing GCB
• Frequency correction: - As long as the difference of the frequency between generator and busbar does not fall
below the configured value "df start", the generator is corrected to the frequency of the busbar.
• Phase angle correction: - If the frequency difference between generator and busbar is less than the value "df
start", the frequency controller adjusts the phase angle of the generator to that of the busbar, in view of turn-
ing the phase difference to zero. The control of the phase angle is stopped only, when the frequency differ-
ence between the generator and the busbar is getting greater then the value "df start" plus a firmly deposited
hysteresis of 0.8 Hz.
The connect command for the power circuit breaker is done under the following conditions:
The connection is done without consideration of the inherent delay. In the phase-angle-zero-control mode the
analog input should be selected for the frequency controller.
Synchronizing MCB
• Frequency correction: - As long as the difference of the frequency between busbar and mains does not fall be-
low the configured value "df start", the busbar is corrected to the frequency of the mains.
• Phase angle correction: - If the frequency difference between busbar and mains is less than the value "df
start", the frequency controller adjusts the phase angle of the busbar to that of the mains, in view of turning
the phase difference to zero. The control of the phase angle is stopped only, when the frequency difference
between the busbar and the mains is getting greater then the value "df start" plus a firmly deposited hysteresis
of 0.8 Hz.
The connect command for the power circuit breaker is done under the following conditions:
The connection is done without consideration of the inherent delay. In the phase-angle-zero-control mode the
analog input should be selected for the frequency controller.
Synch-Check GCB
In this condition, the unit can be used as a synchronization control. No control is carried out. The relay "GCB
close" remains picked up, as long as the following conditions are met:
Synch-Check MCB
In this condition, the unit can be used as a synchronization control. No control is carried out. The relay "MCB
close" remains picked up, as long as the following conditions are met:
Isolated Operation
The generator voltage and frequency will be adjusted to the configurable setpoint values. The generator breaker
is closed. To activate the voltage controller, the parameter "voltage controller in isolated operation" must be set
to "ON". To activate the frequency controller, the parameter "frequency controller in isolated operation" must be
set to "ON". More over, isolated operation is only possible, if the discrete input "Release isolated operation /
dead bus start" is set.
If at the same time the conditions for a dead bus start MCB are fulfilled, the dead bus start MCB has priority.
If at the same time the conditions for a dead bus start GCB are fulfilled, the dead bus start MCB has priority.
• If the generator is connected in parallel with the mains over the GCB, initially a part load lead is carried out.
• If "Terminal 6 = Enable control" is adjusted, the following is valid:
- Set value 2, if "setpoint value 2 external" is configured "OFF" or
- the set value predetermined over the mA-signal, if "power setpoint value 2 external" is configured "ON".
• If "Terminal 6 = Power setpoint value" is adjusted, the following is valid:
- Set value 1, if terminal 6 is not set or
- set value 2, if terminal 6 is set and "Setpoint value external" is configured "OFF" or
- the set value predetermined over the mA-signal, if terminal 6 is set and "Setpoint value external" is config-
ured "ON"
- the power setpoint is always routed over a setpoint ramp, whose increase is adjustable.
- the power setpoint is upwards limited to the configured value "P max"
- the power setpoint is downwards limited to the configured value "P min".
Shutdown
If "Shutdown" is configured "ON", the installation can be shutdown over the input "Enable GCB", that means:
• With the resetting of the input "Enable GCB" shutdown starts and
• the power will be reduced.
• If the real power falls below 10 % of the rated power, the relay "open GCB for shutdown" will be opened.
If the LED flashes, one must check to see whether the input on terminal 4 is correctly wired. For the wiring to be
correct, there must be 0 V applied to the input when the power circuit breaker is closed.
If the LED flashes, one must check to see whether the input on terminal 54 is correctly wired. For the wiring to
be correct, there must be 0 V applied to the input when the power circuit breaker is closed.
Control Outputs
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Synchronization pulse: By setting this relay the GCB will be closed. The relay drops out after the
Command: Close GCB pulse is output. Exception: Operation mode Synch-check.
Terminals 14/15
Synchronization pulse: By setting this relay the MCB will be closed. The relay drops out after the
Command: Close MCB pulse is output. Exception: Operation mode Synch-check.
Terminals 16/17
Readiness for operation The contact assembly is closed when the unit is ready for operation.
Terminals 18/19 The relay will drop out if the following occurs:
a) The internal self-monitoring system stated an alarm. In this case a
trouble-free function of the unit cannot be guaranteed and other
appropriate measures have to be taken into account, if necessary.
b) The synchronization time monitoring system is enabled and has
responded.
Command: open GCB The relay can be used for shutdown of the installation. It is assigned
for shutdown for shutdown and works independent of the watchdogs (see also
Terminal 39/40
chapter "Operation In Parallel With The Mains" after page 35).
If an abrupt disturbance variable is applied to the control loop, the reaction of the controlled system can be re-
corded at the output as a function of time (step response).
x
xm
Tolerance band
xd
1
0
0 Trise Tsett t/s
Various values can be obtained from the step response; these are required for adjusting the controller to its opti-
mum setting:
Rise time Tan: Period starting when the value of the control variable leaves a predefined tolerance range for the
control variable following a jump in the disturbance variable or reference input variable and ending the first time
the value re-enters this range.
Setting time Taus: Period starting when the value of the control variable leaves a predefined tolerance range for
the control variable following a step in the disturbance variable or reference input variable and ending when the
value re-enters this range permanently.
Overshoot xm: Highest transient setpoint value deviation during the transition from one steady-state condition to
a new steady-state condition following modification of the disturbance variable or reference input variable (xm Op-
timal ≤ 10 %).
Permanent control deviation xd: The present deviation between setpoint value and control variable in the
steady-state condition (PID controller: xd = 0).
From these values, the values KP, Tn and TV can be determined by various calculations. Moreover, it is possible,
by performing various calculations, to determine the optimal controller settings, e. g. by calculating compensa-
tion or adjustment of the time constants, T-sum rule, or symmetric optimum. Other setting procedures and infor-
mation may be obtained from current literature.
CAUTION
The following must be observed regarding the controller setting:
• Ensure that the emergency shutdown system is ready for use.
• While determining the critical frequency, pay attention to the amplitude and frequency.
• If the two values change uncontrollably:
Î EMERGENCY SHUTDOWN Í
Initial state: The start position of the controller is determined using the initial state of the controller. If the con-
troller is switched off, the initial state can be used to output a fixed controller position. Even when the analog
controller is switched off, the initial state can be freely adjusted (e.g. the speed controller can be controlled in a
statically manner).
General settings: The setting rule described below only serves as an example. Whether this method is suitable
for setting your particular controlled system has not been and cannot be taken into account as each controlled
system behaves uniquely.
There are various methods of setting a controller. The setting rules of Ziegler and Nichols are explained below
(determination for abrupt disturbances on the system input); this setting method assumes a pure lag element con-
nected in series with a first-order lag system.
CAUTION
If the unit starts to oscillate uncontrollably, carry out an emergency shutdown and alter the screen set-
ting accordingly.
Step response
Controller setting Controller setting Controller setting
Optimum (xm ≤ 10 %) Tkrit Incorrect
x x x
1 1 1
0 0 0
0 t/s 0 t/s 0 t/s
Chapter 5.
Display And Operating Elements
The cover foil of the front plate is made of coated plastics. All keys have been designed as touch-sensitive mem-
brane switch elements. The display is a LC-display, consisting of 2 × 16 characters, which are indirectly illumi-
nated in red. The contrast of the display is infinitely variable by a rotary potentiometer at the left side.
5
Gen CB - ON Bus CB - ON
10 11 12 13 14
Figure 5-1: Front foil
Buttons
No Description Function
12 Display↓ Advance display
12 Select Confirm selection
13 Digit↑ Increase digit
14 Clear Acknowledge alarm
14 Cursor→ Shift input position one digit to the right
Others
No Description Function
15 LC-Display LC-Display
Potentiometer Adjust LCD contrast
LEDs
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1 Bus CB Free Enable mains circuit breaker
Color: green
The LED "Bus CB Free" indicates that the MCB breaker has been enabled
for operation. The status of the LED corresponds to the status of the discrete
input "Enable MCB".
4 CB close CB close
Color: green
Die LED "CB close" lights up when the unit outputs an add-on order to one
of the power circuit breakers. The status of the LED corresponds to the
status of the relay "close GCB resp. close MCB".
Three position controller The LED "f-" indicates if the unit outputs a pulse to decrease the frequency.
The status of the LED corresponds to the status of the relay "speed lower".
Analog controller If the actuating signal of the controller is changing to reduce the frequency,
the LED illuminates.
Three position controller The LED "f+" indicates if the unit outputs a pulse to increase the frequency.
r The status of the LED corresponds to the status of the relay "speed raise".
Analog controller If the actuating signal of the controller is changing to increase the fre-
quency, the LED illuminates.
Three-position controller The LED "V-" indicates if the unit outputs a pulse to decrease voltage. The
status of the LED corresponds to the status of the relay "voltage lower".
Analog controller If the actuating signal of the controller is changing to reduce the voltage, the
LED illuminates.
Three-position controller The LED "V+" indicates if the unit outputs a pulse to increase voltage. The
r status of the LED corresponds to the status of the relay "voltage raise".
Analog controller r If the actuating signal of the controller is changing to increase the voltage,
the LED illuminates.
Push-Buttons
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In order to facilitate the setting of the parameters the buttons are equipped with a "AUTOROLL-function". It al-
lows to switch to the next setting and configuration screens, the digits, or the cursor position. The "AUTOROLL"
function will only be enabled when the user depresses the corresponding keys for a certain period of time.
13 Digit↑ Digit ↑
Automatic mode: Clear - By pressing this button, all alarm messages are
deleted, provided that they are no longer detected.
Configuration: Cursor→ - This push-button is used to move the cursor one
position to the right. When the last right-hand position is
reached, the cursor automatically moves to the first position
left-hand of the value to be entered.
LC Display
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15 LC-Display LC-Display
NOTE
If the device changes into operating mode synchronization, automatically it will be changed to the re-
spective double display.
LCD type 1 (V configured) Double voltage and double frequency displays, Generator values
B: 000 V 00,00Hz The measuring values of generator and busbar (synchronizing GCB) or of busbar
G: 000 V 00,00Hz and mains (synchronizing MCB) are displayed. The phase angle between the indi-
cated voltages is displayed by the synchroscope (LED strip).
LCD type 2 (kV configured)
B........Busbar voltage and frequency
B:00,0kV 00,00Hz
G .......Generator voltage and frequency
G:00,0kV 00,00Hz
M.......Mains voltage and mains frequency
Chapter 6.
Configuration
WARNING
Please observe that the configuration may not be performed while the system is in operation.
NOTE
Please note the parameter list at the end of this manual.
While in configuration mode, (simultaneous depression of "Digit↑" and "Cursor→"), the function "Select"
causes the input masks to scroll. A long depression of the key "Select" activates the scrolling function, causing a
quick scrolling of the indication displays. Please note that a backward scrolling of the last four configuration
masks is possible (Exception: Jumping from the first to the last mask is not possible). To do this you must simul-
taneously press the buttons "Select" and "Cursor→". If no entry, modification or any other action is carried out
for about 10 minutes, the unit automatically returns to the automatic mode.
Password Protection
The unit is equipped with a three-level code and configuration hierarchy, which enables it to visualize various
configuration screens for different users. A distinction is made between:
NOTE
Two hours after entering the code number the code level automatically drops back to CL0!
The default code number for code level 1 (CL1) is "0001"!
The default code number for code level 2 (CL2) is "0002"!
Only in code level 2 the password protection can be switched off!
Direct Configuration
NOTE
To configure via the configuration interface (direct configuration) you need the configuration cable (or-
dering code "DPC"), the program LeoPC1 (is delivered with the cable) and the corresponding configu-
ration files. Please consult the online help installed when the program is installed for a description of
the LeoPC1 PC program and its setup.
The parameters of the unit can be read via lateral plug at any time. With the password protection switched off or
if the unit is in code level 2, writing of parameters via direct configuration is also possible. If the password pro-
tection is switched on and the unit is in code level 0 or 1, the password (code number) of code level 2 must be
entered via direct configuration, to modify the parameters. The possibility, to modify parameters via display, is
not affected thereby.
YES ..............The following parameter of the basic settings are monitored. They
can be noted and changed, as described below.
NO ................The parameter of the basic settings are not monitored.
WARNING
An incorrect input may lead to wrong measuring values and destroy the generator!
Parameter 4 Secondary generator voltage (measuring transducer) [1] 50 to 125 V, [4] 50 to 440 V
Gen. voltage
secondary 000V
The secondary generator voltage is set here in V. This entry serves to indicate the
primary voltages in the display. In the case of measured voltages of 400 V without
a measurement transducer, 400 V must be set here.
Parameter 5 Secondary busbar voltage (measuring transducer) [1] 50 to 125 V, [4] 50 to 440 V
Busbar voltage
secondary 000V
The secondary busbar voltage is set here in V. This entry serves to indicate the pri-
mary voltages in the display. In the case of measured voltages of 400 V without a
measurement transducer, 400 V must be set here.
Parameter 6 Secondary mains voltage (measuring transducer) [1] 50 to 125 V, [4] 50 to 440 V
Mains voltage
secondary 000V
Secondary mains voltage (busbar voltage) is set here in V. This entry serves to in-
dicate the primary voltages in the display. In the case of measured voltages of
400 V without a measurement transducer, 400 V must be set here.
Parameter 13 Generator rated power [1] 100 to 9,999 kW; [4] 5 to 9,999 kW
Rated power
Gen. = 0000kW
The rated real power of the generator is to be entered here.
Configure Controller
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Parameter 14 Configuration of the controller settings YES / NO
Configure
Controller YES
For a better overview the multitude of parameters is classified in several groups.
With the setting in the mask it is selected if the parameter group of the basic setting
is monitored on the display. The function mode of the device is not affected.
CAUTION
An incorrect entry may lead to uncontrolled actions of the governor and may destroy the automatically
regulated generator!
Idle Control
Frequency Controller
The SPM-D21/PSV is equipped with a three-position controller for frequency and does not contain the following
masks. Furthermore only the masks for setting the three-position controller are existing. With the extended ver-
sion SPM-D21/PSVX, several controller output signals can be selected via the following screen. In case of the
extended version, depending on the selected type of controller, the appropriate screens appear subsequently.
Note: The controller setting and the following screens are different, in a way which
type of controller will be selected here.
Voltage Controller
The SPM-D21/PSV is equipped with a three-position controller for voltage and does not contain the following
screen. Furthermore only screens for the setting of the three-position controller are existing. With the extended
version SPM-D21/PSVX, several controller output signals can be selected via the following screen. In case of the
extended version, depending on the selected type of controller, the appropriate screens appear subsequently.
Note: The controller setting and the following screens are different, in a way which
type of controller will be selected here.
Parameter 40 Voltage controller insensitivity [1] 0,1 to 15,0 V, [4] 0,5 to 60,0 V
Volt. controller
Dead band 00.0V Idle/Isolated operation: The voltage is controlled in such a manner that, in its ad-
justed state, the actual value deviates from the setpoint voltage set-
PSVX Package: ting (setpoint from mask setting) by the set sensitivity value at most.
only with 'THREESTEP' setting
Synchronization: The generator voltage is controlled in such a manner that, in its
adjusted state, the differential voltage reaches the set sensitivity value
at most. The mains or busbar voltage is used as the setpoint value.
NOTE
Refer to the appendix Power Factor Definition on page 85 for this.
These configuration screens only appear, if the frequency controller is configured as ANALOG!
Parameter 60 Derivative action time of the power ϕ factor controller 0,0 to 6,0 s
Pow.fact.control
Derivat.Tv 0.00s The derivative-action time TV identifies the D part of the PID controller (With this
setting Tv=0,00s the D-part is switched off).
only PSVX Package
with 'ANALOG' setting
Shut Down
Parameter 79 Derivative action time of the active load controller 0.0 to 6.0 s
Power controller
Derivat.Tv 0,00s
The derivative-action time TV identifies the D part of the PID controller. With this
setting Tv=0,00s the D-part is switched off.
only PSVX Package
with 'ANALOG' or 'PWM' setting
Synchronization
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Configure Synchronization
CAUTION
Please consider that the unit does not have an internal rotating field monitoring.
The unit assumes always a clockwise phase rotation direction of all voltage systems, which are meas-
ured.
A rotating field monitoring must be provided by the customer in order to avoid a CB closure with a
counter-clockwise rotating field.
Parameter 96 Maximum differential frequency for GCB dead bus start 0.05 to 5.00 Hz
Dead bus op. GCB
df max = 0,00Hz
The prerequisite of the output of the connect command is that the generator fre-
quency may, at most, deviate from the rated value by the set value.
Parameter 97 Maximum differential voltage for GCB dead bus start [1] 1 to 20 V, [4] 1 to 60 V
Dead bus op. GCB
dV max = 00V
The prerequisite of the output of the connect command is that the generator voltage
may, at most, deviate from the rated value by the set value.
Monitoring Configuration
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Parameter 99 Configuration of protection YES / NO
Configure
monitoring YES
For a better overview the multitude of parameters is classified in several groups.
With this setting in the mask; it is selected whether the parameter group of watch-
dogs is monitored on the display. The function mode of the device is not affected.
YES.............. The following parameters of the watchdogs are monitored. They can
be noted and changed, as described below.
NO................ The parameters of the watchdogs are not monitored
Parameter 112 Threshold value: Gen. overvoltage [1] 20 to 150 V; [4] 20 to 520 V
Gen.overvoltage
U > 000V
If the value of the generator voltage exceeds the value set here, there is a triggering.
Parameter 114 Threshold value: Gen. undervoltage [1] 20 to 150 V; [4] 20 to 520 V
Gen.undervoltage
U < 000V
If the value of the generator voltage falls below the value set here, there is a trig-
gering.
Parameter 123 Mains overvoltage threshold value Ph-Ph [1] 20 to 150 V; [4] 20 to 520 V
Mains overvolt.
U Ph.-Ph > 000V
If the phase-phase voltage exceeds the value configured here, the watchdog triggers.
This setting is only effective if the mains voltage monitoring is configured to phase-
phase.
Parameter 124 Mains overvoltage threshold value Ph-N [1] 20 to 180 V; [4] 20 to 300 V
Mains overvolt.
U Ph.-N > 000V
If the phase-neutral voltage exceeds the value configured here, the watchdog trig-
gers. This setting is only effective if the mains voltage monitoring is configured to
phase-neutral.
Parameter 126 Mains undervoltage threshold value Ph-Ph [1] 20 to 150 V; [4] 20 to 520 V
Mains undervolt.
U Ph.-Ph < 000V
If the phase-phase voltage falls below the value configured here, the watchdog trig-
gers. This setting is only effective if the mains voltage monitoring is configured to
phase-phase.
Parameter 127 Mains undervoltage threshold value Ph-N [1] 20 to 180 V; [4] 20 to 300 V
Mains undervolt.
U Ph.-N < 000V
If the phase-neutral voltage falls below the value configured here, the watchdog
triggers. This setting is only effective if the mains voltage monitoring is configured
to phase-neutral.
Password Configuration
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NOTE
Once the code level is set, this is not changed, even if the configuration mode is accessed steady. If an
incorrect code number is input, the code level is set to CL0, and the item is thereby blocked for third
parties.
If the supply voltage is present and not interrupted for 2 hours, code level 0 is set automatically.
Chapter 7.
Commissioning
LIFE THREATENING
WARNING
The unit may only be commissioned by a qualified technician. The "EMERGENCY STOP function must
function safely before the commissioning and must not depend on the particular engine.
CAUTION
Prior to commissioning, check that all measuring voltages are correctly connected with regard to
phases. The connect commands for the power circuit breakers must be disconnected at the power cir-
cuit breakers. The rotating field must be measured. Any lack or incorrect connection of measuring
voltages or other signals may lead to incorrect functions and damage the unit as well as engines and
components connected to the unit!
CAUTION
Please consider that the unit does not have an internal rotating field monitoring.
The unit assumes always a clockwise phase rotation direction of all voltage systems, which are meas-
ured.
A rotating field monitoring must be provided by the customer in order to avoid a CB closure with a
counter-clockwise rotating field.
Procedure
1. Disconnect the add-on orders directly at the power circuit breakers.
2. After checking if all measuring voltages are connected in-phase, the power supply has to be applied
(24 Vdc) .
3. By simultaneous depression of the two buttons "Digit↑" and "Cursor→" you enter into configuration
mode. Before changing into the configuration mode, make sure to reset the discrete input "configuration
locked" (connect to 0 V or disconnect). The LED "automatic" will be extinguished.
4. Enter the parameters following the sequence of the different masks. The setting limits can be either read
from the description of the masks or from the list of parameters at the end of the operating manual.
5. Do not enable any function (breaker or control) and ensure that all displayed values are correct (are the
same as measured with an separate measuring device). If a measuring voltage has been wired incorrect
or not at all, this may lead to an asynchronous add-on order in case of an active dead bus start!
6. Check the status of all control and auxiliary inputs and the appropriate LEDs on the front foil of the unit.
Check the status of all control and auxiliary outputs as well as the setting of the controller outputs.
10. After successful closing of the power circuit breaker the LED "Gen CB - ON" has to light up.
11. After successful closing of the mains circuit breaker LED "Bus CB ON" has to light up.
Appendix A.
Dimensions
35
65
72
27
Back plate mount
option (please order
bracktes P/N 8923-1023)
Bottom view
108.8 50
48 25
144
50 54
136
179
0 1 24
SPM-D
The presence of the terminal strips
depends on the Package configuration
Appendix B.
Technical Data
Discrete inputs----------------------------------------------------------------------------------------isolated
- Input range (UCont, digital input)........................................................................18 to 250 Vac/dc
- Input resistance ..................................................................................................... ca. 68 kΩ
Housing ----------------------------------------------------------------------------------------------
- Type........................................................................... APRANORM DIN 43 700
- Dimensions (W × H × D) ..................................................... 144 × 72 × 122 mm
- Front cutout (W×H)...................................................138 [+1.0] × 67 [+0.7] mm
Appendix C.
Parameter List
Project ____________________________________________________________
Parameter Standard
Option Adjustment range Customer settings
100/400V; 1/5 A setting
Parameter Standard
Option Adjustment range Customer settings
100/400V; 1/5 A setting
Parameter Standard
Option Adjustment range Customer settings
100/400V; 1/5 A setting
Appendix D.
Power Factor Definition
The phasor diagram is used from the generator's view. This defines the following definitions.
Power Factor is defined as a ratio of the real power to apparent power. In a purely resistive circuit, the voltage
and current waveforms are instep resulting in a ratio or power factor of 1.00 (often referred to as unity). In an in-
ductive circuit the current lags behind the voltage waveform resulting in usable power (real power) and unusable
power (reactive power). This results in a positive ratio or lagging power factor (i.e. 0.85lagging). In a capacitive
circuit the current waveform leads the voltage waveform resulting in usable power (real power) and unusable
power (reactive power). This results in a negative ratio or a leading power factor (i.e. 0.85leading).
Inductive: Electrical load whose current waveform lags Capacitive: Electrical load whose current waveform
the voltage waveform thus having a lagging power fac- leads the voltage waveform thus having a leading
tor. Some inductive loads such as electric motors have power factor. Some capacitive loads such as capacitor
a large startup current requirement resulting in lagging banks or buried cable result in leading power factors.
power factors.
+ (positive) - (negative)
lagging leading
The generator is
A voltage lower "-" signal is output as long as the A voltage raise "+" signal is output as long as the
measured value is "more inductive" than the reference measured value is "more capacitive" than the reference
set point set point
Example: measured = i0.91; set point = i0.95 Example: measured = c0.91; set point = c0.95
Phasor diagram:
inductive capacitive
Appendix E.
Service Options
CAUTION
To prevent damage to electronic components caused by improper handling, read and observe the pre-
cautions in Woodward manual 82715, Guide for Handling and Protection of Electronic Controls, Printed
Circuit Boards, and Modules.
Packing A Control
Use the following materials when returning a complete control:
NOTE
We highly recommend that you make arrangement in advance for return shipments. Contact a Wood-
ward customer service representative at +49 (711) 789 54-0 for instructions and for a Return Authoriza-
tion Number.
Replacement Parts
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When ordering replacement parts for controls, include the following information:
• the part numbers P/N (XXXX-XXX) that is on the enclosure nameplate;
• the unit serial number S/N, which is also on the nameplate.
Phone: +49 (0) 711 789 54-0 (8:00 – 16:30 German time)
Fax: +49 (0) 711 789 54-100
e-mail: sales-stuttgart@woodward.com
For assistance outside Germany, call one of the following international Woodward facilities to obtain the address
and phone number of the facility nearest your location where you will be able to get information and service.
You can also contact the Woodward Customer Service Department or consult our worldwide directory on
Woodward’s website (www.woodward.com) for the name of your nearest Woodward distributor or service fa-
cility. [For worldwide directory information, go to www.woodward.com/ic/locations.]
Engineering Services
≡≡≡≡≡≡≡≡≡≡≡≡≡≡≡≡≡≡≡≡≡≡≡≡≡
Woodward Industrial Controls Engineering Services offers the following after-sales support for Woodward prod-
ucts. For these services, you can contact us by telephone, by e-mail, or through the Woodward website.
• Technical support
• Product training
• Field service during commissioning
Technical Support is available through our many worldwide locations, through our authorized distributors, or
through GE Global Controls Services, depending on the product. This service can assist you with technical ques-
tions or problem solving during normal business hours. Emergency assistance is also available during non-
business hours by phoning our toll-free number and stating the urgency of your problem. For technical engineer-
ing support, please contact us via our toll-free or local phone numbers, e-mail us, or use our website and refer-
ence technical support.
Product Training is available on-site from several of our worldwide facilities, at your location, or from GE
Global Controls Services, depending on the product. This training, conducted by experienced personnel, will as-
sure that you will be able to maintain system reliability and availability. For information concerning training,
please contact us via our toll-free or local phone numbers, e-mail us, or use our website and reference customer
training.
Field Service engineering on-site support is available, depending on the product and location, from our facility
in Colorado, or from one of many worldwide Woodward offices or authorized distributors. Field engineers are
experienced on both Woodward products as well as on much of the non-Woodward equipment with which our
products interface. For field service engineering assistance, please contact us via our toll-free or local phone
numbers, e-mail us, or use our website and reference field service.
Technical Assistance
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If you need to telephone for technical assistance, you will need to provide the following information. Please write
it down here before phoning:
Contact
Your company _____________________________________________
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http://www.woodward.com/power
06/3/S