PRODUCT DISCLOSURE SHEET Etiqa General Takaful Berhad (“We/Us/Our”)

Read this Product Disclosure Sheet before you decide to participate in Oto 360 Takaful
the Oto 360 Takaful. Be sure to also read the general terms and
conditions. Date : 20-Nov-2019

1. What is this product about?

This product is a personal accident plan which provides the benefits to the participant, driver and/or passengers in the event of accidental bodily
injury resulted in death or disablement while driving, boarding or alighting from the named vehicle. This product also extends to cover the
participant (vehicle owner) 24 hours worldwide irrespective of whether the participant is in the named vehicle against accidental death or
permanent disablement. We are also offering some inconvenience allowances to the vehicle owner for unexpected event occurred to the vehicle.
Besides that, this plan also provides you with a 24-Hour Etiqa Auto Assist Program.
2. What are the shariah concepts applicable?
Wakalah
This product applies the Wakalah concept, whereby the participants appoint us to act on their behalf to invest and manage the General Takaful
Fund. As an agent, We are entitled to receive a Wakalah Fee as a service charge. The Wakalah Fee is as follows:

Item (% of contribution)
 Discount to the participant 10%
 Management expenses Up to 35%
Total Wakalah Fee Up to 45%

Tabarru’
This plan also applies the Tabarru’ concept, whereby the participants agree to donate or contribute their contributions to the General Takaful
Fund (Fund) for the purpose of mutual aid and assistance to the participants, in case of need. At the end of each financial year, any distributable
surplus in the Fund, less repayment of historic deficits and allowance for a contingency provision, is shared 50% among the participants, and
50% to us for operating and managing the Fund, based on the contract of Ju’alah. Ju’alah is a wage contract that specifies the share of the
distribution of surplus on this basis. If the surplus is less than RM10.00, the surplus is to be credited into a charity fund which will be utilised as
‘amal jariah’ on behalf of the participant.
3. What are the covers / benefits provided?
The covers / benefits are summarised below:
Benefit Amount in Ringgit Malaysia (RM)
BENEFITS SECTION
Silver Plan Gold Plan Platinum Plan
Section A – Personal Accident Benefits (Per Person)
1. Accidental death 10,000 25,000 50,000
2. Accidental permanent disability (up to) 10,000 25,000 50,000
3. Double indemnity (up to) 20,000 50,000 100,000
4. Compassionate cash 1,000 1,000 1,000
5. Medical expenses (up to) 500 500 1,000
6. Facial reconstructive surgery and/or dental treatment (up to) 1,000 1,000 1,000
7. Hospital income (per day) 50 50 100
Section B – Inconvenience Allowance Benefits
8. Inconvenience allowance for vehicle loss or damage 500 500 500
9. Inconvenience allowance for flood 500 500 500
10. Inconvenience allowance for smash and grab 500 500 500
11. Inconvenience allowance for total loss or theft 500 500 500
Section C – Etiqa Auto Assist Program Benefits (Malaysia, Singapore, Thailand and Brunei)
12. 24-hour breakdown assistance (repair on site) 16. Arrangement of emergency medical evacuation
13. 24-hour towing assistance 17. Friend and family assistance
14. Arrangement for taxi assistance 18. Emergency message transmission
15. Arrangement for car rental and hotel accommodation

Duration of cover is for one year. You need to renew your certificate annually.
Note: Please refer to the certificate for further details of the above benefits.

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4. How much contribution do I have to pay?
The contribution that you have to pay may vary depending on the plan selected as below:
Annual contribution (RM)
Silver Plan Gold Plan Platinum Plan
121.00 158.00 201.00

All contributions (if applicable) will be subjected to relevant charges or taxes, as deemed necessary by the Malaysian tax authorities. It is
important to keep any receipt that you receive as proof of payment of contributions.
5. What are the fees and charges that I have to pay?
Type Amount
Sales and Services Tax 6% of the contribution
Stamp duty RM10.00

6. What are some of the key terms and conditions that I should be aware of?
Importance of Disclosure
a. Pursuant to Paragraph 5 of Schedule 9 of the Islamic Financial Services Act 2013, if you are applying for this takaful wholly for purposes
unrelated to your trade, business or profession, you have a duty to take reasonable care not to make a misrepresentation in answering the
questions in the application form (or when you apply for this takaful). You must answer the questions fully and accurately.
b. Failure to take reasonable care in answering the questions may result in avoidance of your contract of takaful, refusal or reduction of your
claim(s), change of terms or termination of your contract of takaful.
c. The above duty of disclosure shall continue until the time your contract of takaful is entered into, varied or renewed with us.
d. In addition to answering the questions in the application form (or when you apply for this takaful), you are required to disclose any other
matter that you know to be relevant to our decision in accepting the risks and determining the rates and terms to be applied.
e. You also have a duty to tell us immediately if at any time after your contract of takaful has been entered into, varied or renewed with us any
of the information given in the application form (or when you applied for this takaful) is inaccurate or has changed.
Eligibility – Private vehicle owners aged 18 years up to age of 70 years old.
Cash Before Cover – The contribution due must be paid before the cover is effective.
Claims – All claims must be notified to us as soon as possible but not later than thirty (30) days after any event which may entitle you to claim
under the certificate. Send to us immediately all relevant documents to support your claims. Any documents or evidence required by us to verify
the claim shall be provided by you at your own expense. You must call our service provider to request any benefits under Etiqa Auto Assist
Program.
Note: This list is non-exhaustive. Please refer to the certificate for the full list of terms and conditions.
7. What are the major exclusions under this certificate?
a. Driver not holding a valid driving license or under the influence of alcohol and drugs;
b. While the vehicle is used for illegal activities or as an unlicensed carrier;
c. Committing or attempting to commit any unlawful act, suicide or self-inflicted injury;
d. War, invasion, rebellion and terrorism act;
e. Any pre-existing physical or mental defect or infirmity;
f. Engaging in hazardous sports, occupations or activities; or
g. Within the military, civil defence, law enforcement, fire-fighting or security services or organisations.
Note: This list is non-exhaustive. Please refer to the certificate for the full list of exclusions.
8. Can I cancel my certificate?
You may cancel your certificate by giving a written notice to us. Upon cancellation, you are entitled to a partial refund of the contribution provided
you have not made a claim during the period of takaful.
9. What do I need to do if there are changes to my contact details?
It is important that you inform us of any changes in your contact details to ensure that all correspondences reach you in a timely manner.
10. Where can I get further information?
Should you require additional information about personal accident takaful, please refer to the insuranceinfo booklet available at all our branches
or visit www.insuranceinfo.com.my.
If you have any enquiries, please contact us via e-mail at info@etiqa.com.my, by calling Etiqa Oneline 1300 13 8888 or +603 2297 3888, by
facsimile to +603 2297 3800, or by post to Etiqa General Takaful Berhad (1239197-A), (Licensed under Islamic Financial Services Act 2013 and
regulated by Bank Negara Malaysia), Level 13, Tower B, Dataran Maybank, No. 1, Jalan Maarof, 59000 Kuala Lumpur or visit our homepage at
www.etiqa.com.my.
If you have a complaint, dispute or feedback in connection with this application, please contact our complaints unit via e-mail at
cmu@etiqa.com.my, by calling 1300 13 8888 within Malaysia or +603 2780 4500 from overseas, by facsimile to +603 2785 3093, or by post to
Complaints Management Unit, Level 5, Tower B, Dataran Maybank, No. 1 Jalan Maarof, 59000 Kuala Lumpur.
If you are dissatisfied with our conduct, you may refer to Bank Negara Malaysia via e-mail at bnmtelelink@bnm.gov.my, by calling 1300 88 5465,
by facsimile to +603 2174 1515, or by post to Director, Jabatan LINK & Pejabat Wilayah, Bank Negara Malaysia, Jalan Dato’ Onn, 50480 Kuala
11.
Lumpur.
If you dispute a decision made by us, you may refer to the Ombudsman for Financial Services (Formerly known as Financial Mediation Bureau)
via e-mail at enquiry@ofs.org.my, by facsimile to +603 2272 1577, or by post to Chief Executive Officer, Ombudsman for Financial Services
(Formerly known as Financial Mediation Bureau) Level 14, Main Block, Menara Takaful Malaysia, No 4, Jalan Sultan Sulaiman, 50000 Kuala
Lumpur.
12. Other types of personal accident takaful cover available
Please refer to our branches for other similar types of cover available.

IMPORTANT NOTE:
YOU ARE ADVISED TO NOTE THE SCALE OF BENEFITS FOR DEATH AND DISABLEMENT IN YOUR TAKAFUL CERTIFICATE. YOU
MUST NOMINATE A NOMINEE AND ENSURE THAT YOUR NOMINEE IS AWARE OF THE PERSONAL ACCIDENT CERTIFICATE THAT
YOU HAVE PARTICIPATED. YOU SHOULD READ AND UNDERSTAND THE TAKAFUL CERTIFICATE AND CONTACT US DIRECTLY FOR
MORE INFORMATION.

The information provided in this disclosure sheet is valid as at 01/09/2018.

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