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What is Cyberbullying?
When a child is bullied at school or on the playground, he knows who his bully
is. The “anonymity” associated with cyberbullying often leaves the victim feeling
like he/she has no recourse. When explicit photographs or videos are uploaded to
social media websites as a form of bullying, it is extremely difficult to delete or make
this type of material disappear from the Internet. When combined with traditional
bullying, cyberbullying can be extremely detrimental to the victim and his/her
mental and physical well-being.
Facebook and other social media websites can be used, and allow for “anonymous”
cyberbullying to occur. For example, there may be a private group chat or page set
up in which the child, who is the victim of the bullying is unaware of its existence.
These more private setups are usually eventually discovered, which then brings the
full weight of paranoia, embarrassment, and feelings of isolation on the victim. Text
messages and group chats have the same effect upon its victims. Forums, typically
gaming forums or other hobbyist forums, can also turn into cyberbullying arenas.
Reddit.com, which is one of the largest and most visited social websites, is a forum-
type of social media, and users there are nearly completely anonymous. This gives
cyberbullies less empathy for their victims, and allows them to continually attack.
Because the victim is not bullied at school or other areas where teachers are usually
present, responsible adults are not alerted to the bullying or able to observe the
usual tell-tale signs of bullying.
Some individuals groom children in hopes of initiating sexual contact with them.
Grooming usually happens in children with lower self-esteem and those children
who have issues of loneliness or isolation. In these instances, a targeted
cyberbullying campaign can also be a tool for a predator.
Cyberbullying should not be seen as any less of a threat as traditional bullying. Since
most cyberbullying is inflicted upon a child without the presence of adult
supervision, the consequences can be far reaching. Cyberbullying will evolve as new
technology is used and adapted, and so should methods to not only react against
cyberbullying, but also to be proactive and stop cyberbullying before it happens.
Victims of cyberbullying are bullied from the moment they wake up and check
their phone or laptop to the time they go to bed and shut off their devices. Ruairi
Quinn, TD, echoed this when he said ‘Things were bad enough when bullying
was confined to the playground, but now it can follow you home in your pocket’.
Cyberbullying is different from traditional bullying due to the anonymity that the
Internet can provide. People can post what they like, be who they want and all
behind a screen. The negative aspect about cyberbullying is that it is often
outside of the legal reach of schools and school boards since it often happens
outside of the school (Belsey, 2004).
This can have a devastating effect for many students across the country and
indeed the world. The result of a cyberbullying experience, long or short term
could also result in anxiety, depression, and fear which can cause decreased
school attendance, strained relationships with friends, extreme embarrassment,
school relocation, drug use and has even led to suicide.
Almost half of Irish teens said they felt helpless when cyberbullying happened to
them, with three in ten admitting to feeling completely alone.
As many as 25%, one in four, of those who had been cyberbullied went so far as to
experience suicidal thoughts as a result.
Nine in ten Irish teens said they would find it easier to cope with cyberbullying if
they received support from their friends on social media.
However, four in ten admitted that they would find it hard to find the right words to
support a friend who was being bullied online.
Minister Frances Fitzgerald said “Bullying can have an absolutely terrible and
corrosive impact on our children and young people, on their confidence, their self-
esteem, and their mental health. It’s abusive of young people and desperately
damaging. We already have high suicide rates and it’s the most vulnerable that
will be hurt,” she added. Fitzgerald also said that cyber-bullying posed a
particular risk because parents “might be a bit slower to find out”.
It is shocking to think how cyberbullying can end an individual’s life or have such
a lasting impact on them but this is the reality of it. So with a new wave of
technology to be introduced in 2016 what can we do about cyberbullying and will
it ever end?
Sources
The poll was conducted by YouGov on behalf of telecoms company, Vodafone
for their #BeStrong initative.
Belsey, B. (2004). What is cyberbullying? Retrieved 5 November 2015
Willard, N .E. (2006). Educators guide to cyberbullying: Addressing the harm
caused by online social cruelty. Retrieved 6 November 2015
Amy dignam
Abstract
Investigations of cyberbullying are beginning to emerge in the scientific literature because of
their implications for child and adolescent development. In particular, cyberbullying
victimisation has been associated with similar negative consequences to traditional or face-to-
face bullying such as lower academic achievement, anxiety, and sometimes even suicide.
Research has also started to emerge investigating the impact of such incidences on the life of
adults. The literature in this area has been steadily growing over the last decade and this review
highlights the current situation in terms of relevant features and the psychological impact on
victims. The selection process consisted of a comprehensive search that was conducted in
January 2015 in the following databases: PsychInfo, ERIC, Web of Science and Medline. A total
of 19 papers were included. We conclude with suggestions for online psychological treatment for
victims and bullies as a means of coping with the distress caused from cyberbullying
experiences.
The Internet has provided us with infinite more possibilities than ever before.
Information, education, games, and social interactions can be easily accessed at any
time or place by simply going online. These possibilities are generally considered
advantageous for most people today, allowing them to access knowledge at a much
faster rate than previous generations. However, despite the wide breath of opportunities
the Internet has to offer, there has been concern about the potential for abuse (Slonje et
al., 2013). Recently, new means to harass others has emerged in tandem with the
widespread availability of online socialising and researchers across the globe are
concerned about the psychological impact on Internet users.
In a similar manner to traditional bullying (or face-to-face bullying including physical,
verbal and relational bullying), cyberbullying is believed to have negative consequences
for the psychological, social and physical health of both the bullies and victims involved
(Bauman et al., 2013, Tokunaga, 2010). In general, ambiguous laws and rapid
developments in information and communication technology (ICT) devices have let this
social risk go largely unnoticed for an extensive period of time (Hinduja and Patchin,
2011, Stewart and Fritsch, 2011). The word ‘cyberbullying’ did not even exist a decade
ago (Notar et al., 2013) and only recently have studies began to investigate its impact
and recognise it as a significant social problem. Despite the youth of this research, area
some literature reviews have emerged that describe the phenomenon in terms of its
definition, effects, and intervention strategies (Cassidy et al., 2013, Kiriakidis and
Kavoura, 2010, von Marées and Petermann, 2012). For example, one recent meta-
analysis conducted by Kowalski et al. (2014) used the general aggression model (GAM)
as a framework to consider the problematic behaviour and found that normative beliefs
regarding aggression and moral disengagement were associated with cyberbullying
perpetration.
The current article presents an up-to-date review of the available literature on
cyberbullying, in terms of relevant features and the psychological impact on victims of
all age groups. In addition, we will discuss the existing interventions and prevention
strategies currently available and purpose online access to psychological treatment as a
potentially efficient way to coping with the associated distress. There are relatively few
studies in this area and even less that have proposed interventions which deal
specifically with the alleviation of psychological symptoms for many individuals,
regardless of age.
1. What is cyberbullying?
Olweus, 1991, Olweus, 1993 described bullying behaviour as occurring when a student is
repeatedly exposed to negative actions by another person(s), creating an imbalance in
power between the perpetrator and victim. However, this definition is limited to school
samples and traditional bullying behaviours such as physical threats (punching, kicking
and hitting), verbal (e.g., name calling) and/or psychological relational bullying (e.g.,
peer exclusion). More recently, Tokunaga (2010) proposed the following definition of
cyberbullying “any behavior performed through electronic or digital media by
individuals or groups that repeatedly communicates hostile or aggressive messages
intended to inflict harm or discomfort on others” (p. 278).
Despite the recent emergence of investigations of cyberbullying, cross-national
comparisons are still lacking, as is a consensus on its definition (Tokunaga,
2010, Kiriakidis and Kavoura, 2010). A range of other terms has been used to describe
the phenomenon including: cyberharassment, cybervictimisation, online harassment
and electronic bullying (Beran et al., 2012, Brown et al., 2014, Fenaughty and Harré,
2013, Ybarra, 2004, Ybarra et al., 2007, Ybarra and Mitchell, 2004), while others have
labelled these as types or forms in which to bully (Notar et al., 2013). In addition, some
studies consider a cyberbullying incident as any action that happens once and does not
consider the repetitive aspect that is essential to the definition (Grigg, 2010).
Furthermore, although an individual might only engage in one act of cyberbullying, this
could be repeatedly viewed online and raises the question of whether or not this should
be considered repetitive bullying (Slonje et al., 2013).
Despite its various identifications, the emergence of cyberbullying has been mainly
attributed to rapid developments in ICT and the extensive penetration of internet
devices by teenagers and school aged children (Cassidy et al., 2013). This increased
usage of ICT as a means of communication through phones, tablets and laptops, has
created a situation where there is a “digital divide” (Pearce et al., 2011) between younger
generations and their elders. Means, methods and ‘locations’ (e.g., social networking
site) of bullying incidents are considered new to an older generation and often parents
are unaware of the dangers of technology for their children (Dehue et al., 2008). There
are a growing number of social networking sites such as Facebook and Twitter, as well
as chatrooms and email. Furthermore, new apps for mobile phones are emerging at an
increasing rate that some adults may not be aware of. For example, snapchat is a photo
messaging application that allows people to send each other text messages or videos that
are automatically deleted after viewing. However, this is not always the case and it is
possible to save the picture/video and use it again to subsequently harass someone.
One of the main distinguishing factors of cyberbullying is the anonymity of the crime,
which can be executed in front of a large audience and at the same time, allow the
perpetrator to remain unidentified (Sticca and Perren, 2013, von Marées and
Petermann, 2012). This is a crucial element of cyberbullying, which can be detrimental
to the victim, and encourage a sense of inhibition for the bully, as there is a greater
likelihood that they will evade punishment (Snakenborg et al., 2011). This was described
by Ybarra and Mitchell (2004) in the following quote: “the anonymity associated with
online interactions may strip away many aspects of socially accepted roles, leading
the Internet to act as a potential equalizer for aggressive acts.” (p. 332). Interestingly,
research has indicated that in many cases the victims are actually aware of whom the
bully is (Juvonen and Gross, 2008). Indeed, one study by Mishna et al. (2009) revealed
that students believed that the internet created possibilities for anyone to be a bully and
that students who are too timid to bully in “real life” might use the Internet as a medium
to bully.
Another distinguishing factor is the large space in which a cyber bully has to offend.
There are no limits, boundaries or even time constraints, so the victim can be targeted at
any time or place, including their own home and/or bedroom (Grigg, 2010, Sticca and
Perren, 2013). This also means that the cyber bully has more witnesses which could
result in the continuous spreading of the bullying incident with the potential to reach
audiences all over the world in a short timeframe (Snakenborg et al., 2011). Another
important element is the fact that the cyber bully does not instantly see her victim and
the effect her actions have on them. As such, the intention of the bully is sometimes
difficult to decipher, as is the extent to which they actually meant to cause harm
(Campbell et al., 2013).
2. Cyberbullying in children and adolescence
There is little consensus on the lifetime prevalence of cyberbullying worldwide with the
literature suggesting a figure between 2 and 35% (Diamanduros et al., 2008, Kowalski et
al., 2014, Låftman et al., 2013). This percentage varies greatly between countries. For
example, the figure for high school students in Canada was 10% (Cappadocia et al.,
2013) and was much lower to those in China (34.84%; Zhou et al., 2013). In Sweden, the
prevalence rate has been reported to be one of the lowest worldwide at approximately
5% (Låftman et al., 2013). Some researchers have suggested that differences in these
figures could be attributed to underreporting (Pettalia et al., 2013), while others have
noted the variance when different mediums of cyberbullying are considered. For
example, when investigating Facebook only, Kwan and Skoric (2013) found that more
than half of a sample of secondary school students in Singapore experienced at least one
incidence of cyberbullying in the previous year. In terms of devices, the most commonly
used means of harassment was with a cell phone (Beran et al., 2012). Furthermore,
other moderators of prevalence rates have been noted in the literature. For
example, Kowalski et al. (2014) discussed the importance of the definition and tools
used for measurement when discussing prevalence rates. Olweus (2012) stated that
prevalence rates are sometimes confounded when investigated in an isolated context
without considerations for traditional bullying.
Internet use has also been found to be positively related to cyberbullying experiences
such that the more teenagers are online, the most interaction with cyberbullying
incidences (Kwan and Skoric, 2013, Ybarra, 2004, Ybarra and Mitchell, 2004).
However, this has not been consistently demonstrated in the literature, for
example, Kwan and Skoric (2013) found only a small relationship between Facebook use
and Facebook victimisation and none for Facebook bullying. Cyberbullying can also
occur through various methods regardless of the device used. Such methods include:
cyber stalking, flaming, defamation, trolling, impersonation, and exclusion (Slonje et al.,
2013). In South Korea, cyberbullying in online game contexts was found to be common,
while Huang and Chou (2010) found that MSN was the technology where Taiwanese
teenagers were most likely to experience and/or witness cyberbullying. In another study
by Wong et al. (2014) teenage victims in Hong Kong most frequently reported having
pictures or videos of them or a relative uploaded online without their permission. The
same authors found that the least common method of victimisation was the posting of
personal information about the victim online.
Furthermore, the roles of age and gender have been extensively researched in the
literature (Kiriakidis and Kavoura, 2010). For example, there is evidence to suggest that
victimisation during adolescence continues into early adulthood (Beran et al., 2012). In
addition, some studies have reported a gender divide for cyberbullying behaviour. For
example, Wong et al. (2014) found that more males than females engaged in some form
of cyberbullying behaviour in a sample of adolescents from Hong Kong. However,
contrasting findings have been reported where Canadian girls were found to be more
actively involved in cyberbullying (Pettalia et al., 2013). Other studies have reported
similar rates for both genders, but have concluded that girls were more likely to report
being cyber victims (Cappadocia et al., 2013, Låftman et al., 2013, Sourander et al.,
2010). In general research suggests that individuals who engage in traditional bullying
also engage in cyberbullying (Dehue et al., 2008, Hinduja and Patchin, 2011, Kwan and
Skoric, 2013).
3. The psychological impact
We approached the literature review by searching the terms “cyberbullying, cyber
victimisation, cyber harassment, online harassment, online bullying and online
victimisation”. Subsequently, we also used these terms with the ‘AND’ search tool with
other relevant psychological terms (e.g., depression, anxiety) and behavioural measures
(e.g., school achievement and truancy) in the following electronic databases: PsychInfo,
ERIC, Web of Science and Medline. In addition, we manually searched the reference
sections of relevant papers. The review was conducted in the month of January 2015 and
only papers written in English were included. A total of 19 papers were included and no
exclusion criteria were followed.
Investigations of the impact of cyberbullying for bullies, victims and bully/victims have
emerged over the last decade and there is a clear and comprehensive set of studies
outlining the long-term negative effects for children and young people (see Table 1 for
an overview). Indeed, the psychological and emotional consequences of cyberbullying
represent the largest problem for the victim (Dredge et al., 2014, Jang et al., 2014).
Exposure to such incidences has been linked to depressive symptomology, suicidal
ideation, low self-esteem, anxiety and loneliness (Bauman et al., 2013, Bonanno and
Hymel, 2013, Cénat et al., 2014, Gámez-Guadix et al., 2013, Patchin and Hinduja,
2010, ŞAhİN, 2012, Schneider et al., 2012, Stapinski et al., 2014, Ybarra, 2004). One
study of Australian youths aged 10–25 years found that 3% of the sample had suicidal
thoughts after a cyberbullying incident and 2% of the same sample engaged in self-
harming behaviour (Price and Dalgleish, 2010). Other studies have linked suicide to a
direct consequence of cyberbullying incidences (Bauman et al., 2013). However, many
researchers have considered the complexity of suicidal behaviour and Kowalski and
Limber (2013), noted that involvement in bullying actually contributes to approximately
4–7% of the variance in suicidality.
Cyberbullying can also have physical effects on victims such as weight loss or gain,
substance abuse, headache, abdominal pain and sleeping problems (Gámez-Guadix et
al., 2013, Jang et al., 2014). In addition, increased school difficulties have also been
reported such as school aggression, truancy, lower academic achievement and not
feeling safe in school (Cassidy et al., 2013, Mishna et al., 2012). Some researchers have
even reported that youths who were harassed online show more signs of school
aggression and were more likely to carry a gun to school (Mishna et al., 2012, Ybarra et
al., 2007). The type, nature of materials, and even extent to which the victimisation was
planned also influence the psychological impact it has on the victim. Some researchers
have found that incidences involving pictures or video clips were considered worse by
the victims (Menesini et al., 2011). In particular, Menesini et al. (2011) found that the
posting of embarrassing pictures was the worst form of cyberbullying for Italian
adolescents.
The experience of being a cyber bully has also been linked to poor psychological
functioning and external difficulties (Wong et al., 2014). For example, Fletcher et al.
(2014) found that cyber bullies had more psychological difficulties and poorer quality of
life despite having none such difficulties with peer or social interactions. Bauman et al.
(2013) found that cyberbullying perpetration was directly related to a suicide attempt in
males only. This link between being a cyber bully and suicide has been made elsewhere
in the literature for both males and females (Hinduja and Patchin, 2010). The
researchers suggested that these results demonstrate a lack of understanding for the
bullies in their own behaviour such that they possibly engaged in one act of online
bullying that quickly escalated and became a bigger problem than they anticipated. In
addition, school climate is believed to be an important risk factor where a poor sense of
belonging to the school has been linked to cyberbullying (Wong et al., 2014). The worst
psychological impact has been related to being a bully/victim. These individuals engage
in online bullying and at the same time are cyber victims. Similar to traditional
bully/victims, there is a consensus in the literature that the psychological impact is
heightened for this subgroup (Gámez-Guadix et al., 2013, Kowalski et al., 2012, Wolke
and Samara, 2004).
4. Cyberbullying in adults
Similar to traditional bullying, cyberbullying is also prevalent in adult populations
(Balakrishnan, 2015). One study found that individuals who were victims of
cyberbullying in high school were significantly likely to be victims in college (Zalaquett
and Chatters, 2014). Recent studies have focused on demonstrating prevalence rates in
college students and early adulthood (Crosslin and Golman, 2014, Francisco et al.,
2015, Gibb and Devereux, 2014, MacDonald and Roberts-Pittman, 2010, Privitera and
Campbell, 2009, Schenk and Fremouw, 2012). Consequently, research investigating the
psychological impact cyberbullying has on college samples is underdeveloped compared
to younger generations. However, one study did find increased depressive
symptomology and rumination after cybervictimisation experiences in a sample of 565
American undergraduate students (Feinstein et al., 2014). In other undergraduate
samples cyberbullying was associated with lower self-esteem (Na et al., 2015) and
feelings of anger and stress (Zalaquett and Chatters, 2014). Furthermore, Schenk et al.
(2013) found that college students who cyberbullied others scored higher on a range of
psychological measures including: depression, paranoia, phobic anxiety and
psychoticism, when compared to individuals who did not (see Table 1 for an overview).
There is a paucity of research in other adult populations and only a handful of studies
exist on workplace cyberbullying (Privitera and Campbell, 2009). Balakrishnan
(2015) investigated adults in Malaysia aged between 17 and 30 years and found that
39.7% of the sample had been cyberbullied in the previous six months. The results also
found that social networking sites (e.g., Facebook) were the primary tool for
cyberbullying. Another study found that bullying through electronic means (particularly
email and phone) existed in a randomly selected sample of members of the Australian
Manufacturing Workers' Union (AMWU), but the prevalence rate was much less than
traditional workplace bullying (10.7% compared to 34% for the latter; Askew et al.,
2012).
5. Who is responsible?
When considering children and young people, schools play an important role in
preventing cyberbullying, despite situations where bullying does not happen on school
grounds or during the school day (Paul et al., 2012). As such, in some countries, schools
are legally required to take action when aware of such an event (Hinduja and Patchin,
2011). For example, the Education and Inspections Act (2006) in England permits
schools to implement consequences for cyberbullying occurring outside of school
grounds but affecting life in school (Paul et al., 2012). The situation is different in the
US, and the legislation varies from state to state. However, many of these legislations
include directives to schools to adopt anti-bullying policies and to make explicit
provisions for cyberbullying in terms of prevention and intervention (U.S. Department
of Education, 2011).
Anti-bullying policies are the most commonly used preventative method for traditional
bullying in the UK (Smith et al., 2012) and most educators and researchers have
advocated for their inclusion in schools (Diamanduros et al., 2008, Smith et al., 2008).
However, it has been reported that schools can be slow to create these policies. In
particular, Smith et al. (2012) found that cyberbullying was inadequately mentioned in
school policies within the UK with only a 23% increase from 2002 to 2008 (from 8.5%
to 32%).
Aside from the role of the school, some researchers have argued that the community,
including the police, need to take a more active role in cyberbullying prevention
(Vandebosch et al., 2012). In terms of legislation, the situation is ever changing and
there are few examples of specific cyberbullying laws internationally. Normally such
offences fall under national criminal or cybercrime laws. For example, in Qatar, the
Cybercrime Prevention Law (2014) accounts for abuse through technological means.
For traditional bullying, there have been some successful bullying prevention
programmes worldwide such as the Olweus Bullying Prevention Program (OBPP) and
the KiVa anti-bullying programme (Salmivalli et al., 2013). Olweus (1991) was the first
to create a comprehensive and empirically valid intervention that has been replicated
and administered in schools around the world. The OBPP targets peer relationships to
decrease existing bullying relationships, prevent new ones and to increase peer social
relationships throughout the school (Olweus and Limber, 2010). Parents, teachers,
students and the community are encouraged to work together to reduce bullying rates.
The programme has been extensively researched over the last decade and has
demonstrated reductions in school bullying for different age groups across the globe
(e.g., Yaakub et al., 2010, Samara and Smith, 2008). For example, Olweus and Limber
(2010) reported a 5% reduction in school bullying in 56 schools (N = 8,299).
Furthermore, this study demonstrated that the reduced bullying rates continue over
time and as more cohorts in a school participated in the programme (Olweus and
Limber, 2010).
The KiVa anti-bullying programme is more recent and was developed in Finland in
2006. The programme is built on previous research that considers bystanders to be an
important element in exasperating bullying behaviour and influencing the impact on
victims (Salmivalli, 2010) As such, one main objective of the intervention is to target
bystanders and to increase their responsibility for intervening and reporting bullying
incidences (Garandeau et al., 2014). Several studies have demonstrated favourable
results for the programme in terms of reducing the psychological impact of traditional
bullying experiences on students (e.g., Williford et al., 2012). For example, Kärnä et al.
(2011) reported a reduction in peer and self-reported bullying in a sample of over 4000
Finish students.
In general, bystanders do little when they witness online bullying and for some teenage
bystanders, their attitudes are generally one of indifference (Huang and Chou, 2010).
The bystander experience for a cyberbullying incident is very unique because their
decision on how to react to the incident is not public like with traditional bullying
incidents (Wong-Lo and Bullock, 2014). Indeed this ambiguity could lead to digital
bystanders engaging in cyber harassment even more than traditional harassment. One
study by Barlińska et al. (2013) found that digital bystanders were more likely to actively
engage in cyber bullying (by forwarding pictures of a classmate) than offline bullying
incidents. As a result, intervention strategies which move this indifference to active
responses could help stop the spread of cyberbullying incidences and even create a
feeling of taboo around the subject (Huang and Chou, 2010). Although there is a paucity
of such interventions available, Dillon and Bushman (2015) did find the first step of the
Bystander Intervention Model (BIM; Latané and Darley, 1970) to have a positive impact
on the frequency of participants intervening in such incidents. This intervention strategy
has been commonly implemented in traditional bullying scenarios by using a five-step
process to engage the bystander and move them from awareness of the event to looking
for help.
In theory, anti-cyberbullying interventions in schools should cater for the individual
needs of the students, in addition to creating awareness of the problem (Jacobs et al.,
2014). Some researchers have called for a stronger role for the school psychologist in
implementing a cyberbullying prevention plan. This would make these staff members
responsible for assessing their students' online behaviours in order to identify potential
problems before they happen (Diamanduros et al., 2008). One meta-analysis conducted
by Ttofi and Farrington (2011) found that bullying was reduced after specific anti-
bullying interventions and it has been argued that these positive results could extend to
cyberbullying (Slonje et al., 2013). The school climate and communication between
students and staff have been highlighted as important factors in the implementation of
such programmes (O'Brennan et al., 2014).
For adults, most educational programmes are not relevant because they mostly used
schools to create awareness. To date there have been few awareness campaigns created
in universities or working environments aside from the traditional bullying strategies
such as conflict resolution and/or consultation with occupational psychologists.
Although in one study by Crosslin and Golman (2014), college participants (16.9% of the
sample) reported that information about cyberbullying could be administered on
campus such as through the counselling office or student organisations. However, these
do not attempt to deal with the psychological impact of cyberbullying that can be
exacerbated in adulthood because of different consequences such as time off from work,
financial loss, and impact on their children. To date there has been little research in this
area and even less in the service of finding a solution to the problem.
Furthermore, if an adult victim wishes to pursue action in terms of penalising the bully
they must have sufficient time and energy and be prepared for the case to become public
(Agate and Ledward, 2013). This stress can add to the psychological burden of the
experience especially when the issue of victim blaming is concerned (Gini, 2008).
Indeed, many researchers have noted that social support (as opposed to victim-blaming)
plays a genuine role in how individuals cope with cyberbullying incidents (Weber et al.,
2013). As such, anti-bullying policies and awareness campaigns are naturally limited
because the influence of social dynamics (e.g., social support and peer relationships etc.)
is not considered in the aftermath of such events.
It is important to make the distinction between preventative measures such as anti-
cyberbullying polices, education campaigns and community awareness, and
psychological interventions, which should be designed for alleviating the distress
associated with an event after it occurs. Indeed, there is a delay in the clinical research
community in recognising cyberbullying experiences as traumatic and life changing for
all parties involved. These experiences need to be considered an important risk factor
for developing mental health problems and urgent attention is needed to develop and
assess more online interventions. At present, anti-cyberbullying programmes are not
equipped to provide individualised psychological support to victims as they are normally
focused on children and adolescents only and in the form of a whole school approach
and/or standard care packages. One suggestion for future research is the investigation
of specific psychological interventions online for alleviating the suffering of cyber
victims and bullies.
7. Conclusion
Despite the recent emergence of cyberbullying research, which is certainly growing in
recent years, there are still some limitations to the conclusions that can be drawn. Some
anti-bullying interventions (including anti-bullying polices) can have a positive impact
but the literature is still divided on their utility for cyberbullying. There is a need for
more access to individual psychological therapies and not just school or education-based
programmes. Investigations of ACT and CBT should be considered a crucial step
forward in cyberbullying research. Future research needs to investigate the processes at
work in these interventions, in addition to how they compare to each other.
Disclosure statement
The authors have declared that no conflict of interest exists.
Acknowledgements
The authors would like to thank Qatar National Research Fund (QNRF) a member of Qatar
Foundation Doha, Qatar, National Priority Research Programs (NPRP) grant (NPRP 5-1134-3-
240) for their support.
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Internet Interventions
Volume 2, Issue 3, September 2015, Pages 235-242
by Ana Phyllis Isla
Rose, 16 years old & currently a 3rd year high school student in Baguio city, likes posting photos of
herself on Facebook. One afternoon, when she checked her profile page, she found some very offensive
comments from a particular group of her classmates. She decided to brush it off as she wasn’t friends
with any of them but the same thing happened again after she updated her status and again when she
posted another photo. “Nagets ko kagad na hindi nila ako lulubayan” (“It didn’t take me that long to realize
that they weren’t planning on stopping any time soon,”) she said.
Peter K. Smith and Sonia Sharp explained that bullying is a systematic abuse of power. It is a repetitive
and aggressive behaviour carried out by a person or a group of people against an individual who cannot
readily defend themselves. According to StopBullying.gov, bullying is a frequent and serious problem but
the rise of technology also gave rise to a new and more potent method to the abuse – Cyberbullying.
Dr. Sameer Hinduja and Dr. Justin Patchin of the Cyberbullying Research Center described the
Cyberbullying phenomena as “wilful and repeated harm inflicted through the use of computers, cell
phones, and other electronic devices.” It has been also defined as a situation when an individual is
repeatedly tormented, threatened, harassed, humiliated, embarrassed or otherwise targeted by another
person using text messages using the Short Messaging System (SMS), e-mails, or any other type of
digital technology.
Here in the Philippines, Filipinos are definitely enjoying the perks that technology brings. In fact, we are
often dubbed as the “Texting Capital of the World” as Filipinos send billions of SMS messages per year.
Also, according to the report released by the SocialBakers.com, an analytics and statistics monitoring web
page, as of February 2012, the Philippines ranks eighth in the most number of Facebook users in the
world, with approximately 27, 720, 300 Filipino Facebook users. Facebook’s penetration in the Philippines
is about 27.75% of the country’s total population, with the youth, ages 13 – 17, comprising about 20% of
the Philippine Facebook population.
Technology and the Internet have improved the lives of people, communication is easier and
entertainment can be achieved in just a few clicks. However, the advent of the ‘modern world’ also brings
with it adverse effects. Although Social Networking sites such as Twitter & Facebook were created to
‘bridge the gaps between people’, they have been an ideal, ‘virtual playground’ for cyberbullies. According
to a survey by the Cyberbullying Research Center, about 20 percent of students from ages 11 to 18
surveyed last year said they’d been cyberbullied at some point in their lives. According to the National
Crime Prevention Center, over 40% of all teenagers with Internet access have reported being bullied
online on 2008.
acebook has opened many opportunities as a communication tool, however, it also paved a new way for
abusers to expand the reach and the extent of the harm they do. As many as the ‘fan pages’ that runs
rampant through the Facebook groups feature are the ‘hate’ groups or the ‘Anti-’ groups of such pages.
One example is 16-year-old Chienna Filomeno’s “We hate Chienna Filomeno” group. Her hate group’s
posts are always derogatory to young Chienna and the comments even more so. The moderator of the
hate group would post pictures of her in compromising positions and encourage the commenters to post
their opinions, which are usually mean and unforgiving. Chienna Filomeno is a cosplayer from a
prominent high school in Manila and sometimes people claiming to be her schoolmates would post there
and say thing like, “Ay! Kilala ko yan sa school! Malandi talaga yan!” (Oh! I know her from our school! She
really is promiscuous!) One of the posts on the group showed Chienna on a bed with her former
boyfriend, followed by a post of her former boyfriend implying that Chienna is no longer a ‘virgin’. There
were no holds barred on the virtual audience. Many were calling her names and questioning even her
parent’s values, some pitied her and tried to vindicate her actions but they were soon met with malicious
replies enough for them to give up.
There are many detrimental outcomes of cyberbullying. Many targets of cyberbullying report feeling
depressed, sad, angry, and frustrated. And some victims who experience cyberbullying are also afraid or
embarrassed to go to school. Victims of cyberbullying also tend to develop low self-esteem. Research
also shows that there are links between cyberbullying and family problems, academic problems, school
violence, and delinquent behaviour. And while the cyberbully rarely inflicts physical harm to their victims,
the psychological damage they cause, if bad enough, can compel the cybervictims to inflict physical harm
on themselves. In fact, there have already been a number of young people around the world taking their
own lives due to cyberbullying.
Derrick, a 14-year-old highschool student, confessed that ever since he realized his gender preference in
Elementary, he has long since accepted the fact that there would always be people who would be critical
of him. However, he still gets pretty upset whenever some people call him names online. Some even text
him using a number he doesn’t recognize and slams him for being a homosexual. He said that he is not
sure about the identity of his attackers and that the sense of not knowing who his attackers are has
developed into some sort of paranoia. “Paminsan-minsan hindi ko na kilala kung sino ang mga kaibigan ko at
sino ang mga kaaway ko.” (Sometimes I don’t even know who my friends are and who my enemies are.)
One time, the abuse got so bad that he refused to go to school for two days. His parents were worried but
he never told his parents about what he was going through because he was afraid that they would not
understand his situation. Also, he thinks that telling them won’t do anything good anyway.
Cyberbullying can be much worse than the ‘traditional’ bullying as it has more vicious characteristics.
First, of course, is the anonymity of the cyberbully. Although in reality the victims of cyberbullying may
actually know who their attacker is, it will just be lost behind the cloak of anonymous email addresses,
pseudonymous screen names, or private cellphone numbers. The very small likelihood of tracing where
the message came from actually encourages the negative behaviour. It strips the cyberbully of his
inhibitions and frees him from the constraints of consequences. It can be very easy to be cruel with the
use of technology. A study by Michele L. Ybarra and Kimberly J. Mitchell, which examined youth
engaging in online harassment, found that adolescents who would not act aggressively in the traditional
bullying scenario might feel less constrained on-line. The “anonymity associated with online interactions
may strip away many aspects of socially accepted roles, leading the Internet to act as a potential
equaliser for aggressive acts”. As communication is no longer bound by time or space, a cyberbully can
send an untraceable offensive message from any computer in any café or private laptop or cellphone at
whatever time of day or night.
In today’s world where communication is 24/7, it is becoming more and more difficult to be separated from
your own mobile device. It has come to the point where not owning one can lead to ostracism. As Hinduja
& Patchin has observed, the youth has completely embraced interactions via cellphones and
computers. And since the victims themselves cannot be parted from their own handheld gadget, they
become more vulnerable to the abuse. They always have the option of leaving their mobile gadget off but
then it isolates them from the incoming messages that are actually of some importance or relevance.
Mario, a 3rd year high school student here, said, “Paano ‘pag biglang tumawag si mama? Paano ‘pag
emergency? ‘Pag naiwan ko wallet ko sa bahay, ok lang sa’kin kasi pwede naman ako mangutang sa mga
kaibigan ko. Pero ‘pag cellphone ko na yung naiwan…kulang na lang liparin ko yung bahay namin.” (What if my
mother calls? What if there’s an emergency? I’m okay with accidentally leaving my wallet at home
because I can always borrow some money from my friends but if I leave my cellphone at home…I have to
go back even if I need to fly home.)
In the Philippines, we often hear celebrities like Sarah Geronimo being victims of cyberbullying.
Celebrities are often the victims of identity theft as people use their names and pictures to create an
account for their personal use. But even from the stars themselves, there are cyberbullies. Ampalaya
Anonymous is a clique formed by popular actresses who recently gained popularity for reportedly bullying
a fellow actress via Twitter. And although she has vehemently denied it, Kim Chiu and her group of
friends were put on a spot for reports of cyberbullying. University of the Philippines Diliman Sociology and
Anthropology professor, Dr. Virgilio Binghay, explained that the rampant identity stealing and cyber-
bullying is a form of crab mentality. Cyberbullies pull other people down for their own personal agenda.
Kasi, Ate, alam mo yung Gossip Girl? Parang ganun yun feeling,”(Ate, do you know Gossip Girl? That’s what it
feels like,) Apple, a 15-year-old high school student, replied when asked why she was posting rumours
about her on classmates on Facebook. She said that her classmates go to her ‘Gosssip Girl’ page to
know what other people’s dirty laundry are. She said that she doesn’t think she’s doing anything wrong
because she’s just simply posting the things that everyone’s saying. “Pinaguusapan naman ng lahat sa
school, nilalagay ko lang naman sa FB.” (Everyone’s talking about it at school anyway. I’m merely posting
the stuff on FB.)
Gossip Girl is an American TV series that revolves around a virtual entity called ‘Gossip Girl’ who posts
rumours in a blog about Manhattan’s Upper East Side. After the show launched in 2007, it also started
the trend of internet ‘Gossip Blogs’ where you can find rumours about the ‘people in your neighbourhood’.
Perhaps there is no single answer as to why people act as cyberbullies. As James Lehman points out,
some people simply bully other people because it solves their social problems. It might satisfy their need
for attention or it might be the one gaining them respect. In adolescents, bullying is a means to finding
one’s identity and establishing their place in their clique. But of course, bullying is never right.
In various parts of the world, many governments are acting to criminalise cyberbullying. There are also
efforts to do the same here in the Philippines. Last year, Senator Miriam Defensor-Santiago had filed
Senate Bill no. 2677, or the Anti-Bullying School Policy Act. In an explanatory note, she acknowledged
the existence of cyberbullying and its long-term threats. The Anti-Bullying School Policy Act would require
all schools to create policies that would address and increase the awareness on the issues of bullying
and cyberbullying in their school. “A direct correlation with the reduction of bullying incidents is the
increase in awareness and concern among school administrators of these incidents, and the positive
action of providing venues for parents, faculty and school officials to report such incidents to authorities,”
she said.
Cyberbullying here in the Philippines doesn’t get much attention as there are no official reported cases
about it. But just because it remains unreported doesn’t mean that it is not happening. Interviews with the
local high school students here show that the youth are aware that cyberbullying is a serious issue.
However, most of them do not know how to react when faced with those kinds of situations. Majority of
the students just keeps mum about it because they think that it is a ‘normal’ part of the ‘online
experience’. Cyberbullying affects many adolescents on a daily basis and while it may be difficult to stop,
it is not impossible. Everyone can help stop Cyberbullying by making other people, especially the youth,
aware about the real deal on Cyberbullying. The first step is to educate the youth on what can be
classified as cyberbullying and that cyberbullying is wrong and is not a ‘normal’ behaviour or experience.
It is also good to encourage victims of cyber bullying to talk to adults or other people when they are
experiencing cyberbullying instead of merely putting up with it. Of course, the youth themselves also have
to be more responsible with what information they post online. As a user of a social networking site, what
the content of their site would be on their own jurisdiction. However, they should be more aware on what
could be considered as inappropriate content. As a campaign of a local media here in the Philippines say:
Think before you click.
MANILA - One third of young people in 30 countries said they have been a victim of online
bullying, a new poll released Wednesday by UNICEF showed.
The survey also showed one in five young people said they skipped school due to cyberbullying
and violence.
In the Philippines, the National Baseline Survey on Violence Against Children (NBS-VAC) in
2016 showed cyberviolence affects almost half of children aged 13 to 17.
The prevalence of cyberviolence for males (44 percent) and females (43 percent) is almost the
same.
The study also showed one-third of cyberviolence experienced by Filipino children are in the
form of verbal abuse over the internet or through cellphones, while a fourth are through sexual
messages.
More females received messages of sexual nature or content than males. Twice as many males
than females, however, reported having their nude body or sexual activities, whether real or
falsified, shown on the internet or cellphone.
In the UNICEF U-Report poll conducted in June 2019, almost three-quarters of young people
from 30 countries said that social networks including Facebook, Instagram, Snapchat and Twitter
are the most common platforms for online bullying.
This means that school no longer ends once a student leaves class, and neither does bullying.
The U-Report also revealed 32 percent of respondents believe the government is mainly
responsible in addressing online bullying, 31 percent said that young people are responsible,
while 29 percent said internet companies are responsible.
These show opinions are divided in terms of who should be responsible for ending online
bullying. It also highlights the need to involve children and young people in the shared
responsibility.
All forms of violence against children, including bullying or cyberbullying, have devastating
effects on the physical and emotional well being of young people that can create lasting
emotional and psychological scars.
UNICEF is calling for urgent action to implement policies that will protect children and young
people both from online and offline bullying.
UNICEF is also urging social media and social networking service companies to improve ethical
standards and practices in collecting and managing information of children.
“We’ve heard from children and young people from around the globe and what
they are saying is clear: the internet has become a kindness desert,” UNICEF
executive director Henrietta Fore said during the observance of Safer Internet
Day on Tuesday.
It added that bullying and cyberbullying also feed each other, forming “a
continuum of damaging behavior.”
Victims of cyberbullying are more likely to abuse drugs and alcohol, skip school,
receive poor grades and experience low self-esteem and health problems. In
extreme situations, it has even led to suicide.
“Thirty years after the adoption of the Convention on the Rights of the Child and
the creation of the World Wide Web, it is time for governments, families,
academia and the private sector to put children and young people at the center
of digital policies,” Fore added.
“By protecting them from the worst the internet has to offer and expanding
access to its best, we can each help tip the balance for good,” the UNICEF chief
said.
The UNICEF stressed that “in the end, kindness stood out as one of the most
powerful means to prevent bullying and cyberbullying.”
“That’s why on this Safer Internet Day, UNICEF is inviting everyone, young and
old, to be kind online, and calling for greater action to make the internet a safer
place for everyone,” Fore stressed.
The youth, regardless of income level, has become a mainstay of the internet.
The survey, the results of which were released Wednesday, was the second study
carried out by SFI "to address a gap in data concerning Child Online Protection
(COP) in the Philippines."
About 1,268 school children aged 7 to 12 and 1,143 aged 13 to 16 were covered
in the survey conducted in the National Capital Region; Silang, Cavite;
Zamboanga Sibugay; Bayawan City, and Bacolod City, Negros; Cebu City; and Tiu,
Batangas.
The survey also showed that 30 percent of children aged 7 to 12 and 40 percent
of 13 to 16 were aware of peers who endured cyberbullying
The survey also said three out of 10 children aged 7 to 12 were bullied through
threats, two were oppressed through photo editing, one were humiliated or had
their private conversations exposed, and three were either excluded or
impersonated through fake accounts.
In teenagers, photo editing had affected three out of 10 students, while two out of
10 were either humiliated or threatened. One out of 10 also said they were
bullied by having their secret conversations exposed, while two suffered
impersonation or had experienced exclusion.
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The survey, the results of which were released Wednesday, was the second study
carried out by SFI "to address a gap in data concerning Child Online Protection (COP)
in the Philippines."
About 1,268 school children aged 7 to 12 and 1,143 aged 13 to 16 were covered in the
survey conducted in the National Capital Region; Silang, Cavite; Zamboanga
Sibugay; Bayawan City, and Bacolod City, Negros; Cebu City; and Tiu, Batangas.
The survey also showed that 30 percent of children aged 7 to 12 and 40 percent of 13
to 16 were aware of peers who endured cyberbullying.
The survey also said three out of 10 children aged 7 to 12 were bullied through
threats, two were oppressed through photo editing, one were humiliated or had their
private conversations exposed, and three were either excluded or impersonated
through fake accounts.
In teenagers, photo editing had affected three out of 10 students, while two out of 10
were either humiliated or threatened. One out of 10 also said they were bullied by
having their secret conversations exposed, while two suffered impersonation or had
experienced exclusion.
SFI notes that cyberbullying is "particularly repugnant and complicated" as the
Internet "magnifies the problem in almost every aspect" and invades safe spaces.
"We must make children understand that cyberbullying shouldn't be ignored, and that
it is never the victim's fault... We should also know that cyberbullying is a school
concern," it wrote.