92920184498214 (1).docx
92920184498214 (1).docx
92920184498214 (1).docx
Course Objectives:
The course is oriented to familiarize the students with fundamentals of Production and Operations Management, and tools and techniques
used in taking decisions in operating and controlling the Production and Service Industries. Further this course will familiarize the students
with Quality Management and Current Quality Tools used in Production and Service Industries.
Pre-requisites:
The student should have prerequisite knowledge of ‘foundation of management’, business mathematics, basic statistics, and an elementary
industrial set up.
Course Contents/Syllabus:
Weightage (%)
Module I Overview of Production and Operation Management 10%
Brief history of Production and Operation Management, The Service Revolution, Definition,
Factors Affecting Operations Management,
Role- Scope and Function of Production and Operation Management,
Criteria of Performance for the Production and Operation Management,
Operation Strategies,
Effect of Growth of Service Sector on Operations Management
Facility Layout
Module V Inventory Management, Supply Chain Management & Logistics Management 20%
Inventory Management
Basic Concepts of Inventory Management, Lead time, Safety Stock, Elements of Inventory
Costs.
ABC Analysis
Concepts of Inventory Models – Fixed Order Quantity Model, Fixed Order Period Model, .EOQ
Model with derivation & numerical.
EOQ with Quantity Discount.
Foundations of Quality 20 %
TQM
Pedagogy for Course Delivery: The course pedagogy will include lectures, numerical practice, case studies. It also includes discussion on
problems and challenges faced by operation managers.
100 100
Text:
Buffa, E.S, Sarin RK,2008, Modern Production/ Operations Management, John Wiley & Sons
References: