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    Resume Template

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    Steffy Celestine
    Steffy Celestine is an HR Service Delivery Senior Associate at Accenture. She has over 5 years of experience maintaining employee lifecycles and records in Workday and processing transactions accurately and on time. Her skills include Workday, ServiceNow, and training administration. She is proficient in tasks like creating and maintaining organizational structures, positions, profiles and employee records in Workday.

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    Resume Template

    Uploaded by

    Steffy Celestine
    76 views4 pages
    Steffy Celestine is an HR Service Delivery Senior Associate at Accenture. She has over 5 years of experience maintaining employee lifecycles and records in Workday and processing transactions accurately and on time. Her skills include Workday, ServiceNow, and training administration. She is proficient in tasks like creating and maintaining organizational structures, positions, profiles and employee records in Workday.

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    Steffy Celestine is an HR Service Delivery Senior Associate at Accenture. She has over 5 years of experience maintaining employee lifecycles and records in Workday and processing transactions accurately and on time. Her skills include Workday, ServiceNow, and training administration. She is proficient in tasks like creating and maintaining organizational structures, positions, profiles and employee records in Workday.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    76 views4 pages

    Resume Template

    Uploaded by

    Steffy Celestine
    Steffy Celestine is an HR Service Delivery Senior Associate at Accenture. She has over 5 years of experience maintaining employee lifecycles and records in Workday and processing transactions accurately and on time. Her skills include Workday, ServiceNow, and training administration. She is proficient in tasks like creating and maintaining organizational structures, positions, profiles and employee records in Workday.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 4

    STEFFY CELESTINE

    XAVIER
    HR Service Delivery Senior Associate
    PROFILE EDUCATION
    2019 - 2021
    MBA Executive at Christ University
    CONTACT
    PHONE: 2013 – 2016
    8050527816 B.Com at Christ University

    EMAIL: 2011 – 2013


    steffycelestine@gmail.com PUC at Christ Junior College

    HOBBIES 2010 – 2011


    Hobby #1 SSLC – Mary Immaculate Girls High School
    Hobby #2
    Hobby #3
    WORK EXPERIENCE
    Hobby #4
    Accenture: HR Service Delivery Senior Associate
    is a global management consulting and professional services
    firm that provides strategy, consulting, digital, technology and
    operations services. A Fortune Global 500 company.
    18th Nov 2016 – Till Date

     Record creation and maintaining Employee life cycle


    on WorkDay in DMO process within SLAs for
    KraftHeinz Employees on North America Region.
    ANZ, Brazil Europe and Singapore partially
     Create/Maintain/Close/Inactivate: Supervisory
    Organization, Positions, Job Profiles, Pre-Hires on
    Workday.
     Change Supervisory Organizations, Superior
    Organizations
     EIB uploads for Compensation Change, Pre- Hires,
    New Hire, Termination (Employee and Contingent
    Worker), Personal Data change, Job Change
    (Promotion, Demotion, Transfer), Edit Position &
    Edit Position Restriction, Sup Org Location Change,
    LOA & RTW etc
     Managing weekly, Scheduled and Adhoc Reports on
    Workday for NA.
     Create Custom reports as per client requirements,
    make a copy of existing report for minor changes in
    the report
     Balancing the work load among team members on
    Dovetail/ServiceNow applications.
     Dovetail Adhoc access to check for aged tickets for
    reconciliations
     Service Now Testing both London and New York
    Version.
     Provided Inputs in designing forms for Service Now.
     Conduct Quality Check for team members on the
    process and ensure data accuracy.
     Training the subordinates or new joiners on the
    process.
     Creating and maintaining process documents (DTPs,
    Process map)
     Uploading documents as provided to employees
    profile.
     Work with Client HR teams to ensure process is
    working efficiently and to seek improvements.
     Updating/ making adjustments to PTO on behalf of
    the employees.
     Processing transactions on time with accuracy.
     Running automation cases as per Client requirement
    and generating report.
     Preparing Entitlement sheet for Automation
     Preparing & Testing data for the form upgrade
     Created test case scenarios to be processed by
    Automation Tool.

    Learning and Development:


     Responsible for Training Administration and
    Coordination Globally.
     Enrolling/ removing employees to the trainings as per
    the procedures.
     Facilitating in Vendor, Instructor creations as requested.
     Creation of Groups and adding employees to particular
    Groups.
     Uploading Materials, Video Files etc associated with the
    training.
     Marking employees on completion for specific training.
     Cater to employee queries and provide a quick
    resolution.
     To ensure the training programs are assigned accurately
    and transactions are processed quickly

    SKILLS
    Ski 35%

    Ski 75%

    Ski 25%

    Ski 100%

    Ski 50%

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