Oracle® Hospitality Suite8

Leisure User Manual

Release 8.9

May 2016
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 Contents
Preface ........................................................................................................................... 5
Audience ............................................................................................................................ 5
Customer Support ............................................................................................................. 5
Documentation .................................................................................................................. 5
Revision History ................................................................................................................ 5
1 Introduction ............................................................................................................. 7
Logging In .......................................................................................................................... 7
Using the blue drill down arrow ...................................................................................... 8
Navigation Keys ................................................................................................................ 9
HTML View ..................................................................................................................... 10
View information in HTML format ............................................................................ 11
Change the display of the HTML ....................................................................... 13
The Quick Keys ................................................................................................................ 13
The Date Box .................................................................................................................... 15
Changing the date............................................................................................................ 15
Customising Fidelio Suite8 Grids ................................................................................... 16
Customising the HTML display ..................................................................................... 20
Manager on Duty ............................................................................................................. 22
Favourites ......................................................................................................................... 22
Security ............................................................................................................................. 23
Logging off, Exiting Fidelio Suite8 and Locking the Station......................................... 24
2 Leisure.................................................................................................................... 25
Integrated Leisure Module .............................................................................................. 25
Accessing Leisure ............................................................................................................ 25
How to access Leisure.......................................................................................... 26
How to search for leisure bookings .................................................................. 26
Editing a leisure booking ................................................................................................ 28
How to edit a leisure booking .................................................................................. 28
Posting a leisure booking charge .................................................................................... 28
How to post a leisure booking charge ..................................................................... 28
3 Suite8 Configuration .............................................................................................. 31
Trouble Shooting ............................................................................................................. 31
4 Leisure Configuration ............................................................................................ 33
Reports.............................................................................................................................. 33
Mobile Reports .......................................................................................................... 33
5 Index ...................................................................................................................... 35

3
4
 Preface
Audience
This user guide for Suite8 Leisure is intended for system users, system administrators and support
familiar with Suite8.

Customer Support
To contact Oracle Customer Support, access My Oracle Support at the following URL:
https://support.oracle.com/
When contacting Customer Support, please provide the following:
 Product version and program/module name
 Functional and technical description of the problem (include business impact)
 Detailed step-by-step instructions to re-create
 Exact error message received
 Screen shots of each step you take

Documentation
Oracle Hospitality product documentation is available on the Oracle Help Center at
http://docs.oracle.com

Revision History
Date Description of Change
July, 2005 8.5.0.0 - First Issue Small Business Edition
May, 2008 8.7 - Updated for Version 8.7
June, 2008 8.7.3.1 - Updated for Version 8.7.3.1
May, 2009 8.8 - Updates for Version 8.8
Sept, 2010 8.8 - Updates for Oracle 11gR1
Jan, 2012 8.9 - Updated for Version 8.9
Nov, 2012 8.9 - New cover page
June, 2015 8.9 – Oracle template applied

Preface 5
 1 Introduction
Logging In
To use Fidelio Suite8 you must first log into the system with a user identification and password.

Logging into Fidelio Suite8

1. From the desktop, click the Fidelio Suite8 icon.

The Suite8 Splash screen is displayed for several seconds with the Payment Application Data
Security Standard (PA-DSS) disclaimer

The Fidelio Suite8 Login screen is then displayed.

2. Enter your user identification (case sensitive) in the Login Name box.
3. Tab to the Password box and enter your password (case sensitive).

Introduction 7
 4. Click Login, the Suite8 main menu screen is displayed.
You are now logged into the system.

Note: If one of the following tables: WMLG, WLOG, ZPOS, WDAT,

SHIS, SRPD, WRPD has no indices or a missing index, an alert is
displayed when starting Fidelio Suite8 with a message to contact
support. It could happen that a table has no indices in the event that a
table was renamed for support purpose. Renaming a table carries the
indices to the renamed table. If an index is missing of one of the above
mentioned tables, the alert is displayed when starting Suite8.
Note: Date formats with a space as a separator such as DD MM YYYY,
are not supported by Delphi. Suite8 will displays the following
message upon start up if the date format is defined with a space as a
separator in Windows Regional and Language settings: "Date separator
is space character. Application will be closed. Please change windows
environment settings."

Using the blue drill down arrow

Many boxes have a blue drill down arrow next them indicating that there is additional
information that can be displayed.

For example, on the House Status screen clicking the blue drill down arrow on the Out of Order
line displays the Out of Order Rooms screen.

8 Introduction
 Navigation Keys
Accelerator keys
Accelerator keys are used for fast access to a box on a screen or dialog box. When a letter is
underlined you can press the Alt + letter keys and the cursor moves into the appropriate box. For
example, on the Profile Search screen the letter “A” is underlined in the Name box. By pressing the
Alt + A keys, the cursor moves into the Name box.

To use the accelerator keys:

From the screen or dialog box, press Alt + letter to move the cursor into the appropriate box.

Shortcut keys
Fidelio Suite8 has shortcut keys that allow you to perform actions directly from the keyboard
without having to use the mouse. Using these keys saves you time.
Fidelio Suite8 Shortcut keys

Shortcut Key Description

F1 Displays the help.

Alt + F4 Closes the active window.
F8 Closes all open screens and dialog boxes and the Login screen appears. A new user can
now login.
F10 Closes all active windows.
F12 Moves the cursor from a data box to the first record on the grid.
Down arrow Displays a selection list box or a selection dialog box.
Tab Moves forward through the boxes/options.
Moves to the next box and confirms the entry.
Shift + Tab Moves backward through the boxes/options.
Ctrl + Tab Moves forward through tabs.

Introduction 9
 Ctrl + Shift + Tab Moves backward through tabs.
Escape In general cancels the current action. However, in some screens, such as Customer
Profiles, CCM Booking and Events a message is displayed "xxx was modified. Do you
want to cancel?" if there are changes which have not yet been saved.
Removes a Combo box before a selection has been made.
Home Moves the cursor to the beginning of a box.
End Moves the cursor to the end of a box.

HTML View
Fidelio Suite8 offers the possibility to view information in HTML format. HTML is the
abbreviation for "Hypertext Markup Language." This is the system of marking a document so it
can be published on the World Wide Web and viewed with a browser. The main areas where
information can be viewed in HTML format are as follows:
 Reservation Navigator
 Blocks
 Profiles
 Cashiering
 Tasks and Activities
 Events
 Conference Reservation
The HTML display on the reservation navigator can be hidden so that the reservation grid is
expanded. Double-click in the blue reservation header bar or right-click and select/deselect
Lower part of the screen from the short-cut menu to view or hide the HTML display. This setting
is stored per user and remains until the next time it is changed.

10 Introduction
 Expand the HTML tree

 Click the expand icon to show all available folders.

Collapse the HTML tree

 Click the collapse icon to collapse all folders to the uppermost level.

Refresh the HTML View

 Click the refresh icon

View information in HTML format

In this example we will display information in HTML format on the profile screen.

1. Click the Customer Relation menu and select Profiles to display the customer profile screen.

This main customer profile screen is called the Navigator and is divided into 3 distinct areas:
 Query - basic and advance profile search criteria

Introduction 11
  Query Results - the results of the query shown in a grid format
 Tree Listing and HTML Page
 A tree listing of all the details associated with this profile including address,
communications, links, reservations or history
 A freely definable HTML display which by default has a 'big' format where
the details are displayed in a non-grid style format or a list format. The
HTML display can be printed by using the right mouse click.

2. Enter the name to search for in the Name box and click Search.

3. The query results are shown in grid format in the middle section of the screen and the tree
and HTML formats are shown in the lower section of the screen.

4. In this instance the HTML view displays a summary of the profile details. The tree listing is
displayed by default expanded by one level. A plus sign next to a folder indicates that it can be
expanded to show more folders; a minus sign indicates that it can be collapsed.

12 Introduction
 Change the display of the HTML
Two additional buttons on the html display allow you to change whether certain details are
displayed in a non-grid style or in a list format. By default the 'big' view is displayed.

1. To view in list format click the button.

2. To view in a non-grid style, click the button.

Copy to clipboard
It is possible to copy information from the HTML files to clipboard by selecting items from HTML,
using right mouse short cut menu and selecting Copy to clipboard or short cut key Ctrl + C. This
information can then be pasted to any open file by using right mouse menu option Paste or short
cut key Ctrl + V.

The menu option Copy to clipboard is controlled by the user right Copy to clipboard from
HTML under Users → User Definition → Rights → Miscellaneous

The Quick Keys

Fidelio Suite8 allows you to select the Quick Keys main menu from any screen. The quick keys are
shortcuts to screens, searches, and desktop tools. Using these keys allows rapid access to
information without having to leave the section that you are currently working on. For example, a
customer is making a new reservation while at the same time asking questions about restaurants in
the area. You can use the Telephone Book quick key for restaurant information instead of aborting
the new reservation screen, looking up the restaurant information, closing the Telephone Book,
and reopening the new reservation screen.

Introduction 13
 To access the Quick Keys main menu
Click the Quick Keys menu option.
The Quick Keys menu is displayed.

14 Introduction
 The Date Box
The format of the dates and the separators between the dates may vary from one hotel to another.
The date format is defined in the Control Panel Windows Regional Settings/Options.
Typical date formats include the following:
 dd/yy
 MM/dd/yyyy
 yy/MM/dd
 yyyy-MM-dd
 dd-MMM-YY
You can type the date directly in the date box; however it must be typed exactly as per the pre-
defined format.
There are many date boxes in the system, for example, Arrival Date or From Date. The date can be
either a specific date or an as of date.

A specific date is when you need to see what happened on that day. For example, you need to see
which guests have departed 01/01/03.
An 'as of date' is when you need to find out information starting from that date. For example, you
need to read the room rack starting from 09/09/03 through 12/09/03.

Changing the date

The date can be changed by typing a new date or with the use of the calendar.

To type a new date

1. Place the cursor in the Date box.

2. Type the new date in the Date box, in the defined format including separators.
3. Press the Tab key, the date is changed.

To change a date using the calendar

1. Click the drop down arrow next to the Date box.

The calendar appears.

2. Change the month to a previous month or future month by clicking the horizontal arrows
located on the top of the calendar or by pressing the Ctrl + Page Up or Ctrl + Page Down key.

Introduction 15
 3. Place the cursor on the date and click the left mouse button or move the keyboard arrow keys
to locate the date and press Enter, the date is changed.

Customising Fidelio Suite8 Grids

Many of the grids in Fidelio Suite8 may be customized according to the needs of the property.
The customization options available are:
 Display field names - displays a list if the grid column names with their field name and type.
 Customize - opens the customize dialog box so that columns on the grid can be added,
changed or removed.
 Restore Defaults - applies the default settings for this grid.
 Show Defaults - applies the default settings to the current grid view, however, any
customized settings are used the next time the grid is displayed.
 Select Print to print or export the existing grid layout, the possible export formats are ASCII
File, CSV Format, HTML Document or an Excel Document.

Note: The print or export function should be used before changes to

the grid will be saved.

How to display field names

1. Place the cursor in the grid and right-click to display the short-cut menu.

2. Select Display field names .

A list of the column names with their field name and field type is listed.

16 Introduction
 The list can be copied to the clipboard or saved to a file.

3. Click OK to close the list.

How to customize a grid

1. Place the cursor in the grid and right-click to display the short-cut menu.

2. Select Customize to open the customize screen.

Introduction 17
 The fields already used are marked with a green check mark.

3. Click the Pencil button to view or change the column properties.

4. To move a field to the grid, select the field and drag it to the required position.
5. Click the in the top right-hand corner to close the customize screen.
6. A message is displayed asking if you want to store the grid layout.

7. Select Yes to save the changes or No not to save any changes.

How to remove a column from a customized grid

1. Place the cursor in the grid and right-click to display the short-cut menu.

2. Select Customize to open the customize screen.

The fields already used are marked with a green check mark.

18 Introduction
 3. On the grid point to the column to be removed and drag it to the customize screen; yellow
arrows are displayed at each end of the column name.

Once the column has been removed the green check mark is removed from the field name on the
customize screen.

4. Click the in the top right-hand corner to close the customize screen.
5. A message is displayed asking if you want to store the grid layout.

6. Select Yes to save the changes or No not to save any changes.

Column Properties

Field Description
Field name The field name as it is defined in the database table.
Caption The field caption.
Fixed Defines if the column will be fixed to the left side, when scrolling to the right to
view additional fields of the grid. Columns marked as fixed are highlighted grey.

How to create a customised grid view for profile search

Users familiar with the Fidelio Suite8 table structure and fields can create a customised grid view
for the profile search.

This functionality is controlled by the parameter Custom view in Profile Search under
Setup → Configuration → Global Settings → Miscellaneous → Search Screens 2 tab.
To add fields to the Grid Customization dialog box, the view V8_sys_customxcmssearch
has to be amended.
Example: "Adding the financial account long description to the profile
navigator"
The view has to be changed as follows:
CREATE OR REPLACE FORCE VIEW v8_sys_customxcmssearch
(customxcmssearch_xcms_id, zfac_longdesc)
AS SELECT xcms_id customxcmssearch_xcms_id,
(select zfac_longdesc from zfac where zfac_actvalidfrom is not null and zfac_actvaliduntil is null and
xcms.xcms_id=zfac.zfac_xcms_id and rownum=1)
zfac_longdesc
from xcms;
The fields from the custom view are automatically added to the grid.
How to create a customised grid view for reservation search
Users familiar with the Fidelio Suite8 table structure and fields can create a customised grid view
for the reservation navigator.

This functionality is controlled by the parameter Custom view in Res. Navigator under
Setup → Configuration → Global Settings → Miscellaneous → Search Screens 2 tab.
To add fields to the Grid Customization dialog box, the view V8_sys_customxcmssearch
has to be amended.

Introduction 19
 Example: Adding the housekeeping status to the reservation navigator
The view has to be changed as follows:
CREATE OR REPLACE VIEW v8_sys_customressearch
AS SELECT yres_id customressearch_yres_id, yhks_shortdesc HSK_Status
FROM yhks, yrms, ydet,yres
WHERE yhks_id = yrms_yhks_id
AND yrms_id= ydet_yrms_id
and yres_current_ydet_id=ydet_id;
The fields from the custom view are automatically added to the grid.

How to create a customised grid view for booking search

Users familiar with the Fidelio Suite8 table structure and fields can create a customised grid view
for the event booking search.

This functionality is controlled by the parameter Custom view in Booking Search under
Setup → Configuration → Global Settings → Miscellaneous → Search Screens 2 tab.
To add fields to the Grid Customization dialog box, the view V8_sys_customybomsearch
has to be amended, however it must contain the field customybomsearch_ybom_id.
Example: "How to display the function type description"
The view has to be changed as follows:
CREATE OR REPLACE FORCE VIEW V8_SYS_CUSTOMYBOMSEARCH
AS
SELECT
ybom_id customybomsearch_ybom_id,
yfty_longdesc
from
ybom, yfty
where
ybom_yfty_id=yfty_id(+);

Customization functionality is controlled by the user right Edit under Setup → Configuration
→ Users → User Definition → Rights → Miscellaneous → Grid layout Customization.

Print functionality is controlled by the user right Print Grid under Setup → Configuration →
Users → User Definition → Rights → Miscellaneous.

Customising the HTML display

The HTML display may be customized according to the requirements of the property.
The customization options available when placing the cursor on the HTML display and right-
clicking are:

20 Introduction
 Print - prints an exact copy of the HTML display. The print page margins and the actions to take if
the HTML printout is too large for the defined paper size can be defined in the configuration.
Print with Setup - displays the printer options and then print the HTML display.
View source - displays the HTML code; no changes can be made.
Edit template with notepad - opens the relevant *.htm and *.qry in notepad. Users with HTML
programming knowledge can edit these files to meet the requirements of the property.
Edit template with associated application - opens the relevant *.htm and *.qry with the program
associated with these file types. Users with HTML programming knowledge can edit these files to
meet the requirements of the property.
How to use HTML Expressions to customize the HTML display
Properties can configure and store customised html files in the Version 8 directory for htm files.
The files are displayed in Suite8 either by logged in user, user language, customised htm files for
all users or language specific htm files for all users.
The priority Suite8 uses to determine which file to use is in the sequence as listed:
Customised htm file by user initials
To display a customised htm file by user initials, the htm file has to be called
usr_userintials_htmfilename.htm.
Example: For a user with the initials DS the file has to be called usr_ds_quickinfo.htm.
Customised htm file by user language
To display a customised htm file by user language, the htm file has to be called
cust_lang_language short description_quickinfo.htm.
Example: If the language short description is F for French, the user has to select this language
under User Settings → Startup → Language and the file, such as quickinfo.htm has to be called
cust_lang_f_quickinfo.htm.
Customised version for all users
To display a customised version of htm files for all users, the html files have to be called
cust_htmlfilename.htm.
Example: cust_quickinfo.htm.
Customised version by language
To display a customised version by language, the html files have to be called lang_short
description of the language_htmlfile.htm.
Example: lang_f_quickinfo.htm, where f stands for the short description of the language.
If none of these files can be found then the standard htm file is displayed
How to hide or show expressions depending on activated features or license
The following expression can be used to hide for example, Conference Information on the HTM
file when working with the small business edition:
if ({const isBnB})=(1)}{/if}{else} {if {feature Meeting Planner}} Conference {runquery 2}

Customization functionality is controlled by the user right HTML source view and edit under
Setup → Configuration → Users → User Definition → Rights → Miscellaneous.

The print page margins and the actions to take if the HTML printout is too large for the
defined paper size are defined via the option HTML printout under Setup → Configuration →
Global Settings → Miscellaneous → Visual Appearance 4.

Introduction 21
 Manager on Duty
The manager on duty can be displayed at the bottom of Suite8 screen next to the date and the
name of the logged in user.

If this functionality is activate then a manager on duty must always be assigned; a new manager
can be assigned by clicking on the Manager on Duty panel.
To select the manager on duty
1. Click the Manager on Duty panel at the bottom of the screen.

The Select Manager on Duty dialog box is displayed.

2. Select the required Manager on Duty from the list and click OK.

Note: Only logged in users who are designated as a Manager on Duty

can assign a new manager on duty.

The manager on duty functionality is controlled by the parameter Assign Manager on Duty
under Setup → Configuration → Global Settings → Generic → Generic 3 tab.

All relevant users can be designated as a 'Manager on Duty' via the option Manager on Duty
under Setup → Configuration → Users → User Definition.

Favourites
The Favourites shortcut toolbar allows you to keep your most frequently used options right where
you can find them. Your most used options can be added to the Favourites shortcut toolbar where
they are more noticeable and more easily organized to suit your purposes.
To make the most of the Favourites shortcut toolbar, you need to organize the options in it; this can
be done using drag and drop.
In user settings the Favourites shortcut toolbar can be set to be listed first and will then be the
default shortcut toolbar opened when logging on to Fidelio.

Note: The Favourites shortcut toolbar cannot be removed from the

toolbar.

How to add an option to the Favourites shortcut bar

1. Click one of the coloured shortcut toolbars on the left to list the options on that toolbar.
2. Right-click the option that you want to add, and then click Add to Favourites on the shortcut
menu.
The option is now listed on the Favourites shortcut toolbar.
3. Repeat Steps 1 and 2 for each option that you want to add.

22 Introduction
 Note: Options from Web Services cannot be added to the Favourites
shortcut toolbar.

How to delete an option from the Favourites shortcut bar

1. Click the Favourites shortcut toolbar on the left to list the options.
2. Right-click the option that you want to remove, and then click Delete Button on the shortcut
menu.
The option is removed from the Favourites shortcut toolbar.
3. Repeat Steps 1 and 2 for each option that you want to remove.
How to reorganise the options on the Favourites shortcut bar
1. Click the Favourites shortcut toolbar on the left to list the options.
2. Select the option to be moved and then left-click and hold the mouse button while you drag
the option to its new location on the toolbar.
3. Repeat Steps 1 and 2 for each option that you want to move.

On the toolbar the Favourites shortcut bar can be listed first by selecting the option Favourite
buttons on top under Miscellaneous → User Settings → Appearance Tab.

Security
As of Version 8.9.5.1 all Fidelio Suite8 program deliveries are signed with a Suite8 Certificate.
This integrity validation of the executable's and DLL's has been implemented in order to prevent
manipulation of the Fidelio Suite8 Program Deliveries.

In the case that a file has been tampered with then an error message is displayed when Fidelio
Suite8 is started:

Introduction 23
 Logging off, Exiting Fidelio Suite8 and Locking the Station
The windows menu consists of the following options:
Close All - closes all open screens and dialog boxes
Lock Station - locks the workstation
Logout - closes all open screens and logs off Fidelio Suite8
Exit Application - closes all open screens and exits the application

Options Description
Close All Click the Windows menu and the option Close all.
All open screens and dialog boxes are closed.
Lock Station Click the Windows menu and the option Lock Station.
All open screens and dialog boxes are closed and the Login screen appears. A
new user can now login.
Logout 1. Click the Windows menu and the option Logout
All open screens and dialog boxes are closed and the Login screen appears. A
new user can now login.
2. To close the application completely click Cancel.
Fidelio Suite8 is closed and the desktop appears.
Exit Click the Windows menu and the option Exit Application.
Application
Fidelio Suite8 is closed and the desktop appears.

Lock Station - the open screens and dialog boxes from the user who locked the station will not
be closed if the parameter Leave opened screen on Switch User is selected under Setup →
Configuration → Global Settings → Generic → Generic 3 tab.

24 Introduction
 2 Leisure
Integrated Leisure Module
The integrated leisure module is activated with the license code Leisure Module, the following
functionality is available via the Leisure drop down module:
Leisure Booking List
From the Leisure Booking List, the plan schedule can be accessed.
Opening the booking edit screen switches to the Leisure system and allows modification and
viewing all details for the leisure booking
Posting Functionality resides in Suite8, no additional interface is needed. The leisure booking
charges are posted to the guest’s room using posting functionality in Suite8.
Full Leisure Module using the Leisure Interface
When using the full Leisure Module, the license code for the Leisure Module has to be activated
and the flag: Use Leisure Interface under Global Settings → Interface 3 tab selected. The Leisure
Interface is configured under this option, please refer to the section Global Settings in this
document. The following functionality is available:
Full Leisure Module
The communication and posting functionality is performed via FIAS Interface.
Whenever updates are made to Profiles or Reservations linked to leisure bookings a notification is
triggered to the Leisure System.

Accessing Leisure
The Fidelio Suite8 Leisure module integrates with the Spa Wellness Software BellaVita. BellaVita
software maintains the multiple leisure facilities a property might offer, including sports or
wellness treatments such as massages or facials. With BellaVita both the resources and the leisure
bookings can be maintained and scheduled.
From Fidelio Suite8, leisure bookings can be listed, edited, created, deleted, scheduled and posted.
When selecting a booking from the Leisure drop-down menu, BellaVita is opened so that Offers,
Employees, Schedules and all Leisure bookings can be maintained.

Note: The view BV ForeignGuest used with the V8 Leisure Module

and BellaVita installation is updated if a profile is changed. This view
is read by the BellaVita Module.

Leisure Booking Options

Search - activates the search for leisure bookings according to the entered criteria.
Reset Filter - resets the search criteria.
Edit Profile - via this option any details related to the profile can be viewed or changed.
Edit Reservation - via this option any details related to the reservation can be viewed or changed.
New - via this option a new leisure booking can be created in BellaVita.
Edit - this option switches to BellaVita and opens the booking edit screen of the selected leisure
booking. All details related to the leisure booking can be viewed and/or edited.
Post - via this option the leisure booking charge from BellaVita can be posted to the guest's
room/checked in guest. Posting functionality resides in V8 so no additional interface is needed to
post to PMS. Posted leisure charges are indicated with a cross in the field Posted, when viewing
leisure bookings.
Search Profile - opens Profile Search from the Leisure Booking List; this offers all profile options,
such as creating a new profile or selecting an existing profile.
 How to access Leisure
Click the Leisure menu and select View Bookings or press Ctrl + Shift + L.
The Leisure Booking List dialog box appears.

How to search for leisure bookings

1. Click the Leisure menu and select View Bookings or press Ctrl + Shift + L.

The Leisure Booking List dialog box appears.

2. In the Facility box select a leisure facility from the drop down list.
3. Type the date required in the Date box or click the drop down arrow and select a date from the
calendar.
4. In the Booking # box enter the BellaVita leisure booking number to limit the search to a
specific booking.
5. Type the guest's last name in the Last Name box.
6. Type the guest's first name in the First Name box.
7. Type the description of the leisure booking in the Description box, for example entering
'Tennis' will list all guests booked for a tennis lesson.
8. In the Reservation ID box enter the reservation ID number in order to limit the search to a
specific reservation ID.
9. Select the option Include History to include historical leisure bookings in the search.
10. If the option Only Problematic is selected, then only problematic leisure bookings are listed.

26 Leisure
 11. Select the option Needs to be posted to list only leisure bookings which have not yet been
posted.

12. If the option Include Inactive is selected, then inactive leisure bookings are also listed.

Click Search, all leisure bookings meeting the entered search criteria are listed.
To clear the search text click Reset filter.
Leisure Booking Search Criteria

Fill this field With this information

Facility From the drop-down list select one of the facility names. Only the selected facility
will be displayed when the search is activated.
Date Enter the date for which to search for leisure bookings.
Booking # Enter the leisure activity booking number from BellaVita.
Include History Select this check box to include historical leisure booking records.
Need to be posted Select this check box to display only leisure bookings which have not yet been
posted. This option allows the user to easily see which leisure bookings need to be
posted.
Only Problematic Select this check box to display only problematic leisure bookings.
Include Inactive Select this check box to include inactive leisure booking records.
Last Name Enter the guest's last name.
First Name Enter the guest's first name.
Description Enter the description of the leisure activity, for example entering 'Tennis' will list all
guests booked for a tennis lesson.
Reservation ID Enter the ID number of the reservation.

Note: Leisure booking functionality requires an additional license

code.

Leisure booking posting functionality is controlled by the user right Post under Setup →
Configuration → Users → User Definition → Rights → Cashiering.

Leisure 27
 Editing a leisure booking
How to edit a leisure booking
1. Click the Leisure menu and select View Bookings or press Ctrl + Shift + L.
The Leisure Booking List dialog box appears.
2. Search for and locate the booking to be edited.
3. Click Edit.
Suite8 Leisure is opened and the selected leisure booking is displayed.

4. Make any required changes and click OK to save.

The leisure booking is closed and the Leisure Booking List dialog box is displayed.
5. Click Search to update the list.

Posting a leisure booking charge

Posting functionality resides in Suite8 and charges for leisure bookings are posted to the guest's
room.
No additional interface is needed to post to the PMS.
The billing window is opened, and the leisure booking can be posted. Posted leisure charges are
indicated with a cross in the field Posted, when viewing leisure bookings.

How to post a leisure booking charge

1. Click the Leisure menu and select View Bookings or press Ctrl + Shift + L.
The Leisure Booking List dialog box appears.
2. The check box Need to be posted can be selected to display all leisure bookings which have
not yet been posted.
3. Search for and locate the booking to be posted. Multiple leisure bookings can be selected from
the list using the Ctrl button and left mouse click.
4. Click Post.
The cashier login and password screen is displayed.

28 Leisure
 5. After logging in, the Price update dialog box is displayed; make any changes necessary and
click OK.

6. the charge is posted automatically and the leisure booking marked with a cross in the Posted
column.

Note: Leisure postings can be performed directly from the leisure

module to a financial account for guests with a rebate card linked and
checked in financial account.

Leisure 29
 3 Suite8 Configuration
Trouble Shooting
Listed below are helpful hints and solutions for troubleshooting the installation of the integrated
leisure module as well as scenarios for possible software problems.
Troubleshooting Guide

Symptom/Problem Probable Cause Solution/Action

The online installation Possibly the internet connection is not stable, Continue with the
and the download offline installation.
stops without error or
warning message.

When a Leisure The charge type may not be linked to the offer. Check in the master data
posting should be that the charge type is
booked, Suite8 linked to the offer and
prompts the message: that it is linked as
No department code standard charge type,
No languages are The Leisure Booking Service is not running. If the problem persists
displayed for selection and the language can
An incorrect Server URL address entered on the Global
in the drop-down box not be selected on the
Settings → Interface 4 tab.
when configuring server, try if it works on
leisure on the Global If it is http://localhost:8195/IBookings?wsdl another workstation, the
Settings → Interface 4 then change this to: port 8153 is blocked on
tab. http://[servername]:8195/IBookings?wsdl the server. In this case
For versions 8.9 and above use : you can continue the
configuration but leisure
http://[servername]:9090/bvserver/services/IBookings
will not be available on
server later on.
When opening Leisure This issue is resolved
from the Suite8 drop since version 8.7.4.0 of
down menu, the Suite8.
following message is
displayed:
Can't establish
connection with GUI
Web Service

The view for the Incorrect Oracle rights Oracle rights - make
reports can not be sure that all grant
created. permissions have been
granted.
 4 Leisure Configuration
Reports
To run the leisure reports, the view: V8_Rep_Lei_Infos has to be executed on the Suite8 database,
this can be done using TOAD.
In Suite8 under Miscellaneous → Reports, the following reports can be added:
FCR_LEI_4951_Bookings.rpt
FCR_LEI_4952_Bookings_Group.rpt
FCR_LEI_4953_User_schedule.rpt
FCR_LEI_4954_Facility_schedule.rpt
FCR_LEI_4955_Treatments_Forecast.rpt
FCR_LEI_4582_Summary_Article_DMY.rpt
CUBE_V8_rep_leisure_statistics.xml

The reports, parameter info and view are available on the MICROS-Fidelio FTP server in the
directory /S8Leisure/S8Leisure_reports.zip

If you run Leisure in a different language, the tresource.DESCRIPTION_EN Facilityname has

to be changed.

Mobile Reports
Suite8 Leisure reports are also available on Suite8 mobile reports:
 5 Index

A
Accelerator keys ......................................... 9

B
Blue drill down arrow ................................... 8

C
Changing the date
Typing a new date ................................. 15
Using the calendar................................. 15
Customising the HTML Display ................. 20

D
Date field
Changing a date using the calendar ....... 15
Control Panel Windows Regional
Settings/Options .................................... 15
Typing a new date ................................. 15

E
Editing a leisure booking ........................... 28

H
HTML
Change the HTML display ..................... 10
Collapse HTML Tree.............................. 10
Expand HTML Tree ............................... 10
View HTML display ................................ 10
HTML View ............................................... 10

L
Leisure
Accessing .............................................. 25
Editing a leisure booking ........................ 28
Posting a leisure booking charge ........... 28
Searching for a leisure booking .............. 25
Logging In ................................................... 7

N
Navigation keys
Accelerator keys ...................................... 9
Quick keys............................................. 13
Shortcut keys........................................... 9

P
Posting a leisure booking charge ............... 28

Q
Quick keys ................................................ 13

S
Shortcut keys .............................................. 9

Index 35
36 Index