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    LBC Express

    Uploaded by

    Armae Agudulo
    The document analyzes the vision and mission statements of LBC. The vision statement aims for LBC to be the delivery solutions provider of choice in the Philippines by 2020 through total customer experience. The mission statement seeks to link and bridge customers through their network and innovate new solutions to provide faster, easier, and more cost-effective delivery. Both statements are found to be clear, concise, inspirational and aspirational in conveying LBC's goals to better serve customers.

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    LBC Express

    Uploaded by

    Armae Agudulo
    1K views3 pages
    The document analyzes the vision and mission statements of LBC. The vision statement aims for LBC to be the delivery solutions provider of choice in the Philippines by 2020 through total customer experience. The mission statement seeks to link and bridge customers through their network and innovate new solutions to provide faster, easier, and more cost-effective delivery. Both statements are found to be clear, concise, inspirational and aspirational in conveying LBC's goals to better serve customers.

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    Company Analysis

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    The document analyzes the vision and mission statements of LBC. The vision statement aims for LBC to be the delivery solutions provider of choice in the Philippines by 2020 through total customer experience. The mission statement seeks to link and bridge customers through their network and innovate new solutions to provide faster, easier, and more cost-effective delivery. Both statements are found to be clear, concise, inspirational and aspirational in conveying LBC's goals to better serve customers.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    1K views3 pages

    LBC Express

    Uploaded by

    Armae Agudulo
    The document analyzes the vision and mission statements of LBC. The vision statement aims for LBC to be the delivery solutions provider of choice in the Philippines by 2020 through total customer experience. The mission statement seeks to link and bridge customers through their network and innovate new solutions to provide faster, easier, and more cost-effective delivery. Both statements are found to be clear, concise, inspirational and aspirational in conveying LBC's goals to better serve customers.

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    COMPANY ANALYSIS

    Vision Statement

    “By 2020, LBC shall be the access and delivery solutions provider of choice,

    professionally and technologically equipped to serve Filipino families and business

    entities through total customer experience.”

    Evaluation of Vision Statement

    Parameter Yes/No Why?


    Does it clearly answer Yes. LBC states that their goal is to be

    the question: What do the access and delivery solutions

    we want to become? provider of choice, professionally

    and technologically equipped to

    serve Filipino families and

    business entities through total

    customer experience.
    Is it concise enough yet Yes. LBC vision statement is short, but

    inspirational? it delivers the message that they

    want to convey. And it already

    states that their goal is to serve

    Filipino families and business

    entities through total customer

    experience.
    Is it aspirational? Yes. LBC vision statement states that
    their goal is to serve Filipino

    families and business entities

    through total customer experience.

    Mission Statement

    “Linking and bridging customers through our network and innovating new solutions

    to provide faster, easier, and more cost-effective delivery solutions.”

    Evaluation of Mission Statement

    Component Yes/No Evaluation


    Customers Yes LBC mission statement states

    about linking and bridging

    customers through their network.


    Products & Services Yes LBC aims to innovate new

    solutions to provide faster, easier,

    and more cost-effective delivery

    solutions.
    Markets No N/A
    Technology Yes LBC aims to innovate new

    solutions to provide faster, easier,

    and more cost-effective delivery

    solutions.
    Concern for Survival No N/A
    Philosophy Yes LBC aims on linking and bridging

    customers through their network


    and innovating new solutions to

    provide faster, easier, and more

    cost-effective delivery solutions.

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