Module 2 - ED - 14MBA26
Module 2 - ED - 14MBA26
Module 2 - ED - 14MBA26
Module 3: (8 Hours)
Business Planning Process: Meaning of business plan, Business plan process,
Advantages of business planning, Marketing plan, Production /operations plan,
Organization plan, financial plan, and final project report with feasibility study,
preparing a model project report for starting a new venture.
BUSINESS PLAN
The business plan process is simply the steps you go through and actions you take when
producing a business plan. In effect, it describes how you produce your business plan.
While most people focus on the ‘final output’, i.e. the business plan itself,
the business planning process is extremely important for entrepreneurs.
1. Idea generation: is the first step in the business planning process. This step
differentiates entrepreneur from usual business. An entrepreneur may come up with
new business idea or may bring in value addition to existing product in the market.
Sources of new idea for entrepreneurs are :
o Consumers/ customers
o Existing companies
o Research and development
o Employees
o Dealers, retailers
2. Environmental scanning: once the entrepreneur is through the idea generation stage,
next entrepreneur is required to conduct environmental scanning which includes
analyzing external and internal environment that affects business idea.
1. External environment comprises of:
o Socio cultural factor: it gives brief overview about the culture and tradition
existing in society. It is comprised of values and beliefs of people which
determine the acceptance of product by customer in the market. Family,
education institution, religion affects business.
o A Company, Which Got Benefit Due to Social Environment McDonalds Strategy of
McDonalds in India, which made them Benefit in Social
Environment of India.
o McDonalds Made segment according to Demographic Factor in the Society of
India.
o McDonalds made their food according to Religion in India.
o Technological factor: it assesses various technological options available to
convert an idea to product. It also provides a brief overview about
technological updating in the organization.
o Economic factor: it assesses the status of the society in terms of economic
development, per capita income, national income, consumption pattern in
the business.
o Demographic factor: it assesses the population pattern of given geographic
area. This includes gender, age profile, distribution etc.
o Government factor: it assesses the various legislation, policies, incentives
formulated for particular industry. Flexibility of these rules determine ease for
entrepreneur in terms of opening venture in particular area.
2. Internal environment:
o Raw material: it refers to in terms of availability of raw material required for
the process of production. If the material availability is at distance place and is
very expensive then entrepreneur should give second thought to the same.
MARKETING PLAN
Market plan refers to plan that describes market condition and strategy related to
how products and services will be distributed, priced and promoted in market.
Market plan describes the 4Ps of Marketing.
Product: Describes in terms of brand name, design and package of the product
Price: Describes in terms of pricing of the product, compared to competitors.
Explains as low, high or reasonable.
Place: Describes about the distribution of products to customer, retailers, and
wholesalers.
Promotion: advertise the product to reach mass customers, which creates the
awareness among the customers.
Components of Marketing:
1. Sales: Up sales and cross sales
2. Market: Price, Promote and Distribute
3. Account and Contact management: Customer database
4. Customer Service: Describes the customer service after sales.
INDUSTRY ANALYSIS: prior to preparation of market plan entrepreneur are required to
conduct industry analysis section of the business plan. Industry analysis provides
information about national and local market that affection marketing operation of
company. Industry analysis also involves collecting information about competitors
which is available in form of secondary data by news papers, article, websites,
catalogs, promotions, interview with distributors, customers etc.
Defining the purpose or objective: it refers to entrepreneur should be clear about
the purpose of doing market research. Identify the sources through which required
data will be collected, whether required data will be from primary or secondary
source of information.
Gathering data from secondary sources: secondary source of information refers
to data available about competitor’s strategy and their position in the market.
Required information on competitors is available through magazines, news papers,
libraries etc.
Gathering information from primary source: primary data required for market
research is collected through methods such as observation, networking,
interviewing, focus group, exhibition etc.
Analyzing and interpreting results: results should be evaluated and
interpreted depending on the objective of research process. Summarizing results
will provide in preliminary insights about competitors market position and their
image in competitive environment.
o It should provide strategy for accomplishing the company mission and goal.
o It must provide for the use of existing resources and allocation of all equipment,
financial resources, and human resources in company.
o It should provide for continuity so that each annual marketing plan can successfully
meet long term goals and objectives of company.
o It should be simple and specific in nature so as to provide appropriate road may in
terms of planning market strategy for company.
o It should focus on criteria to be evaluated to assess market success of the company.
MARKET PLAN
MARKET STRATEGY
3. Considering strength and weakness: strength of business refers to core areas which
company is specialized in which may be abundance experience of company in similar area
of business and weakness may be in terms of production capability, or layout which
permits limited space for equipment and operation.
4. Establishing goals and objectives: marketing goals of the company should be clear and
specific in nature as it has to clearly indicate about nature of product, target customers,
sales promotion, advertising support etc.
5. Defining market strategy and action program: it refers to specific activities
outlined to meet the venture, business plan objectives and goals.
1. Product and service: indicates description of product or service to be
marketed in the new venture.
2. Pricing: refers to price to be charged for product in market before which
company is required to consider various aspects such as cost, margin,
competition etc.
3. Distribution: refers to means through which product will be made available to
customer in market which involves decision relating to nature of product,
distribution channel, middlemen etc.
4. Promotion: refers to various channels through which entrepreneur will
advertise company product to customers in market.
6. Marketing strategy: it involves understanding the nature of product and
accordingly planning in for marketing product. Entrepreneur may market consumer
product directly to customers while manufacturing products are to be sold to business
than customers in market. Dell computers market its products both to customers as well as
business people.
7. Budgeting marketing strategy: after drafting marketing plan entrepreneur is
required to estimate total expenses to be incurred in process of implementing market
plan. Expense of marketing plan should be in line with planned expense of entrepreneur.
PRODUCTION PLAN
Production plan is the process of converting the input into output through a
conversion process. The inputs are in the form of land, labour, raw material,
machinery, capital and information. Transformation takes place through machinery
in manufacturing unit and through employee’s skills in service sector.
Material Requirement Planning: Material requirements planning (MRP) is a
production planning, Scheduling and inventory control system.
Production Schedule: Scheduling is the process of arranging, controlling and
optimizing work and workloads in a production process or manufacturing
process.
Inventory Control: Inventory Control is the supervision of supply, storage
and accessibility of items in order to ensure an adequate supply without
excessive oversupply.
Capacity Planning: Refers to the amount of output that can be produced within a
specified period.
1. Determination of Requirements:
st
The 1 activity in Production Planning is the determination of the requirements for the
planning horizon. Demand forecasting plays an important role. Managers thus need to be
aware of the various factors that would affect the accuracy of the demand and sales
forecast.
There are company factors that could influence the level of demand for the firm's products.
These internal factors include the company's marketing effort; the product design itself; the
strategies to improve customer service; and the quality and price of the product.
There are also external factors or marketplace factors that significantly affect demand such
as the level of competition or possible reaction by competitors to a firm's business
strategy; the perception of consumers about the products and the consumer behavior as
affected by their socio-demographic profile.
2. How to Meet the Requirements
The next major activity involves the identification of the alternatives that the firm may
employ to meet production forecasts as well as the constraints and costs involved.
Identify the most appropriate plan that meets aggregate demand at the lowest operating
cost once the most appropriate plan has been selected, then the firm evaluates the plan and
later on finalizes it for implementation. For more efficient and effective planning process,
the formation of a production planning team composed of managers from manufacturing,
marketing, purchasing and finance, is recommended.
To be able to perform the aggregate planning process, the inputs required are collected
such as material, machines, layout structure, design, and people.
There are three basic production planning strategies that the company can choose from to
address demand fluctuations. These are the (1) Chase Demand strategy, (2) Level
Production strategy, and the (3) Mixed Strategy.
1 Chase Demand Matches the production rate to the order or demand rate
Strategy through the hiring and firing of employees as the order
rate varies
2 Level Production Maintains a stable workforce working at a constant
Strategy production rate with the shortages and surpluses being
absorbed by any of the following: • Changing the
inventory levels • Allow order backlogs
3 Mixed Strategy The strategies here could include combination of any of
the following: • Having a stable workforce but employ
variable work hours (e.g., increase no. of shifts, flexible
work schedules or overtime) • Subcontracting /
outsourcing
BOARD OF ADVISORS
Others form:
Distribution of profit and loss: profit of the firm may be shared as per the
terms and conditions agreed by the members of business, loss or liability of
individual depends on nature of business agreement of partner with the
business.
3. Tax attributes for forms of business: tax advantage and disadvantage will vary in
accordance with form of business. In proprietorship and partnership profit and loss of
business is considered same as that of individual as in corporation as business is
treated as separate entity tax is laid on business and earning of individual separately.
6. Role of board of directors: board of directors in the company are required to review
operating and capital budget, developing long term strategic plan for growth and
expansion, supporting day to day activities, resolving conflicts among owners or
shareholders, ensure proper use of assets, developing network source of information
for entrepreneurs.
7. Board of advisors and organization: board of advisors are not permanent
employees of the company. They are set of expertise who guides business in terms of
management and technical issues in company.
FINANCIAL PLAN
1. Cover page: page of the project report should contain the title of the project, name,
address so that the readers of the report can easily contact entrepreneur relating to
queries of report.
2. Table of contents: table of content are compiled after the main body of the project
report is finalized. Topics covered in the project report along with the page number
should be mentioned in the project report.
3. Executive summary: should be written after the completion of project report as it
gives brief gist of project. Length of the executive summary should not exceed more
than two pages.
4. Company information and industry: here they should explain the ownership form of
the company, which should contain the reason for venturing into the proposed business
plan, how you plan to satisfy the needs and expectation of the potential customers and
existing competitors in industry. It should also include SWOT analysis of company.
5. Technical plan: in this part of the report the key aspect analyzed during the technical
feasibility of the report should be highlighted. The choice of the product and service to
be offered should be justified. Report should be able to explain how the product of the
company is creative and innovative from the existing product in the market.
6. Marketing plan: this aspect of the product should focus on the industry and market
feasibility conducted at earlier stage. It should describe about the pricing policy,
findings of market research, how large is the market for the product to be offered by
the company, details about marketing strategy adopted by the company to promote
the product, target Customers Company is focusing on.
7. Operations plan: it describes about the manufacturing and service delivery process
to be utilized for production of chosen product and service. It should explain about the
innovation brought in the process of production which makes it better when
compared to existing competitors. It should also focus on the location, availability of
resources required for production.
8. Organizational plan: it gives information about the management team who are part
of the company. It focuses on the management and technical skills possessed by the
employees in company and how it will prove to be beneficial for the work process to
be carried in the company. It should highlight as though why even after possessing
such efficient skills they preferred joining your organization.
9. Project timeline: this chapter explain about the network diagram which explains
about the time duration required for the project. Diagram explains about the various
activities in the project, which are sequentially organized and the time duration
required for the execution of the project is arrived by estimating time required for
completion of every activity for the formation and later process of the company.
10. Critical risk and assumption: it explain about the various assumption made during
the formation of the company E.g. rather then considering the previous sales
forecast for similar product to be offered by the company, the organization may
have gone in for expert advice, there may be various risks related to the product
and kind of service company is planning to offer in the market all these details
should be highlighted in this part of the report.
11. Social plan: it explains about how company project will benefit the society. It should
highlight how company will generate employment opportunities, lead to skill
development of local people, provision of goods and services to be provided to the
local people, utilization of local resources etc. It should also include various help
provided by the financial agencies and government to start SSI in country.
12. Exit strategy: this is the negative aspect of the business but the company should
explain how they would close down the business if the company is not able to earn
the expected profitability, the investors will be keen to know as though how their
investment can be recovered in such situation.
13. Financial plan: it is important part of the report which will contain brief content all
the sections with numbers in monetary terms. It explain about the financial
composition of the company, various sources through which company has raised
required finance, total expenditure incurred by the company which will be effectively
explained through the means of break even analysis and ratio analysis in the company
financial report.
14. Conclusion: this summarizes the key aspect of the report in concise manner. It should
end the report on a positive note so that the readers develop positive image about the
report.
15. Appendices: it contains conclusion part of the report and supplement data which is
important part for the report but cannot be included in the initial topics of the report.
NETWORK ANALYSIS:
Network is a set of symbols connected with each other with a sequential relationship
with each step making the completion of a project/event. A business plan or any project
contains various activities. Any delay in any activity will affect the other activities,
project is delayed, and costs will go up leading to reduced profit.
A number of networking techniques have been developed for project scheduling. They
are:
1. Programme evaluation and Review techniques (PERT)
2. Critical path method
Critical path method: it is method through which entrepreneur can evaluate time period
required for completion of activity depending on their past experience. Critical path is
defined as longest duration path between the first and last nodes of the project.
The process to make changes in the current system in order to achieve new effective
system. The feasibility study includes complete initial analysis of all related system.
Therefore the study must be conducted in a manner that will reflect the economic as well
as technical feasibility of the system proposal.
1. ECONOMIC FEASIBILITY:
Economic feasibility is the most frequently used method for evaluating the effectiveness of
the candidate system that is proposed system, more commonly used as cost/benefit
analysis. The procedure is to determine the benefit and savings that are expected from the
candidate system and compare them with the cost, if the benefit over weight cost then the
decision is made to design and implement the system, otherwise further justification in the
proposed system will have it be made, if it has chance to improve. Cost estimate for a
system we consider several elements. Hardware, Personnel, Facility, Operation, Supply cost
etc.
8. MARKET FEASIBILITY
Market Feasibility takes into account the importance of the business in the selected area.
9. RESOURCE FEASIBILITY –
This involves questions such as how much time is available to build the new system, when
it can be built, whether it interferes with normal business operations, type and amount of
resources required, dependencies, etc. Contingency and mitigation plans should also be
stated here.
Availability of raw materials: The study of availability of raw materials, sources of
supply, alternate sources, its quality and specifications cost etc., are to be studied.
12. CULTURAL FEASIBILITY: In this stage, the project's alternatives are evaluated for
their impact on the local and general culture. For example, environmental factors need
to be considered and these factors are to be well known. Further an enterprise's own
culture can clash with the results of the project.
13. SOCIAL FEASIBILITY STUDY
Social feasibility study is important in the social environment.
Location: The location is in such a place that it should not have objection from the
neighbours.
Social problem: The enterprise should not create any nuisance to the public.
Pollution: There should not have any sort of noise or other pollution
objectionable society. Suitable measures are to be taken for controlling
pollution.
Other problem: Any other problems related to the society and people are to be
studied.
PROJECT – MEANING
A project is a venture/step by step activities undertaken by a person for a specified
period of time for some specific result or outcome.
A project in business and science is a collaborative enterprise, frequently involving
research or design that is carefully planned to achieve a particular aim.
ERRORS IN BUSINESS PLAN FORMULATION: REASON FOR FAILURE OF BUSINESS
PLAN
1. Market Study: A neglected task
Deals with quantifiable variables which need to be very specific in carrying out the
survey process
2. Outdated financial report and industry comparison: some project report consists of
outdated financial data, and industry information in terms of companies whose
products are no way related to present products to be offered by the company.
5. Avoiding the mention of potential threats and internal weakness: a feel good
report may not always work in eyes of investors as they like to evaluate critically in
terms of its threats and weakness, so rather than giving more scope for investors to
evaluate on the same it is better for the entrepreneur to mention about weakness and
threats in report on his own.
6. Incorporating financial information without knowing its full implication: while
including financial information in the report entrepreneur takes help of
experts after understanding all its implications, if the entrepreneur just includes the
information and not in position to explain relevance of these concept then it creates
doubt in the minds of investors about entrepreneur understanding about the report.