sp4800Guide.

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Epson Stylus Pro 4800

®

PRINTER GUIDE
sp4800Guide.book Page 2 Tuesday, March 7, 2006 3:49 PM

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of Seiko Epson Corporation. The information contained herein is designed only for use with
these Epson printers. Epson is not responsible for any use of this information as applied to other printers.

Trademarks
Epson, Epson Stylus, Epson ESC/P, and MicroWeave are registered trademarks of Seiko Epson Corporation.
PhotoEnhance, UltraSmooth, and Epson UltraChromeK3 are trademarks, and Epson Preferred and Epson Store
are service marks, of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of
their respective owners. Epson disclaims any and all rights in those marks.
The ENERGY STAR emblem does not represent EPA endorsement of any product or service.

Legal Notices
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of
this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to
strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or
any consumable products other than those designated as Original Epson Products or Epson Approved Products by
Seiko Epson Corporation.

Printed on recycled paper.

© 2006 Epson America, Inc. 1/06 CPD-19586R1

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FCC Compliance Statement

For United States Users

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio or television
reception. However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause interference to radio and television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification of this device and may cause interference levels which exceed the limits established by the FCC for
this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this
device. If this equipment has more than one interface connector, do not leave cables connected to unused
interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to
operate the equipment.

For Canadian Users

This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

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Contents Introduction
Warnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . . . . . . . . . . . 9
Options and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Where To Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Macintosh System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Windows System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Ink Cartridge Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . 15

1 Setting Up the Printer

Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Setting Up and Plugging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Installing Ink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Connecting to Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Connecting to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Installing the Software for Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Adding the Printer in Mac OS X 10.4.x . . . . . . . . . . . . . . . . . . . . . 26
Adding the Printer in Mac OS X 10.3.x . . . . . . . . . . . . . . . . . . . . . 28
Installing the Software for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Updating Your Printer Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Downloading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Updating the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

2 Handling Paper and Other Media

Selecting Media for Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Guidelines for Using Epson Media . . . . . . . . . . . . . . . . . . . . . . . . . 36
Using Cut Sheet Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Cut Sheet Paper Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Loading Paper in the Paper Tray . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Using the Front Manual Feed Slot . . . . . . . . . . . . . . . . . . . . . . . . . 44
Using the Top Manual Feed Slot . . . . . . . . . . . . . . . . . . . . . . . . . . 47
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Contents | 6

Using Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Roll Paper Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Loading the Paper onto the Spindle . . . . . . . . . . . . . . . . . . . . . . . . 49
Placing the Paper in the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Removing Paper from the Spindle . . . . . . . . . . . . . . . . . . . . . . . . . 54
Switching Between 2-Inch and 3-Inch Roll Paper . . . . . . . . . . . . . 54
Cutting Paper Manually with the Built-in Cutter . . . . . . . . . . . . . . 55
Printing Trim Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Adjusting the Platen Gap for Thick or Thin Paper . . . . . . . . . . . . . 56
Optimizing the Settings for Your Paper . . . . . . . . . . . . . . . . . . . . . . . . 57
Creating Paper Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Selecting Paper Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

3 Printing with Epson Drivers for Macintosh

Choosing Page Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Choosing Color Management and Paper Configuration Options . . . . . 69
Choosing Roll Paper Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Borderless Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Creating a Custom Preset and Printing . . . . . . . . . . . . . . . . . . . . . . . . . 74
Choosing Advanced Black and White Photo Settings . . . . . . . . . . . . . . 75
Monitoring Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Checking Ink Levels and Maintenance Tank . . . . . . . . . . . . . . . . . . . . 78

4 Printing with Epson Drivers for Windows

Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Choosing Paper and Layout Options . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Choosing Cut Sheet Paper Options . . . . . . . . . . . . . . . . . . . . . . . . 85
Choosing Roll Paper Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Borderless Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Choosing Layout Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Choosing Advanced Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Choosing Advanced Black and White Photo Settings . . . . . . . . . . . 94
Managing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Using the Progress Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Setting Monitoring Preferences and Optimizing Print Speed . . . . . 98

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Contents | 7

5 Maintaining and Transporting the Printer

Checking Printer Status and Part Life . . . . . . . . . . . . . . . . . . . . . . . . 102
Printing Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Viewing Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Checking and Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . 104
Running a Power Cleaning Cycle . . . . . . . . . . . . . . . . . . . . . . . . . 106
Aligning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Changing the Black Ink Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Draining the Old Ink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Installing the New Black Ink Cartridge . . . . . . . . . . . . . . . . . . . . 115
Updating the Printer Driver Information . . . . . . . . . . . . . . . . . . . 116
Performing Additional Maintenance Tasks . . . . . . . . . . . . . . . . . . . . . 116
Changing the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Using the Maintenance Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Replacing the Paper Cutter Blade . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Replacing the Maintenance Tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Transporting or Storing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Preparing the Printer for Shipment . . . . . . . . . . . . . . . . . . . . . . . 124
Setting Up the Printer After Transportation . . . . . . . . . . . . . . . . . 125
Uninstalling and Reinstalling the Printer Driver . . . . . . . . . . . . . . . . . 126
Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Removing the Optional Print Server Card . . . . . . . . . . . . . . . . . . . . . 127

6 Solving Problems
Diagnosing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Checking Error Messages and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Improving Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Solving Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Solving Miscellaneous Printing Problems . . . . . . . . . . . . . . . . . . . . . . 139
Solving Paper Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Clearing Roll Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Clearing Paper Tray Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Clearing Paper Jams from the Manual Feed Slots . . . . . . . . . . . . . 146

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Contents | 8

A Specifications
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150
Printer Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Safety Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Cut Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

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Introduction This Printer Guide provides important information on setting up and using
your printer, selecting paper, and replacing ink cartridges. It also tells you
how to maintain your printer to keep it working at its best, and provides
troubleshooting tips in case you have a problem.

For additional information, see the following:

• The Quick Reference Guide provides a handy summary of procedures for
daily use and printer maintenance—loading paper, replacing ink
cartridges and other components, checking and aligning the print head,
and understanding error messages. Attach it to your printer for easy
reference.
• The electronic Reference Guide on the CD-ROM provides additional
information about the printer, drivers, and utility software. You can read
the guide using a web browser, such as SafariTM 1.0 or later, Mozilla
FireFox 1.0 or later, or Netscape® Navigator® or Microsoft® Internet
Explorer, versions 4.0 or later.

Warnings, Cautions, Notes, and Tips

These symbols are used in this book:

WARNINGS must be followed carefully to avoid bodily injury.

Cautions must be observed to avoid damage to your equipment.

Notes contain important information about your printer.

Tips contain additional hints on how to get the most out of your printer.

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10 | Introduction

Tip: Check the Epson Pro Options and Accessories

Graphics web site at
http://prographics.epson. Your Epson Stylus® Pro 4800 offers these optional upgrades and accessories:
com for accessories and
options that are currently Optional equipment and software
available.
Option Part number
Epson Stylus Pro 4800 Printer Cabinet Stand C4800STAND
™
Internal 10/100 BaseTX (Ethernet ) Type-B Print Server C12C824052
(interface card)*
Paper Roller Spindle (Normal Tension) — 2- or 3-inch C12C811171
Paper Roller Spindle (High Tension) — 2- or 3-inch C12C811191
One-year extended warranty EPP48B1
Two-year extended warranty EPP48B2

* See Appendix A for details.

In addition, you can order these user-replaceable items:

Consumables and user-replaceable parts
Part Part number
Replacement Ink Maintenance Tank* C12C890191
Replacement Printer Cutter Blade** C12C815291
Ink Cartridges See page 110 for a
complete listing.

* See page 121 for details.

** Replaces the blade for the printer’s built-in cutter (see page 118).

You can purchase genuine Epson® ink and paper from an authorized Epson
reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766).
In the U.S., you can also purchase online at www.epsonstore.com. In
Canada, you can also purchase at www.epson.ca or 800-807-7766.

Where To Get Help

Epson provides technical support and information on the installation,
configuration, and operation of professional printing products through the
Epson Preferred Protection Plan. Dial (888) 377-6611, 6 AM to 6 PM,
SM

Pacific Time, Monday through Friday. Support hours and days are subject
to change without notice.
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Introduction | 11

Tip: If you experience Before you call, make sure you have your Unit ID number, which is
difficulty with the included with the Epson Preferred Protection Plan information that came
toll-free line or your with your printer. You’ll also need your printer serial number and proof of
Unit ID number, call
(562) 276-1305.
purchase.

Epson also provides technical assistance 24 hours a day through the World
Wide Web. You can reach Epson Support at http://support.epson.com. At
this site, you can download drivers, firmware, and other files, look at product
documentation, access troubleshooting information, and receive technical
advice through e-mail.

You can purchase genuine Epson ink and paper from an authorized Epson
reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766).
In the U.S., you can also purchase online at www.epsonstore.com. In
Canada, you can also purchase at www.epson.ca or 800-807-7766.

Macintosh System Requirements

To use your printer in either a stand-alone or peer-to-peer network
environment, your Macintosh® system should include the requirements
listed below:
• Mac OS X 10.3.9 or later
• 1.25 GHz or higher processor (G5 recommended)
• At least 1GB of RAM
• At least 60MB of free hard disk space to install the software, and at least
2GB of free hard disk space for processing files (8GB or more available
Caution: Using an hard disk space recommended)
improperly shielded
cable—especially a • Quad-speed (4×) or faster CD-ROM or DVD drive for installing the
cable more than 10 feet printer software
long—may cause the
printer to malfunction. • For USB connection: a compliant USB 2.0 port and a shielded USB
“AB” cable from Series A (computer) to Series B (printer), up to 10 feet
Note: USB 2.0 is
required to allow the
long
printer to run at full • For IEEE 1394 (FireWire) connection: a shielded IEEE 1394 cable up
speed.
to 10 feet long
• For network connection: the optional Ethernet card (described on
page 10) and a compatible cable

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12 | Introduction

Windows System Requirements

To use your printer in either a stand-alone or peer-to-peer network
environment, your system should include the requirements listed below:
• IBM®-compatible PC with a Pentium® IV 1.7 GHz or higher processor
recommended
• Windows® 2000 or XP
• For 10/100 Base TX Ethernet connection: Ethernet equipped PC
• At least 1GB of RAM
• At least 100MB of free hard disk space to install the software, and at
least 2GB of free hard disk space for processing files (8GB or more
available hard disk space recommended)
• Quad-speed (4×) CD-ROM or DVD drive for installing the printer
software
• For USB connection: a Windows-compliant USB 2.0 port and a
shielded USB “AB” cable from Series A (computer) to Series B (printer),
up to 10 feet long
• For IEEE 1394 (FireWire) connection: a shielded IEEE 1394 cable up
to 10 feet long
• For network connection: the optional Ethernet interface card (described
on page 10) and a compatible cable

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Introduction | 13

Important Safety Instructions

Before using your printer, read the following safety instructions to make sure
you use the equipment safely and effectively.
• The printer weighs about 88 lb (without ink or paper), and should be
lifted by two people.
• When setting up the printer, make sure you have enough space around
it, as shown below. You may need more space behind the printer if you
print on large sheets of heavy stock or posterboard.

15.7 in.
5.9 in.

5.9 in.
13.8 in.

• Place the printer on a flat, stable surface that is larger than this product.
This printer will not operate properly if it is tilted or at an angle.
• Avoid places subject to rapid changes in temperature and humidity. Also
keep this product away from direct sunlight, strong light, or heat
sources.
• Avoid places subject to shocks and vibrations.
• Keep this product away from dusty areas.
• Place this product near a wall outlet where the plug can be easily
unplugged.
• If you use a stand, make sure it can support at least 110.3 lb (50 kg)
• Use only the type of power source indicated on the label.
• Use only the power cord that comes with this product. Use of another
cord may result in fire or electric shock.

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14 | Introduction

• This product’s power cord is designed for use with this product only.
Using it with other equipment may result in fire or electric shock.
• Do not use a damaged or frayed power cord.
• If you use an extension cord with this product, make sure the total
ampere rating of devices plugged into the extension cord does not exceed
Caution: Always turn the cord’s ampere rating. Also, make sure the total ampere rating of all
the printer off using the devices plugged into the wall outlet does not exceed the wall outlet’s
P Power button. When ampere rating.
you press this button,
POWER OFF appears on • Do not block or cover the openings in this product’s cabinet.
the LCD panel. Do not
unplug the printer or turn • Do not put your hand inside this product or touch the ink cartridges
off the power to the during printing.
printer until the panel
shuts off. This ensures • Do not move the print head by hand; otherwise you may damage this
that the print head is product.
safely capped.
• Do not insert objects through the slots. Take care not to spill liquid on
this product.
• Do not attempt to service this product yourself.
• Power down the printer from the control panel, unplug the printer, and
refer servicing to qualified service personnel under the following
conditions:
The power cord or plug is damaged; liquid has entered this product; this
product has been dropped or the cabinet damaged; this product does not
operate normally or exhibits a distinct change in performance.

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Introduction | 15

Ink Cartridge Safety Instructions

• Keep ink cartridges out of the reach of children and do not drink the
ink.
Caution: Do not shake
cartridges (that have been • Store ink cartridges in a cool, dark place.
installed previously) with
too much force. • If ink gets on your skin, wash it off with soap and water. If ink gets in
your eyes, flush them immediately with water.
• Shake an ink cartridge well before installing it for best results.
• Do not use an ink cartridge beyond the date printed on the cartridge
carton.
• Use up the ink cartridge within six months of installation for best
results.
• Do not dismantle the ink cartridges or try to refill them. This could
damage the print head.
• Do not touch the ink supply port or its surrounding area and the green
IC chip on the side of the ink cartridge. Doing so may affect normal
operation and printing.

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16 | Introduction

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17

This chapter includes the following information:

Chapter 1:
Setting Up • Unpacking
the Printer • Setting up and plugging in
• Installing ink
• Connecting to your system
• Connecting to the network
• Installing the software
• Updating your printer firmware

Unpacking
1. Make sure you have all these parts for your Epson Stylus Pro 4800:

WARNING: The printer

weighs about 88 pounds,
and should be lifted by two
people.
IEEE 1394
Note: The printer also FireWire Cable
includes a black ink
conversion kit (3
Printer
cartridges). Save the kit in
case you want to change
your black ink cartridge
later. (See page 113.)
Roll paper spindle
The printer includes a
Spindle adapters
Photo Black cartridge. If Power cord
(attached to spindle)
you prefer to use Matte
Black, the Matte Black
cartridge can be
purchased separately.
See page 110.
Paper tray

Ink cartridges
(includes Photo Black ink cartridge)
Black ink conversion cartridges

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18 | Setting Up the Printer

2. Remove all the packing materials and tape. Save the box and packaging
in case you need to ship the printer.

3. Remove the two screws and remove the carriage retainer bracket. Store
Note: To prevent paper the screws and retainer bracket in case you need to transport the printer
jams, don’t place the later.
screws back in the
printer.

4. Unlock the print head carriage by pulling the green tab to the left. Do
not push down and do not remove the tab.

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Setting Up the Printer | 19

Setting Up and Plugging In

1. Connect the power cord to the AC inlet on the back of the printer.

2. Plug the other end of the power cord into a properly grounded electrical
outlet.

3. Insert the paper tray into the slots at the front of the printer.

Installing Ink
Use the ink cartridges that came with your printer for initial ink charging.
Note: The default black During the initial installation process, it is normal for up to one-third of the
ink cartridge is Photo ink in each cartridge to be used.
Black. If you prefer to use
Matte Black (sold 1. Press the P Power button to turn on the printer.
separately; see
page 110), you can install
the Matte Black cartridge
immediately instead of
installing the supplied Power button
Photo Black cartridge.

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20 | Setting Up the Printer

2. Press both ink compartment covers to open them.

3. Raise both ink levers.

4. Remove each ink cartridge from its package and gently shake the
cartridge.

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Setting Up the Printer | 21

5. Install the ink cartridges in the printer. Hold each cartridge with the
arrow pointing toward the printer, then insert it into its slot. Make sure
you insert each cartridge in the correct slot.

Caution: Charging takes 6. After installing all 8 cartridges, lower the ink levers. The printer begins
about 8 minutes. Never
turn off the printer,
charging the ink delivery system and the Pause light flashes.
release the paper lever, or
open the cover while the
Pause light is flashing, or
you may damage the
printer.

7. When ink lever messages appear on the LCD, follow the instructions to
raise or lower the ink levers.

8. When READY appears on the LCD display, charging is complete. Press

the Pause button as indicated and close the ink compartment covers.

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22 | Setting Up the Printer

Connecting to Your System

You can use either USB or FireWire connections. Make sure your system has
the appropriate port, and you have a standard, shielded cable 10 feet long or
less.

USB Cable FireWire Cable (included)

1. Make sure that both the printer and the computer are off.

2. Plug the interface cable into the appropriate port on the printer.

FireWire port USB port

3. Plug the other end of the cable into the appropriate connector on your
computer.

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Setting Up the Printer | 23

Connecting to the Network

If you plan to attach the printer to your network, you need the optional
EpsonNet print server card. The EpsonNet print server is a 10/100 BaseTX
Type B Ethernet interface card (part number C12C824052).

You can purchase the print server card and other optional equipment and
and supplies from an authorized Epson reseller. To find the nearest reseller,
call 800-GO-EPSON (800-463-7766).

In the U.S., you can also purchase online www.epsonstore.com.

In Canada, you can also purchase at www.epson.ca or (800) 807-7766.

Make sure you have the correct cable for connecting the printer. To connect
to a network hub, you need a standard RJ-45 “straight-through” network
cable. To connect directly to your computer’s network interface, you need
an RJ-45 crossover cable.

Before you install the print server, make sure you check the documentation
included with the card for additional instructions. Then follow these steps to
Caution: You must install the card:
unplug the printer from
the power outlet, or you 1. Turn off your computer and printer.
may damage the printer
and the card. 2. IMPORTANT: Unplug the printer from its electrical outlet. Not doing
Note: You need to so may cause damage to the printer and the card.
remove the card when
shipping the printer. See 3. Disconnect any interface cables from the printer.
page 127.
4. Use a cross-head screwdriver to remove the two screws securing the
optional interface cover. Then lift off the cover as shown:

Make sure you keep the screws in case you need to remove the card and
replace the cover.
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24 | Setting Up the Printer

5. Slide the card along the slots inside the compartment. Push it in firmly
to fully insert the connector into the printer’s internal slot.

6. Use the two screws included with the card to secure it.

7. Connect one end of the appropriate cable to the card. Then connect the
other end to your computer’s Ethernet port or hub.

8. Plug in the printer’s power cord.

Once the printer is connected to your network, you need to configure it.
Turn on the printer and press the small black button on the back of the
Ethernet card. Hold it down until the printer starts printing a series of status
sheets. See the documentation that came with the print server for
instructions on configuring it for your network.

Installing the Software for Macintosh

Note: You can check for a Follow the steps below to install the software on a Macintosh. For Windows,
newer version of your
printer driver on the
see page 30.
Epson support site at
www.support.epson.com. 1. Turn on your Macintosh and your printer.

2. Insert the printer software CD-ROM. If necessary, double-click the

Epson CD-ROM to open its window.

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Setting Up the Printer | 25

You see the Epson installer icon.

3. Double-click the Epson installer icon.

4. Double-click Install Printer Driver and Utilities.

5. Enter your password and follow the on-screen instructions to install

your software.

6. Enter your password again and follow the on-screen instructions to

install the EPSON LFP Remote Panel.

7. Double-click Install Additional Color Profiles to install the profiles

for your printer.

8. Double-click Install Reference Guide and wait while the guide is

installed.

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26 | Setting Up the Printer

9. Do one of the following:

• If you are finished installing software, click Exit.
• If you installed the optional EpsonNet print server card,
double-click Install EpsonNet Config. Enter your password and
follow the on-screen instructions. You can use EpsonNet Config to
configure your printer for network use.
When you see the prompt, click Restart.

Remove the printer software CD-ROM and follow the instructions below
for Mac OS X 10.4 or on page 28 for Mac OS X 10.3.

Adding the Printer in Mac OS X 10.4.x

1. Open the Apple menu, select System Preferences, then open the
Print & Fax Utility. Or, go to Hard Drive > Applications > Utilities >
Printer Setup Utility.

Click here to add

your printer

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Setting Up the Printer | 27

2. Click the + plus sign. You see your printer in the Printer Browser:

Tip: If you want to

rename the printer for
easier identification, enter
a new name for it in the
Name field on this
screen.

3. Wait while your Macintosh finds the printer driver and the Add button
becomes available. Then click the Add button.
Note: If your Macintosh Your printer appears in the Print & Fax utility:
cannot find the printer,
click More Printers and
select the appropriate
interface.

4. Close the utility. Go to page 32 to update your printer firmware, if

necessary.

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Adding the Printer in Mac OS X 10.3.x

1. Open the Applications folder, then open the Utilities folder and open
the Printer Setup Utility.

2. If you see a message like this, click Add, then skip to step 4.

3. Click the Add icon at the top of the Printer List window.

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Setting Up the Printer | 29

4. Pull down the menu and select the connection you are using—either
EPSON USB, EPSON FireWire, or EPSON TCP/IP. The Stylus Pro
4800 appears on the screen.

5. Click Stylus Pro 4800, then click Add.

Tip: If you want to You see the Stylus Pro 4800 in the Printer list.
rename the printer for
easier identification,
select the printer name in
the list and click Show
Info. Type a new name
and click Apply Changes.

6. Leave this window open. Go to page 32 to update your printer

firmware, if necessary.

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30 | Setting Up the Printer

Installing the Software for Windows

1. Make sure your printer is turned off.

2. Turn on your computer.

3. Insert the printer software CD-ROM in your computer. The installer

starts automatically. If it doesn’t start, double-click My Computer or
click Start > My Computer. Then double-click your CD-ROM icon.

4. Double-click Install Printer Driver and Utilities.

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5. When you see a window asking you to turn on your printer, press the
P Power button. (Make sure the printer is connected; see page 22.)

6. When you see a message that driver installation and printer

configuration were completed successfully, click OK. The EPSON LFP
Remote Panel begins installing.

7. Double-click Install Additional Color Profiles to install the profiles

for your printer.

8. Double-click Install Reference Guide and wait while the guide is

installed.

9. Do one of the following:

• If you are finished installing software, click Exit.
• If you installed the optional EpsonNet print server card,
double-click InstallEpsonNet Config. Follow the on-screen
instructions to install the software. You can use EpsonNet Config to
configure your printer for network use.

10. Close the installer, then remove the CD-ROM. Go to the next section
to update the printer firmware, if necessary.

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Updating Your Printer Firmware

Before you begin using your printer, you should check for a newer version of
firmware on the Epson support site and update your printer, if necessary.

Downloading the Firmware

1. Navigate to http://support.epson.com in your browser.

2. Choose your printer.

3. Click Drivers and Downloads to find the newest firmware.

4. Choose the version for Macintosh or Windows and follow the

instructions on the screen, then continue with the instructions below to
upgrade the firmware.

Note: Although the Updating the Firmware

illustrations in this
section show Macintosh 1. Double-click the firmware file to extract it.
screens, the procedure is
the same in Windows.
2. Double-click the EPSON LFP Remote Panel icon on your desktop. You
see the LFP Remote Panel.

Note: For more

information on using the
LFP Remote Panel, click
Help to see the electronic
guide.

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3. Make sure Stylus Pro 4800 is selected, then click the Firmware
Updater button. You see the Firmware Updater window.

4. Make sure your printer is on, its LCD is set to Ready, and it is
connected to your computer, then choose Stylus Pro 4800 in the
Printer list.

5. Click Browse and find the firmware that you just downloaded and
extracted. Select the file and click Choose.

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34 | Setting Up the Printer

Caution: Don’t turn off 6. If the firmware version of the file is newer, click Update to start the
the printer while the firmware updating process. (If it is the same, you don’t need to update.)
firmware is updating.
7. When the update is complete, close the Firmware Updater window, LFP
Remote window, and the Printer Utility window.

To finish the installation, you need to load some cut-sheet paper and align
the print head, as described on page 107.

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35

The Epson Stylus Pro 4800 prints on a variety of media, including roll paper
Chapter 2: and cut sheets up to 17 inches wide. You can also use heavy stock, such as
Handling posterboard up to 59 mil (1.5 mm) thick, via the straight-through paper
Paper and path.
Other Media
This chapter includes the following information:
• Selecting media for your printer
• Using cut sheet paper
• Using roll paper
• Loading paper manually
• Optimizing the settings for your paper

Selecting Media for Your Printer

Note: You can purchase You can print on most types of coated, glossy, plain paper, and other media.
additional roll paper
spindles and other
An optional high-tension spindle is also available for printing on certain roll
accessories or options media such as Epson UltraSmoothTM Fine Art Paper and Textured Fine Art
from the Epson Pro Paper. The spindle applies tension to keep the paper tightly wound. Check
Graphics web site the Epson Pro Graphics web site (http://prographics.epson.com) or your
(http://prographics.epson. authorized Epson dealer for available media.
com) or your authorized
Epson dealer.
The following table shows the paper sizes you can use:
Supported paper sizes
Roll paper Cut sheets
Size 8.3 to 17 in. wide 8 × 10 in. up to 17 × 22 in.
(211 to 432 mm)
Maximum 2 in. core: 4 in. (103 mm) —
external roll 3 in. core: 6 in. (150 mm)
diameter
Thickness 3.15 to 19.7 mil (0.8 to 0.5 mm) 3.15 to 59 mil (0.8 to 1.5 mm)

Always test samples of paper stock in the printer before purchasing large
quantities or printing large jobs. When you use non-Epson paper or other
media, you may need to adjust various settings and create special paper
configurations. See page 58 for instructions.

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36 | Handling Paper and Other Media

Guidelines for Using Epson Media

Follow these guidelines, as well as those included in your paper package,
when printing on Epson paper and other media:
• Avoid touching the printable surface with your bare hands. Fingerprints
may affect print quality. Handle media by the edges or use cotton
gloves.
• Always choose the correct Media Type setting in your printer driver
software before you send your job. See page 66 (Mac OS X) or page 83
(Windows) for instructions.
• Always select the correct paper source (roll or sheet) in both the printer
driver software and on the printer’s control panel. See page 63
(Mac OS X) or page 85 (Windows) for instructions on selecting the
paper source in your printer software.
• Keep unused media in its original packaging and store it in a cool, dry
place to maintain quality. Avoid storing your printouts where they will
be exposed to high temperature, humidity, or direct sunlight.

Using Cut Sheet Paper

You can print on many types of cut sheet paper and other media.
The Epson Stylus Pro 4800 accepts sheets ranging from 8 × 10 inches to
17 × 22 inches.

Follow these additional guidelines for cut sheet paper:

• You can leave your roll paper on the spindle when you print on cut
sheets; make sure it is removed from the paper path and rolled up.
• Store sheet media on a flat surface in its original package.
• If you need to add paper to the tray, first remove all the paper and then
add to the stack that you removed.
• Use the 250 Media Type setting for 17 × 22-inch sheets.
• If you’re using fine art paper or other thick media, you need to load it
manually, as described on page 44.

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Handling Paper and Other Media | 37

Cut Sheet Paper Paths

In addition to the paper tray, two paper paths are available for manual
feeding of special media. Make sure you use the correct paper path for Epson
media, as listed below:

Paper tray
• Photo Quality Ink Jet Paper
• Premium Glossy Photo Paper
• Premium Semigloss Photo Paper
• Premium Luster Photo Paper
• Proofing Paper Commercial Semimatte
• Premium Semimatte Photo Paper
• Enhanced Matte Paper
• Watercolor Paper - Radiant White
• Plain Paper
Top manual feed slot
• Photo Quality Ink Jet Paper
• Premium Semigloss Photo Paper
• Premium Luster Photo Paper
• Proofing Paper Commercial Semimatte
• Premium Semimatte Photo Paper
• Enhanced Matte Paper
• Watercolor Paper - Radiant White
• Velevet Fine Art Paper
• Plain Paper

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38 | Handling Paper and Other Media

Front manual feed slot

• UltraSmooth Fine Art Paper

• Textured Fine Art Paper
• Enhanced Poster Board
• Velvet Fine Art Paper

Loading Paper in the Paper Tray

You can load up to 250 sheets of plain paper in the tray. The following table
lists a guideline for paper tray capacity for various types and sizes of Epson
paper:
Epson cut sheet paper capacity
Loading
Paper type Size (inches) capacity
Photo Quality Ink Jet Paper 8.5 × 11 200
11 × 17 100
13 × 19
17 × 22 50
Premium Semigloss Photo Paper 8.5 × 11 100
13 × 19 50
Premium Luster Photo Paper 8.5 × 11 100
11.7 × 16.5 50
13 × 19
Proofing Paper Commercial Semimatte 13 × 19 50
Enhanced Matte Paper 8.5 × 11 100
11.7 × 16.5 50
13 × 19
Watercolor Paper - Radiant White 13 × 19 20

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Follow these steps to load cut sheets in the paper tray:

1. Make sure the printer is turned on, then press the Paper Source
button until the sheet icon appears on the LCD display.

2. Extend the paper tray and paper tray cover.

3. Lift up the paper tray cover.

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40 | Handling Paper and Other Media

4. Flip up the paper guide roller and slide the edge guide all the way to the
left.

5. Clean the inside of the paper tray to remove any dust. Dust may affect
printout quality.

6. Thumb through a stack of paper, then gently tap it on a flat surface to

even the edges.

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Note: When you need to 7. Load the sheets with the printable side down, in the portrait orientation
add sheets, first remove (short edge first). Place the paper all the way back in the paper tray and
all the paper and then add next to the right edge.
to the stack that you
removed. Make sure the stack of paper fits under the arrow on the left edge guide.

8. Adjust the edge guide and length of the paper tray.

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If you’re printing on letter-size paper, raise the paper guide and push it
against the end of the paper stack.

9. Flip the paper guide roller down onto the stack of paper.

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Handling Paper and Other Media | 43

Note: Make sure the roll 10. Replace the paper tray cover and adjust its length.
paper support on the
paper tray cover is not
raised.

11. Extend the paper tray cover if necessary to support your printouts.

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Using the Front Manual Feed Slot

If you want to print on fine art paper, posterboard, or other media
19 to 59 mil (0.5 to 1.5 mm) thick, you need to use the manual feed slot.
This provides a straight-through paper path. Be sure to allow enough room
behind the printer so the paper is not bent when it feeds into the printing
position.

1. Make sure the printer is turned on, then press the Paper Source
button until the sheet icon appears on the LCD display.

2. Release the paper lever.

3. Open the top cover.

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Handling Paper and Other Media | 45

4. Insert the sheet face-up.

5. Push the sheet under the gray feed rollers.

Gray
feed
rollers

6. Align the edge of the paper with the mark on the paper tray cover, as
shown below. For longer sheets, make sure you align the right edge of
the sheet with the arrow mark on the right and the leading edge with the
OTHERS mark.

Then close the top cover.

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46 | Handling Paper and Other Media

7. Return the paper lever to the secured position. The printer automatically
feeds the paper into printing position.

8. Extend the paper tray and cover if necessary to support the sheet as it
comes out of the printer. Make sure the roll paper support is not raised.

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Using the Top Manual Feed Slot

You may use the top manual feed slot for certain media types such as Velvet
Fine Art Paper. You can also use this feed slot for other types of paper, as
listed on page 37.

1. Make sure the printer is turned on, then press the Paper Source
button until the sheet icon appears on the LCD display.

2. Align the sheet with the right edge of the slot and insert it until it meets
resistance. Make sure the sheet is straight.

The printer automatically feeds the sheet into printing position.

3. Extend the paper tray and cover if necessary to support the sheet as it
comes out of the printer. Make sure the roll paper support is not raised.

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Using Roll Paper

You can use roll paper with a 2- or 3-inch core, up to 17 inches wide.
Manually switching from one paper roll to another is a simple process.
Check the Epson Pro Graphics web site (http://prographics.epson.com) or
your authorized Epson dealer for available media.

Roll Paper Guidelines

Caution: Some 2-inch
core roll paper at widths When printing on roll paper, be sure to follow the media handling
smaller than 10" may guidelines on page 36, as well as these special guidelines for roll paper:
cause the print head to
strike the surface of the • When storing roll paper, keep it in its original packaging—including the
paper due to paper bag, end caps, and box.
curling. This will damage
the paper by leaving • To avoid feeding excess paper, make sure the Sheet icon does not
scratch marks on the appear on the LCD display. Press the Paper Source button until the
surface of the paper and or roll icon appears on the LCD display.
it can also cause paper
jams if the paper is torn • Choose if you want the paper to be cut automatically after each
during the printing page is printed.
process. If you notice
head strike marks or • Choose if you’re printing on canvas or other heavy media. Media
paper jams when printing that is too thick will damage the cutter. Use of a rotary paper
on this type of paper, cutter/trimmer is recommended.
Epson recommends
printing on 3-inch core Also choose this setting if you want to print a series of pages and keep
paper or wider paper. them together for cutting later on. The following media (and other
Tip: To avoid wasting similar materials) do not work with the built-in cutter:
paper on thick paper,
• Fine art paper (including Epson Textured and UltraSmooth Fine
chose , then turn off
the Auto Cut setting in Art Paper)
the driver.
• PremierArtTM Water Resistant Canvas for Epson
• Vinyl
• Matte board
• Backlight film
• Heavyweight polyester banner media
• DuPont Semigloss Proofing Paper
™

• Release the paper lever to view the suction setting. The suction helps
hold the paper in place during loading and printing.
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• If you’re loading heavy paper, you may need to increase the suction
strength by pressing the paper feed button.
• For lightweight paper, decrease the suction by pressing the
button.

Note: The spindle

accommodates both Loading the Paper onto the Spindle
2-inch and 3-inch roll
paper cores. To switch Follow these steps to attach the roll to the spindle:
between different size
cores, see page 54. 1. Slide the black paper stop (flange) off the left end of the spindle.

Avoid touching the

printable surface of
the paper as much as
possible. Oils from
your skin can affect 2. Position the roll so the paper unwinds as shown, then slide it onto the
print quality.
spindle:

3. Slide the movable paper stop back onto the spindle and insert it into the
end of the roll. Make sure it is firmly fixed into the left end of the paper
roll.

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Placing the Paper in the Printer

Follow these steps to place the paper in the printer:

1. Open the roll paper cover.

2. Place the roll paper in the printer as shown. (The gray end of the spindle
goes on the right.)

Note: To avoid feeding 3. Make sure the printer is turned on, then press the Paper Source
excess paper, make sure
button until the or icon appears on the LCD display.
you don’t select
when you’re using roll
paper.

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4. Release the paper lever.

5. Hold both sides of the paper and feed it into the slot.

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6. Feed the paper all the way through the printer to the end of the paper
tray.

7. Using the ends of the spindle, roll the paper up until the edge is aligned
with the roll paper mark next to the arrow.

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8. Move the paper lever to the secured position. The printer automatically
positions the paper for printing.

9. Raise the roll paper support. Make sure the paper is on top of the guides.
Note: The maximum
length of roll paper you
can print on is limited by
the printer driver, and
may also be limited by
your application software
and/or operating system.

10. Close the roll paper cover.

To avoid indenting or creasing the paper, remove it from the paper path and
roll it up when you are not printing.

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Removing Paper from the Spindle

If you need to remove the paper roll from the spindle, follow these
steps:

1. Open the roll paper cover.

2. If the paper is loaded for printing, push the paper lever back to
the released position, then roll up the paper before removing it.

3. Remove the roll paper and spindle from the printer.

4. Set the spindle upright, with the gray end on the floor and the
black end at the top.

5. Slide the black paper stop off the top of the spindle.

6. Remove the roll paper from the spindle.

Switching Between 2-Inch and 3-Inch Roll Paper

Note: Roll paper with a You can convert the spindle to accept roll paper with either a 2-inch or
2-inch core may cause 3-inch core by using the spindle adapters. Follow these steps to attach the
paper jams on this printer adapters for using 3-inch roll paper:
due to severe paper curl.
If you notice frequent
paper jams when using
1. Remove the black paper stop from the end of the spindle.
2-inch core media, switch
to media with a 3-inch 2. Align the arrow marks as shown below and press one of the adapters
core. onto the gray paper stop until it locks in place. Press the other adapter
onto the black paper stop.

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To remove the adapters, press on the four tabs.

Press tabs to release

Cutting Paper Manually with the Built-in Cutter

When you’re not using the auto cut setting, you need to cut the paper
manually by pressing the button after your print job is finished. You can use
the button for most types of paper. However, if you’re printing on fine art
paper, canvas, or other heavy media, you should use a rotary paper
cutter/trimmer or scissors rather than the built-in cutter. See page 48 for a
list of media that cannot be used with the built-in cutter.

Follow these steps to cut manually with the built-in cutter:

1. Before you print, press the Paper Source button until you see the
icon.

2. Run your print job.

3. If the paper is not positioned correctly, press the or button to

match the cutting position on the paper with the cutting position on the
left side of the print head.

4. Press the button until you see the auto cut icon on the LCD.

5. Press and hold the button for 3 seconds. The paper is cut.
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Printing Trim Lines

You can print trim lines on the right edge of your pages (if you’re using auto
cut) or on the right and bottom edge (if you’re not using auto cut). Follow
these steps:

1. Press the Menu button. Printer Setup appears on the display.

2. Press the Menu button again to select the Printer Setup menu and
display PLATEN GAP.

3. Press the button to display PAGE LINE.

4. Press the Menu button. OFF is displayed as the current setting.

5. Press the button so that ON appears.

6. Press the Menu button to save the setting. An asterisk appears next
to ON.

7. Press the Pause button to exit the menu.

You can also specify trim lines from your printer driver software. For
instructions, see page 72 (Mac OS X) or page 88 (Windows).

Adjusting the Platen Gap for Thick or Thin Paper

When you print on unusually thick or thin paper, you may need to adjust
the platen gap setting. Normally, the STANDARD setting allows the printer
to adjust automatically. However, if print quality is not satisfactory when
using very thin or very thick stock, you may need to change this setting.
Follow these steps:

1. Press the Menu button. Printer Setup appears on the display.

2. Press the Menu button again to select the Printer Setup menu and
display PLATEN GAP.

3. Press the Menu button. STANDARD is displayed as the current

setting.

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Handling Paper and Other Media | 57

Caution: To avoid 4. Use the and buttons to change the setting. (STANDARD is the
damaging the printer, default setting; you can also choose NARROW, WIDE, WIDER, or
make sure you do not WIDEST.)
select the Narrow
setting when you print
5. Press the Menu button to save the setting. An asterisk appears next
on heavy media.
to the selected setting.

6. Press the Pause button to exit the menu.

If you’ve selected a non-standard platen gap, the letter N or W appears in the

corner of the display to remind you of the narrow or wide setting. When you
switch media, don’t forget to change the setting back to STANDARD.

If you’re printing on non-Epson media, you may also need to create a paper
configuration to optimize your results. See the following section for more
information.

Optimizing the Settings for Your Paper

When you choose a media type in your Epson printer software, the driver
automatically determines the best settings for your paper. However, you may
want to fine-tune how the printer handles various media—especially if you
use non-Epson paper or a paper not supported by the driver. Use the paper
configuration settings described below. If you’re printing on unusually thick
or thin paper, you may also need to adjust the platen gap; if so, you should
Note: It’s a good idea to do that first (see page 56).
keep a list describing your
paper configurations. You can create a special configuration, or group of settings, for each paper
type (up to ten types) and select the desired configuration whenever you
print on a particular stock.

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Creating Paper Configurations

To create a configuration for a specific paper type, make sure the paper you
want to configure is loaded in the printer. Then follow these steps:

1. Press the Menu button, then press the button until CUSTOM
PAPER appears on the display.

2. Press the Menu button to display PAPER NUMBER.

3. Press the Menu button, then press the button to select a paper
configuration number (1 to 10). Press the Menu button again to
save the number setting.

4. Press the button, then the button to display PLATEN GAP. Press
the Menu button, then press the button to select NARROW,
STANDARD, WIDE, or WIDER. The STANDARD setting is
recommended for most paper types.

5. Press the button, then the button to display THICKNESS PAT.

6. Press the Menu button twice to print the paper thickness pattern.
The printer prints a pattern similar to the following:

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

Smallest gap

7. Examine the printed pattern for the most evenly overlapping lines.
Choose the number with the most even lines. In the example shown
above, the lines under number 4 are the most even.

8. After printing the pattern, THICKNESS NUM is displayed. Press the

button to select the number that you noted in step 7.

9. Press the Menu button to save the selected value. Press the
button, then the button for the menu options shown below. Make
any adjustments, as needed, and press the Menu button to save each
setting.
You can also make similar settings using the printer driver software. For
instructions, see page 69 (Mac OS X) or page 93 (Windows).
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• CUT METHOD lets you decrease the cutting blade pressure for
thinner media, or adjust the speed for thick media. You may need to
experiment to determine the cleanest cut for your paper.
• PPR FEED ADJUSTMENT helps eliminate banding. Choose a
lower value if you see white lines on your prints, or a higher value if
you see dark lines.
• EJECT ROLLER TYPE lets you define the eject roller for printing
with non-Epson media. You may need to experiment to determine
the best setting for your paper.
• DRYING TIME lets you print with non-Epson media and avoid
smearing the ink. You can make the print head wait up to 10
seconds after each pass to allow ink to dry on the page.
• SUCTION lets you decrease the paper suction level when printing
on thin media (under 12 lb), such as drafting paper or backlight film.
• M/W ADJ adjusts the intensity of the MicroWeave® pattern. This
improves print quality, but lowers printing speed.

10. When done, press the Pause button.

Selecting Paper Configurations

Once you have created a paper configuration, you can select it whenever you
print on that paper:

1. Press the Menu button, then press the button to display

CUSTOM PAPER. Press the Menu button again.

2. Press the button to display PAPER NUMBER, then press the

Menu button.

3. Press the button to select the configuration number that you want to
use. If you select STANDARD, the printer uses the driver settings. If you
select a number from 1 to 10, the control panel settings override the
driver settings.

4. Press the Menu button. The configuration number you selected is

displayed on the LCD.

5. Press the Pause button to exit the menu.

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61

Chapter 3: Your Epson Stylus Pro 4800 comes with drivers and utilities that let you
print and manage print jobs. ICC profiles for ColorSync® are included, so
Printing with you can use color management features in Adobe® Photoshop® or other
Epson Drivers applications, or in the driver itself. A color-managed workflow using
for Macintosh Photoshop will give you the most accurate colors and best photographic
output from your Epson Stylus Pro 4800 for color photos. For the best black
and white photography output, the Stylus Pro 4800 driver offers Advanced
Black and White mode.

You can create your own profiles if you have the required hardware and
software, or you can have them created by a color specialist. Make sure any
profiles you want to use are located in the standard folder for your operating
system. When you install the Epson printer driver, the ready-made profiles
are automatically copied to the right folder.

Tip: Check the Epson Pro This chapter includes the following information for Mac OS® X:
Graphics website at
http://prographics.epson. • Choosing page setup settings for cut sheets and roll paper
com for updated drivers
and utilities that may
• Choosing basic print settings
become available. • Choosing advanced print options, including color management and
paper configuration settings
• Choosing roll paper options
• Creating a custom preset and printing
• Monitoring print jobs
• Checking printer status

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62 | Printing with Epson Drivers for Macintosh

Choosing Page Setup Options

Before you print, make sure you have installed the Epson printer driver and
utilities from the CD-ROM. You also need to configure your connection
and set up the printer in the Printer Setup Utility. For instructions on
Note: Many application installing and configuring the printer driver, see page 24.
settings override the
printer’s page setup Page Setup options let you choose from several options for printing on cut
options. Always verify sheets or roll paper. You can also select the orientation of your image and the
settings to get the results paper size. For printing on roll media, creating a custom page size is
you expect.
recommended to make the best use of your paper.
If you need more
information about print 1. Open the file you want to print and select Page Setup in your
options, click the Help application. You see this screen:
button.

Select Stylus Pro 4800

2. Open the Format for pop-up menu and select Stylus Pro 4800.
Note: If your application Note the following limitations on borderless printing:
has margin settings,
make sure they’re turned • Borderless printing takes longer than normal printing.
off for borderless printing.
• Margins are required at the top and bottom of the page on cut
sheets. Full borderless printing is available on roll paper only.

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3. Click the Paper Size pop-up menu and choose a size and one of the
options:

Select the paper size,

then choose the setting

• The standard size setting prints on cut sheet paper with a bottom
margin larger than the top and sides.
• Borderless (Auto Expand) prints on cut sheets and enlarges your
image (up to 3%) to fit the width of the paper (without side
borders).
• Borderless (Retain Size) prints your image at the size you specify
in your application. You need to size it slightly wider than the paper
width to print without side borders.
• Maximum reduces the bottom margin (available for printing on
plain paper sheets only).
• Roll Paper - Banner prints a series of continuous images without
any margin space between them, but with normal side borders.
• Roll Paper - Borderless (Auto Expand) prints without borders on
roll paper and enlarges your image (up to 3%) to fit the size of the
paper. This selection is recommended for borderless printing with
minimal clipping of your image.
• Roll Paper - Borderless (Retain Size) prints your image on roll
paper at the size you specify in your application. You need to size it
slightly wider than the paper width to print without borders.
• Roll Paper - Borderless Banner prints a series of continuous
borderless images without space between them.
• Roll Paper prints on roll paper with the standard printable area.
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64 | Printing with Epson Drivers for Macintosh

4. Click the Paper Size pop-up menu.

• If you’re printing on cut-sheets, select the size of the paper loaded in
the printer. Then continue with step 7.
• If you’re using roll paper, Epson recommends that you create a
custom paper size to make the best use of your paper. Click the
Settings pop-up menu (at the top of the screen) and select Custom
Paper Size.

You see this screen:

Click New to
define your
custom paper size

Tip: To ensure that the 5. Click New, double-click Untitled, give your paper size a name, and
image is centered on
define its size and margins. Then click Save. (Do not click OK yet.)
the page, make the top
and bottom margins the
same. 6. Select Page Attributes from the Settings pop-up menu. Make sure your
new custom page size is showing.

7. Choose the appropriate Orientation and Scale for printing.

8. Click OK. Then continue with the instructions in the next section to
select additional settings for printing.

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Choosing Basic Print Options

Once you have selected your page setup options, you need to select printing
options. The Epson driver offers automatic settings that optimize print
quality and speed when you’re using Epson media. You can also choose
advanced settings for more control over your printer and color management
options, as described on page 69.

1. Select Print in your application. You see the screen shown below:

Select Stylus
Pro 4800

2. Choose Stylus Pro 4800 from the Printer menu.

3. Select Print Settings from the pop-up menu.

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You see this screen:

4. Select the Media Type that corresponds to the paper you are printing
on. If you are using a color-managed workflow, make sure you choose
media type and resolution settings that match the ICC profile you are
using.
Note: Check the web site The settings followed by (250) are for roll paper or selected 17-inch
(http://prographics. wide sheets. Choose a setting without the (250) designation when you
epson.com) or your print on smaller sheets. For PremierArt Water Resistant Canvas for
authorized Epson dealer
for other media that may
Epson, choose the Watercolor Paper - Radiant White setting.
be available. If your paper is not listed, check the instructions included with the
paper, or look on the Epson web site (http://prographics.epson.com). If
you are using non-Epson paper, choose the closest setting. You may have
to experiment with different settings to determine which one is best for
the media you’re using.

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5. For the Color setting, select Color for any type of photographic
printing. Choose Advanced B&W Photo if you are printing black and
white photos using this unique printer technology on select paper types.
(For paper types that don’t support this option, print black and white
photos with the Color setting.) Select Black only if you’re printing line
drawings or other non-photographic images.

6. Set the Mode option as follows:

• Click Automatic to have the printer driver analyze the contents of
your image or file and make the appropriate printing adjustments. If
a Quality/Speed slider appears in the Mode box, set it according to
the priorities of your print job.
You can choose one of the mode settings shown at the left:
The EPSON Vivid setting produces vivid blue and green tones in
printouts. Because this setting reproduces blue and green tones that
cannot be displayed by your monitor, your printouts may differ
from the screen images when this option is selected.
The Charts and Graphs setting intensifies colors and lightens the
midtones and highlights of an image. Use this setting for
presentation graphics, such as charts and graphs.
The EPSON Standard (sRGB) setting increases the contrast in
images. Use this setting for color photographs.
The Adobe RGB setting matches image colors to the Adobe RGB
color standard.
• Click Custom to choose one of the settings shown at the left.
The two Advanced Photo settings let you print at either 1440 dpi
(Advanced Photo) or 2880 dpi, the highest resolutions available.
The ColorSync setting applies color management based on the
printer’s ICC profile, using the perceptual rendering intent. In most
cases, you will get better results by applying color management in
your application, rather than in the printer driver.
• Click Advanced Settings to access additional options, as described
below.

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7. Choose one of the following Print Quality settings:

Note: The Print Quality • Draft
settings available depend
on the Media Type you • Normal - 360dpi
selected. Choose lower
print quality for faster • Fine - 720dpi
printing, or SuperPhoto - • SuperFine - 1440dpi
2880dpi for best quality.
• SuperPhoto - 2880dpi

8. Choose any of the following:

• High Speed for fast, bidirectional printing. For higher quality,
make sure you deselect this option.
• Finest Detail for sharper edges on vector-based data including text,
graphics, and line art.
• Flip Horizontal for printing a mirror image of your file. Use with
backlight film.

Continue with the instructions in the next section to select color

management settings. If you are using the color management settings in
Photoshop or another application, it is very important to turn off color
management in the printer driver, as described on page 70.

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Choosing Color Management and Paper

Configuration Options
Follow these instructions to use color management in the printer
driver. If necessary, you can control the ink density by using the paper
configuration settings, as described on page 70.

1. Select Printer Color Management from the pop-up menu. You see
this screen:

2. Select one of the following settings:

• Color Controls to choose from four Color Adjustment modes and
from three Gamma settings. Click the arrow next to Advanced to
specify individual values for brightness, contrast, saturation, and
CMY inks.
• ColorSync for mapping colors to your printer’s profile. In most
cases, you will get better results by applying color management in
your application, rather than in the printer driver. If you choose this
setting, you can choose ColorSync from the pop-up menu and
choose filters or other settings.
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• (Off) No Color Adjustment to disable color management in the

printer driver. Choose this mode when you use a color-managed
workflow in Photoshop or other software applications.
Note: You may need to 3. If you are using non-Epson media and you need to fine-tune its
change the Color Density performance, select Paper Configuration from the pop-up menu. You
setting if your custom
color profile was created
see this screen:
to optimize D-max and
color gamut.

4. Select the correct settings to match your ICC profile. These settings
override any paper configuration settings you may have made using the
printer’s control panel.
• Color Density lets you control the ink saturation level (for example,
when you turn off color management in your printer software).
• Drying Time per Print Head Pass lets you print with non-Epson
media and avoid smearing the ink. You can make the print head
wait up to 5 seconds after each pass to allow ink to dry on the page.
• Paper Feed Adjustment helps reduce banding. Choose a lower
value if you see white lines on your prints, or a higher value if you
see dark lines.

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• Paper Thickness helps reduce vertical banding and creates a

sharper image when printing on unusually thick or thin paper.
• Paper Suction lets you decrease the paper suction level when
printing on thinner papers (less than 12 lb), such as CAD drafting
paper or backlight film.
• Cut Method decreases the cutting blade pressure for thinner media,
or adjusts the speed for thick media. You may need to experiment to
determine the best setting for your paper.
• Platen Gap lets you fine-tune the setting for various paper
thicknesses.
• Eject Roller Type lets you define the eject roller for printing on
non-Epson media. You may need to experiment to determine the
best setting for your paper.

Choosing Roll Paper Options

If you are printing on roll paper, make sure you choose one of the roll paper
options under the size setting, as described on page 62. In addition, you need
to check these settings for various cutting options.

1. Select Roll Paper Option from the pop-up menu shown below. You see
this screen:

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72 | Printing with Epson Drivers for Macintosh

2. Choose one of the following Auto Cut settings:

• Normal Cut allows margin space at the top and bottom of each
image.
• Double Cut extends the space between the images and trims each
print individually. This provides the cleanest edge for borderless
printing.
• Single Cut causes the images to be printed end-to-end and saves
paper. With borderless printing, you may see a sliver of the previous
or next image.
• Off disables automatic cutting. Choose this setting if you want to
operate the cutter manually, print multiple print jobs without
cutting, or if you are printing on heavy media that must be cut by
hand.
See page 55 for instructions on using the button to operate the
cutter. See page 48 for a list of media that do not work with the
built-in cutter.

3. Select either of the following options:

Note: These settings • Print Page Line prints trim lines on the right and bottom edges of
override settings made your pages.
through the control panel.
• Save Roll Paper saves paper by not feeding the blank portion of
the last page of your document. Available only when you’ve selected
Roll Paper (Banner) as the Paper Source.

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Borderless Printing
For true borderless printing on roll paper, you can select either Auto
Expand or Retain Size and create a custom paper size, as described above.
Your image may be clipped on the left and right edges, but you can
minimize clipping by sizing your image according to the page width and by
adjusting the length.

For either setting, you should add 0.1 inch to the length of your custom size.

The Auto Expand setting provides the best solution for borderless printing
with minimal image clipping. Using this setting, you can create a custom
paper width equal to the width of the roll media. If you use the Retain Size
setting, you should create a custom paper width slightly wider than the
actual width of the media.

The following table shows recommended image widths (in inches) for
borderless printing using either the Auto Expand or Retain Size setting:
Recommended image widths (in inches) for borderless printing
Roll
paper Image width Image width Custom Paper Size
width (with Auto Expand) (with Retain Size) (for Retain Size only)
8.3 8.06 8.35 8.3
10 9.7075 10.34 10.23
12* 11.8 12.34 12.23
14* 13.8 14.34 14.23
16 15.8 16.34 16.23
17 16.8 17.34 17.23

* Non-Epson roll media widths

Make sure you set the margins to zero when printing a custom page size for
borderless printing.

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Note: If you check the Creating a Custom Preset and Printing

settings on each screen
in the pull-down menu, Once you’ve made the correct settings for your print job, create a
go through them carefully custom preset. This will save you time when you use the same
from top to bottom. profile/printer/ink/media combination for future print jobs.
Avoid cycling through
them repeatedly, or you
may lose your settings.
1. Select Summary from the pop-up menu.

2. After verifying that your settings are correct, select Save As from the
Presets pop-up menu.
You see the following:

Caution: Do not open 3. Type a name, and click OK.

and close the Presets
pop-up menu without 4. When you’re ready to print, click the Print button.
typing a name, or you will
lose your settings. See page 77 for instructions on monitoring your print job.

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Choosing Advanced Black and White Photo

Settings
The Advanced Black and White Photo mode allows you to easily produce
neutral and toned black-and-white prints using your Epson driver and offers
an alternative black and white workflow. Advanced Black and White Photo
mode also provides settings for more advanced black and white control.
Whether your photo is color or grayscale, you can use this unique screening
and color management technology to create stunning black-and-white
prints. This mode is only available when printing on select media types.

Note: If you are printing 1. Select Print Settings from the pop-up menu. You see this screen:
from Photoshop, make
sure you turn off color
management when using
Advanced Black and
White mode. There are
no profiles associated
with this screening and
color management
technology.

2. Choose the Media Type setting for the paper you have loaded in the
printer.

3. Choose Advanced B&W Photo for the Color setting. Uncheck High
Speed for the best quality.

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4. Select Printer Color Management from the pop-up menu. You see
this screen:

5. Choose the settings that are best for your photo. You can use the photo
on the screen as a guide.
• Color Toning: Allows you to add tone (hue) to your black and
white output. The default is Neutral, which will provide you with a
neutral tonal scale print. You can also choose other popular presets
such as Cool, Warm, and Sepia. Note that the presets will affect the
target found in the Tone Color Circle.
• Tone: Allows you to easily change the entire tonal scale of your
black and white output. While Darker is the default setting, you
may see better results if you choose Dark.
• Brightness: Adjusts the overall lightness and darkness of your
image.
• Contrast: Adjusts the difference between the light and dark areas of
your image.

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• Shadow and Highlight Tonality: Allows you to control tonality

only in the shadow or highlight areas of your image.
• Max Optical Density: Adjusts the overall density or focus of the
print. Create a soft focus print by setting the density to lower.
• Highlight Point Shift: If your image is prone to gloss differential,
checking Highlight Point Shift will help to reduce gloss differential
by adding density to the highlights of your image.
• Tone Color Circle: Click on any portion of this color wheel or
enter corresponding values to customize the tone (hue) to add to
your black and white print. The closer you select to the edge of the
wheel, the more color you will add to your black and white print.
• Preview: Approximates the image tone based on your settings.
Please note this preview will always be of the same image and is not
color managed. It is just to be used to give you a level of feedback as
you make changes.

Monitoring Print Jobs

After you click Print, you can monitor the progress of your print job using
the Printer Setup Utility/Print Center. Follow these steps:

1. Click the icon for your printer or Print Center icon on the Dock.

If necessary, double-click your printer (and print queue) name.

You see a screen like this:

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78 | Printing with Epson Drivers for Macintosh

2. From here you can monitor the progress of your print job or do one of
the following:
• Click the print job, then click Delete to cancel the job
• Click the print job, then click Hold to pause printing
• Click a print job marked “Hold” and click Resume to resume
printing
• If multiple print jobs are listed, click a print job, then click the
Priority arrow as necessary to reorder the jobs

3. When you’re finished, close the print job window, then close your
printer window or the Print Center window.

Checking Ink Levels and Maintenance Tank

The EPSON Printer Utility lets you check the levels of ink in the printer and
the level of the maintenance tank. You can also run maintenance utilities
from this screen. See pages 104 to 105 for instructions.

1. Double-click the Applications folder on your hard drive.

2. Double-click EPSON Printer Utility.

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3. Select your printer and click OK. You see the Epson Printer Utility
screen:

4. Click the Epson StatusMonitor icon.

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The software checks the amount of ink in the printer and maintenance
tank and displays the StatusMonitor window:

5. To recheck the ink levels, click the Update button. To close the Status
Monitor, click OK.

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81

Chapter 4: Your Stylus Pro 4800 comes with drivers and utilities that let you print and
manage print jobs. ICC profiles are included, so you can use the color
Printing with management features in Photoshop or other applications, or in the driver
Epson Drivers itself. A color-managed workflow using Adobe Photoshop will give you the
for Windows most accurate colors and best photographic output from your Epson Stylus
Pro 4800. For the best black and white photography output, the Stylus Pro
4800 driver offers Advanced Black and White mode.

You can create your own profiles if you have the required hardware and
software, or you can have them created by a color specialist. Make sure any
profiles you want to use are located in the standard folder for your operating
system. When you install the Epson printer driver, the ready-made profiles
are automatically copied to the right folder.

Tip: Check the Epson Pro This chapter includes the following information:
Graphics website at
http://prographics.epson. • Choosing basic print options
com for updated drivers
and utilities that may
• Choosing paper and layout options
become available. • Choosing advanced print options
• Managing print jobs

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82 | Printing with Epson Drivers for Windows

Choosing Basic Print Options

Before you print, you need to set basic printing properties. Make sure you
have installed the Epson driver and utilities from the CD-ROM.

The driver offers automatic settings that optimize print quality and speed
when you’re using Epson media. You can also choose advanced settings for
more control over your printer and color management options, as described
on page 92.

Follow these steps to make basic settings:

1. Start an application, open the file you want to print, and select Print in
your application. You see the Print window.

2. Make sure your printer is selected, then click the Properties button.
Or, if you see a Setup, Printer, or Options button, click it instead.
Then click Properties on the next screen. You see a window like the
following:

This box shows

you the current
settings, but you
can’t change
them from here

Note: If you need more

information about print
options, you can click
the Help button on
any screen.

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3. Select a Media Type setting that corresponds to the paper you are
printing on. If you are using a color-managed workflow, make sure you
choose media type and resolution settings that match the ICC profile
you are using.
Note: Check the web site The settings followed by (250) are for roll paper or selected 17-inch
(http://prographics. wide sheets. Choose a setting without the (250) designation when you
epson.com) or your print on smaller sheets. For PremierArt Water Resistant Canvas for
authorized Epson dealer
for other media that may
Epson, choose the Watercolor Paper - Radiant White setting.
be available. If your paper is not listed, check the instructions included with the
paper, or check the Epson web site (http://prographics.epson.com). If
you are using non-Epson media, choose the closest setting. You may
have to experiment with different settings to determine which one is best
for the media you’re using.

4. For the Color setting, select Color for any type of photographic
printing. Choose Advanced B&W Photo if you are printing black and
white photos on select paper types. (For paper types that don’t support
this option, print black and white photos with the Color setting.) Select
Black only if you’re printing line drawings or other non-photographic
images.

5. Set the Mode option as follows:

• Click Automatic to have the printer driver analyze the contents of
your image or file and make the appropriate printing adjustments. If
a Quality/Speed slider appears in the Mode box, set it according to
the priorities of your print job.
You can choose one of the mode settings shown at the left:
The Charts and Graphs setting intensifies colors and lightens the
midtones and highlights for non-photographic output.
The EPSON Vivid setting produces vivid blue and green tones in
printouts. Because this setting reproduces blue and green tones that
cannot be displayed by your monitor, your printouts may differ
from the screen images when this option is selected.
The Charts and Graphs setting intensifies colors and lightens the
midtones and highlights of an image. Use this setting for
presentation graphics, such as charts and graphs.

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The EPSON Standard (sRGB) setting increases the contrast in

images. Use this setting for color photographs.
The Adobe RGB setting matches image colors to the Adobe RGB
color standard.
• Click Custom to choose one of the settings shown at the left.
The two Advanced Photo settings let you print at either 1440 dpi
(Advanced Photo) or 2880 dpi, the highest resolutions available.
The PhotoEnhanceTM setting allows you to correct noise and other
problems common to digital camera images or choose special tone
and effect settings.
Click the Advanced button to turn off color management in the
printer driver or access additional settings, as described on page 91.

6. When you’re finished choosing print options, click the Paper tab and
follow the instructions below for choosing paper and layout options.

Note: Many application Choosing Paper and Layout Options

settings override settings
in the printer driver. You can select a variety of settings for margins, orientation, paper saving,
Always verify settings sizing your image, and double-sided printing. Follow the instructions below
to get the results
you expect.
to select settings for cut sheet paper, or the instructions on page 86 for roll
paper.

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Choosing Cut Sheet Paper Options

1. On the Properties window, click the Paper tab. You see this window:

2. Select the paper source you’re using (Paper Tray, Roll Paper, Roll
Paper (Banner), or Manual Feed) from the Paper Source list.

For more information about printing on roll paper, see page 86.

3. If you want to print to the edges of the page, click Borderless. Note
that borderless printing applies only to the left and right sides of the
page on cut sheets; margins are required at the top and bottom of the
page. For full-bleed borderless printing, use roll paper, as described on
page 87.
Choose Auto Expand or Retain Size:
• Auto Expand enlarges your image (up to 3%) to fit the size of the
paper.
• Retain Size prints your image at the size you specify in your
application. You need to size it slightly wider than the paper width if
you want to print without borders.

4. Select the Paper Size loaded in the printer.

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5. Make the settings you want for Copies, Orientation, and Printable
Area.

• Standard makes the bottom margin larger than the top and sides.

• Maximum reduces the bottom margin (available only for plain

paper).
• Centered places the image in the center of the printable area.

6. If you want to reduce or enlarge your image or print on both sides of the
paper, click the Layout tab. See your electronic Reference Guide for
more information about double-sided printing.

7. After making your settings, click OK.

Note: Many application Choosing Roll Paper Options

settings override settings
in the printer driver. Follow these steps to print on roll paper and select settings for borderless
Always verify settings printing and automatic cutting:
to get the results you
expect.
1. On the Properties window, click the Paper tab. You see this window:

2. Select Roll Paper or Roll Paper (Banner) from the Paper Source list.
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The Roll Paper (Banner) setting allows you to print a series of

continuous images without any margin space between them. This
option is not available with all applications.

3. If you want to print without margins, click Borderless. Note that

borderless printing takes longer than normal printing. See page 89 for
more information about borderless printing.
Click Expansion. Choose Auto Expand or Retain Size, then click
OK:

• Auto Expand enlarges your image (up to 3%) to fit the size of the
paper. You can use the slider to adjust the expansion. Choose Min
for the least amount of image expansion (with a chance that there
will be small borders around the edges) or Max for the greatest
amount of expansion (some of the image will be cut off around the
edges, but it will extend to the edge of the paper).
• Retain Size prints your image at the size you specify in your
application. You need to size it slightly wider than the paper width if
you want to print without borders.

4. Choose one of the following Auto Cut settings:

• Off disables automatic cutting. Choose this setting if you want to
operate the cutter manually, print multiple print jobs without
cutting, or if you are printing on heavy media that must be cut by
hand. See page 55 for instructions on operating the cutter manually.
• Single Cut causes the images to be printed end-to-end and saves
paper. With borderless printing, you may see a sliver of the previous
or next image.
• Normal Cut allows margin space at the top and bottom of each
image.

Tip: Creating a • Double Cut extends the space between images and trims each print
user-defined paper individually. This provides the cleanest edge for borderless printing.
size generally lets you
make the best use of 5. Select the size of your image as the paper size.
your roll paper.

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To make the best use of your paper, creating a custom paper size is
recommended. Select User Defined. You see this screen:

Type a name for your custom size, then enter the size in hundredths of
an inch (or centimeters) and click Save, then click OK.

6. If you are printing with margins, set the following options:

• Auto Rotate saves paper if your document length is shorter than
the printable width of the roll. The document is automatically
rotated 90 degrees and printed crosswise. Be sure to click Roll
Width and select the width of your roll paper.

• Print Page Line prints trim lines on the right and bottom edges of
your pages.
• Save Roll Paper saves paper by not feeding the blank portion of
the last page of your document. Available only if you’ve selected
Roll Paper (Banner) as the Paper Source.
Note: Select Landscape
7. Make the settings you want for Copies and Orientation.
when you want to rotate
your image 90°.
8. If you want to reduce or enlarge your image, click the Layout tab. See
page 90 for more information on layout settings.

9. After making your settings, click OK.

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Borderless Printing
For true borderless printing on roll paper, you can select either Auto
Expand or Retain Size and create a custom paper size, as described above.
Your image may be clipped on the left and right edges, but you can
minimize clipping by sizing your image according to the page width and by
adjusting the length.

For either setting, you should add 0.1 inch to the length of your custom size.

The Auto Expand setting provides the best solution for borderless printing
with minimal image clipping. Using this setting or the Retain Size setting,
you can create a custom paper width equal to the width of the roll media.

The following table shows recommended image widths (in inches) for
borderless printing using either the Auto Expand or Retain Size setting:
Recommended image widths (in inches) for borderless printing
Roll
paper Image width Image width
width (with Auto Expand) (with Retain Size) Custom Paper Size
8.3 8.06 8.35 8.3
10 9.7075 10.25 10
12* 11.8 12.25 12
14* 13.8 14.25 14
16 15.8 16.25 16
17 16.8 17.25 17

* Non-Epson roll media widths

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Choosing Layout Options

You can print a poster-size image, even if your application does not support
poster printing. For instructions on multi-page or double-sided printing, see
your electronic Reference Guide.

1. On the Properties window, click the Layout tab. You see this window:

2. Click Reduce/Enlarge to have the driver resize your image. You can
select Fit to Page or select Custom and enter a scaling percentage.

3. If you are enlarging your image beyond the limits of your application
program, click Optimize Enlargement. The driver will increase the
image size up to 400% and decrease the output resolution to stay within
the pixel limitations.
Depending on the resolution of the original image and the print size,
you may see reduced quality in the print.

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Choosing Advanced Print Options

The advanced settings give you complete control over your printing
environment. If you are using color management setttings in Photoshop or
another application, it is very important to access the advanced settings and
turn off color management in the printer driver, as described on page 92.

1. Follow steps 1 through 4 beginning on page 82.

2. Click Custom and then click Advanced.

You see a window like the following:

These settings
give you different
options on the
lower part of the
screen

3. If necessary, you can change your Media Type and Color settings.

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Note: The Print Quality 4. Choose one of the following Print Quality settings:
settings available depend
on the Media Type you • Draft
selected. Choose lower
print quality for faster
• Normal - 360dpi
printing, or SuperPhoto - • Fine - 720dpi
2880dpi for best quality.
• SuperFine - 1440dpi

• SuperPhoto - 2880dpi

5. Choose any of the following:

• High Speed for fast, bidirectional printing at lower quality.

• Flip Horizontal for printing a mirror image of your file. Use with
backlight film.
• Finest Detail for sharper edges when printing text, graphics, and
line art.
• Edge Smoothing to improve the quality of low-resolution images.

6. Choose one of the following Color Management settings:

• Color Controls lets you specify individual values for adjusting
brightness, contrast, saturation, and CMY inks, or choose from the
three Color Control modes. You can also choose from three Gamma
settings, which control image contrast by modifying the midtones
and midlevel grays.
Tip: If you turn off color
management, you can • PhotoEnhance allows you to correct noise and other problems
still control the ink
common to digital camera images or choose special tone and effect
density, as described
on page 93. settings.
• Off (No Color Adjustment) disables color management in the
printer driver. Choose this mode when you use a color managed
workflow in Photoshop or other software.
• ICM adjusts colors based on the printer’s ICC profile, using the
Image Color Matching system and the printer’s Epson Standard
profile. In most cases, you will get better results by applying color
management in your application, rather than in the printer driver.

7. If you are using non-Epson media and you need to fine-tune its
performance, click the Paper Config button.

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Note: You may need to You see the following:

change the Color Density
setting if your custom
profile was created to
optimize D-max and color
gamut.

Select the correct settings to match your ICC profile. These settings
override any paper configuration settings you may have made using the
printer’s control panel.
• Color Density lets you control the ink saturation level (for example,
when you turn off color management in your printer software).
• Drying Time per Print Head Pass lets you print with non-Epson
media and avoid smearing the ink. You can make the print head
wait up to 5 seconds after each pass to allow ink to dry.
• Paper Feed Adjustment helps reduce banding. Choose a lower
value if you see white lines on your prints, or a higher value if you
see dark lines.
• Paper Suction lets you decrease the paper suction level when
printing on thinner papers (less than 12 lb), such as CAD drafting
paper or backlight film.
• Paper Thickness helps reduce vertical banding and creates a
sharper image when printing on unusually thick or thin paper.

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• Cut Method decreases the cutting blade pressure for thinner media,
and adjusts the speed for thick media. You may need to experiment
to determine the best setting for your paper.
• Platen Gap lets you fine-tune the setting for various paper
thicknesses.
• Eject Roller Type lets you define the eject roller for printing with
non-Epson media. You may need to experiment to determine the
best setting for your paper.

8. Click Save Settings if you want to have your advanced settings

available for reuse. Then type a name for the group of settings and click
Save. The name is added to your list of custom settings.

9. When you’re finished setting advanced printer options, click OK.

Choosing Advanced Black and White Photo Settings

The Advanced Black and White Photo mode allows you to easily produce
neutral and toned black-and-white prints using your Epson driver and offers
an alternative black and white workflow. Advanced Black and White Photo
mode also provides settings for more advanced black and white control.
Whether your photo is color or grayscale, you can use this unique screening
and color management technology to create stunning black-and-white
prints. This mode is only available when printing on select media types.

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1. On the Main tab, Choose the Media Type setting for the paper you have
loaded in the printer.

2. Choose Advanced B&W Photo for the Color setting.

3. Click Custom, then click Advanced. You see this screen:

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4. You can adjust the following settings:

• Color Toning: Allows you to add tone (hue) to your black and
white output. The default is Neutral, which will provide you with a
neutral tonal scale print. You can also choose other popular presets
such as Cool, Warm, and Sepia. Note that the presets will affect the
target found in the Tone Color Circle.
• Tone: Allows you to easily change the entire tonal scale of your
black and white output. While Darker is the default setting, you
may see better results if you choose Dark.
• Brightness: Adjusts the overall lightness and darkness of your
image.
• Contrast: Adjusts the difference between the light and dark areas of
your image.
• Shadow and Highlight Tonality: Allows you to control tonality
only in the shadow or highlight areas of your image.
• Max Optical Density: Adjusts the overall density or focus of the
print. Create a soft focus print by setting the density to lower.
• Highlight Point Shift: If your image is prone to gloss differential,
checking Highlight Point Shift will help to reduce gloss differential
by adding density to the highlights of your image.
• Tone Color Circle: Click on any portion of this color wheel or
enter corresponding values to customize the tone (hue) to add to
your black and white print. The closer you select to the edge of the
wheel, the more color you will add to your black and white print.
• Preview: Approximates the image tone based on your settings.
Please note this preview will always be of the same image and is not
color managed. It is just to be used to give you a level of feedback as
you make changes.

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Managing Print Jobs

Your printer comes with several utilities that let you check on your print jobs
and cancel, pause, or restart them.

The Progress Meter opens each time you send a print job. Status Monitor 3,
which appears on the taskbar when you print, lets you check the printer’s
status and monitor print jobs.

Using the Progress Meter

After you send a print job, the Progress Meter window appears:

Click to cancel

Click to pause/resume
printing

May not appear if you

are printing over a
network

Click for more details

on the displayed
printing tip

You can use the buttons to cancel, pause, or restart your print job. You also
see how much ink you have left and view printing tips.

If you don’t want the Progress Meter to appear, you can turn it off. See
page 99 for instructions.

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Setting Monitoring Preferences and Optimizing Print

Speed
You can choose when and how you want to be notified of problems, whether
you want a Status Monitor 3 icon to appear on your Windows taskbar, and
whether you want to allow monitoring by other users who share the printer.
You can also use the Speed and Progress utility to improve printing speed.

1. Do one of the following:

• Windows XP: Click Start and select Printers and Faxes.
Right-click your printer icon and select Printing Preferences.
• Windows 2000: Click Start, point to Settings, then select
Printers. Right-click your printer icon and select Properties,
Document Defaults, or Printing Preferences.

2. Click the Utility tab, then click the Speed & Progress button. You see
the Speed & Progress window:

Note: If you want to

disable display of the
progress meter during
printing, you can click the
Show Progress Meter
checkbox to deselect it.

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3. Select from the following options:

• High Speed Copies speeds up printing of multiple copies of the
same document using hard disk space as a cache. If you have
multiple hard drives, you can select a different drive to spool to.
• Show Progress Meter lets you control whether or not the Progress
Meter is displayed when you send a print job.
• Always spool RAW datatype lets you spool documents using the
RAW format instead of the EMF (metafile) format. Because the
RAW format requires fewer resources, printing is faster and you can
avoid certain problems, such as insufficient memory or disk space.
• Page Rendering Mode speeds printing by rendering the entire
page. Use this setting if print speed is extremely slow or the print
head stops for a few minutes while printing. Printing will take
longer to start.
• Coarse Rendering allows you to override the length or width
limitations in applications (such as Photoshop) that restrict the
number of pixels you can print.
• Print as Bitmap allows large or complex vector graphics to print
faster in Adobe Acrobat® or any other non-image based application.

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4. Click the Monitoring Preferences button. You see the Monitoring

Preferences window:

5. Select the Notification options you want to use.

6. If you want to have the Status Monitor 3 icon appear in your Windows
taskbar, click the Shortcut Icon checkbox. Then select the icon to use.
After you enable the shortcut, you can simply double-click the icon to
open the Status Monitor 3 window or right-click it, then select
Monitoring Preferences in the pop-up menu.

7. Select Allow monitoring of shared printers if your printer is shared

and you want to let other users monitor it.

8. Click OK to save your settings.

9. Click OK to close the Speed & Progress window and return to the
Utility menu. Then click OK again to exit the Printers utility.

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101

Chapter 5: The Epson Stylus Pro 4800 requires little maintenance to keep working at its
best. This chapter describes the following routine procedures:
Maintaining
and • Checking printer status and part life
Transporting • Checking and cleaning the print head
the Printer • Aligning the print head
• Replacing ink cartridges
• Changing the black ink cartridge
• Performing additional maintenance tasks
• Replacing the paper cutter blade
• Replacing the maintenance tank
• Cleaning the printer
• Transporting or storing the printer
• Uninstalling and reinstalling printer software
• Removing the optional print server card

In addition to the features described in this chapter, you can also use the
SelecType menu system on the printer to fine-tune a variety of printer
settings. For more information, see the electronic Reference Guide included
on the CD-ROM that came with your printer.

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Note: To test the print Checking Printer Status and Part Life
quality, see page 104 for
instructions on printing a Using the SelecType menus, you can check the amount of ink remaining,
nozzle check.
the total number of prints, and the status of your cutter blade, maintenance
tank, and other printer parts. You can either print out a status check, or you
can view the printer’s status on the LCD panel.

Printing Status Information

The status check sheet shows some of the current default settings, the
amount of ink remaining in each cartridge, the page count, and the status of
various printer parts.

Follow these steps to print the status check sheet:

1. Make sure paper is loaded in the tray.

2. Press the Menu button. You see PRINTER SETUP.

3. Press the button so you see TEST PRINT, then press Menu . You
Note: You can replace see NOZZLE CHECK.
the ink cartridges, cutter
blade, and maintenance
4. Press so you see STATUS CHECK, then press Menu . You see
tank yourself. Other
printer parts need to PRINT.
be replaced by an
authorized Epson service 5. Press Menu again to start printing.
technician.
The amount of ink left or the component life is indicated as follows:
E*****F = 100–81% ink or service life remaining
E**** F = 80–61%
E*** F = 60–41%
E** F = 40–21%
E* F = 20–11%
% = less than 10% ink or service life remaining

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Viewing Status Information

Note: Some status To view printer status information instead of printing it, follow these steps:
information is a
projection based on the 1. Press the Menu button. You see PRINTER SETUP.
last print made.
2. Press the button until you see PRINTER STATUS, then press
Menu . You see VERSION.

3. Do one of the following:

• To check the firmware version, press Menu again. When done,
press the button.
• To check the number of pages that can be printed with each ink
cartridge, press until you see PRINTABLE PG, then press Menu
. When done, press the button.
This option must be enabled by using the maintenance mode on the
printer’s control panel. See page 117 for instructions.
• To check the amount of ink left, press until you see INK LEFT,
then press Menu . The status of the first cartridge (MK, or matte
black) is displayed, using the E*****F symbols described above.
Continue pressing to see the status of the remaining cartridges.
When done, press the button.
• To check how much of the maintenance tank has been used, press
until you see MAINT TANK, then press Menu . The status of
the tank is displayed, using the E*****F symbols described above.
When done, press the button.
• To check the amount of ink used (in milliliters) and paper used
(in square meters), press until you see USAGE COUNT, then
press Menu . Clear this setting with the USE COUNT CLR
option.
You can change the units of measurement from meters to inches
and feet by using the maintenance mode on the printer’s control
panel. See page 117 for instructions.

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• To check job history, press until you see JOB HISTORY, then
press Menu . For the last 10 print jobs saved in the printer, you
see the ink used (in milliliters) and paper used (in square meters).
The most recent job is saved as No. 0. When done, press the
button. Clear this setting with the JOB HIST CLR option.
• To check the total number of prints, press until you see TOTAL
PRINTS, then press Menu . When done, press the button.
• To check the status of other printer parts, press until you see
SERVICE LIFE, then press Menu . The status of the cutter is
displayed, using the E*****F symbols described below. Continue
pressing to see the status of the carriage motor, paper feed motor,
print head, and cleaning unit.
The status of the ink and printer parts is indicated with these symbols:
E*****F = 100–81% ink or service life remaining
E**** F = 80–61%
E*** F = 60–41%
E** F = 40–21%
E* F = 20–11%
% = less than 10% ink or service life remaining

4. Press the Pause button to exit the menu.

For more information about the Printer Status menu, see your electronic
Reference Guide.

Note: You can run a

cleaning cycle by holding
Checking and Cleaning the Print Head
down the Menu button
for three seconds. You If your printed image shows a color shift or horizontal lines, you should
can also use the printer’s check the print head to see if any nozzles are clogged.
menus to run a power
cleaning cycle. See You can check the print head nozzles and select the Auto Cleaning feature at
page 106 for details. the same time, using your printer utility software. This enables the printer to
print a nozzle check pattern, read it, and automatically run a cleaning cycle if
necessary.

1. Make sure paper is loaded in the paper tray.

2. Do one of the following to access the printer utilities:

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• Mac OS X: Open the Epson Printer Utility in your Applications

folder. Select Stylus Pro 4800, and click OK.
• Windows XP: Click Start and select Control Panel. Double-click
Printers and Faxes. Right-click your printer icon and select
Printing Preferences. Click the Utility tab.

• Windows 2000: Click Start, point to Settings, then select

Printers. Right-click your printer icon and select Printing
Preferences (Windows 2000). Click the Utility tab.

You see a screen like the following:

3. Click the Nozzle Check icon.

4. Click Print to print the nozzle check pattern.

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5. Examine the nozzle check pattern to make sure it has no gaps or lines.
• If the printout looks okay as shown below, you’re done. Click
Finish.

• If you see any gaps as shown below, click Clean to clean the print
head and follow the on-screen instructions.

6. If the nozzles do not clear after a few cleaning cycles, run a Power
Cleaning Cycle, as described in the next section.

Running a Power Cleaning Cycle

You can run a power cleaning cycle from the control panel if the normal
cleaning process is not sufficient to clear the nozzles. However, the power
cycle uses a large quantity of ink, so it is recommended only as a last resort.

The cartridges need to be at least 50% full to use power cleaning. You may
need to replace a low cartridge to run the cleaning cycle. After cleaning, you
can reinsert the old cartridge.

1. Print a nozzle check to make sure the print head needs cleaning, as
described on page 102.
Caution: Don’t run a
cleaning cycle while 2. Make sure the printer is ready and the red B ink light on the printer’s
thick media is loaded in LCD panel is not on or flashing.
the printer.
3. Press the Menu button.

4. Press the button until you see MAINTENANCE, then press

Menu .

5. Press the button until you see PWR CLEANING, then press
Menu . Press Menu again to start the power cleaning.

6. Follow the instructions on the LCD panel to raise or lower the ink
levers.
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7. When cleaning is finished and the Pause light stops flashing, print the
nozzle check again to confirm that the head is clean.
Note: You must use at For effective cleaning, always run a nozzle check between cycles.
least a 10× eye loupe to
check the pattern. If the pattern is still missing segments after a few power cleaning cycles,
turn the printer off and leave it overnight, then clean the print head
again the following morning with regular cleaning cycles. If you still see
no improvement, contact Epson for assistance.

Aligning the Print Head

Aligning the print head is the most important thing you can do to ensure the
best print quality. If banding appears on your prints, if they look grainy or
blurry, or you see misregistration or “ghosting,” you need to align the print
head.

Although you can align the print head using the printer utility software, it’s
best to align from the control panel. This will do the most thorough job in
the shortest time, and it’s all automatic.

If you haven’t already done so, it’s a good idea to run a nozzle check before
aligning the print head (page 104). This ensures that the print head
alignment patterns print correctly.

Follow these steps to align the print head using the control panel:

Tip: To properly align the 1. Make sure the printer is turned on. Then load Epson Enhanced Matte
print head, you can use paper or the paper that came with the printer.
letter-size Epson
Enhanced Matte Paper or
2. Press the Menu button.
Premium Luster Photo
Paper.
3. Press the button so you see HEAD ALIGNMENT, then press
Menu . You see PAPER THKNS.

4. Press the Menu button again so that *STD appears on the display.
This is the correct thickness setting for most Epson papers, including
Enhanced Matte paper.

5. Press the Menu button to register the value, then press the button
to display PAPER THKNS again.

6. Press the button to display ALIGNMENT.

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7. Press the Menu button to display AUTO, then press the Menu
button again. You see UNI-D (uni-directional). This is the type of
alignment to start with.

8. Press the Menu button again to start the alignment process.

It takes about 7 minutes to run the automatic uni-directional head
alignment. The printer’s white beam sensor reads the alignment pattern
and adjusts the printer automatically. Make sure you don’t open the top
cover or turn off the printer during this process.

9. When the uni-directional alignment is finished, press the button until

you see BI-D 2-COLOR. Then press the Menu button again to start
the bi-directional black alignment process, which is also completely
automatic and takes about 7 minutes.

10. When the bi-directional black alignment is finished, press the button
until you see BI-D ALL. Then press the Menu button again to start
the alignment process. Again, this process is completely automatic and
takes about 7 minutes.

11. When done, press the Pause button to exit the head alignment mode.

If you want to verify or fine-tune the automatic alignment process, you can
perform a manual head alignment. See your electronic Reference Guide for
instructions.

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Replacing Ink Cartridges

Tip: You can store Before you begin a large print job, you should check your ink levels. If one of
partially used ink your cartridges is low, you can replace it before you start. Or you can wait
cartridges for up to until the ink runs out, replace the cartridge, and then continue the job
6 months. without any loss of print quality. However, it is best to replace a low ink
cartridge before starting a large print job.

The easiest way to check ink levels is from the control panel:

1 2 3 4 5 6 7 8

Menu

3sec.

Full Empty

1 Matte 8 Light
Black/Photo Light Black
Black
2 Cyan 4 Yellow 6 Light Cyan 7 Light Magenta

3 Magenta 5 Light Black

When the red B ink light is flashing (and INK LOW is displayed on the LCD
panel), the indicated cartridge is almost out of ink. Make sure you have a
replacement cartridge. When the light stays on and INK OUT is displayed,
the cartridge is empty. You must replace the cartridge before you can
continue printing.

You can install any combination of 110 ml and 220 ml cartridges. It’s a good
idea to keep a set of empty 110 ml cartridges on hand at all times in case you
need to ship the printer.

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Use the following UltraChromeK3 Epson ink cartridges:

Caution: You must use
the Epson ink cartridges Cartridge 110 ml 220 ml*
designed for your printer. Matte Black T543800 T544800
Other ink cartridges will
Photo Black T564100 T565100
not work and may cause
damage not covered by Cyan T564200 T565200
your warranty.
Magenta T564300 T565300
Yellow T564400 T565400
Light Cyan T564500 T565500
Light Magenta T564600 T565600
Light Black T564700 T565700
Light Light Black T564900 T565900

* When using these cartridges, you must leave the ink compartment door open.

You can purchase genuine Epson ink and paper from an authorized Epson
reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766).
In the U.S., you can also purchase online at www.epsonstore.com. In
Canada, you can also purchase at www.epson.ca or 800-807-7766.
Caution: Leave the
empty cartridge in the
printer until you are ready Before you start, make sure the printer is powered on. Then follow these
to replace it. steps to replace an ink cartridge:

To prevent ink reporting 1. Note the color of the cartridge whose light is on or flashing. This is the
errors, never replace the cartridge you need to replace.
ink cartridges with the
printer turned off. 2. Press the ink compartment cover to open it.

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3. Raise the ink levers to the unlocked position.

WARNING: Do not shake

the empty cartridge, or ink
may leak out. If ink gets on
4. Remove the empty ink cartridge from the printer. Make sure you save
your hands, wash them
thoroughly with soap your first set of empty 110 ml cartridges, so you can use them for
and water. If ink gets in transporting the printer if necessary.
your eyes, flush them
immediately with water.

5. Make sure the replacement cartridge is the correct color, and remove it
from its package.

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6. Gently shake the cartridge before installing it.

Note: If you can’t insert

the cartridge smoothly,
you may have the wrong
cartridge. Check the
package and product 7. Hold the cartridge with the arrow pointing toward the printer. Then
code. If the B ink light
remains on after installing
insert the cartridge into the slot. Don’t force it in.
the cartridge, it may not
be inserted fully.

8. Lower the ink lever to its locked position.

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Caution: Do not remove 9. If you’re using 110 ml cartridges, close the ink compartment cover. If
and re-insert cartridges you’re using 220 ml cartridges, you’ll have to leave the cover open.
more often than
necessary. Doing so can
compromise the needle
valve seal and allow air to
enter the ink tubes,
causing nozzle loss.

Once the cartridges are installed, the printer returns to its READY state.

Changing the Black Ink Cartridge

Caution: To avoid You can change the black ink from Matte Black to Photo Black or vice-versa.
interruption, observe the
following conditions: Do
You will need to use the Black Ink Conversion Kit (included with your
not turn off the printer, printer) and a new black ink cartridge (either Matte or Photo that you want
open the top cover, to convert to).
remove the rear cover,
move the paper lever to The Photo Black cartridge is ideal for printing photographic images on all
the released position, media types. It is optimized for traditional photographic and ink jet-coated
remove the ink
papers, such as Epson Premium Luster Photo Paper, Photo Semigloss Paper,
cartridges, remove the
maintenance tank, or Premium Semimatte Photo Paper, etc.
unplug the power cord.
The Matte Black cartridge is optimized for printing photographic images on
Note: If an electrical matte or plain papers, such as Epson Enhanced Matte Paper and Epson
power failure occurs Velvet Fine Art Paper.
during this operation, turn
the printer on again. You
can continue your
Generally, you should switch black ink cartridges only if you plan to run a
procedure at the large number of print jobs in the new mode. Since it takes several minutes to
breakpoint. switch and consumes some ink, you shouldn’t switch cartridges more often
than necessary.

Changing the black ink cartridge also consumes color ink, so you need to
make sure that all of the cartridges contain enough ink before you begin.

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If MNT TNK FULL appears on the LCD, you need to replace the
maintenance tank. See page 121.

Draining the Old Ink

1. Make sure that READY appears on the LCD panel.

2. Press the Menu button.

3. Press the button until you see MAINTENANCE, and then press the
Menu button.

4. Press the button until you see BK INK CHANGE, and then press the
Menu button.

5. Press the Menu button again.

6. When RAISE THE RIGHT INK LEVER appears on the LCD, raise the
ink lever on the right ink compartment.

7. When RAISE THE LEFT INK LEVER appears on the LCD, raise the ink
lever on the left ink compartment.

8. When REMOVE INK CRTG appears, remove all four ink cartridges
from the left ink compartment.

9. When INSTALL CNVRSION CRTG appears, insert the three

Note: If REPLACE conversion cartridges in the slots on the left ink compartment.
CNVRSION CRTG
appears, press the Pause
button. Remove the old
10. When LOWER THE LEFT INK LEVER appears on the LCD, lower the
conversion cartridge(s) ink lever on the left ink compartment.
from the left ink
compartment, and then
The printer starts draining ink and DRAINING XX% appears on the
insert the new LCD. Wait until draining is complete.
conversion cartridge(s).
Go to step 4 to start
again.

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Installing the New Black Ink Cartridge

1. When draining is complete, RAISE THE LEFT INK LEVER appears on
the LCD. Raise the ink lever on the left ink compartment.

2. When REMOVE CNVRSION CRTG appears, remove the conversion

cartridges from the slots on the left ink compartment.

3. When INSERT INK CRTG appears, insert the cartridges in their

specified slots.

4. When LOWER BOTH INK LEVERS appears, lower the ink levers on the
right and left ink compartments.

5. When RAISE BOTH INK LEVERS appears, raise the ink lever on the
right and left ink compartments.
Note: Because ink The printer starts charging ink. After a while, ink lever messages appear
charging after black ink
conversion consumes a
on the LCD.
large quantity of ink, you
may need to replace the 6. When a message appears on the LCD, raise or lower the ink levers
ink cartridges soon. accordingly until READY appears on the LCD.

7. Because ink charging after black ink conversion consumes a large

quantity of ink, you may need to replace the ink cartridges soon.
When READY appears on the LCD, ink charging is complete.

8. If you have installed 110 ml ink cartridges, close the ink compartment
covers. If you have installed 220 ml ink cartridges, do not close the ink
compartment covers.

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Updating the Printer Driver Information

After the replacement operation, update the driver information using the
steps below.
• Mac OS X
Open the Epson Printer Utility in your Applications folder. Select
Stylus Pro 4800, and click OK. Click the EPSON StatusMonitor
button and make sure the Matte Black cartridge option is shown. If not,
click Update.
• Windows
Click the Main tab and make sure that the correct ink cartridge is
displayed. If not, set the information manually by clicking the Utility
tab and then the Printer and Option Information button.

Performing Additional Maintenance Tasks

In addition to running a power cleaning cycle and replacing the cutter blade,
you can use the Maintenance menu to set the printer’s date and time. You
can also use the maintenance mode to change printer defaults and run
special procedures.

Changing the Date and Time

Follow these steps to set the date and time:

1. Press the Menu button.

2. Press the button until you see MAINTENANCE, then press Menu
again.

3. Press the button until you see CLOCK SETTINGS, then press Menu
.

4. Use the or buttons to set each item in the date and time, displayed
in the following format: MM/DD/YY HH:MM.

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Using the Maintenance Mode

The maintenance mode allows you to make special settings and perform
maintenance procedures that may be needed occasionally. You can use the
maintenance mode to do the following:
• Print a hex dump for diagnosing problems
• Change the language or units of measurements used on the printer’s
control panel menus
• Enable the printable pages counter
• Change the default pressure setting for the automatic cutter
• Run a “super strong” cleaning cycle.
• Return all of the printer’s control panel settings to their default values

Follow these steps to use the maintenance mode:

1. Make sure the printer is turned off. Press and hold the Pause button,
then press the P Power button until the printer turns on and displays
HEX DUMP on the LCD panel.

2. Press the or button to select the settings described below. If you

need to back up to the previous menu level, press the button.
• To print a hex dump of data in the printer’s buffer, press the
Menu button to display EXEC. Then press Menu again
to print the 16-byte hex data in the left column and corresponding
ASCII characters in the right column. Press the Pause button to
print the last page.
• To change the language displayed on the LCD panel, press the
button until you see LANGUAGE, then press the Menu button.
Press the button until you see the language you want, then press
Menu again to select it. The printer exits maintenance mode
and returns to normal operation.
• To enable printable pages, press the button until you see PAPER
COUNTER, then press the Menu button. Press the button to
select an option, then press the Menu button.

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• To change the units of measurement, press the button until you

see UNIT, then press the Menu button. Press the button to
switch from METER to FEET/INCH, then press Menu to select
the units you want. Press the button when done.
• To change the default cutting pressure, press the button until you
see CUT PRESSURE, then press the Menu button to display
100%. Press the button to decrease the pressure, or the button
to increase it (in 1% increments). Press Menu to select the
setting you want.
• To run a super strong cleaning cycle, press the button until you
see SSCL, then press the Menu button to display EXEC. Press
Menu to start the cleaning cycle.
• To return all control panel settings to their default values, press the
the button until you see DEFAULT PANEL, then press the
Menu button to display EXEC. Press Menu again to restore
the default settings.

3. To exit the maintenance mode, turn off the printer by pressing the
P Power button. Press the P Power button again to turn on the printer
in the normal operating mode.

Note: You can purchase Replacing the Paper Cutter Blade

replacement blades from
an authorized Epson If you notice that your paper isn’t being cut cleanly, the cutter blade may
reseller. To find the
need to be replaced. If you use the blade to cut heavy stock, you will damage
nearest reseller, call
800-GO-EPSON the blade and need to replace it. See page 48 for a list of media that do not
(800-463-7766). In the work with the cutter.
U.S., you can also
purchase online at You can check the status of your cutter by printing the status check sheet or
www.epsonstore.com. viewing its status on the control panel. See page 103 for instructions.
In Canada, you can also
purchase at You can obtain a new cutter blade from Epson (part number C12C815291).
www.epson.ca or
800-807-7766.
Make sure the printer is on, then follow these steps to replace the blade:

1. Press the Menu button.

2. Press the button until you see CUTTER REPLACE.

3. Press Menu to display EXEC.

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Caution: Do not try to 4. Press Menu again. The print head moves to the replacement
slide the carriage by position. OPEN TOP COVER is displayed.
hand, or you may damage
the printer.
5. Open the top cover.

6. When REPLACE CUTTER is displayed on the LCD, hold down the side
pin as shown and turn the latch to the right.

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WARNING: The blade is 7. Release the side pin and carefully remove the cutter blade.
sharp. Be careful when
removing it.

8. Insert the new cutter as shown.

9. Push down on the side pin while turning the latch to the left.

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10. Close the top cover when you see a message prompting you to do so.
The cutter moves to the home position.

Replacing the Maintenance Tank

The maintenance tank stores ink that gets flushed from the system during
manual and automatic print head cleaning. When the tank is almost full, the
message MNT TK NEAR FULL appears on the LCD panel. When the tank is
completely full, the printer stops working and MNT TNK FULL appears on
the LCD.

You can check how much space remains in the maintenance tank by viewing
its indicator on the control panel, shown below. You can also check its status
using the SelecType menu (see page 103) or by printing a nozzle check sheet
(see page 102).

Maintenance tank
indicator (showing
a new tank)

Note: You can purchase

replacement items for Replacement tanks are available from Epson (part number C12C890191).
your printer from an
authorized Epson Follow these steps to replace the tank:
reseller. To find the
nearest reseller, call 1. Make sure the printer is not printing or performing any other operations
800-GO-EPSON (READY or PAPER OUT should appear on the control panel).
(800-463-7766). In the
U.S., you can also
purchase online at
2. If you are using 220 ml ink cartridges, remove the four cartridges from
www.epsonstore.com. the right ink compartment, then close the compartment cover.
(U.S. sales only). In
Canada, you can also
purchase at
www.epson.ca or
800-807-7766.

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3. Place your hand under the right ink compartment and gently pull out
Caution: Be careful not
the maintenance tank.
to spill ink from the
maintenance tank when
removing it. Hold it upright
at all times and dispose of
it carefully.

4. Place the used tank in the plastic bag included with the new tank.

5. Insert the new tank.

6. If you removed any ink cartridges, replace them after inserting the new
maintenance tank.

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Caution: Be careful not Cleaning the Printer

to touch the gears inside
the printer. To keep your printer working at its best, you should clean it several times a
year.
To avoid damaging the
components as well as
the case, never use 1. Make sure the printer is turned off and all its lights are off. Then unplug
alcohol or thinners to the power cord and disconnect the printer from your system.
clean the printer.
2. Open the roll paper cover and remove the roll paper. Remove any sheets
Be careful not to get from the paper tray. Use a soft brush attachment to vacuum the paper
water on the printer tray.
mechanism or electronic
components.
3. If the paper path accidentally gets soiled with ink, gently clean it with a
Don’t use a hard or soft, lint-free cloth dampened with water.
abrasive brush.
4. If the outer case is dirty, clean it with a soft, clean cloth dampened with
Don’t spray the inside mild detergent. Keep the ink cartridge compartment closed to prevent
of the printer with water from getting inside.
lubricants; unsuitable
oils can damage the
mechanism. Contact
Epson if you think the
Transporting or Storing the Printer
printer needs lubrication.
If you are moving the printer a short distance (for example, in the same
building), raise the ink levers and have at least two people lift the printer.

To ship the printer, you must repack it using the original box and packing
materials and secure it to a pallet. If you do not have these items, contact
Epson to request them. Otherwise, the printer may be damaged beyond
repair.
WARNING: The printer
weighs about 88 lb (without If your printer includes the EpsonNet Ethernet card, you must remove it
ink), and should be lifted by
before shipping the printer for repairs. See page 127 for instructions.
two people.

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Preparing the Printer for Shipment

1. Turn the printer on and remove the following parts:
• All paper or other media
• Roll paper spindle
• Paper tray

2. If you are using the 110 ml ink cartridges, leave them installed. If you
are using 220 ml cartridges, remove them and install 110 ml cartridges.
Caution: To avoid spilling To store partially used cartridges removed from the printer, tape over
ink and damaging the the needle valve hole and place each cartridge in a separate, resealable
printer, you must leave plastic bag. Be sure to remove the tape before reinstalling the cartridges.
the cartridges in place, The printer must be powered on when removing or installing ink
raise the ink levers, and
lock the print head.
cartridges.

3. Raise the ink levers.

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4. Make sure the print head is in the home (far right) position. Then lock
the print head by pushing the green tab to the right.

5. If you saved the carriage retainer bracket, replace it and screw it back
into place. (See page 18.)
Caution: Do not turn off 6. Turn off the printer and unplug the power cord.
the printer by unplugging
it or turning off a power
7. If you need to ship the printer, you must repack it using the original box
strip. You will not be able
to lock the print head, and and packing materials and secure it to a pallet. If you do not have these
ink will leak out of the items, contact Epson to request them. Otherwise, the printer may be
reservoir, damaging the damaged beyond repair.
printer.
If you are transporting the printer in your own vehicle without the
original packaging, make sure you wrap and pack the printer securely.
Transport the printer in a horizontal position on a flat, stable surface.

8. Keep the printer level while moving it.

Caution: Make sure you Setting Up the Printer After Transportation

release the print head by
pulling out the green tab. Setting up the printer after transporting it is almost identical to setting it up
for the first time, as described on page 17.

Keep in mind that the first time you start printing after moving the printer,
the print head nozzles may be clogged—especially if the printer hasn’t been
turned on for a long time. You may need to run a cleaning cycle (page 104)
and realign the print head (page 107) to ensure good print quality.

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If you see the message PERFORM POWER CLEANING? on the LCD panel
after setting up the printer, select Y to start the power cleaning process, as
described on page 106.

Uninstalling and Reinstalling the Printer Driver

If you need to uninstall and then reinstall the printer driver software for any
reason, follow the instructions in the appropriate section below.

Macintosh
1. Open the Applications folder, then the Utilities folder.

2. Double-click Printer Setup Utility, select Stylus Pro 4800, and then
click Delete.

Tip: Check the Epson Pro 3. If you want to reinstall your printer software, restart your Macintosh.
Graphics website at Then follow the instructions on page 24 to install the software.
http://prographics.epson.
com for updated drivers
and utilities that may Windows
become available.
1. On Windows XP, click Start > Control Panel.
On Windows 2000, double-click My Computer, then
double-click the Control Panel icon.

2. Double-click Add/Remove Programs. Click Epson Printer

Software in the program list, then select your printer icon.

3. Click the Change/Remove or Add/Remove button and follow the

on-screen instructions.

4. If you want to reinstall your printer software, restart your computer.

Then follow the instructions on page 30 to install the software.

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Removing the Optional Print Server Card

If you need to exchange or ship your printer, you must remove the Ethernet
card.

WARNING: The card will be 1. Turn off the printer and disconnect the power cord.
hot after printing. Make sure
you allow the card to cool 2. Disconnect the Ethernet cable.
before handling it.
3. Remove the two screws securing the card.

4. Make sure the card is cool before pulling it out of the slot.

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129

Chapter 6: As you use your printer, you may occasionally experience a problem. The
first thing you should do is diagnose the problem following the guidelines in
Solving this chapter. Then try the most likely solutions until the problem is fixed.
Problems
This chapter provides instructions for the following:
• Diagnosing problems
• Checking error messages and lights
• Improving print quality
• Solving operational problems
• Solving miscellaneous printing problems
• Solving paper problems, including clearing paper jams

Diagnosing Problems
The Epson Stylus Pro 4800 includes a number of ways to help you diagnose
problems:
• To identify the most common problems, check the messages and lights
on the control panel. See pages 130 through 134 for more information.
• If you’re using the Epson printer driver and Status Monitor utility,
check your software for error messages. See Chapter 4 or 5 for more
information.
• To determine whether the problem is caused by the printer itself,
disconnect the printer from your computer and run a nozzle check from
the control panel. See page 102 for instructions.
• If none of the suggested solutions in this chapter solve your problem,
contact Epson as described under “Where To Get Help” on page 10.

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Checking Error Messages and Lights

The control panel includes various lights and an LCD display to indicate the
status of the printer:
Paper light

LCD display

Menu
button

Power Ink
button light Left arrow or paper
source button
Pause button
and light

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When your ink or paper runs out or a problem occurs, a message appears on
the LCD display, and the lights on the control panel come on or flash. The
following table lists the messages in alphabetical order and includes an
explanation and instructions for correcting the problem.

Message Light Explanation Response

CHANGE PAPER Paper light Paper loaded does not Press the Paper Source button to select the
TYPE on match the source correct setting: either (for paper in the tray,
selected. or or for roll paper).
COMMAND — You’re using the wrong Press the Pause button and hold it for 3
ERROR printer driver. seconds to cancel the print job. Make sure you
installed the correct driver for your printer.
Damaged data was Press the Pause button and hold it for 3
sent to the printer or seconds to cancel the print job.
the data has an
incorrect command.
The installed printer Stop printing, and press the Pause button for
driver is not correct for 3 seconds. Then make sure that the installed
the printer. printer driver is correct for the printer.
DRIVER INK SET — The black ink cartridge Stop printing, and then press and hold the
SETTING IS option does not match Pause button for 3 seconds. Select the correct
WRONG what is selected in the black ink cartridge option in the driver. See
driver page 116. If you want to continue printing,
MISMATCH
press the Pause button.
ERROR
Non-Epson genuine ink Press the Pause button for 3 seconds to
Note:
cartridge is installed. cancel printing. If you want to continue printing,
These messages
press the Pause button.
alternate.
FEED SHEET — Cut sheet needs to be Load the sheet in the manual feed slot. See
PAPER loaded manually. page 44 for instructions.
FEED SHEET
PAPER
MANUALLY
FORBIDDEN — Cut sheet needs to be Load the sheet in the manual feed slot. See
MEDIA FROM P. loaded manually. page 44 for instructions.
TRAY
INK LOW B Ink light Ink cartridge(s) are Make sure you have replacement cartridges
flashing nearly empty (printing available. See page 109.
continues).
INK OUT B Ink light on Ink cartridge(s) are Replace the ink cartridge(s) indicated on the
empty (printing stops). LCD panel. See page 109 for instructions.

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Message Light Explanation Response

INVALID INK B Ink light on You tried to install the If you are installing ink cartridges for the first
CRTG wrong ink cartridge. time, you must install the cartridges that came
with your printer.

If you are replacing ink cartridges, check the

package and product code. You must use the
ink cartridges designed for your printer. Other
cartridges will not work.
LOAD PAPER Paper light Paper lever is in the After you finish loading paper, pull the paper
on released position while lever all the way forward, to the secured
loading paper. position.
LOAD ROLL Paper light Paper source setting in Make sure the right paper is loaded and the
PAPER on printer driver is paper source setting is the same on the control
different from control panel and printer driver.
LOAD SHEET
panel.
PAPER IN P.
TRAY
LOWER INK — One or both ink levers Pull the lever or levers down to lock the ink
LEVERS are raised. cartridges.
LOWER L (or R)
INK LVR
MNT REQ. — A printer part will need Note the code number and contact Epson as
to be replaced soon. described on page 10.
MNT TK NEAR — The maintenance tank Make sure you have a replacement
FULL is almost full. maintenance tank. See page 121.
MNT TNK FULL B Ink light on The maintenance tank Replace the maintenance tank. See page 121
is full. for instructions.
NO BORDERLESS — Borderless setting Change the setting in the printer driver, or load
WITH THIS SIZE selected for A2-size different-size paper.
sheets (11.7 × 16.5)
RELOAD PAPER
Note:
These messages
alternate.
NO INK CRTG B Ink light on Ink cartridge(s) not Install ink cartridges (page 109) or lower the ink
installed or ink lever lever.
raised.
NO MNT TNK — The maintenance tank Make sure the maintenance tank is fully
is not installed. inserted. See page 121 for instructions.
NOT STRAIGHT Paper light Cut sheet paper is not Load the paper correctly.
RELOAD on loaded straight.

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Message Light Explanation Response

NOZZLES STILL — Head cleaning did not Run the head cleaning utility again. If the
CLOGGED clear the nozzles. nozzles are still clogged, contact Epson.
OPTION I/F — Wrong interface card Turn off the printer and remove the card. See
ERROR installed. the documentation that came with the card.
PAPER NOT CUT Paper light Roll paper was not cut Open the top cover and remove the uncut
flashing correctly. paper. Reload paper if necessary.
The cutter may be Reinstall or replace the cutter blade if
blunt or incorrectly necessary, as described on page 118.
installed.
PAPER NOT Paper light Paper slipped and fed Reload paper, making sure the edges are
STRAIGHT flashing into the printer at an straight.
angle.
PAPER OUT Paper light No paper is loaded. Load paper.
on
Paper ran out. Remove any printouts or paper remaining in the
printer and load more paper.
If the message appears during a print job, reset
the printer by pressing the Pause button for
3 seconds. Then load paper and resend the job.
REAR COVER — The rear cover has Replace the rear cover.
OPEN been removed.
RELEASE LEVER Paper light Paper has jammed in Remove the jammed paper. See page 142 for
REMOVE PAPER flashing the printer. more information.
JAM
RELOAD PAPER Paper light Printer cannot detect If you are using cut sheets, make sure the
on paper. paper is flat. Move the paper lever.
PAPER NOT CUT error Reload paper.
was cleared.

RELOAD PAPER Paper light Manually loaded sheet Insert the sheet further into the printer. See
INSERT DEEPLY on is not inserted far page 44 for instructions.
enough.
REMOVE PAPER Paper light Paper is too thick for Pull the paper lever out to remove the paper.
on head cleaning. Head cleaning automatically starts. After
cleaning, reload paper.
Printer could not feed
the printed page. Remove the print.
REPLACE — The conversion Replace the conversion cartridge with a new
CNVRSION CRTG cartridge needs to be one. Or, complete the replacement of the black
replaced. ink by pressing the Pause button.

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Message Light Explanation Response

SERVICE REQ. All lights The print head is Pull out the green tab to unlock the print head.
flashing locked. See page 18.
An error has occurred. Note the error number, then turn the printer off
and back on. If the message remains, contact
Epson as described on page 10.

SET INK CRTG — Ink cartridge chip error. Remove and reinstall the ink cartridge. If the
message remains, replace the cartridge.
SET PAPER Paper light Paper lever was Pull the lever all the way forward, to the
LEVER on released during the secured position. Start printing again from the
printing process or beginning for best results.
another operation.
TOP COVER — Top cover is open. Close the top cover.
OPEN
UNABLE TO — You tried to print while Press the Pause button to exit the
PRINT an error condition was SelecType menu system. If the message
present. appears again, clear the error before you print.
WRONG INK B Ink light on You tried to install the If you are installing ink cartridges for the first
CRTG wrong ink cartridge. time, you must install the cartridges that came
with your printer.

If you are replacing ink cartridges, check the

package and product code. You must use the
ink cartridges designed for your printer. Other
cartridges will not work.
WRONG PAPER Paper light Loaded paper does not Make sure the size you selected in the printer
SIZE flashing match the image size. driver matches the loaded paper size. Load the
correct size paper if necessary.

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Improving Print Quality

You can often improve print quality by doing the following:
• Run a nozzle check and cleaning cycle. See page 104 for instructions.
• Align the print head. See page 107 for instructions.
• When you send a print job, make sure your print options are set
correctly. For more information, see Chapter 3 (Macintosh) or Chapter
4 (Windows).

If none of these suggestions help, try the solutions below.

Problem Solution
Your print has ◗ Check the ink indicators and light to see if you are low on ink. Replace ink
horizontal banding. cartridges if necessary, as described on page 109.
◗ Run a nozzle check and cleaning cycle. See page 104 for instructions.
◗ Align the print head from the printer’s control panel, as described on page 107.
◗ Turn off High Speed in your Advanced settings.
◗ Make sure the Media Type setting in the printer software is correct for the media
you’re printing on.
◗ If you’re using cut sheet media, make sure the printable side is face down in the
tray.
◗ Choose a higher resolution, such as SuperPhoto - 2880dpi.
◗ If you’re using a third-party RIP and non-Epson media, see if the RIP provides a
method for adjusting the paper feed.
Try adjusting your paper configuration settings (page 70 for Mac OS X or page 93 for
Windows). Check these settings:
◗ Make sure the Paper Thickness setting is correct for the paper you’re printing on.
◗ If you’re printing on thin paper that’s getting saturated with ink, reduce the Paper
Suction.
◗ Use the Paper Feed Adjustment to tune out banding. Reduce the value for white
lines, and increase it for overlapping dark lines.
◗ If you’ve created a custom paper configuration, be sure to return the setting to
standard (STD) when you’re done using it. See page 58.

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Problem Solution
Your print is grainy, or ◗ Check the ink indicators and light to see if you are low on ink. Replace ink
has misregistration or cartridges if necessary, as described on page 109.
ghosting.
◗ Run a nozzle check and cleaning cycle. See page 104 for instructions.
◗ Align the print head, as described on page 107.
◗ Make sure the Media Type setting in the printer software is correct for the media
you’re printing on.
◗ If you’re using cut sheet media, make sure the printable side is face down in the
tray.
◗ Choose a higher resolution, such as 2880 dpi.
◗ Turn off High Speed in your Advanced settings.
You may need to adjust your paper configuration settings (page 70 for Mac OS X or
page 93 for Windows). Check these settings:
◗ Make sure Paper Thickness setting is correct for the paper you’re printing on.
◗ If you’ve created a custom paper configuration, be sure to return the setting to
standard (STD) when you’re done using it. See page 58.
Colors are incorrect or ◗ Make sure the Media Type setting in the printer software is correct for the media
missing. you’re printing on.
◗ If you are using the color management features in Photoshop or another
application, you must turn off color management in the printer driver. See page 69
(Mac OS X) or page 92 (Windows).
◗ Adjust the Color Density setting in the Paper Configuration utility.
◗ If you’re using a third-party RIP or non-Epson media, custom color profiles will give
you the best color reproduction.
◗ If you’re using cut sheet media, make sure the printable side is face down in the
tray.
◗ Run a nozzle check and cleaning cycle (see page 104).
◗ Check the expiration date printed on each of the ink cartridges. If the cartridge is
too old, replace it as described on page 109.
◗ Check the ink indicators and light, and replace ink cartridges if your ink supply is
low, as described on page 109.
◗ Make sure color settings in your application or printer software are correct.

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Problem Solution
Your print has gaps or ◗ Check the expiration date printed on each of the ink cartridges. If the cartridge is
appears faint. too old, replace it as described on page 109.
◗ Make sure the Media Type setting in the printer software is correct for the media
you’re printing on.
◗ Run a nozzle check and cleaning cycle (see page 104).
◗ Check the ink indicators and light and replace ink cartridges if your ink supply is low,
as described on page 109.
◗ The paper thickness setting is not correct for the paper you’re printing on. Use your
printer software (page 70 for Mac OS X or page 93 for Windows) to choose the
correct setting. When you’re done printing with a custom paper configuration, be
sure to return the setting to standard (STD).
◗ The platen gap setting is too wide. Use the Menu system to change the setting to
STANDARD, or to NARROW if printing on very thin paper. See page 56 for
instructions.
Your print appears ◗ Make sure the Media Type setting in the printer software is correct for the media
blurry or smeared. you’re printing on.
◗ If you’re printing on non-Epson media, you may need to adjust the paper thickness
setting, drying time, or color density. Use your printer software (page 70 for Mac
OS X or page 93 for Windows) to choose the correct setting. When you’re done
printing with a custom paper configuration, be sure to return the setting to standard
(STD).
◗ Your paper doesn’t meet the required specifications or wasn’t stored in a dry,
humidity-free environment. Load new paper.
◗ If you’re using cut sheet media, make sure the printable side is face down in the
tray.
◗ Ink has leaked into the paper path. Wipe the paper path area of the printer with a
soft, clean cloth. See page 123 for cleaning instructions.
◗ Turn off High Speed in your Advanced settings.
◗ The platen gap setting is too narrow. Use the control panel to change the setting to
WIDE or WIDER. See page 56 for instructions.
◗ Run a nozzle check and cleaning cycle (see page 104).

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Problem Solution
The bottom edge of ◗ The paper is curled toward the printable side. Flatten the paper or curl it toward the
your print is smeared. other side.
◗ Make sure the Media Type setting in your printer software is correct for the media
you’re printing on.
◗ If you’re printing on non-Epson media, you may need to adjust the paper thickness
setting or drying time. Use your printer software (page 70 for Mac OS X or page 93
for Windows) to choose the correct setting. When you’re done printing with a
custom paper configuration, be sure to return the setting to standard (STD).
◗ If printing on thick paper, the platen gap setting may be incorrect. Use the control
panel to change the setting to WIDE or WIDER. See page 56 for instructions.

Solving Operational Problems

If you can’t turn the printer on, if it stops printing unexpectedly, or if
nothing prints, check the following:
• The printer is turned on.
• Paper is loaded in the printer.
• The printer is plugged securely into a working electrical outlet that’s not
controlled by a switch or timer.
• The interface cable is securely connected to the printer and your system.
• The voltage supplied by the electrical outlet matches the voltage on the
printer’s rating label. If not, turn off the power and unplug the power
cord immediately. Contact Epson for assistance. (See page 11 for
details.)

If none of these suggestions help, try the solutions on the following page.

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Problem Solution
The printer stops ◗ If the Pause light is flashing, the printer is performing a maintenance procedure or
printing waiting for ink to dry. Check the display message and lights on the control panel.
unexpectedly. Wait until the Pause light stops flashing.
◗ Check the display message and lights on the control panel to see if an error has
occurred. Follow the instructions for the messages beginning on page 130.
The printer sounds as ◗ Follow the instructions beginning on page 104 to clean the print head.
if it’s printing, but ◗ Communication between the computer and printer may have been momentarily
nothing prints. interrupted. Try restarting the computer and printing again.
Nothing prints. ◗ Turn off the printer and computer. Make sure the interface cable is securely
plugged in. Then restart the printer and computer.
◗ Make sure the interface cable meets the required specifications. See page 11 or 12.
◗ The printer port setting doesn’t match the printer connection port (Windows).
Windows XP: Click Start > Control Panel > Printers and Other Hardware >
Printers and Faxes. Right-click the icon for your printer, then select Properties.
Click the Ports tab and make sure your printer port is selected.
Windows 2000: Click Start > Settings > Printers. Right-click the icon for your
printer, then select Properties. Click the Ports tab and make sure your printer port is
selected.
◗ Follow the instructions beginning on page 126 to uninstall your printer software.
Then locate your printer software CD-ROM and reinstall the software. You can also
download and install the latest driver for Macintosh or Windows from the Epson
website at http://prographics.epson.com.

Solving Miscellaneous Printing Problems

If your printouts are not what you expected, try the suggestions below:

Problem Solution
Your print has incorrect or ◗ Make sure your software is installed correctly and the printer is selected.
garbled characters.
◗ Clear any stalled print jobs from the Print Center or Printer Setup Utility
(Mac OS X).
◗ Turn off the printer and computer. Make sure the interface cable is securely
plugged in at both ends.

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Problem Solution
Your print has incorrect ◗ Check the page size or paper size settings in your application. Make sure they
margins. are within the printer’s printable area.
◗ Make sure the Paper Size and Borderless settings in your printer software are
correct for the paper you’re using.
◗ Paper is loaded incorrectly. Follow the instructions in Chapter 2 to reload the
paper.
◗ The PAPER MARGIN (roll paper margin) setting on the PRINTER SETUP menu
is incorrect. If you’re using roll paper, check the setting for PAPER MARGIN.
See the on-screen Reference Guide for more information.
Your image is inverted. ◗ Turn off the Flip Horizontal setting in your printer software. See page 68 (Mac
OS X) or page 92 (Windows) for instructions.
Blank paper is printed. ◗ Make sure your software is installed correctly and the printer is selected.
◗ Make sure the Paper Size setting in your printer software is correct for the
paper you’re using.
◗ Make sure the Paper Source setting in your printer software is correct.
A ruled line on your print ◗ Align the print head as described on page 107.
appears to shift.
Color images print in black ◗ Make sure Color is selected in your printer software.
only.
The printer continues to ◗ Press the Pause button on the printer to clear any print job data in the
feed paper after you have printer’s buffer. Then press and hold the Pause button to reset the printer.
cancelled a job.
Roll paper cannot be cut. ◗ The paper cutter blade may be dull. Follow the instructions on page 118 to
replace the blade.
◗ The paper may be too thick to cut with the built-in cutter. Cut the paper with
scissors. See page 48 for a list of media that cannot be used with the cutter.
◗ Make sure appears on the LCD panel. If not, press the Paper Source
button to select this setting.

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Problem Solution
Printing is too slow. ◗ Turn on High Speed in your Advanced settings.
◗ Choose a lower resolution in your printer software for faster printing.
◗ Clear space on your hard drive or run a defragmentation utility.
◗ Don’t run too many applications at the same time.
◗ Turn off virtual memory.
◗ Add RAM to your system.
◗ Consider upgrading your system to support a faster connection to the printer:
either IEEE 1394 FireWire or USB 2.0.

Solving Paper Problems

If paper feed or paper jam problems occur frequently, try one or more of the
following solutions:
• For roll paper, try adjusting the paper suction setting. See page 57 for
more information. You can also adjust this setting through your printer
driver.
• For heavy or thick media, follow the instructions on page 44 to load the
media correctly.
• Make sure the paper is not folded, wrinkled, or damp.
• Make sure the printer’s environment falls within the required
temperature and humidity range.
• Make sure the paper is not too thick or too thin. See pages 35 and
150 to 151 for paper specifications.
• Make sure no foreign objects are inside the paper path.
• Make sure the printer isn’t located in a brightly lit area. The paper
sensors may not operate correctly.
• Make sure the Media Type and Paper Source settings in the printer
software are correct.
• Make sure the platen gap setting is correct for the paper or media you’re
printing on. See page 56 for more information.

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• If you’re not using Epson media, make sure you use a paper
configuration to adjust for the paper’s thickness and drying time (see
page 58).
• If roll paper is curled tightly, select Starwheel-Roll Curled as the Feed
Roller Type in your paper configuration settings.

Clearing Roll Paper Jams

When roll paper gets jammed in the printer, printing stops and you see a
PAPER JAM message on the LCD display. Follow these steps to clear a
paper jam:
Caution: To avoid
damaging the printer, 1. Turn off the printer, open the roll paper cover, and release the paper
never move the paper lever.
lever while the Pause C

light is flashing.

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2. Cut the paper at the paper insertion slot, and remove the roll paper.

3. Remove the jammed paper from the front or back of the printer.

Caution: Be careful not 4. If necessary, open the top cover and remove the jammed paper.
to damage the print head
when you pull out the
paper.

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5. Make sure the paper light is on and LOAD PAPER is displayed on the
LCD panel. Then reload your paper.

Clearing Paper Tray Jams

If paper gets jammed while feeding from the tray, follow these steps to clear
it:

1. Turn off the printer and release the paper lever.

2. Remove the paper tray.

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3. Carefully pull out the jammed paper.

4. If paper is still jammed in the printer, open the top cover and remove it.

5. If paper is jammed around the rear cover, remove the cover by squeezing
the square knobs and pulling the cover off the printer.

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6. Then remove the paper.

7. Reinstall the rear cover. Then press and hold the Pause button if
necessary to reset the printer.

Clearing Paper Jams from the Manual Feed Slots

If paper is jammed in the front or rear manual feed slots, follow these steps
to clear it:

1. Turn off the printer and release the paper lever.

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2. Remove the paper tray.

3. Carefully pull out the jammed paper.

4. If you can’t reach the paper from the front, remove it from the back of
the printer.

5. Press and hold the Pause button if necessary to reset the printer.
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149

Appendix A: Environmental
Specifications Operation Storage
Temperature 50 to 95 °F –4 to 104 °F
(10 to 35 °C) (–20 to 40 °C)
(1 month at 104 °F)
Print quality guarantee:
59 to 77°F
(15 to 25 °C)
Humidity 20 to 80% RH 20 to 85% RH
(without
40 to 60% RH for optimum
condensation)
print quality
For optimal operation,
humidity should be
between 35 and 45% RH

Electrical
Specification Description
Input voltage range 90 V to 264 V
Rated frequency range 50 to 60 Hz
Input frequency range 49 to 61 Hz
Rated current 1.0 A at 120 V
0.5 A at 220 V
Power consumption Approx. 52 W or less (ISO 10561 letter pattern)
5 W or less in standby mode
1 W or less in power off mode

Check the label on the back of your printer for voltage information.

Dimensions
Specification With tray and roll holder Without tray and roll holder
Height 14 inches 13 inches
Width 33.9 inches 33.9 inches
Depth 29.5 inches 18.5 inches

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Weight
Printer with tray and roll holder 88.6 lb

Printer Interfaces
• USB (1.1 and 2.0 compatible)
• IEEE-1394 FireWire

In addition, a Type-B expansion slot is available for installing an optional

internal Ethernet network card (10/100 Base TX).

Safety Approvals
Safety standards UL 60950, CSA 22.2 No. 60950
EMC FCC part 15 subpart B, class B, CSA C108.8 class B

Media

Roll Paper
Maximum roll width 17 inches
Maximum roll length Up to 147 feet for 2-inch cored media
Up to 662 feet for 3-inch cored media
Weight range 17 to 24 lb (64 to 90 g/sm)
Roll paper compatibility Handles both 2- and 3-inch cored media
Maximum roll paper 4 inches (2-inch core) or
diameter 6 inches (3-inch core)

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Specifications | 151

Cut Sheets
Sizes 8 × 10 inches
A4 (8.3 × 11.7 inches)
Letter (8.5 × 11 inches)
B4 (JB4) (10.1 × 14.2 inches)
11 × 14 inches
30 × 40 cm (11.8 × 15.7 inches)
A3 (11.7 × 16.5 inches)
US B (11 × 17 inches)
Super A3/B (13 × 19 inches)
B3 (JB3) (14.2 × 20.3 inches)
16 × 20 inches
40 × 60 cm (15.7 × 23.6 inches)
A2 (16.5 × 23.4 inches)
US C (17 × 22 inches)
Weight range 17 lb bond up to 24 lb posterboard

Since the quality of any particular brand or type of paper may be changed by
the manufacturer at any time, Epson cannot attest to the quality of any
non-Epson brand or type of paper. Always test samples of paper stock before
purchasing large quantities or printing large jobs.

Poor quality paper may reduce print quality and cause paper jams or other
problems. If you encounter problems, switch to a higher grade of paper. Do
not use curled, folded, or deckle-edge paper.

Printable Area
Default roll paper margins are 0.12 inches (3 mm) top and bottom, and
0.12 inches (3 mm) right and left. Using the Menu system, you can set all
the margins to 15 mm or 3 mm.

Default cut sheet margins are 0.12 inch (3 mm) top, right, and left, and
0.56 inch (15 mm) bottom.

The borderless printing feature allows edge-to-edge printing on some media.

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152 | Specifications

Ink Cartridges
Cartridge life 2 years from production date if unopened; within
6 months after opening package, at 77 °F (25 °C)
Temperature
Storage (uninstalled) –22 to 104 °F (–30 to 40 °C); 1 month at 104 °F
Storage (installed) –4 to 104 °F (–20 to 40 °C); 1 month at 104 °F
Capacity 110 or 220 ml
Weight
110 ml Approximately 0.44 lb (200 g)
220 ml Approximately 0.85 lb (385 g)

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153

Index
A Color problems, 140
ColorSync settings, 69
Accessories, 10, 110
Component life, checking, 102 to 104
Aligning print head, 107 to 108
Configuration options
Auto Cut setting
Windows, 98 to 100
Mac OS X, 72
Connecting printer, 22
Windows, 87
Control panel
Auto Rotate setting
aligning print head, 107 to 108
Windows, 88
buttons, 130
changing language, 117
B changing measurement units, 117
Banding, 135 cleaning print head, 106 to 107
Black ink, changing, 113 to 116 component life, checking,
Blank pages, 140 102 to 104
Blurry prints, 137 illustration, 130
Borderless printing ink levels, checking, 102 to 104,
Mac OS X, 63 109
Windows, 85, 89 lights, 130 to 134
Buttons, control panel, 130 messages, 130 to 134
monitoring printer, 130 to 134
restoring default settings, 117
C status check, printing, 102
Cable CR (carriage) motor, checking status,
printer, 22 102 to 104
problems, 139 Custom paper size
requirements, 11 Mac OS X, 64
Canceling print jobs Windows, 88
Mac OS X, 78 Custom Preset, 74
Windows, 97 Cut sheet paper
Cartridges, see Ink cartridges heavy stock, 44 to 47
Changing black ink, 113 to 116 loading, 36 to 47
Cleaner (cleaning unit), checking paper paths, 37 to 38
status, 102 to 104 printable area, 151
Cleaning tray capacity, 38
print head, 104 to 107, 117 Cutter
printer, 123 cutting paper manually, 55
Coarse Rendering setting, 99 ordering replacement blade, 10
Color management replacing blade, 118 to 121
Mac OS X, 69 to 70
Windows, 92

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154 | Index

D F
Date and time setting, 116 Faint prints, 137
Deleting print jobs FireWire requirements, 11, 12
Mac OS X, 78 Firmware, updating, 32 to 34
Windows, 97 Flip Horizontal setting
Depth of printer, 149 Mac OS X, 68
Diagnosing problems, 129 problems, 140
Dimensions of printer, 149 Windows, 92
Documentation, how to use, 9
H
E Head Alignment menu, 107
Electrical specifications, 149 Head unit (print head), checking
Energy consumption, 149 status, 102 to 104
Enlarging images, 90 Heavy media, cutting, 55
Environmental specifications, 149 Height of printer, 149
Epson Help, Epson, 10 to 11
accessories, 10, 110 Hex dump, 117
help, 10 to 11 High Speed Copies setting
media, 48 Windows, 99
Preferred Protection Plan, 10 High Speed setting
Store, 10, 110 Mac OS X, 68
EpsonNet print server card Windows, 92
installing, 23 to 24 Humidity requirements, 149
removing, 127
Error messages, 131 to 134
Error notification, Windows, I
98 to 100 ICM setting, 92
Ethernet interface Ink
card, installing, 23 to 24 lightfastness, 152
card, ordering, 10 maintenance tank, 102 to 104
card, removing, 127 monitoring level, 78 to 80, 97, 104
system requirements, 12 Ink cartridges
changing black, 113 to 116
checking status, 102 to 104, 109
installing, 19 to 21
ordering, 110
replacing, 109 to 113
safety instructions, 15
specifications, 152
Ink light, 130 to 134

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Index | 155

J Margins
incorrect, 140
Jams, paper, 142 to 147
minimum, 151
Job history, 104
printing without, 63, 85, 89
Media Type
L Mac OS X, 66
Layout Windows, 83
Mac OS X options, 62 to 64 Memory
Windows options, 84 to 88 requirements, 11 to 12
LFP Remote Panel, 32 to 34 Monitoring printer
Lightfastness, 152 control panel, 130 to 134
Lights, control panel, 130 to 134 Mac OS X, 77 to 78, 78 to 80
Windows, 97 to 100
Motors, checking status, 102 to 104
M Moving printer, 123 to 126
Mac OS X
basic print options, 65 to 68
borderless printing, 63
N
canceling print jobs, 78 Network card, installing, 23 to 24
checking ink levels, 78 to 80 Network card, removing, 127
color management, 69 to 70
custom preset, 74 O
monitoring print jobs, 77 to 78
Optimize Enlargement setting, 90
page setup options, 62 to 64
Optional equipment, 10
paper configuration settings,
70 to 71
Printer Utility, 79 P
roll paper options, 71 to 72
Page Line setting
software, uninstalling, 126
control panel, 56
Status Monitor, 78 to 80
Mac OS X, 72
system requirements, 11
Windows, 88
Macintosh
Page Rendering Mode setting, 99
installing software, 24 to 29
Page setup options
Maintenance, 101 to 123
Mac OS X, 62 to 64
Maintenance menu, 106, 118
Maintenance mode, 117
Maintenance tank
checking status, 102 to 104
ordering, 10
replacing, 121 to 122
Manuals, how to use, 9

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Paper Paper tray

attaching to spindle, 49 capacity, 38
configuration settings, 92 to 94, loading, 36 to 43
137 Pause light, 130 to 134
custom settings, 57 to 59 Pausing print jobs
custom size, 64 Mac OS X, 78
custom size, creating, 88 Windows, 97
cut sheet, 36 to 47 PF (paper feed) motor, checking
Epson, 48 status, 102 to 104
handling, 35 to 59 PhotoEnhance, 92
heavy stock, 44 to 47 Platen gap setting, 137
jams, 142 to 147 Plugging in printer, 19
loading in tray, 36 to 43 Posterboard, 44 to 47
loading manually, 44 to 47 Power cleaning cycle, 106 to 107
Mac OS X options, 62 to 64 Power consumption, 149
non-Epson, 57 to 59 Print as Bitmap setting, 99
ordering, 48 Print head
printable area, 151 aligning, 107 to 108
problems, 141 to 147 checking status, 102 to 104
removing from spindle, 54 cleaning, 104 to 107, 117
roll, 48 to 56 locking, 125
specifications, 150 unlocking, 18
suction, 59, 71, 93 Print jobs
trim lines, 56, 72, 88 canceling, 78, 97
Windows options, 84 to 88 managing, 97 to 100
Paper cutter pausing, 78, 97
replacing blade, 118 to 121 Print quality
Paper light, 130 to 134 Mac OS X, 68
Paper paths, 37 to 38 problems, 135 to 137
Paper Size setting Windows, 92
Mac OS X, 64 Print server
problems, 140 installing, 23 to 24
Windows, 88 removing, 127
Paper Source setting Print speed, improving in Windows,
problems, 140 99
Windows, 85, 86 Printable area, 151

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Printer Problems (continued)

checking status, 78 to 80, paper jams, 142 to 147
102 to 104 print quality, 135 to 137
cleaning, 123 print speed, 99
connecting, 22 printer driver, 139 to 140
dimensions, 149 printing stops, 139
firmware update, 32 to 34 roll paper cannot be cut, 140
maintaining, 101 to 123 size limitation, 99
monitoring, 78 to 80, 97 to 100 smeared prints, 137, 140
motors, checking status, Progress Meter, 97, 99
102 to 104
moving, 123 to 126
plugging in, 19 R
port, 139 Registering non-Epson media,
setting up, 17 to 34 57 to 59
software, uninstalling, 126 Requirements, system, 11 to 12
specifications, 149 to 150 Resolution
stand, optional, 10 Mac OS X, 68
status check, 102 to 104 Windows, 92
storing, 123 to 125 Roll paper
total print volume, 104 attaching to spindle, 49
transporting, 123 to 126 cannot be cut, 140
turning off, 14 cutting manually, 55
unpacking, 17 to 18 loading, 48 to 53
weight, 150 Mac OS X settings, 71 to 72
Problems Page Line setting, 72
banding, 135 printable area, 151
blank paper, 140 removing from spindle, 54
blurry prints, 137 Save Roll Paper setting, 72, 88
cable, 139 trim lines, 56, 72, 88
color, 140 Windows settings, 86 to 88
diagnosing, 129
faint prints, 137
garbled characters, 139
S
ghosting, 136 Safety
graininess, 136 approvals, 150
inverted image, 140 instructions, 13 to 15
margin, 140 Save Roll Paper setting, 72, 88
misalignment, 135 SelecType menus
misregistration, 136 Custom Paper, 57 to 59
nothing prints, 139 Cutter Replace, 118
operational, 138 to 139 Head Alignment, 107
paper, 141 to 147 Maintenance, 106, 118
paper feeding, 140 Printer Status, 103
Test Print, 102

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Setting up printer, 17 to 34 U
Software
UltraChromeK3 ink cartridges, 110
installing in Mac OS X, 24 to 29
Ultrasonic cleaning cycle, 117
installing in Windows, 30 to 31
Uninstalling software, 126
Software, uninstalling, 126
Unit ID number, 11
Specifications
Unpacking, 17 to 18
electrical, 149
Usage count, 103
environmental, 149
USB
ink cartridges, 152
cable requirements, 11, 12
paper, 150
User-defined paper size, 88
printable area, 151
Utility menu
printer, 149 to 150
Mac OS X, 79
Speed and Progress utility, 98 to 100
Spindle
adapter, 54 W
loading roll paper, 49 Waste ink system, 102 to 104,
purchasing additional, 10 121 to 122
removing roll paper, 54 Weight of printer, 150
Stand, optional printer, 10 Width of printer, 149
Status Monitor Windows
Mac OS X, 78 to 80 advanced print options, 91 to 96
Windows, 97 to 100 basic print options, 82 to 84
Storing printer, 123 to 125 borderless printing, 85, 89
Suction, 59, 71, 93 canceling print jobs, 97
Support, Epson, 10 to 11 color management, 92
System requirements, 11 to 12 driver, 81 to 96
installing software, 30 to 31
T layout options, 84 to 88
managing print jobs, 97 to 100
Technical support, 10 to 11 monitoring preferences, setting,
Temperature requirements, 149 98 to 100
Test Print menu, 102 optimizing print speed, 98 to 100
Time and date setting, 116 paper configuration options,
Total prints, checking, 104 92 to 94
Transporting printer, 123 to 126 roll paper options, 86 to 88
Trim lines, printing software, uninstalling, 126
control panel, 56 Speed and Progress utility,
Mac OS X, 72 98 to 100
Windows, 88 status alerts, 100
Troubleshooting, 129 to 147 Status Monitor, 97 to 100
system requirements, 12
user-defined paper size, 88

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