UP

User Manual
 Starmobile UP

TABLE OF CONTENTS

I. Introduction .............................................................. 5  
II. About Android ......................................................... 6  
What’s new with Android 4.4 KitKat? ......................... 9  
III. Battery Information ............................................. 12  
Installing the Battery ................................................. 12  
Removing the Battery ............................................... 12  
Charging the Battery ................................................ 12  
Optimizing Battery Performance ............................... 14  
IV. Inserting the SIM and Memory Card/s ............... 15  
Installing the SIM Card .............................................. 15  
Installing the Memory Card ....................................... 15  
V. Device Controls ..................................................... 16  
Ports And Keys ......................................................... 16  
Navigation Buttons ................................................... 17  
Favorites Tray ............................................................ 18  
Home Screen ............................................................ 18  
Notifications Bar ....................................................... 19  
VI. Basic Operation .................................................... 19  
Turning The Power On and Off ................................. 19  
Using the Lock Screen ............................................... 20  
Touchscreen Gestures ............................................... 21  
Google Search .......................................................... 22  
Changing The Wallpaper .......................................... 23  
VII. Connecting to the Internet ................................. 24  
Wi-Fi Connection ...................................................... 24  

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Cellular Connection (SIM) ......................................... 25  

Wi-Fi Tethering (Hotspot) .......................................... 25  
VIII. Setting Up Your Google Account ..................... 26  
Why use a Google Account? ..................................... 27  
IX. Communication .................................................... 28  
X. Built-In Apps and Functions ................................. 31  
XI. USB and Bluetooth ............................................... 37  
Connecting To A Computer via USB ......................... 37  
Connecting To Bluetooth Devices ............................. 38  
XII. Android Settings ................................................. 40  
Profiles ..................................................................... 41  
Storage ..................................................................... 41  
Battery ...................................................................... 42  
Accounts & Sync ....................................................... 42  
Language & Input ..................................................... 43  
XIII. Special Features ................................................. 43  
3G SIM Selection ...................................................... 43  
Battery Saver ............................................................ 43  
Call and Text Filtering ............................................... 43  
Double Tap ............................................................... 44  
Easy Launcher Selection ............................................ 44  
Easy Messaging ........................................................ 44  
Multi Gesture ........................................................... 45  
Over The Air (OTA) Updates ...................................... 46  
Smart Awake ............................................................ 46  
Smart Camera .......................................................... 46  
Starmobile App Store ................................................ 47  
Starmobile Sync ........................................................ 47  
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Talk to Unlock .......................................................... 47  

Transfer Apps to SD .................................................. 47  
Wireless Display ........................................................ 48  
Wireless Printing ....................................................... 48  
XIV. Safety and Notice .............................................. 49  
XV. Troubleshooting ................................................. 51  
XVI. Warranty ............................................................ 54  
Terms And Conditions .............................................. 55  
Note On Defective/Dead LCD Pixels ........................... 56  

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I. Introduction

Thank you for purchasing the Starmobile UP.

Please read the instructions in

this user manual prior to
operating your device.
Starmobile does not assume
any liability from improper
operation or accidental
damage of the unit.

If setup and usage of your unit

differ from what is detailed in
this user manual, please visit
the Starmobile website
(www.starmobile.com.ph) for the latest product
information or email us at info@starmobile.com.ph

NOTE: Copyright laws and regulations protect the content

of this user manual. You may not, by any means, copy
any part of this guide in any form or through any cable or
wireless network for transmission, or have this user
manual translated into any language without permission
from Starmobile.

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II. About Android

Introducing Android: The world's most

powerful mobile platform

There's no other software quite like

Android. Google engineered Android,
and Google’s own apps run best on it.
And with millions of apps, games,
songs, and videos on Google Play,
Android is great for fun, and for getting things done.

Android devices come in all kinds of sizes, with all sorts of

features, and at all sorts of prices. With Android, you’re in
control of your mobile experience.

Your stuff, always available, no wires needed

When you sign in to your phone or tablet with Google,

you can access all of your Google stuff (contacts, photos,
Gmail and more) quickly and easily. You can also enjoy all
of your favorite entertainment across your Android
devices and even your computer — no wires, no syncing.

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Play Everywhere You Go

Google Play is the easiest way to enjoy all your favorites:

more than 1,000,000 apps and games, millions of songs,
thousands of movies and TV shows, the world's largest
collection of eBooks, and a growing selection of
magazines. With Google Play, there's no wires, no hassle,
just pure entertainment. You can now read, listen and
watch anywhere you want—on your tablet, phone, or in
any browser at play.google.com.

Powerful, Simple, and Beautiful

Millions of people use Android because it’s so powerful

yet still so easy. The home screen, apps, and widgets are
simple to use right out of the box, but completely
customizable. With Android, you can create a unique
mobile experience that’s just right for you.

Widgets

Put the important stuff right within reach and interact

with your favorite apps directly from your home screen
with widgets — see the latest sport scores, view your
favorite photos, check the weather or peek at your inbox
all without having to open different apps or leave the
home screen.

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Notifications

An easy-to-read notification tray gives you quick access to

your calls, incoming texts, and new emails in a non-
intrusive way.

Multi-tasking

With Android, you can quickly and seamlessly switch

between apps and pick up whatever you were doing.
Juggling multiple tasks at once on a mobile device has
never been easier.

Voice Typing and Actions

Control your Android device with your voice. Simply

touch the microphone on the keyboard and start talking
to write emails, SMS, or any other text — more than 30
languages supported. Text appears in real time, so there’s
no waiting.

Photos and Videos

Capture special moments with great photos and videos,

explore your shots and quickly share your favorites in any
way that you want.

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What’s new with Android 4.4 KitKat?

Source: www.android.com

Beautiful & Immersive

A more polished design, improved
performance, and new features.

Just say “Ok Google”

You don’t need to touch the screen to get things done.
When on your home screen* or in Google Now, just say
“Ok Google” to launch voice search, send a text, get
directions or even play a song.

A work of art
While listening to music on your device, or while
projecting movies to Chromecast, you’ll see beautiful full-
screen album and movie art when your device is locked.
You can play, pause, or seek to a specific moment.

Immerse yourself
The book you're reading, the game you're playing, or the
movie you're watching — now all of these take center
stage with the new immersive mode, which automatically
hides everything except what you really want to see. Just
swipe the edge of the screen to bring back your status
bar and navigation buttons.

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Faster multitasking
Android 4.4 takes system performance to an all-time high
by optimizing memory and improving your touchscreen so
that it responds faster and more accurately than ever
before. This means that you can listen to music while
browsing the web, or race down the highway with the
latest hit game, all without a hitch.

Smart & Simple

Google smarts improve every corner of the
Android experience.

The future is calling

The new phone app automatically prioritizes your
contacts based on the people you talk to the most. You
can also search for nearby places and businesses, your
contacts, or people in your Google Apps domain.

A smarter caller ID
Whenever you get a call from a phone number not in
your contacts, your phone will look for matches from
businesses with a local listing on Google Maps.

All your messages in the same place

Never miss a message, no matter how your friend sends
it. With the new Hangouts app, all of your SMS and MMS
messages are together in the same app, alongside your
other conversations and video calls. And with the new
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Hangouts, you can even share your location and send

animated GIFs.

Emoji everywhere
Sometimes words can’t express how you feel. For that,
there’s Emoji, the colorful Japanese characters, now
available on Google Keyboard.

Grab & Go
New features help you get things done while you’re on
the move.

Print wherever, whenever

Now you can print photos, documents, and web pages
from your phone or tablet. You can print to any printer
connected to Google Cloud Print, to HP ePrint printers,
and to other printers that have apps in the Google
Play Store.

Pick a file, any file

From apps like Quickoffice, you can open and save files
on Google Drive, other cloud storage services, or your
device. And with quick access to recently used files, it's
easier than ever to send the file you were just working on.

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Your office, anywhere

Create and edit documents, spreadsheets and
presentations from your phone or tablet with the newly
redesigned Quickoffice.

III. Battery Information

Installing the Battery

1. Make sure the unit is turned off.
2. Gently lift the battery cover.
3. Align the metal connectors of the battery with the
terminals.
4. Push the battery in until it locks into the slot.
5. Put the battery cover back in place.

Removing the Battery

1. Make sure the unit is turned off.
2. Gently lift the battery cover.
3. Raise the battery from one end to remove it from the
slot.
4. Put the battery cover back in place.

Charging the Battery

The Starmobile UP needs to be fully charged for first use.

1. Make sure the unit is turned off.

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2. Plug one end of the charger into the USB/charging port

then plug the other end into a standard AC power outlet.
3. Once connected, the battery icon will repeatedly flash
on the screen.
4. If the device has been depleted of battery life, it will
take a while before a charging indicator appears on
screen after it has been plugged to a power source.
5. When the battery level icon has stopped flashing, this
means that charging is complete. Disconnect the charger
from both the electrical outlet and the device.

ATTENTION
*Charging must be performed in well-ventilated areas
with temperatures ranging between -10 degrees Celsius
and +45 degrees Celsius.
*It is normal for the device and charger to become warm
during charging.
*Use only the supplied Starmobile charger
*Using accessories of other manufacturers or vendors
may invalidate any approval or warranty applicable to the
device. It may result in non-operation of the device or loss
of information.
*If the device shuts down automatically or indicates
“Battery is Low”, charge the battery.
*If the battery has not been entirely used up before
recharging, the charging time may decrease.

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Optimizing Battery Performance

You can extend your battery's life between charges by

turning off features that are not in use. You can also
monitor how apps and system resources consume battery
power.

To adjust the settings described here, first touch the

Settings icon on the Home or All Apps screen.

Extending Battery Life

1. If Wi-Fi, Bluetooth, or GPS are not in use, disable or

deactivate the function. The GPS setting is located in
Settings > Personal > Location services.
2. Don't leave the Maps or Navigation apps open on the
screen when not in use. They use GPS (and thus more
power) only when they're running.
2. Don't leave the Maps or Navigation apps open on the
screen when not in use.
3. Turn down screen brightness and set a shorter Sleep
timeout: Settings > Device > Display.
4. If you don't need it, turn off automatic syncing for all
apps: Settings > Personal > Accounts & Sync. Note that
this means you need to sync manually to collect
messages, email, and other recent information, and won't
receive notifications when updates occur.

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5. If a mobile or Wi-Fi network is inaccessible, switch to

Airplane mode. Press and hold the power switch until the
options dialog appears. Select Airplane Mode.

IV. Inserting the SIM and Memory Card/s

Installing the SIM Card

The Starmobile UP can accommodate one (1) regular and

one (1) micro SIM card.

1. To install the SIM cards, make sure that the unit is

turned off.
2. Open the back casing gently and remove the battery.
3. Slide in the SIM cards with the beveled edges properly
aligned with the card slot/s.
4. Once the SIM card/s are in place, reinstall the battery
and the cover.

Installing the Memory Card

The Starmobile UP supports Micro SD cards of up to 32GB

in capacity.

1. To install, make sure that the unit is turned off.

2. Open the back casing gently and remove the battery.

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3. Insert the memory card into the designated slot with

the beveled edge properly aligned.
4. Once the memory card is in place, reinstall the battery
and the cover.

V. Device Controls

Ports And Keys

Please refer to the Quick Start Card (included in the box)

for the location of control keys and ports.
Power Key
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* Press and hold to switch on/off the device. If device is in

use, press once to turn off screen backlight. If device is on
sleep mode, press once to activate screen display.

Volume Key
* Press to adjust ringer volume, call volume, and media
volume during music and video playback.

Micro USB Port

*Allows you to connect a Micro USB cable for charging or
for data exchange/transfer.

Charging Port
*Plug in the supplied adapter to charge the device.

Earphone Port
*Allows you to plug in an earphone or any external audio
device with a 3.5mm jack.

Navigation Buttons

The navigation buttons are located below the screen.

Back Key
*Touch to return to the previous screen you were
working in, even if it was in a different app. Once you
back up to the Home screen, you can’t go back any
further in your history.
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Home Key
*Opens the Home screen. If you're viewing a left or right
Home screen, this opens the central Home screen.

Menu Key
*Touch to reveal menu options.

Favorites Tray

The favorites tray is located in the screen just above the

navigation buttons. It displays the same set of functions
regardless of which home screen you are viewing.

*Dialer - place a call or see your call log.

*Contacts - view your phonebook.
*All Apps - see all your apps and widgets.
*Messaging - create or read text messages.
*Browser - surf the web using the built-in Android
Browser

Home Screen

The middle of your Home Screen can hold app and

widget icons, plus folders.
*To open an app, folder, or widget, touch its icon.
*To see additional Home screens, swipe your finger
quickly left or right.
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Notifications Bar

The notifications bar is located at the top of your screen.

Here, you'll see icons, which display the current wireless
and network connection strength, battery level, time, and
other reminders.

Icons on the left tell you which apps have sent you
notifications; for example, that a message has arrived, or
it's time for a meeting.

Icons on the right display the current wireless and

network connection strength, battery level, time, and
more.

To see the entire notifications bar, swipe your finger

down from the top of the screen.

VI. Basic Operation

Turning The Power On and Off

1. Press and hold the Power Key until the device switches
on.
2. To turn the unit off, press and hold the Power Key and
select “Power Off” or “Restart”.

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Using the Lock Screen

To protect personal information, you can adjust your

device’s lock screen settings:

1. From the Home or All Apps screen, touch the

“Settings” icon.
2. Scroll down and go to “Security”.
3. Select Screen lock.
4. Choose the type of lock you wish to use and follow the
on-screen instructions.

Once enabled, a lock screen display will show up

whenever your screen wakes up, prompting you to enter
the pattern, PIN, or other specified key.

While the screen is locked, you can respond to incoming

calls in three ways. Touch the white phone icon and slide
over the answer, reject, or send message option.

*Answer call - start talking to the caller.

*Reject call - decline the call.
*Send a message - opens a list of default text messages.
Touch one to send it to the caller immediately.

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Touchscreen Gestures

Touch or tap to manipulate icons, buttons, menus, the

onscreen keyboard, and other items on the touchscreen.
You can also change the screen's orientation.

To select or activate something onscreen, touch it.

To type something such as a name, password, or search

terms, just tap where you want to type. A keyboard pops
up that lets you type into the field.

Other common gestures include:

*Touch & hold: Touch & hold an item on the screen by
touching it and not lifting your finger until an action
occurs.
*Drag: Touch & hold an item for a moment and then,
without lifting your finger, move your finger on the
screen until you reach the target position. For example,
you can drag to reposition shortcuts on the Home screen.
*Swipe or slide: Quickly moves your finger across the
surface of the screen, without pausing when you first
touch (so you don't drag something instead). For
example, you can slide a Home screen left or right to view
the other Home screens.

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*Double-tap: Quickly tap a screen to zoom in. Double tap

again to zoom out.
*Pinch: When viewing maps, web pages or photos, place
two fingers on the touchscreen at once and pinch them
together to zoom out or spread them apart to zoom in.
*Rotate the screen: The orientation of the screen rotates
with the device as you turn it from upright to its side and
back again. You can turn this feature on and off.

Google Search

Google Search can help you find anything you need on

your device or on the web.

*At the top of any Home screen, touch the Google

Search Bar to type your search term, or the Microphone
button to make a voice command.

As you type, suggestions from Google web search will

appear below the Search Box, and results from your
device (such as apps and contacts) will appear below that.

Touch a suggestion to search for it immediately, or touch

its arrow just to add the term to the search field without
starting to search.

To change the way Google searches on your device or the

web:
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1. Touch Google at the top of the screen.

2. Select the Menu key at the lower left corner of the
screen.
3. Select Settings.
4. Choose either Searchable Items or Google Search.

Changing The Wallpaper

1. Touch & hold anywhere on a Home screen that's not

occupied. A list of options will appear.
2. Select a wallpaper source:
*Gallery: displays pictures that you've taken with your
Camera or downloaded to your device.
*Video Wallpapers: displays selection of videos stored in
your device. Select the Camera icon to capture and record
a new video.
*Live Wallpapers: displays a scrolling list of animated
wallpapers.
*Wallpapers: displays thumbnails of default images.
Touch a thumbnail to see a larger version.
3. For wallpapers selected from the Gallery, you will be
asked to crop out the desired portion of the image before
setting it as your wallpaper.

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VII. Connecting to the Internet

Wi-Fi Connection

Connect to the Internet via a Wi-Fi router or access point.

1. Go to the Settings menu and select Wi-Fi.

2. Swipe the slider to enable Wi-Fi connectivity.
3. Select your preferred network. If the network is open
or free for public use, you will be automatically
connected.
4. If the network is secure, a pop-up window will then
appear, prompting you to type in the network password.
5. Click “Connect” after typing in the password. Your
device will obtain the network IP address automatically.
6. If your device does not automatically detect wireless
networks to connect to, click “Scan” to search for
networks manually.
7. To manually add Wi-Fi networks, click “Add” and input
the Network SSID, Security, Type and Password.
8. Click on the options key to access advanced Wi-Fi
options, which allow you to modify network notification
and sleep mode, as well as check the device’s MAC and IP
addresses.
9. Once your device is connected to a Wi-Fi network, you
can open the browser and input web addresses to access
the Internet.

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Cellular Connection (SIM)

The Starmobile UP is capable of connecting to cellular

data services. To activate the cellular connection:

1. Go to the Settings menu and select More.

2. Click on Mobile networks.
3. Select Data connection and choose which mobile
network you wish to use.
4. If there is still no data connection contact your mobile
service provider and ask for the full details of the 3G
service.

NOTE: Only one SIM card at a time can be used for data
connection.

Wi-Fi Tethering (Hotspot)

Use the Starmobile UP as a portable Wi-Fi hotspot to

share mobile Internet connectivity with other mobile
devices.

1. Go to the Settings menu.

2. Under Wireless & Networks, select More > Tethering &
Portable Hotspot.
3. Click on the word “Wi-Fi Hotspot” to open the Wi-Fi
Hotspot settings menu.

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4. Click on “Set Up Wi-Fi Hotspot” and assign your

desired Network SSID (hotspot name), security type, and
password. Click Save afterwards.
5. Slide the Wi-Fi Hotspot button at the top of the screen
from “Off” to “On”.

CAUTION:
*Standard mobile data rates apply. Contact your mobile
service provider for more information.
*Frequent use of the Wi-Fi Hotspot and mobile Internet
affect battery life.

VIII. Setting Up Your Google Account

NOTE: This step requires you to be connected to the

Internet. Read “Connecting to the Internet” for more
information.

1. Go to the Android Settings menu and select “Add

Account”.
2. Select Google and a series of screens will take you
through the setup process.
3. If you already have a Google or Gmail account, use
your Gmail address and password to log in.
4. If you don't have Gmail or any other Google Account,
you may create one by clicking on “New” or by going to

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www.gmail.com on your Android Web Browser or on

your PC.

Why use a Google Account?

A Google Account lets you organize and access your

personal information from any computer or mobile
device:

Use Google Play. With a Google Account, you can play

music, view movies, read books, and shop for more in the
Google Play store no matter what computer or mobile
device you’re using – as long as you have a Wi-Fi
connection. The same goes for your email, text messages,
or social stream.

Synchronize and back up everything. Whether you draft

an email, add a contact's phone number, add an event to
your calendar, or take a photo, your work gets backed up
continuously by Google and synchronized with any
computer where you use the same Google Account.

Access from anywhere. Check your latest calendar, email,

text messages, or social stream, wherever you are, no
matter what computer or mobile device you're using.

Keep your stuff secure and available. Google works round

the clock to protect your personal data from unauthorized
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access and to ensure that you get it when you need it,
wherever you need it.

Simplify shopping. You can connect your Google account

with Google Wallet, which makes it easy to purchase
music, books, apps, and more on Google Play and other
online stores.

Use other Google services. Your Google Account also lets

you take full advantage of any other Google apps and
services that you may want to use, such as Gmail, Google
Maps Navigation, YouTube, Google Talk, Messaging, and
many more.

Source: support.google.com

IX. Communication

Contacts

The Contacts application stores and manages all your

contacts.

In the phonebook list interface, input the first character of

the name you are searching for in the cursor to display all
records meeting the conditions. Search results will be
different due to different input content.

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Select a contact and touch the contact's name. Options

will allow you to call or write a message to the contact. If
you touch and hold the contact number, additional
options will be available to you such as Copy to
Clipboard, Associate SIM card and IP call contact.

Making A Call

You can place calls from the Phone app, the Contacts
app, or other apps or widgets that display contact
information. Wherever you see a phone number, you can
just touch it to dial.

Call Log

The Call log displays all the calls you've placed, received,
or missed. It provides a convenient way to redial a
number, return a call, or add a number to your Contacts.
Within the Phone app, the Call log is under the middle
tab.

Touch a number to call back, or touch the icon beside it

for more information about the call.

Arrow icons beside a call indicate the type of call. Multiple

arrows indicate multiple calls:

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*Red: Missed incoming call

*Blue: Received incoming call
*Green: Outgoing call 


Messaging

You can compose, send, and receive text messages from

your phone. You can also compose, send, and receive
multimedia messages, which contain media files such as
pictures, videos, and audio files. 


To compose a text message:

1. Open the Messaging app
2. Click on the new message icon on the lower right.
3. Type the name or the number of the recipient/s on the
upper field.
4. Type the text message on the lower field.
5. Press send when finished.

When you view your messages, they appear as

conversations, which mean that all messages to and from
a particular person will be grouped together.

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X. Built-In Apps and Functions

FM Radio

1. To begin, insert the supplied headset to the 3.5mm

earphone port.
2. Click on the FM Radio icon in the Apps menu
3. Scan for available radio frequencies. It is recommended
to go outdoors when searching for frequencies to get a
stronger reception. 

4. To record, by pressing the menu located at the upper
right corner of the screen > select ‘Record FM’.

Camera

1. Click on the Camera icon in the Apps menu

2. Click on the settings icon to customize flash, exposure,
resolution settings, etc.
3. Press the shutter button to take photos or press the
camera button to take videos.
4. Press the switch camera button to toggle between the
front and the rear cameras.

NOTE: To take a screen shot, press and hold the Power

key and the Volume down button simultaneously. This
function allows you to take a photo of the entire screen
displayed on your device.

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Gallery

The Gallery lets you view photos and pre-loaded videos.

From the Gallery, you can also share your photos and
videos with your friends via messages, Bluetooth, or
email.

1. Click on the Gallery icon in the Apps menu

2. Select the folder you wish to view.
3. Swipe to view your photos and videos.
4. Select a photo or video you wish to view.
5. To share via Bluetooth or to an online account, click on
the share button on the upper right.

Email

The email application allows you to compose, send, and

receive emails through your regular email account. You
can configure and access multiple email accounts using
this application.

1. To configure an email account, connect to the Internet

first (see connecting to the Internet).
2. Go to Settings > Add Account > Email
3. Follow the onscreen instructions. Make sure you have
your email details such as the full address and password.
4. To read or compose emails, tap on the email icon in
the All Apps menu.
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Play Store

To use Play Store to download Android apps, you'll need

to have a Google account with a Google email (either
Gmail or a Google-hosted domain) associated with your
device.

NOTE: For any download attempts from Play Store on the

web, you must have strong connectivity on your device at
the time you push the download from play.google.com -
connecting your device to the computer via USB cable is
not sufficient. It is not possible to download the app first
to your computer and then transfer the app later to your
device.

Free Apps

1. Navigate to an app you want to install and tap to select
it – the details screen will appear, and you can read more
about the app, its features, and the developer. 

2. If you want to install the app, tap the Download
button. 

3. Tap Accept & download to accept the permissions for
the app (or press Back if you don’t want to download) -
your item will start downloading immediately.

Paid Apps

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1. Navigate to an app you want to install and tap to select

it - the details screen will appear, and you can read more
about the app, its features, and the developer.
2. If you want to purchase and install the app, select the
button displaying the price. At this time, you may be
asked to sign in to your Google Wallet account if it’s your
first time to make a purchase on Google Play.
3. Use the drop-down menu to select a payment method
or add a new card.
4. Press Accept & buy to accept the permissions for the
app and complete your purchase. If you’ve enabled a PIN
code for purchases, you’ll be asked to enter it at this time.
5. Your app will begin downloading on your device once
payment is successfully authorized.

Calendar

The Calendar app lets you view and edit your schedule.

When you first set up your device, you may have

configured it to use an existing Google Account (such as
Gmail), or you created a new one.

The first time you open the Calendar application on your

device, it displays any existing calendar events from that
Google Account on the web. As you edit events from any
mobile device or web browser, they are synced
automatically across all devices.
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To change the Calendar view, touch the date at the top

and choose Day, Week, Month, or Agenda. Swipe to
scroll vertically or horizontally. In the Day or Week views,
spread your fingers apart or pinch them together to zoom
in or out.

From any of these views, you can: 


*Read or edit event details. Touch an event to view its

details.
*Manage events and calendars. Touch icons across the
top or the Menu button to search or create events, return
to today, or adjust settings.

Maps

You must have Location Services turned on to view your

location in Maps and to use your location to find local
resources.

1. To enable Location Services, go to your device's

Settings menu and select Location.
2. Select the location options that you want to use.
3. Enable Google Location Services.
4. Enable Wireless networks to allow the device to
determine your approximate location by using Wi-Fi and
mobile networks.

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5. Enable GPS services to allow your device to determine

your location to street-level accuracy. GPS works best
when you have a clear view of the sky.

NOTE: Exact instructions for your Android device may

vary. Not all location options may be available for all
devices. Some options may be found in a different
settings menu.

Downloads

Downloaded files are stored in the Download directory

that's visible when your device is connected to a
computer. You can view and copy files from this
directory.

1. Open Downloads and manage downloaded files.

2. Touch the Downloads icon from a Home or All Apps
screen.
3. Touch an item to open it. 

4. Touch headings for earlier downloads to view them. 

5. Check items you want to share. Then touch the Share
icon and choose a sharing method from the list.

6. Check items you want to delete. Then touch the Trash
icon. 

7. At the bottom of the screen, touch Sort by size or Sort
by date to switch back and forth.

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XI. USB and Bluetooth

Connecting To A Computer via USB

You can use a USB cable to connect your device to a

Windows computer and transfer music, pictures, and
other files to your device and vice-versa. This connection
uses the MTP protocol, which is supported by most recent
versions of Windows.

If your USB tethering is turned on, make sure to turn off

this function prior to transferring files between your
device and the computer.

When you connect your device via USB to your computer,

the USB storage is mounted as a drive and appears on
your computer screen. You can now copy files back and
forth as you would on any other external storage device.

To disconnect, first eject the USB storage drive from the

computer before unplugging the cable.

Connecting a Device via USB OTG

The Starmobile UP can be used with a USB On-The-Go

(OTG) accessory.

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To connect a device, attach an OTG cable or attach the

device directly to the Micro USB port of the Starmobile
UP.

NOTE: Certain USB devices, which have high power

requirements such as external hard drives and high
capacity flash drives, may not be recognized.

Connecting To Bluetooth Devices

Bluetooth is a short-range wireless communications

technology used to communicate between devices over a
distance of about 8 meters.
The most common Bluetooth devices used together with
mobile devices are headsets for making calls or listening
to music or hands-free kits for cars.

There are several Bluetooth profiles that define the

features and communications standards for Bluetooth
devices. For a list of the profiles supported by your device,
refer to the guide of your Bluetooth device or accessory.

The first time you use a new Bluetooth device, you must
pair it with the device you wish to connect to, so that
both devices know how to connect securely with each
other. After that, they should always connect
automatically without further configuration. To connect
to a Bluetooth device:
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1. Turn on the connecting device's Bluetooth radio (e.g.

Bluetooth headset-refer to your Bluetooth device’s user
manual). This is usually indicated by flashing blue and/or
red lights.
2. Go to Settings > Bluetooth on your Starmobile device.
3. Turn on Bluetooth by toggling the On/Off slider. The
Notifications bar should indicate that Bluetooth is now
on.
4. Click on the device you wish to connect to. This step
may require you to enter a code or passphrase. (Please
refer to the Bluetooth device’s user manual).
5. If you wish to rename your phone’s Bluetooth
name/identity, change the Visibility timeout, or view your
received files, click on the Menu Key.
6. To turn off Bluetooth, slide the Bluetooth switch from
On to Off.

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XII. Android Settings

The Android Settings menu allows you to configure

various functions of your device.

SIM Management

SIM Management lets you choose which network you

want to be active. Both networks may be activated at the
same time.

3G Services (Dual SIM)

Both SIM 1 and SIM 2 are capable of using 3G services
but only one data connection can be used at a time.

To enable 3G services:
1. Go to Settings > More > Mobile Networks > Access
Point Names and select your network’s access point.
2. If your network is not included in the list of access
points, contact your network service provider’s hotline.

Data Usage

Data usage refers to the amount of data uploaded or

downloaded by your device during a given period.

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To monitor your data usage, adjust your data usage

settings. First check your Internet plan and determine
what data limits may apply.

NOTE: Your device measures the usage displayed on the

data usage settings screen. This means that your carrier's
data usage accounting may differ. Depending on your
plan, you may be charged additional fees when your data
usage exceeds your plan's limit. Usage in excess of your
carrier plan's data limits can result in steep coverage
charges.

Data usage settings allow you to:

*Set the data usage level at which you'll receive a
warning.
*Set a data usage limit.
*View or restrict data usage by app.

Profiles

Allows you to configure your ringtones and alerts for calls

and messages.

Storage

Storage indicates the detailed memory consumption and

free memory space of your device whether internal or SD

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card. You can also set the default storage where you
want to save your pictures, music and other files.

To do so, click Preferred install location and choose from

the following options: Internal Storage, SD Card, or Let
the System Decide.

Battery

Displays the battery percentage and battery consumption

patterns of your device.

Accounts & Sync

You can use multiple Google Accounts and Microsoft

Exchange ActiveSync accounts on your device. You may
also be able to add other kinds of accounts, depending
on your apps.

Some you can add in the Accounts & Sync screen, as

described here. Others you add using an app that works
with those kinds of accounts. For example, you can add
IMAP and POP3 email accounts with the Email app.

To view the Accounts & sync settings screen described

here:
1. From a Home or All Apps screen, touch the Settings
icon.
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2. Under Personal, touch Accounts & sync.

Language & Input

Lets you select the language for the text on your device
and for configuring the onscreen keyboard.

XIII. Special Features

3G SIM Selection
Select which SIM card will be used for 3G
*Settings > More > Mobile Networks > 3G Service >
Enable 3G > Select SIM

Battery Saver
Special app that helps save battery consumption by
limiting background activity and data connections

*Go to Apps > Battery Saver and select one of the

following options:
*Disable Background Apps
*Disable Data Connection
*Restrict Self-Starting Apps
*Show App Notifications

Call and Text Filtering

Restrict phone from receiving calls and messages

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*Go to Menu > Firewall

*Select which contacts to add/remove on “Block List” or
“Contacts Permit”
*Select “Block All” to prevent receiving all calls and texts

Double Tap
Double Tap the screen to unlock the phone or to activate
the lock screen

*Go to Settings > Quick Lock Screen (Check)

*On the home screen, double tap on an empty space to
lock the phone
*Double tap again to unlock

Easy Launcher Selection

Switch between multiple launchers with ease

*Go to Settings > Home/Launcher > Select Default

Launcher

Easy Messaging
Customized message interface

*Auto Save messages as Draft

*Enable Long Text message (up to 3200 characters long =
160 characters x 20 pages)
*Auto switch SMS to MMS (if pictures, videos, and/or
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music files are attached)

*Pop Up Message
*Android Keyboard with Enter Key
*Resend option for failed messages
*Search function for SMS
*Pinch to zoom in messaging
*When a message is received, the complete contact name
is displayed

Multi Gesture
Use up to three fingers to execute special commands

*Go to Settings > Multi Gesture

2 fingers/points
*Open Messaging (Slide Up)
*Open Dialer (Slide Down)
*Adjust Volume (Slide Right / Left)

3 fingers/points
*Open Camera (Slide Up)
*Screen Capture (Slide Down)
*Switch Between Background/Running Apps (Slide Right /
Left)

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Over The Air (OTA) Updates

Keep your phone up to date even without a PC

*To check for the latest update, go to Settings > About

Phone > Wireless Update > Check for Update and follow
the on-screen instructions.

Smart Awake
Use special patterns to open specific apps

*Go to Settings > Smart Awake

*Assign a gesture/pattern to an app
*Go back to the home screen to execute a gesture
command

Smart Camera

Talk to Capture
*Go to Camera > Settings (Gear Icon)
*Select the camera icon and turn on Voice Capture
*Say "Capture" or "Cheese" to take a picture

Tap to Capture
*Go to Camera > Settings (Gear Icon)
*Select the camera icon and turn on Tap to Capture
*Tap anywhere on the camera screen to instantly take a
picture

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Silent Camera Option

Camera shutter sound can be turned off
*Go to Camera > Settings (Gear Icon)
*Select Shutter Sound On/Off

Starmobile App Store

Download popular apps and earn points for free apps.

*Go to Apps > Starmobile App Store

Starmobile Sync
Special App by Starmobile that lets users transfer
contacts, calendars and more via Bluetooth

*Go to Apps > Starmobile Sync and follow the on-screen

instructions

Talk to Unlock
Use your own voice to unlock the lock screen

*Go to Settings > Security > Screen Lock > Voice Unlock

Transfer Apps to SD
Save apps to Micro SD card to save on space

*Go To Settings > Apps > Select App > Transfer to SD

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Wireless Display
Display your phone's content wirelessly via Wi-Fi, Miracast
and/or Chromecast to compatible TVs or Projectors

To pair a display:
*Go to Settings > Display > Wireless Display

Wireless Printing
Print anything directly from your phone using a
compatible printer

*Go to Settings > Printing

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XIV. Safety and Notice

This section contains important information pertaining to

correct and safe usage of your device. Read carefully
before using your device.

*Your Starmobile device supports an “Airplane mode”

function. Set your device to “Airplane mode” when
boarding an aircraft or completely switch it off. Using
wireless devices in an aircraft may be dangerous to the
operation of the aircraft, disrupt pilot-ground
communications, and may be considered illegal.
*Power off your device in all fuel, chemicals, or blasting
areas. Keep the device away from children.
*Observe local laws and regulations when using your
Starmobile device. Do not operate while driving.
*Switch off your device in the hospital or other areas that
prohibit the use of mobile devices. These may adversely
affect electronic equipment and medical devices, such as
pacemakers, hearing aids, and other similar equipment.
*Non-original accessories and components do not qualify
for warranty repair.
*Do not dismantle the device or accessories. Otherwise,
Starmobile will not be held liable for damages as the
device and accessories will not be covered by the
warranty.

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*Your device must be charged in a well-ventilated and

cool environment, and away from flammable and
explosive materials.
*In order to prevent demagnetization, please keep your
device away from all magnetic sources, such as disks,
credit cards, etc.
*Keep the device dry. Precipitation, humidity, and all
types of liquids or moisture can contain minerals that may
corrode electronic circuits. If your device gets wet, contact
a Starmobile authorized service center.
*Do not use the device in very high or very low
temperature environments, or expose it to strong sunlight
or high humidity.
*Do not use any kind of liquid, or wet cloth with strong
detergent, to clean the device.
*Your Starmobile device comes with photo, video
recording, and sound recording functions. Please follow
the relevant laws and regulations for using these. Photo,
video and/or sound recording of certain places, people, or
events without authorization may violate laws and
regulations.
*While using the network functions, please do not
download files suspected of having viruses.
*Do not install any photos and ring tones that were
downloaded from dubious sources. Starmobile will not be
held responsible for any erratic device behavior arising
from these actions.

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STATEMENT: Starmobile reserves the right to revise the

contents of this User Manual without prior notice.

For more information about Starmobile, visit

www.starmobile.com.ph, like Happy Man by Starmobile
on Facebook, follow @happymanPH on Twitter, or follow
happymanph on Instagram.

XV. Troubleshooting

Poor Cellular Reception

*Move to an area with a stronger signal or temporarily
turn off your device.
*Try again at a less congested time.
*You can request for the network service provider to
provide you with a service area plan.

Echo or Noise
*Hang up and redial. If the relay is changed then the line
may be better.

Shortening of the Standby Time

*Temporarily turn off your device.
*Move to an area with a stronger Wi-Fi or 3G signal.

Unable to Turn On the Device

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*Look at the remaining electricity or recharge status to

confirm. Charge battery.
*Press and hold Power key for 10-15 seconds.
*Have the battery or charger replaced by an authorized
Starmobile service center if necessary.

SIM Card malfunction

*Contact your network provider.
*Confirm if SIM card is properly inserted.
*Use a clean, dry cloth to wipe off the metal contact
point of the SIM card.

Unable to connect with the network

*Contact your network provider.
*Consult your network provider regarding the service
area.
*Move to a place with stronger signal and try again.

Unable to make a call

*Cancel the call bar function.
*Cancel the fixed call setting.

Incorrect PIN
*Contact your network provider.

Unable to charge
*Press and hold Power key for 10-15 seconds.
*Ensure that the plug is properly connected.
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*Have the battery or charger replaced by an authorized

Starmobile representative.

Unable to add new phonebook entries

*Delete some of the phone number entries

Unable to set certain functions

*Contact your network provider.

System Failure
*Installing a 3rd party program may result in faulty
operation.
*Press the Power Key for 10-15 seconds to reboot the
system.

Unable to connect to Wi-Fi

*Check whether the wireless router is working. 

*Check whether your unit is near the wireless router, or if
there are walls or barriers that hamper the
signal from
wireless router.
*Check whether the user name and the password are
correct.

The unit feels warm

*Operating various programs at the same time
or high
brightness settings may cause the device to get warm.

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*Rest your device after every three hours of heavy use to

keep it running optimally.

Unable to login to your email account

*Check whether the device is connected to the Internet.
*Check if email settings are correct.

There are defective/dead pixels on my screen

*International standards allow for a maximum of 5
defective pixels per1 million pixels (ISO 9241-302:2008).
As such, only units with 6 or more defective pixels per 1
million pixels are qualified for repair or replacement.
*If your device has 4 or fewer defective pixels per 1
million pixels, third-party detection and remedy apps are
readily available from Google Play.

NOTE: Starmobile shall not be held liable for problems,

which may arise from using said third-party apps.

XVI. Warranty

STAR TELECOM ALLIANCE RESOURCES Inc. (STAR Inc.)

warrants this device to be free from defects in material or
workmanship within the specified warranty period under
normal use. Should this product require servicing, STAR
Inc. will repair or replace any defective part free of charge
subject to the terms and conditions stated herein.

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Terms And Conditions

1. Warranty period shall be for one (1) year, commencing

from the actual date of purchase by the customer. STAR,
Inc. will replace any defective part(s), free of charge
(including labor), within the warranty period. All service
calls, adjustments, repairs, or any replacements of
defective parts beyond the prescribed warranty period
shall be subject to the applicable charges, including cost
of labor.
2. This warranty excludes stylus, labels, and other external
accessories as well as damages resulting from accident,
transportation, misuse, abuse, negligence, natural
disaster, or use with unoriginal or alternative gadgets
other than Starmobile approved accessories as specified in
the User Manual. These include, but are not limited to,
damages to all external accessories due to normal use or
damages resulting in breakage of LCD and/or other
accessories.
3. You are advised to have your unit serviced only by
Authorized Service Centers (see back page). Should
servicing be required during the warranty period, the
product must be presented, or delivered prepaid, to the
nearest Authorized Service Center together with this
warranty certificate and the official receipt of purchase. In
the absence of any proof of purchase, the production

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date will be used as the base date in determining the

warranty period.
4. Tampering by unauthorized technicians automatically
invalidates and voids this warranty. Warranty is deemed
void if the serial number of the unit is removed, altered,
or obliterated, including damage from unauthorized
firmware upgrades or removal of network lock whenever
applicable.
5. This warranty is non-transferable and will not be
honored if incorrectly or incompletely filled out and/or the
serial number of the unit is removed, altered or
obliterated. If date of purchase is not written, warranty
shall be based on production date.
6. Starmobile shall not be held liable for incidents of loss
of data and profit that may arise out of using our
product, or while the unit is undergoing repair by our
Authorized Service Center.
7. This warranty is valid and applicable only in the
Philippines.

Note On Defective/Dead LCD Pixels

International standards allow for a maximum of 5

defective pixels per 1 million pixels (ISO 9241-302:2008).
As such, only units with 6 or more defective pixels per 1
million pixels are qualified for repair or replacement.

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If your device has 4 or fewer defective pixels per 1 million

pixels, third-party detection and remedy apps are readily
available from Google Play.

NOTE: Starmobile shall not be held liable for problems,

which may arise from using said third-party apps.

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