PART 1

1.
(A) The women are talking to each other
(B) A women is holding a magazine in her lap
(C) A woman is putting away some book
(D) A woman is getting up from a chair
2.
(A) A bench is being painted
(B) A walkway is being swept
(C) Some umbrellas have been opened
(D) Some people are waiting in line
3.
(A) A man is looking out a window
(B) A man is sorting papers at a desk
(C) Office furniture is being arranged in a circle
(D) Filing cabinets are being moved into an office
4.
(A) The grass is being watered
(B) There is a sign next to a bicycle rack
(C) Some trees are being trimmed
(D) Bicycles are parked on the grass
5.
(A) They are gathered for a meeting
(B) They are shaking hands
(C) One of the men is distributing notebooks
(D) One of the women is exiting the room
6.
(A) There’s a stone wall behind a counter
(B) A cart is being wheeled into a kitchen
(C) Cups have been stored inside a cabinet
(D) Some metal pitchers have been set on a shelf

PART 2
7. Takumi’s going to the conference, isn’t he?
(A) How many were there?
(B) It was nice, thanks
(C) Yes, he’s leading a workshop
8. Could I have a look at the most recent data?
(A) The accounting department
(B) It looks like most dates are taken
(C) Sure, I can send that to you
9. When is our business trip to Tokyo?
(A) Please wait at the gate
(B) Not until next month
(C) A pharmaceutical company
10. Did you book a morning flight or an afternoon one?
(A) I’m hoping to do that before lunch
(B) Yesterday’s flight was on time
(C) The weather forecast is clear
11. Where can I buy some boxes for shipping?
(A) Check the supply closet first
(B) Yes, overnight service please
(C) It’s a pretty large shipment
12. How did you get to the train station?
(A) Training ended weeks ago
(B) My friend dropped me off
(C) Yes, I just made it
13. Did you notice the new posters on the bulletin board?
(A) I’ll print them out
(B) No, what are they for?
(C) To the post office
14. Why haven’t the pastries been delivered yet?
(A) Yes, I asked for permission
(B) About three and a half hours
(C) There’s a lot of traffic today
15. We don’t have any more hats in stock.
(A) No, she left for the day
(B) There’s an order form on the desk
(C) I bought a shirt yesterday
16. Try adding some salt to the meat.
(A) OK, I’ll do that
(B) No, I didn’t see the advertisement
(C) She’ll be at the meeting
17. Eun-Hee already scheduled her interview with Human Resources, didn’t she?
(A) How about noon?
(B) Yes, it’ll be on the fifteenth
(C) Isn’t it longer than that?
18. Has the maintenance department finished testing the escalators yet?
(A) The late shift
(B) That’s the tenant’s contract
(C) I’ve been in my office all afternoon
19. Who was the last person to get funding for a research project?
(A) I think it was Jorge
(B) Send it to the laboratory
(C) Not since this morning
20. When did you send the blueprints for the building?
(A) Seven extra copies
(B) Earlier this week
(C) To Ms. Tanaka
21. Didn’t the manager just hire a new office assistant?
(A) Right, his name’s Hiroshi
(B) Here, let me help you
(C) Yes, I did try it
22. I’d be happy to turn in your time sheet for you.
(A) It was nice meeting you, too
(B) Thanks, but I just did it
(C) I haven’t turned the lights off
23. Where are those paint samples I ordered?
(A) Fifty euros each
(B) I don’t have a receipt
(C) I took them to Jin-Sook
24. I can give you a discount if you order 500 brochures.
(A) The Davison account
(B) Usually 30 minutes
(C) Talk to Clarissa, please
25. How did Haoming’s presentation go?
(A) Yeah, I’m going to
(B) Better than I expected
(C) I’ll write you a recommendation
26. Is the television advertisement being filmed tomorrow?
(A) Yes, in the early afternoon
(B) No, she was watching television
(C) He went to the cinema
27. What did sales director discuss in yesterday’s staff meeting?
(A) Today’s my first day back from vacation
(B) I applied for that position, too
(C) Before the client arrives
28. I’ll give you the contract information for my editor.
(A) A long-distance telephone call
(B) No, I haven’t read that book
(C) I think I’ve already met him
29. Who do you think they’ll pick for the new manager position?
(A) Yes, they will very soon
(B) A resume and cover letter
(C) Armal has the most experience
30. When will the computer software be updated?
(A) Check with tech support
(B) I like the changes, too
(C) Yes, it was
31. Don’t you want to look at the available space in that office building?
(A) There’s room on the top shelf
(B) The rent is too high
(C) Look in the file cabinet

PART 3
32-34
- Hi, Ricardo. I’m going to go to the data analysis workshop this weekend – what about you?
Mr. Yun and the other managers sent us an e-mail encouraging us to go for the extra professional
development.
- Well, I checked out the program, and it looks interesting. The only thing is the registration
fee. I don’t think I can afford it.
- We can get reimbursed. Mr. Yun said the company would pay for the training as long as we
submit a report of what we learned. Why don’t you talk to him about it?
- Oh, that’s right. I’ll go see him this afternoon.
32. What is the woman planning to do this weekend?
(A) Interview a job candidate
(B) Plan an agenda
(C) Visit a friend
(D) Attend a workshop
33. What problem does the man mention?
(A) He has a scheduling conflict
(B) He missed a deadline
(C) A fee is too high
(D) A conference room is unavailable
34. What does the woman suggest the man do?
(A) Speak to a manager
(B) Postpone an event
(C) Make copies of a document
(D) Submit a proposal

35-37
- Ms. Samara, welcome! My name’s Oscar, and I’ll be taking you on a tour of our candle
factory today. We’re so happy that you’re writing an article about our fragrant candles for
your magazine.
- Thanks, Oscar! Our readers know how important scent is to making a home feel comfortable.
This article about your creation process like to see the new sandalwood candles you’re working
on.
- I’m sorry. I can tell you about marketing plans for that line, but because of privacy
concerns, the new-product-development area won’t be part of the tour. I hope you
understand.
35. Why is the woman visiting the man?
(A) To get his signature on a contract
(B) To take pictures for an advertisement
(C) To pick up some samples
(D) To tour a facility
36. Who most likely is the woman?
(A) A graphic designer
(B) A safety inspector
(C) A journalist
(D) A caterer
37. Why does the man apologize?
(A) He is behind schedule
(B) He forgot some information
(C) An area is restricted
(D) A package is damaged
38-40
- Hey, Emma- a group of us are heading to the city after work for the International Film
Festival. We’re going to see that Italian drama by Elena Costa.
- Oh, I read about that on the festival’s web site! It’s won several awards already.
- Right. It’s supposed to be excellent. Do you want to come?
- Well, all of my sales reports are due today
- Hmm… you know what? Let me see if I can preorder tickets on the web site. Then we could
probably leave a little later and you could join us.
- Oh, that would be great! Let me know.
38. What type of event are the speakers discussing?
(A) An awards ceremony
(B) A film festival
(C) A sales conference
(D) A gallery opening

39. Why does the woman say, “all of my sales reports are due today”?
(A) To decline an invitation
(B) To extend a deadline
(C) To request help with a project
(D) To correct some information
40. What does the man say he will try to do?
(A) Contact a supervisor
(B) Change a reservation
(C) Fix a computer problem
(D) Order some tickets
41-43
- Good morning, Mr. Perez. Good news! We had a fifteen percent increase in passengers on
domestic flights last month.
- That’s good to hear. Still, I think we can see an even higher increase if we offer some
summer vacation packages.
- Well, Travel Plus Hotels is interested in partnering with us on travel packages. They have
budget hotels in several cities where we offer flights.
Hmm… that’s worth looking into. Please send me a list of the cities where they operate.
41. Where do the speakers most likely work?
(A) At an advertising firm
(B) At an airline company
(C) At a budget hotel
(D) At a shipping company
42. What does the man suggest?
(A) Hiring more staff
(B) Replacing some equipment
(C) Opening a new branch
(D) Offering vacation packages
43. What does the man ask the woman to do?
(A) Review some sales figures
(B) Revise a contract
(C) Arrange a conference call
(D) Send a list of locations
44-46
- Teresa, I got a call from a client saying that the real estate contract I asked you to mail last
week never reached him.
- Oh… The contract for the Mercer Building?
- Yeah, that’s the one. Is there a way to check if the postal service delivered it?
- Sure, I still have the receipt with the tracking number on it. Let me pull up the record.
- Great. Thanks.
- Hmmm… It looks like it got there on Monday morning. Someone named John Gruban signed
for it.
- Ah, at least we know it arrived. I’ll get back to the client now with this information.
44. What is the topic of the conversation?
(A) A missing document
(B) An incorrect bill
(C) A vendor price list
(D) A building location
45. How does the woman help the man?
(A) By giving some driving directions
(B) By checking some tracking information
(C) By printing out a credit card statement
(D) By confirming an updated address
46. What will the man do next?
(A) Make a complaint
(B) Revise some contracts
(C) Open some mail
(D) Contact a client
47-49
- Hello, Werther’s Outfitter, Deborah speaking. How may I help you?
- Hi, I’m calling because I was shopping at your store this morning, but I realized when I got
home that I don’t have my glasses.
- Hmm, could you describe them?
- Sure, they’ve got frames that are black around the top and silver around the bottom. Have you
seen them?
- Unfortunately, no. But, let me ask the manager to see if anything’s been turned in to the
Lost and Found. Please stay on the line.
- Of course. Thanks for doing this.
47. Who most likely is the woman?
(A) A security officer
(B) A postal worker
(C) A bank employee
(D) A store clerk
48. What does the man mean when he says, “I don’t have my glasses”?
(A) He must reschedule an appointment
(B) He has lost an item
(C) He is unable to drive
(D) He cannot answer a question
49. What does the woman say she will do?
(A) Send an e-mail
(B) Refund a charge
(C) Check with a manager
(D) Look up a telephone number
50-52
- Hi, Daniel. Are you busy? I wanted to talk to you about the article you’re working on for
the magazine. The one on Katherine Sullivan, the violinist? It’s due at the end of the week.
- Actually, is it OK if we move the deadline to the end of next week?
- Why? Is there a problem?
- Well, the interview with Katherine went really well, and I’m almost finished writing the article.
But because of a scheduling conflict, she had to cancel the photo shoot I’d set up.
- Have you been able to schedule another one?
- Yes. Katherine’s agreed to meet me on Saturday morning so I can take some photos
before her afternoon performance.
50. What are the speakers mainly discussing?
(A) A magazine article
(B) A printed advertisement
(C) A musical performance
(D) A press conference
51. What does the man ask about?
(A) Leaving work early
(B) Canceling a project
(C) Changing a deadline
(D) Purchasing a camera
52. What does the man plan to do on Saturday?
(A) Travel to a conference
(B) Participate in a research study
(C) Meet a colleague at the office
(D) Take some photographs
53-55
- I’m glad we finally got seated – it’s really crowded! When did your friend Gretchen open
this restaurant?
- I’m not sure, but here she comes now. Let’s ask her.
- Welcome! I’m glad you could stop by.
- Me too! It looks like your restaurant’s doing really well. Oh – this is my colleague, Bob.
- Nice to meet you.
- You too – congratulations!
- How long have you been open?
- Only about two months, so I’m pleased with how busy we are, but it’s kind of loud in here in
the front. Give me a few minutes, and I’ll find you a better table.
- Great – thanks.
53. Where are the speakers?
(A) In a hotel lobby
(B) In a bookstore
(C) In a theater
(D) In a restaurant
54. What does the woman say she did two months ago?
(A) She published a book
(B) She started a business
(C) She moved to a new house
(D) She attended a concert
55. What does the woman offer to do?
(A) Give a recommendation
(B) Provide a discount
(C) Arrange for different seating
(D) Make a reservation
56-58
- Welcome to Principle Chartered Bank. How can I help you?
- Hi. I’m applying for a small-business loan with your bank. I have the application documents
here, but I was hoping someone could explain to me how to fill out a section of the personal
financial statement. For my income, should I include any investments that I own as a source of
income?
- Yes, you should include income from any investment on Line 2. Let’s see, other than that I
think your application looks good. Oh, but do you have a copy of your business plan? It’s very
important that you include that.
- Right. I have my business plan in my briefcase. Thanks for checking.
56. Where does the woman work?
(A) At a library
(B) At a bank
(C) At a community center
(D) At a research foundation
57. What does the man want help with?
(A) Completing some paperwork
(B) Registering for a workshop
(C) Inspecting some equipment
(D) Editing an article
58. What documentation does the woman say is important?
(A) A list of investors
(B) A business plan
(C) An identification card
(D) A utility bill
59-61
- Fiona, Klaus, thanks for meeting with me. You know we’re going to start using a new software
system for scheduling customer orders. The new program should really improve our factory’s
efficiency. And…uh… we’ve decided to start using the software next week.
- Really? But that means we have to learn the new system as we manage customer orders. I’m
worried we won’t be able to handle both tasks at the same time.
- I understand. But the software company is providing us with an on-site coordinator. His name
is Mario Jones. He’ll help us transition to the new software.
- OK, good. Does he know our old system, too?
- Yes, that’s the best part. Mario has experience with both programs, so things should go
smoothly.
59. What is the conversation mainly about?
(A) Using new software
(B) Marketing products
(C) Opening a second factory
(D) Attending a convention
60. What is the woman concerned about?
(A) Keeping costs down
(B) Recruiting new staff
(C) Answering some difficult questions
(D) Handling multiple tasks
61. What is Mario’s most important qualification?
(A) He has worked overseas
(B) He has owned his own company
(C) He is familiar with two computer programs
(D) He can fix many types of equipment.
62-64
- Helen, would you mind being here by yourself for about an hour? The conference planner
said one of us needs to stay here at our booth to answer questions, but I’d like to step away if
possible.
- That depends on when. I don’t mind working at the booth by myself, but I’m one of the
speakers at the twelve o’clock session, so I can’t be here at that time.
- OK, thanks. There’s someone I used to work with who’s leading the marketing workshop
this morning, and I’d like to go see him. I’ll be back in plenty of time for you to leave for your
noon session.
62. What does the man ask the woman to do?
(A) Work alone for a short time
(B) Pick up a client at the airport
(C) Deliver a package
(D) Help set up a booth
63. Look at the graphic. Which event will the woman participate in?
(A) The breakfast
(B) The welcome presentation
(C) The marketing workshop
(D) The panel discussion
64. Who does the man say he would like to go see?
(A) An industry leader
(B) A job candidate
(C) A former colleague
(D) A potential client
65-67
- I’m glad the renovations on the first floor are finished. Have you moved into your new office
yet?
- Not yet. I’ve been really busy organizing the technology conference. It’s been a lot of work.
But it’s next week, so after that, I should have time to start moving my things.
- Well, if you need any help, I could take a few boxes down for you. Where is your new
office anyway?
- It’s right next to the kitchen.
65. What has the man been doing recently?
(A) Installing new computers
(B) Travelling for business
(C) Preparing for a conference
(D) Supervising a renovation
66. What does the woman offer to do?
(A) Order packing supplies
(B) Print a floor plan
(D) Move some boxes
(D) Get a cost estimate
67. Look at the graphic. Which office is the man’s?
(A) Office 101
(B) Office 102
(C) Office 103
(D) Office 104
68-70
- Hi, I need to check in for my flight.
- May I see your passport, please?
- Sure.
- Ah, Mr. Pierre-Jean. I’m sorry, but your flight to Madrid’s over booked. The airline’s offering
100 euros of travel credit if you’d be willing to take the flight at nine fifteen P.M. instead. Would
you be able to do that?
- Um. Yeah, that’s fine. I’m not in a rush to get there.
- Great! Thanks for being flexible. Here’s your new boarding pass. The flight departs at nine
fifteen from gate D44.
- Oh, I was wondering… are there any seats available in business class?
- Not at the moment, but there might be later. Check in with the gate agent before you
board.
68. What does the woman ask the man for?
(A) His booking number
(B) His seating preference
(C) His passport
(D) His itinerary
69. What does the woman say about the man’s original flight?
(A) It is overbooked
(B) It is delayed for an hour
(C) Only aisle seats are available
(D) A fee applies to checked luggage
70. Look at the graphic. What information may change?
(A) AC56
(B) 34B
(C) 9:15
(D) D44

PART 4
71-73
Hi, Ms. Watkins, this is Lewis Phillips from Lambert Technologies. I’m calling because some
more of our employees have decided to attend the Alternative Technologies Trade Show in
March, so I need to update our company’s reservation. Instead of the original 15 attendees,
we’ll now have 25 employees at the show. So, we’ll need to add 10 tickets – and we’d like the
option that includes both the breakfast and lunch buffets. Could you please e-mail me the
invoice with the updated price? Thank you.
71. According to the speaker, what is happening in March?
(A) A trade show
(B) A company banquet
(C) A charity fund-raiser
(D) A product launch
72. What is the purpose of the message?
(A) To recommend a vendor
(B) To change a reservation
(C) To extend an invitation
(D) To accept an offer
73. What does the speaker request from the listener?
(A) Directions to an event
(B) A catering menu
(C) An updated invoice
(D) A list of guest
74-76
Welcome everyone. I’ll be taking you on a guided tour of the Lakeside Art Museum today.
In the nineteenth century, the breathtaking scenery and mild climate attracted many artists to this
area. That’s why you’ll find such an extensive collection of oil paintings from that era. Before
we start, I see many of you have cameras out. Please note that this is a private collection.
Don’t worry, though, you can buy postcards images of the paintings. SO thanks in advance for
your cooperation. Later this afternoon, make sure to visit our café located on the outdoor
terrace, where you can enjoy a delicious lunch. So, let’s begin.
74. Where is the talk taking place?
(A) At a botanical garden
(B) At a university library
(C) At an art museum
(D) At an antiques store
75. What does the speaker imply when she says, “this is a private collection”?
(A) Objects cannot be touched
(B) Photography is not allowed
(C) Artwork cannot be purchased
(D) Visiting hours are limited
76. What activity does the speaker suggest that the listeners do later?
(A) Purchase meal
(B) Sign up for a class
(C) Take a catalog
(D) Talk to an artist
77-79
Hello, Ms. Robertson. This is Wilma Keller at Charger Enterprises. I’m calling to offer you the
position of head of the marketing department. You were definitely our top applicant. We
were especially impressed by your five years of overseas experience in Malaysia, where
we’re planning to start doing business. I know you have to move here if you accept this
position, so I’ll give you more information about how we would help you relocate. Please
call me back at 555-0195. Thank you.
77. Why is the speaker calling?
(A) To extend a job offer
(B) To announce a business merger
(C) To describe a company’s products
(D) To ask about an itinerary.
78. What does the speaker say the company is planning to do?
(A) Develop a new product line
(B) Expand into an overseas market
(C) Offer courses in negotiating
(D) Host an international conference
79. What will the speaker give more information about?
(A) A client visit
(B) A payment policy
(C) A regional conference
(D) A relocation process
80-82
Before you leave for your first service calls of the day, I have an important announcement. Here
at Quality Plumbing, we’ve been using paper invoices for years. Unfortunately, we’ve had some
billing errors because the information you write down on your invoices if often hard to read. So,
each technician will be provided with a laptop computer to use while at the job site. It’ll allow
you to enter all the information for the work invoice. Training session on how to use the new
system will begin next week. Sometime today, please stop by my office to sign up for a session.
80. What is the main purpose of the announcement?
(A) To request employee comments
(B) To celebrate the signing of a contract
(C) To ask staff to check their work for errors
(D) To describe a new company procedure
81. What has caused a problem?
(A) Repair calls are taking too long
(B) Some handwriting is unclear
(C) Employees are misusing equipment
(D) A computer program is not working properly
82. What are the listeners asked to do by the end of the day?
(A) Sign up for a training session
(B) Turn in outstanding paperwork
(C) Pick up some new equipment
(D) Report the number of repairs done
83-85
Hi, Jamie. The vice president just called to say the competition, namely Golden, is going to
release a new mobile phone similar to ours. Naturally, we want to get our phone on the
market first, so we’re going to release our Serena model earlier than originally planned.
And that means we really need to get moving on the advertising campaign. The TV
commercials have to be finished a month ahead of the phone’s new release date. That does
mean our advertising team will be working some long hours. I think we should find some way of
rewarding the team once the ads are finished. Let me know what you think.
83. What product is the speaker discussing?
(A) A navigation system
(B) A tablet computer
(C) A mobile phone
(D) A wide-screen television
84. Why does the speaker’s company plan to release a product early?
(A) Work is ahead of schedule
(B) Current models are not profitable
(C) Many pre0orders were placed
(D) A competitor will market a similar item.
85. Why does the speaker say, “That does mean our advertising team will be working some long
hours”?
(A) To acknowledge a difficult situation
(B) To suggest hiring more employees
(C) To congratulate the listener for signing a contract
(D) To stress the importance of satisfying a client
86-88
The last item in the agenda is the upcoming financial consultations that we offer to all our
employees once a year. These consultations are free, one-on-one meetings with certified
financial specialists who help people plan for retirement. Keep in mind, this program is purely
voluntary, but we receive excellent feedback on this every year. If you’re interested, there are
meeting times available after work hours. You’ll need to sign up for one on the Human
Resources benefits Web page before Friday.
86. What is the purpose of the talk?
(A) To invite employees to apply for a position
(B) To clarify changes to a vacation policy
(C) To inform employees about free consultations
(D) To ask for volunteers to organize a party
87. What does the speaker imply when she says, “we receive excellent feedback on this every
year”?
(A) Listeners will be surprised by survey results
(B) Listeners will be pleased with a service
(C) A product is expected to sell well
(D) A budget for a program will not be cut
88. According to the speaker, what can the listeners do on a web page?
(A) Enter vacation time
(B) Read a job description
(C) Vote on a proposal
(D) Schedule a meeting

89-91
In today’s managers’ meeting we need to address some comments we’ve received from
customers about our health-food store. Over the last month customers have complained that
weekly sale items are not available – so they’re leaving the store without being able to purchase
those items. This is a concern because we do have more of the items in our storage area, but
the shelves are not being restocked in a timely manner. One solution is to hire some
additional employees to assist in keeping the shelves full during our busiest shopping hours.
We’ll begin advertising for the new positions starting next week.
89. What is the speaker discussing?
(A) A monthly budget
(B) Some new food items
(C) Some customer feedback
(D) A training program
90. What problem does the speaker point out?
(A) Employees have been arriving late
(B) Uniforms still need to be ordered
(C) Company profits have been declining
(D) Certain products cannot be found on the shelves
91. What is the speaker planning to do?
(A) Publicize an upcoming sale
(B) Hire more staff
(C) Improve recycling procedures
(D) Meet with individual employees
92-94
Good morning. I’m Jordan Mustafa, and I work in the Information Technology department here
at Migden Contractors. Thank for attending today’s training session. Today I’ll be showing you
some important steps that you’ll be required to take when e-mailing confidential
information. In a few minutes, you’ll learn about a software program that’s installed on all
of our work computers. This software enables employees to lock any type of electronic
document and put a password on it for security. But, let’s first discuss the types of information
that we need to protect. Now, I’ve given you a packet with some examples of office
documents. Please look through it and identify the information you would consider
confidential.
92. What is the topic of the training?
(A) Product sales
(B) Machine operation
(C) Marketing strategies
(D) Information security
93. What will the listeners learn how to do?
(A) Recruit new employees
(B) Use special software
(C) Report technical problems
(D) Identify client needs
94. What will the listeners do next?
(A) Create a project calendar
(B) Review sample documents
(C) Watch a training video
(D) Meet session attendees
95-97
To start this board of directors meeting, I’d like to talk about the results of last year’s energy
study for our supermarket chain. If you look at this chart, you won’t be surprised to see that we
spent most of our money on refrigeration. Unfortunately, there’s not much we can do about that
as a grocery store. But I think we can reduce our heating costs by starting to purchase and
install new energy—efficient heaters next quarter. To tell us more about these heaters, I’d
like to introduce Jeff Smith who’s a consultant from Johnstown Energy. Jeff’s here to
answer any questions you may have.
95. Look at the graphic, Which percentage will most likely change in the future?
(A) 15%
(B) 10%
(C) 50%
(D) 25%
96. What does the speaker suggest doing?
(A) Closing a branch location
(B) Decreasing the amount of inventory
(C) Upgrading some equipment
(D) Conducting a customer survey
97. Who is Jeff Smith?
(A) An energy consultant
(B) A construction manager
(C) A product designer
(D) A marketing analyst
98-100
Hi. I bought a set of dining chairs from your online store- the Dove model? They arrived
yesterday, and I assembled the first one, but when I opened the last box some of the parts
were missing – there weren’t any screws included. So I’m calling to see if you can send
some to me by Friday. I’m having some friends over to dinner this weekend, and I really
need to have my new chairs ready by then. Please call me as soon as possible. This is Dave
Hasting, and my phone number’s 555-0186.
98. Look at the graphic. Which bag is the speaker referring to?
(A) Bag 1
(B) Bag 2
(C) Bag 3
(D) Bag 4
99. What is the speaker asking about?
(A) A store location
(B) A refund
(C) Damaged goods
(D) Missing parts
100. What does the speaker say he will do this weekend?
(A) Visit a factory
(B) Travel for work
(C) Host a dinner party
(D) Write a review