BCMT Module 5 - Monitoring and Evaluating Tech4ED Centers

MODULE 5
MONITORING & EVALUATION

Tech4ED Center Monitoring System
• Originally developed for PhilCeC, by UPLB Institute of

Computer Science in collaboration with NCC Zamboanga
FOO (2013-2014)
• An Internet Café style system
• Revived April 2017, Re-coded and rebranded for Tech4ED
• Rolled out first quarter of 2018
OBJECTIVES
 Improve and strengthen the Monitoring and Evaluation of

the Operating Performance of all Tech4ED Centers;
 Alleviate reports generation, as it automatically collects
most of required performance measures such as computer
use, services inventory and user profile behaviour (i.e.
software/applications used and websites visited);
 Its goal is to improve current and future management of
outputs, outcomes and impact of Tech4ED Project.
Client – Server Application

• Client system and Server system, both communicating
over a computer network = Server + Client + LAN (wired
or wireless)
Web Portal (Reporting and Monitoring)

TCMS Specifications/Requirements
The recommended minimum specifications for the TCMS Server and Client are:
 Windows OS
o Windows 10 (8u51 and above);
o Windows 8.x (Desktop);
o Windows 7 SP1;
o Windows Vista SP2
 Windows Server
o Windows Server 2008 R2 SP1 (64-bit);
o Windows Server 2012 and 2012 R2 (64-bit)
 RAM: 128 MB
 Disk space: 124 MB for JRE; 2 MB for Java Update
 Processor: Intel Core i3-3xxx or later
Browsers: Internet Explorer 9 and above, Firefox, Chrome
TCMS Data Collection and Reporting
Center Managers are expected to upload the Center data logs monthly. Data logs
captured at the Center should be submitted through the TCMS Web Portal, and
may be uploaded manually or automatically through the TCMS Server application.
The TCMS portal generates the following reports:

User Disaggregated Reports
Gender
Age
Civil Status
User Type (new and returning users)
Educational Background
Sector
Center Profile
Centers by Type
Centers by Region
Centers by Equipment Inventor
Center Activity Reports
Web Usage
Program Usage
Benefits of using the TCMS
The implementation of TCMS is intended to ease the operations and

monitoring of the Tech4ED centers, and to facilitate reporting. The
advantages of using TCMS in the centers include:
 Improved Center Management. The TCMS automatically captures and
registers all user-related transactions in place of manual logs.
 Improved Monitoring and Reporting. The TCMS automatically records
the use of both offline and online services whether the Center has
Internet connectivity or not.
Current Monitoring System New Tech4ED Center Monitoring System

o Limited to Platform Users/Usages  Online & Offline Usage
o Uncaptured Data: - User Logs (User list w/ timestamp)
- Offline services (word processing, - Transaction Logs
printing, etc.) - URL Logs
- Other Online services (web - Printing Logs
research)  Center Management
o Manual Log (Logbook/sheet)  Improved Reports
- New & Returning Users
- Gender Disaggregated Report
- Sectoral Disaggregated Reports
- Expense Report
- Training Report
LOG-IN APPLICATION
SERVER APPLICATION
SERVER APPLICATION
SERVER APPLICATION
CLIENT
LOG-IN APPLICATION
CLIENT APPLICATION
CLIENT APPLICATION
Requesting for TCMS installation and training
TCMS installers and manuals are available at the Tech4ED website.

TCMS installers may be downloaded at:
www.dict.gov.ph/tech4ed/downloads/tech4ed-center-monitoring-
system/. A step-by-step instructional video on the installation
procedure is also available on the Tech4ED Centers YouTube
Channel.
For inquiries regarding the deployment and installation of the TCMS

or requests for technical assistance and training on the use and
administration of the system, the Center Managers and/or partners
may contact their respective Tech4ED Provincial Coordinators.
Troubleshooting the TCMS
As reference for Center Staff in case they encounter TCMS issues and
problems, a compilation of Frequently Asked Questions on TCMS
application may be downloaded at:
www.dict.gov.ph/tech4ed/downloads/tech4ed-center-monitoring-
system/. The center may also email TCMS concerns at
info.tech4ed@dict.gov.ph.
EVALUATING CENTERS
Evaluating Tech4ED Centers
Monitoring and Evaluating Tech4ED Center Performance
For its part, the Center may evaluate users’ Center

experience, and the trainings that the center provides in
order to know where services need to be strengthened and
improved.
The PMO has two ways by which the performance of

Centers is monitored:
1. The Tech4ED Center Monitoring System, and
2. On-site visits.
Any Tech4ED personnel may visit the Tech4ED Center any

time after the launch to monitor and verify Center
performance.
Key Performance Indicators of Tech4ED Centers
• Number of years that the Center has been in operation. Centers may be
classified into:
o Emerging Centers: 0-3 years operational;
o Transformational Centers: More than 3 years but less than 5 years; and
o Centers of Excellence: 5 years and above.
 Number of project beneficiaries. This considers the number of project users
that the center has catered to, as reflected in the TCMS database. Each
center should continuously increase the number of active registered users;
 Number of trainings conducted and participants trained. This relates to the
total number trainings initiated by the center, such as Digital Literacy
Trainings and Skills training. These trainings given by the Centers should be
Gender sensitive by having an equal number of male and female
participants. The training information should include sex-disaggregated
data;
Key Performance Indicators of Tech4ED Centers
 Partnerships and Networking. The Tech4ED Center should be

able to network, forge partnerships and mobilize resources to
sustain Tech4ED Center operations;
 Socio-economic impact. This refers to the changes that
community members have felt in their lives as a result of using
the Tech4ED Center;
 Innovativeness. This refers to the Center’s ability to successfully
introduce pioneering products and services targeting the
needs of the community; and
 Productivity. This refers to the continuous improvements in the
Center’s outputs over the past two (2) years.
MOA Compliance and Termination
The MOA signed between the DICT and the Partner is valid for ten
(10) years unless earlier terminated, revoked or cancelled. The DICT
and the Partner agree to adhere and comply with the obligations
stated in the MOA.
Pre-termination of the MOA may result from DICT’s determination

that, based on periodic evaluation, the Center is not performing
within the standards set by DICT for the Tech4ED project, and/or
violations, and/or non-performance of any of the specified
responsibilities it has committed to.
Any breach reported to the Tech4ED Project Manager and/or Cluster

Director, and the Partner’s designated contact person shall be grounds
for contract termination. Violations include, but are not limited to, the
following:
The Center is no longer operational. A Center is considered non-

operational if:
• It has had zero users within six months;
• It there are no personnel assigned to the center;
• There is no space allocated to house the Center;
• The Center equipment are no longer used for their intended
purpose; and
• It is non-compliant with the prescribed banners.
The Center is used for illegal activities.

Any issues, lapses and breaches of obligations should be resolved

through internal negotiations. The project team shall issue three (3)
consecutive written warnings and notices before the MOA may be
terminated. Should this happen, the Partner shall immediately stop
using the platform, solutions, technology and brand of Tech4ED
project, and shall no longer be a part of the project.
THE PLANS
The Tech4ED Project
AdSocMob Advocacy and Social Mobilization

1.How are you going to INFORM people in your community about your
Tech4ed Center?
2. How are you going to ENCOURAGE them to go to the Tech4ed
Center and avail of its services?
3. What PROBLEMS do you think you will encounter?
4. What are the SOLUTIONS to those problems?
5. How many users can you COMMIT to be registered in your Tech4ED
Center? (Three (3) Months After Launching)
6. How Can Help You Achieve Your Goals?
The Tech4ED Project
THE PLANS
Based on your answers to the questions on
the AdSocMob activity, formulate
concrete plans with defined timeframes for
the remaining of the year until June 2019
that you intend to do for the establishment,
operation and sustainability of your
Tech4ED Centers.
CONNECT WITH US!
DICT Mindanao Cluster 1

Thank you!

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MODULE 5

MONITORING & EVALUATION

• Originally developed for PhilCeC, by UPLB Institute of

 Improve and strengthen the Monitoring and Evaluation of

Client – Server Application

Web Portal (Reporting and Monitoring)

The TCMS portal generates the following reports:

Benefits of using the TCMS

The implementation of TCMS is intended to ease the operations and

Current Monitoring System New Tech4ED Center Monitoring System

Requesting for TCMS installation and training

TCMS installers and manuals are available at the Tech4ED website.

For inquiries regarding the deployment and installation of the TCMS

Troubleshooting the TCMS

Monitoring and Evaluating Tech4ED Center Performance

For its part, the Center may evaluate users’ Center

The PMO has two ways by which the performance of

Any Tech4ED personnel may visit the Tech4ED Center any

Key Performance Indicators of Tech4ED Centers

 Partnerships and Networking. The Tech4ED Center should be

MOA Compliance and Termination

Pre-termination of the MOA may result from DICT’s determination

Any breach reported to the Tech4ED Project Manager and/or Cluster

The Center is no longer operational. A Center is considered non-

The Center is used for illegal activities.

MOA Compliance and Termination

Any issues, lapses and breaches of obligations should be resolved

AdSocMob Advocacy and Social Mobilization

DICT Mindanao Cluster 1

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