Billing Eg Meaning

CIRCLE Karnataka
HIERARCHY_ID 206190410 N/A
PARENT_ID N/A
ACCOUNT_NO 206190410
SUBSCR_NO 14218954 N/A
DEL_NO 9243148228 Unique
SERVICE_ACTIVE_DT 6/22/2006
INVOICE_NO 1225097295
BILL_SEQUENCE_NUM 71 How many bills tillnow
MONTH_YY APR_12
BILL_PERIOD M25
BILL_COMPANY HCL EAI SERVICES LTD.,
ACCOUNT_CATEGORY Top corporate
MKT_SEGMENT TC - COCP
PRODUCT CDMA Mobile
LOCAL_CALLS 0
LOCAL_CALLS_UNITS 0
NATIONAL_CALLS 0
NATIONAL_CALLS_UNITS 0
INTERNATIONAL_CALLS 0
INTERNATIONAL_CALLS_UNITS 0
SHORT_DIST_CALLS 0
SHORT_DIST_CALLS_UNITS 0
SMS 0
SMS_UNITS 0
SMS_NATIONAL 0
SMS_NATIONAL_UNITS 0
SMS_ISD 0
SMS_ISD_UNITS 0
SMS_APPLICATION 0
SMS_APPLICATION_UNITS 0
ROAMING_INCOMING 0
ROAMING_INCOMING_UNITS 0
ROAMING_USAGE 0
ROAMING_USAGE_UNITS 0
T2T_LOCAL_CALLS 0
T2T_LOCAL_UNITS 0
T2T_NATIONAL_CALLS 0
T2T_NATIONAL_UNITS 0
T2T_SHORT_DIST_CALLS 0
T2T_SHORT_DIST_UNITS 0
T2T_SMS 0
T2T_SMS_UNITS 0
T2T_SMS_NATIONAL 0
T2T_SMS_NATIONAL_UNITS 0
VOICE_PORTAL 0
VOICE_PORTAL_UNITS 0
USAGE_AMOUNT 0
USAGE_UNITS 0
DATA_USAGE 0
DATA_USAGE_UNITS 0
NRC_AMOUNT 0
RC_AMOUNT 750 N/A
TAX_AMOUNT 61.8
NEW_CHRGS 561.8 bill
CURRENT_CHRGS 561.8 bill
HANDSET_AMOUNT 0
UNITCREDIT_AMOUNT 0
DISCOUNT -250 Discount
ADJ_AMOUNT 0
ACT_ACTIVE_DT 6/22/2006
PACKAGE_ID 54518
PRICE_PLAN CMo - Millennium Edition 1
BILL_ZIP 560095
CUSTOMER_SEGMENT S
STATUS ACTIVE
OTHERS 0
OTHERS_UNITS 0
REV_RCV_COST_CENTER BANGALORE
STATEMENT_DATE 4/25/2012
PREP_DATE 4/25/2012
SERVICE_STATE KA
SERVICE_ZIP 560095
T2T_LOCAL_CUG 0
T2T_LOCAL_CUG_UNITS 0
T2T_STD_CUG 0
T2T_STD_CUG_UNITS 0
T2T_W2W_AMOUNT 0
T2T_W2W_UNITS 0
CRBT_DOWNLOAD_AMT 0 Call me tune
CRBT_DOWNLOAD_UNITS 0
CRBT_REN_SUB_AMT 0
CRBT_REN_SUB_UNITS 0
CRBT_SUBSCR_AMT 0
CRBT_SUBSCR_UNITS 0 Value added
ACCOUNT_STATUS ACTIVE
ACC_PRODUCT CDMA Mobile
BILL_CITY BANGALORE
SERVICE_CITY BANGALORE
SERVICE_ADDRESS1 FORMERLY AALAYANCE E-COM SERVICES PVT. LTD.,
SERVICE_ADDRESS2 A S CHAMBERS, NO. 6, 80 FEET ROAD, 6TH BLOCK,
SERVICE_ADDRESS3 KORAMANGALA,
BILL_ADDRESS1 FORMERLY AALAYANCE E-COM SERVICES PVT. LTD.,
BILL_ADDRESS2 A S CHAMBERS, NO. 6, 80 FEET ROAD, 6TH BLOCK,
BILL_ADDRESS3 KORAMANGALA,
BILL_STATE KARNATAKA
SCHEME_ID1 13385 Total components analysis
SCHEME_NAME1 V Data Instrument EMI Reco engine
SCHEME_ID2 12088
SCHEME_NAME2 Rental Waiver Scheme ME1,Pay As You Go and Vdata650
SCHEME_ID3
SCHEME_NAME3
SCHEME_ID4
SCHEME_NAME4
SCHEME_ID5
SCHEME_NAME5
Billing_Month Apr'12
Field Eg Meaning
Month 41467 Desc
SR No 318691791
Incident Date 7/22/2012 3:31 Date ofSR
Incident 7/22/2012
Close Date 7/30/2012 11:35 SR close
SR SLA 96
MeanTime(In Hrs) 200.08 Average timefor SR
Cust Account 914369503
Area Code 80
FC Code KABAN103
Del No 9243584301
Bill_ZIP 560038
Service_Zip 560038
AON(in days) 33 Days
ARPU 454
Customer Email Id sachinkumargundi@gmail.com
Alternate Contact No 7411349651
SLA Status New ClosedIN SLA
Incident Type Customer CommunicationComplaint - imp
Type VAS-OTHERS
TYPE2
Severity High
INC Customer CommunicationHigh
Customer Name Mr SACHIN . KUMAR
Employee Code
Acct Segment Residential - EBS
Service Type Photon
Field26 VDATA
Product Data
Circle ID KARNATAKA
Region South
Asset or Sale Model Asset Model Sim vs Dongle
Source User
Status Closed
Status N Closed
Created By CONCRM
Closed By BA80147443_2
Resolution code
Responsibility NO_RESPONSIBILITY ??
Esclation Level L1 Level
SLA Status IN SLA
RE SLA IN SLA
City BANGALORE
Remarks First Bill Explanation Call Solution
PrefMode
E-mail
SR Source
E-mail received time
Temp_Close_Date
Target SLA 7/30/2012 21:00
Actual SLA 7/30/2012 11:35
Applicability Working
Cust Segment Gold Top corporate
Dealer Code KAS149A00000
Distributor
SSA
SDCA
VILLAGE
HSIA Flag HSIA
MNP Flag N
Installation Address "FLAT NO.3, EASTWEST BUILDING, 6TH C MAIN, ,13TH CROSS, INDIRANAGAR, HAL 2ND STAGE
Closing Remarks Spoken with customer (MrFinal omment
Total Working HRs 74.6
Total Non Working HR125.48
BB Dealer Code
Repeat Flag
DEL Actvn Dt 6/30/2012
Market_Segment SA - Non COCP Top Mgmt
segment SA
SEG EBS
Urgency/Bill Cycle M17
Exclusiton
CR Date 7/30/2012 11:35
R_NR not req
Respon Not required
hvc
TC_tcl TC
COCP-IOIP IOIP
NDIRANAGAR, HAL 2ND STAGE, ,NR ESI HOSPITAL SIGNAL AND OPP INDIRA RICE TRADERS,BANGALORE,KARNATAKA-560038"
NATAKA-560038"