Global Office Directory: Biman Bangladesh Airlines Office Locations

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Global Office Directory

Biman Bangladesh Airlines office locations

BANGKOK, THAILAND
Bangkok (BKK), (GMT+ 7)
Bangkok Airport
163, Ocean Insurance Building 
Room no- Z-2 007,2nd floor
01/17 Floor Unit, 17A, Surawoogse Road, 
AOB Building, Suvarnabhumi Airport, 
Suriyawongse, Bangkok-10500
Bangkok, Thailand.
Phone: +66-02-2355556
Phone: +66-(0)2-1342940
Fax: +66-(0)22369973 
Fax: +66-(0)2-1342944
Mobile:+66-(0)898960554
Mobile: +66 (0) 819 243 379
Email: bkkuu@bdbiman.com
Email:bkkkk@bdbiman.com

DELHI, INDIA
Delhi (DEL), (GMT+530)
Biman Bangladesh Airlines Ltd.
Thapar House
Ground Floor
124 Janpath
New Delhi-110001
Reservation/Sales Counter : +91 (011) 43513228

KOLKATA, INDIA
Biman Bangladesh Airlines
Kolkata (CCU), (GMT+530)
99A, Park Street, 
Siddha Park, 6th Floor,
Kolkata - 700016, W.B. India. N S C B International Airport  (CCU)
Reservation/Sales Counter: (0091033) 22266672 / 73 Kolkata - 700052 
Phone: +91-33-25119662
Regional Manager (E.I.) Fax: +91-33-25119662 
Mobile: (0091) 9831098639 Mobile: +91-9831098638
Fax: (0091033) 22266674 Residence: +91-33-25119826
Email: ccuuu@bdbiman.com Email: ccukk@bdbirnan.com

Station Manager
Mobile: (0091) 9831098638 
Email: ccukk@bdbiman.com
YANGON, MYANMAR
GSA - Transmarine Logistics
Asia Pte Ltd, Room: R-18,2nd Floor,
Centre Point Tower No 65 Corner
of Sule Pagoda Road and Merchant Street, 
Kyuaktada Township
Phone: +95 1 371867-68,
Fax:+95 1 371869 
Mobile: +95943029328
Email: saeed.ahmed@transmarinelogistics.com

DHAKA, BANGLADESH
Head Office Address:
Head Office, Balaka, Kurmitola,
Dhaka-1229, Bangladesh. 
Phone :- +880-2-8901600-14 and 8901680-94 (PABX).

Airport Office Address:


Hazrat Shahjalal Int'l Airport 
Kurmitola, Dhaka-1229. 
Phone:--+880-2-8901500-19 and 8901640-54 (PABX).

District Sales Office :


Biman Bhaban
Motijheel, Dhaka
Bangladesh. 
Phone:-- +88-02-9560151.

Banani Sales Centre :


28-30 KAMAL ATATURK AVENUE
AHMED TOWER
7th FLOOR
BANANI. DHAKA 1213.
e-mail: spobanani@bdbiman.com, bananidso@bdbiman.com
Phones: DOM: 02-9822263, INT: 02-9822264, SPO: 02- 9822272, OIC: 02-9822260

Ashkona Sales Center:


Hajj Office Premises (Ground Floor)
Opposite Hazrat Shahjalal Int’l Airport
Ashkona, Dhaka-1230
Phone: + 88-02-7913725, +88-02-7913715, +88-02-8901500 Ext 4161/4162
Head Office
Biman Bangladesh Airlines LTD.
Head Office, "BALAKA", Kurmitola, Dhaka-1229, Bangladesh
Telephone: ‘BALAKA’: +88-02-8901600, +88-02-8901730-44
Admin Building, Terminal Building & Hanger Complex: +88-02-8901500-22, +88-02-8901640-54, Fax: +88-
02-8901558

E-Mail
For online ticketing: ibebiman@bdbiman.com
For online ticket refund: iberefund@bdbiman.com
For customer query: dgmgs@bdbiman.com
For customer feedback and complaints: gmcs@bdbiman.com
Job Opportunities: www.biman-airlines.com/corporate/jobs

Biman Call Center - Biman Call Center – Biman Phone/Mobile Ticket Purchase Service :
Open: Everyday 08:30AM to 08:00PM
Mobile Phone: +88-01777715613, +88-01777715614, +88-01777715615, +88-01777715616
Manager :- +88-02-8901306, +88-02-8901384, +88-02-8901600 Ext: 2710, 2711
Email: sms@bdbiman.com

Motijheel Sales Centre:


Open: Everyday 08:00AM to 08:00PM
BIMAN (Ground Floor), 100 Motijheel C/A, Dhaka-1000, Bangladesh
Phone: PABX Number: +88-02-9560151 Ext: 145 (Domestic Counter), 136,138,158,157 (International
Counter)
Direct Number: +88-02-9559620, +88-02-9553220, +88-02-9552155, +88-02-9559652.
Email: oicdso@bdbiman.com, amcdso@bdbiman.com
Manager, Counter: +88-02-9587009, Email: mgrssdso@bdbiman.com
Sales Promotion: +88-02-9587001, +88-02-9559871, +88-02-9552797, 
Email: salespromotion@bdbiman.com, spodso@bdbiman.com
Accounts: +88-02-9559516, Email: mgracctsdso@bdbiman.com

Banani Sales Centre:


Open: Sunday to Thursday 0900 AM to 1700PM (Closed on Friday, Saturday & other Govt. Holidays)
Ahmed Tower, 7th Floor, (Level-8 South West Corner), 28 & 30 Kamal Ataturk Avenue, Banani, Dhaka-
1213, Bangladesh
Domestic and International Sales Counter: +88-02-9822263-64
Accounts & Sales Promotion: +88-02-9822272
Manager :- +88-02-9822260
Email: bananidso@bdbiman.com, spobanani@bdbiman.com

Ashkona Sales Center:


Open: Sunday to Thursday 0900 AM to 1700PM (Closed on Friday, Saturday & other Govt. Holidays)
Hajj Camp Premises (Ground Floor), Opposite Hazrat Shahjalal Int’l Airport, Ashkona, Dhaka-1230,
Bangladesh
Phone: +88-02-7913725, +88-02-7913715, +88-02-8901500 Ext 4161/4162
Email: askonadso@bdbiman.com
Online Ticket & Refund Helpdesk
For Online Booking/Ticketing: +88-02-8901600 Ext: 2536, 2541, +88-02-8901794 
Email: ibebiman@bdbiman.com, ecommerce@bdbiman.com 
For Online Ticket Refund: +88-02-8901679, +88-02-8901600 Ext. 2754, 2756, 2750, +88-02-8901302 
Email: ibebiman@bdbiman.com, mgrrevg@bdbiman.com 
Web site: For Online Booking www.biman-airlines.com/ 
For Online Refund www.biman-airlines.com/about/refund 

Travel Agent Portal – TAP Support


Phone: +88-02-8901794, +88-02-8901600 Ext: 2536, 2541 
Email: ibebiman@bdbiman.com
Web site: For Online Booking www.biman-airlines.com/travelagents

Biman Loyalty Club – FFP Support


Biman Loyalty Club Call Center: +88-01974624626, +88-09606624626 
Biman Loyalty Club Support Center: +88-02-8901600 Ext: 2516, 2517 
Email: bimanloyaltyclub@bdbiman.com
Web site: For Online Booking www.biman-airlines.com/LC

Customer Feedback & Complaint


Email: dgmgs@bdbiman.com, gmcs@bdbiman.com](mailto:gmcs@bdbiman.com)
Web site: For Online Booking www.biman-airlines.com/about/feedback 

Focal Point Officer


Deputy General Manager, Public Relations
Biman Bangladesh Airlines Ltd.
Head Office, Balaka, Kurmitola, Dhaka-1229, Bangladesh
Office: +88-02-8901672
PABX: +88-02-8901600 Extn: 2110
Fax: +88-02-8901716
E-mail: dgmpr@bdbiman.com

Ethics Committee
Mr. Shakil Meraj
General Manager (Transport Department) & Focal Point 
Biman Ethics Committee 
Phone: +88-02-8901532
E-mail: gmmt@bdbiman.com 

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