Bibiliography References: Research Journal, 13 (8), 1-8
Bibiliography References: Research Journal, 13 (8), 1-8
Bibiliography References: Research Journal, 13 (8), 1-8
REFERENCES
Ashraf Bany Mohammed (2011), Jordan Software Industry Investigating the role of
Human Capital, International Journal of Business Management, 6(5).
Anupama Gupta & Nidhi Srivasta (2013), The Impact of Organization Culture on
Entrepreneurial Behaviour of Employees in Indian Software Industry, Indian Streams
Research Journal, 13(8), 1-8.
Asadabbas, Muhammad Mudassar, Asiya Gul & Ali Madni (2013), Factors
contributing to Job Satisfaction for workers in Pakistan Organization, International
Journal of Academic Research in Business and Social Sciences, 3(1), 525 – 544.
Alla Bogdanova, Helena Enfors, Simona Naumovska (2008), Work Environment
Stressors- The link between Employees Well-Being and Performance, Thesis
Jonkoping International Business School, 1- 62.
Azman Ismail, Noor Azmi Mohd Zainol. Awangku Mohamad Najib (2011), An
Empirical Study of the Relationship between Performance Appraisal Politics and Job
Satisfaction, Business Administration and Business Economics, ACTA
UNIVERSITATIS (1) 5 -19.
Abu Sadat Nurullah (2010), Predictors of Job Satisfaction among Emerging Adults in
Alberta, Canada, International Journal of Business and Management, 5(3) 3 – 15.
Azman Ismail, Nurzawani Zakaria (2009), Relationship between Interactional Justice
and Pay for Performance as an Antecedent of Job Satisfaction: An Empirical Study in
Malaysia, International Journal of Business and Management, 4(3) 190-199.
Alireza Bolhari, Ali Rezaeean, Jafar Bolhari, Sona Bairamzadeh & Amir Arzi Sultan
(2011), The Relationship between QWL and Demographic Characteristics of
Information Technology Staffs, International conference on Computer communication
and Management.
Beets .K Goodman .S (2012), Evaluating a Training Programme for Executive
Coaches.SA Human Resource Management, 10(3), 425-435, 10. http://dx.doi.org/
10.4102/sajhrm.v10i3.425.
Barbara Buddeberg-Fischer, Martina Stamm, Claus Buddeberg, Georg Bauer, Oliver
Hämmig, Michaela Knecht and Richard Klaghofer (2010), The Impact of Gender and
Parenthood on Physicians' Careers - Professional and Personal situation seven years
after graduation, BMC Health Services Research 2010, 10:40 DOI: 10.1186/1472-
6963-10-40.
Chandranshu Sinha (2012), Factors affecting Quality of Work Life: Empirical
Evidence from Indian Organizations, Australian Journal of Business and
Management Research, 1(11) 31-40.
279
Chatterjee Samir R (2007), Human Resource Management in India: 'Where From' and
'Where To?’Source: Research & Practice in Human Resource Management,
15(2) 1-9.
Chandrashekar .R (2012), Report of the Working Group on Information Technology
Sector Twelfth Five Year Plan 2012–2017, Government of India, Ministry of
Communication & Information Technology, Department of Information Technology,
1- 282.
Christian , Gabriel (2009).
Davor Crnomat (2008), Retention of IT Consultants How to Grow Employee Loyalty
- The case of T-Company, Blekinge Institute of Technology, 1 – 82.
Dr. Ify Diala, Dr. Rao Nemani (2011), Job Satisfaction: Key Factors Influencing
Information Technology (IT) Professionals in Washington DC, International journal
of Computer Tech App, 2 (4), 827-838.
Downes.C Koekemoer.E (2011). Work life balance policies; Challenges and benefits
associated with Implementing Flexi-Time, SA Journal of human resource
Management 9(1) 382 – 394.
De Klerk. M. Mostert.K (2010), Work-Home Interference: Examining Socio-
Demographic Predictors in South African Context. SA Journal of Human Resource
Management 8(1) 1-9.
Emin Cihan Duyan, Dr.Serpil Aytac, Neslihan Akyildiz, Dr.Darren Van Laar (2013),
Measuring Work Related Quality of Work Life and Affective Well-Being in Turkey,
Mediterranean. Journal of Social Sciences, 4(1), 105-116,
DOI:10.5901/mjss.2013.v4n1p105.
Elmuti, Dean Grunewald, Julian Abebe, Derej (2010), Consequences of Outsourcing
Strategies on Employee Quality of Work Life, Attitudes & Performance, Journal of
Business Strategies, 27(2).
Fatimah, Noraishah, Nasir, Khairuddin (2012). Employment Security as Moderator on
Effect of Job Security , Job Satisfaction & Well- Being, Asian Social Science, 8, (9).
Farideh Haghshenas Kashani (2012). A Review on Relationship between Quality of
Work Life & Organizational Citizenship Behavior, J. Basic, Appl. Res., 2(9), 9523-
9531.
Garg C.P., Munjal Neetu, Bansal Preeti, Singhal Akshay Kirti (2012), International
Journal of Physical and Social Sciences, 2 (3), 231 – 242.
Gunaseelan Rethinam and Maimunah Ismail (2008), Constructs of Quality of Work
Life: A Perspective of Information and Technology Professionals, European journal
of Social sciences, 7(1), 58- 70.
280
Garg C.P., Munjal Neetu, Bansal Preeti,Singhal Akshay Kirti (2012), Quality of Work
Life: An overview, International Journal of Physical and Social Sciences, 2(3), 231-
242.
Hannu Jaakkola (2009), Towards a Globalized Software Industry, Tampere
University of Technology, Acta Polytechnica Hungarica, 6(5) 69-84.
IT and ITES Industry Overview www.shine.com
Indumathy .R and Kamalraj .S (2012), A Study on Quality of Work Life among
Workers with Special Reference to Textile Industry in Tirupur District – A Textile
Hub, International Journal of Multidisciplinary Research, 2(4), 265 – 281.
Jayashankar Mitu (2013), Why Indian Women Leave the Workforce,
www.forbesindia.com.
Jyothi .B.S and P.T.Ravindran (2012), Employee Job Satisfaction in Software and
ITeS units in Bangalore - An Empirical Study, Business Management Dynamics, 2(6)
46-55.
K.Karthikeyan Kalyanasundaram, Karthi.R, Shyamala Graf .D (2010), Impact of
Training in Indian Banking Sector- An Empirical Investigation, International Journal
of Business and Management, 5(7), 77 - 83.
M.S. Hayrol, U. Jegak, M. Asiah, A. Noor and A.S. Bahaman (2010), Can Quality of
Work Life Affect Work Performance among Government Agriculture Extension
Officers? A Case from Malaysia, Journal of Social Sciences 6 (1), 64-73.
Mohammad and Sajjad (2009), Comparison Perfectionism and Self-Alienation in
Working Women and Non-Working Women, Journal of Applied Sciences, 9(22),
4038-4043, DOI: 10.3923/jas.2009.4038.4043.
Pallavi .P Kulkarni (2013), A Literature Review on Training and Development and
Quality of Work Life, Journal of Arts, Science & Commerce, 4(2), 136-143.
Pugalendhi, Subburethina Bharathi and M, Umaselvi and Nakkeeran, Senthilkumar
(2010): Quality of work life: Perception of college teachers. Indian Journal of
Commerce and Management Studies, 2(1), 47-65.
RupaMahanti, M.S.Neogi & Vandana Bhattacherjee (2012), Factors Affecting the
Choice of Software Life cycle Models in Software Industry - An Empirical Study,
Journal of Computer Science 8(8) 1253-1262.
RanaEjaz Ali Khan and Tasnim Khan (2006), Urban Informal Sector: How much
Women are struggling for Family Survival, Munich Personal RePEc Archive, and The
Islamia University of Bahawalpur, Pakistan, 1 -33.
Simonetta Manfredi and Michelle (2004), Work-Life Balance, Published by the
Centre for Diversity policy Research, Great Britain.
Shalinisheel, Bhawna Khoslasindhwani, Shashankgoel and Sunil Pathak (2012),
Quality of Work Life, Employee Performance and Career Growth Opportunities: A
281
Literature review, International Journal of Multidisciplinary Research, 2(2), 291 –
300.
Simon Easton and Darren Van Laar (2012), User Manual for the Work-Related
Quality of Life (WRQoL) Scale, A measure of QWL, University of Portsmouth, UK.
Sulu Priya (2012), Motherhood and Quality of Work Life of Women in Industry,
www.nassom.in
Shoba (2012), Job Satisfaction among Women Industrial Workers, Golden Research
Thoughts, 2(5) 1-9.
Swapna. M, S. Gomathi (2013), A Study on the Interplay between the Constructs of
Quality of Work Life: With special reference to IT professionals in Bangalore city,
Asian social science, 9(9) DOI: 10.5539/ass.v9n9p107,107 – 122.
Sackey, J. & Sanda, M.,(2011), Sustenance of Human Capital: Social Support as a
Managerial Stress Reliever for Women in Developing Economies, Research and
Practice in Human Resource Management, 19(2), 1-23.
Working condition, www.businessdictionary.com
W.L.Kuean, S. Kaur, E.S.K.Wong (2010), The Relationship between Organizational
Commitment and Intention to Quit: The Malaysian Companies Perspective, Journal
of Applied sciences 10(19) 2251-2260.
JOURNALS
BMC Health Services Research, Bio Med Central The open access Publisher, Vol 10,
Issue 40, February 2010.
282
European Journal of Social Sciences, EurojournalsVol7, Issue 1, June 2007.
Indian Journal of Commerce & Management Studies, Vol.2 Issue 1, January 2011.
International Journal of Physical and Social Science, Vol. 2, Issue 3, March 2012.
South African Journal for Research in Sports, Physical Education and Recreation,
Vol 34, Issue 2, 2012.
BOOKS
Ana Maria Rossi, James Campbell Quick, Pamela L. Perrewe (Edited) (2009), Stress
and Quality of Working Life, The Positive and the Negative, A volume in Stress and
Quality of Work Life, Information age publishing Inc.
283
Anitha.B Subba Rao.P (1998), Quality of Work Life in Commercial Banks, Discovery
Publishing House, New Delhi.
Anil Dutta Mishra (1994), Problems & Prospects of Working Women in Urban India,
K.M. Rai Mittal for Mittal Publications, New Delhi.
Rao .T.V (1991), Readings in Human Resource Development, Vijay Primlani for
Oxford & IBH Publishing Co. Pvt. Ltd, New Delhi.
Reena Patel (2010), Working the Night Shift: Women in India’s Call Center Industry,
Stanford University Press.
Sangeeta Jain, (1991), Quality of Work Life, Deep & Deep Publications, New Delhi.
284
Tapomoy Deb, (2008), Human Resource Development Theory and Practices, Ane
Books India, Ane’s Student Edition.
Udai Pareek, T.Venkateswara Rao (2003), Designing and Managing Human Resource
System, Oxford & IBH Publications New Delhi.
WEBSITES
www.businessdictionary.com
www.cis-india.org
www.economictimes.indiatimes.com
www.forbesindia.com
www.fundodata.com
www.greatplacetowork.in
www.hcl.com
www.nasscom.com
www.shine.com
www.surveymonkey.com
www.tcs.com
LIST OF PUBLICATIONS
Dr. Noor Basha Abdul, M.V.Madhavi, (2016) Demographic Factors influencing
Indusrial Democracy of women in IT sector, Journal of Advances in Business
Management, pISSN- 2395-7328, eISSN – 2395- 7441, Vol: 2 Isuue: 2, April-June,
2016.
285
RESPONDENT NO #:
QUALITY OF WORK LIFE OF IT INDUSTRY – WITH REFERENCE TO WOMEN EMPLOYEES IN CHENNAI CITY
Age
Designation
Please mark your answers as ‘y’ (or) use bullets (or) Tick the answers
Work schedule General Shift Afternoon shift Night Shift Irregular shift
1
4 I am able to plan my work
5 I have fears about my job security
6 I am proud to be working for my employer
7 I am encouraged to be really open and honest in my area
8 I am encouraged to do the best I can
9 My main satisfaction in life comes from my work
VERY
VERY
SATISFIED NEITHER DISSATISFIED DISSATISFIE
SATISFIED
D
2
7 I have given up activities that I enjoy because of work
8 I trust the management at the place where I work
9 Conditions on my job allow me to be about as productive as I could be
5 4 3 2 1
VERY
VERY NEITHE
SATISFIED DISSATISFIED DISSATISFIE
SATISFIED R
D
3
4 You skip breakfast / lunch for work often
5 You Feel rushed at work
6 Complexities of work is stressful
7 Change in policies involves lot of pressure
8 Do you feel targeted or bullied at work
9 Stress affecting social life
10 Conflict with colleagues
11 Do you make too many mistakes at work
12 Headache or lack of energy
13 Difficulties in falling asleep or recurrent awakenings at night
14 Do you feel depressed because of work or work related problems
15 Feeling that it is “all just too much”
D HOME-WORK INTERFACE
5 4 3 2 1
NEVE
USUALLY OFTEN SOMETIMES RARELY
R
4
10 Reconciliation of work and family is made easier for me with the help I get from
family or friends
11 Personal consequences of workplace stress affect social life
E CAREER PROSPECTS & COMPENSATION
5 4 3 2 1
STRONGLY NEUTRA STRONGLY
AGREE DISAGREE
AGREE L DISAGREE
1 I feel that the future looks good for me
2 You get to participate in decision-making
3 job requires that I keep learning new things
4 I have an opportunity to develop my own special abilities
5 My fringe benefits are good
6 Promotions are handled fairly
7 Opportunities for career progression or promotion
8 Encouragement for creativity and innovation in your area
F TRAINING & DEVELOPMENT
5 4 3 2 1
STRONGL
STRONGLY DISAGRE
AGREE NEUTRAL Y
AGREE E
DISAGREE
END OF SURVEY