Bibiliography References: Research Journal, 13 (8), 1-8

Download as pdf or txt
Download as pdf or txt
You are on page 1of 13

BIBILIOGRAPHY

REFERENCES

Ashraf Bany Mohammed (2011), Jordan Software Industry Investigating the role of
Human Capital, International Journal of Business Management, 6(5).
Anupama Gupta & Nidhi Srivasta (2013), The Impact of Organization Culture on
Entrepreneurial Behaviour of Employees in Indian Software Industry, Indian Streams
Research Journal, 13(8), 1-8.
Asadabbas, Muhammad Mudassar, Asiya Gul & Ali Madni (2013), Factors
contributing to Job Satisfaction for workers in Pakistan Organization, International
Journal of Academic Research in Business and Social Sciences, 3(1), 525 – 544.
Alla Bogdanova, Helena Enfors, Simona Naumovska (2008), Work Environment
Stressors- The link between Employees Well-Being and Performance, Thesis
Jonkoping International Business School, 1- 62.
Azman Ismail, Noor Azmi Mohd Zainol. Awangku Mohamad Najib (2011), An
Empirical Study of the Relationship between Performance Appraisal Politics and Job
Satisfaction, Business Administration and Business Economics, ACTA
UNIVERSITATIS (1) 5 -19.
Abu Sadat Nurullah (2010), Predictors of Job Satisfaction among Emerging Adults in
Alberta, Canada, International Journal of Business and Management, 5(3) 3 – 15.
Azman Ismail, Nurzawani Zakaria (2009), Relationship between Interactional Justice
and Pay for Performance as an Antecedent of Job Satisfaction: An Empirical Study in
Malaysia, International Journal of Business and Management, 4(3) 190-199.
Alireza Bolhari, Ali Rezaeean, Jafar Bolhari, Sona Bairamzadeh & Amir Arzi Sultan
(2011), The Relationship between QWL and Demographic Characteristics of
Information Technology Staffs, International conference on Computer communication
and Management.
Beets .K Goodman .S (2012), Evaluating a Training Programme for Executive
Coaches.SA Human Resource Management, 10(3), 425-435, 10. http://dx.doi.org/
10.4102/sajhrm.v10i3.425.
Barbara Buddeberg-Fischer, Martina Stamm, Claus Buddeberg, Georg Bauer, Oliver
Hämmig, Michaela Knecht and Richard Klaghofer (2010), The Impact of Gender and
Parenthood on Physicians' Careers - Professional and Personal situation seven years
after graduation, BMC Health Services Research 2010, 10:40 DOI: 10.1186/1472-
6963-10-40.
Chandranshu Sinha (2012), Factors affecting Quality of Work Life: Empirical
Evidence from Indian Organizations, Australian Journal of Business and
Management Research, 1(11) 31-40.

279
Chatterjee Samir R (2007), Human Resource Management in India: 'Where From' and
'Where To?’Source: Research & Practice in Human Resource Management,
15(2) 1-9.
Chandrashekar .R (2012), Report of the Working Group on Information Technology
Sector Twelfth Five Year Plan 2012–2017, Government of India, Ministry of
Communication & Information Technology, Department of Information Technology,
1- 282.
Christian , Gabriel (2009).
Davor Crnomat (2008), Retention of IT Consultants How to Grow Employee Loyalty
- The case of T-Company, Blekinge Institute of Technology, 1 – 82.
Dr. Ify Diala, Dr. Rao Nemani (2011), Job Satisfaction: Key Factors Influencing
Information Technology (IT) Professionals in Washington DC, International journal
of Computer Tech App, 2 (4), 827-838.
Downes.C Koekemoer.E (2011). Work life balance policies; Challenges and benefits
associated with Implementing Flexi-Time, SA Journal of human resource
Management 9(1) 382 – 394.
De Klerk. M. Mostert.K (2010), Work-Home Interference: Examining Socio-
Demographic Predictors in South African Context. SA Journal of Human Resource
Management 8(1) 1-9.
Emin Cihan Duyan, Dr.Serpil Aytac, Neslihan Akyildiz, Dr.Darren Van Laar (2013),
Measuring Work Related Quality of Work Life and Affective Well-Being in Turkey,
Mediterranean. Journal of Social Sciences, 4(1), 105-116,
DOI:10.5901/mjss.2013.v4n1p105.
Elmuti, Dean Grunewald, Julian Abebe, Derej (2010), Consequences of Outsourcing
Strategies on Employee Quality of Work Life, Attitudes & Performance, Journal of
Business Strategies, 27(2).
Fatimah, Noraishah, Nasir, Khairuddin (2012). Employment Security as Moderator on
Effect of Job Security , Job Satisfaction & Well- Being, Asian Social Science, 8, (9).
Farideh Haghshenas Kashani (2012). A Review on Relationship between Quality of
Work Life & Organizational Citizenship Behavior, J. Basic, Appl. Res., 2(9), 9523-
9531.
Garg C.P., Munjal Neetu, Bansal Preeti, Singhal Akshay Kirti (2012), International
Journal of Physical and Social Sciences, 2 (3), 231 – 242.
Gunaseelan Rethinam and Maimunah Ismail (2008), Constructs of Quality of Work
Life: A Perspective of Information and Technology Professionals, European journal
of Social sciences, 7(1), 58- 70.

280
Garg C.P., Munjal Neetu, Bansal Preeti,Singhal Akshay Kirti (2012), Quality of Work
Life: An overview, International Journal of Physical and Social Sciences, 2(3), 231-
242.
Hannu Jaakkola (2009), Towards a Globalized Software Industry, Tampere
University of Technology, Acta Polytechnica Hungarica, 6(5) 69-84.
IT and ITES Industry Overview www.shine.com
Indumathy .R and Kamalraj .S (2012), A Study on Quality of Work Life among
Workers with Special Reference to Textile Industry in Tirupur District – A Textile
Hub, International Journal of Multidisciplinary Research, 2(4), 265 – 281.
Jayashankar Mitu (2013), Why Indian Women Leave the Workforce,
www.forbesindia.com.
Jyothi .B.S and P.T.Ravindran (2012), Employee Job Satisfaction in Software and
ITeS units in Bangalore - An Empirical Study, Business Management Dynamics, 2(6)
46-55.
K.Karthikeyan Kalyanasundaram, Karthi.R, Shyamala Graf .D (2010), Impact of
Training in Indian Banking Sector- An Empirical Investigation, International Journal
of Business and Management, 5(7), 77 - 83.
M.S. Hayrol, U. Jegak, M. Asiah, A. Noor and A.S. Bahaman (2010), Can Quality of
Work Life Affect Work Performance among Government Agriculture Extension
Officers? A Case from Malaysia, Journal of Social Sciences 6 (1), 64-73.
Mohammad and Sajjad (2009), Comparison Perfectionism and Self-Alienation in
Working Women and Non-Working Women, Journal of Applied Sciences, 9(22),
4038-4043, DOI: 10.3923/jas.2009.4038.4043.
Pallavi .P Kulkarni (2013), A Literature Review on Training and Development and
Quality of Work Life, Journal of Arts, Science & Commerce, 4(2), 136-143.
Pugalendhi, Subburethina Bharathi and M, Umaselvi and Nakkeeran, Senthilkumar
(2010): Quality of work life: Perception of college teachers. Indian Journal of
Commerce and Management Studies, 2(1), 47-65.
RupaMahanti, M.S.Neogi & Vandana Bhattacherjee (2012), Factors Affecting the
Choice of Software Life cycle Models in Software Industry - An Empirical Study,
Journal of Computer Science 8(8) 1253-1262.
RanaEjaz Ali Khan and Tasnim Khan (2006), Urban Informal Sector: How much
Women are struggling for Family Survival, Munich Personal RePEc Archive, and The
Islamia University of Bahawalpur, Pakistan, 1 -33.
Simonetta Manfredi and Michelle (2004), Work-Life Balance, Published by the
Centre for Diversity policy Research, Great Britain.
Shalinisheel, Bhawna Khoslasindhwani, Shashankgoel and Sunil Pathak (2012),
Quality of Work Life, Employee Performance and Career Growth Opportunities: A

281
Literature review, International Journal of Multidisciplinary Research, 2(2), 291 –
300.
Simon Easton and Darren Van Laar (2012), User Manual for the Work-Related
Quality of Life (WRQoL) Scale, A measure of QWL, University of Portsmouth, UK.
Sulu Priya (2012), Motherhood and Quality of Work Life of Women in Industry,
www.nassom.in
Shoba (2012), Job Satisfaction among Women Industrial Workers, Golden Research
Thoughts, 2(5) 1-9.
Swapna. M, S. Gomathi (2013), A Study on the Interplay between the Constructs of
Quality of Work Life: With special reference to IT professionals in Bangalore city,
Asian social science, 9(9) DOI: 10.5539/ass.v9n9p107,107 – 122.
Sackey, J. & Sanda, M.,(2011), Sustenance of Human Capital: Social Support as a
Managerial Stress Reliever for Women in Developing Economies, Research and
Practice in Human Resource Management, 19(2), 1-23.
Working condition, www.businessdictionary.com
W.L.Kuean, S. Kaur, E.S.K.Wong (2010), The Relationship between Organizational
Commitment and Intention to Quit: The Malaysian Companies Perspective, Journal
of Applied sciences 10(19) 2251-2260.

JOURNALS

Advances in Management & Applied Economics, International Scientific Press-


Vol. 1, Issue 2 Oct, 2011.

American Journal of Applied Sciences, Science Publications, Vol. 9 Issue 5, February


2012.

ASCI Journal of Management, Vol. 10, Issue 2, March 1981.

Asian Journal of Management Research Integrated publishing association, Vol. 1,


Issue 1, November 2010.

Asian Academy of Management Journal, Asian Academy of Management, Vol. 33,


Issue 1, March, 1990.

Australian Journal of Business and Management Research, Vol. 1, Issue 7 October


2011.

BMC Health Services Research, Bio Med Central The open access Publisher, Vol 10,
Issue 40, February 2010.

282
European Journal of Social Sciences, EurojournalsVol7, Issue 1, June 2007.

Indian Journal of Commerce & Management Studies, Vol.2 Issue 1, January 2011.

Indian Streams Research Journal, Vol. 3, Issue 8, September 2013.

Interdisciplinary Journal of Contemporary Research in Business, Vol. 4, Issue 11,


March 2013.

International Journal of Academic Research in Business and Social Sciences,


HRMARS exploring intellectual capital, Vol. 3, Issue 5, May 2013.

International Journal of Business and Management, Canadian Center of Science and


Education, Vol. 4, Issues 4, March 2009.

International Journal of Multidisciplinary Research, Vol. 2, Issue 4, 2012.

International Journal of Physical and Social Science, Vol. 2, Issue 3, March 2012.

International Journal of Well-Being, Vol. 1, Issue 1, December 2011.

Journal of Arts, Science & Commerce, Vol. 4, Issue 2, April 2013.

Journal of Basic and Applied Scientific Research, Vol. 2, Issue 9, 2012.

Journal of Business Research, Elsevier, Vol 63, January 2009.

Journal of Industrial Psychology, AOSIS open Journals Vol.22, Issue 3, and


November 1996.

Journal of Social Science, Science publications -Vol 6, Issue 1, January 2010.

Mediterranean Journal of Social Sciences, Vol 4, Issue 1, January 2013.

Research and Practice in Human Resource Management, Vol 9, Issue 2, December


2001.

SA Journal of Human Resource Management, Vol 9, Issue 1, June 2011.

South African Journal for Research in Sports, Physical Education and Recreation,
Vol 34, Issue 2, 2012.

BOOKS

Ana Maria Rossi, James Campbell Quick, Pamela L. Perrewe (Edited) (2009), Stress
and Quality of Working Life, The Positive and the Negative, A volume in Stress and
Quality of Work Life, Information age publishing Inc.

283
Anitha.B Subba Rao.P (1998), Quality of Work Life in Commercial Banks, Discovery
Publishing House, New Delhi.

Anil Dutta Mishra (1994), Problems & Prospects of Working Women in Urban India,
K.M. Rai Mittal for Mittal Publications, New Delhi.

Anita Sharma,(1990), Modernization and Status of Working Women in India, K.


M.Rai Mittal for Mittal Publications, New Delhi.

Anwar Yousuf .S. M,(1995), Quality of Working Life as a Function of Socio-


Technical System, K.M.Rai Mittal for Mittal Publications, New Delhi.

Aquinas P.G,(2006), Human Resource Management Principles and Practices, Vikas


Publishing.

Catharine A.Mac Kinnon, (1979), Sexual Harassment of Working Women: A Case of


Sex Discrimination, Yale University Press.

David Clutterbuck, (2003), Managing Work-Life Balance, A guide for HR in


achieving Organizational and Individual Change, The Chartered Institute of
Personnel and Development, CIPD House, London, First edition.

Geraldine Forbes, (2004), Women in Modern India, Cambridge University Press.


Gupta.C.B(2000), Business Organization and Management, Publisher Sultan Chand
and Co, New Delhi.

Gupta.C.B(2005), Human Resource Management, Seventh Edition, Publisher Sultan


Chand & Co, New Delhi.

James L. Bowditch (1982), Quality of Work Life Assessment: A Survey-based


Approach, Auburn House Publishing Company.

Jayasankar J.S (2004), Human Resource Management, Margham Publications.

Kavitha G (2009), Occupational Stress and Copying Strategies, Discovery Publishing


House.

Michael Armstrong (2006), A Handbook of Human Resource Management Practice,


Tenth Edition, Great Britain by Cambridge University Press.

Rao .T.V (1991), Readings in Human Resource Development, Vijay Primlani for
Oxford & IBH Publishing Co. Pvt. Ltd, New Delhi.

Reena Patel (2010), Working the Night Shift: Women in India’s Call Center Industry,
Stanford University Press.

Sangeeta Jain, (1991), Quality of Work Life, Deep & Deep Publications, New Delhi.

284
Tapomoy Deb, (2008), Human Resource Development Theory and Practices, Ane
Books India, Ane’s Student Edition.

Udai Pareek, T.Venkateswara Rao (2003), Designing and Managing Human Resource
System, Oxford & IBH Publications New Delhi.

WEBSITES

www.businessdictionary.com
www.cis-india.org
www.economictimes.indiatimes.com
www.forbesindia.com
www.fundodata.com
www.greatplacetowork.in
www.hcl.com
www.nasscom.com
www.shine.com
www.surveymonkey.com
www.tcs.com

LIST OF PUBLICATIONS
Dr. Noor Basha Abdul, M.V.Madhavi, (2016) Demographic Factors influencing
Indusrial Democracy of women in IT sector, Journal of Advances in Business
Management, pISSN- 2395-7328, eISSN – 2395- 7441, Vol: 2 Isuue: 2, April-June,
2016.

Dr.N.A.Francis Xavier, M.V.Madhavi, T.Chaitanya Lakshmi (2016) Corporate Social


Responsibility Initiatives and Globalization, International Journal of
Multidisciplinary Research, (ISSN 2395-7964), IF 2.96 BY INFO BASE INDEX,
Vol: 2 Issue 5, Pg.no. (129), 2016.

Dr.N.A.Francis Xavier, Dr. N.Anjaneyulu, M.V.Madhavi (2016) Corporate Social


Responsibility Initiative for Inclusive Growth, International Journal of
Multidisciplinary Research, (ISSN 2395-7964), IF 2.96 BY INFO BASE INDEX,
Vol: 2 Issue 5, Pg.no. (137), 2016.

M.V.Madhavi, Dr.N.A.Francis Xavier, T.Chaitanya Lakshmi (2015) Industrial


Democracy of Women in IT Industry, Contemporary Research in India, (ISSN 2231-
2137), Vol: 1, Pg.no. (14), Feburary, 2015.

M.V.Madhavi, Dr. N.A.Francis Xavier (2014) Economic Benefits of Women


Empowerment, Global Journal For Research Analysis, (ISSN No 2277 - 8160),
Impact Factor: 1.5408, Vol: 3, Issue: 8, August 2014.

285
RESPONDENT NO #:

QUALITY OF WORK LIFE OF IT INDUSTRY – WITH REFERENCE TO WOMEN EMPLOYEES IN CHENNAI CITY

Name Current Employer (Optional)

Total years of experience Year of Joining

Age
Designation

Marital status Children

Please mark your answers as ‘y’ (or) use bullets (or) Tick the answers

Children age 0-3 4-7 8-12 13 & Above

Living in Nuclear family Joint family Hostel/Room Paid guest

Work schedule General Shift Afternoon shift Night Shift Irregular shift

A JOB AND CAREER SATISFACTION


5 4 3 2 1
STRONGLY STRONGLY
AGREE NEUTRAL DISAGREE
AGREE DISAGREE
1 Recognition at the work place is satisfying
2 I am successful at work
3 The work is boring or repetitive

1
4 I am able to plan my work
5 I have fears about my job security
6 I am proud to be working for my employer
7 I am encouraged to be really open and honest in my area
8 I am encouraged to do the best I can
9 My main satisfaction in life comes from my work
VERY
VERY
SATISFIED NEITHER DISSATISFIED DISSATISFIE
SATISFIED
D

10 Overall satisfaction with the current job


11 The level of teamwork in your area
12 The amount of responsibility you are given
13 Opportunity to use abilities
14 Employee relation between management & you
15 The attention paid to suggestions you make
B WORKING CONDITIONS
5 4 3 2 1
STRONGL
STRONGLY DISAGRE Y
AGREE NEUTRAL
AGREE E DISAGRE
E

1 I am under constant pressure to meet deadlines


2 Work duties interfere with my personal life
3 Work loaded is too heavy
4 I am provided with the kinds of information needed to do the job
5 I am kept aware of my area’s future direction and priorities
6 I have interruptions at work

2
7 I have given up activities that I enjoy because of work
8 I trust the management at the place where I work
9 Conditions on my job allow me to be about as productive as I could be
5 4 3 2 1
VERY
VERY NEITHE
SATISFIED DISSATISFIED DISSATISFIE
SATISFIED R
D

10 Cleanliness of the buildings, Parking, Security,


11 Child care / Crèche
12 Action taken against harassments
13 Respect from peers
Y N
YES NO
14 In the last 12 months, were you sexually harassed while you were on the job
15 Do you spend more hours than you would like at work (over time)
16 When you work extra hours on your main job, is it mandatory (required by your employer)
17 In case of necessity you are allowed to work from home
18 Do you feel in anyway discriminated on your job because of gender
19 Do you see any work related barriers to your career progression (eg: lack of opportunities, lack of motivation
etc) If ‘Yes’ Please specify:
C GENERAL WELL-BEING
5 4 3 2 1
USUALLY OFTEN SOMETIMES RARELY NEVER
1 You get enough sleep everyday
2 You have enough physical exercise
3 You have a healthy food habit

3
4 You skip breakfast / lunch for work often
5 You Feel rushed at work
6 Complexities of work is stressful
7 Change in policies involves lot of pressure
8 Do you feel targeted or bullied at work
9 Stress affecting social life
10 Conflict with colleagues
11 Do you make too many mistakes at work
12 Headache or lack of energy
13 Difficulties in falling asleep or recurrent awakenings at night
14 Do you feel depressed because of work or work related problems
15 Feeling that it is “all just too much”
D HOME-WORK INTERFACE
5 4 3 2 1
NEVE
USUALLY OFTEN SOMETIMES RARELY
R

1 You find yourself thinking about work instead of focusing on home/pleasure


activities
2 You spend as much time as you’d like with your loved ones
3 You spend most of your time doing what is most important to you
4 Often you work at home as part of your job
5 Has there been conflicts in your family about working hours
6 I find it difficult to concentrate on my work because of home matters
7 I feel that I am neglecting home matters because of my job
8 When at work, I feel free from the family and its noise
9 I cope better with my children when I also go to work

4
10 Reconciliation of work and family is made easier for me with the help I get from
family or friends
11 Personal consequences of workplace stress affect social life
E CAREER PROSPECTS & COMPENSATION
5 4 3 2 1
STRONGLY NEUTRA STRONGLY
AGREE DISAGREE
AGREE L DISAGREE
1 I feel that the future looks good for me
2 You get to participate in decision-making
3 job requires that I keep learning new things
4 I have an opportunity to develop my own special abilities
5 My fringe benefits are good
6 Promotions are handled fairly
7 Opportunities for career progression or promotion
8 Encouragement for creativity and innovation in your area
F TRAINING & DEVELOPMENT
5 4 3 2 1
STRONGL
STRONGLY DISAGRE
AGREE NEUTRAL Y
AGREE E
DISAGREE

1 I have the necessary skills and abilities to handle the responsibilities of my


duties
2 My immediate manager encourages me to further develop my skills and
abilities
3 I am satisfied with my opportunities for training & development
4 I receive feedback from my manager that is useful for developing my skills
and abilities
5 I am satisfied with my opportunities to discuss my development with my
manager
5
6 I am eager to undertake further training and development
Please answer the following questions
1 What measures can be done to make your job more
satisfying?
2 No. of hours in a regular work week / How many days per
month do you work extra hours beyond your usual schedule?
3 How fair is your salary compared to others doing the same
type of work you do?
4 How often are you allowed to change your starting and quitting
times?
Your Opinion/suggestions about Quality of work life

END OF SURVEY

You might also like

pFad - Phonifier reborn

Pfad - The Proxy pFad of © 2024 Garber Painting. All rights reserved.

Note: This service is not intended for secure transactions such as banking, social media, email, or purchasing. Use at your own risk. We assume no liability whatsoever for broken pages.


Alternative Proxies:

Alternative Proxy

pFad Proxy

pFad v3 Proxy

pFad v4 Proxy