CORPORATE PROFILE

AN INTRODUCTION
TO UNCLE DON’S
Uncle Don’s is a progressive chain
of restaurants & bar specializing in
the development of affordable
quality dining experiences
throughout Malaysia with
additional diversified businesses
associated with the food &
beverage and hospitality industry.

Founded and driven by experts in the industry, the group was established on the 11th of
September 2015 and now comprise 18 high performance restaurants and bars with 3
exciting projects concurrently under development.

It’s brand slogan “Dine like a Don everyday” conveys the brand’s spirit of affordable
dining in the simplest of ways and is today recognized as a leading brand for generating
huge amount of traffic volume. It is themed as a family styled restaurant suitable for
bringing family and friends together.
MISSION STATEMENT
To exceed customer expectation in relation to
the areas of cuisine, service and ambiance
while strengthening the growth and viability of
all segments of the company for the long term
benefit of employees, customers, suppliers,
trade partners and landowners.

OBJECTIVE & MODEL

We aim for total customer satisfaction by
creating a dining experience in a relaxed,
friendly environment at prices that
represent excellent value for money.

Our business model is defining our

products, awareness of our family
oriented customer base, developing
loyalty through comments and feedback,
implementation of consistent training and
effective promotions and marketing.
OPERATING PHILOSOPHY
&VISION
The philosophy of Uncle Don’s is to efficiently produce
high quality fusion cuisine in an interactive kitchen
environment with ingredients that are mostly fresh local
produce.

The predominant theme of commitments and vision are:

 To conceive, create and maintain products and

services of genuine quality
 To offer our products and services at a value-for-
money price point
 To motivate and support members of our team at
all levels
 To continuously grow and achieve nationwide
status by 2021
 International exposure by 2022
CONSISTENT QUALITY
To maintain consistently good quality, we
built our central kitchen in September 2018.

Within its 11,000sqft parameter, fresh

ingredients supplied daily, are blended from
scratch creating our own marinades under
strict hygiene and food safety standards of
practice.
Strict practices include:
 Defined cold and dry storage areas
 Temperature controlled supply chain
 Typhoid vaccination and food handler’s
certificate for all chefs and kitchen
staffs
 Full and proper attires
 Drivers trained to handle shipments in
temperature controlled refrigerated
trucks
 TRAINING
Training is imperative to our success and is
reflected in the level of service and knowledge
provided to our guest.

Regular training sessions are undertaken to

increase the knowledge and upgrade the skill of
team members to enhance performance and
competency levels.

Staff are trained in all aspects from

products, menus, restaurant features,
service skills, customer service,
complaint handling to reservation
techniques.

A comprehensive operating manual for

managers and staff are maintained and
carried in each restaurant.
 AWARDS
The collective dedication, perseverance and
sacrifices by the staff, suppliers and trade
partners earned us the The BrandLaureate
SMEs BestBrands Award for Food &
Beverage in the Restaurant & Bar category

Accolades include:
 The BrandLaureate SMEs BestBrands
Award 2018-2019 & 2019-2020 for
Food & Beverage in the Restaurant &
Bar category
 Best Beer Bar 2018 by The Bar Awards
Kuala Lumpur
 Top 10 Nightlife in Petaling Jaya by
www.kuala-lumpur.ws
  Shortlisted Best Neighbourhood Bar 2018
by Time Out KL Food & Drink Awards

 Best Casual Restaurant & Bar Chain

(Malaysia) by Lux Life Magazine for Food
And Drink Awards 2019

 Most Successful Food & Beverage Enterprise

(South East Asia) by Lux Life Magazine for
Food And Drink Awards 2019

 2020 Certificate of Excellence by Sluurpy based recommendations received

 Best takeaway food in Subang Jaya by Restaurant Guru 2020
CORPORATE RESPONSIBILITY
Corporate responsibility is actioned
throughout our operations to uphold the
principles of sustainable development.

We strive for sustainable development

by continually creating positive impact
on society, charitable organizations,
trade partners and staffs, respecting and
preserving the environment whilst
being economically viable.

The company actively participates and

engages in events that assist the socially
disadvantaged and children that are under
privileged.

We provide meals and school supplies

including uniforms, books and other
schooling accessories.
MANAGEMENT TEAM
IAN ONG
FOUNDER, CEO & DIRECTOR
CEO and founder of Uncle Don’s, Ian Ong
graduated in 1992 for University of London
(External) with an award winning Second Class
(Upper) Honours and went on to complete his
Certificate in Legal Practice in 1993.

In 2005, after lecturing law for over 12 years,

Ian embarked his career in the food & beverage
industry. Through the years and armed with a
wealth experience, he launched Uncle Don’s in
2015 with a perfected business model and under
his leadership, guided the brand to be
recognized as a distinguished food & beverage
group.

As the CEO, Director and a former lecturer, Ian is regularly approached by Universities,
Colleges and media for industry comment, direction, quotes and motivation speeches.
He was conferred the prestigious Brand Leadership Award, The BrandLaureate Master
Brand Builder of the Decade for 2019-2020
 DON DANIEL THESEIRA
CO-FOUNDER & DIRECTOR

Born to a family of chefs, Don discovered his

interest and passion for culinary arts at the age
of just 10.

After serving as apprentice for 2 years under his

father, he would ply his trade from 1979 to
1993 at The Dynasty Hotel (today known as
Singapore Marriott Tang Hotel) achieving sous
chef status, before moving on to The Royal
Plaza On Scotts Singapore until 1997, reporting
directly to the executive chef.

From 1997, Don mentored and trained chefs in

Ecco Italian Ristorante, an exquisite fine dining
restaurant in Perth boasting 84 tables.

Don Daniel is popularly known as “Uncle Don” and the name of the brand was born. His
immense 40-year culinary experience is embedded in all aspects of kitchen practices
today.
JAHNEL AGUARON
CO-FOUNDER & DIRECTOR

Jahnel Aguaron arrived from Philippines in 2011 as a student and

duly completed her Diploma in Business Administration in 2013
with Lincoln University College. As a founding member of the
group, Jahnel’s contributions have been instrumental in the
success and expansion of the company.

She is tasked with staff recruitment, training, maintaining

profitable operations and service standards for each outlet.

ATKINS RISHA ABRAHAM

DIRECTOR

Graduated with Bachelor of Science & Masters in

Technology Management, Atkins has a 13-year
experience in oil and gas industry and software
engineering.

He oversees the all aspects of IT infrastructure for server

management, Point of Sales and software management.
ELVAS ERICADOS THESIERA
HEAD CHEF
Elvas Ericados Theseira oversees the main operation
of the central kitchen by controlling and directing the
food preparation process.

With exceptional kitchen management ability,

communication and leadership, he is able to foster a
climate of cooperation and respect between co-
workers that is second to none.

SUNEETA GOPAL
LEGAL ADVISOR & HUMAN RESOURCE
Suneeta Gopal obtained her LL.B (Hons) from the
University of London (External) in 1998 and Certificate in
Legal Practice in 1999. She practiced civil litigation,
corporate, family and labour law for over 10 years.

In 2010, she was appointed as independent advisor for an

established financial firm on matters of human resource.
She joined the group in 2015 from inception to advise on
legal and human resource matters
LEE KIM WAY
ACCOUNTANT
ACCA qualified and with a financial background
exceeding 37 years, Lee is responsible for the group’s
accounting and financial operations.

The finance department oversees the financial control

of income and expenditure for each individual outlet
and associated businesses. Lee also advises on tax
matters and the consolidation of accounts for all
subsidiaries.

EMMANUEL THESEIRA
LOGISTICS & OPERATIONS
Emmanuel organizes and controls storage, goods distribution,
directs and optimizes the full order cycle, tracks and catalogs
inventory, plans routes and process shipments.

Additionally, he controls and trains the warehouse workforce,

monitors costs and productivity.
OUTLETS

No 183 & 181-1, D2-G4-2, Solaris Dutamas, No 17, Jalan Wan Kadir 2, No 55A, Jalan USJ 10/1F,
Jalan SS2/24, 47300, (Publika), Jalan Dutamas Taman Tun Dr Ismail, 47610, Subang Jaya,
Petaling Jaya, Selangor 50480, Kuala Lumpur 60000, Kuala Lumpur Selangor

No 10, Jalan 22A/70A, F-G-19, IOI Boulevard, No 21-G, Jalan Radin Bagus 5, No 8 & 10, Lorong Batu
Desa Sri Hartamas, Jalan Kenari 6, Bandar Bandar Baru Sri Petaling, Nilam 3A, Bandar Bukit Tinggi,
50480, Kuala Lumpur Puchong Jaya, 47170, 57000, Kuala Lumpur 41200, Klang, Selangor
Puchong, Selangor

No 1-1, Jalan PJU 5/6, No 55-G & 56-G, No 52, Lorong Rahim Kajai 14, No 64, Jalan SS15/4C,
PJU 5 Dataran Sunway, Jalan Dataran Cheras 3, Taman Tun Dr Ismail, 47500, Subang Jaya,
47810, Kota Damansara, Dataran Perniagaan Cheras, 60000, Kuala Lumpur Selangor
Petaling Jaya, Selangor Balakong, 43200, Selangor
Lot G23 to G28, GF, Cheras B11, Sunsuria Forum@ 7th C-G-20, Fortune Avenue No. 21 & 23, Plaza Danau
Leisure Mall, Jalan Manis 6, Avenue, No 1, Jalan Setia Block C, Jalan Metro Desa 2, Jalan 4/109F,
Taman Segar, Cheras, Dagang AL U13/AL, Setia Perdana 3, Taman Taman Danau Desa,
56100, KL Alam, Seksyen U13, 40170, Usahawan Kepong, 58100, Kuala Lumpur
Shah Alam, Selangor 52100, Kuala Lumpur

Shop 14, The Palette Hab 77-G-13/14/15/16, Times

Komersial Danau Kota, No. Square Penang, Birch The
8, Jalan Langkawi, Taman Plaza Commercial, Jalan
Danau Kota Setapak, Dato Keramat, Georgetown,
10150, Penang
53000 Kuala Lumpur
MANAGEMENT OFFICE

Address : No 24A & 24B, Jalan Tun Mohd Fuad 1,

Taman Tun Dr Ismail, 60000, Kuala Lumpur
Tel : +603 7733 4755
E-mail : info@uncledons.com.my

OUTLET BRAND DETAILS

Trade Name : Uncle Don’s
Category : Family Restaurant
Seating Capacity : 150 to 300pax
Staffing per Outlet : 25 to 45
Opening Hours : 12.00 pm (10.00 am if required by building management)
Closing Hours : 1.00 am (2.00 am on Fridays, Saturdays and eve of public holidays)
Type of Cuisine : Fusion
Monthly Revenue per Outlet : RM350,000.00 to RM600,000.00

Trade Name : Dukes & Duchess

Category : Gastrobar
Seating Capacity : 150 to 200pax
Staffing per Outlet : 16 to 20
Opening Hours : 3.00 pm
Closing Hours : 2.00 am
Type of Cuisine : Fusion
Monthly Revenue per Outlet : RM200,000.00 to RM250,000.00
CORPORATE INFORMATIONS
COMPANY NAME : UNCLE DON’S RESTAURANTS SDN BHD

FORMERLY KNOWN AS : D & D FOOD & BEVERAGE SDN BHD

REGISTRATION NUMBER : 1165208-K

REGISTERED ADDRESS : NO 24A, JALAN TUN MOHD FUAD 1, TAMAN TUN DR ISMAIL, 60000, KL

GROUP FUNCTION : REGISTERED TRADEMARK OWNER

OUTLET MANAGEMENT

BOARD OF DIRECTORS : IAN ONG MING HOCK

DON DANIEL THESEIRA
ATKINS RISHA ABRAHAM
JAHNEL TORTOGO AGUARON

MEMBERS : WHOLLY OWNED BY UNCLE DON’S HOLDINGS SDN BHD

PAID UP CAPITAL : RM1,000,000.00

BANK : ALLIANCE BANK, SINARAN TTDI

BANK ACCOUNT NUMBER : 142060010017974

SST NUMBER : B16-1808+31019143

COMPANY SECRETARY : NALINI A/P SUBRAMANIAM

COMPANY NAME : UNCLE DON’S MANUFACTURING SDN BHD

FORMERLY KNOWN AS : RETRODREAMS SDN BHD

REGISTRATION NUMBER : 1165734-P

REGISTERED ADDRESS : NO 24A, JALAN TUN MOHD FUAD 1, TAMAN TUN DR ISMAIL, 60000, KL

FACTORY ADDRESS : NO 1, JALAN PJU 3/46, SUNWAY DAMANSARA TECHNOLOGY PARK,

47810, PETALING JAYA, SELANGOR

RAW MATERIAL FACTORY : B-G-12, NO 1, JALAN PJU 3/31, SPRING COMMERCE, SUNWAY DAMANSARA, PJU 3,
47810, PETALING JAYA, SELANGOR

GROUP FUNCTION : CENTRAL KITCHEN

LOGISTICS

BOARD OF DIRECTORS : IAN ONG MING HOCK

SUNEETA GOPAL A/P N. NANDA GOPAL
ATKINS RISHA ABRAHAM
JAHNEL TORTOGO AGUARON

MEMBERS : WHOLLY OWNED BY UNCLE DON’S HOLDINGS SDN BHD

PAID UP CAPITAL : RM500,000.00

BANK : ALLIANCE BANK, SINARAN TTDI

BANK ACCOUNT NUMBER : 142060010017959

SST NUMBER : -

COMPANY SECRETARY : NALINI A/P SUBRAMANIAM

COMPANY NAME : UNCLE DON’S HOLDINGS SDN BHD

FORMERLY KNOWN AS : FRONTIER TOUCH HOLDINGS SDN BHD

REGISTRATION NUMBER : 1301395-T

REGISTERED ADDRESS : NO 24A, JALAN TUN MOHD FUAD 1, TAMAN TUN DR ISMAIL, 60000, KUALA LUMPUR

GROUP FUNCTION : INVESTMENT IN FOOD & BEVERAGE INDUSTRY

BOARD OF DIRECTORS : IAN ONG MING HOCK

DON DANIEL THESEIRA
ATKINS RISHA ABRAHAM
JAHNEL TORTOGO AGUARON

MEMBERS : IAN ONG MING HOCK

DON DANIEL THESEIRA
ATKINS RISHA ABRAHAM
JAHNEL TORTOGO AGUARON
ROMBUSTUS CAPITAL SDN BHD

PAID UP CAPITAL : RM1,200,100.00

BANK : ALLIANCE BANK, SINARAN TTDI

BANK ACCOUNT NUMBER : 142060010023082

COMPANY SECRETARY : NALINI A/P SUBRAMANIAM

COMPANY NAME : ASIA POLY FOOD AND BEVERAGE SDN BHD

REGISTRATION NUMBER : 1171539-W

REGISTERED ADDRESS : NO 24A, JALAN TUN MOHD FUAD 1, TAMAN TUN DR ISMAIL, 60000, KUALA LUMPUR

MANAGEMENT OFFICE : E-G-3A, BLOCK E, OASIS SQUARE, NO 2, JALAN PJU 1A/7A, ARA DAMANSARA,
PJU 1A, 47301, PETALING JAYA, SELANGOR

GROUP FUNCTION : JOINT-VENTURE FOR NATIONWIDE RESTAURANT EXPANSION

BOARD OF DIRECTORS : IAN ONG MING HOCK

DATO’ YEO BOON LEONG

MEMBERS SHAREHOLDINGS : UNCLE DON’S HOLDINGS SDN BHD – 3,060,000.00

ASIA POLY HOLDINGS BHD – 2,940,000.00

PAID UP CAPITAL : RM6,000,000.00

BANK : ALLIANCE BANK, SINARAN TTDI

BANK ACCOUNT NUMBER : 142060010024397

SST NUMBER : W10-1908-32100021

COMPANY SECRETARY : HO MENG CHAN